TERMS OF REFERENCE (TOR) SHORT TERM NATIONAL INDIVIDUAL CONSULTANCY

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UNICEF Turkey
                TERMS OF REFERENCE (ToR)
       SHORT TERM NATIONAL INDIVIDUAL CONSULTANCY
          REVIEWING “CHANGE STEP by STEP”
     INTERVENTION PROGRAMME for CHILDREN under                                          REF: PRO/TURA/2018-E
                     PROBATION
    Links with the Country Programme Priorities:
    Outcome 1: By 2020, the education, child and social protection and health systems, NGOs,
    communities and families provide vulnerable children with increasingly inclusive opportunities to
    realize their rights to protection, education, development and participation.
    Output 1.E - Justice for Children: Community-based alternatives are developed for children in conflict
    with the law.E
    Activity 1 - Community-based alternatives for children in conflict with the law - Development of an
    Effective Risk Evaluation System for Children in Turkish Probation Services Project

    Links with the Rolling Work Plan (2018-2019):
    Activity 1.1. - Development of an Effective Risk Evaluation System for Children in Turkish Probation
    Services

I.         BACKGROUND and JUSTIFICATION

UNICEF and Ministry of Justice (MoJ) have a long-standing cooperation in the field of Justice
for children. In the context of children’s rights, UNICEF gives utmost importance to use of
detention as a last resort and for the shortest period of time possible; therefore, supports
programmes across the world to enhance alternatives of imprisonment. The “Development of
an Effective Risk Evaluation System for Children in Turkish Probation Services” Project (also
known as the DENGE Juvenile Probation Programme – hereinafter DENGE) has been
developed with this understanding; to improve the probation services for children in Turkey.
The Project is co-funded by the European Union, the Government of Turkey and UNICEF, and
is being implemented by the Ministry of Justice Directorate General for Prisons and Detention
Houses Probation Department with UNICEF technical support. The overall objective is to
increase the efficiency and effectiveness of the juvenile justice system in Turkey through the
development of a more effective, preventive and rehabilitative probation system. The Project
is ultimately expected to ensure their successful reintegration in society as well as supervision
and follow-up in the community. In this regard, various national and international consultancy
teams are currently working on the development of the risks and needs assessment tool,
which, as an integral component, includes various supportive intervention programmes tailored
for those identified risks and needs.

During the initial development phase of the assessment tool and programmes, the current
programmes which are being implemented for those children under probation were also
reviewed and the initial findings clearly indicated the need for additional programmes and
innovative tools as well as more guidance for the probation officers who are working with those
children in the field.

The “Change Step by Step” programme, which is one of those current intervention
programmes for children under probation aims at ensuring a gradual behavioral change in the
attitudes of the client. The ultimate goal of the programme is to empower children for a positive
change by realizing their dysfunctional attitudes and while improving their life-skills also to
enable them to cope with the negative factors which lead them to get in conflict with the law. It
is composed of ten modules1 each one focusing a different aspect of the attitude change. The

1
    Getting Started, Emotions, Thoughts and Beliefs, ABC, Alternative Thinking and Result Oriented Approach, Cycle of
REF: PRO/TURA/2018-E
programme, which is developed in 2015, was initially piloted in 12 provinces and decided to
be expanded nation-wide starting from 2017.

The above-mentioned review, held in late 20172 on the current intervention programmes for
children under probation underlines the promising nature of the “Change Step by Step” and
acknowledges the positive feedback given both by the implementing professionals and the
children who participated.

Considering the new risk and needs assessment framework to be introduced with the DENGE
Project, it is then decided to review and adjust the “Change Step by Step” programme to the
new framework, and to develop a concrete design for monitoring and impact analysis of the
programme to be conducted in the future.

Thus, UNICEF Turkey is seeking a short term national individual consultant to review
the “Change Step by Step Programme”, adjust it to the new assessment framework of
the DENGE Juvenile Probation Programme and to design a framework for MoJ on
monitoring and assessing the impact of its implementation.

II.       GENERAL PRINCIPLES

The Consultant(s) will work under the supervision of the Justice for Children and Child Rights
Monitoring Specialist of UNICEF in Turkey in accordance with the standards, rules and
procedures of UNICEF. The consultant(s) are also expected to maintain constant contact with
UNICEF JFC & CRM team, Directorate General for Prisons and Detention Houses, Probation
Department officials and other relevant partners.

The Consultant(s) should comply with the ethics and visibility rules of UNICEF, MoJ and the
EU while preparing the documents, implementing the activities and particularly seeking and
incorporating the opinions of children in the process. While writing reports terminology, ethical
rules and publication and citation guidelines of UNICEF should be followed. Necessary
guidelines will be provided by UNICEF on demand.

All documents to be produced shall respect gender equality and be in line with the UN
Convention on the Rights of the Child and other human rights instruments.

The intellectual property rights of all documents and related materials shall separately
appertain to UNICEF and MoJ and the documents and materials should not be used by a
consultant and/ or a third party with another purpose. To use the documents and materials by
giving reference will be object to the written permission of the parties.

III.      SCOPE of the WORK

As per the results and activities stipulated in the logical framework of the Project, and in close
collaboration with the Project team (composed of MoJ and UNICEF staff as well as other
Project consultants where necessary) the consultant is expected to complete the following
tasks under three work packages throughout the consultancy process and to submit the
relevant deliverables in line with the agreed upon work calendar (see Table 1):

       1. REVIEWING the CONTENT and CURRENT IMPLEMENTATION of the “CHANGE
          STEP by STEP” PROGRAMME

The consultant is expected to review the content and current implementation of the “Change
step-by-step” Programme. This work package will include sub-tasks such as:

Change, Problem Solving, Impulse Control, Communication and Empathy, Evaluation.
2
    Revision Report on Existing Programmes (Unpublished), 2017.
                                                                                                2
REF: PRO/TURA/2018-E
-    Desk-based review of all the modules and preparing a report on the initial analysis
           based on the theoretical framework and its compliance to the model and tools to be
           developed under DENGE Project.
      -    Planning and moderation of an initial five-day workshop, composed of at least 10
           professionals where the content, current implementation and bottlenecks discussed will
           be compiled under a SWOT framework. (The outcomes of the workshop should be
           presented in a brief report afterwards).
      -    Participating to field visits to be conducted in 5 provinces (where the “Change Step-by-
           Step programme has consistently been implemented) for observing the DENGE model
           and conducting interviews/focus group discussions with the field workers and children
           on the implementation of the “Change Step-by-Step” Programme.

      2. DEVELOPING A FRAMEWORK for MONITORING and ASSESSING the IMPACT of
         the PROGRAMME

In the second phase of the assignment, the consultant is expected to develop a robust
framework, which will guide the MoJ for its future initiatives on monitoring and assessing the
implementation and impact of the “Change Step-by-Step Programme”.

Under this work package, the consulted is also expected to plan and design a 2nd workshop
(one or two-days), where the findings, as well as the framework is presented to the participants.
The outcomes of the workshop should be presented in a brief report afterwards.

In this workshop, the consultant is also expected to lead the discussions on implementation of
the ““Change Step-by-Step Programme” within the DENGE model & tools.

           3. PREPARING FINAL REVISED VERSION OF THE “CHANGE STEP by STEP
                   PROGRAMME” and A FINAL RECOMMENDATION REPORT
           PREPARING a FINAL RECOMMENDATIONS REPORT

At the end of the assignment, the consultant is expected to submit revised final version of the
“Change Step by Step Programme” and a final report particularly including (but not limited to)
the following chapters:

      1. Summary of the process and the findings
      2. Recommendations on how to adjust and implement the “Change Step-by-Step
         Programme” as per the new model and tools developed of DENGE Project (this should
         include clear guidance on how to link the programme with the new tools as well as how
         to implement/adjust different modules to those children in different needs)
      3. Concrete recommendations on what should be included in the content of the
         Programme (including new exercises, slides, chapters, sessions etc.)
      4. How to monitor and assess the impact of the “Change Step-by-Step Programme”

For the timeframe of the tasks, please see the tentative work calendar table below.

IV.        TENTATIVE WORK CALENDAR

              Work Package                    Deliverables             Language Estimated time of
                                                                                    delivery
                                          Desk review and report
                                                                                      July 2018
          REVIEWING the CONTENT           on initial findings on the   TUR/ENG
                                                                                  (10 person/days)
               and CURRENT                          content
 1         IMPLEMENTATION of the           Moderation of the 1st
          “CHANGE STEP by STEP”                                        TUR/ENG       August 2018
                                           Workshop & SWOT
               PROGRAMME                                                           (6 person/days)
                                                analysis
                                                                                                     3
REF: PRO/TURA/2018-E
Participation to field                September 2018
                                                                        N/A
                                             visits in 5 provinces                 (10 person/days)

              DEVELOPING A                 Monitoring and Impact        TUR/         October 2018
             FRAMEWORK for                Assessment Framework          ENG        (10 person/days)
 2           MONITORING and
          ASSESSING the IMPACT of             Moderation & 2nd        TUR/ENG       October 2018
             the PROGRAMME                    Workshop Report                      (6 person/days)

        PREPARING REVISED
       FINAL VERSION OF THE                 Revised “CHANGE
                                              STEP by STEP”
       “CHANGE STEP by STEP                                                         November 2018
 3    PROGRAMME” and A FINAL
                                           Programme and Final        TUR/ENG
                                                                                   (10 person/days)
                                            Recommendations
         RECOMMENDATION                           Report
              REPORT

V.         LOCATION & TRAVEL REQUIREMENTS

There is no pre-determined location for providing the consultancy services and most of the
required work can be conducted home/office based.

The consultant will be required to travel within Turkey for the workshops and at least 5
provinces to be selected.

UNICEF will cover the accommodation and travel expenses of the official approved trips within
Turkey.

VI.        DURATION & COST of ASSIGNMENT

      •    Duration: Assignment will cover a 5-month period (01 July – 30 November 2018)
           and payments will be effected upon the delivery of the outputs. It is estimated that 52
           person/days will be required for the completion of tasks.

      •    Estimated Cost of Consultancy: UNICEF will issue an individual contract in Turkish
           Liras. UNICEF will cover travel and accommodation costs arising from event
           organizations. Travel and accommodation expenses may only cover those items
           identified by UNICEF and shall not exceed the pre-determined limits of the daily
           allowances rate of UNICEF. Other costs related to administrative tools,
           communications, etc. shall be covered by the consultant.

      •    Reservations: UNICEF reserves the right to terminate the contract and/or withhold all
           or a portion of payment if the rules and the regulations regarding confidentiality, ethics
           and procedures of UNICEF and the partners are not followed, the performance is
           unsatisfactory, or work/deliverables are incomplete, not delivered or fail to meet the
           deadlines.

In addition, UNICEF reserves the right to work with multiple consultants for the same
assignment, if necessary. Where this is the case, all consultants are expected to work in
cooperation and coordination.
                                                                                                      4
REF: PRO/TURA/2018-E
In case of submitting a proposal as a team with the participation of more than one expert,
UNICEF will evaluate each team member separately and as per the rules will sign a separate
contract with each team member.

VII.       QUALIFICATIONS AND SPECIALIZATION REQUIRED FOR THE ASSIGNMENT:

The consultant who will be recruited to complete the assignments is expected to have the
following qualifications:

Technical requirements:

       -   At least Master’s degree in social sciences (social work, psychology, psychological
           counselling etc.) - (minimum for the team leader in case of team applications; holding
           a PhD or higher academic degree will be a strong asset).
       -   Experience in juvenile juvenile justice system and particularly probation.
       -   Experience in working for EU funded projects is a major asset.
       -   Working experience with local or central government agencies (e.g., Ministry of
           Justice), public institutions, international organizations (e.g., United Nations’
           agencies) and/or civil society organizations is an asset.

Skills and personal traits:

       -   Organizational skills to arrange meetings, trainings, workshops, conferences, study
           visits, missions, etc.
       -   Respecting different cultures, accepted local norms, religious beliefs and practices,
           personal interaction and gender roles, disability, age and ethnic identity.
       -   Excellent communication and interpersonal skills.
       -   Ability to work closely with national and international actors and working group within a
           tight schedule to facilitate the coordination of the process.
       -   Computer literacy.

Language:

       -   Proficiency in oral and written English.

IIX.       APPLICATIONS

Applicants are expected to submit to UNICEF their proposals and the CVs in compliance with
the instructions in this ToR, with the announcement and where available with the attached
templates.

Technical proposals are expected to explain the methodology to be utilized to perform the
work in detail and should contain brief information on (including but not limited to) the below
matters:

       ▪   Main objectives
       ▪   Methodology including preliminary structure of the deliverables
       ▪   Estimated amount of time required for each task and time table and logistic
           requirements (if any)
       ▪   References and examples from previous works
       ▪   Risks and assumptions
       ▪   Ethical considerations

For the details of financial proposal, please refer to the attached template.
                                                                                                  5
REF: PRO/TURA/2018-E
IX.       CRITERIA FOR JUDGING THE PROPOSALS

Proposals submitted in response to this call will be evaluated in terms of technical quality and
financial offer. Technical quality will be evaluated using the criteria outlined below:

                                 NON-                                                              VERY
                                                  POOR            FAIR            GOOD                          EXCELLENT
                               COMPLIANT                                                           GOOD
                               The proposal
                                               The proposal                                                      The proposal
                                  fails to                     The proposal                     The proposal
                                               inadequately                                                       successfully
                                address the                       broadly      The proposal     addresses the
                                               addresses the                                                     addresses all
                                criterion or                   addresses the   addresses the       criterion
                                                criterion or                                                        relevant
                                 cannot be                     criterion but   criterion well   very well but
                                                 there are                                                      aspects of the
                               assessed due                      there are     but with a few    with a small
                                                   serious                                                      criterion; very
                               to missing or                    significant    shortcomings.      number of
                                                  inherent                                                         few minor
                                incomplete                      weaknesses.                     shortcoming.
                                                weaknesses.                                                      shortcomings
                               information.

 Proposal Description
                                    0              1-9            10-15            16-21           22-27            28-30

 Work Plan
                                    0              1-3             4-5              6-7             8-9               10

 Professional Qualifications
                                    0              1-9            10-15            16-21           22-27            28-30

The financial proposals will be opened only for the technical proposals that reach or exceed
fifty (50) points out of maximum seventy (70) points. Thirty (30) points will be awarded to the
institutional consultant that presented the lowest fee for the services requested. The remaining
financial offers will receive proportional points ([lowest bid/bid] x 30 points). The purpose of the
evaluation of Consultants’ Financial Proposals is to verify that the costs itemized in the financial
proposals adequately cover the services offered in the Technical Proposals.

Annex(es):

      -   Financial Proposal Template
      -   UNICEF P11 Form
      -   Technical Evaluation Matrix

                                               For further information

                  PROGRAMME CONTENT                                     TENDER PROCESS
                      Göktan Koçyıldırım                                Evrim Kahramanoglu
             Justice for Children and Child Rights              Child Protection Programme Assistant
                     Monitoring Specialist                           ekahramanoglu@unicef.org
                   gkocyildirim@unicef.org                                (0 312) 454 8509
                       (0 312) 454 1008

                                                                                                                                  6
REF: PRO/TURA/2018-E
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