Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel

 
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
Tours & Holidays
      2019

        Escape
     to somewhere beautiful on one of our
   disabled friendly and accessible holidays

              www.limitless.holiday
                 tel: 0800 711 7112
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
Contents
                                                                                                    Pg 4    What Makes Us Limitless?
                                                                                                    Pg 5    Our Journey
                                                                                                    Pg 6    Care Supported Coach tours
                                                                                                    Pg 8    Classic Lake District
                                                                                                    Pg 9    North Wales Explorer
                                                                                                    Pg 10   Blackpool & The Lakes
                                                                                                    Pg 11   Outdoor Activity & Explorer
                                                                                                    Pg 12   The Netherlands
                                                                                                    Pg 13   Belgium Christmas Markets
                                                                                                    Pg 14   Belgium Battlefields
                                                                                                    Pg 16   Classic Coach Tours
                                                                                                    Pg 18   Devon & The South West
                                                                                                    Pg 19   Scotland
                                                                                                    Pg 20   European holidays
                                                                                                    Pg 22   Benidorm
                                                                                                    Pg 23   Explore Crete
                                                                                                    Pg 24   Escape to Sicily
                                                                                                    Pg 25   Best of Tenerife
                                                                                                    Pg 26   Expert & Quality Care
                                                                                                    Pg 28   Our Car packages
                                                                                                    Pg 30   Care Package Inclusions
                                                                                                    Pg 32   Care by the hour
                                                                                                    Pg 33   Driving Miss Daisy
                                                                                                    Pg 34   Booking Details
                                                                                                    Pg 35   Terms & Conditions

              Hello and Welcome...
    H    ello and welcome to a brand-new
         collection of Limitless Travel holidays!
    We have been busy creating lots of exciting
                                                      are there to make your holiday comfortable,
                                                      enjoyable, and as smooth as possible.

    new experiences for you to enjoy. From            Limitless Love,
    Sicilian Escapes to classic British Coach
    Tours, our 2019 collection is sure to get
    you inspired.                                                                  CEO & Founder

    As those who travel with us know, all of our
    holidays are disabled friendly and wheelchair
    accessible and this year, we are proud to
    announce that wet room bathrooms are
    guaranteed as standard. We are proud to
    say that members of the Limitless team visit
    each and every single one of our destinations
    to ensure that we are providing only the
    highest standards of accessibility for you, our
    valued guests.

    So what are you waiting for? Have a look at
    our fantastic 2019 collection and get excited
    to travel again, knowing that Limitless Travel

2   0800 711 7112                                                                                                                         www.limitless.holiday   3
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
What Makes
                                   Us Limitless?                                                                    Our Journey

           Professional Care            Accessible Transport                Real Life
                Support                                                Disability Expertise                                                                Limitless Travel is more than a travel company. To
                                                                                                                                                           be Limitless is a mindset, it means to push yourself
           Available for a variety of   All of our coaches have step    We are founded and run                                                       to experience things you didn’t think it possible to achieve.
         needs delivered by qualified   free access, and wheelchairs   by people with experience                                                     We support people to see, achieve and experience the
            professionals on-hand         can be secured into place     living and travelling with                                                   wonders that the world has to offer. From North Wales
          throughout your holiday.                on board.                     a disability.                                                        to the other side of the globe, we want everyone
                                                                                                                                                     to be able to pursue their aspirations through travel
                                                                                                                                                                            - Angus Drummond, CEO & Founder

                                                                                                     L imitless Travel’s mission is to revolutionise
                                                                                                       travel for people with disabilities and to
                                                                                                     make the world accessible to all.
                                                                                                                                                         disability awareness and understanding, and
                                                                                                                                                         a lack of facilities available to aid the modern
                                                                                                                                                         traveller.

                                                                                                     Angus Drummond, the founder of Limitless            He decided that travel should not be
                                                                                                     Travel, was a 22-year-old investment                exclusively available to the able-bodied.
                                                                                                     banker when he was diagnosed with a                 Travel had allowed him to learn about
                                                                                                     muscle weakening condition called Muscular          different cultures, try new foods, make
              Accessible                    Door-to-Door                  Payment Plans              Dystrophy. Angus was told that his mobility         lifelong relationships, and generally improved
           Accommodation                      Service                       Available                would decline over time, and that one day he        his outlook and positivity about life. He knew
                                                                                                     would be confined to a wheelchair. This came        that he needed to do something that would
           Hand-picked hotels that       Your holiday starts at your    Need to spread the cost of
          have been tried and tested    front door with our optional          your holiday?
                                                                                                     as a devastating shock, and Angus knew that         enable the wider disabled community to
               for excellence in         pick up and return service.      Ask one of our travel      his life would never be the same.                   travel without limitations, and so it was from
              disabled facilities.         Wheelchair accessible       advisors about our payment                                                        Angus’ first-hand experience of travelling the
                                             vehicles available.                  plans.             Always an avid traveller, shortly after his         world with a disability that Limitless Travel
                                                                                                     diagnosis Angus spontaneously quit his              was born.
                                                                                                     job, donned his backpack and decided to
                                                                                                     travel the world in order to experience all         Since then, Limitless Travel has flourished
                                                                                                     of its wonders before travelling became too         into a specialist holiday provider for people
                                                                                                     difficult. With the support of his wife Lucy,       with a wide range of mobility restrictions
                                                                                                     Angus traversed over 35 countries, canoed           and disabilities. The Limitless Travel team
                                                                                                     in Vietnam, and even climbed to the top of          is made up of people who have disabilities
                                                                                                     Machu Picchu.                                       themselves, and people who have specialist
                                                                                                                                                         knowledge about disabilities and the care
        Wet room bathrooms guaranteed!                                                               Throughout his journey, Angus’ mobility
                                                                                                     began to decline. He realized that the
                                                                                                                                                         industry, so that our travellers can be assured
                                                                                                                                                         that their needs are not only listened to, but
                                                                                                     limitations that he experienced were not only       understood.
                                                                                                     due to his mobility, but also due to a lack of

4   0800 711 7112                                                                                                                                                                           www.limitless.holiday    5
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
Care Supported Coach Tours

                                            FREE
                                            EQUIPMENT HIRE*
                                            *excluding Belgium

                                        L   imitless Travel’s Care Supported Coach
                                            Tours are designed with the needs
                                        of those with disabilities and mobility
                                        restrictions in mind. All locations, activities,
                                        and accommodation has been pre-vetted
                                        by members of the Limitless Travel team to
                                        ensure a high standard of disabled access
                                        and awareness.

                                        Our range of care packages can be paired
                                        with these tours to ensure that travellers
                                        have everything they need to enjoy a
                                        fantastic holiday, and at all locations mobility
                                        equipment is available too.

                                        Limitless Travel’s coaches are all fitted with a
                                        hydraulic lift for step-free access. Wheelchair
                                        users who do not transfer can be secured
                                        into place on the coach, and our drivers take
                                        rest breaks regularly for your comfort.

                                        Included in your holiday...
                                        • 4 night’s accessible accommodation
                                        • Half board (breakfasts and evening
                                          meals included)
                                        • Wheel chair accessible coach
                                          transportation
                                        • Ferry fare for European Tours
                                        • Programme of accessible activities
                                        • Care Manager on hand throughout
                                          the holiday
                                        • Group Support from the Limitless Travel
                                          care team

6   0800 711 7112                                                   www.limitless.holiday   7
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
Classic Lake District                                                                   North Wales Explorer

                                                                          From                                                                                          From

                                                                     £915
                                                                      per person
                                                                                                                                                                  £989
                                                                                                                                                                     per person

    E   xperience the delights of the Lake
        District and Lytham Saint Anne’s. A
    sophisticated break including a luxury        Highlights
                                                                                             B  ased in the classic British sea side town
                                                                                                of Llandudno, this tour explores Wales’
                                                                                             stunning landscape and villages which              Highlights
    afternoon tea – what a treat!                                                            remain seeped in Welsh history
                                              •   Hotel based near Lytham St Anne’s                                                         •   Hotel based on Llandudno promenade
                                              •   Wetroom bathrooms guaranteed                                                              •   Wetroom bathrooms guaranteed
                                              •   Mobility equipment hire at no extra cost                                                  •   Mobility equipment hire at no extra cost

    Dates                                     •   Luxury Afternoon Tea                       Dates                                          •   Excursion to Anglesey
                                              •   Boat cruise on Lake Windermere                                                            •   Excursion to Caernarfon
    10th - 14th June 2019                     •   Set menu breakfast and dinner              13th - 17th May 2019                           •   Set menu breakfast and dinner
                                              •   Evening entertainment                      1st – 5th July 2019                            •   Evening entertainment
                                                                                             2nd - 6th September 2019

8   0800 711 7112                                                                            www.limitless.holiday                                                                         9
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
Blackpool & The Lakes                                                            Outdoor Activity & Adventure

                                                                              From                                                                                          From

                                                                         £915
                                                                          per person
                                                                                                                                                                       £995
                                                                                                                                                                         per person

     B  ased on Blackpool’s South promenade,
        this tour combines two fantastic
     experiences – Blackpool’s lively seaside         Highlights
                                                                                                 T  ake part in a programme of fantastic
                                                                                                    outdoor adventure activities including
                                                                                                 archery, canoeing, and abseiling. All               Highlights
     town and the peace and tranquillity of the                                                  activities are fully adapted for accessibility.
                                                  •   Hotel Based near Blackpool Promenade                                                         • Scenic location on Exmoor National Park
     Lake District.
                                                  •   Wetroom bathrooms guaranteed                                                                   or the Lake District
                                                  •   Mobility equipment hire at no extra cost   Dates                                             • Wetroom bathrooms guaranteed

     Dates                                        •   Excursion to Blackpool
                                                                                                 Lake District:
                                                                                                                                                   • Mobility equipment hire at no extra cost
                                                  •   Boat cruise on Lake Windermere                                                               • Accessible activity programme
     1st – 5th April 2019                         •   Set menu breakfast and dinner
                                                                                                 5th - 9th August 2019                             • Full board
     26th – 30th August 2019                      •   Evening entertainment
                                                                                                 Exmoor:
     21st - 25th October 2019                                                                    29th April – 3rd May 2019
                                                                                                 22nd – 26th July 2019

10   0800 711 7112                                                                               www.limitless.holiday                                                                          11
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
The Netherlands                                                         Belgium Christmas Markets

                                                                        From                                                                                      From

                                                                  £1129
                                                                     per person
                                                                                                                                                            £1129
                                                                                                                                                               per person

     E  njoy the delights of the Dutch
        countryside and visit the culturally
     diverse city of Amsterdam on our              Highlights
                                                                                             E njoy the legendary Christmas Markets
                                                                                               of Brussels, Antwerp and Bruges on this
                                                                                             Christmas Markets special.                      Highlights
     Netherlands tour.
                                               • Hotel based in Dutch village of De Rijp                                                 • Hotel based in Antwerp
                                               • Wetroom bathrooms guaranteed                                                            • Wetroom bathrooms guaranteed
                                               • Mobility equipment hire at no extra cost                                                • Mobility equipment hire available

     Dates                                     • Excursion to Amsterdam                      Dates                                       • Steam room and infrared cabin available
                                               • Entrance to Keukenhof (Tulip season only)                                               • Excursions to Brussels, Antwerp, and
     18th – 22nd April 2019                    • Entrance to cheese and clog factory         6th - 10th December 2019                      Bruges Christmas markets
     7th – 11th May 2019                         (to replace Keukenhof)                                                                  • Buffet breakfast, set dinner menu
     10th - 14th July 2019                     • Buffet breakfast and dinner                                                             • Physiotherapy available
     18th – 22nd September 2019
     9th – 13th October 2019

12   0800 711 7112                                                                           www.limitless.holiday                                                                   13
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
Belgium Battlefields

                                                                             From

                                                                      £1375
                                                                          per person

                                                                                                   After looking after my wife for 27 years I was able to relax
                                                                                                   because of the wonderful care shown by the Limitless
                                                                                                   care team from the time we got on the coach to when

     B  elgium is home to some of the most
        important battle sites of the First World
     War. Our tour visits those sites, and the          Highlights
                                                                                                   we got off. No problem was a problem to Limitless Travel.
                                                                                                                 - Dan Spencer, Scotland Tour
     cemeteries of those who lost their lives to
                                                    • 3* Hotel based 600m from the coast
     save our country.
                                                    • Wetroom bathrooms guaranteed
                                                    • Equipment hire available
     Dates                                          • Excursions to important WW1 sites
     8th – 12th November 2019                         including Essex Farm cemetery, In Flanders
                                                      Museum, and Tyne Cot
                                                    • Full board meal plan

14   0800 711 7112                                                                                                                                                15
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
Classic Coach Tours

                                         BRAND
                                         NEW

                                     A    classic coach tour enables the savvy
                                          traveller to experience all the delights
                                     of a destination in a short time. If you are
                                     nervous about travelling for more than a
                                     few days, these bite-sized breaks are a great
                                     way to enjoy a holiday with the support of
                                     Limitless Travel.

                                     Coach Tours are also a great way to
                                     meet new people and make long-lasting
                                     friendships. All of our travellers are looking to
                                     have a fun holiday in an accessible, disabled
                                     friendly environment.

                                     Limitless Travel’s coaches are all fitted with a
                                     hydraulic lift for step-free access. Wheelchair
                                     users who do not transfer can be secured
                                     into place on the coach, and our drivers take
                                     rest breaks regularly for your comfort.

                                     Included in your holiday...

                                     • 4 night’s accessible accommodation
                                     • Half board (breakfasts and evening
                                       meals included)
                                     • Wheel chair accessible coach
                                       transportation
                                     • Programme of accessible activities
                                     • Tour Manager on hand throughout
                                       your holiday

16   0800 711 7112                                              www.limitless.holiday    17
Escape - Tours & Holidays 2019 - to somewhere beautiful on one of our disabled friendly and accessible holidays - Limitless Travel
Devon & the South West                                                                                         Scotland

                                                                            From                                                                                    From

                                                                       £959
                                                                         per person
                                                                                                                                                              £959
                                                                                                                                                                 per person

     E  xplore the rugged Devonshire
        countryside from a base in Exeter city
     centre. A fantastic sightseeing holiday for    Highlights
                                                                                              F  rom a base in the idyllic village of
                                                                                                 Dunblane, this tour explores some of
                                                                                              Scotland’s finest attractions. A fantastic    Highlights
     those who prefer a more gentle pace or                                                   sightseeing holiday for those who prefer
                                                   • 4* Hotel based in Exeter                                                              • 4* Hotel based in Dunblane
     have light mobility restrictions.                                                        a more gentle pace or have light mobility
                                                   • Coach fitted with lift for easy access                                                • Coach fitted with lift for easy access
                                                                                              restrictions.
                                                   • Excursions to Ilfracombe, Tavistock                                                   • Excursions to Loch Lomond, Edinburgh,

     Dates                                           and Exeter                               Dates                                          and Bannockburn Battlefield
                                                   • Half board meal plan                                                                  • Half board meal plan
     9th – 13th September 2019                     • Wheelchair accessible rooms available    2nd – 6th September 2019                     • Wheelchair accessible rooms available
                                                   • 10 minutes from Exeter Cathedral                                                      • Menu by celebrity chef Nick Nairn

18   0800 711 7112                                                                            www.limitless.holiday                                                                   19
European Holidays

                                          2 FREE
                                          Excursions
                                          Included

                                    N   othing feels more like a holiday than
                                        relaxing on a beach with your favourite
                                    drink in hand, which is why we are thrilled
                                    to announce that we have expanded our
                                    European beach destinations to appeal to a
                                    range of tastes.

                                    You will be met at your arrival airport by an
                                    accessible transfer provider who will take
                                    you to your resort, where you can enjoy
                                    a fabulous holiday full of fun things to do.
                                    Need assistance whilst flying? No problem,
                                    you can fly with the Limitless care team to
                                    ensure you are as relaxed and as comfortable
                                    as possible.

                                    All of our resorts have been tried and
                                    tested by members of the Limitless Travel
                                    team, and have been carefully selected for
                                    their disabled access, customer service,
                                    and location.

                                    Included in your holiday...
                                    •   7 night’s accessible accommodation
                                    •   Half board
                                    •   Wheelchair accessible airport transfer
                                    •   Programme of accessible activities
                                    •   Exciting European destinations
                                    •   Group Support from the Limitless
                                        Travel care team

20   0800 711 7112                                              www.limitless.holiday   21
Benidorm                                                                              Explore Crete

                                                                            From                                                                                            From

                                                                     £1049
                                                                         per person
                                                                                                                                                                     £1255
                                                                                                                                                                         per person

     E  njoy a fantastic holiday in one of the
        most popular holiday destinations in the
     world. Benidorm’s beautiful sandy beaches         Highlights
                                                                                              D    iscover the Greek island of Crete from
                                                                                                   a fully accessible hotel in the village of
                                                                                              Maleme. Visit precious local sites and enjoy          Highlights
     and sweeping promenade are the perfect                                                   a rich and thriving culture.
                                                   • 4* Hotel based in Benidorm                                                                 •   3* Hotel based in Maleme
     place to relax and unwind.
                                                   • Wetroom bathrooms guaranteed                                                               •   Wetroom bathrooms guaranteed
                                                   • Equipment hire available                                                                   •   Mobility equipment available to hire

     Dates                                         • Excursion to Alicante and Benidorm’s     Dates                                             •   Excursion to historical Chania
                                                     wheelchair accessible beach                                                                •   Buffet breakfast and dinner
     18th – 25th September 2019                    • Full board with beer and wine included   14th – 21st June 2019                             •   Great for families
                                                   • Swimming pool with pool hoist access                                                       •   Water sports daily

22   0800 711 7112                                                                            www.limitless.holiday                                                                        23
Escape to Sicily                                                                       Best of Tenerife

                                                                               From                                                                                       From

                                                                        £1560
                                                                            per person
                                                                                                                                                                   £1165
                                                                                                                                                                      per person

     R   elax in true Italian style on a fully
         accessible, 4-star holiday resort.
     There are lots of facilities for you to enjoy,       Highlights
                                                                                              T   enerife has a wealth of activities to get
                                                                                                  stuck into – right on your hotel door
                                                                                              step! Try accessible scuba-diving or take an        Highlights
     including a daily programme of activities                                                off-road adventure on Mount Tiede.
                                                      • 4* Hotel based in Modica                                                              •   3* Hotel based in Los Cristianos
     and entertainment!
                                                      • Wetroom bathrooms available                                                           •   Wetroom bathrooms guaranteed
                                                      • Equipment available to hire           Dates                                           •   Mobility equipment available to hire

     Dates                                            • Excursions to Mount Etna, Syracuse,
                                                                                              1st – 8th February 2019
                                                                                                                                              •   Excursion to accessible beach
                                                        and accessible beach                                                                  •   Excursion to local market
     1st – 8th June 2019                              • Buffet breakfast and dinner
                                                                                              1st - 10th March - Carnival Special             •   Extra excursions available
                                                      • Family entertainment
                                                                                              12th – 19th April 2019                          •   Buffet breakfast and dinner
                                                                                              16th – 23rd August 2019                         •   Spa treatments available
                                                                                              13th – 20th December 2019

24   0800 711 7112                                                                                                                                                                       25
We’re here for
     anybody and
      everybody

26               www.limitless.holiday   27
Expert & Quality Care

                                                 Bespoke care
                                                 plans available

                                             L  imitless Travel are proud to be the only
                                                UK holiday provider to take fully qualified
                                             care staff on each and every holiday. We
                                             know first-hand the difficulties and anxieties
                                             that come with travelling with a disability;
                                             from managing luggage to navigating
                                             accessible routes through a new city.

                                             We want to make sure that, while on holiday
                                             with us, you receive the right care for you.
                                             When you make a booking with Limitless
                                             Travel, we will ask you a series of questions
                                             so that we can fully understand your
                                             situation, answer any questions you might
                                             have about care, and to identify your exact
                                             needs and requirements.

                                             We have several care options available, which
                                             have been designed to ensure that each
                                             individual who books with Limitless Travel
                                             receives the appropriate pre-holiday support,
                                             and the highest quality care while on holiday
                                             with us.

                                             Please see the next page for more
                                             information about our care packages.

28   0800 711 7112                                                     www.limitless.holiday   29
Our Care Packages

             Group Support                                                                                              One to One Care
             Group Support is included in the cost of every Limitless Travel holiday. You will receive the            In addition to the service offered in our Basic Assistance and Extra Care packages, our One
             support of the Limitless team in the run up to your holiday to answer any questions that                 to One Care package is an entirely specialised care plan that is design to meet your exact
             you might have, to help with the arrangement of equipment hire and the organisation of                   needs and requirements. Our One to One Care package includes a personal consultation in
             transport from your home to your pick-up point or departure airport.                                     which one of the Limitless Travel staff will go through your daily care routine with you and
                                                                                                                      adapt it to suit your extra needs while on holiday.
             While on holiday, your group support team will be happy to assist with carrying and loading
             your luggage onto the coach or at the airport check-in desk, accompanying you through                    We offer three tiers of one to one care support based on the hours of night care required
             airport check in and on your flight from our group departure airport, making sure your                   and the level of care required during transfers.
             environment is as accessible as possible, fetching items and cutting up food, and providing
             emergency response care. For a full list of inclusions in our Group Support package, please              One to One Standard
             refer to our care package inclusions table.                                                              no night care is included in the cost, carer not present during transfers from home to
                                                                                                                      departure airport or pickup point

                                                                                                                      One to One Higher
                                                                                                                      Up to 2 hour of night care per night, carer not present during transfers from home to
                                                                                                                      departure airport or pickup point

                                                                                                                      One to One Premium
                                                                                                                      Night care as and when required, carer can accompany you from your home in an accessible
                                                                                                                      transfer vehicle on the outward and return journeys

              Personal Care
             In addition to the services offered in our Group Support package, our Personal Care option
                                                                                                             O    ne to one care packages include (but
                                                                                                                  are not limited to) care assistance during
                                                                                                             the night according to the above, meet and
             includes hoisting, assistance showering and bathing, getting dressed, toileting, and feeding.
                                                                                                             greet services at your door (Premium only),
             This option is ideal for those who receive care several times a day while at home. For a full   departure from your preferred airport, and
             list of inclusions in our Personal Care package, please refer to our care package inclusions    peg feeding. For a full list of inclusions in our
             table.                                                                                          Standard One to One care package, please
                                                                                                             refer to our care package inclusions table.
                                                                                                             Differences between the Standard, Higher
                                                                                                             and Premium one to one care packages are
                                                                                                             listed above.

30   0800 711 7112                                                                                                                                                                                    www.limitless.holiday   31
Care Package Inclusions                                                                                                                                         Basic                           Standard         Higher       Premium
                                                                                                                                                 Care Type                                           Extra Care
                                                                                                                                                                                     Assistance                       One to One       On to One     On to One
                                                             Basic                    Standard     Higher     Premium                                                       In Resort (where applicable)
                        Care Type                                       Extra Care
                                                           Assistance                One to One   On to One   On to One
                                                                                                                              Manual wheelchair to be pushed by the carer
                                                           Before your holiday                                                as required
     Telephone support from the Limitless                                                                                     Assistance disembarking the transfer
     Travel office team                                                                                                       vehicle and unloading luggage
     Assistance booking care equipment,                                                                                       Assistance taking luggage to traveller’s room &
     transfer to the pickup point and flights                                                                                 placing case in an accessible area
     Care needs assessed via questionnaire                                                                                    Assistance unpacking at the traveller’s request
     Care needs confirmed via telephone                                                                                       Assistance making the room as accessible for
     call with qualified carer                                                                                                the client as possible
     Personalised care plan according to                                                                                      Assistance getting breakfast & evening meals
     your needs and requirements
                                                                                                                              Assistance with cutting up food
                                                              At the airport
                                                                                                                              Assistance with feeding
     Be accompanied from your door to
     the airport by a qualified carer                                                                                         Assistance getting drinks & snacks from the bar
     Manual wheelchair pushed by a carer                                                                                      Point of contact between the resort, its
                                                                                                                              facilities, and the traveller when tour
     Meet and greet at your preferred airport                                                                                 manager is unavailable
     Meet and greet at group departure airport                                                                                Assistance communicating extra care/mobility
                                                                                                                              needs to the hotel, mobility equipment provider,
     Assistance with luggage handling                                                                                         hotel care services or care manager if required
     Assistance through airport check-in                                                                                      Up to 2 hours night care per night
     and security
     Toileting assistance in the airport prior to board-                                                                      Night care response as and when required
     ing the aircraft                                                                                                         Care assistance with getting out of and into
     (unless special equipment required)                                                                                      bed (can be hoisted)
     Assistance boarding the aircraft via aircraft                                                                            Care assistance with showering/bathing/
     aisle wheelchair                                                                                                         washing/brushing teeth/dressing morning &
     Assistance on board the aircraft accessing                                                                               night
     food/duty free                                                                                                           Care assistance with toileting throughout the
     Assistance disembarking the aircraft via the                                                                             day while in resort
     aircraft aisle wheelchair                                                                                                Care assistance with being hoisted into the pool
     Assistance at arrival airport’s boarder control                                                                          Care assistance in the swimming pool
     and baggage collection                                                                                                   on the resort

     Assistance to the transfer vehicle                                                                                                                                        Excursions and Activities
                                                                                                                              Can be accompanied on excursions outside of
     Assistance boarding the transfer vehicle and
                                                                                                                              main itinerary*
     loading luggage into the hold
                                                                                                                              Manual wheelchair to be pushed by the carer
                                                              On the Coach
                                                                                                                              Assistance making the excursion locations
     Be accompanied from your door to the pickup                                                                              accessible eg. Moving tables/chairs out of
     point by a qualified carer                                                                                               the way of wheelchairs
     Manual wheelchair pushed by a carer                                                                                      Assistance getting food/drinks from
                                                                                                                              restaurants & bars
     Clamped securely into place on
     the coach by a carer                                                                                                     Assistance with cutting up food
     Assistance loading luggage into                                                                                          Assistance with feeding
     the coach hold space
                                                                                                                              Assistance with embarking/disembarking the
     Assistance at comfort breaks to                                                                                          excursion vehicle if applicable
     access food and drink
                                                                                                                              Care assistance with toileting throughout the
     Assistance toileting at comfort breaks (unless                                                                           day (unless special equipment required)
     special equipment required)
                                                                                                                              Care assistance relating to the requirements of
     Assistance to access belongings on board with                                                                            the excursion or activity eg. Assistance using the
     you on the coach                                                                                                         beach wheelchair

                                                                                                                          *Must be agreed and signed off by the Care Manager
                                                                                                                          We recommend talking to a specialist Limitless Travel advisor about your care needs prior to your booking.
32       0800 711 7112                                                                                                                                                                                                                 www.limitless.holiday     33
Care By-the-Hour
                                                                                                     Driving Miss Daisy
     F   or travellers who may not need the
         full extent of support provided in our
     personal care or one to one packages, it
                                                  to organise by-the-hour care for you, or
                                                  alternatively you can contact your resort
                                                  directly. Please see below for information
     is possible in most of our destinations to   about our care partners and a price guide:
     purchase care by the hour. We are happy

         Tenerife Sea & Sun –                     Barcelona City Break –
         Lero                                     MICs San Jordi
         Contact number                           Contact Number
         (+34) 922 750 289                        (+34) 93 252 32 00
         Cost per hour                            Cost per hour
         £28-36                                   £26-31

         Blackpool and the Lakes –
                                                  Escape to Sicily –
         Safehands
         Contact Number                           Kikki Village
         0333 999 8888                            Contact Number
         Cost per hour                            (+39) 0932 763614
         £19-25                                   Cost per hour
                                                  on request

         North Wales Explorer –
         Safehands
                                                  Belgium Christmas Markets –
                                                  Drie Eikenstraat
                                                                                               L   imitless Travel are proud to partner with
                                                                                                   Driving Miss Daisy. So much more than a
                                                                                               taxi service, Driving Miss Daisy are experts
                                                                                                                                               Fancy a cuppa when you get back home?
                                                                                                                                               Miss Daisy has already got the kettle on!
         Contact Number
         0333 999 8888                            Contact Number                               in providing accessible and disabled friendly   If you require specialist accessible
         Cost per hour                            +32 (0) 3 821 12 11                          transportation and companionship.               transportation from your home to one of our
         £19-25                                   Cost per hour                                                                                Limitless Travel holiday pick-ups or departure
                                                  on request                                   Driving Miss Daisy drivers are all first aid    airports, we will be happy to arrange a
                                                                                               trained, licensed, DBS checked and are ready    Driving Miss Daisy journey for you. Get in
                                                                                               to make your trip as enjoyable as possible.     contact with us today and let us make your
                                                                                               Need help carrying your luggage to the          dream holiday a reality!
                                                                                               wheelchair accessible vehicle? No problem.

34   0800 711 7112                                                                                                                                                       www.limitless.holiday   35
Booking Details
     At the Airport                                                     Swimming Pools
                                                                                                                                            travel arrangements.

                                                                                                                                            EHIC
                                                                                                                                            You should obtain a European Health Insurance Card (EHIC)
                                                                                                                                                                                                               Carriage of Infants
                                                                                                                                                                                                               Infants must be over 6 weeks old to travel by air and must
                                                                                                                                                                                                               be under 2 years old on the date of return to qualify as an
                                                                                                                                            prior to travel. The EHIC entitles all UK residents to reduced     infant. Charges for the carriage of infants vary from airline
     If you are travelling on our European Beach Tour, you must         Most hotels do not employ a lifeguard. Please ensure that           cost (sometimes free) health care, if necessary, whilst            to airline and relevant charges will be advised at the time of
     check in at least 2-3 hours before your flight is scheduled to     children and non-swimmers are supervised at all times and           travelling in most European countries. The quickest way to         booking. Cots and baby food are available in most resorts,
     take off in accordance with your itinerary. If you fail to check   observe the pool rules at your accommodation. If you wish to        get an EHIC is to apply online at www.dh.gov.uk/travellers.        but must be paid for locally.
     in on time, the airline is entitled to refuse you boarding         use the pool hoists, ramps, or any other access equipment,          Alternatively, customers can call the EHIC Application Line
     access onto the flight. We cannot accept responsibility if         please ensure you do so in a safe and considerate manner.           on 0845 606 2030 or pick up an application pack from local         Meals
     such situations arise, and while we will endeavour to assist       If access equipment is damage, an amount may be payable             Post Offices. It can take up to 21 days for the EHIC to arrive     Please bear in mind that guests with special dietary needs
     in making alternative travel arrangements to get you to your       directly to the hotel to cover the cost of repair. If you wish to   if applied for by post. Please remember that the EHIC is an        (for example, vegetarians, vegans and different cultures)
     destination, or to your home, any costs or loss incurred as a      dive please check that the water is deep enough and that the        addition to travel insurance and should not be relied upon         may not find the same variety or options available that they
     result will be your responsibility.                                property allows diving. You should exercise caution around          instead of travel insurance. Some insurance policies may           are accustomed to. Travellers must ensure that they let
                                                                        pool areas since pool surrounds are often slippery when             be deemed invalid without the EHIC and you should check            Limitless Travel know about any dietary requirements prior
     Arrival & Transfers                                                wet and you should not enter the pool after drinking alcohol.       with your insurance provider before travelling.                    to departure.
     After passing through customs at the airport, you will be          Please note that swimming pools may be temporarily
     met by our transfer providers. They will show you to your          withdrawn for maintenance purposes.

                                                                                                                                            Terms and Conditions
     taxi and take you to your chosen accommodation. You will
     be transferred from the airport to your accommodation on           Fire Safety
     arrival and from your accommodation back to the airport on         Please read carefully all safety information which is available
     your departure.                                                    in your hotel or apartment. On arrival, always familiarise
                                                                        yourselves with the nearest fire exits in your room or
                                                                                                                                            Limitless Travel Ltd – Terms & Conditions                         that all of the details on your travel documents are correct
     Luggage                                                            apartment.                                                                                                                            and to bring to our attention any errors or discrepancies
     If you are vacating your accommodation after check out and                                                                             Our agreement with you                                            immediately. A contract will exist as soon as we issue our
     have to wait for your departure from resort, your luggage          Standards and Safety of Beaches                                     We are Limitless Travel Ltd (hereafter referred to as Limitless   confirmation invoice. When making a booking with Limitless
     remains your responsibility during this time. Whilst our           Swimming outside of designated beaches is very dangerous.           Travel) and Our Agreement with You sets out what you are          Travel, it is your responsibility to provide as much information
     representatives may be able to suggest where luggage can           We recommend that you swim on main beaches and avoid                legally entitled to expect from us and our suppliers (for         as possible regarding any assistance that you might need
                                                                                                                                            whom we act as a booking agent) when you purchase travel          throughout the trip. Please note that for bookings involving
     be stored, this will be entirely at your own risk. We cannot       remote rocky coastlines. Familiarise yourself with the              services through us. Because we sell a variety of travel          flights, passengers who cannot make their way to an
     accept responsibility for any luggage left unattended.             Local flag warning systems and seek local advice on which           products, you should make sure you understand the terms           emergency exit unaccompanied must not travel alone. It is
                                                                        beaches are the safest. Check whether the beach has                 and conditions which apply to your particular arrangements        your responsibility to ensure that you have someone to travel
     Our Representatives                                                lifeguards and swim parallel to the shore within your depth.        in addition to these general terms and conditions.                with who is capable of assisting you to an emergency exit on
                                                                                                                                                                                                              an aircraft.
     Our representatives include our Tour Managers and Care             Children should be supervised at all times and there should         Your Agreement With Us
     Team, and are carefully selected to offer you advice and           be no swimming at night. You should also be aware of any            By finalising your arrangements with us, you are accepting        Deposits & Payment
     care. You will be given a contact telephone number for our         “zones” for jet skis and power boats and stay well away. Any        the terms of this Agreement and conditions of any contract        You will be required at the time of booking to pay us a
     representatives.                                                   access equipment on the beach is used at your own risk, and         made with any supplier(s) that apply to your booking and          non-refundable deposit, typically 20% of the quoted holiday
                                                                        you should carefully consider your health and mobility before       your travel arrangements. You also consent to our processing      price, and the full holiday price of a booking should be made
                                                                                                                                            personal information about you and other members of               at least 60 days prior to departure. Payment of a deposit
     Flying with a Disability                                           use.                                                                your party. Your contract with us is subject to the laws and      enables Limitless Travel to hold a reservation for you but
     Please note that most airlines will only allow independent                                                                             jurisdiction of England and Wales. You may, however, choose       does not guarantee the total price of the tour. The price
     passengers to fly unaccompanied. It is generally the rule          Alcohol                                                             the law and jurisdiction of Scotland or Northern Ireland          can only be guaranteed once we receive full payment and
     that anyone who cannot reach an emergency exit on an               Whilst many enjoy indulging during holidays, there are              instead.                                                          tickets and/or other travel documents have been issued.
                                                                                                                                                                                                              Limitless Travel will advise you of the date that full payment
     aircraft must be accompanied by someone who is able to             times when alcohol is best avoided. Soft drinks are widely          Application of these terms and conditions                         is required. All prices shown are ‘from prices’ and we reserve
     assist them to an emergency exit. If you require assistance        available in resorts, and bottled water is recommended              These terms and conditions, together with the terms set out       the right to alter the prices of any of the holidays shown on
     while flying, please talk to one of our specialist advisors to     when abroad. Alcohol consumption should be avoided before           in the Booking Form and any further terms and conditions          our website or in our brochures. You will be advised of the
     arrange flight support.                                            swimming and during sunbathing, as it causes dehydration.           notified to you by us prior to your entering into a contract      current price of the holiday that you wish to book before your
                                                                        Drunken behaviour in accommodation and on-board aircraft            with us, including any terms and conditions in our brochures      contract is confirmed.
                                                                                                                                            or on our website which are relevant to your booking and any
     Availability in Resort and Accommodation Facilities                can result in you being asked to leave the accommodation            other terms which we both otherwise agree will be binding         If the deposit quoted is less than 20% (for example,
     In some resorts and hotels, certain advertised facilities          or the aircraft accordingly. We cannot accept responsibility if     on Limitless Travel Ltd and you once a contract is made           promotional reductions to 10%), we will require payment
     may not be available or fully operational in the early and         such situations arise, and while we will endeavour to assist        between us (Our Terms). A contract will exist between us          of the remaining deposit amount a month after the initial
     late part of the season, due to the number of participating        in making alternative travel arrangements to get you to your        once you have made your booking with us, paid your deposit        deposit is made. In certain circumstances (depending on
                                                                                                                                            (or such other fee as may be appropriate, for example where       the nature of the booking) we will require a non-refundable
     holidaymakers and weather conditions. Also air-conditioning        destination, or to your home, any costs or loss incurred as a       you are making a ‘late booking’) and we have issued you           deposit in excess of the usual 20%. On occasions, our
     and heating, where mentioned, may be available only at             result will be your responsibility.                                 with our booking confirmation. Our contract with you is also      suppliers require additional amounts up to full payment in
     certain times of the day or year at the hotelier’s discretion                                                                          subject to any suppliers’ terms and conditions of which           advance (for example for Christmas bookings). On these
     and at an additional cost. Such situations are regrettably                                                                             you agree will be deemed incorporated in our contract. You        occasions we will require additional payment in advance.
     beyond our control.                                                Travel and Health Advice                                            should read these terms and conditions carefully. You should      Unless you are making a late booking, the balance owing
                                                                                                                                            note in particular the content of ‘our liability to you’, which   must be paid to us no later than 60 days before your date of
                                                                        Before travelling overseas, check out the Foreign and               contains certain limitations and exclusions. If any part of       departure. If we do not receive the balance by this time, then
     Breakages and Deposits                                             Commonwealth Office website at www.fco.gov.uk/                      Our Terms is found to be invalid or unenforceable, then the       we will treat the booking as cancelled by you.
     You will be expected to pay for any damage or breakages            knowbeforeyougo; it is packed with essential travel advise          remainder of them will not be affected and will remain valid
     caused to your accommodation. This must be paid before             and tips, and up-to-date country information. Useful health         and enforceable.                                                  Prices
                                                                                                                                                                                                              The prices quoted in our brochures, on our website or in
     you leave the resort. Property management reserve the              advice and information can be found on the Department               Your Booking with Limitless Travel Ltd                            our publicity and promotions are correct at the time of
     right to evict you from the accommodation where deliberate         of Health’s website at www.dh.gov.uk/travellers. The                When you make a booking, you guarantee that as the lead           publication. In the event of any change in our prices to those
     damage/breakage has been caused. We will not accept any            Department of Health also produce a leaflet entitled “Advice        name, you have the authority to accept and do accept, on          stated we will notify you prior to accepting your booking. All
     responsibility for your actions in such cases.                     on Health for Travellers”. Please speak to your GP or Practice      behalf of your party, the terms of these booking conditions       our prices are quoted in GBP £ Sterling.
                                                                        Nurse if you have any queries regarding your health and             and those of any suppliers. It is your responsibility to ensure

36      0800 711 7112                                                                                                                                                                                                                         www.limitless.holiday              37
(a)       Holiday arrangements                                       embassies and/or consulates. We do not accept any                  acceptable, we will refund all monies paid, whereupon all           under this contract.
     We reserve the right to pass on any charges levied on us             responsibility in the case of you being unable to travel due to    liability on our part shall cease.
     from time to time by our suppliers in respect of any other           not complying with any such requirements.                                                                                              Unreasonable Behaviour
     holiday arrangements made by us on your behalf:                                                                                         Cancellation by You                                                 Limitless Travel staff should be able to complete their
     • Return transportation costs including luggage allowance as         Insurance                                                          All deposits paid to Limitless Travel are non-refundable,           duties without harassment or disruptive behaviour from
     confirmed                                                            Travel insurance is a vital part of your arrangements. We          regardless of the breakdown of the deposit paid. To cancel          clients. Should a client behave in an abusive or disruptive
     • Overseas transfers/transportation                                  strongly recommend that you have taken out adequate                an order, Limitless Travel requires written acknowledgement         manner, Limitless Travel and its staff reserve the right, after
     • Accommodation, meals                                               insurance for the duration of your journey with an external        from the person who has booked the holiday, and no further          consideration and warning, to terminate the contract with
     • The services of a representative, tour guide or an appointed       insurance provider.                                                action will be taken until this is provided. Following this         this client. In such circumstances, the client will have no
     local agent, including a 24-hour emergency contact (except                                                                              communication, Limitless Travel will assess your reasons            further reimbursement from the company in respect of any
     cruises)                                                             Travel Advice and Vaccinations                                     for cancellation but we are not required to offer a transfer        lost part of the holiday or additional expenses incurred.
     • All UK departure taxes, fees and passenger charges                 British Citizens should refer to the travel advice posted by       or refund of the initial deposit paid. If a cancellation request    Communications and Data
     • Any applicable overseas port charges                               the Foreign and Commonwealth Office at http://www.fco.             is received closer than 60 days prior to the tour departing,
     • Child discounts                                                    gov.uk/ for all the countries you intend to visit. Vaccinations    Limitless Travel are not liable to refund any full balance of the   Documentation
                                                                          may be required for some or all of the places you are              tour if all suppliers have been paid and there is little chance     Limitless Travel Ltd’s general practice is to send documents
     Our holiday price does not normally include:                         intending to visit. It is your responsibility to ensure that you   of substitute bookings.                                             to our customers electronically whenever possible. We
     • Visa fees, overseas airport departure charges payable              have arranged necessary vaccinations for your itinerary.                                                                               reserve the right to charge an administration fee should you
     locally, porterage, personal expenditure, hotel extras, fuel and                                                                        Important note - changes beyond our control                         make a request for such documents to be sent as hard copy.
     extras for car hire                                                  Baggage                                                            Compensation will not apply if a significant change is made
     • Taxes or compulsory charges introduced by Governments,             Baggage allowances and policies differ depending on the            for reasons beyond our control. These include: war, threat          Data Protection
     regulatory bodies or airlines after you have booked                  tour. If you require specific information about baggage            of war, riots, civil disturbances, terrorist activity, industrial   We observe the requirements of the Data Protection Act
     • Security charges introduced or increased after you have            allowances, or require further information, please contact us      disputes, natural and nuclear disasters, fire, epidemics,           1998 (the Act) in respect of all personal data held by us at
     booked relating to transportation costs                              before you book.                                                   health risks, changes due to cancellation by a supplier;            any time. We will not use any personal data relating to you
     • Holiday/cancellation insurance                                                                                                        closed or congested airports or ports, hurricanes and other         which we hold at any time for any purpose other than in
     • Flights                                                            All clients’ personal belongings are brought onto tours at         actual or potential severe weather conditions, and any other        connection with your booking. We do not store credit card
     The price payable by you for your holiday and what this price        the owner’s risk, and Limitless Travel’s liability is limited      similar event.                                                      details, nor do we share financial details with any third
     includes will be confirmed to you by us at the time of booking       to taking reasonable care in the handling of such items                                                                                parties. We will not pass on personal data save where this
     and set out in our booking confirmation.                             by its tour staff. In the interests of the health and safety of    Please ensure that you have given your contact email                is necessary in connection with the performance by us of
                                                                          employees and agents, we ask clients to be thoughtful of           address to Limitless Travel Ltd and that you regularly check        our contract with you or as otherwise authorised by you. If
     (b)        Group bookings and discounts                              the weight of their individual suitcases and it is possible        for messages before you leave. Limitless Travel Ltd has             you wish to find out more about the personal data we hold
     Some bookings or prices are dependent on the number of               that clients will be refused porterage facilities for suitcases    no control over changes made by suppliers and accepts               relating to you or have any query about data protection,
     participants or occupants and if this applies to your holiday        which exceed a standard weight limit.                              no liability for costs which may arise as a result of such          please contact our data controller at Customer Relations,
     arrangements you will be notified by us at the time of                                                                                  changes.                                                            Limitless Travel, iCentrum, Holt St, Aston, Birmingham, B7
     booking. We reserve the right to make further charges where          Care and Care Requirements                                                                                                             4BP. We have notified the Information Commissioner. In order
     numbers fall below those required to qualify for the discount                                                                           Our Responsibility for Your Arrangements                            to find out more about our notification and the requirements
     offered or price otherwise appropriate. We also reserve the          Care Packages                                                      We have taken all reasonable care to make sure that all the         of the Act you should visit the site of the Information
     right to cancel such a booking in the event that numbers fall        For all Limitless Travel tours, we offer the option to add a       services that make up the arrangements made by Limitless            Commissioner at ico.org.uk.
     below the required number at any time up to 30 days prior to         care package which will be tailored to your requirements at        Travel are provided by efficient and reputable businesses.
     your due date of departure.                                          the point of booking. We have several care options available,      These businesses should follow the local and national laws          Brochure and website contents
                                                                          which have been designed to ensure that each individual            and regulations of the country where they are provided.             We take reasonable care to ensure the accuracy of
     Flight Booking Procedure                                             who books with Limitless Travel receives the appropriate           However, please be aware that overseas safety standards             the information contained in our brochures and on our
     Please note that most airlines prefer travellers to book their       pre-holiday support, and the highest quality care while on         may be lower than in the UK. We will not be liable where            website. However, content is subject to change, often due
     flights directly when booking assistance, therefore this is not      holiday with us.                                                   any failure in the performance of the contract is due to: you;      to the actions of our suppliers (eg. airlines, hotels, activity
     a service that Limitless Travel provide. We recommend that                                                                              or a third party unconnected with the provision of the travel       providers, car hire companies etc). We will endeavour to
     travellers organise their own flights and make us aware of           We reserve the right to amend the care package assigned            arrangements and where the failure is unforeseeable or              notify you of any change known to us and affecting your
     these details so that we can organise transfers between the          following qualification calls by our care managers prior to        unavoidable; or unusual or unforeseeable circumstances              holiday prior to issuing you with our booking confirmation
     arrival airport and our resorts.                                     the tour going ahead. Any changes to your care needs must          beyond our control, the consequences of which could not             and after that, as soon as we are notified by our Suppliers.
                                                                          be advised prior to your tour, and any additional charges          have been avoided even if all due care had been exercised;          We do not generally use linking or framing. We are not
     When booking flights, travellers should ask for assistance           required for upgrading care packages will be the booker’s          or an event which we or our suppliers, even with all due            responsible for the content, policies and services of any sites
     if required, and ensure that they confirm whether they will          responsibility.                                                    care, could not foresee or forestall. Our liability, except in      linked to or accessible via our website.
     need electric wheelchair assistance and hold space, hold                                                                                cases involving death, injury or illness, shall be limited
     space for a manual wheelchair, or for any other equipment.           Full details on the care packages available can be found           to a maximum of three times the cost of your travel                 Privacy Policy
     They should ask to include extra luggage if required, in             here: http://www.limitlesstravel.org/care/http://www.              arrangements. Our liability will also be limited in accordance      At Limitless Travel Ltd we understand that how we collect,
     relation to the amount of hand luggage their airline offers          limitlesstravel.org/care/.                                         with and/or in an identical manner to:                              use, disclose and protect your information is important
     as standard. Travellers should also note that many airlines                                                                                                                                                 to you. This Privacy Policy sets out the types of personal
     have restrictions on the size of wheelchairs that they can           Cancellations and Changes                                          (a) The contractual terms of the companies that provide the         information we receive and collect when you use our
     accommodate, so it is their responsibility to make their airline                                                                        transportation for your travel arrangements. These terms are        services, how we collect it, and what we do with it, as well
     aware of this prior to booking.                                      Changes by Us                                                      incorporated into this contract; and                                as some of the steps we take to safeguard information. We
                                                                          If we make a significant change to your booking, we will           (b) Any relevant international convention, for example the          have appointed a Privacy Officer to ensure that any personal
     Limitless Travel will advise clients of our recommended flight       inform you as soon as reasonably possible if there is time         Montreal Convention in respect of travel by air, the Athens         information you provide to us will only be collected, used
     3 months prior to the holiday – this will be the flight that our     before your departure. These may include (but are not limited      Convention in respect of travel by sea, the Berne Convention        and disclosed in accordance with this Privacy Policy. We
     carers will also be travelling on to provide extra assistance.       to) the following changes: a change in accommodation to            in respect of travel by rail and the Paris Convention in respect    hope this will help you make an informed decision about
     Please note that flight cost, seats, luggage and equipment           that of a lower official category, a change of UK departure        of the provision of accommodation, which limit the amount           sharing personal information with us. In all your dealings
     hold space is all subject to availability at the time travellers     point, a change of supplier, a change in the time of your          of compensation that you can claim for death, injury, delay         with us you must ensure that others you represent are
     book. We check the availability to ensure that there is              departure or return by more than 12 hours. You will have           to passengers and loss, damage and delay to luggage. We             aware of the content of our Privacy Policy and consent to
     availability for bookings at the time this 3 months to go email      the choice of either accepting the change of arrangements,         are to be regarded as having all benefit of any limitation of       your acting on their behalf.
     is sent. We advise that travellers book as soon as possible          accepting an offer of alternative travel arrangements of           compensation contained in these or any conventions.
     following this email to ensure availability. If travellers require   comparable standard from us, (we will refund any price                                                                                 This Privacy Policy may be updated from time to time. You
     any additional support in booking, or requesting assistance          difference if the alternative has a lower value), or cancelling    Problems During Your Holiday                                        are responsible for reviewing this Privacy Policy periodically
     with airline providers, they should contact Limitless as soon        your booked arrangements and receiving a full refund.               If you have a problem during your holiday, please inform           and informing yourself of any changes to this Privacy Policy.
     as possible. It is imperative that travellers make Limitless                                                                            the relevant supplier (e.g. your hotel) or your Limitless Travel
     Travel aware as soon as they have booked their seats and             Cancellation by Us                                                 representatives in resort immediately. Should they be unable
     assistance and advise on their seat number(s).                       We reserve the right to cancel departures if the number of         to resolve the matter, please contact Limitless Travel Ltd
                                                                          clients wishing to travel is less than required for the tour       in the UK, either via the person with whom you made your
     Passport, Visa and Immigration Requirements                          to run. We will not normally cancel a holiday after payment        arrangements, or through www.limitlesstravel.org. If you
     It is your responsibility to fulfil the passport, visa and other     of the balance becomes due (60 days before departure). If          fail to contact Limitless Travel Ltd, we will not be permitted
     immigration requirements applicable to your itinerary. You           for any reason it is found necessary to do so, we will offer       the opportunity to investigate your complaint and rectify any
     should confirm these with the relevant High Commissions,             an equivalent tour at a later date. If this alternative is not     error whilst you are away, and this may affect your rights

38       0800 711 7112                                                                                                                                                                                                                            www.limitless.holiday            39
To make an enquiry or to secure your booking, please call us on

                                            0800 711 7112
                                           or visit our website

                                     www.limitless.holiday

        Please note that all images are property of Limitless Travel Ltd. We would like to thank
              Jamie Swann and Elouise Mullen for taking photos for use in this brochure

40   0800 711 7112
You can also read
NEXT SLIDES ... Cancel