Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...

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Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
Toyota Realtime Model -
Enabling a new Marketing
approach
Karen Peeters
Senior Manager Interactive, Asset Management & Publications

Timo Winkelbach
Senior Project Manager CGI Data & Processes
Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
Scope of department

                              CAD               BTL          e-SERVICES

                           Virtual model    Production of    Website strategy
                               setup         brochure &       & online tools

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                                           website content

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2        5/4/2012
Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
Enabling our markets to cater
 for expansion of (especially
digital) BTL channels to reach
   maximum audience in a
    resource efficient way
Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
Shift of focus

1. Cross channel communication
2. From project to process
3. Life cycle management
Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
Fast increase of publication channels due to
customized communication & boom of new devices

                                                                GRADE
                                                                 GRADE
                                           MOBILE
                                            MOBILE               PAGE
                                                                  PAGE
                                           WEBSITE
                                           WEBSITE
      LEAFLET
       LEAFLET                                                              CAR
                              CLASSIC                TABLET                  CAR
        //DM
           DM                  CLASSIC                TABLET              CONFIG
                              WEBSITE                WEBSITE               CONFIG
                              WEBSITE                WEBSITE
                                                                MODEL
                                                                MODEL
                 BROCHURE                  WEBSITE               PAGE
                                                                  PAGE              FINANCE
                  BROCHURE                 WEBSITE                                   FINANCE
    PRESALES                                                                          TOOL
                                                                                       TOOL
     PRESALES
    BROCHURE                                          SOCIAL
                                                       SOCIAL            FILTER
                                                                          FILTER
     BROCHURE                e-BROCHURE
                              e-BROCHURE             SHARING
                                                      SHARING             TOOL
                                                                           TOOL
Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
Marketing Resource Management (MRM)
The 5 M’s

              MATERIAL
               (WHAT)

              MANPOWER
                (WHO)

              MACHINERY
              (SYSTEMS)

               MONEY

               MINUTES
Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
Breaking down asset production process

                 BRIEFING         PRODUCTION         LOCALISATION      PUBLICATION

 MATERIAL    Too much           Nr of iterations?   How many image    Different pub?
  (WHAT)     details,overlap?   How?                variants?         Usage of each?
 MANPOWER    Efficient prep?    Multiple            Can we simplify   Who?
   (WHO)                        agencies?           loc work?
 MACHINERY   Information        Tools to share?     Tools to share?   Tools
 (SYSTEMS)   sharing?                               Automate?         supporting loc?
             Budget clear?      Can we do           Can we            Budget clear?
  MONEY
             Hidden costs?      cheaper?            simplify?         Hidden costs?

  MINUTES     Time leakage?      Time leakage?       Time leakage?     Time leakage?
Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
Actions identified related to CAD

1. Standardize repetitive tasks
                                      PRE-PRODUCTION
2. Sign off process Virtual Model

3. Asset production process            PRODUCTION
4. Increase usage of created assets
Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
CGI process improvements
Toyota Realtime Model - Enabling a new Marketing approach - Karen Peeters Senior Manager Interactive, Asset Management & Publications Timo ...
1. Standardize:
   Colour approval & Material Library
Before:               1F7 silver…                       …is 1F7 silver…                           …is 1F7 silver…

                                                            Colour-calibrated    Light box for
                                                            computer screen!    printed images!

Decision:                                                                                         Now:
1 Exterior light setup standardised for all models                                                         One list with all Toyota colours
 (tested on iQ, Auris and Land Cruiser)                                                                    with standardised
                                                                                                           RGB and CMYK values
1 Interior light setup standardised for all models
                                                                                                           for Print and Online usage
 (tested on iQ, Auris and Land Cruiser)
                                                                                                           across the whole Toyota range
1 Set of exterior colours standardised for all models
 (for all screen and print usages)
2. Optimize asset production process:
   Shift from Maya to Realtime production
Challenges:
Maintain quality (Maya)            Reduce costs       Use new technology (process risk)

Costs per brochure asset (studio shot):
Moving from Maya-based to Realtime assetproduction:   20% saving/asset
                                                      Based on final costs per asset

More assets in Car Configurator production:
Moving from Maya-based to Realtime assetproduction:   10x more assets
                                                      Comparison is based on a new model launch from 2007 and 2011
3. Optimize asset production process:
   Shift from Maya to Realtime production
4. Increase usage of created assets:
   The multiple lives of the 360 spin
Before:
Toyota Website                    Toyota Website                  Toyota Car Configurator
Interactive Model Page            Colour Chooser Page             Exterior & Interior 360 view

   3 different render formats for more or less the same purpose
   Limited flexibility > more variants = more costs
   No colour consistency > different look and feel
   360 spin limited to 8 angles (Exterior)
4. Increase usage of created assets:
    The multiple lives of the 360 spin
Toyota Website                    Toyota Website                      Toyota Car Configurator
Interactive Model Page            Equipment Details Page              Exterior & Interior 360 view

                                                                                                     Cross-platform and
                                                                                                     cross-device usage

   Fully interactive 360 exterior & interior spin for all product details (1 render)
   Soon compatible across all platforms and devices
4. Increase usage of created assets:
   The multiple lives of the 360 spin

   www.toyota.nl                      www.toyota.de                     www.toyota.dk

 Full flexibilty for any communication strategy (campaigns, special models, etc.)
4. Increase usage of created assets:
   The multiple lives of the 360 spin
 Lexus Website                                 Lexus Car Configurator
 Model overview page                           Exterior & Interior 360 view

    Synergies across Lexus and Toyota brands
4. Increase usage of created assets:
   The multiple lives of the 360 spin

Product details                    Car Configurator                 3D Accessories

                                     Synergies in re-using assets    Full 3D Accessory integration

 Possibility to show all details
Result
Actions identified related to CAD
 PRE-PRODUCTION

1. Standardize repetitive tasks
2. Sign off process Virtual Model
> Significant contribution to improved Time To Market

   PRODUCTION

3. Asset production process
4. Increase usage of created assets
> One unified asset format delivering 20% cost savings (Avg)
Create more rewarding & more emotionally driven
communication with the new BTL Platform
> Reinvest cost savings achieved by the switch MAYA to Realtime

         NEW
                                                                  BTL Platform basket
                                                                  delivers assets to
                                                                  Brochure
                                                                  E-brochure
                                                                  Website
                                                                  Mobile website
                                                                  Pictures / Flickr
                                                                  Movies / YouTube
                                                                  Online tools

For each model, we can decide on the most relevant asset mix
The result

  MATERIAL
             Introduction BTL Platform
   (WHAT)

 MANPOWER
             20% Headcount reduction
   (WHO)

 MACHINERY
             Introduction DAM & Picture Book
 (SYSTEMS)

   MONEY     Reinvestment of savings (20%) in production of rich assets

  MINUTES    First assets delivered 3-4 weeks earlier (45% improvement)
Thank you
Karen.Peeters@Toyota-Europe.com
Timo.Winkelbach@Toyota-Europe.com
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