Thousands of staff get game-changing Covid-19 vaccination - West Suffolk NHS Foundation Trust
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The Green Sheet
Issue 50 8 January 2021
Thousands of staff get game-
changing Covid-19 vaccination
The NHS is under pressure across the country due to the spread of Covid-19 but there is light at the
end of the tunnel, as we ramp up our vaccination programme for healthcare workers.
Since kicking off our staff vaccination programme
on Monday, we have booked in more than 3000
jabs for priority staff from the Trust and local NHS
partner organisations.
From Monday, we are releasing even more
appointments, with online booking open to all Trust
staff, not just those at most clinical risk.
Teams of vaccinators are administering the jabs from
7.30am to 7pm daily, after undergoing training on
how to deliver the new treatment.
Lead consultant for stroke medicine Dr Abul Azim
was one of the first members of staff to receive the
vaccine.
He said: “I am thrilled to have received the vaccine
today and celebrate that our staff are being
continued over
Chief executive Steve Dunn and our partner organisations, than 3000 colleagues will have
writes: Happy New Year to every receiving their first jab at Quince received the first part of
single one of you. I hope that House. the vaccination. I have
over the Christmas holidays, been lucky enough
For those waiting to be to spend time with
you managed to get some rest
vaccinated, please be patient.
and time to recuperate after an the team the last
We have been prioritising our
extremely difficult year. few days and I have
most vulnerable staff but we are
nothing but
Earlier this week we saw the increasing capacity and will offer
admiration
long-awaited beginning of the vaccine to every member of
for their
the staff vaccination against staff in due course. We will get
work
to you!
Covid-19 at our Trust. We have ethic and
been planning this since it was I want to say thank you to kindness
announced that the vaccine was everyone who has played a part this
approved so it’s really positive to in vaccinating staff this week week.
see colleagues across the Trust, and by next Monday more
The Green Sheet 8 January 2021
How to get your
vaccination
Our IT team has built a quick and
convenient online booking system
vaccinated. Staff have that can be used on your mobile
obviously felt some phone or computer.
anxiety about the disease
1. Go to https://apps.wsh.nhs.uk/
and being vaccinated is
covidvaccinationrequest
one of the ways we can
beat this. 2. Give us your personal details and
answer some questions to make sure
“Today is a brilliant day.
you are able to receive the vaccine. Please don’t try to book for someone else,
We are proud to provide
only yourself. It’s really important that all the medical details are correct, and that
high quality, safe care
you personally agree to us processing your information.
and this will ensure we
feel more secure as we 3. Book your vaccination appointments. You will need to receive two doses,
look after our patients.” approximately 10 weeks apart. We don’t want to waste any vaccine, so please
make sure you only book dates you can definitely attend.
Staff are booking both
first and second dose 4. Double check the email confirmation of your bookings, and put them in
appointments at the your diary! We notify your line manager, and send you text message reminders
same time, with the 24 hours and 1 hour before your appointments.
follow-up jab offered
within 12 weeks. 5. Come for your appointments. Don’t come early - you will have to wait
outside. Make sure you bring photo ID that matches the name on the booking.
The new guidance from You must attend both appointments to be fully protected by the vaccine.
the Joint Committee
on Vaccination and
Immunisation and Chief Top questions uncommon for two to three days, a
high temperature is unusual and may
Medical Officers on the I tried to book but there were indicate you have Covid-19 or another
period between doses no appointments. We are regularly infection – but you can’t get Covid
means that we will be adding new times, so check back. from the jab. You can rest and take the
to get the maximum
What if I need to cancel? You normal dose of paracetamol to help
benefit for the most
people in the shortest should use the link in your booking make you feel better. Call NHS 111 if
possible time. confirmation email to cancel. symptoms persist or get worse.
The large increase Are there side effects? Like all Can I be vaccinated if I’ve had
in Covid-19 patients medicines, there can be. Most of Covid-19? Yes, but you should wait
hospitals like ours these are mild and short term, and not until you have fully recovered, and
are seeing and the everyone gets them. Even if you do at least four weeks after onset of
new variant of the have symptoms after the first dose, you symptoms or four weeks from your
virus underlines the still need to have the second dose. confirmed test if you didn’t show
importance of getting symptoms.
the first dose to as Very common side effects include:
many people as possible • having a painful, heavy feeling and The booking system says I don’t
quickly. tenderness in the arm where you had meet the criteria for vaccination,
your injection. This tends to be worst what should I do? Some people
We are currently around 1-2 days after the vaccine need more detailed consultation than
administering the Pfizer • feeling tired we can provide in a mass vaccination
vaccine. At present we • headache
programme. We are looking at how
have no plans to use • general aches, or mild flu like
we can support this. For now, let
the Oxford or Moderna symptoms.
occupational health know and we’ll be
vaccine, which was
approved today. Although feeling feverish is not in touch.
The Green Sheet 8 January 2021
Nominate your staff heroes
Our monthly Putting You First staff
awards celebrate colleagues throughout
the Trust for upholding our values in their
daily working life.
We can’t do this without your help, and
your nominations! You can do this at any
time, and please feel free to nominate more
than one person if you feel they deserve
recognition.
Just tell us your nominee’s name, the
department they work in, and tell us briefly
why they deserve recognition. Remember to
include your contact details too.
Winners will be selected by the executive
team and will be recognised at our monthly
Core Brief meetings, Trust Board, and here in
Green Sheet.
Email your nominations now to:
communications@wsh.nhs.uk
Please note at present we are not accepting
nominations for work carried out relating
solely to COVID-19, as staff across the Trust
are working under additional pressures and
working ‘above and beyond’ during this
time.
Putting you first
A new role beckons for Lorna
Lorna Parker has been part of the housekeeping department since
2004, and is a hugely popular figure not only in the team, but
across the Trust.
The housekeeping department were pleased to recently announce
Lorna’s promotion to senior housekeeping supervisor.
Claire Scott, head of housekeeping, said: “Lorna has a wealth of
experience and knowledge, and what she doesn’t know isn’t worth
mentioning. A huge well done to Lorna whose expertise are going to be
invaluable to us going forward.”
Lorna join Chris Giles and Claire in the housekeeping management
team.
Thank you to all our brilliant housekeeping staff who continue to go
above and beyond throughout the pandemic.
The Green Sheet 8 January 2021
Trust staff help spread Christmas cheer
to colleagues and community
It may seem like a lifetime ago now, but last Christmas colleagues across the Trust got into the festive spirit
to help make a difficult time memorable for the right reasons.
Team’s generosity
Christmas elves supports vulnerable
spread cheer families
Rachel Osbourne and Colleagues from the integrated community
Sharon Scott brought paediatric service based at the Child
some much needed Development Centre in Bury St Edmunds
cheer to children visiting received the following message for their
audiology and to support of a local food bank: “We want to
colleagues at St Helen’s express our immense thanks at West Road
House on Christmas Eve and Westley Church for the overwhelming
– well done to both! donation to our foodbank this Christmas. Your
amazing donation has not only helped with
our Christmas hamper campaign, but has also
helped us restock our foodbank.
“We were able to provide over 50 Christmas
hampers as well as support over 60 families
with young children.
Turkey treats “Thank you once again for your support, and
as a church we pray for you in the difficult
The catering team was circumstances in your roles as NHS workers at
joined by chief executive this time.”
Steve Dunn in dishing out
Christmas Day dinners to Paediatric occupational therapy technician Luke
staff and patients. Reynolds is pictured below with some of the
donations
The Green Sheet 8 January 2021
Highlighting through NHS careers.
“The day was a great success,” said
opportunities Marie. “We spoke to more than 40
people and had a lot of interest.
in healthcare Myself and Sarah Snowden were
there from the recruitment team.
In December the country absorbed Abigail Vinecombe and Mike Wallis
the sad news that one of the most from pathology came along and
familiar names on our high streets, they helped greatly as we had lots
Debenhams, would be closing its of interest in phlebotomy roles.
stores. We also had enquiries about ward
clerks, catering, housekeeping and
This includes the branch in the Bury nursing assistant roles.”
St Edmunds Arc complex, with all
its staff facing redundancy. In a bid Marie said the event had brought
to support our wider community, good feedback, and the Debenhams
later in the month the Trust’s human colleagues were pleased to have
resources recruitment team went the opportunity to have information
to the store to speak to employees about career paths they may not
about a possible future career in have considered before. The team
health. hopes to be able to recruit to
available posts soon.
Marie Bennett, recruitment
assistant said: “We wanted to Pictured right: Debenhams
promote the Trust as a great place staff browsing the stall, and HR
to work and show the wide range representative Sarah Snowden.
of opportunities open to people
Join our staff Facebook group Have you seen Dr
We’ve launched a new Amber’s raspberry
Facebook group for our stethoscope?
Trust’s staff, helping you
keep in touch with what’s A few
going on around the weekends
back, Dr
organisation.
Amber
The group is a great way to Woodcock
share your views, thoughts was
and ideas, as well as a place working
to hear about events and a shift
news at the Trust. on AAU
when she
With close to 1000 staff misplaced her raspberry
members signed up to the coloured stethoscope.
group already, healthy
discussion and staff It is of great sentimental value to
celebration is happening on Amber, having had it since 2007
an hourly basis. when she was a student.
You can find the group by searching ‘West Suffolk NHS Foundation Have you seen Amber’s
Trust – Staff group’ on Facebook. raspberry coloured stethoscope?
Please note, the group is restricted to current staff at the Trust. On If you can help locate it,
request to join you will be asked several questions to confirm you please email Amber via
work at the Trust. communications@wsh.nhs.uk
The Green Sheet 8 January 2021
New arrangements for Support top
outpatient phlebotomy tips for staff
We have agreed with West Suffolk Newmarket outpatient phlebotomy This year continues to be
CCG that will we reduce our is receiving unprecedented extremely tough, so amongst
outpatient phlebotomy opening numbers of people coming to the all that we still can’t do, let’s
times to enable phlebotomy staff phlebotomy department. The team think about the things that
to offer further support to the will be implementing a booking we can:
inpatient phlebotomy team at West system from Monday 18 January
Suffolk Hospital. which will be on a first come, first • Make sure we’re getting
served basis. good sleep and scheduling in
The phlebotomy department at Bury rest and down time where we
will be open 7.15am – 4pm with Patients need to ring 01638 can.
effect from Monday, 11 January, 558442/558445 to book an • Make sure we’re stopping for
until further notice. appointment. Patients who turn up regular food and drink breaks
without an appointment will not whilst both on and off duty.
All Saturday appointments will be
be bled and will be advised of the • It’s ok to let others support
cancelled with effect from Saturday,
booking process. you and for you to seek help if
30 January 2021 until further
you want/need to.
notice, though existing booked Opening hours at Newmarket • We are here to support
appointments on Saturdays 9, 16 will be: Monday to Thursday, you with your wellbeing, so
and 23 January will be honoured). 8am – 3.45pm, and Fridays 8am – please get in touch with us:
Please encourage all patients to 12.45pm. staffsupport@wsh.nhs.uk/
book an appointment for their 01284 712598.
Please note there are no changes
blood test so we can maximise • A reminder of useful self-
to opening times for Sudbury
social distancing by limiting walk help and wellbeing resources,
Community Health Centre.
in patients. If this is not supported free for NHS staff: www.
we are likely to move to an These changes will be kept under silvercloudhealth.com, ‘Calm’
appointment only system for GP review should the Government App, ‘Unmind’, ‘Sleepio’,
patients. advice change ‘Daylight’ App.
Our Bury St Edmunds hospital is ageing
• Spotted water where it shouldn’t be?
• Shape of a wall or ceiling changed?
! • Noticed a wall or ceiling crack?
• Noticed trickles or lines of dust?
• Heard something in the wall or ceiling?
If you see something,
say something
Report it to the duty site manager via 888 on Medic Bleep
The Green Sheet 8 January 2021
COVID-19 has
affected us all
Health and
wellbeing support
is available
Our NHS people have
accessed resources more
than half a million times
• Confidential emotional support
• Free evidence-based apps
• Webinars, guides, coaching and more
0800 0696 222 ‘frontline’ to 85258 people.nhs.uk
The Green Sheet 8 January 2021
Delayed award presentation New system
for children’s
still tastes sweet outpatient room
bookings
Children’s outpatient room
bookings should now be
booked exclusively via bookwise.
The accuracy of bookwise will
help ensure safe staffing levels
and room availability for all, so
please ensure any ad hoc requests
and cancellations are actioned
accordingly.
For help on using the
system please contact
childrensoutpatientclinicrooms@
Facilities manager Brod Pooley, director of resources Craig Black, catering manager wsh.nhs.uk for an SOP and starter
Vanessa Theobald, catering admin support Jane Tebbitt and head chef Luke Nobbs guide.
There was a happy new year inpatients.
surprise for members of the
Director of resources Craig Black
General office
WSFT catering team when they
were presented with the Hospital
said: “I am delighted to be able to changes
present this award to our splendid
Catering Award they won at the catering team, who have rightly In compliance with the
recent Health Business Awards. been recognised for the excellent national and Trust lockdown
work they do for our staff, patients guidance that staff should
As there could only be a virtual
and visitors. work from home where
ceremony the award was sent to the
possible, the general office is
Trust to be handed over by director “In these most challenging of
of resources Craig Black at Quince
temporarily closed except on
times, their excellent service is a
House. vital part of the care we provide.
Wednesdays, 9am – 4pm.
Congratulations to the whole team If necessary, appointments
Health Business magazine’s editorial
on this richly deserved award.” can be made in advance by
team put the Trust forward for an
emailing general.office@wsh.
award in recognition of its catering The nomination also highlighted
nhs.uk or by phoning 3168/3409
team “going above and beyond that staff, visitors and patients are
on the day.
this year to provide arrangements served the same food and that staff
for overnight staff” as well as the working overnight have access Out of office procedures apply
introduction of an ‘afternoon tea’ to hot meals via microwaves and for patient property on all
service as a special culinary treat for vending machines. other days.
Double congratulations for Kelli
Trainee assistant practitioner Kellii Rodgers has a are really proud of Kellii and how well she has fitted in
double reason to celebrate, after passing her level 4 with the team: she should be commended for her hard
associate mammography apprenticeship, and having work and her sunny disposition.
her article “A personal reflection on the impact of
Covid-19 on mammography training” published in “She’s also fab at crochet and has taught some of the
Imaging and Therapy Practice. radiographers while we have been under the pressures
of Covid-19, which has been great for the team
Superintendent Radiographer Sam Newton said: “We support and morale boosting.”
The Green Sheet 8 January 2021
Specialist support will improve lives IT transfer
for community patients update
Prior to Christmas, the
IT team completed
the migration of all
adult community
health teams, including
management, business
support and therapy
teams, into WSFT IT
support.
They should all now be
contacted via WSH email
Care for patients living with from Portugal she has been at the
addresses.
neurological conditions is being West Suffolk for six years. “As a
boosted by two new specialist physiotherapist I have developed From 11 January to 5
therapists. a specialist interest in neurological February, we will be
conditions, undertaken training and moving the integrated
Physiotherapist Claudia Olhero and gained experience to be able to support community paediatric
occupational therapist Beckie Kent these complex patients,” she said. service staff across.
are supporting the community teams This is a staged process
with patients who have neurological Claudia and Beckie said while virtual so please look out
conditions, offering support, training, consultation was possible, ideally they for updates to email
and supervision, as well as having a small would be going out to see patients face addresses from ICPS
caseload themselves. to face. They will also train relatives and colleagues during this
carers to use specialist equipment. time.
Based at the Disability Resource Centre
in Bury, they will be working with adults Claudia said: “We will be bridging a gap This will be followed
with a broad spectrum of neurological between the inpatient and outpatient by the community
conditions, which could include services at the hospital, and can work informatics team and the
Parkinson’s, multiple sclerosis, stroke, with patients within their own homes.” community pain service
motor neurone disease and Guillan-Barre She is also experienced in providing during February.
syndrome. specialist chest physiotherapy, which
Experienced in specialist rehabilitation,
Beckie explained she would be providing
many neuro patients need, and in
meeting the needs of end of life patients. Pay and
expert advice to therapists in the
community health teams.
Beckie added: “We will hopefully make
a real difference to the life experience
pension
“We are aiming to support existing
community therapists in their ever-
and independence of these people in our
community, with a bespoke pathway of
webinars
increasing workload, and build up therapy that responds to their individual NHS Shared Business
networks with community nurses, the needs.” Services have been
voluntary sector and our neighbouring running free webinars
Lisa Enright, professional lead for
trusts to build upon existing integrated to help employees and
occupational therapy, said: “We are
working.” employers understand
thrilled to have these new clinical key payroll and pension
Beckie’s experience includes a number of specialist therapy band seven posts in topics.
years working with the stroke unit and the community to support the patients
early supported discharge in north-east and therapists. These much awaited There are a several
Essex, and 20 months on the stroke unit neurology posts will provide specialist available sessions
at the West Suffolk. assessment and rehabilitation for those running to March 2021.
with neurology conditions and provide To see all the available
Claudia is a specialist physiotherapist wider support for the therapists across dates, go to the NHS SBS
for neurological conditions. Originally the integrated neighbourhood teams.” website.
The Green Sheet 8 January 2021
www.mywishcharity.co.uk
Twitter: @mywishcharity
Facebook: mywishcharity
We’re here for you
We just wanted to start this year by thanking you all for your hard
work and commitment to looking after us all.
As a charity our aim is to not only enhance the care of the patients but to
support you all too. Whether you are working on the frontline, in a non
Covid area, office based, home working or juggling a new role, we are all
facing new ways of working and new challenges, yearning for a normal day.
While we wish we could wave a magic wand and give you an extra pair
of hands and a few more hours sleep we sadly can’t but please do know
we are here for you. We welcome your ideas on how we can help you get
through these difficult times.
As before Christmas, the calm rooms are still up and running so please do
use them if you need some time out. We were thrilled to hand over eight
Samsung tablets to Diane Last
If you are worried about your isolated patients please let us know. We
and her team (above). Diane is the
have colouring and quiz sheets and colouring pencils you are welcome to
clinical education lead and asked
have. We continue to work with the keeping in touch team providing cards
for the tablets for our new overseas
and hearts to keep patients and their loved ones connected. We recently
nurses. The tablets will help them
provided F3 with radios to try and help ease the long days their patients
with the education sessions they are
faced in the side rooms, and TVs for the side rooms over at Newmarket
currently receiving, and once their
hospital.
training is completed they will be
If you are now working in a different way and need new equipment to help used for future staff.
you and your patients then also let us know. We managed to provide the
The tablets have been provided
cardiac rehabilitation team with monitors, tape measures and other pieces of
using our Help your NHS hospital
equipment to aid their new virtual service. We also provided rag dolls for the
appeal funds.
paediatric physiotherapy teams to help them with their virtual sessions. Let
us know what you need and we will do our best to help you. Diane said: “Supporting our
overseas nurses whilst isolating
We can be contacted in many ways, even if it’s just to have a chat and get it
and also completing induction is so
off your chest, give us a call. Sometimes just talking can help clear your head
important. Being able to provide
ready for another day.
a tablet to allow them to access
Remember you are amazing and are very much appreciated by us all. meetings safely and easily is a great
way to support their transition to a
Best wishes, My WiSH Charity new country.”
PPE badges Welfare packs
Please send your clear, high resolution, colour photos Do you know a member of staff, or are you a staff
to badges@wsh.nhs.uk with your name, job title and member in need who would benefit from one of
the department you wish them to be sent to. our food essentials packs? If so please email us at
fundraising@wsh.nhs.uk to arrange to pick up a
pack.
Enhancing care for you, your family, for life.The Green Sheet 8 January 2021
Education and training
Enhanced engagement with patients
experiencing declining mental health
Increasingly, practitioners across all healthcare Workshop dates for 2021:
settings are interacting with people experiencing
• 1 March
declining mental health. • 14 April
This one-day workshop aims to enable practitioners • 10 May
to enrich their mental health awareness and resilience, • 7 June
and build their confidence and skills to engage more • 2 July
effectively with vulnerable people. • 6 August
• 6 September
Participants will be exposed to a deeper understanding • 15 October
of common mental health problems and relevant • 9 December
psychological approaches to enhance therapeutic • 16 December
communication and interventions in practice. Sessions run from 9.30 to 4pm.
Trust ID card service update
The ID card service is currently operating at a reduced • Reproduction of lost or damaged Trust ID cards
level to assist with infection prevention and the • Lost or damaged cards for those requiring clinical
rollout of the staff vaccination programme at Quince or emergency access will be reproduced. Managers
House. should contact ext. 3055 or email workforce.
information@wsh.nhs.uk with details to arrange a
Only essential ID card processing will take place until replacement and collection.
further notice. High priority processing will be carried
out as soon as possible according to service need.
Low priority processing will be scheduled according to Non-essential ID card processing (low
Trust requirement. priority) includes:
Staff members must not visit the ID badge service Managers should contact ext. 3055 or email
in Quince House in person without contacting workforce.information@wsh.nhs.uk with further
workforce.information@wsh.nhs.uk or ext. 3055, in details regarding:
the first instance.
• Changes to names, job titles or departments
When attending an appointment, please ensure that • Changes to photographs
you adhere to any signage and restrictions in place at
Quince House.
Appointments
Essential ID card processing (high priority)
includes: Any appointments booked will be provisional and
a contact number must be provided at the time of
• Updates to door and emergency access rights. booking. In the event an appointment needs to be
Managers or supervisors of staff requiring access cancelled or moved the workforce information team
updates should email workforce.information@wsh. will contact you using the details provided.
nhs.uk with details of the staff member(s), the 5-digit
ID card number(s) and access required. All other ID card related queries should be sent
• Production of additional ID cards for emergency through to workforce.information@wsh.nhs.uk in the
access. Managers should contact ext. 3055 or email first instance and the team will aim to respond within
workforce.information@wsh.nhs.uk with further three working days.
details regarding additional staff. Thank you for your understanding.The Green Sheet 8 January 2021
The Green Sheet 8 January 2021
Jobs
For internal vacancies the job reference number must be entered into NHS Jobs as these jobs will not appear in
general searches. Visit www.jobs.nhs.uk for a full list of current vacancies.
Reference: 179-533-20-P
Closing date: 19/01/2021
Newmarket Community Hospital
Nursing assistant – band 2
Reference:179-561-20-I
Closing date: 19/01/2021
Medical and surgical Estates and facilities Registered nurse – band 5
Reference: 179-562-20-I
Staff nurse – band 5 SSD Technician – band 2
Closing date: 19/01/2021
Reference 179-529-20 Reference 179-448-20-F
Closing date: 10/01/2021 Closing date: 18/01/2021 Project management office
Bank housekeeper – band 2 Improvement project manager –
Nursing assistant – band 2
Reference 179-279-20-F band 6
Reference: 179-564-20 Closing date: 12/01/2021
Closing date: 19/01/2021 Reference: 179-563-20-P
Engineering maintenance (electrical) Closing date: 19/01/2021
Emergency department – band 4 plus RRP
Reference 179-380-20-F
Bury town community team
Staff nurse – band 5 Closing date: ongoing Community nurse – band 5
Reference: 179-502-20-n
Engineering maintenance Reference: 179-566-20-I
Closing date: 03/01/2021
(mechanical) – band 4 plus RRP Closing date: 20/01/2021
Early intervention team Reference 179-328-20-F
Macmillan unit
Closing date: ongoing
Reablement support worker – band Clinical nurse specialist – head &
2/3 Covid-19 assessment team
neck/lymphoma – band 7
Reference: 179-053-20-I Admin assistant – band 3 (WSH & Reference: 179-567-20-P
Closing date: 31/01/2021 Newmarket) Closing Date: 20/01/2021
Can you help staff our If you are a ward manager with staff that are shielding,
red risk or can no longer work in a patient-facing
role, they may be able to be redeployed to the clinical
clinical helpline? helpline.
During the first wave of Covid-19, relatives of If you’re interested in supporting the helpline, please let
patients were able to phone through to our clinical us know by filling out the form here. Bank shifts are also
available; please ensure you are registered with West
helpline for updates. We are hoping to have this
Suffolk Professionals prior to filling out the above form if
clinical helpline running again as soon as possible to you wish to pick the helpline up as bank shifts. They can
support the Trust and our community. be contacted on 01284 71(2504).
If you are a band 5 or above and work in a clinical role, For more information, please email helpline.staff@wsh.
you can help staff the clinical helpline. nhs.uk or phone 01284 71(3056).
The GreenTheSheet
GreenisSheet
produced weekly by
is produced the WSFT
weekly by thecommunications team team
Trust communications
Editorial submissions deadline:
Editorial Tuesday, 5.00pm.
submissions deadline: Tuesday, 5.00pm.
PleasePlease
send submissions, queries and feedback to GreenSheet@wsh.nhs.uk
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