South Pacific WITH SMALL-GROUP DISCOVERIES 2021-2022 - Cosmos vacations
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South
Pacific
WITH SMALL- GROUP DISCOVERIES
2021–2022
HURE
BROC
2-IN-1FOR GLOBUS
FLIP
Adventure is knocking.SM CosmosVacations.ca
Brochure Code: GSP21–US
“And just like that,
My bucket
list got
shorter.”
For over 50 years, Cosmos travelers have been turning bucket lists into
“better-than-I-dreamed” lists. Beyond our fantastically affordable South
Pacific vacations, we also share the whole world with true travelers.
From Europe’s grand cathedrals to the Grand Canyon’s cathedral walls;
from New Zealand’s Mount Cook to California’s Pebble Beach; and from
the “City of Light” to “The Land Down Under,” we make it easy to open
the door when adventure knocks. It’s your turn to discover the world’s
most amazing places, including the treasures of the South Pacific.
2
Dreams Meet Doable
We know why you travel. We know that another
day in an amazing destination means more
to you than a fancy chocolate on your pillow!
Cosmos travel experts still insist that you enjoy
comfortable, clean, and attractive hotels; a
professional Tour Director; guided sightseeing
of must-see sights; and seamless transportation
that makes getting there half the fun! And with
so many other Cosmos destinations around
every corner of the world, it’s easy to turn “wish
I could” into “glad I did.” Go ahead, open the door
when adventure knocks!
SMALL-GROUP DISCOVERIES
Select Globus and Cosmos South Pacific vacations are Small-
Group Discovery tours with an average of just 20 guests per
departure. Small groups equal big experiences!
◼ SOUTH PACIFIC
12 days Highlights of Australia 3350........................................................ 8
11 days Highlights of New Zealand 3360 ............................................... 10
Get details about Air-Inclusive Vacations, Travel Insurance,
Terms & Conditions, and the Globus family of brands on pages
74-81 on the flip side of this brochure.
As the standard in first-class escorted travel for over 90
years, Globus shares the world with travelers worldwide.
Since our first tour in 1928, Globus has made a few
friends along the way—local partners who welcome our
guests with expertise and exceptional hospitality—from
Great Pyramids to the Great Barrier Reef. Learn more
about Globus and view our complete Australia & New
Zealand itineraries on the flip side of this brochure or
online at GlobusJourneys.ca.
Adventure is knocking.SM
CosmosVacations.ca 3
The Cosmos quality, value-touring formula makes travel to the
South Pacific truly affordable. Cosmos’ famous low prices—with
virtually everything you need in a vacation already included—
allow you to visit the breathtaking locations in Australia, New
Zealand, and Fiji without spending a fortune. Whether you have
always wanted to scale Sydney’s Harbour Bridge, witness the
spectacular sunset at Ayers Rock, knock on a Hobbit’s door,
snorkel at the Great Barrier Reef, or settle in for an Aussie folk
tale around a barbecue in the bush. These are just a few of the
ways Cosmos turns “wish I could” into “glad I did.”
“I just turned
someday
into
today.”
4
Everything You
Need
TRANSPORTATION SIGHTSEEING
When it comes to showing you the best of Our packages include guided sightseeing
the South Pacific, Cosmos goes the extra and scenic highlights that reveal the best of
mile! In addition to our private, first-class the South Pacific. Discover the wonders of
motorcoaches, we use a variety of Uluru (Ayers Rock)…explore the historic Art
transportation for an out-of-the-world experience! How Deco town of Napier…experience the Great Barrier
do we do it? With a journey on a ferry between New Reef…witness the Southern Hemisphere’s largest
Zealand’s north and south islands…a cruise on Sydney active geyser…and more. Enjoy inside visits of the
Harbour…or a voyage on stunning Milford Sound…and must-see sites with knowledgeable Local Guides who
so much more! We even include intra-vacation flights will bring each destination to life. See itinerary pages to
that coordinate perfectly with your itinerary. Plus, with learn what is included in your vacation.
Cosmos, you never have to worry about getting to the
boat on time, buying tickets for the ferry, or waiting in LEISURE
long lines. Just sit back and enjoy the ride! No one enjoys a vacation where every
second is spent on a schedule. We build
SMALL GROUPS. BIG EXPERIENCES. free time into every Cosmos vacation, so
Cosmos makes it easy to explore the world you can eat, shop, and explore the way
with calm and confidence thanks to select you want. Your Tour Director can offer suggestions for
departures of Small-Group touring. With an things to see and do—or you can join one of our many
average of 20 guests per departure, there’s intriguing optional excursions.
always room to roam with extra space between you and
other travelers—while still getting up close and personal CosmosGO
with fascinating attractions. Our free CosmosGO mobile app puts
the world at your fingertips. Log in to
GUIDANCE check flight, hotel, and airport transfer
At the heart of every great Cosmos tour are information, and review your itinerary up to
the friendly, knowledgeable folks who show 45 days prior to your Cosmos vacation. While traveling,
you around and help you maximize your free get entertainment, sightseeing, dining, and shopping
time. We go to incredible lengths to find the suggestions for each destination. With built-in GPS
most professional Tour Directors and Local Guides for navigation, you’ll have the direction you need.
the richest experience possible.
HEADSETS
ACCOMMODATIONS For sightseeing in Australia and New
After a day of traveling, you want to relax at Zealand, included headsets give you the
a comfortable, clean and attractive hotel freedom to roam through some of these
that is centrally located. We select hotels countries’ famous attractions without
with the best guestrooms (always with a missing any of your guide’s fascinating commentary.
private bathroom) and service. See individual itinerary
pages for hotel listings.
TRUSTED, TRIED & TRUE. With nearly a century of escorting travelers around the world, the Globus family of
brands has perfected the art of travel planning. Our global network of travel partners and suppliers keeps us
up to date on any and all travel guidelines, protocols, safety measures, and local laws in each destination. All
you need to know is where you want to go! See page 7 on the flip side of this brochure to learn more.
CosmosVacations.ca 5
At Cosmos, we’re constantly on the lookout for exciting
places to go, unique experiences, and fresh ways to do
things. By keeping our finger on the pulse of today’s
travel trends, we make sure you benefit from our great
selection of vacations and travel paces, efforts to help
protect the places we visit, and today’s technology to
keep you connected.
“The big wide
world suddenly
seemed a bit
smaller.”
6
Sharing Our
Expertise
JUST THE RIGHT PACE
Like the idea of a guided tour but at a more leisurely pace? Cosmos has innovative itineraries that let
you enjoy the benefits of escorted travel, a greater choice of activities, plenty of free time to explore
your destination the way you want, and longer stays in key cities so that you can truly immerse
yourself in the local culture—and spend more time enjoying!
THE TRIP SCALE: LEISURELY ON THE GO
To give you an idea of the way time is planned on each itinerary, we include a scale that ranges
from Leisurely to On The Go. Indicators are based on a variety of factors, including the number of
overnights in each city, the number of included activities, and the amount of leisure time you’ll enjoy.
JUST THE RIGHT PLACE
Everyone has a different travel dream. And Cosmos has made more than a few come true in our
more than 50 years of travel. We love sharing dream destinations—both iconic and out of the way—
with those who know the value of true travel. We circle the globe each year with savvy travelers
like you—from the lofty heights of Machu Picchu to the deep fjords of Norway; from the Louvre
Museum to luaus in Hawaii. Experience the beauty of New Zealand’s Southern Lights, the neon
lights of Las Vegas, or the rich culture of New Orleans. Peer deep into the Grand Canyon or look up
at the skyscrapers of New York City. Explore the Sydney Opera House or discover the blues at Elvis’
Graceland. Your dream adventure is right around the corner on a Cosmos vacation.
vacation
START SOONER. STAY LONGER.
Ask about the possibility of adding pre- or post-tour hotel accommodations if you wish to further
explore on your own, or adding airport transfers if these are not included in your package. See the flip
side of this brochure and the individual tour price panels for more details.
FREE WI-FI ACCESS
You’ll enjoy complimentary Wi-Fi access in the lobby and in your room of most hotels—so, as you’re
enjoying your tour, you can share your experiences with friends and family back home!
PERSONALIZE YOUR VACATION WITH MyCOSMOS
Cosmos lets you enhance your tour with optional excursions that are meaningful to you. Whether you
enjoy art, music, food, wine, or history, we give you the freedom to truly personalize your trip. Best of
all, you can make your selections—and even pre-pay—in advance online.
DEDICATED TO MAKING A DIFFERENCE
We’re dedicated to protecting the places we visit. By using environmentally friendly motorcoaches
and partnering with preservation and sustainability initiatives, we’re working to ensure the world’s
iconic places will continue to thrive and to thrill travelers for generations to come.
Learn more about our exciting environmental, social, and economic initiatives on page 14 of the flip
side of this brochure.
CosmosVacations.ca 7
INCLUDING SMALL-GROUP
DISCOVERY DEPARTURES
Highlights
of Australia
12 DAYS from Melbourne to Sydney
PRICED FROM $4,407–4,867CA
INCLUDING INTRA-VACATION AIR AND TAXES*
TOUR AT A GLANCE Day 1 ARRIVE IN MELBOURNE, domes. Later, visit the Sunset Strip, where
AUSTRALIA. Welcome to Australia! Hotel you will enjoy a champagne toast while
TOUR HIGHLIGHTS rooms are available for immediate check-in. experiencing one of the world’s greatest
MELBOURNE Welcome briefing; sightseeing tour A pre-night is not required for early check-in. spectacles—Uluru
spectacles— Uluru at sunset.
ALICE SPRINGS School of the Air; Royal Flying The remainder of the day is yours to relax or
Doctor Service; and the Old Telegraph Station start exploring this vibrant city. Day 6 ULURU–CAIRNS. Enjoy a tour at the
base of Uluru
Uluru,, the extraordinary monolith
ULURU (AYERS ROCK) Visit to Kata Tjuta (the Day 2 MELBOURNE. This morning begins whose circumference is studded with caves
Olgas); sunset toast; sightseeing tour around the
with a welcome briefing to meet fellow decorated with Aboriginal paintings. In the
base of “The Rock”
passengers and your Tour Director. Then, afternoon, fly to Cairns, “Gateway to the
CAIRNS Great Barrier Reef cruise with choice enjoy a city sightseeing tour which includes Great Barrier Reef.”
of activities landmarks such as Flinders St. Station, St.
SYDNEY Sightseeing tour; Sydney Harbour cruise Patrick’s Cathedral, the Botanic Gardens, and Day 7 CAIRNS. EXCURSION TO THE
the Shrine of Remembrance. The afternoon OUTER GREAT BARRIER REEF. The world’s
PROFESSIONAL TOUR DIRECTOR is free to explore on your own. Your Tour largest coral reef, made up of over 3,000
Director will have suggestions for additional individual reefs and over 1,250 miles long,
TRANSPORTATION: Private, first-class air- sightseeing, shopping, and dining. is one of our planet’s most amazing natural
conditioned motorcoach while touring. Intra- wonders. Board a catamaran cruise to
vacation flights. Day 3 MELBOURNE. A full free day to the Outer Great Barrier Reef. Experience
explore more of Melbourne on your own. this underwater world that is a dazzling
HOTELS: Twin-bedded rooms with private bath
You may wish to consider a day tour to the kaleidoscope of color and brilliance. Choose
or shower, hotel taxes, service charges and tips
scenic Great Ocean Road to see the “Twelve to snorkel, take a glass-bottom-boat
for baggage handling. Listed hotels or equivalent,
see our website for details.
Apostles” or travel to Phillip Island and see tour, view the reef from an underwater
the famous Penguin Parade. observatory, and watch a fish feeding. Return
MELBOURNE Citadines on Bourke (SF), ALICE to Cairns, where your evening is at leisure. (L)
SPRINGS Mecure Alice Springs (MF), ULURU (AYERS Day 4 MELBOURNE–ALICE SPRINGS.
ROCK) Outback Pioneer (ST), CAIRNS Park Regis City Today, fly to the Outback and visit the Day 8 CAIRNS. Today is yours to relax and
Quays (ST), SYDNEY Travelodge Wynyard (MF); FIJI School of the Air and the Royal Flying explore. Set amid lush rainforests, soaring
EXTENSION Fiji Hideaway Resort & Spa (F); Doctor Service to learn how education and peaks, and the ocean, Cairns is one of
MEALS: 1 lunch (L); Tour 3358: 3 breakfasts (B) medical services are provided in remote Australia’s most popular tourist destinations.
in Fiji; regions (subject to opening times). Also, visit It has many attractions including a scenic
the Old Telegraph Station to discover how railway, which runs to the picturesque market
HEADSETS throughout your tour early settlers developed communications. town of Kuranda and a cable car that glides
over Australia’s World-Heritage-listed tropical
CosmosGO Get our mobile app for Day 5 ALICE SPRINGS–ULURU (AYERS rainforest canopy. Your Tour Director will have
trip information ROCK). Today, journey through the heart suggestions for sightseeing, shopping, and
MyCOSMOS: Personalize your tour ahead of of the Outback, keeping a lookout for red dining.
time with additional excursions. Visit our website kangaroos, dingoes, camels, and feral
for details and conditions. horses, known as “Brumbies.” Upon arrival, Day 9 CAIRNS–SYDNEY. Board your flight
travel to a popular lookout to enjoy views to Sydney, Australia’s largest city. Tonight,
of the magnificent Kata Tjuta (the Olgas), you may wish to enjoy dinner at a waterfront
a geological splendor of some 36 brilliant restaurant.
8
Great Barrier Reef
3 Cairns
FIJI
Australian Nadi 3
Outback Coral
1 Alice Springs
1 Pacific Coast
Uluru Ocean
(Ayers Rock) AUSTRALIA
Sydney
3
1 Overnights
Melbourne 3
Start City
End City
LEISURELY ON THE GO
SYDNEY OPERA HOUSE AND HARBOR KANGAROOS
Day 10 SYDNEY. Sydney boasts one of the
most beautiful harbors in the world, home to ADD FIJI TO YOUR VACATION WITH
the instantly recognizable Sydney Harbour TOUR 3358—15 DAYS FROM MELBOURNE TO CORAL COAST
Bridge and the world-famous architectural
wonder—the Sydney Opera House. This
morning, your sightseeing tour will take you
through the heart of Sydney. End the day with
a harbor cruise along Sydney Harbour for
uninterrupted views of the city skyline.
Day 11 SYDNEY. Enjoy a full day at leisure
for your own discoveries. You may wish to
wander the cobblestone streets of the Rocks
district, explore vibrant Darling Harbour, or
climb to the top of Sydney’s Harbour Bridge.
Your Tour Director will have suggestions to
help you make the most of this exciting city.
PRICED FROM $5,338 TO $5,818CA INCLUDING INTRA-VACATION AIR AND TAXES*
Day 12 SYDNEY. Your vacation ends
Days 1 to 11 Like Tour 3350. Day 14 CORAL COAST. Enjoy time at leisure
this morning.
exploring or relaxing on the beautiful Coral Coast
Day 12 SYDNEY–NADI, FIJI–CORAL COAST. Fly of Fiji. (B)
from Sydney to Nadi, Fiji and transfer to your resort
on the Coral Coast. Spend the next three nights at Day 15 CORAL COAST–NADI.. Your tour ends with
SEE MORE OF THE SOUTH PACIFIC one of the most majestic islands in the a transfer to Nadi International Airport. Please note
South Pacific. that Nadi International Airport is approximately
one hour from the Coral Coast. Please plan flight
Day 13 CORAL COAST. A full day at your leisure. departures accordingly. (B)
Add tour 3360, “Highlights of New You may wish to take a stroll on the beach, play a
Zealand,” and explore beautiful New round of golf, enjoy a spa treatment, or just relax by
Zealand. Visit the bustling cities of your resort’s pool. (B)
Auckland and Wellington, explore
Rotorua, the Máori capital, and see the
largest active geyser in the southern TOUR 3350 Melbourne to Sydney Priced From CA$4,407–$4,867*
DEPARTURES DEPARTURES DEPARTURES DEPARTURES
hemisphere. Discover the art-deco town
Feb 2 Sep 28 2022 Apr 12
of Napier, take the scenic Interislander
ferry from New Zealand’s north island Mar 2 23 Oct 19 Feb 8 May 3
to south island, explore Queenstown, Apr 13 Nov 2 30 Mar 1 22
the Adventure Capital, and cruise on Small-Group Discovery Departures PRICED FROM $4,647–$4,867—see page 5 for details.
breathtaking Milford Sound. This is the *Prices are for all land arrangements including intra-vacation air and taxes. The “from” price shown above is a guide at the time of going to print, based on
two people sharing a room, traveling 02 Feb 2021. Please go online, call us or speak to your travel agent to get a quote for your own party size and chosen
perfect opportunity to combine the best departure date/airport. Prices are per person, based on double room occupancy. Please call for Single Room Supplement and Triple Room Reduction details
of New Zealand and Australia! See page and prices. Extra nights may be available for purchase. Please see our website or call for details, current price and promotional offers available for your
10 for more details. departure. 2022 prices and itineraries are subject to change. Details will be available in August 2021.
Add flights to your vacation. Free airport transfers included on brochure dates, see page 80 on the flipside of this brochure for details.
CosmosVacations.ca 9
INCLUDING SMALL-GROUP
DISCOVERY DEPARTURES
Highlights
of New
Zealand
11 DAYS from Auckland to Queenstown
PRICED FROM $3,229–$4,029CA
TOUR AT A GLANCE Day 1 ARRIVE AUCKLAND, NEW ZEALAND. trilogies, The Lord of the Rings and The
Kia ora and welcome to New Zealand! Hotel Hobbit.. Other options include a zipline and
Hobbit
TOUR HIGHLIGHTS rooms are available for immediate check-in. A canopy tour, helicopter and floatplane flights
AUCKLAND Welcome briefing; sightseeing tour pre-night is not required for early check-in. The over the volcanic valley, or a relaxing soak in
ROTORUA Te Puia; Agrodome remainder of the day is yours to relax or a natural hot spring at the Polynesian Spa.
start exploring. In the evening, you may want to attend an
NAPIER Walking tour
optional Máori Hangi dinner and
WELLINGTON City sightseeing Day 2 AUCKLAND. This morning begins cultural performance.
INTERISLANDER Scenic ferry ride across the with a welcome briefing to meet fellow
Cook Strait passengers and your Tour Director. Then, enjoy Day 5 ROTORUA–LAKE TAUPO–NAPIER.
LAKE TEKAPO Church of the Good Shepherd a sightseeing tour, discovering first hand why Today we continue our journey on the North
Auckland is regarded as one of the best places Island traveling past Lake Taupo, New
QUEENSTOWN Cruise on Milford Sound in the world to live. See the Domain, the city’s Zealand’s largest lake. Later, arrive in Napier,
oldest park, developed around an extinct located in the beautiful Hawk’s Bay region.
PROFESSIONAL TOUR DIRECTOR volcano. Highlights also include charming This afternoon, a walking tour explains how a
Parnell Village, bustling Queens Street, and natural disaster resulted in Napier becoming
TRANSPORTATION: Private, first-class air-
the Viaduct Harbour. The remainder of the one of the purest Art Deco cities in the
conditioned motorcoach while touring, Intra-
day is at your leisure. Your Tour Director will world. With the rest of the day at leisure, you
vacation flights.
have suggestions for additional sightseeing, may wish to take a stroll on the beach, shop
HOTELS: Twin-bedded rooms with private bath or shopping, and dining. for a favorite souvenir, or visit the National
shower, hotel taxes, service charges and tips for Aquarium to see sharks, stingrays, penguins,
baggage handling. Listed hotels or equivalent, see Day 3 AUCKLAND–ROTORUA. Leave and more.
our website for details. Auckland this morning and journey through
lush farm land to Rotorua, home to New Day 6 NAPIER–WELLINGTON. Continue
AUCKLAND Quest Auckland (MF),(MF) ROTORUA Sudima
Hotel Lake Rotorua (ST), NAPIER expressotel Napier
Zealand’s Máori culture and geothermal to Wellington, New Zealand’s capital city
(ST), WELLINGTON Thorndon Hotel Wellington (MF), wonders. Our first stop is Te Puia where known for is vibrant art scene, world-class
CHRISTCHURCH Ibis Christchurch (ST), QUEENSTOWN a guided tour allows you to see bubbling restaurant culture, and active outdoor lifestyle.
Heartland Hotel Queenstown (F) ; FIJI EXTENSION Fiji mud, pools of boiling water, and the famous Upon arrival, a sightseeing tour includes the
Hideaway Resort & Spa (F) Pohutu Geyser, the largest active geyser in famous Beehive and Parliament building and
the southern hemisphere. You’ll also have a panoramic views of the city and harbor from
MEALS: Tour 3365: 3 breakfasts in Fiji (B) chance to witness traditional Máori carving the top of Mount Victoria.
and weaving along with a Máori cultural
HEADSETS throughout your tour
performance. Then, visit Agrodome to learn Day 7 WELLINGTON–INTERISLANDER
CosmosGO Get our mobile app for more about one of the country’s major FERRY–PICTON–CHRISTCHURCH. Today,
trip information industries—sheep! This evening is at leisure. enjoy a special treat as you sail from
Wellington to Picton and enjoy the spectacular
MyCOSMOS: Personalize your tour ahead of time Day 4 ROTORUA. Today is free to explore Marlborough Sound on one of the most
with additional excursions. Visit our website for more of Rotorua. You may wish to take an scenic ferry journeys in the world. Make sure
details and conditions. optional excursion to visit magical Hobbiton, to have your camera ready as dolphins are
the set used as the Shire in the movie frequent traveling companions of the ferry. On
10FIJI
Nadi 3
Coral Coast
SEE MORE OF THE SOUTH PACIFIC.
2 Auckland
2 Rotorua
Lake Taupo
1 Napier
NEW ZEALAND
1 Wellington
Picton
Add tour 3350, “Highlights of Australia,”
1 Christchurch
to explore an amazing country. Visit the
Lake Tekapo world-famous Great Barrier Reef, enjoy a
Milford sunset toast at Uluru (Ayers Rock), and
Sound
learn about the early pioneers in Alice
3 Queenstown Springs. Explore bustling Melbourne, and
1 Overnights
cruise beautiful Sydney Harbour. This is
Start City
End City
the perfect opportunity to combine the
best of New Zealand and Australia! See
MILFORD SOUND page 8 for more details.
LEISURELY SEE IT ALL
occasion, you might even spot a pod of whales
ADD FIJI TO YOUR VACATION WITH
or some penguins swimming by. Continue to
TOUR 3365—14 DAYS FROM CORAL COAST TO QUEENSTOWN
Christchurch, the largest city on the South
IsIand for an overnight stay.
Day 8 CHRISTCHURCH–LAKE TEKAPO–
QUEENSTOWN. Our journey continues across
New Zealand’s South Island today. This is the
land of towering mountains, rugged coastlines,
and sweeping plains. Stop at beautiful
Lake Tekapo for a visit to the picturesque
Church of the Good Shepherd. Later, arrive
in Queenstown, the “Adventure Capital,” for
a 3-night stay. This evening you may want to
take the Skyline Gondola to the top of Bob’s
Peak, where you’ll enjoy breathtaking views of
Queenstown and Lake Wakatipu below. PRICED FROM $4,362 TO $5,182CA INCLUDING INTRA-VACATION AIR AND TAXES*
Day 9 QUEENSTOWN. Today is free to Day 1 ARRIVE IN NADI, FIJI–CORAL COAST. Day 3 CORAL COAST. Enjoy time at leisure
explore on your own. You may want to take the Arrive in Nadi, Fiji and transfer to your resort on the exploring or relaxing in this beautiful setting. (B)
historic TSS Earnslaw Steamship to Walter Coral Coast. Spend the next three nights at one of
the most majestic islands in the South Pacific. Day 4 CORAL COAST-NADI–AUCKLAND, NEW
Peak Farm for a delicious lunch or dinner, ZEALAND. Transfer to Nadi International Airport
discover a favorite boutique or art gallery, Day 2 CORAL COAST. A full day at your leisure. today and fly to Auckland to join Day 1 of the New
or take an exciting helicopter ride over the You may wish to take a stroll on the beach, play a Zealand portion of your tour. Please note that Nadi
Remarkables Mountains. round of golf, enjoy a spa treatment, or just relax by International Airport is approximately one hour from
your resort’s pool. (B) the Coral Coast. (B)
Day 10 QUEENSTOWN. EXCURSION TO
MILFORD SOUND. Today, enjoy a full-day
excurison to breathtaking Milford Sound. TOUR 3360 Auckland to Queenstown Priced From CA$3,229–$4,029*
Cruise to see cascading waterfalls, sheer cliff DEPARTURES DEPARTURES DEPARTURES DEPARTURES
walls, tropical rainforest, wildlife including Jan 23 Sep 25 2022 Apr 2 23
seals and dolphins, and fantastic scenery.
Feb 20 Oct 9 23 Jan 29
It’s sure to be a highlight of your trip! Return
Mar 13 Nov 6 20 Feb 19
to Queenstown late this evening. Note—The
Apr 3 Dec 4 Mar 12
excursion to Milford Sound may occur on
Day 9, based on weather and road conditions. Small-Group Discovery Departures PRICED FROM $3,659–$4,029—see page 5 for details.
*The “from” price shown above is a guide at the time of going to print, based on two people sharing a room, traveling 03 Apr 2021. Please go online, call us or
speak to your travel agent to get a quote for your own party size and chosen departure date/airport. Prices are per person, based on double room occupancy.
Day 11 QUEENSTOWN. Your vacation ends Please call for Single Room Supplement and Triple Room Reduction details and prices. Extra nights may be available for purchase. Please see our website or
this morning. call for details, current price and promotional offers available for your departure. 2022 prices and itineraries are subject to change. Details will be available in
August 2021.
Add flights to your vacation. Free airport transfers included on brochure dates, see page 80 on the flipside of this brochure for details.
CosmosVacations.ca 11MAKING A RESERVATION
To make your reservation, see your Travel Agent, or for more information, visit the website at GlobusJourneys.ca or call us at 1.800.268.3636
TERMS & CONDITIONS PLEASE READ CAREFULLY
Reserving or participating in any travel services offered by Lontours AIR INCLUSIVE TRIPS
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Commencement
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participant (“you”) and The Company and is an acknowledgement inclusive trip pricing is guaranteed upon receipt of deposit or payment
that you have read, understand, and agree to be bound by these in full for the entire reservation as specified in the chart below.
60-22: 20%
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any other applicable waivers (see “Waivers” section) for your trip. You 250 60 Air Final
South Pacific^ 7-1: 50%
must be at least 18 years of age to make a reservation. In all cases,RESTRICTIONS & MINIMUM AGE FORCE MAJEURE reservation to arrange services in accordance with the ACA or if the
In the event of a Force Majeure Event (as defined below), The need for such services arises after reservation, as soon as the need
Sydney Harbor New Year’s
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Eve Cruise performance to the extent such performance is so limited or AUTHORITY TO REMOVE OR REFUSE PARTICIPANTS
prevented, without liability of any kind. In the sole discretion of The Company or the Ship’s Operator or
Monograms Trips None unless specified above
The Company assumes no liability for any loss, damage, or entry Captain, The Company may refuse transport to you or may require
REDUCTIONS of any nature in whole or in part resulting from an “Act of God” or you to disembark if it is reasonably believed that you
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using existing beds. Additional beds, if available, are at the discretion • Fire • War in behavior that may adversely affect the safety, security,
of the hotel with costs billed directly to you at checkout. You are solely • Volcanic eruption • Insurrection comfort, enjoyment, or well-being of other participants, suppliers
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failures government authority or any
Monograms: South Pacific No reduction on cruises on Stella In the event you are removed, you may be left at any city, port
Australia, Ocean Atlantic, or Iberostar • Tropical storms or hurricanes license, permit or authorization or place the ship calls without any liability to The Company or its
Grand Amazon • Riots or civil commissions or • Damages to its facilities or the representatives. The Company shall not be required to refund any
disturbances or any other acts travel supplier and its facilities portion of the fare paid by you if you are removed pursuant to this
Escorted Globus & Cosmos 5-17: 10% of similar nature • Or any other unforeseen section.
• Sabotage circumstances or any other
CANCELLATIONS & REFUNDS • Strikes of labor disruptions factors unforeseen by The In the event you are removed, The Company will not be responsible for
PARTICIPANT CANCELLATIONS • Arrests Company that adversely expenses for lodging, medical care, meals, transportation, or any other
You may cancel your reservation by notifying The Company. • Restraint of rulers or peoples affects or hampers its ability expenses incurred by you. We shall be entitled to recover from you
Calculation of cancellation amounts includes all services and fees on • Expropriations to fulfil any of its contractual any costs or expenses incurred by The Company, its representatives,
the invoice based on the number of days prior to departure by which • Acts of terrorism conditions. or the crewmembers in your removal or the exercise or enforcement
we receive the notification. See the chart above. of this clause.
SPECIAL NEEDS & PARTICIPATION REQUIREMENTS
CANCELLATIONS BY THE COMPANY INFORMATION REQUIRED FOR RESERVATION & TRAVEL
Any special requirements or disabilities must be disclosed to The
The Company reserves the right to cancel or reschedule any trip Company at time of reservation, or if such requirements arise after As a condition of reservation, you must provide information requested
departure for any reason, including insufficient demand, strikes, the reservation, as soon as such requirements are or reasonably by The Company along with your initial payment. The Company
lockouts, riots, stoppage of labor or Force Majeure Event (see under should be known by the participant. If The Company has not received reserves the right to cancel your reservation and all services, and
“Force Majeure”). disclosure of requirements or disabilities that require reasonable retain all related cancellation fees, if your information is incomplete or
accommodations for accessibility, and/or if your participation poses a inaccurate. Your personal data secured for your reservation is used to
In the event of a cancellation by The Company prior to departure, process your services with our Service Providers. It may be necessary
The Company will try, at your discretion, to rebook the same trip with threat to the safety or health to self or others, The Company may be
unable to accommodate you for part or all of the Tour, Cruise or any to transfer these details to other countries or authorities whose data
a different departure date, or a similar trip, but there is no guarantee protection and privacy laws are less stringent than those of Canada.
of availability. The Company will refund the difference in price if services provided in connection with the Tour.
This may include requirements to pass details to Service Providers
the alternate is lower. You are responsible for additional cost if the ACCESSIBLE CANADA ACT as well as certain governments or government-appointed bodies, or
alternate is higher. If this rebooking option is not acceptable to you, The Accessible Canada Act is only applicable in Canada. Facilities agencies in the interest of security or because we are obliged to by
The Company’s only responsibility is to refund the amounts paid by and services for disabled individuals are limited outside its jurisdiction. law.
you for the reservation. Outside Canada, countries often do not have similar disability laws or By making a reservation with The Company
In the event of a cancellation by The Company prior to departure or regulations and The Company is not liable for denial of services by air
during your trip for conditions under Force Majeure, The Company carriers, hotels, restaurants or other independent suppliers. • you consent to The Company storing, using, and transferring on
will provide a future travel/booking credit for the portion of your trip this data to other third parties (including third parties outside your
impacted. Future travel/booking credit will be redeemable for travel SUITABILITY & ACCESSIBILITY home country) for the purposes as stated above
with The Company for one year past your original trip start date. If a Certain activities or venues may be limited or inaccessible to you • you indemnify and hold harmless The Company and its affiliates
future travel/booking credit is not acceptable to you, in the majority of if your mobility is limited in any manner. Many excursions and in respect of The Company for storing, using and transferring this
Force Majeure situations, you can notify the company within 21 days sightseeing involve extended periods of walking and standing often data as described above.
of advisement and The Company’s only responsibility is to refund the on uneven pavement or surfaces, and may include staircases, paths,
See The Company Privacy Policy for more information on usage of
amounts paid by you for the portion of your trip impacted. If you do walkways or locations that are narrow or inaccessible or of limited
your data. https://www.globusandcosmos.ca/privacy.html
not notify the Company within 21 days of advisement, a refund is no accessibility by wheelchair.
longer available. You are responsible for assessing if the itinerary is suitable for all INFORMATION REQUIRED
participants on the reservation. We recommend you contact The • Full name as per government issued ID with which you will travel
The Company is not liable or responsible for any arrangements • Address
made independently of The Company. The Company assumes no Company prior to making a reservation to determine what reasonable
assistance might be available. • Date of birth
responsibility for costs or fees you incur for independent arrangements • Full passport details
not booked through The Company, inclusive of, but not limited to, The Company will make reasonable efforts to accommodate special
• Email address
airline, hotel, excursion and Travel Insurance related charges. needs but cannot guarantee that it can accommodate in all cases.
• Credit card information
REFUNDS No refunds are provided for missed services or activities due to your • Disabilities
Any request for refunds is subject to these Terms. inability to fully participate with the group, including keeping pace with • Medical conditions
the group, if conditions requiring assistance are not known to The • Dietary restrictions you make known to The Company
Airport Transfers Company at the time of reservation or when reasonably known by the • Emergency contact (non-participant)
Airport transfers are complimentary (excluding North America) with participant. • On tour contact information (mobile phone or email address)
air booked through The Company on qualifying flights and dates. Not • If any additional information is required, it will be requested from
all flights or dates qualify. No cash equivalent or trip price reduction PERSONAL SERVICES
The Company does not provide personal services or individual you with your reservation.
is given if you do not use, or desire, the included transfers. Airport
transfers are not available in North America unless otherwise specified assistants to trip participants. Our staff are not required or trained to ON TRIP EXPERIENCE
in the itinerary. assist with personal tasks. This includes eating, dressing, toileting,
lifting or pushing a wheelchair, walking, getting on or off transportation, BAGGAGE: SIZE, WEIGHT, QUANTITY & RESTRICTIONS
Private Touring or other personal needs. If you need such assistance, we strongly ALLOWANCE
Changes made en route at your discretion to tour features, timings, recommend you have a physically-able companion accompany you. Hotel porterage (where available) for one bag per participant is
or tour services (e.g. meals, included sightseeing, etc...) are not included in the price. Additional bags, if space is available, are
refundable nor exchangeable for other services. WHEELCHAIRS charged extra and payable to the Tour or Cruise Director. If no space
You must notify The Company at the time of reservation if you are is available, you are responsible for arrangements for your extra bag(s)
Unused Services traveling with a wheelchair, or if the need for a wheelchair arises after from location to location at your expense.
No refunds will be issued for unused services (late arrivals, temporary the reservation, then as soon as that need is known.
absences from your trip or early departures), for unused transportation Porterage is not included at train stations or airports.
Outside of Canada, you must be able to walk up/down steps (for
where group activity tickets are involved, or for voluntary modifications motorcoaches) and on ramps without a wheelchair or walker for RESTRICTIONS
made by you. cruises. Outside Canada, motorcoach entrances and gangways/
ramps may not be wide enough or equipped to accommodate these For Travel Dimensions: 30” x 21” x 11” / 76cm x 53cm x 28cm
SUBJECT TO CHANGE ITINERARIES with The maximum
Departures in 2022 advertised with ‘subject to itinerary modifications’ items. Company Weight: 50lbs / 22kg maximum
will have full details available in the release of the 2022 brochure. The Company may allow collapsible wheelchairs that fit within the
The Company will notify you via email when the final itinerary is restrictions (1030mm/40.55” length x 555mm/21.85” width) when Carry-on bags must be small enough to store in overhead
travel with a wheelchair is disclosed to The Company. bins or under the seat in front of you.
available, typically with the launch of the 2022 brochure. If your Motorcoach Dimensions: 12”x11”x 6” / 30cm x 28 cm x 15 cm
itinerary was previously advertised with ‘subject to change’ or ‘subject You are responsible for storage (e.g. in your room) and maintenance of Carry-on maximum.
to itinerary modification’, you have the right to cancel your reservation any permissible wheelchair. For safety reasons, wheeled carry-on bags are not
permitted.
without incurring cancellation fees within 7 days of this notification.
MOTORIZED SCOOTERS
You will receive a full refund if written or verbal notification is received
Motorized scooters are not permitted and cannot be accommodated All airlines have their own baggage policies and restrictions.
by The Company within 7 days. After the 7 day period, full cancellation These can be found on the carrier’s website or at www.
on services provide by The Company. If you arrive with a motorized Independent
fees, as specified in the Deposit Amounts, Final Payment Dates, & iflybags.com. Baggage fees are not included in airfare price
scooter, you will be responsible for its alternate transportation Airlines
and The Company is not liable for any additional fees. You
Cancellation Fees Schedules section above, apply.
arrangements to your end destination at your expense. are required to pay all fees directly to the airline at check-in.
For trips within the United States, we will attempt to reasonably
accommodate motorized scooters. We require notice at time of
GLOBUSJOURNEYS.CA 13DAMAGE & LIABILITY SMOKING HOTELS & CABINS
The Company has no responsibility for loss or damage to any Smoking is not allowed on transportation that is exclusively provided Hotels are listed in the accommodation section of our website and in
baggage or personal belongings throughout the trip. We recommend by The Company. Smoking includes cigarettes, e-cigarettes, cigars, our brochure.
you purchase baggage insurance. e-cigars, or any other smoking or vaping device. You are responsible
to abide by and adhere to Service Provider’s terms & conditions, AIR-CONDITIONING
DIETARY REQUESTS including as they relate to smoking. This includes, but it not limited to, Air-conditioning in hotels is not guaranteed, and its availability
ON AVALON WATERWAYS smoking only in designated sections of vessels, hotels or restaurants. depends on local and national laws/regulations. Though hotels may
Avalon Waterways will attempt to honor dietary requests when have air-conditioning as a listed amenity, its usage is often unavailable
possible. SMOKING AND HOTEL ROOMS at night or in the off-season. The Company has no control over air-
The Company contracts non-smoking rooms. Hotels may impose a conditioning at hotels.
GENERAL TOURING 100% non-smoking policy. If you require a smoking room, a request
Special dietary or meal requests cannot be processed and are subject may be submitted, but The Company cannot guarantee availability. CHECK-IN TIMES
to availability at the hotel or venue. There is no guarantee of availability The Company does not secure early check-in (unless specifically
Guarantee Share rooms are non-smoking. noted in an itinerary). Check-in times vary worldwide and are solely at
and The Company has no liability for availability. Within the United
States and Canada, reasonable accommodations will be made WI-FI ON TRANSPORTATION PROVIDED BY THE COMPANY the discretion of the hotel. At your discretion, you may inquire about
providing that The Company receives reasonable notice of such needs Wi-Fi, when provided by The Company, is supplied by an independent early check-in when you arrive and pay the hotel directly for this
in advance of departure.. third party with separate Terms & Conditions, Privacy Policies and service.
When available, special requests are at the venue’s discretion. Any Data Usage agreements. CRUISE STATEROOMS
additional charge for the request is payable by you directly to the The Company is not liable for the speed, reliability, or security of Wi-Fi Unless available and selected during the reservation process,
venue at the time of service. provided through The Company. Connectivity is not guaranteed. staterooms are assigned upon embarkation. On Avalon Waterways
cruises, The Company reserves the right to change your cabin when
ELEVATORS SAFETY & MEDICAL CARE
necessary. Upgrades must be purchased in advance of departure;
Some ships and hotels have elevators, but many small ships do not. If Certain risks and dangers may arise beyond our control, including but there is no guarantee of upgrade availability if not purchased in
you require an elevators, inquire before making a reservation. not limited to: advance.
ENGLISH • the hazards of traveling in undeveloped areas;
• travel by boat, train, automobile, aircraft, or other means of HOTEL CHANGES
All Tour / Cruise Directors, Local Hosts®, Local Guides, and ships’
transportation; Hotels are not guaranteed. The Company reserves the right to
crews speak English, and all trip commentary and instruction are
• forces of nature; substitute hotels of similar standards at our discretion. No refunds
conducted in English only. For safety, maximum enjoyment and
• political unrest; are provided for hotel changes. Should you wish to cancel your
understanding, you should be able to read, understand, and speak
reservation because of a hotel change, full cancellation fees apply.
English. • acts of lawlessness or terrorism;
• accident or illness in remote regions without means of rapid HOTEL REWARD POINTS
GRATUITIES evacuation or availability or medical facilities. Hotel rewards/points cannot be earned or redeemed with hotels used
Gratuities are included for wait staff at included meals (excluding hotel
The Company will have no liability to you regarding the provision by The Company.
meals in Europe), and porterage at hotels for one suitcase per person
during the land stay of your trip. of medical care or the adequacy of any care that may be rendered. ROOM CONFIGURATION
While The Company will use its best efforts to ensure that adequate The Company contracts standard, twin-bedded rooms (two beds per
Gratuities for your Tour / Cruise Director, Local Hosts®, Local Guides, measures are taken, by agreeing to participate in a trip and/or optional
driver, and ship’s crew are not included in the trip price (unless room). Double-bedded rooms (one bed per room) are not guaranteed
excursions, you agree that you will indemnify and hold harmless The but may be indicated as a preference during the reservation.
otherwise noted in pricing details) and are discretionary. Company regarding the provision of medical care or the adequacy of Assignment of rooms is at the hotel’s discretion and not controlled by
HOLIDAYS, SPECIAL EVENTS & VENUE CLOSURES any care rendered. The Company.
At times, venues are limited or not available due to local holidays, The Company is not responsible for such risks and dangers that
events or various seasons. The Company will indicate known closures may arise beyond its control. Payment of your deposit indicates you SINGLES
in the itinerary or advisements, but not all closures are known in accept these risks and dangers and agree to hold The Company Single supplements ensure your own room but not the number of
advance. The Company is not liable for venue availability. The harmless for them. beds in a room. Single rooms are generally smaller in size and may be
Company will offer alternatives when possible. less conveniently located.
GOVERNMENT TRAVEL SITES
INSECTICIDE Global Affairs Canada periodically issues and updates travel warnings TRIPLE ROOMS
Some countries may require aircraft cabin insecticide treatment for and travel alerts for Canadian citizens travelling abroad. It is your Availability of triple rooms varies by itinerary and are not available on
inbound foreign flights. For more information about aircraft disinfection responsibility to review the current information on travel and security Avalon Waterways.
requirements and a list of countries requiring disinfection of inbound when making plans to travel with The Company. You are responsible Triple rooms accommodate three people, but do not guarantee
flights, visit https://www.tc.gc.ca/eng/civilaviation/standards/ for evaluating the travel information and your acceptance of risk three separate beds. An additional bed, if available, is at the hotel’s
commerce-ohs-disinsection-menu-375.htm of travel prior to making a reservation. Visit https://travel.gc.ca/ discretion and may be a roll-away bed put in for the night or a
for Canadian travel information. By making a reservation with The convertible sofa. If existing beds accommodate three people, and
ITINERARY TIMINGS
Company you acknowledge you are aware of travel information you request something additional, payment of the additional bed is
Itinerary timings are not guaranteed and are subject to change. No
advised by the government for your citizenship. payable by you directly to the hotel at checkout.
refunds are provided for changes to itinerary timing.
ILLNESS GUARANTEED SHARES
OPTIONAL EXCURSIONS
Optional excursions are not included in your reservation. Optional The Company reserves the right to remove or quarantine you if you Guaranteed Share accommodations will be monitored and available
excursions are provided by independent third-party operators show signs of illness, or pose a threat to the safety and health of only within state, federal and country regulations and may not be
(“Excursion Operators”). Your contract for any optional excursion is other participants. Removal or quarantine for any health, safety, or available at time of travel. Guaranteed Share accommodations are
between you and the Excursion Operators. The Excursion Operators behavior-related assessment is at the sole discretion of The Company only available on Cosmos with the below exceptions.
may render services subject to separate and additional terms and or the Ship’s Operator or Captain. Any costs incurred for medical
assessments, diagnosis, and/or any other medically-related charges GUARANTEED SHARE EXCEPTIONS
conditions, or may require you to execute additional documents, Guaranteed shares are not available on the following:
waivers, or releases. It is agreed and understood by you that any are your responsibility to pay and are due at time of services.
You will be allowed to rejoin the trip with confirmed medical • Cosmos Asia
assumptions of liability, waivers, or releases that are part of the
Excursion Operators’ terms & conditions, and any terms that are certification from a licensed health practitioner indicating fitness to • Cosmos Africa
required by such Excursion Operators will also inure to the benefit of travel without causing harm or posing a safety or health risk to other • Cosmos South Pacific
The Company. guests. • Cosmos extensions in South America
• Avalon Waterways, Globus or Monograms
Optional excursions purchased through The Company are subject to MEDICAL PERSONNEL
separate terms and conditions which are available during booking. No medical personnel travels with your group or is present on board GUARANTEED SHARE MATCH
The Company vessels. The Company cannot guarantee the availability By selecting a share accommodation, you are authorizing The
For operational reasons, not all optional excursions listed in the
of medical facilities or for the quality of the care or services. Any Company to match you with another participant as your roommate
itinerary, in print, online, or in Travel Documents may be available
medical attention you require while traveling with The Company for the duration of your trip. The roommate pairing will be of the same
during your trip. Your Tour / Cruise Director will advise of availability
must be sought through a local medical facility, if/when available, for sex and roommates will be assigned at time of travel. If no roommate
as applicable.
diagnosis. All related charges are at your expense. pairing is available, The Company will cover the single supplement.
PHOTOGRAPHS & PICTURES Share accommodations are not available on all trips.
Photographs or pictures appearing in the brochure or on the website MOTORCOACH SAFETY
are solely intended as examples of facilities and attractions. Actual You are responsible for wearing your seatbelt when provided. The GUARANTEED SHARE LIABILITY, DISPUTES &
facilities and attractions may vary according to itinerary. Maps shown Company and its Service Providers are not liable for any injury, INCOMPATIBILITY
are current at the time of publication and may not reflect the actual loss, damages, fines, claims, or death resulting from any accident The Company is not liable for any roommate pairing compatibility and,
routing should the itinerary change. or incident if you were not wearing your seatbelt at the time of the by accepting and purchasing a share accommodation, you waive any
accident or incident when the motorcoach was equipped with them. claims against The Company and assume all inherent risks in being
POSSESSION OF DRUGS assigned a roommate.
Any carriage or possession of illegal drugs will result in immediate You are responsible for following the safety instructions provided to
you. You are responsible for regulations for safety when accompanying The Company is not responsible for any disputes between
termination of your trip. roommates (such as sleep patterns, snoring, noise, etc.). Any dispute
minors. The Company does not provide child safety devices.
You are responsible for knowing and observing the licensing laws for between roommates is your responsibility to resolve. During the
drug possession (including prescription and over the counter drugs) PREGNANT GUESTS trip, alternate single arrangements, if available, may be secured but
for all countries and states you are visiting. Laws may require you to The Company does not have specialized facilities and/or treatments are never guaranteed. You are responsible for covering any extra
carry a prescription from your doctor. required for childbirth, prenatal, or early infant care on board its expenses resulting from changing your rooming arrangements on
cruise ships, nor may those facilities be available at ports of call trip. Payment in full will be required immediately upon securing new
PUNCTUALITY ON TRIP or on land stays. You should consider the risks of traveling where accommodations.
The Company is not responsible for any losses, including missed necessary medical care for pregnancy may not be available and may
sightseeing, meals, inclusions, optional excursions, or having to not be reachable in a timely manner to address potential medical TRANSPORTATION
make alternate transportation or lodging arrangements, if you fail complications, problems, and emergencies that can occur during ALCOHOL
to meet the representatives at assigned timings and places/pick-up pregnancy. Alcohol consumption is not permitted on any motorcoaches
points while on trip. The Company will not refund nor cover any cost
or expenses incurred, or compensate for any missed inclusions WEAPONS RAIL & AIR SERVICES
or optional excursions claimed, due to your inability to maintain Weapons are not permitted. This includes firearms, knives, mace, If included rail or air services are unavailable, alternate services are
punctuality. brass knuckles, and weapons of any other type provided at the expense of The Company.
14SEAT ROTATION WAIVERS You acknowledge and agree that our Service Providers may reserve
For touring with Globus and Cosmos, The Company follows a HEALTH & SAFETY similar rights regarding their services. You agree to abide by such
mandatory, daily seat rotation on motorcoaches for all participants Your acknowledgement and signing of a Health & Safety waiver is conditions, and further agree to indemnify and hold us harmless
following recommendations by state, federal and country government required for travel with The Company. You will not be allowed on trip against any exercise of such rights by any Service Provider.
agencies. Seat rotation may not be available in all instances. without signing the waiver and you will be subject to the cancellation SERVICE PROVIDERS
TRANSFERS fees above. You can view a copy of the Health & Safety waiver by Air carriers, accommodations, and other suppliers (including but not
Transfers are provided by independent third-party transportation accessing the following link at Avalonwaterways.ca/waivers. limited to suppliers of trains, cruises, ferries, motorcoaches, hotels,
companies. Airport transfers for Globus and Cosmos are often group AVALON WATERWAYS excursions, and restaurants) providing services (Service Providers) are
transfers operated by motorcoach and may have pre-set departures Signing of a Liability Release is required on Avalon Waterways cruises independent third-party contractors and are not agents, employees,
times. and for the activities that have higher levels of participation on all servants, or joint venturers of The Company or its affiliates.
The Company is not responsible for flight delays, delays in immigration cruises. On the first day of the cruise, the Cruise Director will ask From time-to-time, and for the purpose of identifying those Service
or customs, delays due to lost baggage, or for any reason beyond our you to sign this Liability Release. You can view a copy of the Liability Providers as the provider of a component or part of a cruise, package
control if you miss your transfer. Missed transfers are non-refundable. Release by accessing the following link at Avalonwaterways.ca/ or tour, some or all of those entities may utilize the name “Globus,
waivers. Cosmos, Monograms or Avalon Waterways” on promotional media,
RIVER CRUISING signage, or attire. Although you may see The Company name on
CARRIER TERMS WAIVERS GENERAL
vehicles, signs, apparel, or elsewhere during your cruise, tour, or
On board an Avalon Waterways river cruise, you are also subject to During the course of your cruise, tour, or excursion, you may
excursion, its use by Service Providers is solely for the purpose of
the Terms & Conditions of the Carrier. Carrier Terms & Conditions encounter the opportunity to participate in additional, optional
identification and does not represent or signify in any way ownership,
are available for each Avalon ship upon request or on the activities that are provided by independent third-party suppliers. The
management, supervision, direction, or control, or the right to direct or
AvalonWaterways.ca website. suppliers of those optional services may render those services subject
control by The Company of services that are provided by the Service
to separate and additional terms and conditions, or may require you to
Providers, or of the employees, servants, or agents of the Service
CRUISE ITINERARY CHANGES & CANCELLATIONS – execute additional documents, waivers, or releases. It is understood
Providers.
EXCLUSION OF LIABILITY that any assumptions of liability, waivers, or releases that are part
The Company reserves the right to operate part of or all an itinerary of the suppliers’ terms and conditions or that are required by those All certificates and other Trip Documents for services issued by The
by substitute vessel, motorcoach or hotel accommodation in the independent suppliers will also inure to the benefit of Lontours Canada Company are subject to the Terms & Conditions specified by any of
event of water level problems on stretches of any waterway, technical Limited, Avalon Waterways, Globus, Cosmos, and Monograms. our Service Providers, which are available upon request, and to the
problems of any nature, severe weather, flooding, fire, drought, laws of the countries in which the services are supplied.
SERVICE INQUIRIES AFTER YOUR TRIP
earthquake, explosion, peril of navigation, industrial action, civil SERVICE RESPONSIBILITIES
unrest, war, government order or act, operational requirements, or any THE COMPANY CONTACT After departure, if the Services included in the trip cannot be supplied
circumstances beyond the reasonable control of The Company. If you wish to inquire about any services, ensure all correspondence or there are changes in an itinerary for reasons beyond the control of
The Company reserves the right to change the itinerary whenever is received by: The Company, depending on the circumstance, The Company will
conditions, in the opinion of the Master of the Ship or local waterways Traveller Services, Lontours Canada Limited, take reasonable action to arrange for the provision of comparable
regulations, render it advisable or necessary. located at Centre Tower, 4th Floor, services. Any resulting additional expense will be the responsibility
3280 Bloor St. West, Suite 400, of trip participants, and any resulting savings will be refunded by The
DOUBLE DOCKING Toronto, Ontario M8X 2X3 Company to trip participants.
Docking positions at each port are assigned by local authorities.
River cruise companies have no control over where they can dock. CLAIMS OR COMPLAINTS DISPUTES
This can sometimes result in double-docking - when more than one Any complaint or claim involving your trip or the services offered by Any dispute between the trip participant and The Company, directly
ship is assigned to the same dock and the ships are rafted together, The Company or involving the negligence of any suppliers (including or indirectly relating to the Terms and/or to the trip undertaken, shall
temporarily obstructing the view. When double-docked you might Service Providers), sub- contractors, or agents in relation to any be first submitted to mediation in Toronto, Canada, before a mediator
be required to pass through another vessel to embark or disembark. service provided to you must be made to the Tour or Cruise Director mutually agreed to by the parties.
In those cases, you will have to follow the instructions given by the immediately while on trip. If mediation is not successful, the dispute must be resolved by binding
Master or the crew of the vessel you will pass through. The Company Written notification to The Company may be submitted to the address arbitration under Ontario law (Arbitration Act, 1991), where arbitration
will not be responsible for any inconvenience or injury sustained as above and must be received within 30 days of the trip completion, shall be conducted in English. The prevailing party shall be entitled
a consequence of embarking or disembarking not under the direct except where such limitations are prohibited by law. to an award of costs and reasonable attorneys’ fees. Any action to
control of The Company for reasons of such assignment. enforce the arbitrator’s decision shall be brought in the courts of
RESPONSIBILITY
RIVER, CANAL, LOCK & DOCK MAINTENANCE Ontario.
River and other local authorities often need to carry out repair or THE COMPANY
Lontours Canada Limited located at Centre Tower, 4th Floor, ARBITRATION
maintenance work on the river or canal banks, stretches of river or Arbitration against The Company or the trip participant must be
canal, bridges, locks or docks, or other areas that may impede river 3280 Bloor St. West, Suite 400, Toronto, Ontario, M8X 2X3, is an
independent company (“The Company”) licensed to market and invoked in writing within 12 months after the date of completion of the
cruise travel. This is frequently undertaken with little or no advance trip and not later. Neither of the parties nor any affiliate of the Company
notice to river cruise operators, and can cause The Company to distribute travel products under the Globus, Cosmos, Monograms,
and Avalon Waterways brand names, and arrange for the trip services, shall in any case be liable for other than compensatory damages, and
make changes to the published itinerary or to operate part of the they hereby waive any right to claim punitive damages. This contract
itinerary by substitute vessel, motorcoach or hotel accommodation including transportation, sightseeing, and accommodations through
independent contracts with third-party suppliers. and all arbitration or other proceedings arising out of or related to this
with little to no advance notice. These events are beyond our control, agreement is governed by and is to be construed in accordance with
and The Company will not be responsible for any loss, expense, or COMPANY REPRESENTATION the laws of the Province of Ontario and the laws of Canada applicable
inconvenience caused by reasons of such changes. No person, other than an authorized representative of The Company therein. The prevailing party shall be entitled to an award of costs and
TRIP DOCUMENTS by a document in writing, is authorised to vary, add, or waive any reasonable attorneys’ fees.
Term or Condition on its brochure or website, including any term or
It is your responsibility to obtain and have in your possession proper Any action to enforce any arbitration decision shall be brought only
condition set forth in the preceding provisions.
and valid documentation required for entry and departure for each and exclusively in the state or federal courts in the courts of Ontario,
country you travel. You are solely responsible for the cost incurred A provision of these Terms may not be waived or varied except in Canada.
during travel for missing, incomplete or defective documentation. The writing, signed by the party or parties to be bound.
TRADE NAMES
Company is not liable for any loss or expense incurred due to loss, INTERNATIONAL CONVENTIONS & TREATIES
damage, or errant entry, exit or travel documentation. AVALON WATERWAYS
The international carriage of passengers is subject to international
AVALON WATERWAYS, and other AVALON formative marks, are
DOCUMENTS FOR MINORS conventions and treaties, where applicable. These international
trademarks and servicemarks owned and/or applied for and/or
Due to heightened security, many countries have adopted practices to agreements limit and, in some events, exclude the carrier’s liability
registered by Avalon Waterways, Inc., in the Canadian Intellectual
prevent international abductions of children. It is your responsibility to to passengers (trip participants). To the extent permitted by any
Property Office and in other global jurisdictions. Lontours Canada
know, understand and ensure you have the proper documentation for relevant local law, where any claim or part of a claim (including those
Limited, is an authorized user of the trademark and servicemark
traveling with minors. involving death or personal injury) concerns or involves any travel
AVALON WATERWAYS and other AVALON formative marks, owned
arrangements (including the process of getting on or off the transport
GUEST COMMUNICATIONS by Avalon Waterways, Inc. TMA No. 6831300
concerned) provided by any air, sea, inland waterways, rail or road
The Company will send invoices, hotel lists, travel advice, and carrier, or any stay in a hotel, The Company’s maximum liability is the COSMOS
other information to the email address provided when making the maximum that would be payable by the carrier or the hotel keeper COSMOS and ADVENTURE IS KNOCKING are trademarks and
reservation. concerned under the applicable international convention, treaty, or servicemarks owned and/or applied for and/or registered by Cosmos
MEMBER CERTIFICATE regulation applicable to the travel arrangements or hotel stay (e.g., the European Travels AG, in the Canadian Intellectual Property Office and
Acceptance on your trip is subject to presentation of the Tour/Cruise Warsaw Convention, the Montréal Convention for international travel in other global jurisdictions. Lontours Canada Limited, is an authorized
Participant Certificate, which will be available in your final Documents. by air, the EU Regulation on Air Carrier Liability for air carriers with an user of the trademarks and service marks COSMOS and ADVENTURE
operating license granted by an EU country, the Athens Convention for IS KNOCKING, owned by Cosmos European Travels AG. TMA No.
PASSPORTS international travel by sea) in that situation. 217260
You must have a passport to travel internationally. Passports must be
valid for at least six (6) months beyond the conclusion of your trip. The LIABILITY GLOBUS
Company requires your passport details prior to final documentation The trip participant agrees that neither The Company nor its affiliates GLOBUS and EVERY JOURNEY TELLS A STORY are trademarks and
for all international travel. shall be liable for any damage, loss (including personal injury, death, servicemarks owned and/or applied for and/or registered by Globus
and property loss), or expense occasioned by any act or omission of Gateway Ltd., Inc., in the Canadian Intellectual Property Office and in
VACCINATIONS OR MEDICAL CERTIFICATES any supplier (including any Service Provider) providing services, any other global jurisdictions. Lontours Canada Limited, is an authorized
You are responsible to verify medical requirements for your travel. This insurer or insurance administrator under the Travel Insurance plan, or user of the trademarks and service marks GLOBUS and EVERY
includes, but is not limited to, vaccinations, medical certificates, and any other person. JOURNEYS TELLS A STORY No. 771817, owned by Globus Gateway
insurance policies. Ltd., Inc. TMA No.422975
RIGHT TO ACCEPT OR REJECT
VISAS The Company reserves the right to accept or reject any person as a MONOGRAMS
It is your responsibility to obtain and verify the validity of visas, and trip participant; to expel any participant from the trip; to make changes MONOGRAMS is a trademark owned and/or applied for and/or
if visas are necessary for your trip. Securing and paying for all visas, in the itinerary whenever The Company deems it necessary for the registered by Globus Gateway Ltd. Inc., in the Canadian Intellectual
entry documents, and any other requirements for entry into a country comfort, convenience, or safety of the participants; and to cancel a Property Office and in other global jurisdictions. Lontours Canada
is your responsibility. It is your responsibility to carry these documents trip at any time. Limited is an authorized user of the trademark and service mark
with you. The Company is not liable for denial for entry or exit, or costs MONOGRAMS, owned by Globus Gateway Ltd. Inc. TMA No. 664895
incurred for not having correct and complete documentation.
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