Student Job Search Guide - Prepared by Careers Counsellors - The Gordon

Page created by Kelly Phillips
 
CONTINUE READING
Student Job Search Guide - Prepared by Careers Counsellors - The Gordon
Student
Job Search Guide
Prepared by Careers Counsellors
Student Job Search Guide - Prepared by Careers Counsellors - The Gordon
Contents
Services we provide                 4

Geelong fast facts                  5

Job search tips                     6

Sample of resume – 1                7

Sample of resume – 2                9

Blank resume                        10

Sample of application
letter                              12

Key selection criteria              13

Sample responses                    14

Useful internet sites               15

thegordon.edu.au

TAFE 3044 07164   05 Mar 2020
Page 2 | Student Job Search Guide
Student Job Search Guide - Prepared by Careers Counsellors - The Gordon
Careers Counsellors
Services we provide
Not sure……. what to do? Where your course is leading to?
Where to start looking for a job? We can help!

Careers (current and                   What you need to do
                                                                                                                                                                   Come
future students)
• Careers counselling and advice
                                       • Bring any relevant
                                         documents eg. resume                                                                                                       and
• Course advice and
  application assistance
                                       • Do some research beforehand eg.
                                         check out our course information on
                                         the website – www.thegordon.edu.au
                                                                                                                                                                  see us!
• TAFE and University pathways
• Pre-apprenticeship and
  apprenticeship course pathways.

Employment                                                                                                                                                                         Railway Station

(current students)
                                         CITY                        GORDON AVE
• Assistance with job applications,
                                        CAMPUS
  resumes , interviews and                                                                                                                                                              E
  information on employment                                                         P                                                                                                            Boardroom
                                                                                                                                                                                                                  Gordon
                                                                                                                                                                                                                            E

                                                                                                                                                                                                                  C
                                                                                                                                                                                                                  Gallery

• Resume service via email                                                                                                                                                                       E
                                                                               E

                                                                                                                                                                                                                                                        FENWICK STREET
  or by appointment
                                        Room H1.21                                                                          E
• Course and career outcomes advice.    Level 1, H Block
                                                               H                         G                                                                                  T
                                        LATR

                                                                                                          Student
                                                                                                                                                                                                Courtyard
                                                    Customer                                        NORTH   Hub
                                                                                                                                                                                                                                                    P
How can I organise                                   Service

                                                                                E
                                                                                                                                                 Level 2

an appointment?
                                                                                                                           G
                                         OBE

                                                                Auditorium
                                                                 (Level 1)

                                                                                                                                                                                        F
                                                                                                 Courtyard
                                                                    Library                                                 EAST
                                                                                                                                                                                                                E
Geelong City Campus H1.21
                                                                   (Level 1)
                                          TERR

                                                                                                                                                                                                               A
                                                                                                                           Cafeteria
                                                                                                                                                                                                                                E
Geelong East Campus A1.17
                                                                K                                   E
                                                                                                     G                                                                                          D
                                           ACE

Call 5246 6218                                                  Tech School
                                                               (Levels 2 & 3)                           SOUTH                                                                Café on Track
                                                                                                                                                                                                            Davidson
                                                                                                                                                                                                           Restaurant       E
                                                                                   E                                             E                                                  E
                                                                     E
                                                                                                                                                                                                              P

Werribee Campuses
Watton St Campus                                               LITTLE MALOP STREET                                                         P                                                    P

Werribee Princes Campus WP.18                                                                                                                                                                   Geelong City Centre
                                                                                                                       OLNEY AVENUE
Call 5225 0489
careerscounselling@gordontafe.edu.au     EAST
You can also book via                   CAMPUS
                                                                                                                Car Park

                                                                                                                E
                                                                                                                                               L           E
                                                                                                                                                                                                      Car Park
The Gordon’s Career Hub
                                                                    E
                                                        Car Park
                                                                                                                     G                 E
                                                          P
                                                                                G
                                                                                                                                                                                                                                    BOUNDARY ROAD

                                                                                                                    EXTENSION
                                                                                                                                                       E               P
                                                                                                                                                   Jamie’s
                                                                                                                                               Ministry of Food                                 Room A 1.17
                                                                                                                                                                      PP

                                                                                                                                                PE         E
                                                                                                                                                                                            P          PP

                                                                                                                                                                                                       E
                                                                                   M
                                                                                                                                                                                      E
                                                                                                                                   E
                                                                                                                                                                            CS
                                                                                                                                                                  E
                                                                                                                                                                                 A                  H
                                                                                                                                                                       Cafeteria
                                                                                                                                                                      Customer
                                                                                                                                                                       Service                  E
                                                                         E                           E
                                                                                                                                                                        E
                                                                                                                                       E                                                            Library

                                                           Car Park
                                                                                                                     E                                                                  E
                                                                                                                                                                                            F
                                                                                                                                                                                                           P

                                                                                                                                                           B
                                                                                              Car Park
                                        ST

                                                                                                                P                                                                                             Car Park
                                           A

                                                                                                    P
                                          LB

                                                                                                e
                                                                                              nc
                                               AN

                                                                                           ide
                                                                                         es
                                                                         E        rd
                                                                                     o nR
                                               SR

                                                                               Go
                                                                E
                                                 OA
                                                    D

Page 3 | Student Job Search Guide
Student Job Search Guide - Prepared by Careers Counsellors - The Gordon
Geelong fast facts

   GEELONG FAST FACTS                                                                                             Selected Major Employers, Barwon Region (2018)
                                                                                                                  Barwon Health
                                                                                                                                                                                                      Employees (FTE)
                                                                                                                                                                                                               4,248
                                                                                                                  Department of Education and Training - Barwon South West Region                              3,228
   Geelong is located 75km south west of Melbourne
                                                                                                                  Deakin University - Waurn Ponds and Waterfront campuses                                      2,122
   and is Victoria’s largest regional city.
                                                                                                                  GenU Community Services                                                                      2,066
                                                  Population                  Growth Rate             Area        City of Greater Geelong                                                                      1,595
    Local Government Area                                                     (% change)              (km2)
                                             2016               2017                                              Cotton On (Head Office, Stores and Warehouse)                                                1,370
    City of Greater Geelong                 239,529            245,751             +2.6%               1,248      Transport Accident Commission (TAC)                                                           921
    Surf Coast Shire                         30,465             31,350             +2.9%               1,553
                                                                                                                  Barwon Prison Precinct                                                                        840
    Borough of Queenscliffe                    2,929              2,960            +1.1%                      9
                                                                                                                  Woolworths Supermarkets (estimated)                                                           800
    Golden Plains Shire                      22,016             22,574             +2.5%               2,703
                                                                                                                  Target (Head Office and Stores)                                                               766
    Colac Otway Shire                        21,362             21,432             +0.3%               3,438
                                                                                                                  Australian Lamb                                                                               758
    Total (G21 Region)                     316,301            324,067              +2.5%               8,951
                                                                                                                  Ford Motor Company of Australia Ltd (Design and Testing)                                      750
    Greater Melbourne                    4,485,210           4,670,461             +4.1%               9,991
                                                                                                                  Viva Energy Refining                                                                          700
    Victoria                              6,173,172          6,321,648             +2.4%            227,496
                                                                                                                  WorkSafe Headquarters                                                                         700
   Source: Australian Bureau of Statistics, Regional Population Growth, Australia (3218.0)
                                                                                                                  National Disability Insurance Agency Headquarters                                             607
    Building Activity, City of Greater Geelong                 2016/17            2017/18       % Change
                                                                                                                  The Gordon (TAFE)                                                                             526
    New dwelling approvals (no.)                                   2,614            2,940            +12.5%       St John of God Hospital                                                                       508
    Domestic building activity                                   $878m            $1,039m            +18.3%
                                                                                                                  Bulla Dairy Foods                                                                             504
    Non-domestic building activity                               $608m             $698m             +14.8%
                                                                                                                  Coles Supermarkets (estimated)                                                                500
    Total Value of Building Activity                          $1,486m            $1,737m            +16.9%
                                                                                                                  Golden Farms (Turosi Pty Ltd)                                                                 480
   Source: City of Greater Geelong.
                                                                                                                  Source: City of Greater Geelong. Full-time equivalent (FTE) employee numbers at July 2018.
                                                                                                                  This is a selection of the largest employers in the region.
    Median House Prices                                          2016              2017         % Change
    City of Greater Geelong                                   $425,000          $475,000             +11.7%
                                                                                                                  Infrastructure and Research Assets                      Major Education Facilities
    Surf Coast Shire                                          $670,000          $753,750             +12.5%
                                                                                                                  Avalon Airport                                          Deakin University
    Borough of Queenscliffe                                   $790,000          $820,000              +3.8%                                                               - Waurn Ponds and Waterfront
                                                                                                                  Port of Geelong
    Golden Plains Shire                                       $360,000          $395,000              +9.7%                                                               The Gordon (TAFE)
                                                                                                                  V/Line
    Colac Otway Shire                                         $300,000          $335,500             +11.8%                                                               Geelong Tech School
                                                                                                                  Geelong Road Network
    Metropolitan Melbourne                                    $642,000          $720,000             +12.1%                                                               Geelong Industry Trade Training Centre
                                                                                                                  - Princes Fwy/Hwy - Geelong Ring Road
    Victoria                                                  $525,000          $593,000             +13.0%       - Surf Coast Hwy - Bellarine Hwy                        Marcus Oldham College
   Source: Department of Environment, Land, Water and Planning, ‘A Guide to Property Values 2017’.                - Hamilton Hwy    - Midland Hwy
                                                                                                                                                                          Geelong Grammar School
    City of Greater Geelong                                               2011          2016     % Change         CSIRO Australian Animal Health Laboratory               The Geelong College
    Labour Force (Greater Geelong residents in the labour force) 101,040             110,631           +10%       Geelong Centre for Emerging and                         Kardinia International College
                                                                                                                  Infectious Diseases
    Workforce (Greater Geelong jobs)                                      86,842 100,666               +16%                                                               Christian College
                                                                                                                  Centre for Molecular and Medical Research

                                                                                                                                                                                                                              FL 13188
   Source: REMPLAN Economy (based on ABS data).                                                                                                                           St Josephs College
                                                                                                                  Institute for Frontier Materials
    Number of Commuters                                                    2011         2016        % Change                                                              Sacred Heart College
                                                                                                                  Carbon Nexus

                                                                                                                                                                                                                        © 2018 Economic Development, City of Greater Geelong.
    Greater Geelong to Greater Melbourne                                 10,333       11,792           +14%                                                               Joseph Innovation Trade Training Centre
                                                                                                                  Institute for Intelligent Systems Research
    Greater Melbourne to Greater Geelong                                   4,889        6,513          +33%       and Innovation
                                                                                                                                                                          Health and Allied Services
    Greater Geelong to other G21 Councils*                                 2,716        3,473          +28%       ManuFutures                                             Barwon Health
    Other G21 Councils to Greater Geelong                                 10,315      13,891           +35%       Pivot City Innovation District                          - University Hospital Geelong
   Source: REMPLAN Economy (based on ABS data).                                                                                                                           - Grace McKellar Centre
   *Surf Coast Shire, Borough of Queenscliffe, Golden Plains Shire and Colac Otway Shire.                         Major Tourism and Sporting Assets & Events              - Andrew Love Cancer Centre
                                                                                                                  - 5.1 million visitors each year                        - Barwon Health North (2019)
                                                                 Jobs                        Value-added^                                                                 Epworth Hospital Geelong
    City of Greater Geelong                                                                                       Waterfront Geelong
    Major Industry Sectors*                          No.         % of    Change                $m        %
                                                               Workforce 2011-16                                                                                          St John of God Hospital & Pathology
                                                                                                                  Bellarine Peninsula
    Health Care and Social Assistance              17,670         18%          +32%          $1,440     11%                                                               Lake Imaging
                                                                                                                  Great Ocean Road
    Retail Trade                                    13,665        14%          +13%            $895      7%                                                               Bellarine Community Health
                                                                                                                  Regional Food and Wine Trails
    Education and Training                          11,000        11%          +24%          $1,085      9%                                                               GenU Community Services
                                                                                                                  Geelong Botanic Gardens
    Construction                                     9,670        10%          +22%          $1,219     10%                                                               Transport Accident Commission (TAC)
                                                                                                                  You Yangs Regional Park
    Manufacturing                                    8,085          8%           -26%        $1,034      8%                                                               National Disability Insurance Agency (NDIA)
                                                                                                                  Geelong Performing Arts Centre
    Accommodation and Food Services                  7,730          8%         +31%            $422      3%                                                               WorkSafe Victoria Headquarters
                                                                                                                  Geelong Art Gallery
    Public Administration and Safety                 5,625          6%         +28%            $629      5%                                                               GMHBA
                                                                                                                  Geelong Library and Heritage Centre
    Professional, Scientific and
                                                     5,335          5%         +29%            $632      5%       National Wool Museum
    Technical Services
   Source: REMPLAN Economy (based on ABS data). ^Contribution to Gross Regional Product.                          Kardinia Park (incl. GMHBA Stadium)                    100 Brougham St Geelong
   *This is not a full list of all industry sectors, just the largest.
                                                                                                                  Geelong Football Club                                  P: 03 5272 4888
                                                                                                                                                                         E: ecodev@geelongcity.vic.gov.au
                                                                                                                  Adventure Park Geelong
                                                                                                                  Australian International Airshow                                 Eco Dev Geelong
                                                                                                                  Cadel Evans Great Ocean Road Race                      www.geelongaustralia.com.au/business

Page 4 | Student Job Search Guide
Student Job Search Guide - Prepared by Careers Counsellors - The Gordon
Job search tips
Find a job                                                      Sell yourself
Your effort = results                                           Your resume is your marketing tool
Approximately 70 percent of jobs are not openly                 Ask yourself these questions –
advertised, so your job search needs to involve a               • What sort of work am I looking for?
variety of strategies, including networking.
                                                                • Where will I send it?
Five ways to find a job in Geelong include:
                                                                • Who will be reading it?
1. U
    sing your personal contacts and                            • Ensure your resume reflects this and tailor
   networks (including volunteering)                              it to the job you are applying for.
2. Reading job advertisements in newspapers
    (Geelong Addy on Sat and Wed)
3. Reviewing online job website (eg: Seek, Indeed)             Mix it up!
4. Recruitment agencies
                                                                If a piece of information is
5. S
    earching company websites eg: Cotton on /
   Barwon Health and setting up email alerts                    important, make sure people see
                                                                it at the start of your resume.
                                                                You will obviously need to cover the basics, eg:
Apply for a job                                                 • Personal details and contact information
                                                                • Education and training
People usually apply for a job                                  • Work experience / employment history
through a written application.                                  • Referees
• Job applications need to be of a high standard                • Don’t be afraid to add extra headings and expand on certain
  to ensure the best possible chance of being                     things that will highlight a specific skill or competency
  selected for interview or testing.
                                                                • Is the most relevant information your current studies and
• Job applications usually include a cover letter                 perhaps work experience? If so, then highlight this.
  and a copy of your resume (also known as a
                                                                • You can choose to list your referees on your resume. If
  Curriculum Vitae or CV). Applications should be
                                                                  you choose not to do this – then add: Referees available
  tailored to specific jobs and demonstrate relevant
                                                                  upon request and provide a list at your interview.
  skills, qualifications and/or experience.
                                                                • Referees can be your employer, work placement supervisor,
• Before applying you need to understand what
                                                                  or TAFE teacher. Ask if it is okay with your referees prior to
  the advertisement is asking for and the attributes
                                                                  including on your resume and always let them know if you
  the company or empoyer wants in its staff.
                                                                  have just had an interview so that they can be prepared.
• Attributes that the company or employer wants
  in its staff.
• Applications can be sent by email or mail - if a preference
  is not stated you should check with the employer or
  recruiter to see how they want to receive your application.

Page 5 | Student Job Search Guide
Sample of resume - 1
                                             BRENDAN STEWART
                                            3 Smith Street, Geelong Vic 3220
                                                 M: 0420 111 111
                                             brendanstewart3@gmail.com

         PROFESSIONAL STATEMENT
         Recently registered enrolled nurse with medication endorsement seeking to make a positive
         contribution in an acute setting. Achieved excellent results and feedback during nursing
         placements. Experience in work health and safety and emergency services and ability to work
         with teams in highly pressured situations.

         TERTIARY TRAINING
         2014-2015                  Diploma of Nursing                                  The Gordon
                                    Achieved excellent results with high distinctions in:
                                           I.V Medication and Administration
                                           Client Assessment
                                           Palliative Care
                                           Nursing care for clients with chronic health problems

         2005                       Certificate IV in Occupational Health & Safety The Gordon

         NURSING CLINICAL PLACEMENTS

         Jun 2015                   Geelong Private Hospital – Medical Ward
                                             Administration of intravenous, oral and subcutaneous
                                              medications
                                             Complex wound dressings, admissions, discharges,
                                              documentation in pathways and progress notes

                                    “Brendan has adapted to work with all buddies in a respectful way.
                                    His confidence has soared as he has learnt the medical ward routine”
                                    – extract from student progress reports.

         Mar 2015                   University Hospital, Geelong – Heath Wing 6
                                             Venepuncture, catheter removal, drain tube removal,
                                              surgical wound dressings, handover
                                             Administration of intravenous, oral and subcutaneous
                                              medications
                                    “I have seen a huge improvement in Brendan’s ability to plan his day
                                    and work independently” – extract from student progress reports.

                                                                               BRENDAN STEWART | P a g e 1

Page 6 | Student Job Search Guide
Sample of resume - 1 (continued)
           NURSING CLINICAL PLACEMENTS continued

           Oct 2014                 Aged Psychiatry Service
                                             Communication with clients with depression, anxiety,
                                              delusions, hallucinations, suicidal tendencies
                                             Mental state examinations (MSE) and risk assessments
                                     “Brendan dedicated himself to further learning and made every effort
                                     to engage in learning opportunities” – extract from student progress
                                     reports.

           July 2014                 Alan David Lodge

                                             Communication with residents who have dementia,
                                              difficulties with vision / hearing and other disabilities
                                             Patient transfers and operating lifting equipment, assisting
                                              with residents with activities of daily living (ADL’s)
                                     “Brendan maintains a professional manner at all times shown
                                     through maintaining resident’s privacy, confidentiality and dignity” –
                                     extract from student progress reports.

           EMPLOYMENT HISTORY
           Jul 2015 - Present        Personal Care Assistant
                                     Geelong Aged Care
                                     Responsibilities:
                                             Assist residents with ADL’s
                                             Report and document changes to resident’s medical
                                              condition, behaviour and well being
                                             Assist in the development and review of care plans
                                             Provide a clean, comfortable and safe environment
                                             Palliative care

                                        Working various shifts and enhancing my time management and
                                        nursing care skills

           2001 – 2014              Team Leader
                                     Ford Motor Company, Geelong
                                           Started as a press operator and progressed to team leader.
                                            Developed team leadership and reporting skills
                                           Actively contributed to work health and safety as member of
                                            the OHS team and undertook further studies

           OTHER INFORMATION

           2008 - current             Crew member, SES
                                           Responding to local emergencies and assisting other
                                            emergency services
                                           This experience confirmed my desire to be a nurse

           REFEREES
                                                                              BRENDAN STEWART | P a g e 2

Page 7 | Student Job Search Guide
Sample of resume - 2
     MICHAEL JOHN SMITH
     3 John Street, Geelong VIC 3220
     M 0430 900000      H 03 52250000
     mjsmithsparky@gmail.com
     Drivers licence and own car

     SUMMARY
     Great practical trade skills developed in the pre apprenticeship course and working as a machine operator.
     Currently enrolled in the electrical pre apprenticeship with The Gordon, attending all classes and getting great
     feedback from teachers.     Seeking an electrical apprenticeship or work that could lead to an apprenticeship.
     Proven work ethic, ability to work independently and safely.

     TRAINING AND EDUCATION
     2015                    Certificate II in Electrotechnology Studies, The Gordon
        Work health and safety, including Construction Induction Card
        Electrical concepts and applications
        Parts and components
        Workplace communication and maths
        Electrical wiring and equipment
        Drawings and diagrams
        Introduction to welding

     2013                    Year 12, Newcomb Secondary College,
        English, Further Maths, Systems Engineering, Outdoor Education and Legal Studies
         Achieved highest results in Systems Engineering

     WORK HISTORY
     2014- present           Machine Operator, South West Softwoods
        Ensuring machine running smoothly and using range of equipment
        Trouble shooting, including identifying and fixing minor faults under the supervision of the maintenance
         manager
        Stacking timber and other tasks to support the team
     Note: started this job on a casual basis after completing VCE and found I was very good at fault finding and
     decided to commit to a career as an electrician

     VOLUNTEER EXPERIENCE
     2012 – current          Tree Planting, Greening     Australia
        Tree planting and weeding and watering
        First volunteered at school; now part of a group that regularly volunteers

     REFEREES                Mark Jones, Maintenance Manager, South West Softwood, 0400 300 300
                             Gordon Teacher

     Note: make sure to get approval to list people as referees and let them know if you are going for an interview
     and they are likely to be contacted!

Page 8 | Student Job Search Guide
Blank resume
    Personal details
    Name:

    Address:

    Date of Birth (optional):

    Driver’s licence:

    Email:

    Phone:

    Personal profile
    What is your intention, what sort of work are you looking for? Avoid general statements
    such as ‘seeking full time work”.

    Employability characteristics
    Eg. reliable, hard-working, trustworthy, good communication skills. Give examples of how
    you demonstrate these qualities.

    Education and training
    List courses completed and don’t forget to include your current studies

    Year

    Name of course

    Name of training institution

    Year

    Name of course

    Name of training institution

    Year

    Name of course

    Name of training institution

Page 9 | Student Job Search Guide
Employment history                   Hobbies & interests (optional)
Position title:

Employer:

Duration

Duties:
                                     Referees
                                     It is completely acceptable to have
Achievements:                        ‘available upon request’ here and then
                                     provide a list of names at the interview

Position title:                      Name of person

Employer:                            Their position

Duration                             Company employed by

Duties:                              Telephone

                                     Name of person
Achievements:
                                     Their position

                                     Company employed by
Position title:
                                     Telephone
Employer:

Duration                             Name of person
Duties:                              Their position

                                     Company employed by
Achievements:                        Telephone

Position title:
                                      NOTE:
Employer:                             Do not limit yourself to these
Duration                              categories – This is YOUR resume

Duties:                               Feel free to add any further
                                      information that will help to market
                                      yourself.
Achievements:
                                      Other categories could include:
                                      Voluntary activities, extra curricular
                                      activities, clinical placements,
                                      professional memberships etc.

Page 10 | Student Job Search Guide
Sample of application letter

          Address
          Phone
          Email

          Date

          Mr. T. Gaylor
          Learning and Development Coordinator
          Melbourne Pathology
          101 Collins St, Melbourne, VIC, 3000

          Re: Pathology Collector Casual Pool positions

          Dear Travis,
          As a newly qualified Certificate III Pathology graduate from the Gordon, Geelong,
          please accept my application to join the casual Pathology Collector pool with
          Melbourne Pathology.

          For the past year, I have been volunteering as an Activities Assistant at ABC
          Aged Care. This role, as well as my student pathology placement, has developed
          my communication skills, especially with vulnerable patients. My placement at
          Melbourne Pathology has reinforced the knowledge and skills gained during my
          course and confirmed my desire to work in the health sector. I am sure my referees
          will confirm that I have a great work ethic.

          My resume outlines the customer service roles I have had in retail and hospitality, as
          well as community involvements. I am accustomed to working various shifts and can
          work at short notice. I have an unrestricted licence, a reliable car and am prepared to
          travel distances between collection centres.

          I am committed to working with Melbourne Pathology and would be proud to work
          for an organization with such high standards of care.

          Thank you very much for your time and consideration.

          Yours sincerely,

          Name

Page 11 | Student Job Search Guide
Key selection criteria
• Download the Position Description
• Scan the Key Selection Criteria (KSC) section
• List the KSC and under each heading you need to provide examples of how you have
  demonstrated this competency. You can use examples from work, study and volunteering.

The STAR Method: Situation Task Action Results
Generally Selection Criteria will ask you to demonstrate examples of your experience.
One way to address the criteria is by using the STAR Method

                          What was the situation?
    Situation             This is a brief outline of the situation faced and your role.

                          What were the main issues involved with the situation?
    Task                  What needed to be done?

    Action                What were the steps you took to complete the task?

    Result                What was the outcome? How did it change things at work?

Source: http://www.myselectioncriteria.com.au/34/the-star-method/

Employers may list two types of selection criteria:
•    Essential criteria – what attributes, qualifications and experience are needed
     to perform the role
•    Desirable criteria – skills, experience and qualifications that are valuable
     but not essential

Page 12 | Student Job Search Guide
Sample responses
   Certificate III in Business Administration and/or demonstrated
   competence through experience.
   I am currently studying the Certificate III in Business Administration and have had 12 years of
   experience in customer service related positions. I can confidently work with minimal supervision
   in a fast paced and complex office environment. I have worked in large and small organisations and
   can provide you with the names of my previous employers that can verify my experience and my
   passion for working in the front line of customer service.

   Demonstrated high level accuracy and experience in using the
   keyboard, word processing, data entry, and internet based
   applications and databases.
   In my role as the Manager of The Pickled Cucumber, I was solely responsible for all aspects
   of the cafe including the management and rostering of staff, handling bookings and dealing
   with customers. This meant that I produced high quality promotional materials for the cafe ie.
   ‘Specials’ flyers, menus. I was responsible for updating the website and also initiated the creation
   of an excel spreadsheet to assist in the staff rostering process.

   Demonstrated commitment to, and understanding of, the principles of
   exceptional customer service, experience in customer service “front
   line” and telephone operations.
   My experience in customer service commenced at Rex Gorell Ford immediately after I completed
   Year 12. This position required me to be an all-rounder and I was exposed to all facets of the business
   including new car sales, the service and spare parts departments. This experience provided me with
   a solid foundation for the upcoming roles that I undertook which all involved dealing with the general
   public.
   Since this time I have worked in large and small business in both hospitality and service industries.
   Regardless of what industry I have worked in, the fundamentals of customer service are always the
   same. Be approachable, great eye contact, show that you are listening, keep customer informed
   about what you are doing and follow up with the customer are all important roles when dealing with
   the general public.

Page 13 | Student Job Search Guide
Useful internet sites
For Geelong careers info                                          Australian Apprenticeships Support
Geelong Careers for latest jobs, trending industries and events   Network Providers in the Geelong Region
www.geelongcareers.org.au
                                                                  Apprenticeship Support Australia
                                                                  Address:		      20 Little Malop Street, Geelong VIC 3220
For Geelong based recruitment agencies                            Phone:		        1300 363 831
www.people@work.com.au                                            Email:		        info@apprenticeshipsupport.com.au
www.programmed.com.au                                             Apprenticeships Matter
www.adecco.com.au                                                 Address:		      Level 2/65 Brougham St, Geelong VIC 3220
www.hays.com.au                                                   Phone:		        1800 005 355
                                                                  Web site:       www.appsmatter.com.au
For Online recruitment websites                                   MAS Experience
www.seek.com.au                                                   Address:		     2/171-181 Moorabool St, Geelong VIC 3220
www.adzuna.com.au                                                 Phone:		       1300 627 628
www.careerone.com.au                                              Web site		     www.masexperience.com.au
www.jobsearch.gov.au
                                                                  MEGT Australian Apprenticeships Centre
www.indeed.com.au
                                                                  Address:		      9 Clare Street, Geelong VIC 3220
                                                                  Phone:		        1300 365 022
For jobs in health                                                Web site:       http://www.megt.com.au
www.epworth.org.au/about-us/careers/pages/homepage.aspx
                                                                  Sarina Russo
www.sjog.org.au/hospital/careers.aspx
                                                                  Address: 	Corner of Gheringhap and McKillop Streets,
www.barwonhealth.org.au/careers
                                                                               Geelong VIC 3220
www.health.vic.gov.au/jobs/
                                                                  Phone: 		    1300 178 776
                                                                  Website:		   http://sarinarusso.com
For jobs in education
www.eduweb.vic.gov.au                                             Workplace rights and rules
                                                                  www.fwa.gov.au
For jobs in policing & corrections                                www.jobwatch.org.au
www.police.vic.gov.au
www.correctionsjobs.vic.gov.au                                    Career planning
www.afp.gov.au/careers-choices
                                                                  www.myfuture.edu.au
                                                                  www.jobguide.education.gov.au
For jobs in the defence forces                                    www.careerone.com.au/jobs/job-search/get-that-job
www.defencejobs.gov.au                                            www.joboutlook.gov.au

Australian apprenticeships                                        Courses and applications
www.australianapprenticeships.gov.au                              www.thegordon.edu.au
                                                                  www.education.vic.gov.au/victorianskillsgateway
                                                                  www.vtac.edu.au

                                                                  Volunteering
                                                                  www.volunteeringgeelong.org.au

Page 14 | Student Job Search Guide
You can also read