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Tour i s m SPECIAL REPORT
Tourism l l s
e r n m en t se
Gov
F E AT U R E
to t he w or ld
WA
FOCUS: Optus Stadium is a key part of the government’s tourism marketing strategy. Photo: Gabriel Oliveira
The state government is spearheading programs to
build interest in WA as a preferred leisure destination
within Australia and overseas.
wholesalers and retailers, 700 in Perth next year are met with a the peak industry bodies Aus- Shadow tourism minister Libby
buyer delegates from 30 different vibrant and confident sector. tralian Hotels Association and Mettam said it was disappointing to
countries, and associated interna- “Ahead of the last election we Tourism Council WA, to develop a see tourism become part of a mega
tional, national and trade media, released a plan for jobs, which, as two-year action plan,” Mr Papalia department, rather than having a
struggled to find hotel rooms at an essential component of it, had told Business News. dedicated director general.
reasonable prices and a cappuc- elevating tourism as a way to “An action plan with a prior- Her preferred model is similar to
cino for less than $4.50. diversify the economy and miti- ity to fill this immediate need to that employed in Victoria, where
The event returns to Perth gating against our vulnerability start getting people coming to the tourism office is a separate
next year, but with the mining of the cyclical nature of the com- WA.” entity, with the premier as sole
construction boom well and truly modities sector,” Mr Papalia said. Tourism WA launched the shareholder, enabling the body to
over, and more than 3,000 rooms “We committed $85 million a action plan in March and Mr make investment decisions with-
Peter Kermode added to the Perth market since year (over the forward estimates) Papalia is pleased with the trac- out government interference or
& Matt Mckenzie 2012, the tourism sector is facing to destination marketing and tion it has received. dealing with the bureaucracy.
peter.kermode@businessnews.com.au
different issues. events, which are the two things Key appointments have also “We know when it comes to
When Mr Papalia assumed the that essentially drive demand been made, with Rebecca Brown tourism, the best way to sell this
tourism portfolio in March 2017, from people outside the state.” named director general of the state is to be at arm’s length from
T
OURISM Minister Paul he inherited a market where cor- It also made the funding model Department of Jobs, Tourism, government,” Ms Mettam told
Papalia offers a rueful smile porate travel had fallen off, but more flexible for Tourism WA to Science and Innovation, Brodie Business News.
as he recalls the last time the leisure market that had been give the agency the ability to Carr appointed managing direc- “Perhaps the most effective
the Australian Tourism Exchange, squeezed out had not returned. shift money around to where it tor of Tourism WA, and Andrew tourism body in the country is
Australia’s biggest travel and tour- The WA tourism sector no was most needed. Oldfield director partnerships at Events Victoria, which is a corpo-
ism business-to-business event, longer has a capacity problem; it Mr Papalia said that, upon Tourism WA. ratised model that receives some
came to Perth. has a marketing problem. taking office, it became apparent The McGowan government government funding but is out-
The year was 2012, and 1,500 However, Mr Papalia is working a new strategy was required. rolled Tourism WA into the side the bureaucracy.
seller delegates from more hard to ensure Australian Tour- “We asked Tourism WA to go Department of Jobs, Tourism, “We’re having the opposite of
than 500 Australian tourism ism Exchange delegates arriving and work with industry, including Science and Innovation last year. that here in WA at the moment, and
FEATURE
We want to
dispel the legacy
reputation we
have for being
expensive and
lower quality
- Paul Papalia
the problem with that is that we’re
seeing the politicisation of events.
“We’re seeing the portfolio, or
the budget for tourism, overseen
effectively by five different min-
OPPORTUNITY: Paul Papalia says the Tokyo-Perth air route is the biggest unmet direct flight route to Australia.
isters and we’re not seeing any
leadership within tourism from a
bureaucrat with a specific back- “Over the last seven years we appointees boasting experience “Customers choose destina- “The two-year action plan was
ground in tourism.” have had seven different heads in marketing, Mr Hall said the tions first and hotels second, so developed by Tourism WA in full
The industry has cautiously of marketing at Tourism WA,” Mr state government had recognised you have to sell as a group and collaboration with industry, imple-
welcomed the appointments of Hall said. the immediate priority was in doing that is absolutely a com- menting what industry believes we
Mr Carr and Mr Oldfield, with “In the last 12 months, there promoting WA as a destination. mercial role.” need to do to grow tourism dramat-
Tourism Council of WA chief have been five different CEOs “First and foremost the govern- The action plan developed by ically,” Mr Papalia said.
executive Evan Hall hoping for a and managing directors.” ment has to be in the market to Tourism WA is the mechanism to
period of stability. With both Tourism WA help us sell our product,” he said. promote the state. Continued on next page
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FEATURE TOURISM
We’re
not seeing any
leadership
within
tourism from
a bureaucrat
with a specific
background in
tourism
- Libby Mettam
can get a $69 return flight to
TH
PER Broome or Exmouth,” Mr Papa-
lia said.
“In the past 12 months, Broome
BARRIER: Libby Mettam says the politicisation of events is hindering tourism bodies’ had a 19 per cent increase in
ability to sell WA. Photo: Gabriel Oliveira arrivals.”
2012
Cruise control
Selling WA to the world
average more than 16 per cent,
and that is with no advertising.” A third area of focus of the
The state government has action plan is the cruise sector,
From previous page “Tokyo-Perth is an incredibly established a specialist tourism which Mr Papalia said was in
“My view is it is working, and
attractive route. It is the biggest
unmet direct flight route to Aus-
role in its Mumbai trade office
and Tourism WA has committed
PREVIOUS AUSTRALIAN need of a boost when he became
minister, with a major player
there is a return, and we will get tralia anywhere,” he said. marketing money ahead of, hope- TOURISM EXCHANGE threatening to quit the state.
a greater return over time.” “It also has a high-yield busi- fully, the launch of a direct flight. IN PERTH “I got a letter from Carnival
ness market that helps support For Indian airlines, Perth (Cruise Lines) saying they were
International flights the return for the airlines. Both has a geographical advantage Mr Hall said the stadium had going to withdraw from Fre-
To drive international demand, airlines acknowledge this but over Sydney and Melbourne in been the greatest tourism suc- mantle,” he said.
the plan focuses on increasing their concerns are around pilot that it could be serviced with cess for WA since it opened. “That would have smashed
the number of international shortage and access to airports one plane, rather than the two “We’ve probably brought in the industry, which had been
flights, including those to and and the like. required to service the eastern an extra 30,000 to 40,000 people growing every year for five
from China, Japan and India. “It’s looking favourable and states market. that wouldn’t have otherwise years.”
“In every other jurisdiction in we continue to work with them. come,” he said. Carnival re-committed to the
Australia other than ours, China Tourism WA calculates we may Domestic tourists “Those visitors then go back WA market after the govern-
is the number one or two source get a 40 per cent uplift in the The state government is lead- and you get the word of mouth, ment moved to allocate money
of visitors,” Mr Papalia said. leisure market, and I think that ing tactical campaigns running ‘we had a great time, let’s do it to refurbishments at Gerald-
“We have one direct flight may be conservative.” on the eastern seaboard to once a year’. ton and Fremantle terminals,
from China (by China Southern A direct flight would also open entice interstate tourists, many “ That word of mouth is a committed to dredge Broome
Airlines), five times a week. Mel- opportunities for time-sensi- of whom perceive Perth as an really big deal. People hear it’s Harbour, and to undertake asso-
bourne has 14 flights per day.” tive, high-value and low-volume over-priced mining town with a great time, but it takes a fair ciated work on port facilities,
The government, in conjunc- produce (such as seafood) to be poor-quality accommodation. bit of word of mouth to change which will enable cruise liners
tion with Tourism WA and Perth freighted. “Our average hotel price is the perception that we are an to sail into port regardless of
Airport, is working towards The third key market is India, now more affordable than both expensive mining town.” tide levels.
China Southern increasing to which government representa- Sydney and Melbourne, and we With Qantas, the govern- “It’s (Broome) the most sought
seven flights per week, and for tives visited three weeks ago. are more affordable than the ment has promoted Perth as a after port in the country and we
China Eastern to launch a direct “India is the biggest, fast- national average” Mr Papalia stopover point for Australians will make it a marquee port. We
flight to and from Shanghai. est-growing aviation market in said. heading to the UK on the direct are focused on boosting tourism
Further, it is speaking with the world,” Mr Papalia said. “We are also higher quality. Perth to London flight, and for into Broome and the Kimberley
major Japanese airlines JAL and “Last year, 50 million Indians We want to dispel the legacy international visitors who plan and this is central to that,” Mr
ANA regarding proposals for flew domestically and 10 million reputation we have for being to head east after arriving in Papalia said.
direct flights to Perth Airport. internationally. The domestic expensive and lower quality.” Perth. Mr Papalia said that as a result
Qantas stopped flying from market is growing at 23 per cent Optus Stadium is being used Extending those stopovers of the government’s investment
Perth to Tokyo in 2011. and I am told the international as one centrepiece of campaigns, to several days by offering in the cruise sector, there would
When Qantas introduced market is growing faster than with packages and tickets being regional flights and other pack- be a 100 per cent increase in the
a Tokyo to Brisbane flight, it that. marketed with the AFL. There ages has been a success. number of cruise days, passen-
resulted in 110,000 passengers “The same factors we have are 1,000 seats per game at the “As part of that campaign, if gers and port visits across WA
using the service in its first year. going for us in China and Japan, stadium dedicated for interstate you are flying from London, you in 2019.
Mr Papalia said the Perth to we have going for us in India. visitors during the home-and-
Tokyo market already had more The existing leisure market away season as well as around SEARCH Tourism WA
than 120,000 passengers with no from India has grown each 10,000 general admission tickets There are 368 results from our index of 95,972 articles,
direct flights. year for the past three years on available. 9,456 companies and 33,490 people
TOURISMFEATURE
Perth hotel projects – estimated completion date and size
Name of Hotel Number of Location Cost Status Expected
rooms $m completion
DoubleTree by Hilton 206 Northbridge 30 Under Construction Oct - 18
NV Apartments and Hotel 431 Perth CBD 200 Under Construction 2019
Ibis Styles 252 Perth CBD 22 Under Construction 2019
DoubleTree by Hilton 229 Perth Waterfront 142 Under Construction 2019
Ritz-Carlton 204 Perth Waterfront 350 Under Construction Mid - 2019
Park Regis by Staywell 168 Subiaco 95 Under Construction 2019
Quest on Mends St. 90 South Perth 25 Under Construction 2019
Mantra Hay St. Hotel 250 Perth CBD 48 Under Construction Q4 - 2019
Dorsett 263 Perth CBD 158 Committed 2020
Hampton Inn 146 Cockburn Central 40 Committed 2020
The Leadlight 132 Northbridge 14 Committed 2020
Wyndham Lux 120 Rivervale 40 Committed 2020
Iconic Scarborough 119 Scarborough 450 Committed 2020
EQ West 190 Perth Waterfront 500 Committed N/A
DoubleTree by Hilton 150 Fremantle 70 Committed N/A
Capital Square 120 Perth CBD 350 Committed N/A
Sheraton by Starwood 80 Perth Waterfront 110 Committed N/A
BUILD: A further 3,300 rooms are under construction.
Source: BNiQ
Room choice here to stay
Barnett government incentives to boost hotel stay
options is bearing fruit.
Peter Kermode strategy, modelling commis- DoubleTree hotel, apartment “We had a good policy from the The Westin Perth was the first
peter.kermode@businessnews.com.au sioned by Tourism WA said and retail project in Fremantle. then state government in 2011, hotel developed under the Bar-
Perth would need an additional A Park Regis hotel in Subiaco and since then we have had a lot nett government’s incentives, on
PERTH’S hotel capacity has 1,900 hotel rooms by 2020 to keep is expected to open around the of private investment,” he said. the old FESA House and Perth
increased by about 30 per cent occupancy at viable and sustain- middle of next year as part of “That has resulted in more Chest Clinic sites bounded by
since 2012 and Business News has able levels. the SubiXO development at 500 rooms, better quality rooms, and Hay, Murray and Irwin streets.
identified a further 3,150 rooms The sector is on track to sur- Hay Street. better value rooms for visitors.” The state government released
that are either under construc- pass that requirement by at Singapore-based Dradgin is In October 2011, the Barnett the land for hotel development in
tion or committed, as the city’s least 2,900 rooms. developing the office, cinema government announced a series May 2012 and it was purchased by
hotel sector is transformed. The next major hotel opening and hotel complex, and has of incentives to encourage hotel BGC for approximately $8 million.
According to figures from the is expected to be the four-star appointed Doric Group to com- development and investment in The Westin development was
plete the construction after a Western Australia, and particu- followed by two more hotel pro-
dispute with original builder larly within the Perth CBD, to jects facilitated by the release of
We had a good Cooper & Oxley. help counter what was then a government-owned land – the
Singapore-based developer severe shortage of hotel rooms. Far East Capital developments
Fragrance Group has appointed Incentives included the release at Elizabeth Quay (where a
policy from the then state Probuild to carry out the design of Crown land for hotel develop- 204-room Ritz-Carlton is being
and construct contract for NV ment, the granting of longer-term constructed), and the 263-room
government in 2011, and Apartments on Murray Street, Crown leases for short-stay Dorsett Hotel within the Perth
a development that comprises a accommodation developments, City Link precinct.
since then we have had a lot 28-level hotel of 431 rooms and a discounts on Crown land being The Ritz-Carlton is scheduled
33-level tower of about 400 resi- used for hotel developments, and to open at EQ next year, with the
of private investment - Evan Hall dential apartments. flexible plot ratio bonuses. Dorsett aiming to open in 2020.
Also expected to open next
Australian Hotels Association, DoubleTree by Hilton in North- year is the Mantra Hay Street
more than 3,000 rooms in hotels bridge, which will have 206 Hotel, a 27-level, 250-room hotel
COMPANIES MENTIONED:
and service apartments have been rooms over 17 levels. The hotel is being built by Jaxon.
added to Perth’s supply since 2012. currently accepting reservations Tourism Council of WA chief BGC, Dradgin, Far East Capital,
There are eight hotels cur- for guests wanting to stay from executive Evan hall said policy Cooper & Oxley, SKS Group,
rently under construction in the January 31 2019. measures introduced in 2011
Doric Group, Fragrance Group, Jaxon
CBD, Northbridge, South Perth Malaysian company SKS by the Barnett government
and Subiaco totalling approxi- Group is developing the Dou- were the catalyst for major
SEARCH Probuild
mately 1,850 rooms. bleTree by Hilton, in addition to investment and helped trigger
When the Barnett govern- Perth Waterfront DoubleTree at the flow of money into hotel There are 117 results from our index of 95,972 articles,
ment released its 2012 tourism Elizabeth Quay and a mixed-use developments. 9,456 companies and 33,490 people
FEATURE TOURISM
of the government for removing
Perth from the regional spon-
sored migration scheme, which
she says is dissuading prospec-
tive international students
from enrolling in Perth.
“The decision by the McGowan
government to remove incen-
tives for international students
Private
to stay here, the changes to the
state skills list, and the removal
of Perth from the regional spon-
sored migration scheme, have
builds for
had a big impact on diverting
people from Perth to the com-
peting states of South Australia
and Tasmania,” Ms Mettam said.
foreign
“While most international
students often don’t go on for
further employment, the deci-
sion to actually come to a state
students
is based very much on what
opportunities are there.”
A survey undertaken by
Study Perth found 62 per cent
of prospective international
students would choose a uni-
Accommodation groups are versity with a high graduate
betting on international students
employment rate over high sat-
isfaction ratings.
returning to Perth. “The removal of the poten-
tial to migrate to WA, while
it’s not often something that’s
PROMO: Tony Chisholm is working with stakeholders to promote Perth as a student destination. fulfilled by these students, it’s
effectively taking away another
13
incentive to study here,” Ms
% FIRST QUARTER 2018 DECLINE IN
Peter Kermode Mettam told Business News.
& Matt Mckenzie Tourism Minister Paul Papalia
peter.kermode@businessnews.com.au INTERNATIONAL STUDENT COMMENCEMENTS highlighted extensive market-
(WA, COMPARED WITH THE PREVIOUS TWO YEARS) ing in China and India to attract
TWO major student housing international students to Perth,
projects set for completion early to move in ahead of the 2019 aca- promise of creating a safe and GCP was working with Perth’s as well as the ongoing work by
next year are indicative of pri- demic year. exciting community, with close universities, StudyPerth, the government to get direct flights
vate operators’ enthusiasm for Located on Stirling Street on and easy access to Northbridge, Australian Hotels Association operating from India to Perth,
opportunities in Perth, amid the fringe of Northbridge, it will the CBD and, of course, their and other groups to coordinate and to win additional flights
expectations international stu- have more than 700 beds over studies. marketing to key overseas mar- from China.
dent numbers in Perth will grow. 11 floors, and plenty of commu- GCP has more than 7,500 kets, Mr Chisholm said. “We’ve launched a portal
In the first quarter of 2018, nal space to designed to enable rooms under its management Two further accommodation inside the firewall in China,
Western Australia experienced students to balance academic across four brands – Hotels G, projects targeting international which will market to parents
a 13 per cent decline in interna- pursuits with social life and Residence, The Strand and its students have been announced, and students selling WA as a
tional student commencements, wellness. student accommodation brand, but are yet to proceed. destination,” Mr Papalia said.
compared with the previous two Co-working spaces with the Campus. In May last year, the Metropol- “The universities are all
years. In contrast, rival states latest technology will allow col- GCP chief operations officer itan Redevelopment Authority working together under our
South Australia and Tasmania laboration and private meeting Tony Chisholm said Campus announced Cedar Pacific had leadership, for the first time, to
had a 9 per cent and 28 per cent rooms, while Campus Perth will Perth had already received more been selected to develop a 550- sell the state as a destination
increase, respectively. also feature a fitness club and a than 2,000 inquiries from pro- bed facility as part of the City and then they can choose their
The recent state government rooftop barbeque area. spective students, and he was Link precinct. preferred institution.
announcement of a new Gradu- Its rival development on the confident the accommodation Another project has been “That will work but I think
ate Skilled Migration List to help other side of Stirling Street, would be full ahead of first term approved on the corner of Wel- the biggest single thing we
attract international post-gradu- The Boulevard, is a joint ven- next year. lington and Pier streets in the can do is get new flights from
ate students has been welcomed ture between developer Stirling “This time next year we will CBD, by developer Blue Sky Pri- those direct markets in China
by the education sector, which Capital and global student potentially have 1,000 students vate Real Estate and operator and India.
had been affected by the gov- accommodation manager GSA. running around Campus Perth,” Atira Student Living. It will cater “At the moment we are just
ernment removing Perth from It will house 571 beds in he said. for more than 700 students com- marketing WA but it is more of
the regional sponsored migration self-contained studios and “Being an international stu- mencing 2020. a challenge if you don’t have a
scheme. shared apartments over 23 levels, dent in that environment allows Shadow tourism minister flight to get on and go straight
Campus Perth, a DevWest and also feature communal study them to get into a group and Libby Mettam has been critical to Perth.”
Group joint development with areas, a gym, library and a roof- enjoy the city. Everything they
Gaw Capital and its hospitality top event space. need is right on their doorstop, SEARCH DevWest Group
arm GCP Hospitality, is due for Both ventures are marketing they don’t even need to get on a There are 38 results from our index of 95,972 articles,
completion in time for students to prospective students with a train.” 9,456 companies and 33,490 people
TOURISMFEATURE
Walk tours an
experience, not
a destination
Perth walking tours aim to provide
experiences for locals and tourists,
not just sightseeing.
Peter Kermode to international tourists, it was
peter.kermode@businessnews.com.au initially locals that made up the
majority of his customers, and
WHEN Ryan Zaknich started his still contribute up to half his
Perth walking tours business Two numbers today.
Feet & a Heartbeat 11 years ago, The mix has changed over the
one of his featured routes incor- years, however, with broader
porated stops at each of the city’s representation of interstate and
three new small bars. international tourists looking to
Out of loyalty, and a sense of book a local experience.
history, he still includes Anda- For Evan Hall, chief executive
luz, Helvetica and Holmes & Co of Tourism Council of WA, the
(formerly Tiger Tiger) in the Eat ability for Perth and Western Aus-
Drink Walk Perth-Bar tours, but tralia to offer actual experiences,
the choice of additional small rather than simply places to go,
bars to visit runs at more than was essential for their future as
100. desirable destinations.
It is a small reflection of how He said both sides of gov-
the Perth CBD has matured and ernment had invested in major
changed from the time Lonely tourism infrastructure – Perth
Planet labelled the city ‘Dullsville’. Arena, Optus Stadium, Elizabeth
As Perth has grown, Mr Zaknich Quay – but had fallen down in
has expanded his range of tours matching marketing budgets of
to cater for people interested in other states and in facilitating
Perth’s and Fremantle’s history, private enterprises to create expe-
food, culture, coffee and drink – riences and events.
even Perth’s crime underbelly. “We haven’t created any new
The business employs 10 staff. experiences of any substance or
Other groups, including City scale for decades, at a time when
of Perth and Oh Hey WA, have leisure tourism has moved away
CONECTION: Ryan Zaknich wants locals and tourists to interact with the city.
entered the market and also offer from site seeing and into experi-
Photo: Gabriel Oliveira
a range of walking tours of Perth’s encing things,” Mr Hall said.
sites. Organisations such as His- “All of our brochures – go to
toric Heart of Perth and Activate Cottesloe, go to Fremantle, go to particularly in and around the
Perth are working on initiatives the Swan River, go to Kings Park – We had this beautiful canvas Swan River.
to highlight the culture of Perth’s none of them are bookable. “We need to allow private
eastern end, offering walks fea- “All of these places are in the investment in new commercial
turing museums, architecture, art public domain and they don’t
of Perth, particularly at night, experiences,” Mr Hall said.
and history. market themselves. We have “It’s about creating demand,
Mr Zaknich said he started the places to go but not much to do.”
but people were not using it and nothing creates demand like
business because he wanted to Using the example of MONA creating experiences that people
activate – with people and move- in Tasmania, which resulted in a and weren’t out enjoying it and want to do.
ment – sites in Perth. 20 per cent increase in tourism “There is no lack of creative
“We had this beautiful canvas for the state despite Tasmania interacting with it - Ryan Zaknich Western Australians who have the
of Perth, particularly at night, having no international flights, national tourism experience as
but people were not using it and and the Harbour Bridge climb in climb and they can book it, and and the state government had well as the money who would like
weren’t out enjoying it and inter- Sydney, Mr Hall said WA lacked are then converted to a tourist,” to play their part in encouraging to create new things to do in Perth.
acting with it,” he said. any offering or event that people Mr Hall said. investment in tourist experiences, “We know from opinion polling
As Perth has changed, so has would instantly recognise as a “What if you did love the pic- rather than allowing obstacles that these things are supported
his mix of clientele over the years. classic WA experience. ture of Cottesloe Beach? What do and objections. He said the Perth strongly by the people of Perth,
Although Mr Zaknich originally “Customers see the picture you book? How do you get there?” public would support new tour- but they don’t get through the
thought he would be marketing of the Sydney Harbour Bridge Mr Hall said local councils ism experiences being created, approval process.”
FEATURE TOURISM
SEARCHENGINE
...your key to WA business
HOTELS & RESORTS
GET THE FULL LIST ONLINE businessnews.com.au/List/hotels_resorts
Aloft Perth is one of four hotels operated by Marriott International in Perth. Photo: Attila Csaszar
No. of
Change Business
from Total Con-
previous Year est. Star Total staff Number vention
Rank year Company name Senior executive and title in WA Rating in WA of Rooms Rooms Hotel or resort operator
Mr Andrew Cairns
1 — Crown Towers Perth Executive General Manager, Crown Perth 2016 6 5,600* 500 Crown Hotels
Hotels
Mr Rob Weeden
2 — Pan Pacific Perth General Manager
1973 5 338 486 18 Pan Pacific Hotels Group
Mr Andrew Cairns
3 — Crown Metropol Perth Executive General Manager, Crown Perth 2003 5 5,600* 395 Crown Hotels
Hotels
Mr Peter Brampton
4 The Westin Perth General Manager
2018 5 200 368 9 Marriott International
Mr Sholto Smith
5 Hyatt Regency Perth General Manager
1988 5 429 367 15 Hyatt Hotels
Mr Bruce Doig
6 Duxton Hotel Perth General Manager
1996 5 182 306 8 Duxton Hotels International
Mr David Constantine
7 Parmelia Hilton Perth General Manager
1968 5 284 10 Hilton Hotels and Resorts
InterContinental Perth City Mr Adam McDonald
8 Centre General Manager
2017 5 240 4 Intercontinental Hotels & Resorts
Ms Alexis Hvalgaard
9 Fraser Suites Perth Hotel Manager
2012 5 90 236 5
Mr Jason Cooley
10 QT Hotel General Manager
2018 5 184 6 QT Hotels & Resorts
Mr Leighton Yates
11 Pullman Bunker Bay Resort General Manager
2004 5 91 150 6 Accor Hotels
Mr Denny Keane
12 Peppers Kings Square Hotel General Manager 2016 5 120 1 Mantra Group
TOURISMFEATURE
SEARCHENGINE
...your key to WA business
HOTELS & RESORTS
GET THE FULL LIST ONLINE businessnews.com.au/List/hotels_resorts
QT Hotel on Murray St is Perth’s newest 5-star hotel. Photo: Gabriel Oliveira
No. of
Change Business
from Total Con-
previous Year est. Star Total staff Number vention
Rank year Company name Senior executive and title in WA Rating in WA of Rooms Rooms Hotel or resort operator
Ms Anneke Brown
13 COMO The Treasury General Manager
2015 5 48 COMO Hotels and Resorts
Mr Andrew Hopkins
14 Aqua Resort Managing Director and Owner
2010 5 41 1 Aqua Resort Management
Rendezvous Hotel Perth Mr Matthew Richardson
15 Scarborough Area Hotel General Manager
1987 4.5 200 337 24 TFE Hotels
Esplanade Hotel Fremantle Mr Brad Hatfield
16 - by Rydges General Manager
1896 4.5 300 15 Rydges Hotels and Resorts
Mr Andrew Cairns
17 Crown Promenade Perth Executive General Manager, Crown Perth 2005 4.5 5,600* 291 Crown Hotels
Hotels
Ms Kylie Mead
18 Novotel Perth Langley Sales and Marketing Manager
1987 4.5 140 256 5 AccorHotels
Mr Amay Acharya
19 Mercure Hotel Perth Hotel Manager
1994 4.5 137 239 7 Accor Hotels
Cable Beach Club Resort & Ms Carol McCracken
20 Spa National Manager, Business Developent
1988 4.5 225 5 Hawaiian Group
Mr Stephen Morahan
21 Aloft Perth General Manager
2017 4.5 95 224 7 Marriott International
22
RANKED BY STAR RATING, THEN BY TOTAL ROOM IN WA
132 *5,600 is the number of Crown’s total staff in WA
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Tour i s m SPECIAL REPORT
SEARCH Tourism
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9,456 companies and 33,490 people
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Perth tourism campaign launched
26 Feb 2018
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