The People's Pension The complete workplace pension

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The People's Pension The complete workplace pension
Suitability Report

The People’s Pension
The complete
workplace pension

The People’s Pension is a workplace pension scheme designed to support businesses of all sizes, in all
sectors. Whether employers are looking to set up a workplace pension scheme for auto-enrolment or
move their existing scheme, The People’s Pension is a simple, hassle-free and cost-effective solution.
It’s the UK’s largest private sector master trust workplace pension scheme. So far, tens of thousands
of employers have chosen us, with millions of members.

Why choose us?
Strong governance                              All the support advisers,                   A flexible and supportive
The People’s Pension is run by an
                                               employers and employees                     approach
independent trustee. They’re responsible       need                                        The People’s Pension is a quality
for making sure that the scheme is run                                                     workplace pension scheme that can be
                                               We provide great value, simple and easy
in the best interests of its members,                                                      used:
                                               to understand products and services,
according to scheme rules (and the law).
                                               supported by award-winning customer         • for auto-enrolment
We’re on The Pensions Regulator’s list of      support and service.                        • as the only workplace pension scheme
master trusts that have met independent                                                    • alongside another scheme, for specific
assurance standards for governance and         How we support you:                           workers
administration. The scheme was the first
                                               • Simple online sign-up                     • alongside another scheme, for
master trust to achieve the first level of
                                               • Systems that work with all leading          additional contributions
voluntary assurance, in accordance with
the Institute of Chartered Accountants in        payroll providers                         • to replace an existing scheme or
England and Wales’ assurance framework         • Quick, easy and secure data transfer        multiple schemes.
for master trusts. This shows we’ve got        • Award-winning service and support
the right processes in place. And having
since achieved the second level, we’ve         • A friendly UK-based contact centre
been able to demonstrate that they work        • Clear communications, including
too. What’s more, we’ve been granted             templates, guides, and a simple
master trust authorisation – recognised          toolkit to help employers talk to their
and approved by The Pensions Regulator           employees about their pension
as a master trust that’s run properly and
governed to offer better financial stability
and protection to pension savers.

The People’s Pension has a Defaqto 5 Star
Rating for Workplace Pensions.

For people, not profit
The People's Pension The complete workplace pension
How we support you
Re-enrolment                                  Contributions                                  Our relief at source arrangement (our
                                                                                             default tax relief method) means that
Around every 3 years, the government          The People’s Pension is a quality              members’ contributions are paid to us
wants to put certain employees who have       workplace pension scheme that can be           from their net pay, after tax is deducted
ceased membership back into a pension         used to help an employer meet their            and we will automatically claim basic rate
scheme. It’s a process called                 auto-enrolment duties as either their main     tax relief from the government on their
re-enrolment.                                 or secondary pension scheme.                   behalf. This arrangement can be a big
                                                                                             financial advantage to members who pay
The People’s Pension can help – we’ll:        Whether The People’s Pension is used as        little or no income tax.
• send reminders                              a workplace pension scheme, or purely
• send new joiner letters
                                              as an auto-enrolment scheme,                   Additional contributions
                                              the contribution basis can be adapted
• and help employers to re-declare            to suit employers.                             Members can pay more into their pension
  their compliance.                                                                          with The People’s Pension if they choose
                                              The People’s Pension has no minimum            to. They can do this either by asking their
Transferring in – employers                   or maximum contribution limits (beyond         employer to increase their payments via
                                              the legal minimums for auto-enrolment          payroll, or by setting up a Direct Debit
Our simple process and dedicated              of course).                                    payment from their own bank account.
support team can help employers
transfer their pension schemes with other     Tax relief                                     High-quality customer service
providers into The People’s Pension.
                                              We support two tax relief methods;             Our award-winning UK-based call centre
Transferring in – members                     ‘net pay arrangement’ and ‘relief at           is on hand to help. Our teams are friendly
                                              source’. So you can choose the best way        and knowledgeable, with calls answered
Members can transfer their pension pots       for your employees to get tax relief on        quickly by a real person.
to The People’s Pension at no charge from     their contributions.
us, helping members keep track of their
money and even potentially save a little      Our net pay arrangement allows
in management charges. Of course, they        employers to collect and pay us
can also transfer their pension pots away     members’ pension contributions, before
from us too. We don’t charge for this.        tax is deducted. This means members
                                              receive tax relief at the highest rate of
                                              tax they pay.

Charges
Members                                       • up to £6,000 no rebate is given              The annual management charge covers
                                              • over £6,000 and up to £10,000                the cost of investing members’ pension
Our annual management charge is made            we give back 0.1%*                           savings and running The People’s
up of 3 elements:                                                                            Pension. Find out more at
                                              • over £10,000 and up to £25,000
                                                                                             www.thepeoplespension.co.uk/charge
1.   an ongoing management charge               we give back 0.2%
     applied on a daily basis                 • over £25,000 and up to £50,000               Employers
                                                we give back 0.25%
2.   a potential rebate of the charge – the                                                  There’s a one-off set-up charge for
                                              • over £50,000 we give back 0.3%.
     level of which depends on how much                                                      employers signing up to The People’s
     is in the member’s pot                   This all happens automatically and
                                                                                             Pension:
                                              members will be able to see the rebate in
3.   an annual charge.                        their Online Account and annual statement.     • £500 + VAT if the employer signs up
                                                                                               directly with us
1. The management charge                      If they take their money out, future
                                              rebates will be worked out on the value of     or
Members pay a 0.5% management                 any remaining savings.                         • £300 + VAT if the employer signs
charge each year. To put it another way,                                                       up through a financial adviser,
we charge them just 50 pence a year for       To qualify for a rebate, their money must        accountant, bookkeeper or payroll
every £100 they have in their pension pot.    be invested by the first day of a rebate         professional registered with us.
                                              period. So, when they first join, they won’t
2. What they get back as a rebate             receive a rebate at the end of the first       Either way, employers will get all the
                                              rebate period.                                 ongoing support they need for that one-
To help members save more, typically
                                                                                             off set-up charge. There are no monthly
they’ll get a rebate on their management      3. The annual charge                           or other hidden charges.
charge of between 0.1% and 0.3%,
depending on how much is in their pot.        Members also pay an annual charge of
For the part of their savings:                £2.50 deducted during the scheme year
                                              (which runs from 1 April to 31 March), if
                                              they have investments with us as of
                                              1 April.
 *Minimum rebate payable is 1 pence.
Investment choice                                  • Members can invest their money in
                                                     one of these simple investment profiles
                                                                                                       Investment funds
                                                     or choose from a range of funds.                  Members of The People’s Pension can
Key points                                                                                             decide for themselves where their
                                                   • Each profile gradually and                        pension savings are invested by choosing
• The People’s Pension automatically                 automatically moves members’                      from our investment funds (we call this
  invests members’ money in our                      pension savings into lower-risk                   self-select).
  ‘balanced’ profile (our default profile),          investments as they near retirement.
  unless they tell us otherwise.                                                                       They can specify what percentage they
                                                   • Shariah and Ethical funds are                     want to put into each fund (with the
• Our profiles are:                                  available.                                        exception of the Shariah Fund, which has
   • Balanced: For members who are                                                                     to be ‘all in’).
     prepared to accept some risk,                 • Our investment approach is focused
     but would also like some of their               on addressing the evolving needs                  The funds are:
     investments to be secure. There’s               of members to deliver the strongest
                                                                                                       • Ethical Fund
     the potential for long-term growth              possible outcome for them at
                                                     retirement.                                       • Shariah Fund
     with some security.
                                                                                                       • Global Investments
   • Cautious: For members who are
                                                   Investment profiles                                   (up to 100% shares) Fund
     prepared to accept some degree of
     risk, but look for investments with                                                               • Global Investments
                                                   When a member selects one of the
     lower risk and volatility. There’s the                                                              (up to 85% shares) Fund
                                                   investment profiles, The People’s Pension
     potential for moderate growth in the          uses what is known as a ‘glidepath’ to              • Global Investments
     long term.                                    automatically move their pension savings              (up to 60% shares) Fund
   • Adventurous: For members who                  into lower-risk investments as they get             • Annuity Fund
     are prepared to accept more risk for          closer to retirement. This glidepath                • Pre-Retirement Fund
     the potential of more growth, and             normally begins 15 years before their
                                                                                                       • Cash Fund
     are comfortable with investments              selected retirement age.
     with higher risk and volatility. There’s                                                          If members choose their funds
     the potential to maximise growth in           This reflects a longer de-risking period
                                                                                                       themselves, their money won’t
     the long term.                                than most pension providers in the
                                                                                                       automatically move into lower-risk
                                                   market. Experience tells us that this is
                                                                                                       investments as they approach retirement
                                                   right because many of our members take
                                                                                                       (the glidepath). So it will be up to them to
                                                   their pension earlier than their selected
                                                                                                       regularly review their choice.
                                                   retirement age.
                                                                                                       Members are able to switch funds, or
                                                                                                       choose an investment profile instead, at
                                                                                                       any time. They can do this as many times
                                                                                                       as they like, free of charge, in their Online
                                                                                                       Account.

Choices at retirement
Following the pension freedoms introduced by the government in 2015, members – from age 55 onwards (or earlier due to ill health)
– can access their pension savings from The People’s Pension in several ways. Members can do this in their Online Account. To see
how we explain retirement choices to our members, visit
www.thepeoplespension.co.uk/how-you-can-take-your-pension-money/.

 Taking a pension pot of £10,000 or less in Members with £10,000 or less in their pension pot, may be able to take all their money in one go.
 one go (as a small pot lump sum)           Normally when they do, 25% of the payment is tax free. There is no limit to the number of small pot lump
                                            sums that a member can take – as long as they are from unconnected occupational pension schemes
                                            and they meet HM Revenue & Customs’ (HMRC) rules around small pot lump sums. The People’s Pension
                                            is an occupational pension.
 Taking a pension pot of more than            HMRC calls this an ‘uncrystallised funds pension lump sum’ or ‘UFPLS’. Our members can take this option
 £10,000 in one go (as a single lump sum)     as long as they have more than £10,000 in their pot with us. Normally 25% of the payment is tax free.
 Taking a pension pot a bit at a time and     When taking a number of lump sums in this way, 25% of each lump sum is usually tax free. Our
 taking the tax-free cash gradually (also     members can take this option as long as they have more than £10,000 in their pot with us. And they
 known as ‘UFPLS’)                            must take a minimum of £2,000 each time they request a lump sum.
 Taking a pension pot a bit at a time and     With this option, our members can usually take their 25% tax-free cash at the beginning, and then pay
 taking the tax-free cash upfront (also       tax on the full amount of each lump sum they take after that. Members can take this option as long as
 known as ‘flexi-access drawdown’)            they have more than £10,000 in their pot with us. And they must take a minimum of £2,000 each time
                                              they request a lump sum.
 Buying a guaranteed income for life          We don’t offer an annuity product ourselves, but members can move their money into our Annuity Fund if
 or for a set period (also known as an        they’re planning to buy a guaranteed income with their pension savings. Then, when they’re ready, they
 ‘annuity’)                                   can transfer out to the annuity provider of their choice.
 Transferring out                             Members can apply to transfer their pension savings to a different pension company at any time. We
                                              don’t charge members to transfer their pension savings out of The People’s Pension.
Additional guidance and advice options
For members, choosing what to do with                            them. We always suggest they speak to                      They can find out more about where
their pension savings is a big decision.                         an independent financial adviser first of                  to go for guidance and advice at
They may need some help – either in the                          all, but we know that not everyone can                     www.thepeoplespension.co.uk/
form of guidance or independent financial                        access this valuable resource.                             guidance-and-advice-for-members/.
advice. Even if they’ve done some of their
own research (always a good thing) and                           So, The People’s Pension has teamed
spoken to Pension Wise, they may still                           up with LV= to offer additional guidance
feel unsure of which option is best for                          and advice options for our members
                                                                 approaching retirement.

Administration and service levels
B&CE, provider of The People’s Pension                          We’ve won awards for our customer
has over 37 years’ experience of delivering                     service and support, and for the quality of
high-quality administration to pension                          The People’s Pension. Since 2019 we’ve:
customers. That not-for-profit status means                     • Been awarded a Defaqto 5 Star Rating
that we don’t have any shareholders, so                           for Workplace Pension 2020.
our customers really do come first.
                                                                • Won Multi-employer DC provider –
B&CE has been providing financial benefits                        Pension & Investment Provider Awards
to the construction sector since 1942.                            2019.
Our values (Creating Simplicity, Showing                        • Won Master Trust Offering of the Year –
Compassion and Keeping Promises) drive                            Pensions Age Awards 2019.
everything we do.                                               • Won Best Master Trust at the Corporate
                                                                  Adviser Awards 2019.
Our bespoke system was developed and
built in-house to be flexible and adaptable.
We currently manage assets of more than
£8.3 billion for over 4.9 million members
within The People’s Pension.

For more information on The People’s Pension:

     www.thepeoplespension.co.uk                                      01293 586643                             rrm@thepeoplespension.co.uk
                                                                                                                                                                 BR TPP 0067.0520

                 B & C E Financial Services Limited
                 Manor Royal, Crawley, West Sussex, RH10 9QP. Tel 0300 2000 555 Fax 01293 586801.
                 Registered in England and Wales No. 2207140. To help improve our service we may record your call.
                 B & C E Financial Services Limited is authorised and regulated by the Financial Conduct Authority
                 Ref: 122787. It acts as a distributor of, and an administrator for, pensions (including The People’s
                 Pension Scheme), accident and death insurance and a range of financial welfare products.
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