2021 TOPMarks - DAY TRIPS
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2021
H O L I DAYS
& D AY T R I P S
TOPMarks
YOUR LOCAL EXPERTS IN
UK & EUROPEAN COACH TRAVEL
BASED IN HAMPSHIRE
1
Top Marks
the coach. At the end of the holiday we return
you home the same way.
Financial Security
Coaches All money paid to us is safe against the unlikely
event of financial failure, meaning you can book
a Top Marks holiday with confidence.
Welcome to our new Summer 2021 Luxury Air-Conditioned Coaches
Brochure! After the problems of last year All coaches on our holidays are modern luxury
with the dreaded Coronavirus we are vehicles with air conditioning, air suspension,
reclining seats, seat belts, WC, fridge and hot
looking forward to a bright new start in a drinks facilities.
bright new year. We hope there are lots of
holidays and day trips to whet your Good Quality Hotels
appetite for the coming summer with Our hotels are carefully selected and are always
known to us, if it is a new hotel, we will check it
a wide variety of tours to suit all tastes. out personally. Whether a small family run hotel
Producing a new brochure is always an or a modern 4-star establishment all rooms are
exciting time and this year is no different en suite ensuring a comfortable stay.
and we at Top Marks are looking forward to
Experienced Friendly Staff
giving you all a holiday to remember! From the office to the coach, our staff offer a
Mark, Rachel and Jamie friendly, helpful and professional service.
Excursions
All excursions advertised in our
Home to Home itineraries are included in the price. Some
Our extremely popular holiday pick up service entrance fees are extra.
means that you just pack your case and wait at
home, we do the rest. Either a taxi or minibus Porterage
will pick you up at home and take you to meet All main resort hotels include porterage.
1
TOP MARKS COACHES
m How to Book with
Top Marks
Booking Hotline
Simply telephone our office on: 01420 562945
to check availability or complete and sign the
booking form (see page 40) and post it with
the appropriate payment to our office. Home to Home service (Holidays only)
Alternatively you can book and pay in person: Our Home to Home service applies
Please call into our office in Ropley to discuss automatically to your booking provided that
your requirements. your home address lies in one of the towns or
villages listed. If you live outside any of these
Opening Hours
areas, we can still provide a service, but a
Monday to Friday 09:00 – 17:00
surcharge may be levied. If in doubt, please
Saturday 09:00 – 12:00
contact us for further details.
Holiday Deposits
All holidays require a £50.00 deposit per person. Aldershot, Alton, Alresford, Bagshot, Bentley
Bordon, Camberley, Clanfield, Farnborough,
Insurance
Farnham, Frimley, Godalming, Grayshott,
For more information and booking call: 01420 562945
We must insist that you arrange holiday
Guildford, Harting, Haslemere, Hindhead,
insurance to cover you in the event of illness,
Horndean, Liphook, Liss, Midhurst, Milford,
personal injury, or death, in the lead up to and
Petersfield, Rogate, Ropley, Waterlooville,
during your holiday.
Whitehill, Winchester
L Important Covid-19 Flexible Bookings
Our flexible booking means that you have
Notices the option to change your booking date or
Single Rooms destination.
Single rooms are limited and may incur a
Travel Details
supplement. Early booking is essential.
Your pickup time, hotel/tour information and
Choosing a seat luggage labels will be sent to you approximately
You may choose your seat at time of booking. 7 days before departure.
Many people wish to sit in the front seats so
early booking is strongly advised. If no particular
seat request is made customers will be
allocated the first seats available nearest the
front of the coach.
U Groups
We can accommodate complete tours or just
Buffet Breakfast help with accommodation or coach travel.
On all our continental (and some British) Bespoke tours can be arranged to suit your
holidays we arrange for our passengers to enjoy requirements. All you have to do is contact our
a buffet breakfast. We must bring to your office to take advantage of our many years’
attention that the buffet is solely for breakfast experience in arranging holidays. We don’t like
and the making up of rolls, sandwiches to boast but this is what we do, and we are
etc for lunch is not permitted. good at it!
2
SCOTTISH HIGHLANDS
© Pixabay
Scottish Highlands - Accommodation
Jacobite Steam Railway Located on the north outskirts of Fort William,
the Ben Nevis Hotel comprises of two buildings
Sun 27th Jun - Sat 3rd July accessed by an external covered walkway. All
7 DAYS £915 pp 119 comfortable en suite rooms are traditional
(single room supplement £120) in style and feature television, hair dryer and
tea/coffee making facilities. There is a spacious
For more information and booking call: 01420 562945
Price Includes restaurant, a bar with comfortable seating, a
separate lounge, and an outside terrace. Leisure
• 6 Nights Dinner, Bed and Breakfast
facilities include an indoor swimming pool,
• Tea/coffee after dinner sauna, steam room, spa bath and gym. The
• Porterage hotel doesn’t have a lift, but ground floor rooms
• Jacobite Steam Railway return journey are available.
www.strathmorehotels-thebennevis.com
• Nevis Range Gondola return journey
• 50 Minute Loch Ness Cruise
• Mallaig 1-hour wildlife cruise
• Oban
It is always a delight to visit the
Highlands of Scotland and this year we
include a magnificent return journey
on the Jacobite Steam Railway,
considered one of the greatest railway
journeys in the world. Your Holiday Itinerary
SUNDAY
All motorway today as we head north (comfort
stops en route) and our overnight hotel in the
Gretna Green area.
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SCOTTISH HIGHLANDS
MONDAY the north face of Aonach Mor, the 8th highest
Departing our hotel after breakfast we journey mountain in Britain. This afternoon we drive to
into Scotland following the shores of Loch Fort Augustus for a 50-minute cruise on Loch
Lomond, stopping for lunch along the way, Ness. Our final excursion will be a scenic drive
before arriving in Fort William by late afternoon. along Loch Linnhe to Oban, the unofficial
capital of the West Highlands.
TUESDAY - THURSDAY
The highlight of our week is undoubtedly the ©David Dixon - Jacobite Warrior entering Clansman
Harbour, Loch Ness (Geograph)
magnificent Jacobite Steam railway, an 84-mile
For more information and booking call: 01420 562945
round trip between Fort William and Mallaig. FRIDAY
Along the way we encounter spectacular Leaving Fort William after breakfast we journey
scenery and travel across the iconic Glenfinnan back to Gretna again stopping somewhere
Viaduct’s magnificent 21 arches, famously interesting for lunch.
featured in the Harry Potter films. On arrival in
the fishing village of Mallaig we embark on a SATURDAY
1-hour wildlife cruise with free whisky tasting Leaving our hotel after breakfast we retrace our
on board. The waters are frequently visited by a steps home arriving back in the local area by
variety of birds, porpoises, dolphins, whales, and late afternoon/early evening.
basking sharks.
Another day will see us take a gondola at Nevis
Range transporting us from 300’ to 2150’ on
© Pixabay
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WELSH BORDERS
© Pixabay
Welsh Borders Steam lake. All 87 en-suite bedrooms have Wi-Fi,
satellite television and tea/coffee making
& Steam Cruise facilities. The hotel has a restaurant and bar and
a lift in the Lakeside bedroom block. The hotel
Mon 5th Jul - Fri 9th July does have some ground floor rooms, accessed
5 DAYS £519 pp by 6 steps. Leisure facilities include an indoor
(single room supplement £80) pool with jacuzzi.
For more information and booking call: 01420 562945
www.mercureshrewsbury.co.uk
Price Includes
• 4 Nights Dinner, Bed and Breakfast
• Porterage
• Severn Valley Railway between
Kidderminster and Bridgnorth
• 1 Hour guided coach tour of Shrewsbury
• River Severn Cruise
• Llangollen horse drawn canal cruise
• Llangollen Railway
• Blists Hill Museum
Staying on the outskirts of Shrewsbury, Your Holiday Itinerary
close to the Welsh border, where MONDAY
Our morning departure will see us travel to
Shropshire meets Wales. We include
Kidderminster and the Severn Valley Steam
some great railway rides, Railway for a classic rail journey to Bridgnorth.
boat rides and museums! From here we expect to arrive at our hotel by
late afternoon.
Accommodation
The Mercure Shrewsbury Albrighton Hall Hotel TUESDAY
and Spa is a stunning 18th century manor A short drive into Shrewsbury to meet our
house with 15 acres of gardens and ornamental guide for a one-hour tour of one of England’s
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WELSH BORDERS
finest medieval market towns, with over 600
listed buildings including many black and white
half-timbered Tudor buildings. After our tour sit
back and relax on a 40 minute cruise along the
River Severn before an afternoon to explore this
lovely town at leisure.
© Pixabay
THURSDAY
We go to another UNESCO World Heritage Site,
the spectacular Ironbridge Gorge before visiting
Blists Hill, an open air museum where townsfolk
For more information and booking call: 01420 562945
in traditional dress re-enact life in an authentic
Victorian community – the village of Ironbridge
© Elliott Brown - Weavealicious and Junk ‘n’ Disorderly,
Shrewsbury (Flickr)
and the famous ‘Iron Bridge’ itself. Change your
modern money into old coins to spend in the
WEDNESDAY village!
Today we cross the border into Wales and
explore the picturesque town of Llangollen with FRIDAY
the River Dee running through its heart. Enjoy Sadly, we depart our hotel after breakfast and
the peace and tranquillity of a horse drawn begin our journey home, with a stop at
canal boat trip along the Llangollen Canal, now lunchtime in the Cotswold town of Cirencester,
a UNESCO World Heritage Site. Enjoy arriving back in the local area by late afternoon.
Llangollen’s wealth of independent shops before
a nostalgic trip back in time through the Dee
Valley on the Llangollen Railway.
© Robin Drayton - Horse drawn narrowboat. Llangollen Canal (Geograph) 21
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DELIGHTFUL DINGLE
© Pixabay
Delightful Dingle & Accommodation
River Island Hotel - The River Island Hotel is
Dolphins located at the heart of Sliabh Luachra, a part of
Ireland that is known and respected for its love
Sun 18th Jul - Sat 24th Jul of traditional Irish music and dance. Centrally
7 DAYS £759 pp located in the vibrant market town of
(single room supplement £120) Castleisland, once described as ‘less a
For more information and booking call: 01420 562945
town, than a street between fields!’ All 52
Price Includes rooms are en suite and feature hair dryer,
trouser press, air-conditioning, Wi-Fi, and tea/
• 5 Nights Dinner, Bed and Breakfast
coffee making facilities. The hotel has a lift, bar,
• 1 Night Bed and Breakfast and restaurant.
• One free drink (wine, beer or soft drink) www.riverislandhotel.com
with dinner each evening in resort
• Tea/coffee after dinner
• Nightly entertainment (quiz, bingo or
other) in resort
• 1 Night traditional Irish
entertainment in bar
• Dingle Bay Cruise and Dolphin watching
• The Ring of Kerry
• The Craic!
Always a pleasure never a chore
returning to Ireland and this year we are
going to County Kerry with a tour
combining entertainment (The Craic!!) Your Holiday Itinerary
and exciting excursions including a unique SUNDAY
An early start as we join the M4 west to
boat trip with dolphin watching around
Pembroke and our afternoon sailing to Rosslare.
Dingle bay.
We do not include dinner tonight, but it is
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DELIGHTFUL DINGLE
possible to eat on the ferry or once we arrive at Killarney where you have the chance to take
our overnight hotel in Waterford. We expect to a jaunting car ride through the national forest
arrive around 20:00/30. followed by a scenic lake cruise (Jaunting car/
boat ride not included in price).
MONDAY Another fantastic trip will be to the Ring of
Leaving Waterford after breakfast we continue Kerry. Formed during the last Ice Age, this
our journey to Castleisland with a lunchtime picturesque peninsula with its traditional
stop in the town of Cobh, the final port of call villages, lush countryside, and ocean views,
for the Titanic before she met her fate in 1912. makes a wonderful coastal drive.
TUESDAY - THURSDAY
During our stay we include some exciting
excursions. One great day out will be to the
Dingle Peninsula where we shall enjoy a scenic
tour of this precious Irish landscape with
ancient beehive huts surrounded by an intricate
coastline, a region that has captivated poets,
writers and filmmakers for generations. This
afternoon we have a special treat with an hour’s
For more information and booking call: 01420 562945
scenic boat tour and dolphin watching
excursion around Dingle Bay.
FRIDAY
We depart our hotel after breakfast and make
our way back to Waterford for our last night. We
expect to arrive in Waterford by early afternoon
giving you time to explore before dinner.
SATURDAY
Our last day and an early start for Rosslare and
© Pixabay our 08:45 sailing to Pembroke. We haven’t
included breakfast in the hotel but have
You may like to spend a day relaxing in vouchers to enjoy a relaxing breakfast on
Castleisland or join the coach to nearby the ferry.
© Pixabay
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YORKSHIRE DALES
© Pixabay
Yorkshire Dales, Harrogate feature television, hairdryer and tea/coffee
making facilities. Public areas are open plan with
& Gardens a traditional style bar and the hotel has a lift.
www.cedarcourthotels.co.uk
Mon 16th Aug - Fri 20th Aug
5 DAYS £489 pp
(single room supplement £80)
For more information and booking call: 01420 562945
Price Includes
• 4 Nights Dinner, Bed and Breakfast
• Porterage
• Welcome tea/coffee
• All single rooms are double/twin for
single occupancy
• Yorkshire Dales Tour
• Newby Hall
• RHS Garden Harlow Carr
Harrogate is a great base from which Your Holiday Itinerary
MONDAY
to explore the nearby Yorkshire Dales
A morning departure for our journey north
and some of its wonderful gardens. stopping in Stamford for lunch (not included).
Stamford is widely regarded as one of the
finest stone towns in England and a favourite
Accommodation with television and film producers (Pride and
Cedar Court Hotel - This hotel is situated in a Prejudice, Middlemarch, The Da Vinci Code). On
beautiful setting, in a quiet area of town, arrival at our hotel we enjoy a welcome cup of
approximately 15 minutes’ walk from the tea/coffee.
centre. The Cedar Court Hotel dates from 1671
and was Harrogate’s first hotel. All 100 en suite TUESDAY - THURSDAY
bedrooms are traditionally furnished and During our stay we include some great
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24YORKSHIRE DALES
excursions as well as a free day in the flower The award-winning gardens are a feast for the
filled spa town of Harrogate. eyes with smaller gardens branching off from
the famous double herbaceous borders leading
down to the river. In the afternoon we enjoy a
visit to RHS Garden Harlow Carr, where we can
stroll along the streamside walk admiring the
flowers and relax in the sweet-scented garden.
A full day will be spent in the stunning Yorkshire
Dales, a landscape full of contrast with rolling
hills, rugged peaks, lush dales, and heather cov-
ered moors. There are plenty of stops along the
way at places of interest. We spend the morning
For more information and booking call: 01420 562945
at Newby Hall, a beautiful Georgian country
house set amidst spectacular gardens.
A tour of the house reveals its splendid interiors
which include some of Chippendale’s finest.
© John Sparshatt - Late summer at Harlow Carr (Geograph)
FRIDAY
Departing Harrogate after breakfast we head
south with a stop away from the motorway at
lunchtime, arriving home by early evening.
© Richard Humphrey - Montpellier Cafe Bar in Harrogate (Geograph) 25
24JERSEY
© Pixabay
Jersey Accommodation
Sun 22nd Aug - Sat 28th Aug Mayfair Hotel - This large hotel is located close
to the centre of St. Helier with its main streets
7 DAYS £799 pp an easy 10-minute walk away. Each of the 222
(single room supplement £80)
comfortable en suite bedrooms feature a
television and tea/coffee making facilities. There
For more information and booking call: 01420 562945
Price Includes is a large traditional bar as well as a smaller
• 6 Nights Dinner, Bed and Breakfast café on the ground floor next to the large open
• Porterage plan restaurant. The leisure facilities include an
indoor swimming pool, spa bath and sauna.
• Tea/coffee after dinner
www.modernhotels.com
• All single rooms are double/twin for
single occupancy
• Lunch on ferry
• Full day tour of Jersey
• Excursion/entrance to Pallot Museum
• Excursion/entrance to Jersey War Tunnels
• Excursion to Winery with tasting and
Jersey Cream Tea
• All port – hotel – port transfers
• Coach travel from home to Poole
and return
• Top Marks representative throughout
Although British, Jersey has a Your Holiday Itinerary
continental feel about it being so close SUNDAY
An early start to Poole and our Condor ferry to
to France. Measuring only five miles by St Hellier. We include a voucher for tea/coffee
nine, Jersey’s size makes it ideal for a and lunch whilst on board. On arrival in Jersey a
relaxing holiday. local bus will transfer you to your hotel.
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26JERSEY
MONDAY fascinating collection of steam, farm, and other
Today we embark on a full day guided tour of machinery. From here we head to the Jersey
the island visiting St Aubin’s Bay, St Brelade’s War Tunnels, built during the German
Bay, Corbiere Lighthouse, St Ouen’s Bay, Greve occupation of the island in WWII.
de Lacq Barracks and Gorey Harbour.
For more information and booking call: 01420 562945
THURSDAY
A morning to relax before enjoying a guided
tour of La Mare Wine Estate in the afternoon.
© Allen Watkin - La Corbiere lighthouse (wikimedia commons)
Producing wine, gin, vodka, chocolate, jams, and
baked goods, we finish off our tour with tastings
TUESDAY
followed by a Jersey Cream Tea.
A free day to explore/relax at your leisure. Take
a stroll along the esplanade and visit one of the FRIDAY
many attractions on offer or maybe just wander Another free day to explore or relax. Other
through the excellent tax-free shopping area. excursions can be booked at the hotel.
WEDNESDAY SATURDAY
This morning we visit the Pallot Steam, Motor We depart the hotel for our afternoon sailing
and General Museum, which houses a home.
© Pixabay 27
265 DAY MYSTERY TOUR
5 Day Mystery Tour
Sun 10th Oct - Thur 14th Oct
5 DAYS £499 pp
(single room supplement £78)
Price Includes
• 4 Nights Dinner, Bed and Breakfast
• Porterage
• Welcome tea/coffee on arrival
• Tea/coffee and scones one afternoon Your Holiday Itinerary
• Free use of leisure facilities SUNDAY
• All excursions including train and On arrival at our hotel we enjoy a cup of tea/
boat rides coffee while our cases are taken to our rooms.
MONDAY - WEDNESDAY
Another choice of our popular 5 Day We have plenty of great excursions over the
Mystery Tours but where to this time? next three days for you to enjoy. During our
stay we include a ride in a boat and a ride on a
train! How exciting is that!! Plus, other places of
Call: 01420 562945
interest.
Accommodation
The hotel is located in a rural location this hotel THURSDAY
has a restaurant, bar, and lounge as well as an Departing our hotel after breakfast we head
indoor swimming pool and spa facilities. All en home with a lunch stop away from the
suite bedrooms feature a television, hairdryer motorway.
and tea/coffee making facilities. The hotel does
not have a lift, but ground floor rooms are
available.
27
285 DAY MYSTERY TOUR Call: 01420 562945
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29LITTLE TRAINS OF WALES
Little Trains of Wales hairdryer and tea/coffee making facilities. There
is a spacious restaurant and a bar as well as
Sun 17th Oct - Thur 21st Oct plenty of comfortable seating in the four
lounges. The hotel has a lift and an indoor
5 DAYS £499 pp swimming pool.
(single room supplement £100 - only 4)
www.celtic-royal.co.uk
Price Includes
• 4 Nights Dinner, Bed and Breakfast
• Porterage
• All single rooms are double/twin for
single occupancy
• Entertainment on two nights
• Ffestiniog Railway
• Snowdon Mountain Railway (Diesel)
• Welsh Highland Railway
Your Holiday Itinerary
Enjoy memorable journeys on the SUNDAY
We journey north by motorway, with comfort
Welsh Highland, Ffestiniog and
stops along the way, before entering Wales and
Call: 01420 562945
Snowdon Railways through the our home for the next four nights, the Celtic
breathtaking mountain scenery Royal Hotel.
of Snowdonia.
MONDAY
Accommodation We drive to Porthmadog for a nostalgic rail trip
This historic hotel is situated within walking on the famous Ffestiniog Railway to the slate
distance of Caernarfon’s walled town and quarrying town of Blaenau Ffestiniog. From
impressive castle. All 110 en suite bedrooms are here it is a short drive to the delightful village
stylish and well decorated with television, of Betws-y-Coed, which literally translates to
‘sanctuary in the wood’. After lunch we take a
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30LITTLE TRAINS OF WALES
beautiful drive back via the Llanberis Pass to
Caernarfon and an afternoon free to explore at
leisure.
WEDNESDAY
Today we board the Welsh Highland Railway
train for a spectacular journey through the
Snowdonia National Park to Porthmadog, which
has no less than three narrow gauge railway sta-
tions. After lunch (not included) in Porthmadog
we return to Caernarfon by mid-afternoon.
© JackPeasePhotography - Snowdon, Snowdonia
National Park (flickr) THURSDAY
Departing our hotel after breakfast we retrace
gorgeous drive through the Snowdonia National our route home with comfort stops along the
Park back to Caernarfon. way, arriving back in the local area by early
evening.
TUESDAY
A short drive to nearby Llanberis and a journey
on the Snowdon Mountain Railway taking you
to the summit of Mount Snowdon before a
Call: 01420 562945
© Jeff Buck - Snowdon Mountain Railway (Geograph)
31
30THURSFORD - CHRISTMAS SPECTACULAR
Thursford - Christmas Accommodation
Dunston Hall Hotel - This lovely 4 star country
Spectacular house hotel retains a traditional elegance
amidst 150 acres of landscaped grounds.
Thur 2nd Dec - Sat 4th Dec Each of the 169 bedrooms is stylish in design
3 DAYS £319 pp featuring a television, hairdryer and tea/coffee
(single room supplement £50) making facilities, and the spacious public areas
include an elegant bar, with views over the golf
Price Includes course, and a large modern restaurant. The hotel
has an indoor swimming pool, spa bath, sauna,
• 2 Nights dinner, bed and breakfast
and steam room. The hotel has a lift although
• Home to Home pick up/drop off ground floor rooms are available.
• Porterage www.dunstonhallhotel.co.uk
• Welcome tea/coffee
• Free use of leisure facilities
• All single rooms are twin/double for
single occupancy
• Thursford Spectacular ticket
• All excursions
The fantastic Thursford Christmas
Call: 01420 562945
Spectacular has to be the happiest,
most vibrant show you could wish to
Your Holiday Itinerary
see in the build up to Christmas – an THURSDAY
extravaganza of non-stop singing, A morning departure for our journey to Norfolk
dancing, music, humour and variety. where we shall enjoy a lunchtime stop in the
small cathedral city of Ely. On arrival at our
We defy you not to come out smiling!
hotel we enjoy a relaxing cup of tea/coffee
while our cases are taken to our rooms.
31
32THURSFORD - CHRISTMAS SPECTACULAR
SATURDAY
Departing our hotel after breakfast we make
the short journey into Norwich, where you
will have a few hours to explore this lovely city
centre with its excellent shopping, fabulous
market and the medieval streets around the
magnificent cathedral. We depart Norwich by
early afternoon expecting to arrive back in the
local area by early evening.
FRIDAY
This morning we drive to the coast and the
attractive and charming town of Sheringham.
From here we continue to Thursford, home of
the Christmas Spectacular, for our 2pm show.
Set in the magical surroundings of mechanical
organs and fairground carousels, this wonderful
show has a cast of 120 professional singers,
dancers and musicians.
© Pixabay
Call: 01420 562945
33
32RUDESCHIEM - GERMAN CHRISTMAS MARKETS
Rudesheim - German Accommodation
Parkhotel Rudesheim - The Parkhotel is situated
Christmas Markets in the centre of Rudesheim facing out towards
the Rhine with the Christmas market on its
Mon 6th Dec - Fri 10th Dec doorstep. All bedrooms are en suite with
5 DAYS £499 pp television, hairdryer and tea/coffee making
(single room supplement £83) facilities. The hotel has a bar, restaurant and sun
terrace overlooking the Rhine.
Price Includes www.parkhotel-rudesheim.de
• 4 Nights Dinner, Bed and Breakfast
• Home to Home pick up/drop off
• Porterage
• Welcome tea/coffee on arrival
• Tea/Coffee after dinner
• Winzerexpress tourist train
• Frankfurt Christmas Market
• Koblenz Christmas Market
Your Holiday Itinerary
MONDAY
There is a special atmosphere An early start to Folkestone and our shuttle
Call: 01420 562945
surrounding Christmas Markets in crossing to Calais. Driving through France and
Germany, and we enjoy three of the Belgium into Germany, we expect to arrive in
Rudesheim by approximately 19:00.
best. As well as Rudesheim we also
visit Frankfurt and Koblenz TUESDAY
Christmas Markets. We begin our day with a fun ride on the
Winzerexpress, a little tourist train that will take
you high into the vineyards as well as through
the town. After our return the rest of the day
will be free to explore Rudesheim and its
33
34RUDESCHIEM - GERMAN CHRISTMAS MARKETS
enjoy a boat ride on the Rhine. A stroll up and
down the Drosselgasse, with its many bars,
live music and shops, is a must as is tasting a
delicious Rudesheimer coffee!
WEDNESDAY
Today we follow the Rhine to the city of
Frankfurt and one of the oldest, largest and
most captivating Christmas Markets in
Germany. Set in the old town the scent of
wonderful Christmas Market, which is set Mulled Wine, gingerbread, roasted chestnuts,
amongst the streets of this historic old town. and Christmas is everywhere. Next to the
You can also visit the Asbach Brandy distillery, market is the fabulous modern city centre with
Siegfried’s Mechanical Musical Museum, the fantastic shopping.
Wine Museum or even the Torture Museum!
You can take a cable car to the Niederwald THURSDAY
Monument high among the vineyards or maybe We drive along the stunning heart of the Rhine
Valley via Boppard to Koblenz, where the rivers
Rhine and Mosel meet. Once here you can
enjoy the Christmas Market situated in the old
town or maybe take a cable car ride across the
river to the fortress high above the town.
FRIDAY
An early start after breakfast for our journey
home. We retrace our steps to Calais expecting
to arrive back in the local area by mid evening.
© Uli - Ruedesheim drosselgasse (wikimedia commons)
Call: 01420 562945
35
34TOPMarks
reserve the right to cancel your holiday, retain your
TOP MARKS COACHES - TERMS & CONDITIONS
deposit, and apply cancellation charges set out in
Paragraph 4 “If You Cancel Your Holiday”.
3. IF YOU CHANGE YOUR BOOkING
YOUR LOCAL EXPERTS IN If, after our confirmation has been issued, you wish
UK & EUROPEAN COACH TRAVEL to change to another 2021 holiday or change
departure date we will do our utmost to make
the changes, provided that written notification is
received at our offices from the person who signed
TRADING AGREEMENT
the booking form, or their Travel Agent, not
Our Fair Trading Agreement sets out clearly and
later than the date on which the balance of the
simply the responsibilities which we at Top Marks
original holiday cost was due for payment. Any
have to you and which you in return have to us when
alteration by you made later than the original
a contract is made between us. The contract is made
balance date will be treated as a cancellation of
when you make a booking and we accept it by written
the original booking and will be subject to the
confirmation on the terms set out to you. When
cancellation charges set out in paragraph 4. Other
signing the Booking Form for your holiday you will
alterations such as additional requests or change of
sign on behalf of yourself, and others named in your
pick up point MUST be notified to our office in
party, that you have read, understood and have
writing.
accepted this Fair Trading Agreement and the Holiday
information provided to you. Your obligation is to pay
4. IF YOU CANCEL YOUR HOLIDAY
the price of the holiday and recognise your liabilities if
You, or any member of your party, may cancel your
you wish to alter the holiday or make a cancellation.
holiday at any time provided that the cancellation
On our part we have obligations to provide you with
is made by the person signing the booking form
the holiday you have booked. Our specification of
and is communicated to us in writing via the office
that holiday and our terms are clearly stated to you.
at which you made your booking. As this incurs
Your contract is entered into with Top Marks. Any
administration costs we will retain your deposit
other subsidiary companies of Top Marks involved in
and, in addition apply cancellation charges up to
the booking or management of your holiday shall be
the maximum shown below:
deemed to acts as our agents. This Fair Trading
Agreement applies to all holidays sold.
Period before Amount of
YOUR CONTRACT WITH TOP MARKS departure within Cancellation
which written charge shown
1. YOU PAY A DEPOSIT cancellation is as % of
When you make a booking you must complete a received holiday price
booking form, accepting on behalf of all your party
the terms of the Fair Trading Agreement, and More than 42 days Deposit only
pay a deposit per person as specified on each
42 - 29 days 30%
holiday itinerary. All monies paid to your Travel
Agent are held by him on your behalf until you 28 -15 days 45%
receive our confirmation.
14 -8 days 60%
2. YOU PAY THE BALANCE
The balance of the fare must be paid via the office 7 days-day of 100%
at which you made your booking at least eight departure
weeks before the holiday departure date. If you
book within the applicable balance due period No refunds can be made by us in respect of
you must pay the full holiday cost at the time of cancellations received by us on or after the date of
booking. If the balance is not paid in time we departure.
35
36NOTE: If the reason for cancellation is covered under holiday in the event of unreasonable conduct.
TOP MARKS COACHES - TERMS & CONDITIONS
the terms of an insurance policy you may be able to
reclaim these charges. OUR PROMISE TO YOU
1. WE RESERVE YOUR HOLIDAY
5. IF YOU HAVE A COMPLAINT When you or your agent has provisionally con
If you have a complaint during your holiday, please firmed that we have available spaces on the
inform our driver/courier, or the representative holiday of your choice and we have received a
who will do his/her utmost to resolve the problem deposit and a signed booking form, a confirmation
immediately. If the matter cannot be put right on invoice will be forwarded to you normally within
the spot, you must notify us in writing within 14 14 days of receipt. At this point a contract is made
days of the completion of your holiday and this between us. In the event that a holiday was sold
must be sent to: through a Travel Agent who defaulted, we
Top Marks, Manor Farm, North Street, guarantee your holiday on production
Ropley, New Alresford, SO24 0DF of adequate documentation to establish the sale.
6. STATUTORY AUTHORITIES 2. YOUR HOLIDAY PRICE
This brochure is issued subject to the approval of The price of your holiday is guaranteed and will
the Traffic Commissioners and other relevant not be subject to any surcharges except for those
statutory authorities, and the company reserves resulting from Government action, for example
the right to modify itineraries to conform with VAT and additional holiday bonding requirements.
requests from the competent authorities in the In all cases we reserve the right to pass these
United Kingdom and any other sovereign state amounts on in full. Holiday prices include all coach
through which the tours run. travel, hotel accommodation and meals as
specified in the holiday description and V.A.T. at
7. CONDITIONS OF CARRIAGE the current rate where applicable. At the time
When you travel on an aircraft, train or ship, the of writing V.A.T. is not charged on the coach travel
conditions of carriage of the carrier apply and are element of your holiday price. Morning coffee,
subject to National and International conditions afternoon teas and other refreshments are not
which may limit or exclude liability. Your contract included. Gratuities to hotel staff and drivers/
made under the terms of this Fair Trading couriers are discretionary.
Agreement is subject to English law and
jurisdiction. The Public Service Vehicle (Conduct of 3. IF WE CANCEL YOUR HOLIDAY
Drivers, Conductors and Passengers) Regulations as In certain circumstances we may have to cancel
amended 1990, apply to all coaches throughout your holiday, and if this should occur we will return
any holiday in the U.K. to you all monies you have paid to us, or offer you
a suitable alternative.
8. OTHER IMPORTANT POINTS a. immediately prior to the departure date unless
On a Top Marks holiday you must not: you have not paid for your holiday in full, if we
a. Bring a pet or any other animal (other than then cancel your holiday you will be entitled to
Guide Dogs and Assistsance Dogs): either an alternative holiday or a full refund.
b. Play a radio or music on the coach. b. after the balance due date, except as a result of
hostilities, political unrest or other
Excursions are included in the price of most circumstances amount to force majeure. If we
holidays unless stated. and refunds cannot be have to cancel or materially alter a tour, holiday
made for passengers not wishing to go on these or other travel arrangements after the date
excursions. Admission fees to buildings, grounds etc when the payment of the balance of the
are not included in the price of the holiday unless price becomes due but not more than 14 days
otherwise stated in the itinerary. We must point before your intended departure date, we shall
out that Top Marks reserve the unconditional rights ensure that you receive reasonable
to refuse a booking or terminate a passenger’s compensation.
37
36If we cancel or materially alter a tour, holiday or other 5. WHAT HAPPENS TO COMPLAINTS
TOP MARKS COACHES - TERMS & CONDITIONS
travel arrangements within 14 days of your departure All complaints that are received are thoroughly
date we shall ensure that you receive a higher level of investigated and customers kept informed at each
compensation to that which would have been granted stage of the investigation. Sometimes the
had the cancellation or material alteration occurred investigation can take time awaiting response from
in excess of 14 days before your intended departure hoteliers. We can normally reach an amicable
date. settlement of the few complaints we receive,
if the complaints found to be genuine.
Please note that it is necessary for there to be a
minimum number of passengers in order to operate 6. OUR RESPONSIBILITY TO YOU
a tour, If cancellation is due to this reason, we will We accept responsibility for ensuring that all
refund all monies paid by you. component parts of your holiday described to you
are supplied to you to a reasonable standard.
4. IF WE CHANGE YOUR HOLIDAY
We accept responsibility for the acts or omissions
The arrangements for holidays are made many
of our employees, agents, sub-contractors and
months in advance and changes are sometimes
suppliers. We shall not accept responsibility
unavoidable. Most of these changes are, however,
or liability for death, bodily injury or illness caused
very minor but where significant we will notify you
to the signatory of the contract and/or any other
as soon as reasonably possible before your
named person on the booking form, except for
departure dates. The following circumstances
negligent acts or omissions of our employees,
would be regarded as significant alterations;
agents, sub-contractors or suppliers. Any claims
changes in resort area, reduction in quality of main
arising therefrom shall be subject to English law in
hotels (not overnight hotels) or change in tour
respect of any questions of liability or quantum,
itinerary which involves a destination being
and all proceedings shall be within the exclusive
completely eliminated from the original itinerary.
domain of the English Courts. The following
In the event of a significant change you may
circumstances fall outside our direct control and
decide to:
accordingly we are not prepared to accept
a. continue with the holiday as amended, or
responsibility or liability.
b. accept an alternative holiday which we may
a. Please remember that some amenities (e.g.
offer you, or
hotel lifts, swimming pools etc) require servicing
c. cancel your booking.
and cleaning and may not therefore be available
If you choose a, or b we will pay you compensation on at all times. Some services may be affected by
the scale of as follows. If you choose c, we will refund weather conditions and their availability is
all monies paid by you, plus compensation on the entirely at the discretion of the provider of the
scale to follow. service. Entertainment (particularly live
entertainment) provided by hotels is
Period before Compensation per frequently subject to demand and its nature
departure within which person and/or frequency may be varied if there is a lack
a “significant change” of demand or insufficient numbers staying in
is notified to you the hotel.
or your travel b. We cannot accept responsibility for an accident
agent received or incident, which occurs due to the negligence
of an air or sea company.
42 days NIL c. The published running times of services are
estimates only and we will not be liable for any
29 - 42 days £5.00 loss (howsoever caused) arising from delay or
15 - 28 days £10.00 failure to operate services in accordance with
published timings.
8 - 14 days £15.00
0 - 7 days £20.00
37
38HOLIDAY INFORMATION 8. SINGLE ROOMS
TOP MARKS COACHES - TERMS & CONDITIONS
The number of single rooms for each holiday is
(NOT PART OF CONTRACT) limited and these rooms are allocated on a first
come, first served basis. Again, early booking of
1. LUGGAGE
singles is advisable. Any supplementary charge for
We ask you to keep luggage down to one medium
single rooms is shown on each itinerary.
sized suitcase per person, and a small holdall can
also be taken on board the coach.
9. ENTERTAINMENT
Some of the hotels arrange additional
2. SEAT ALLOCATION
entertainment, which could include music,
Seat allocation is made strictly in order of booking,
dancing, film shows, bingo etc. The nature and
so early booking is advisable, Wherever possible,
frequency of the entertainment offered is at the
we will accommodate any special request such as
discretion of the hotel and therefore not
near-side or off-side.
guaranteed, and could be withdrawn if there is
lack of demand or insufficient numbers in the
3. SMOKING
hotel.
Smoking is not permitted on our touring coaches.
On all journeys regular comfort stops are made.
10. PASSPORTS
For all continental holidays, you will require a full
4. TRAVEL DOCUMENTS
10-year British Passport (passports should have
When you have paid the balance, around one week
at least 6 months validity). We cannot accept
prior to departure we will send you the necessary
responsibility if passengers are not in possession
luggage labels, hotel information. Certain
of the correct travel documents.
documents, such as air or boat tickets, may be
retained and issued to you by your driver/courier
11. BUFFET BREAKFAST
during your holiday.
On all of our continental holidays we arrange for
our passengers to enjoy a buffet breakfast. We
5. SPECIAL CARE FOR DISABLED
must bring to your attention that the buffet is
The holidays have been designed to include as
solely for breakfast, making up rolls, sandwiches
much interest as possible. Some hotels will have
etc. for lunch is not allowed.
steps to contend with, may not possess lifts, and
may not be suitable for those less able to get
around. Please do not hesitate to contact us for
further information and advice.
6. SPECIAL DIETS
If you have any special dietary requirements such
as vegetarian or diabetic diets, it is important that
you inform us in writing at the time of booking.
We will pass on any special request to the hotel(s)
concerned, but we cannot make guarantees on
their behalf.
7. GROUND FLOOR ACCOMMODATION
Request may be made at the time of booking for
ground or low floor rooms, and these will again be
passed on to the hotel(s), who will do their
utmost to comply with any such requests.
Whether or not a hotel has a lift is indicated in
each itinerary.
39
38DAY TRIPS - TERMS & CONDITIONS
TOPMarks
YOUR LOCAL EXPERTS IN
UK & EUROPEAN COACH TRAVEL
TERMS AND CONDITIONS Telephone: 01420 562945
• Seats are allocated strictly in order of booking. Email: bookings@topmarkscoaches.co.uk
Requests for certain seats may be made and we In person: Top Marks, Manor Farm, North Street,
will be pleased to allocate these where available Ropley, New Alresford, Hants SO24 0DF
• We reserve the right to cancel any excursion if Website: www.topmarkscoaches.co.uk
insufficient numbers of seats have been sold and Opening hours: Monday - Friday 09:00 – 17:00
all monies paid will be fully refunded
• Please be punctual at your pick up point, the coach
cannot wait for latecomers
• All coaches are non smoking
• Provisional bookings are held for 5 days only
GROUPS
• Tickets for shows and concerts will be handed to We are happy to welcome groups on any excursion
you on the day of travel by your driver and can offer a free place (coach travel only) for every
• Cancellation by the customer - In the event of ten booked. Alternatively, if you want to arrange your
cancellation on a customer’s part we will do our own group booking, we can personally tailor your
best to re-sell any seats or tickets but if we are needs and book entrances, tickets and of course your
unable to do so the following methods apply: coach. We are also available to offer free advice
• In the event of reselling seats an admin charge of regarding any proposed excursion you may be
£3.00 will be charged thinking of making.
• Cancelled more than four weeks before departure
date a refund of the coach fare only will be given CORONAVIRUS
in the form of a credit note which can be used as
payment towards another excursion in the future.
• Cancelled within four weeks before departure date
– no refund.
• All return times are a guideline only.
HOW TO BOOK A TOP MARKS DAY OUT We would like to reassure our customers that
travelling on a Top Marks coach is both safe and
Contact our office to check availability
rewarding, and all government guidelines are followed
Make your booking either by telephone, email or in
closely.
person at our office.
Payment must be made within 5 days of booking
Social distancing observed regarding coach seating,
An invoice will be issued at time of payment with
Hand sanitizer for your use on each vehicle
pick up point, time and seat number. Please check
Spare masks available if you leave yours at home!
all details are correct
Each coach sanitized before and after each
Have a great day out!
excursion,
If you have a great day out please spread the word
Purifying filters fitted to air conditioning system
and tell your friends, if not please tell us
meaning clean air is circulated continuously
All government guidelines strictly adhered to
39
40HOLIDAY BOOKING FORM
BOOKING FORM
Tour Destination
Tour Date
PASSENGER DETAILS
All correspondance will be sent to the first name passenger
MR ACCOMMODATION
HOME ADDRESS &
MRS INITIAL SURNAME
TELEPHONE NUMBER
MISS Double Twin Single
For more information and booking call: 01420 562945
Special Request (special diets, access problems, etc)
PAYMENT DETAILS
Deposit/Full Amount for persons @ £ TOTAL ENCLOSED £
(Deposit for each holiday is £50 per person)
Please make cheques payable to: Top Marks
I, declare I have read the Booking Conditions and I accept these on behalf of myself and all other named
Signature Date
If you wish to pay by credit / debit card please call: 01420 562945
Top Marks
Manor Farm, North Street, Ropley, New Alresford, Hampshire, SO24 0DF
bookings@topmarkscoaches.co.uk Tel: 01420 562945
www.topmarkscoaches.co.uk
41
40Topmarks Coaches Top Marks Coaches
Transporting you safely Your safety assured
and comfortably
We provide private hire services for
Confederation of Busk Approved
• Day trips passenger transport
certified
Tour Operator
• Excursions
• Corporate travel
• School trips
• Outings for private groups
Contact Topmarks Coaches to
Universal Rating Business adheres to
discuss your requirements. Verified: Excellent Government and public
by Safebuy health guidance
For more tours, information and bookings call: 01420 562945
or email: bookings@topmarkscoaches.co.uk
Top Marks Coaches, Manor Farm, North Street, Ropley
New Alresford, Hampshire, SO24 0DF
OFFICES OPEN MONDAY - FRIDAY 09.00 - 17.00
www.topmarkscoaches.co.ukYou can also read
