TORG: Outlet Retail Specialists - ICSC

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TORG: Outlet Retail Specialists - ICSC
National Outlet
                                                                           Convention
                                                                                 issue

                                                             Simon Opens Norfolk

TORG: Outlet
Retail Specialists
                                   David Hinkle and Lisa Wagner, The Outlet Resource Group

             2017 State Of The Outlet Industry Report
Inside:
That’s Entertainment!             Outlets at Kittery Spruces Up
WestPoint’s Outlet Strategy       Brewery Opens at Outlets of Maui
Remembering Barry Sturm           The New Westbrook
TORG: Outlet Retail Specialists - ICSC
FASHION
      OPPORTUNITY AWAITS.
       C H I C A G O
       N I A G A R A   F A L L S ,   U S A
       P H I L A D E L P H I A
       S A N   F R A N C I S C O

ARA FALLS, USA
E FA S H I O N A B LY
TORG: Outlet Retail Specialists - ICSC
OUTLETS

                        S AV E F A S H I O N A B LY

    INNOVATIVE PROPERTIES | COSMOPOLITAN MARKETS | LUXURY BRANDS
TORG: Outlet Retail Specialists - ICSC
Contents

   SepTember 2017
   Vo l . X X X I V N o . 7

                                                      State of the
           Cover story Pic                          Outlet Industry

  Page 10                                           Page 14                                                    Page 24

 Cover Story                                       DEPARTMENTS                                                 Value Retail News
 TORG Does It All                             10   News Up Front                                        6      www.icsc.org/VRN

 The Outlet Resource Group, headed by              Barry Sturm remembered; Outlets at                          Managing Editor
 David Hinkle and Lisa Wagner, customizes                                                                      Duke Ratliff
                                                   Kittery completes renovation; Westbrook
                                                                                                               646 728 3570, dratliff@icsc.org
 its approach to each site and center.             Outlets unveils new name; outlets includ-
                                                   ed in Margaritaville-inspired develop-                      Art Director
 Featured Coverage                                 ments; Neinver to operate Montabaur.                        Randy Gdovin
                                                                                                               727 781 7557, ext. 4, rgdovin@icsc.org
 By the Numbers                               14   Retail Outlook                                     42       Editorial/Production Assistant
 VRN’s State of the Industry Report shows          Express plans to add outlets; Nike’s                        Natasha Reed
 openings in the sector have slowed, but           revenues climb significantly; H&M unveils                   646 728 3558, nreed@icsc.org
 remain steady.                                    Arket in Europe; Under Armour names                         VRN Advertising
                                                   Frisk COO.
 Mermaid Parade                               24                                                               Michael Belli

 Simon Premium Outlets opened its ameni-           Development Briefs		48                                      714 313 1942, mbelli@icsc.org
                                                                                                               Sheila Charton
 ties-filled center in Norfolk, Va., the city of   A local brewery to open at Outlets of
                                                                                                               646 728 3545, scharton@icsc.org
 mermaids.                                         Maui; Outlets at Lake George adds Beef
                                                   Jerky Outlet; Armour and boots join El                      Amie Leibovitz
 That’s Entertainment                         32   Paso mix; Canada Day yoga; playing at                       773 360 1179, aleibovitz@icsc.org

 Live music, aquariums and even a drive-in         Concord Mills; Furry joins Macerich.                        Sally Stephenson
 movie theater are attracting shoppers to                                                                      847 835 1617, sstephenson@icsc.org
 outlet centers.                                   Ad Index                                           52       VRN Subscriptions/Directories

 WestPoint’s Return                           38   Calendar                                           54       Natasha Reed
                                                                                                               646 728 3558, nreed@icsc.org
 WestPoint Home looks to outlet centers as                                                                     Contributors
 it resurrects its retail strategy.                                                                            James Alvin
                                                                                                               Andrea Lillo

                                                                                                               2017/2018 ICSC Officers
                                                                                                               Kenneth Bernstein, Chairman
                                                                                                               Tom McGee, President and CEO
                                                                                                               Valerie Richardson, Vice Chairman
                                                                                                               Elizabeth I. Holland, Past Chairman

                                                   Copyright © 2017 Value Retail News (ISSN 1523-3693)
                                                   is published 10 times a year by the International Council
                                                   of Shopping Centers, 1221 Avenue of the Americas, New
                                                   York, NY 10020-1099; phone (646) 728-3800; fax (732)
                                                   694-1755. Subscriptions $99 per year ICSC members;
                                                   $144 US non-members; $175 international non-members;
   Page 38                                         single-copy price $14. For subscription information, call
                                                   +1 727 784 2000.

4 VA LU E R E TAI L N E W S SEPT EMBER 2017
TORG: Outlet Retail Specialists - ICSC
RETAIL
                          THERAPY
                             IS
                            OUR
                          BUSINESS
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                               Burlington, WA
                                 El Paso, TX*
                                 Fremont, IN
                              Gettysburg, PA*
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                        Louisville/Lexington, KY*
                                 Oshkosh, WI

                            New Developments
                             East Hartford, CT
                               Cleveland, OH

                            horizongroup.com

*A JOINT VENTURE WITH
                            Leasing: Andrew Pelmoter
             &                    301.312.6104
TORG: Outlet Retail Specialists - ICSC
N
Planned
VRN
            Up Front
     fallCenters
   ews    Convention

  Guess Exec Barry Sturm Passes
   O
            utlet industry executive Barry Sturm died in July from complica-
            tions from Crohn’s disease. He was 49.                                                           Barry Sturm Quotes
               Sturm was the director of real estate for Guess, which he joined                              Barry Sturm’s savvy grasp of retail leasing,
   in 2007 following stints as a leasing director with Chelsea Property Group                                coupled with his willingness to be candid
                                 and New Plan Realty Trust.                                                  and his generosity with his time made him a
                                     As many of his friends and colleagues put                               regular in VRN stories and panel discussions.
                                 it, the world got a little less cool when Sturm                             Here are some of his best remarks:
                                 passed, while the outlet industry lost a strong                             l “People come to shop the outlets. Shop-
                                 advocate.                                                                   ping is the only reason to come to an outlet
                                     Stephen Yalof, CEO of Simon Premium                                     center.”
                                 Outlets, recounts bringing Sturm into the outlet      l  “Outlet centers really need the best dirt in the best location
                                 business 20 years ago at New Plan Realty Trust.       or they will fail. In the past 30 years many outlets have failed
                                      “At the time Barry was in the liquor busi-       because shoppers think, ‘why travel to a cornfield?’ If you’re
                                 ness as a district manager with Hublein and           going to outlets to save money, the last thing you want is to
                                 had no experience at all in real estate,” Yalof       spend $25 round-trip on gas.”
                                 said. “So he shows up for the interview in            l  “Online does extremely well for Guess, but touch matters.
   typical Barry Sturm dapper style and we start with an informal chat. It’s           The experience matters. Shopping is something people can
   obvious right away that he’s loaded with all the gifts you can’t teach; He’s        do together. If you’ve ever gotten tired of watching your kids
   charming, he can talk to anybody.                                                   spend all day texting or staring at the computer, you can appre-
      “But then comes the part of the interview, the dreaded part made                 ciate doing something that gets everybody out of the house.”
   infamous by Arnold Laubich, our CEO at the time. It’s the stapler test. I           l On tenanting a hybrid center, “Most people don’t grocery
   reach into the desk drawer and pull out a stapler. ‘Sell me this stapler,’ I        shop and do other shopping at the same time, but the Whole
   said. Barry looks at me and reaches into his pocket and pulls out a bottle          Foods shopper is the outlet shopper – our exact customer. It’s
   of Jose Cuervo tequila. ‘Would you mind if I sold you this instead?’ he             amazing.”
   asked. I think I hired him on the spot.”
      The two worked together for a couple of years on New Plan Realty Trust’s       He was not just a coworker, but a friend. He and his quirky style will be
   seven outlet centers before Yalof moved on to Gap, and in 2000 Mr. Sturm          greatly missed.”
   joined Chelsea Property Group, which was acquired by Simon in 2004.                  Never afraid of color, Sturm was often seen at outlet conventions in a
      “Barry had a real honest way,” Yalof said. “He was the real deal,              porkpie hat and sneakers, flappy flowered shirts, shiny paisley ties, even a
   genuine — what you saw was who he was. He was always about the other              creamy linen Bermuda-shorts suit.
   person. And he had a bad case of FOMO — fear of missing out. He                      His apparel sense showed his individuality, but he was always the dedicated,
   never liked to miss out on anything.”                                             conscientious professional, said Debora Siegel, senior vice president, Guess.
      Jamie Bourbeau, vice president-outlet leasing for Macerich and presi-          “I hired Barry and worked with him for more than 10 years,” she said. “He
   dent of the industry trade group Developers of Outlets Centers & Retail-          was a great person in every way, and he was a hard worker and a fighter.
   ers, calls Sturm “one of the most genuine, kind people I’ve ever met.             When he got knocked down, he got right back up. Nothing got him down.”
                                                                                        Sturm also was a team player who had a knack for making colleagues
    Kylie Sturm Scholarship Fund                                                     feel like they were among his best friends. He’d zoom through deal-
    Barry Sturm deeply cared about his work and the outlet industry, but             making halls to appointments, only to slam on the brakes long enough
    his true devotion and love clearly rested with his family, especially his wife   to greet people. He always took the time to make others the center of
    Angela and his young daughter—and surfing companion—Kylie. His hope              attention, sometimes stopping quickly in the middle of a lease negotia-
    was that any donations should go to a college fund for his daughter.             tion to throw his arms around an old friend.
       To that end, two funds have been established: GoFundMe.com (Barry                Robin Klein, president of Fashion Retail Group, said she could “always
    Sturm Memorial Fund for Kylie) and a Merrill Edge 529                            count on Barry to fill a seat for us on a Retailer Runway panel—and most
    College Investing Plan. Checks should be made out to Next Gen FBO 252-           times the request came on very short notice. It’s just who he was; Barry
    62060; refer to Kylie Sturm Merrill Edge 529 in any memo accompanying            was always there for us in whatever capacity was needed.”
    the check and mail to Merrill Edge, POB 962, Newark, NJ 07101.
                                                                                     – Linda Humphers

 Westbrook Outlets Unveils New Name, Branding
                                                        Following its ownership change in May                    to leading brands at incredible values,” said
                                                        and now operated and managed by Levin                    Melissa Cook, general manager, Westbrook
                                                        Management, Westbrook Outlets revealed a                 Outlets. “Now known as Westbrook Out-
                                                        new logo and corresponding consumer adver-               lets, we remain dedicated to serving our local
                                                        tising campaign.                                         region, working to provide both local shoppers
                                                           The 290,000-square-foot outlet center,                and visitors significant savings on the brands
                                                        located in coastal Connecticut, was previously           they love and want most. To that end we are
                                                        known as Tanger Outlets Westbrook.                       pleased that H&M, the trendy fast-fashion
                                                           “With a striking color palette comprised              brand for men, women, teens and children, will
                                                        of nautical gray and navy colors, our new                be joining Westbrook Outlets’ tenant lineup in
                                                        Westbrook Outlets logo, along with consumer              the months to come.”
                                                        advertising campaign, proudly nods to our                   Westbrook Outlets’ consumer advertis-
                                                        coastal location carrying the bold message               ing campaign, conceived and designed by
                                                        that our center will continue to offer access                                         (Continued on page 8)

6 VA LU E R E TAI L N E W S SEPT EMBER 2017
TORG: Outlet Retail Specialists - ICSC
TORG: Outlet Retail Specialists - ICSC
N
Planned
VRN
            Up Front
     fallCenters
   ews    Convention

                                                                              Outlets at Kittery Completes
                                                                              Improvement Project
                                                                               Outlets at Kittery (Me.) has finished a center-wide improve-
                                                                               ment project resulting in a spruced up look among the three build-
                                                                               ings that make up the 74,772-square-foot development.
                                                                                  The capital investment made by Outlets at Kittery owner ADCO
                                                                               Group was completed just ahead of the Coastal Maine tourism
                                                                               season. Improvements included a branding signage at front, side
                                                                               and rear entrances/exits; a new and improved back-lit customer
                                                                               service center sign. The roof and building were painted and coastal-
                                                                               themed lamppost welcome banners were designed and installed.
                                                                                  Outlets at Kittery unveiled its new look with a first-ever “Fresh
                                                                               Summer Style” celebration. The event included a local radio sta-
                                                                               tion broadcast, family entertainment, complimentary treats, a gift
                                                                               with purchase, sidewalk sales, tent sales and more.

 (Continued from page 6)
 Strategy+Style Marketing Group, features the
                                                       Viaduc Village                                    Outlets Planned
 headline: “New Look. Same Great Deals” and            Accelerates Leasing                               for Margaritaville-
 was created to communicate its new identity
 and strong brand/value proposition. Consumer
                                                       Ahead of Opening                                  inspired Projects
 brand touch points will include on-site signage       Groupe IDEC Invest said that its outlet           Sutton Properties is developing two mixed-
 and wayfinding.                                       development Viaduc Village in the south of        use properties, including outlet shops, adjacent to
   “Westbrook Outlets’ marketing program-              France has surpassed its 25-percent leasing       two Jimmy Buffett-inspired lifestyle communities
 ming is not only compelling on a visual               hurdle ahead of its opening in spring 2018.       in Hilton Head, S.C., and Daytona Beach, Fla.
 level, but will be placed heavily in the digital         “We are extremely confident in Viaduc Vil-        Sutton Properties is known in the outlet in-
 media space using advanced geo-fencing and            lage because of its location and access,” said    dustry for its Lake Buena Vista Factory Stores,
 retargeting techniques where geographical,            Lionel Mary, CEO, Groupe IDEC Invest.             which celebrated its 20th anniversary last year.
 demographical and consumer online behav-              “Thirty million tourists visit the region of         Latitude Landings, the Daytona Beach location
 ior consumer data is collected to reach our           Languedoc-Roussillon and Midi-Pyrénées            adjacent to a planned Latitude Margaritaville
 core shopper with effective and timely mes-           every year. Its prime location close to the       housing community, is a 38-acre shopping center
 saging,” said Karen Fluharty, Strategy+Style          Millau Viaduct, its surroundings and unique       site with a grocery anchor. Sutton’s 72-acre Hil-
 Marketing Group.                                      offering will make it the new premium shop-       ton Head project will be called Latitude Crossings
                                                       ping destination in its area, and an unmissable   and also includes a grocery store anchor.
 Neinver to Operate                                    opportunity for retailers.”
                                                          Viaduc Village, located on the highway
                                                                                                            “We hope to get some outlet tenants who
                                                                                                         like the idea of mixed use and the sizzle of the
 Fashion Outlet                                        linking Paris to Barcelona will have 45 stores    entertainment element there,” said Sam Sutton,

 Montabaur                                             on over 7,500 square meters when it opens
                                                       its first phase in spring 2018. It will offer
                                                                                                         founder of Sutton Properties. “With the anchor
                                                                                                         of Jimmy Buffett and Margaritaville, we feel
 Neinver has entered into a long-term                  a selection of international brands mixed         comfortable moving forward with both of these
 partnership with Fashion Outlet Grundbe-              with a range of high-end products made in         projects at the same time. There’s a built-in mar-
 sitz to operate its Fashion Outlet Montabaur.         France. The outlet development will include       ket for these properties with the Latitude com-
 Starting in August, Neinver is now responsible        two restaurants showcasing the region’s rich      munities, plus the traffic off of Interstate 95.”
 for the management, leasing and marketing of          gastronomy.                                          Sutton said construction on the Daytona
 Fashion Outlet Montabaur.                                In 2019, the second phase of the project is    site will begin as early as late this year, or early
    Officially opened in 2015, Fashion Outlet          expected to double its size with 45 additional    2018. Construction on the Hilton Head site
 Montabaur features 13,900 square meters of            stores.                                           will start about three months later. v
 gross leasable area and 55 stores. The cen-
 ter is located between the densely populated
 regions of Rhine-Main and Rhine-Ruhr, with
 a catchment area of 17.5 million people with a
 90-minute radius.
    “After two years of excellent performance,
 we are proud that Fashion Outlet Grundbesitz
 has trusted us and our specialized management
 skills to be part of this successful project,” said
 Carlos Gonzalez, managing director, Neinver.
 “We are confident that our 20 years’ experience
 and proven results in the outlet sector, together
 with the center’s excellent location and catch-
 ment area, will help strengthen Fashion Outlet
 Montabaur as a popular shopping destination           Fashion Outlet Montabaur opened in 2015, and is located between Rhine-Main and Rhine-
 in the region.”                                       Ruhr.

8 VA LU E R E TAI L N E W S SEPT EMBER 2017
TORG: Outlet Retail Specialists - ICSC
TORG: Outlet Retail Specialists - ICSC
Cover Story

 THE Outlet
 Resource Group
                                                                               TORG knows where the sector
                                                                               is, where it’s been and where
                                                                               it’s going.
                                                                               B y Duke Rat li f f
                                                                               M an ag i n g E d i to r

                                                                               D
                                                                                        avid Hinkle and Lisa Wagner brought decades of
                                                                                        experience to The Outlet Resource Group (TORG)
                                                                                        when they formed the advisory firm in 2015.
                                                                                  From leasing and marketing to development and advising on
                                                                               acquisitions, both TORG principals can draw from their ex-
                                                                               tensive histories in retail real estate. Nevertheless, possibly the
                                                                               most important character trait shared by Wagner and Hinkle
                                                                               to assist their clients is the pair’s ability to adapt–—and even
                                                                               embrace–—change.
                                                                                  “I like to call us ‘change agents,’” Wagner said. “I think
                                                                               some people in our industry tend to be myopic—it has to
                                                                               be this, it has to be that. When you do that, you’re not only
                                                                               underestimating yourself, you’re underestimating where the
                                                                               customer is in their thinking and behavior.
                                                                                  “If you are actively listening, the customers are telling
                                                                               you loud and clear what they want in a retail environment.”
                                                                                  Hinkle concurs.
                                                                                  “Knowing where we’ve come from is a huge asset for our
                                                                               team,” Hinkle said. “We are open minded and aggressively
                                                                               working to identify where we think the next generation of
                                                                               outlet opportunities will be. It’s our belief that the outlet sec-
                                                                               tor will evolve into different opportunities, more micro than
                                                                               in years past. It’s a fine balance to focus on core competen-
                                                                               cies while making sure that we’re in the front of where we
                                                                               think the retail landscape is moving, and we’re doing that.”

                                                                               INTEGRATED STRATEGY
                                                                                  TORG utilizes an integrated approach to serve and assist
                                                                               its clients whether it’s to maximize performance of exist-

                                                                               TORG
                                                                               David Hinkle, Principal
                                                                               Lisa Wagner, Principal
                                                                               Mitchell Brown, COO, SVP Marketing
                                                                               Ron Simkin, SVP Leasing
                                                                               Marc Gurstel, VP Leasing
                                                                               Cindy Hoke, Director of Center Marketing
 Top: David Hinkle and Lisa Wagner. Above: Mitchell Brown and Lisa Wagner at   Melissa Tilley, Leasing Coordinator
 the newly renamed OKC Outlets.

10 VA LU E R E TAI L NE W S SEPT EMBER 2017
Leasing and marketing teams share information as part of TORG’s integrated approach.
ing centers, develop new center destinations        future outlet retail can be, with other components    Singerman Real Estate to do the buy. The Sing-
or provide guidance on expansion. TORG              mixed in,” Hinkle said. “Different markets and        erman partnership allows TORG to invest in
evaluates where the center is strategically, what   developments will dictate the end result. The idea    projects, assist with recapitalization strategies and
the marketing plans are and then shares that        of one-size-fits-all is going away.”                  provide financial expertise to clients. TORG also
information between its leasing and marketing          Also firmly in the forward-thinking category,      owns Lincoln City Outlets in Oregon.
teams. The staff goes on to develop specific        TORG is implementing the conversion of The              Meanwhile, TORG worked closely with
marketing initiatives to help a specific retailer   Marketplace Mall, in Rochester, N.Y., into Mar-       Oklahoma City officials, while moving quickly
at the center or a group of retailers.              ketplace Outlets. The stores Loft and Express         to rebrand the center. Renamed OKC Outlets
   “Our leasing team has a general understand-      are in the process of converting and remodeling       within weeks of the purchase, the center is
ing of what’s going on in these centers from        to their latest outlet prototypes. Outlet retailers   undergoing a rebranding effort as a grand re-
a marketing point and an operations stand-          already include New York & Company Outlet,            opening is scheduled for November.
point, and that’s not the norm,” Hinkle said.       Aeropostale Factory and Children’s Place Outlet.        “We’re completely reimagining the way the
“We’re not sitting in an office with a headset,        TORG’s purchase of the Outlet Shoppes              center looks and we’re looking to add interest-
making phone calls saying ‘here’s center X, Y,      at Oklahoma City in April is a good reflection        ing things that add texture and a local, regional
Z –— here’s your rent.”                             of the company’s all-encompassing services.           feel,” Wagner said. “We want to add things that
   Key TORG staff members include Mitchell          TORG teamed with its private equity partner                                      (Continued on page 12)
Brown, the chief operating officer and senior
vice president of marketing; Ron Simkin,
senior vice president of leasing; and Marc
Gurstel, vice president of leasing. Cindy Hoke
is director of center marketing and Melissa
Tilley is leasing coordinator.
   The TORG team is constantly monitoring
overall consumer habits, while at the same
time, it’s collecting data on local market demo-
graphics and shopping trends.
   “We believe that you’ll see a smaller outlet
retail footprint,” Hinkle said. “And you’ll see
more dining and entertainment. It will be dic-
tated by which market you’re working in and
the location of the center in the marketplace.”
   A good example of the future of outlet
retail, Hinkle said, is Celebration Pointe, a
mixed-use project that TORG works with in
Gainesville, Fla. The million-square-foot proj-
ect includes outlet shopping, entertainment,
office space and a residential complex.             TORG implemented 3D windows, first seen in Europe, to cover a vacant space at St. Augus-
   “Celebration Pointe is a snapshot of what        tine Outlets.

                                                                                                                  S E P TE MB ER 2 0 1 7 VA LU E R ETAIL N EW S 11
Cover Story

 TORG’s Ron Simkin, David Hinkle and Marc Gurstel at St. Augustine Outlets.
 (Continued from page 11)
                                                        continues to be a presence internationally. The    in France—The Village near Lyon and Viaduc
 are evocative to the market and something              company works with international centers;          Village in the south of France.
 extra special for the visitors.”                       Wagner speaks at international events and the         “No one has the kind of global approach that
   For instance, Oklahoma City is known as the          company has affiliates based in Europe.            we have,” Wagner said. “Freeport has an excellent
 “Horse Show Capital of the World,” and OKC               “We believe that consumer demand is such         management set up in Europe. We feel we can
 Outlets is five miles from State Fair Park, the site   that there is virtually no country where there     learn from them and they can learn from us.”
 of numerous equine events throughout the year.         won’t ultimately be a demand for outlets,”            TORG is also extremely active in working
 With that in mind, TORG is working to attract          Wagner said. “So we think there is a great op-     with institutional and private equity investors.
 equestrian-oriented retailers to OKC Outlets. At       portunity for us to be involved on every front.”   The company is often engaged by municipal and
 the same time, TORG is working with a national           Most recently, TORG teamed with Freeport,        financial groups to assist on a consultant basis.
 restaurant operator to present a new concept as        an outlet pioneer and a major independent             “You have to execute on a day to day basis,”
 part of the food-and-beverage offerings.               outlet specialist in Europe. The two companies     Hinkle said. “But if you don’t think ahead,
   “That would provide a regional flavor,” Hin-         are already partnering on two planned outlets      you’re going to be left behind.” v
 kle said. “From a broader perspective, it brings
 a more recognizable name into the sector.”

 CUSTOMIZED APPROACH
    Customized marketing runs deep with
 TORG. Despite its decades of retail real estate
 experience, TORG doesn’t apply a uniform
 strategy to seemingly similar clients. Instead,
 the company takes a customized approach to
 each site and center
    “We kind of do this the hard way,” Wagner
 said. “It would be much easier to have a blan-
 ket ad campaign that crossed all the centers
 and just change the names and call it a day. But
 we know that it’s not as effective as customized
 programs to each center’s mix, market compo-
 sitions and nuances. And it’s working because
 it also demands that you monitor it constantly
 and make constant changes and tweaks.”
    Another way that TORG differentiates itself
 is through its international experience and con-
 nections. Building on Wagner’s previous expe-
 rience to help launch outlets overseas, TORG           TORG is working on the leasing and marketing of Viaduc Village in the south of France.

12 VA LU E R E TAI L NE W S SEPT EMBER 2017
shopsofgrandriver.com

SEE WHAT IS UP
DOWN SOUTH
  Just minutes from Birmingham, The Outlet Shops of Grand River is proud to
announce the opening of H&M and Bath & Body Works. They join other amazing
 brands like Coach, Polo Ralph Lauren Factory Store, J.Crew Factory and more.

For Leasing Contact:
Ron Simkin | Simkin Group
simkingroup@gmail.com
901-484-7099                                                 See us at the Fall VRN Convention
Industry Report

 Outlet Centers
 Get Creative                                                                         Openings have slowed,
                                                                                      as centers go beyond the
                                                                                      tried and true.
                                                                                      B y Duke R at l i ff
                                                                                      M an ag i n g E dito r

          State of the  W
                                                                                                 hen the going gets tough, the tough
                                                                                                 get going— as they say. For outlet

        Outlet Industry
                                                                                                 centers, as the going has gotten
                                                                                      tough, the industry has gotten creative.
                                                                                         With the constant goal of attracting shop-
                                                                                      pers and filling planned centers, developers
                                                                                      and operators are successfully going beyond
                                                                                      the tried and true. Centers are tapping local
                                                                                      retailers to add a more regional flavor; food-
                                                                                      and-beverage is going gourmet; designer
                                                                                      brands are increasingly crossing the pond.
                                                                                      Outlet centers are often serving as communi-
                                                                                      ty hubs and marketers are increasingly reach-
                                                                                      ing potential customers through personalized
                                                                                      social media.
                                                                                         Indeed, much has happened in the outlet
                                                                                      industry since Value Retail News’ last state of
                                                                                      the industry report in 2015.
                                                                                         Since 2016, eight outlet centers have opened
                                                                                      in North America; six opened in the United
                                                                                      States and two opened in Canada. The eight cen-
                                                                                      ters account for 3,685,000 square feet of gross
                                                                                      leasable area, giving a total of 88,016,238 square
                                                                                      feet of GLA for North America.
                                                                                         Of the six centers to open in the U.S. since
                                                                                      2016, two are Tanger Outlets: Tanger Outlets
                                                                                      Columbus (Ohio), Tanger Outlets Daytona
                                                                                      Beach (Fla.). Tanger Fort Worth (Texas) is
                                                                                      scheduled to open in October. New England
                                                                                      Development’s Des Moines (Iowa), is also
                                                                                      scheduled to open in October.
                                                                                         Simon Premium Outlets opened two
                                                                                      centers in 2016-2017: Clarksburg Premium
                                                                                      Outlets (Md.) and Norfolk Premium Outlets

    2017 North America                        2017 United States      Canada                       Mexico and Puerto Rico
    Total Number: 227                         Total Number: 211       Total Number: 12             Total Number: 4
    Total GLA: 88,016,238                     Total GLA: 83,119,379   Total GLA: 3,225,817         Total GLA: 1,671,042
    Average GLA: 387,737                      Average GLA: 393,930    Average GLA: 268,818         Average GLA: 417,760
                                              Average Age: 16 years   Average Age: 10 years        Average Age: 15

14 VA LU E R E TAI L NE W S SEPT EMBER 2017
2016-2017 Outlet Center Openings
   North America:
   Number of openings: 8
   Total GLA: 3,685,000
   Average GLA: 460,625
   United States:
   Number of openings: 6 (3 additional
   planned to open by end of 2017)
   Total GLA: 2,100,000
   Average GLA: 350,000
   Canada:
   Number of openings: 2
   Total GLA: 1,585,000
   Average GLA: 792,500

(Va.). Horizon Group Properties/CBL &
Associates opened Outlet Shoppes at Laredo          Woodbury Common’s renovation includes new international retailers
(Texas); and Outlet Shoppes at Corpus
Christi Bay was opened by EB Develop-               in suburban New York, by bringing in Euro-         boutique space every weekend.
ment/Carduner Commercial/Lockard Com-               pean brands including Maje, Sandro, Catimini,         Legends Outlets in Kansas City welcomed
panies in 2016-2017.                                Lalique, Clarins and Perrin Paris.                 the boutique Made in KC, a 2,600-square-
                                                                                                       foot pop-up store earlier this year. The shop
International                                       Local                                              sold unique products and gifts ranging from
   International tenants such as Prada, Given-         On the flipside, outlet centers are reaching    apparel and accessories to home goods and
chy and A|X Armani Exchange are increas-            out to locally-based businesses to open in their   artwork—all made by local talent. It joined
ingly bringing a new level of luxury to outlet      centers. Outlet center developers are increas-     other locally owned concepts at the cen-
centers. For consumers, outlet centers are          ingly working with local retailers, manufactur-    ter, including KC Soda Co., Sports Nutz, a
often the entrée to luxury brands. Taken a step     ers and restauranteurs.                            sports apparel and memorabilia store, and
further, outlet centers are becoming an entrée         Whether its through pop-up shops, or more       Chiusano’s, a mom-and-pop style brick oven
to international luxury brands.                     long-term agreements, local brands are becom-      pizzeria.
  For instance, foreign retailers made up           ing more prominent at outlet centers.                 Outlets of Mississippi added Hunter’s
about five percent of Macerich’s tenant                For most outlet centers, local shops are a      Pointe, a local merchant carrying apparel and
mix six years ago (as reported in VRN).             way to differentiate themselves from the local     rustic home decor. The store joined The Girlie
Today, 10-15 percent of the merchants at            traditional mall by offering local flavor. Local   boutique, another locally based store, that sells
Macerich’s Fashion Outlets of Chiciago              businesses are also attractive to tourist shop-    clothing, accessories and shoes.
and Fashion Outlets of Niagara Falls are            pers who want to enjoy a localized experience.        New England Development (NED) has a
from international brands. These include               In the spring, Prestige Outlets in Chester-     reputation for enhancing its outlet offerings with
All Saints, from Great Britain and Brunello         field, Mo., created Emerge, a pop-up boutique      local food establishments. NED said the local
Cucinelli and Etro from Italy.                      featuring locally owned businesses. The con-       flavor appeals to both residents and the visitor
  Simon Premium Outlets helped make a               cept showcased 20 fashion, food and home           market. NED’s Palm Beach Outlets is home to
splash for its multi-million dollar renovation      furnishings retailers. Four of those businesses    the locally-based TooJay’s Original Gourmet Deli.
of its world-famous Woodbury Common,                were highlighted in the 2,000-square-foot                                     (Continued on page 16)

 Outlet Centers: 2016 and 2017 Openings
 Center Name	                                     City               State	Developer	                         GLA	     Opened
 Tanger Outlets Columbus                          Columbus           Ohio  Tanger, Simon                    350,000      2016
 Clarksburg Premium Outlets                       Clarksburg         Md.   Simon Premium Outlets            380,000      2016
 Tanger Outlets Daytona Beach                     Daytona Beach      Fla.  Tanger Factory Outlet Centers    380,000      2016
 The Outlets at Corpus Christi Bay                Robstown           Texas EB Development , Lockard, Carduner	   300,000 2017
  Outlet Shoppes at Laredo                        Laredo             Texas Horizon Group Properties 	   358,000          2017
  Norfolk Premium Outlets                         Norfolk            Va.   Simon Premium Outlets            332,000      2017
  Outlets at Celebration Pointe *                 Gainesville        Fla.  Celebration Pointe Holdings	   200,000        2017
 Outlets at Des Moines                            Altoona            Iowa  New England Development	   300,000 Oct. 2017
 Tanger Outlets Fort Worth                        Fort Worth         Texas Tanger Factory Outlet Centers	   350,000 Oct. 2017
  * Retailers at Outlets at Celebrations Pointe will open intermittently. 			                                                                  Source: VRN

                                                                                                               S E P TE MB ER 2 0 1 7 VA LU E R ETAIL N EW S 15
Industry Report

         State of the
       Outlet Industry
 (Continued from page 15)
    Acropolis Pizza, called “the place where locals
 eat” opened in NED’s Asheville Outlets. Ashe-
 ville Outlets is also the site of TonicMRKT.
    Tanger Outlets Memphis, which opened
 in late 2015, paid homage to the local music
 heritage with a number of plaques honoring
 nearby Mississippi’s Blues Trail. In recogni-
 tion of that effort, Mississippi Governor Phil
 Bryant presented CEO Steven Tanger with a
 painting of B.B. King’s guitar, Lucille.

  Food-and-Beverage                                   Nebraska Crossing Outlets is leading the way in digital marketing.
    Food-and-beverage, a somewhat neglected           Shack, Yo! Sushi, Le Pain Quotidien, Magnolia          patios and exterior access. The center also
 area for outlet centers since their inception, is    Bakery and Pret A Manger.                              includes a large food hall with 16 food retailers.
 getting more attention than ever before. Long an        Of course, not all outlet centers have enough
 important aspect of European outlets, food and       shoppers, especially during the week, to merit         Digital Marketing
 beverage in U.S. outlet centers is no longer being   such an elaborate food court. EB Development              Outlet centers are doing pinpoint marketing
 treated like the proverbial redheaded stepchild.     got creative when addressing the food offerings        as never before. Centers can send shoppers the
    When Simon opened its Market Hall food            at its recently opened Outlets of Corpus Christi       latest deals from retailers and can map out how
 court (and more) as the focal point of its           Bay. The center doesn’t actually have a food court.    to find the store.
 huge renovation of Woodbury Common last              Instead, it has a food truck pavilion with spots for      Taubman introduced an app for 14 of its
 year, the company created an aspirational area       mobile food servers, plus a dining area with tables.   shopping centers in March 2016. The company
 of food. The new 50,000-square-foot space               On the more traditional side, Ivanhoe Cam-          experienced over 100,000 downloads by June.
 features vaulted ceilings and seating for 900        bridge opened its Tsawwassen Mills center                 Nebraska Crossing Outlets (NEX) is leading
 people. Among the 14 new eateries are Shake          with four, full-service restaurants with outdoor                                (Continued on page 18)

  Largest U.S. Outlet Centers
  Center Name	                                              City         State	Developer	                                               GLA	 Opened
  Woodbury Common Premium Outlets                         Central Valley  NY  Simon Premium Outlets                                    910,000  1985
  Orlando International Premium Outlets                   Orlando         FL  Simon Premium Outlets                                    775,000  1981
  Tanger Outlets Deer Park                                Deer Park       NY  Tanger Factory Outlet Centers                            741,981  2008
  San Marcos Premium Outlets                              San Marcos      TX  Simon Premium Outlets                                    737,000  1990
  Chicago Premium Outlets                                 Aurora          IL  Simon Premium Outlets                                    734,000  2004
  VF Outlet Center                                        Reading         PA  VF Outlet                                                734,000  1970
  Tanger Outlets Riverhead                                Riverhead       NY  Tanger Factory Outlet Centers                            729,734  1994
  Fashion Outlets of Niagara Falls USA                    Niagara Falls   NY  Macerich                                                 708,000  1982
  San Francisco Premium Outlets                           Livermore       CA  Simon Premium Outlets                                    702,247  2012
  Las Vegas Premium Outlets - North                       Las Vegas       NV  Simon Premium Outlets                                    689,000  2003
  Birch Run Premium Outlets                               Birch Run       MI  Simon Premium Outlets                                    682,000  1986
  Camarillo Premium Outlets                               Camarillo       CA  Simon Premium Outlets                                    679,000  1995
  Orlando Premium Outlets - Vineland Avenue               Orlando         FL  Simon Premium Outlets                                    660,000  2000
  Desert Hills Premium Outlets                            Cabazon         CA  Simon Premium Outlets                                    650,000  1990
  Wrentham Village Premium Outlets                        Wrentham        MA  Simon Premium Outlets                                    616,000  1997
  Miromar Outlets                                         Estero          FL  Miromar Development                                      605,537  1998
  Rio Grande Valley Premium Outlets                       Mercedes        TX  Simon Premium Outlets                                    600,000  2006
  Gilroy Premium Outlets                                  Gilroy          CA  Simon Premium Outlets                                    575,000  1990
  Rockvale Outlets                                        Lancaster       PA  PA Outlet Management                                     565,000  1986
  Tanger Outlets Rehoboth Beach                           Rehoboth Beach DE   Tanger Factory Outlet Centers                            564,593  1989
                                                                                                                                                    Source: VRN

16 VA LU E R E TAI L NE W S SEPT EMBER 2017
Industry Report

         State of the
       Outlet Industry
 (Continued from page 16)
 the way in digital marketing. The center utilizes
 a mobile app, email and Facebook to target
 consumers. More than 235,000 users have
 downloaded its app.
   NEX has created an email database full of
 consumer profiles, including demographic,
 psychographic and geographic information.
 The center sends out one master-list email ev-
 ery week. The center pushes out brand-specific
 emails less frequently.

 Community
    Another way that outlet centers—new and
 existing—are differentiating themselves from
 their retail competitors is through hosting
 community events.
    Centers are increasingly the site of occa-         Fashion Outlets of Philadelphia is scheduled to open next year.
 sions such as “Car Cruising Nights” or dog
 walking fundraisers to drive traffic. Outlet
 centers are partnering with existing organiza-         Largest Outlet Portfolios
 tions and their events; and, in some cases,            Developer	                                  Number of Centers	                 Portfolio GLA
 creating their own events.
                                                         Simon                                                   85                          48,024,677
    Some rural-based outlet centers, miles from
 the closest downtown center, go so far as to            Tanger Factory Outlet Ceters                            43                          14,585,533
 become a family-friendly hub for community              Ivanhoe Cambridge                                       5                            4,418,049
 events. For instance, Louisiana Boardwalk Out-          Craig Realty Group                                      13                           3,823,570
 lets in Bossier City, La., plays host to numer-         Horizon Group Properties                                9                            3,036,940
 ous traffic-attracting events such as festivals,        Red Development                                         2                            1,840,000
 parades and fireworks shows.                            Pyramid Management Group                                2                            1,686,644
    Miromar Outlets in Estero, Fla., leads the           Taubman Centers                                         2                            1,663,000
 way in the community strategy with a calendar           EB Development                                          5                            1,491,646
 chocked full of free events. In any given week,         Macerich                                                2                            1,222,000
 the center hosts car shows, dances, yoga pro-           The Woodmont Company                                    5                            1,191,591
 grams, fashion shows, music events and more.                                                                                                  Source: VRN

 Scores of fifth graders take ballroom dance           Outlets Daytona, HGTV’s Property Broth-                  Meanwhile, outlet shops are an increasing
 lessons at the center each year, which creates a      ers Drew and Jonathan Scott helped cut the            presence in mixed-use developments such
 lot of attention from local media.                    ribbon. The twins also gave a well-attended           as Assembly Row in Somerville, Mass., and
    Numerous community events at outlet centers        design-on-a-budget seminar.                           Celebration Pointe in Gainesville, Fla. Sut-
 are charity based or seasonal. The Easter Bunny          Simon Premium Outlets got plenty of                ton Properties, which owns Lake Buena Vista
 and Santa are annual visitors at many centers,        “cred” with the tween set last year when it           Factory Stores near Disneyworld, recently
 while charity races and fund-raising drives pro-      sponsored a tour featuring Demi Lovato and            announced two mixed-use developments in
 vide funds for needy, local organizations.            Nick Jonas. Simon centers hosted ‘Meet and            Hilton Head, S.C., and Daytona Beach, Fla.
    Meanwhile, through its PINK campaign,              Greets’ with Lovato and Jonas at its Woodbury            Another trend that the industry is watching
 Tanger has contributed more than $17 million          Common, Desert Hills, Allen, Orlando Inter-           closely is the conversion of traditional malls
 to breast cancer research with 5K races, on-site      national, Las Vegas North, Phoenix, St. Louis,        or shopping centers into outlet centers. With
 events and other breast cancer-related fundrais-      Edinburgh, Chicago and Leesburg Premium               guidance from The Outlet Resource Group
 ing initiatives at its centers all across the U.S.    Outlets properties.                                   (TORG), the former Marketplace Mall/now
                                                                                                             the Marketplace Outlets in Rochester, N.Y., is
  Star Power                                           Future Now                                            transforming into an outlet center.
   Tanger has perfected the use of celebrities to         Numerous trends are sure to impact the next           At the same time, The Village Shops at
 draw even more attention to its grand openings.       Value Retail News State of the Industry. One          Dartmouth Crossing are converting to The
 In 2015, HGTV’s Chip and Joanna Gaines helped         major trend is that outlets continue to be built      Outlets at Dartmouth Crossing. Located in
 cut the ribbon to open Tanger Outlets Memphis.        closer to city centers, changing the dynamics of      one of Canada’s largest retail hubs, The Out-
 The stars stayed in character as the goofy husband    its shopper relationship. All eyes are on Mac-        lets at Dartmouth Crossing will house a col-
 and long-suffering wife. Later in the day, the pair   erich’s Outlets Philadelphia, which is in the heart   lection of approximately 60 leading designer
 held a decorating workshop for shoppers.              of the historic town’s Center City, scheduled to      and brand name outlet stores.
   Last year, when Tanger opened Tanger                open next year.                                                               (Continued on page 20)

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Industry Report

                                                   Outlets Opened in
         State of the
       Outlet Industry                             2016 and 2017 (so far)
     2016
   Tanger Outlets Columbus, Ohio
   Tanger Factory Outlet Centers/Simon Premium Outlets
   350,000 SF GLA
   Opened June 24, 2016
      The 350,000-square-foot Tanger Outlets Columbus was the third
   joint venture for Tanger and Simon Premium Outlets. It features
   covered walkways and open-air fireplaces with clustered seating.
      The center opened with 74 retailers such as Levi’s Outlet, Michael
   Kors, Nike Factory Store, Polo Ralph Lauren Factory Store and Wilsons
   Leather. Tanger recently celebrated its first anniversary with a Fam-
   ily Fun Day. At the same time, the company announced the coming
   additions of T.J. Maxx and an H&M outlet, both of which are their first
   outlets in the state of Ohio.

   Clarksburg Premium Outlets, Clarksburg, Md.
   Simon Premium Outlets
   380,000 SF GLA
   Opened October 27, 2016
      Visibility is not an issue for the two-level Clarksburg Premium Out-
   lets. Challenging topography led Simon Premium Outlets to break
   away from the traditional loop of malls and create a racetrack design
   for its Clarksburg center, 30 miles north of Washington, D.C., and 50
   miles west of Baltimore.
      “We have created this racetrack design … that is a round-shaped
   shopping center with one internal mall that takes you through the entire
   course, so you park your car in one location and you’re able to see every
   single storefront before you get back to your car,” Stephen Yalof, CEO of
   Simon Premium Outlets said. Additionally, Clarksburg features outdoor
   escalators and elevators along with an indoor Market Hall dining pavilion.
      The center opened with more than 90 upscale retailers including
   Banana Republic Factory Store, Coach, kate spade new york, Nike
   Factory Store, Polo Ralph Lauren Factory Store, Saks Fifth Avenue Off
   5th and Steve Madden.

  Tanger Outlets Daytona Beach, Fla.
  Tanger Factory Outlet Centers
  380,000 SF GLA
  Opened November 18, 2016
    Tanger’s first Florida location filled a retail void located along
  the eastern coast of the state between St. Augustine and Or-
  lando, where tourist traffic is high. An open-air outlet center,
  the 39-acre Tanger Outlets Daytona Beach is the first piece
  of a large coming development, the 234-acre Tomoka Town
  Center that is being developed by the North American Devel-
  opment Group and will include a Sam’s Club warehouse store.
    Tanger Outlets Daytona Beach opened to large crowds just in
  time for the 2016 holiday shopping season and has had contin-
  ued success with foot traffic. The 380,000-square-foot center
  opened with more than 75 brand name and designer retailers
  including Francesca’s, Gap Factory, Guess Factory Store, Under
  Armour, Michael Kors, Polo Ralph Lauren Factory Store and
  Zales the Diamond Store Outlet.                  (Continued on page 22)

20 VA LU E R E TAI L NE W S SEPT EMBER 2017
We’ve
      EXPANDED
          our view.

COACH FACTORY • NEW BALANCE • LEVI’S                                                    ADIDAS • LOFT • SKECHERS
                                                           The
    POLO RALPH LAUREN FACTORY STORE

COLEMAN • ASICS • LINDT • VAN HEUSEN
                                                    Outlets
                                                    at Lake George
                                                                                        HARRY & DAVID • PACSUN • BASS

                                                                                        YANKEE CANDLE • PERFUMANIA

              $13 MILLION RENOVATION AND EXPANSION COMPLETE | LIMITED SPACE AVAILABLE

                   The Outlets at Lake George offers tenants dominant visibility in the heart of New York’s
              Adirondack Mountains. Located at the entrance to the area’s popular shopping and tourist districts,
                     the outlet center is conveniently located on State Route 9 with direct access from I-87,
                          the major corridor which connects the Greater Albany region and Montreal.

               LEASING INQUIRIES: Scott Fisher | FFO Real Estate Advisors | 410.779.1284 | fforealty.com
Industry Report
                                                    Outlets Opened in
         State of the
       Outlet Industry
                                                    2016 and 2017 (so far)
                                                     (Continued from page 20)

     2017
   The Outlets at Corpus Christi Bay, Robstown, Texas
   EB Development/Carduner Commercial/Lockard Companies
   300,000 SF GLA
   Opened March 2, 2017
     Boasting a food truck pavilion in place of a traditional food court, The
   Outlets at Corpus Christi Bay uses the agreeable climate that pulls in tourists
   for local outdoor activities to its benefit. Located on the southeastern coast of
   Texas, The Outlets at Corpus Christi Bay has 52 percent of the Texas residents
   within a 3.5 hour drive. It is also located in what EB Development considered
   the last remaining major coastal tourism market without an outlet center.
   The center includes retailers such as Brooks Brothers, Express, Francesca’s,
   Nike Factory Store, Skechers, and Zales in it’s 300,000-square-feet of re-
   tail space. The Outlets at Corpus Christi Bay is a joint venture between EB
   Development, Carduner Commercial and Lockard Companies and was over a
   decade in the making.

   Outlet Shoppes at Laredo, Texas
   Horizon Group Properties/CBL & Associates Properties
   358,000 SF GLA
   Opened March 16, 2017
      Location is key for Outlet Shoppes of Laredo as this center is located
   directly adjacent to the heavily trafficked Gateway to the Americas In-
   ternational Bridge. Outlet Shoppes of Laredo has an exit on I-35 leading
   directly into its parking lot with a second international bridge running
   parallel to the first for pedestrians. Capitalizing on the large number of
   people crossing the Rio Grande each year, Outlet Shoppes of Laredo
   also has a dining pavilion looking out towards the river.
      The Outlet Shoppes at Laredo features first class designer outlets in-
   cluding Abercrombie & Fitch, Brooks Brothers, Banana Republic, Fossil,
   Guess, H&M, Michael Kors, Nike, Tommy Hilfiger, Under Armour, Puma
   and more. The center is a joint venture between Horizon Group Proper-
   ties and CBL & Associates Properties.

  Norfolk Premium Outlets, Va.
  Simon Premium Outlets
  332,000 SF GLA
  Opened June 29, 2017
    Norfolk Premium Outlets opened at the end of June with its first 50
  shops and restaurants. The open-air outlet center will ultimately fea-
  ture 90 designer and name-brand stores in its village –style design that
  aims to provide a social experience for outlet shoppers. Aside from the
  lakeside vista, a wide array of amenities have been built into the center
  including covered walkways, spacious courtyards that provide seating, a
  fountain, fireplace, child’s play area, life size chess board and public art
  work in order to provide relaxation and entertainment beyond shopping.
    The 332,000-square-foot center serves the Norfolk, Virginia Beach,
  Chesapeake and Hampton Roads areas with key tenants such as Under
  Armour, Calvin Klein, Tommy Hilfiger, and The North Face. Opening later
  this year are A|X Armani Exchange, Michael Kors, Coach, Polo Ralph
  Lauren Factory Outlet, Tory Burch, Crocs and True Religion.
                                                        – Natasha Reed

22 VA LU E R E TAI L NE W S SEPT EMBER 2017
DA   ’S •           CANADA’S MOST EXCITING 275,000 SQUARE FOOT OUTLET
                                                      CANA
• AT L
       A   NTIC
                           T L E T                                             CONVERSION PROJECT FEATURING OVER 60 STORES.
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             Credit: Destination Halifax/P. Jackson

                                                                       Credit: Scott Munn
Center Opening

Simon Hits the
Beach With Style
                                                                                              Norfolk Premium Outlets
                                                                                              opens to fanfare and sales.
                                                                                              B y Ja mes A lv in
                                                                                              C o n t ri b u t i n g Wr iter

                                                                                              S
                                                                                                     imon’s newest outlet center, Norfolk
                                                                                                     Premium Outlets in Norfolk, Va.,
                                                                                                     opened its doors in June with a center to
                                                                                              draw consumers—including plenty of tour-
                                                                                              ists—from the Virginia Beach area.
                                                                                                 The amenities-packed center incorporates a
                                                                                              village-style setting with a contemporary design
                                                                                              and—fitting its location—mermaids.
                                                                                                  “We used iconic local architecture in de-
                                                                                              signing the new center,” said Stephen Yalof,
                                                                                              CEO of Simon Premium Outlets. “They call
                                                                                                                        (Continued on page 26)

 (Top) Miss Virginia Cecili Weber; Scott Richardson, Simon; Norfolk Mayor Kenneth Cooper Alexander; and Stephen Yalof, Simon, officially
 open Norfolk Premium Outlets. (Bottom) The 332,000-square-foot center features a sophisticated, contemporary design.

24 VA LU E R E TAI L NE W S SEPT EMBER 2017
DEVELOPING THE RETAIL
OUTLET WORLD WITH CARE.
TORG has the expertise and resources to bring any outlet center to life in America or Europe,
but it’s our deep level of care that truly separates us in the retail management world.

    Rochester, New York

                                                                     FILLING THE    Gainesville, Florida

                                                                     VOID IN FLORIDAʼS
                                                                     OUTLET MARKET
                                                                     NOW LEASING 200,000 SF OF
      BEHOLD THE                                                     OUTLET RETAIL, 1 MILLION SF OF RETAIL,

      TRANSFORMATION.                                                RESTAURANT, OFFICE, AND RESIDENTIAL
                                                                     IN GAINESVILLE, FLORIDA

      INTRODUCING
                                                                     Outlet opportunities are now available at Celebration
                                                                     Pointe — Central Floridaʼs most dynamic, new, mixed-

      OUTLET SHOPPING IN
                                                                     use development located on nearly one mile of frontage
                                                                     along I-75 in Gainesville, Florida.

      ROCHESTER, NY.
                                                                                             POWERHOUSE               HIGHLY VISIBLE
      MARKETPLACE OUTLETS. PROVEN
                                                                     BOOMING
                                                                     POPULATION +            OF MILLENNIAL +          + UNDERSERVED
      LOCATION, NEW NAME, NEW                                        ECONOMY                 STUDENT SPENDING         LOCATION

      ADVANTAGE.                                                      - One of the fastest   - 75,000 students         - Location will
                                                                        growing cities in      at UF and Santa           serve customers
                                                                        the US                 Fe Community              in North Central
      Marketplace Outlets is redefining where outlet centers
                                                                                               College spending          Florida and
      can thrive. The very successful Marketplace Mall in
                                                                      - 1.5 million people     approx.                   beyond
      Rochester, New York, will undertake the first-of-its-kind
      adaptive conversion of a traditional shopping mall into           within a 60-mile       $790 million            - 114,000 cars per
      an even more successful outlet center, and it will be             radius                 in Gainesville            day exposed to
      rebranded as the Marketplace Outlets.                                                    annually                  one mile of visibility
                                                                      - $1.8 billion                                     on I-75/Archer
                                                                        combined payroll     - 48% larger
      Centrally located in the Rochester, New York Market,                                                               Road
                                                                        at nearby UF and       Millennial
      Marketplace Outlets will be renovated, remodeled                                                                 - 1.7 million
                                                                        UF Health Shands       population than
      and reinvented inside and out. New outlet retailers                                                                commuters and
                                                                        Hospital               US average
      are signing on, and existing retailers are staying on by                                                           11 surrounding
      converting to their outlet offerings.                                                  - 5 million university      counties served
                                                                                               visitors annually,
                                                                                               spending
                                                                                               $233 million

                                                                     CelebrationPointe.com
                                                                     info@celebrationpointe.com                       avisonyoung.com

                                                                 Lisa Wagner | lwagner@outletresource.com
                                                                 David Hinkle | dhinkle@outletresource.com
                                                                 outletresource.com
Center Opening
   “The crowd was big
   and the parking lot
   was full.”
                        Stephen Yalof
               Simon Premium Outlets
 (Continued from page 24)
 Norfolk Mermaid City, so we incorporated
 mermaids into the design as well.” There are,
 in fact, 14 mermaids in the center.
    Yalof, who helped cut the ribbon for the
 new center, described the opening as “a tre-
 mendous success. The crowd was big and the
 parking lot was full. All the local media outlets
 covered the event as well.”
    Some shoppers drove a significant distance
 to be there for the opening. “We had some
 people come from as far as the D.C.-northern
 Virginia area,” Yalof said. It takes an estimated
 three and one-half hours to drive from Wash-
 ington to Norfolk.
    Yalof added that shoppers who attended the
 event were pleased with the new center. “A lot of
 people came up to me and told me how much
 they liked it,” he said. “There was lots of energy.”       Norfolk Premium Outlets
    The new outlet center encompasses 50 re-                n   332,000 square feet
 tailers and covers 332,000 square feet. Among              n   Village-style setting
 the stores that have opened in the center are              n   Courts named after local waterways: Chesapeake,
 Aeropostale, Banana Republic Factory, Gap                      James, Potomac, Shenandoah
 Outlet, Levi’s Outlet, Nike Factory, Steve Mad-            n   1.32 mile walking trail
 den, The North Face and Under Armour.                      n   Outdoor cafe seating
                            (Continued on page 30)

  Norfolk Premium Outlets tenants
    Aeropostale                                  Le Creuset
    American Eagle Outfitters                    Levi’s
    Armani Exchange*                             Michael Kors*
    As Seen on TV                                New York & Company
    Basics                                       Nike Factory Store
    Auntie Anne’s                                Old Navy
    Banana Republic Factory                      OshKosh B’Gosh
    Beef Jerky Outlet                            Perfumes 4U
    Book Warehouse                               Plaza Azteca*
    Calvin Klein                                 Quiet Storm Surf Shop
    Carter’s                                     Rack Room Shoes
    Charleys Philly Steaks                       Robert Wayne
    Coach*                                       Skechers
    Columbia                                     Starbucks
    Converse                                     Steve Madden
    Crocs*                                       Sunglass Shack
    Express Factory Outlet                       The Luggage Factory
    Famous Footwear Outlet                       The North Face Outlets
    Fragrance Outlet                             The Uniform Outlet
    Francesca’s                                  Tommy Hilfiger
    Gap Outlet                                   Tory Burch
    GNC                                          Toys “R” Us Express
    Go! Calendars Games & Toys                   Travelpro
    HanesBrands Outlets                          True Religion Outlet
    Jamba Juice                                  Umi Sushi
    Jody’s Popcorn                               Under Armour
    Kay Jewelers Outlet                          Vans Outlet
    Kung Pao Wok                                 Zales the Diamond Store Outlet
                                                                                   Norfolk, Va., is known as Mermaid City, and the center
                                                 *Coming soon                      features 14 images of the mystical sea creatures.

26 VA LU E R E TAI L NE W S SEPT EMBER 2017
COMPLETE OUTLET SERVICES,
CREATED WITH CARE.
TORG has the expertise and resources to bring any outlet center to life in America or Europe,
but it’s our deep level of care that truly separates us in the retail management world.

              shopsofgrandriver.com

                                                                                                         NORTHEAST FLORIDA’S PREMIER
                                                                                                         OUTLET DESTINATION.
                                                                                                         ST. AUGUSTINE OUTLETS.

    SEE WHAT IS UP
                                                                                                         NOW OPEN

    DOWN SOUTH
      Just minutes from Birmingham, The Outlet Shops of Grand River is proud to
    announce the opening of H&M and Bath & Body Works. They join other amazing
     brands like Coach, Polo Ralph Lauren Factory Store, J.Crew Factory and more.
  For Leasing Contact: Ron Simkin | Simkin Group | simkingroup@gmail.com | 901-484-7099

    For Leasing Contact:
    Ron Simkin | Simkin Group
    simkingroup@gmail.com

                                                                                                           REDEFINING
    901-484-7099                                                   See us at the Fall VRN Convention

                                                                                                           ADVENTURES IN SHOPPING
    Be a part of
    the most unique                                                                                        Start your next adventure at
                                                                                                           Lincoln City Outlets, located
    shopping                                                                                               in the beautiful coastal town
    experience                                                                                             of Lincoln City, Oregon.
     Shoppers travel from miles around
                                                                                                           This unique outlet shopping
     to take advantage of the only outlet                                                                  destination features brands
     shopping experience in the state, and                                                                 that resonate with the Pacific
     they never go home disappointed.                                                                      Northwest’s active lifestyle and
     With over 394,000 square feet of                                                                      casual elegance, including Nike,
     solidly performing, major brands,
                                                                                                           Columbia, Coach, and
     OKC Outlets is poised to dominate
     the region.                                                                                           The North Face.

     theoutletshoppesatoklahomacity.com                                                                    LincolnCityOutlets.com             Lincoln City, Oregon

                                                                                                       Lisa Wagner | lwagner@outletresource.com
                                                                                                       David Hinkle | dhinkle@outletresource.com
                                                                                                       outletresource.com
Center Opening

 Norfolk Premium Outlets features courtyards and seating.
 (Continued from page 26)                             as they add to the shopping experience, which     Simon portfolio where premium outlet
    Other stores will open in the center later this   we believe is second to none at Premium           centers are located near each other. Yet all
 year. These include A|X Armani Exchange,             Outlets,” said Les Morris, director of public     are thriving,” Morris said. “Last October,
 Coach, Crocs and Polo Ralph Lauren Factory           relations for Simon Properties.                   the platform had perhaps its most success-
 Outlet.                                                 “The Market Hall at Norfolk Premium            ful opening ever with the debut of Clarks-
    Norfolk Premium Outlets is intended to            Outlets serves as a convenient gathering place    burg Premium Outlets in Maryland in the
 cater to residents of the communities of Nor-        to grab popular fast casual items during a        D.C. area. The company’s Leesburg Pre-
 folk, Virginia Beach and Chesapeake. Yalof           shopping break.”                                  mium Outlets [in Virginia] is only 16 miles
 suggested that its reach could extend beyond            Simon Properties also has an outlet center     away and Hagerstown Premium Outlets [in
 this area—especially in summer, during the           in Williamsburg, Va., about an hour away from     Maryland] is only 35 miles away. In 2014,
 height of the tourist season.                        Norfolk. However, the company doesn’t be-         Twin Cities Premium Outlets [in Eagan,
    “There is a tremendously large local popu-        lieve that the Norfolk center will draw custom-   Minn.] opened strongly and is only 37 miles
 lation, including military personnel and, of         ers from the Williamsburg location.               away from Albertville Premium Outlets [in
 course, tourists,” he said. “Tourists like to           “There are a number of examples in the         Albertville, Minn.].” v
 spend money in outlet centers, so that will be a
 real key for the center.”
    In designing the center, Simon created
 a village setting which features a look that
 is both sophisticated and contemporary.
 It includes 10 covered walkways and spa-
 cious courtyards with seating, a fountain, a
 fireplace, public artwork, vibrant landscap-
 ing and community amenities. These include
 a boardwalk and walking trail surrounding
 nearby Lake Wright, as well as a gazebo
 overlooking the waterfront.
    In addition, the center is designed with a
 children’s play area. Market Hall, which offers
 dining options and outdoor cafe seating, is
 situated to provide views of the lake and has
 304 seats. Also, there are 96 seats in the out-
 door area outside the hall.
    Food and beverage is a focus for the new
 center, with eateries including Charleys Philly
 Steaks, Jamba Juice, Kung Pao Wok, Starbucks
 and Umi Sushi. Food retailers such as Forbes
 Candies are also located in the center.
    Food and beverages will be a key to the cen-
 ter’s success, according to Les Morris, director
 of public relations for Simon.
    “Food and beverage offerings are important        Amenities include a gazebo, a fountain and a lake with a walking trail.

30 VA LU E R E TAI L NE W S SEPT EMBER 2017
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