TITLES LIST 2021 cegos-channels-alliances.com
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cegos-channels-alliances.com
TITLES
LIST
2021
About
SOFT SKILLS
For decades, Cegos Group has developed into one of the world’s
CEGOS top providers of professional and continuing training.
Soft skills essentials
GROUP
Cegos currently employs 1,100 people and generates US$250M+
LEARNING
in revenues per year. It operates in over 50 countries worldwide – Management and Leadership
through its subsidiaries and partner distributors. – Time Management
– Personal Development
– Interpersonal Effectiveness
Cegos e-Learning modules include Classic, Focus, – Communication Skills
Intensive and My Story formats. – Project Management
Each course includes core instruction to build skills – Decision Making
AWARDS and provide practice in a key soft skills subject area:
– Cooperation and Team Work
& ACCOLADES*: TABLE – Inspire and Motivate Teams
OF Management & Leadership, Personal Development, – Customer Relationship and Sales
BY SELECTING CEGOS,
TRAINING INDUSTRY RECOGNIZES:
CONTENTS Project Management, and Sales. – Change and Agility
– – Digital Transformation
• Our industry visibility, innovation,
and impact 01_
Modules are developed in HTML5 to ensure mobile – Remote Work and Management
• Our capability to deliver multiple SOFT SKILL LEARNING compatibility with tablets and smartphones. – On the Job Training
types of contents
02_ –
• Our global reach and growth potential User friendly
TRUE LOCALIZATION All modules feature a modern design and interactive
_ – + 1200 modules
OUR 4 FORMATS elements to ensure that the learner is engaged – On demand, self-paced, engaging
with the e-learning experience, learns the new skill, e-learning courses
03_ – Mobile compatible (HTML5)
CLASSIC COURSES and can practice the skill in real-life situations.
* PMI Certification:
– Extensive use of video animation
Cegos has been reviewed and approved as a and interactive exercises
05_
provider of project management training by
the Project Management Institute (PMI). FOCUS COURSES
– More information on Youtube
Cegos has been approved by PMI to issue 06_
PDUs for certain courses. INTENSIVE COURSES
07_
MYSTORY COURSES
08_
KEY SKILLS
FOR THE FUTURE?
Titles List 2021 I Soft Skills learning 01
TRUE OUR 4 FORMATS
L CALIZATION
Classic modules Focus modules
Give the core instruction Decision making scenarios
– –
15 minutes /// average duration 10 minutes /// average duration
Our classic courses are the basis of a solid Real-life interactive scenarios of common
e-learning program. On their own, each course situations learners are likely to encounter
provides an engaging, interactive learning in the workplace. Focus modules are designed
experience on a key business skill set. to help make learning stick through practice.
Up to 19 languages Intensive modules MyStory modules
–
True localization ensures that cultural
Refresh and consolidate Observe and improve
considerations are respected, and the – –
courses are impactful for local populations. 7 minutes /// average duration 10 minutes /// average duration
Cegos content is always localized using local
language and culture experts. Learners can practice new skills based on various Learners follow a person on a daily basis
SPANISH PORTUGUESE
situations with Intensive modules. These short and in his/her new professional role, get feedback
COURSE DEUTCH
COURSE ENGLISH
ITALIAN
COURSE
COURSE
mobile modules are an ideal way to provide reinfor- on what goes right and what goes wrong
COURSE cement in the moment. and learn to identify good practices and points
of vigilance associated with the situation.
ENGLISH (US + UK) I FRENCH I SPANISH I ITALIAN I GERMAN I CHINESE I ARABIC I JAPANESE I PORTUGUESE I BRAZILIAN PORTUGUESE I LATIN AMERICAN
SPANISH I FRENCH CANADIAN I DUTCH I SLOVAK I VIETNAMESE I BAHASA MALAY I HUNGARIAN I INDONESIAN
Titles List 2021 I True localization I Our 4 Formats 02
CLASSIC COURSES
The Classic courses: They last 15 to 20 minutes and offer a user friendly
interactive experience on much-needed key business basics.
Project management Advanced
management skills
• Project management essentials (A&B)* • Guiding team and individual actions (A&B)
• The project framework (A&B) • Becoming a Coaching Manager(A&B)
• Project planning (A&B) • Effective decision-making (A&B)
• Drawing up a project budget (A&B) • Being persuasive in management situations (A&B)
• Anticipating project risks (A&B) • Preparing and structuring the annual performance review (A&B)
• From needs to project (A&B) • Balancing the dual roles of people manager and technical expert **
• Managing your project with a hybrid approach
GIVE THE CORE INSTRUCTION
• Handling emotions within your team (A&B)
• The keys to getting your project off to a flying start
• The key tools for adopting an agile approach
in project management
Time management
CLASSIC COURSES
Fundamentals
of management • Dealing with time-consuming tasks (A&B)
• Managing your time strategically
• Making your new management position successful (A&B) • Clarifying and managing your priorities (A&B)
• The management styles • Harnessing different perceptions of time to boost effectiveness
• Fostering and maintaining motivation • Increasing your productivity in a fast-paced world
• The situational skills of the manager • Considering how you spend your time
• The relational skills of the manager (A&B) • Focusing on your priorities
• The emotional skills of the manager • The 12 guidelines of effective time management
• Strategic vision and activity management (A&B)**
• Evaluating and strategically aligning objectives (A&B)**
• Dealing with annual reviews’ difficult situations (A&B)** 15’
• 8 tools for leading more collaborative meetings
More information on Youtube
*(A&B): courses in two parts. I **available in UK English only
cegos-channels-alliances.com
Titles List 2021 I Classic Courses 03
CLASSIC COURSES
Sales & Customer relationship Professional efficiency Oral communication Dealing with emotions and conflict
• The challenges of customer relations • Plan and keep to your priorities of the week • Identify your communication styles • Impact of emotions in the workplace (A&B)
• Customer relationship: building trust • Effortlessly produce high value added files • Successfully adapting your message • Controlling your emotions
• Customer relationship: practicing active listening • Writing techniques: how to build solid arguments • Evade trick questions at meetings • Emotional intelligence fundamentals (A&B)
• Customer relationship: creating commitment • Problem-solving: tools and methods (A&B) • Preparing yourself to get on stage • Developing your emotional conscience (A&B)
• Developing loyalty through customer relationships • Improving your memory (A&B) • Creating compelling visuals for a successful presentation • Understanding emotional dysfunction (A&B)
• The art of persuading through listening (A&B) • On-the-job training: building an effective program • The keys to communicating by telephone (A&B) • Understanding and expressing your anger positively
• Convincing customers with a winning offer • On-the-job training: how to support learners • Using emotions to build trust (A&B)
• Prepare for a win-win negotiation in the workplace
• Creating a Win-Win sales approach
• Establishing the right sales commitments Personal development Interpersonal
• Keys to BtoC sales cycle
effectiveness
• Keys to BtoB sales cycle Remote work & management
• Managing clients requests by email and chat • Adapting to other people to communicate more effectively (A&B)
• Understand how you deal with stress • The three pillars of interpersonal excellence
• How to map your customer journey
• Keys to set up a remote team • Handling stress • Developing an interpersonal communication strategy
• Providing sales support by telephone
• How to succeed at remote work • Assertiveness : know your profile (A&B) • Knowing yourself better to communicate better (A&B)
• Assertiveness : toolkit (A&B) • Three routes to good communication
• Three levers for building winning cooperation
• Six keys to succeed as a digital learner
Supporting change
• Leading change: using allies (A&B)**
• Managing change: identifying your profile (A&B)** ANNOUNCED NEW TITLES NEW!
• Managing change: process and tools (A&B)**
• Creating a vision of the future (A&B)** • Techniques to engage your virtual audience • How to create a persuasive pitch
• Triggering the dynamics for change • Delivering engaging & confident online presentations • Using social media for prospecting and selling
• Developing mental toughness and resilience • Promoting diversity, inclusion and belonging inside my team
• Keeping your brain focused, positive and with energy • Intercultural awareness: Understanding unconscious bias
when working alone and how to deal with it
• Wellbeing: getting the balance while working remotely • Succeeding in your new role
• Creative problem solving
• Tools for effective decision-making process
ENGLISH (US + UK) I FRENCH I SPANISH I ITALIAN I GERMAN I CHINESE I ARABIC I JAPANESE I
PORTUGUESE I BRAZILIAN PORTUGUESE I LATIN AMERICAN SPANISH I FRENCH CANADIAN I DUTCH I
SLOVAK I VIETNAMESE I BAHASA MALAY I HUNGARIAN *(A&B): courses in two parts. I **available in UK english only
Titles List 2021 I Classic Courses 04FOCUS COURSES
The Focus courses: They last 10 minutes. They are video based and put
the learner in very operational situations where they have to make decisions.
Project management Management & leadership
• Project management: mobilizing team members • GROW* to empower your team members
• Facilitating a project steering committee meeting • Managers: how to give positive and constructive feedback
• Facilitating a brainstorming session • Manage transformation with Test and Learn approach
• Develop and implement an action plan • Building and sharing a strong vision
• Agile project management: building self-managing teams • How to conduct an effective team meeting
DECISION MAKING SCENARIOS
• Agile project management: forging a lasting
customer relationship
Sales & Customer relationship
Professional efficiency
• Giving bad news in a positive way
• Handling angry customers
• Time management: dealing with urgent Requests • Managing customer incivility
• Facilitate effective meetings • Conduct a commercial negotiation
FOCUS COURSES
• Public speaking: managing the Q&A • Delivering a powerful & winning online sales pitch I NEW!
Remote work & management
10’
• Lead meetings remotely
• Remote management: effective ways to communicate
with team members
• Remote management : handle poor performing employees
More information on Youtube
ENGLISH (US) I FRENCH I SPANISH I ITALIAN I
GERMAN I CHINESE I PORTUGUESE
*GROW:Goal, Reality, Options, Will
cegos-channels-alliances.com
Titles List 2021 I Focus Courses 05INTENSIVE COURSES
The Intensive courses: They last 7 minutes and are used to consolidate
a previously learned skill.
Sales & Customer relationship Interpersonal effectiveness
• Conducting the negotiation process – Level 1 • Asking for feedback
• Conducting the negotiation process – Level 2 • Obtaining the support of your stakeholders
• Conducting the negotiation process – Level 3 • Giving positive and constructive feedback
• Managing objections – Level 1 • Welcome well-formulated or awkward criticism
• Managing objections – Level 2 • On-the-job training: seven pitfalls to avoid
• Managing objections – Level 3 • Digital transformation: overcoming resistance
• Learn how to practice active listening
• Ask the right questions to sell
INTENSIVE COURSES
• Argue according to the customer profile
• Managing urgent client requests Time Management
• Curing work overlaod
Personal development
INTENSIVE TRAINING
• Develop your assertiveness - Level 1
MOBILE REFRESHER
• Develop your assertiveness - Level 2 07’
• Develop your assertiveness - Level 3
More information on Youtube
ENGLISH (US) I FRENCH I SPANISH I ITALIAN I GERMAN I
PORTUGUESE I CHINESE I DUTCH I PORTUGUESE BRAZILIAN I
LATIN AMERICAN SPANISH I INDONESIAN
cegos-channels-alliances.com
Titles List 2021 I Intensive Courses 06MYSTORY COURSES
The MyStory courses: They last 10 minutes. These are full screen interactive videos
that present real life professional situations using a diary approach.
First steps in the new role Mastering key/critical conversations
• MyStory as a manager: I am building relationships • MyStory as a manager: I am assigning a task to a team member
with each team member • MyStory as a manager: I am giving feedback
• MyStory as a manager: I am running my first team meeting • MyStory as a manager: I hold my team member accountable
• MyStory as a manager: I am clarifying my most
important priorities
• MyStory as a manager: I am sharing my vision with the team
Performance management
Adapting to different employee profiles • MyStory as a manager: I am setting objectives
and key results to be achieved
• MyStory as a manager: I am conducting one-on-ones
• MyStory as a manager: I am dealing with an expert team member • MyStory as a manager: I am leading a reflection meeting
• MyStory as a manager: I am keeping my team
member motivated
OBSERVE & IMPROVE
• MyStory as a manager: I am encouraging autonomy
10’
More information on Youtube
ENGLISH (US) I FRENCH
cegos-channels-alliances.com
Titles List 2021 I MyStory Courses 0701
For more information please contact our resellers
Key Skills
Agility and adaptability
for the future?
–
What do European HR Directors
see as the Top 3 behavioural
skills their employees should
start acquiring?*
THANK YOU I MERCI I GRACIAS I DANKE I GRAZIE I
I DANK U
02
OBRIGADO I 谢谢 I
Learning to learn
03
Efficient work organisation
*Data source: Future of Soft Skills > Read/Download the PDF file
cegos-channels-alliances.com
Titles List 2021 I Key Skills for the future? 08You can also read
