Umanitarian Aid on the move MARCH 2021 - N 22 - ALNAP

 
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Umanitarian Aid on the move MARCH 2021 - N 22 - ALNAP
umanitarian
                N°22
                       Aid on the move               MARCH 2021
© Tim Dennell

                           2020: HOW THE PANDEMIC
                           AFFECTED THE AID SECTOR
Umanitarian Aid on the move MARCH 2021 - N 22 - ALNAP
table of contents

    2    ‘COVID-19 feedback exercise’:
         what happened, and what we
         learned
         François Grünewald

    10 COVID-19: Overcoming
       controversies and achieving a
       more predictive form of crisis                 40      point of view
       management                                          From aid to mutual aid…
         Jean-Luc Poncelet                                 by Xavier Ricard-Lanata

    20       interview                                46 Humanitarian aid: changing
              with Marie Cougoureux,                     the paradigm and living with
         Head of the ‘Halte Humanitaire’                 trouble
                                                           Marie Bécue, Laurent Denis, Demba Diack,
                                                           Daouda Diouf, Pascal Revault
    26 How the pandemic questions
       humanitarian aid
         Cécile Aptel                                 52 The impacts of COVID-19
                                                         from a gender perspective
                                                           Marie Bécue
    33 Lessons learned from the
       COVID-19 response : the case
       of the Disasters Emergency                     58 Groupe URD’s COVID-19
       Committee                                         Observatory
         Véronique de Geoffroy, François Grünewald,
         Charlotte Heward, Laurent Saillard           60      bibliography

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editorial
SPECIAL ISSUE                                                                         by Valérie Léon

2020: how the pandemic
affected the aid sector

   n 2020, the COVID-19 pandemic revealed          At the same time, the pandemic boosted
   the weaknesses of the humanitarian              certain issues that the aid sector has been
sector in the face of a global and systemic        talking about for years (the increased role
crisis. International aid organisations were       of local actors, the environmental footprint
subjected to significant constraints, limiting     of aid, integrating climatic risks into project
their ability to take action due to movement       design, etc.).
restrictions, but also due to the stigmatisation
of staff, lack of trust within communities and           he global crisis caused by COVID-19
the system’s lack of agility. Despite these              therefore appears to be an opportunity
difficulties, humanitarian organisations did       and a decisive moment to reorientate the
show a great deal of adaptability in order to      way humanitarian action is implemented. By
pursue their programmes and deploy their           raising questions about its approach and its
COVID-related activities. But the pandemic         operational methods, it has forced the sector to
brought home the fact that international           rethink the roles of different actors and the way
organisations only have a marginal role to         that international aid functions. These issues
play in responding to a multi-sector crisis of     are all the more important as the current crisis
this scale.                                        could just be a ‘foretaste’ of crises to come
                                                   due to climate breakdown and its multiple
     or their part, national and local actors      consequences.
     were often better placed to gain
access to and communicate with people,                     n 22-24 September 2020, we were
particularly to disseminate public health and              able to hold the Autumn School on
prevention information, to identify priority       Humanitarian Aid, with around thirty people
cases and deliver vital assistance. Despite        (respecting relevant protective measures!)
all the constraints, new forms of activism         present at Groupe URD’s headquarters.
and grassroots action blossomed all over           In the light of recent work carried out by
the world to bring about change or provide         Groupe URD (the COVID-19 Observatory),
assistance.                                        the Autumn School underlined the need to
                                                   rethink and reinvent the operational methods
      he health crisis and its secondary           of the international aid sector so that it can fully
      effects highlighted shortcomings and         play its role in meeting the challenges ahead
inequalities of all kinds, in both the Global      and counter the inward-looking tendencies of
South and the Global North, which sometimes        societies in all crisis contexts, both in the North
led to genuine humanitarian and social crises.     and the South.

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‘COVID-19 feedback                                       contaminated people had already
exercise’: what happened,                                begun spreading the virus on every
and what we learned                                      continent. Fears began to rise
                                                         when several clusters were found
by François Grünewald                                    outside Asia (Italy, Iran, etc.) and
                                                         on 24 January the first three cases
Using the Open Space method, a feedback                  were announced in France, all
exercise was carried out during the Autumn               linked to people who had travelled
School on Humanitarian Aid about the different           from China. But it was only on 30
facets of the COVID-19 crisis and how it was             January that the WHO declared
managed. The initial part of the exercise consisted      that the COVID-19 epidemic was
of collectively establishing a timeline of the events
                                                         a ‘Public Health Emergency of
that took place. The workshop looked at three
                                                         International Concern’.
distinct periods (prior to 15 March, between 15
March and 31 May, and since 1 June 2020), and
focused on three areas: what happened; the                After this initial period when the
measures implemented and actions undertaken;              situation appears to have been
what we learned. This article attempts to describe        underestimated, a first major
the ‘timeline’ that was drawn up.                         cluster was identified in Italy in
                                                          mid-February, then another in

       1
                                                          France, and soon after in Spain.
              / PRIOR TO                             After a period of doubt about the
              15 M A R C H 2020                      seriousness of the problem, monitoring
                                                     systems were set up at the beginning of
                                                     March. These quickly helped to assess
         What happened                               the scale of the epidemic in Europe.
                                                     Meanwhile, in the United States, which
         Though a certain number of elements         appeared to have been spared, the
         seem to indicate that SARS-COV-2            situation suddenly deteriorated. The
         was already present in Europe in the        WHO officially declared that COVID-19
         last months of 2019, it was in January      could be characterised as a pandemic
         2020 that things began to gather pace       on 11 March, while the first cases were
         when China sounded the alarm after          found in Africa, generally linked to
         discovering a form of pneumonia with        people arriving from China or Europe.
         an unknown source. From 22 January,
         the 6 million inhabitants of the province   At this time, the epidemic seemed to
         of Wuhan were locked down, but              be gradually coming under control in

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Asia and many were astonished to see        place. As such, they had to consider
Chinese aid arriving in Italy. It was not   withdrawing key staff, develop conti-
until almost every country was locked       nuity plans, and establish mecha-
down that Europe and the majority of        nisms and tools to adapt activities to
the world properly took stock of the        remote management. Staff also had
situation: the impact of the pandemic       to be protected, which was made
on health, but also, and perhaps            possible by the first instalments of
especially, the measures implemented        emergency funding. Certain orga-
to control the movement of people and       nisations (e.g. Action contre la faim
goods that were progressively put in        and Médecins sans frontières) set up
place to stop the virus spreading.          crisis units to monitor the epidemic
                                            and launch initial responses.

Measures implemented and actions            At this stage, the availability of
taken                                       equipment was not yet an issue
                                            and few experts were mobilised.
Soon, alerts were issued from               The response was implemented by
numerous sources. Recommendations           staff in the field. In rich countries,
and protocols began to be sent to           women played a major role in trying
the field, notably the Middle East and      to control the virus (e.g. as care as-
Africa. Following the internal alert that   sistants, nurses, those who made
was issued on 20 January, Médecins          masks, childminders, housekeepers,
du Monde began to produce COVID-19          and domestic helpers), often working
memos as of 6 February. COVID-19            without protection. Two major issues
Task Forces were set up (mid-February       emerged: that of anticipation-prepa-
for the International Committee of the      ration, and that of protecting carers.
Red Cross, mid-March for Coordination

                                            2
Sud and OCHA). In France, the Ministry
for European and Foreign Affairs set up         / BETWEEN 15 MARCH
a crisis unit to advise embassies and           AND 31 MAY 2020
begin organising the return of French
citizens.
                                            What happened

What we learned                             Due to the rapid saturation of health
                                            systems, Italy and then France decided
At the beginning of March, many             to lock down, followed by other
organisations began to understand           countries, in a relatively uncoordinated
that a major change was taking              manner. Europe became the epicentre

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of the crisis as of 13 March, followed       to have few cases, despite initial
         by the United States, and particularly       fears because of the weak capacity
         New York State, as of 11 April.              of many African health systems to
         European and international flights           manage epidemics. The international
         were halted, and most airports closed.       community began to receive more
         Lockdowns of different kinds were            detailed information about the reality
         implemented almost everywhere in             of the pandemic in China, which led to
         the world.                                   a virulent attack against the WHO by
                                                      Donald Trump.
         It became clear that the COVID-19
         crisis would also be a social crisis. The
         restrictions particularly affected those     Measures implemented and action
         in the most insecure low-paid jobs           taken
         who were unable to work from home.
         Schools were also closed, bringing the       While debates raged within sections
         risk of deschooling, etc. The situation      of the health sector and the media
         became increasingly difficult for all        about treatments and methods of
         those who were no longer able to             transmission, aid practitioners – who
         work, and thos who no longer had             were also locked down – began to review
         access to food due to lockdowns and          their strategies. Protecting medical
         the slowing down of international            staff was one of the first priorities, but
         and local trade. A new term was              withdrawing expatriate staff raised
         coined in France – ‘premiers de corvée’      numerous questions about local
         (roughly meaning ‘those who do the           capacity and the ability to coordinate
         hard work’) – referring to those who         with expatriates. Organisations began
         work in healthcare, cleaning, the food       to establish systems for monitoring
         sector, waste disposal, water supply,        cases and situations in the countries
         electricity, etc., who often are not very    where they were implementing
         visible but who play a crucial role in the   projects, with maps of each country.
         functioning of modern societies.             With visits by headquarters no longer
                                                      possible, and concerns about risks for
         Towards mid-May, lockdown was                staff, practitioners in the field began
         lifted in a certain number of countries,     to define the due diligence that they
         including France, but people were            should exercise. While it was necessary
         encouraged to limit their mobility. At       to put in place systems to protect staff,
         the same time there was a serious            and particularly medical staff (and
         deterioration of the situation in the        equip health ministry staff), many
         Americas (e.g. Brazil, Peru, and the         questions were raised about supplies
         United States), while Africa continued       of personal protective equipment

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(PPE), which became the object of           WebEx, Teams, Skype, etc. It was the
international competition. In April there   beginning of a long period…
was a global shortage of PPE stocks,
including FFP2 masks, leading to cases      The      development      of    response
where these were requisitioned by the       strategies raised important questions
authorities. What is more, the large        about issues of prioritisation in the
number of orders for these placed in        health sector (COVID-19 vs. other
China showed that many countries,           medical problems), and also about the
including rich countries, were not          role of social assistance, and even food
prepared for such a pandemic, despite       assistance. Subsequently, numerous
the numerous warnings that there had        fund-raising campaigns were launched
been in recent years.                       to manage the COVID-19 crisis
                                            (26 March: joint appeal by the Red
At the same time, international aid         Cross and Red Crescent; UN appeal), a
organisations began to detect cases         substantial number of technical notes
among their staff, which led to a           were produced (by WHO, the WASH
tightening of lockdown protocols. As        Cluster, the Sphere project, USAID,
a result, staff became increasingly         etc.), and think tanks and academic
dependent on tools for working and          institutions began to get involved (at the
discussing remotely, such as Zoom,          end of March, Groupe URD launched

                                             Feedback exercise (‘‘Timeline’’) © Groupe URD

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its COVID-19 Observatory, as did              development donors, agreed to allow
         CERAH in Geneva, ALNAP launched its           programmes to be adapted both in
         COVID-19 Portal, etc.).                       terms of content (responding to the
                                                       different facets of the COVID-19 crisis)
         From mid-March, due to the new                and methods (working from home,
         working conditions, the reinforcement         remote monitoring, localisation). In
         of operational continuity plans became        certain cases, organisations established
         a priority for humanitarian actors:           forms of mutual support, pooling their
         decisions had to be made about                competencies.
         adapting human resources, staff
         repatriation, sending relay staff, and        Based on the experience of Ebola, the
         which activities to maintain… Due to          competition to find a vaccine began
         limited supplies, some organisations          to heat up. This raised the question of
         decided to fund the local production of       whether there would be equal access to
         masks and to design shock-responsive          the vaccines, given the risk that certain
         social protection projects. In the majority   rich nations might buy them up in
         of cases, appropriate protection              advance, and Oxfam launched its ‘Free
         measures had been established for             vaccines for all’ campaign. Another
         staff, partners and beneficiaries by          issue was the time that was needed
         the end of March. In April, most major        for vaccines to get through the different
         humanitarian donors, as well as               health security filters before being

                                                                                        © WHO

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available on the market. At the end of
April, WHO launched the COVID Tools
Accelerator (ACT), an international
                                              3    / S I N C E M A Y 20 2 0

collaboration project that aims to
accelerate the development, production
and equitable sharing of COVID-19             What happened
tests, treatments and vaccines, in order
to fight more effectively against the         From 22 May, the epicentre of the
pandemic.                                     pandemic swung between Latin
                                              America and India. Europe was
                                              split between optimism (freedom of
What we learned                               movement and the return of economic
                                              activity) and the renewed lockdown
This disease-related crisis was clearly       of certain regions (notably in Spain).
now a global crisis, and not only a public    The number of cases had still not
health crisis. Advocacy related to econo-     significantly risen in Africa, even though
mic and social issues increased, as did       the situation varied a great deal from
advocacy in favour of a large-scale res-      one region to another. The deterioration
ponse. The major international financial      of the economic situation was evident in
institutions began to respond by setting      many contexts both in the Global South
up specific COVID-19 funds. In terms of       and the Global North, and there was a
operational response, a large number          huge increase in inequality.
of cash-based emergency food pro-
grammes were launched between the             In addition, due to the ‘infodemic’,
end of April and the beginning of May.        and ‘infoxication’, it became difficult
                                              to understand how the situation was
It was also at this time that certain thin-   evolving. The quantity of rumours
kers began to look ahead to the world         and fake news grew with tragic
after the pandemic. The connection            consequences: by 15 August, more than
between the risk of pandemics and en-         600 violent incidents against healthcare
vironmental degradation began to be           workers/institutions had been recorded
understood better and to be more pre-         in 40 countries.
sent in public debates.

                                              Measures implemented and actions
                                              taken

                                              In May, an original initiative, the Euro-
                                              pean Union Humanitarian Air Bridge,

                                         7    humanitarian       Aid on the move / N 22
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was established involving a network        In certain difficult or unstable contexts,
         of NGOs, the Humanitarian Logistics        alternatives to locking down were ex-
         Network and two donors (DG ECHO            plored (e.g. by ACF in DRC and Leba-
         and the CDCS). Within a few weeks,         non). Having been in place for a num-
         this initiative helped to fly over 1000    ber of months, international directives
         people into field contexts. Between        began to evolve on a number of levels
         May and August, it allowed 785 000         (masks, case identification, cash assis-
         tonnes of equipment to be transported.     tance, etc.). On 3 June, a UN briefing
         While staff were gradually returning       regarding access to the MEDEVAC
         to their offices, both at headquarters     mechanism was sent to NGO staff.
         (the ICRC’s ‘Back to office’ plan was
         implemented in August) and in the          In August, the first results of studies on
         field, widespread fatigue was appa-        the treatment of COVID-19 were publi-
         rent at all levels within organisations.   shed, leading to debate and controver-
         The cancelling of international events     sy, particularly regarding chloroquine:
         involving NGOs (Global Cluster, etc.)      only corticoids were recognised as
         and their replacement by video-confe-      being effective. Serious cases began to
         rences continued to have an impact         be treated more effectively in countries
         on the system. Lockdowns not only          with well-equipped health facilities,
         affected activities but also contributed   reducing the amount of time patients
         exhaustion among staff, bringing psy-      spent in hospital and thus reducing the
         chosocial risks: this fatigue had to be    pressure on emergency services.
         managed, and measures were taken
         to increase staff resilience and provide   More and more attention was given to
         those in need with psychological sup-      the issue of vaccination following the
         port… This situation led to the need to    GAVI Vaccine Alliance’s call to establish
         find replacement staff, and to plan for    a vaccination fund. There was ferocious
         time off and the financial difficulties    competition between the major phar-
         this would bring: all of which were ex-    maceutical laboratories, despite the
         pensive measures that were not fun-        official messages about international
         ded by donors. In France, Coordination     collaboration.
         Sud’s efforts to raise awareness of
         the structural impacts of the crisis on    One concern was the effect that the
         NGOs in 2021 highlighted that organi-      COVID-19 crisis would have on deve-
         sations had used up all their own funds    lopment budgets, a concern heightened
         due to the cancellation of fund-raising    by the announcement of cuts to the
         events and new expenses linked to the      UK aid budget. Oxfam subsequently
         pandemic.                                  launched its campaign calling for mul-
                                                    tinationals who have made significant

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profits during the crisis to redistribute    And lastly, many aid organisations
their wealth.                                began to see the need to integrate
                                             COVID-19 and the emergence of pro-
                                             bable health crises into their ‘normal’
What we learned                              way of functioning in the field and at
                                             headquarters.
On a strategic level, taking lessons
from previous health crises into ac-
count proved crucial in numerous
contexts. In contrast, when these were                              François Grünewald
overlooked, the situation became dif-
ficult to manage. The results of stu-                    Director of Strategic Foresight
dies on the social impact of COVID-19                                      Groupe URD
(economy, gender, exile, etc.) began to
be published, with inequalities increa-
singly evident, once again raising the
crucial question of social protection.

                                    COVID-19 Dashboard by CSSE © Johns Hopkins University

                                       9      humanitarian        Aid on the move / N 22
COVID-19: Overcoming                                       control measures that, until recent-
controversies and                                          ly, were limited to dictatorships and
achieving a more                                           countries at war, the exasperation
                                                           of the public and the politicisation of
predictive form of crisis                                  such measures is understandable.
management
                                                           C
by Jean-Luc Poncelet                                           ONTROVERSIES OF
                                                               DIFFERENT KINDS
This article is based on the research carried out by
Groupe URD’s COVID-19 Observatory1 and the                 Before discussing specific actions
conclusions of the Autumn School on Humanitarian           that would allow the response to
Aid. It aims to identify some of the main factors that
                                                           be managed in a more organised
are prolonging the crisis and its negative effects all
                                                           manner, it might be useful to ana-
over the world, given that the objective is not to stop
the pandemic but to control it more, and to move           lyse how a myriad of controversies
from crisis management to predictive management.           has prevented a consensual ac-
                                                           tion plan from being established.
                                                           We have been confronted with an
         Twelve months after the start of the CO-     unprecedented ‘infodemic’. This term,
         VID-19 epidemic2, with hundreds of mil-      which combines ‘information’ and ‘epi-
         lions of people locked down and billions     demic’, describes the widespread pro-
         of dollars invested in the response3 4,      pagation of both accurate and inac-
         we may have hoped that the end of the        curate information about a topic, for
         crisis would be in sight, at least in the    example a disease. As facts, rumours
         Global North, with its apparent advan-       and fears get mixed up and spread, it
         tages in terms of financial and mate-        becomes difficult to obtain only reliable
         rial resources. However, the number of       information about a problem. There
         countries that have currently reimposed      have been five main types of controver-
         lockdowns would appear to indicate the       sy connected to COVID-19:
         opposite. COVID-19 is still on the front
         pages every day, controversies continue      1. A first group of controversies are
         to rage on social networks and in the        linked to information that is false from
         media, and the decisions made by the         the start. Errors, lies and fraud, whether
         majority of governments are continually      institutional or not, are widespread and
         changing. A major disaster for many…         existed well before COVID-19. Control
         Faced with such general confusion, and       measures exist to protect ourselves

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from these. However, the desire to know     false information is all the more toxic as
everything immediately about this new       the algorithms used by social networks
virus, which is made worse by our hy-       mean that their users are principally
per-connectivity, combined with inte-       exposed to information that confirms
rests of all kinds, has countered several   their pre-existing beliefs, thus reinfor-
of these procedures, either voluntarily     cing their convictions, even for the most
(through misinformation5), or by acci-      implausible ideas. Laudable efforts
dent, in the form of misinformation. This   to counter this do exist, such as fact-
has even affected some of the most          checking websites and software that
respected bastions of technical infor-      classify sources based on their quali-
mation. For example, reputed scientific     ties, or corrective institutional8 or legal9
journals have found themselves having       measures, but their impact remains very
to withdraw articles about controversial    limited.
subjects like hydroxychloroquine, des-
pite their review procedures6. A similar    2. A second group of controversies
case of information that, on the face       come from accurate information that
of it, was highly credible, came from a     is taken out of context. In this case, the
Nobel Prize winner known for his work       scientific data is cherry-picked to sup-
on AIDS: he claimed, without sufficient     port interpretations that the public - who
evidence, that COVID-19 had been fa-        are desperately hoping to find ‘THE’
bricated in a laboratory, which of course   solution to this deadly virus – want to
encouraged conspiracy theories7. This       hear. An example of this approach is the
                                            much-discussed documentary ‘Hold-

“
                                            up’, a collection of untruths which has
                                            become viral via social networks. Seve-
                                            ral newspapers, including Le Monde10,
                                            rapidly refuted its claim of a conspiracy
‘Infodemic’: this term,                     behind the pandemic, but the damage
which combines                              has already been done and it takes a
                                            long time for the fact-checking to make
‘information’ and
                                            an impact. It is therefore important to
‘epidemic’, describes the                   take action before misinformation ap-
widespread propagation                      pears. This, for example, was what
                                            happened regarding the idea that a
of both accurate and
                                            vaccination would allow us to get the
inaccurate information                      pandemic rapidly under control. Very
about a topic, for example                  different sources, such as international
                                            bodies, virologists, private foundations
a disease.
                                            who are funding the vaccinations and

                                ”     11     humanitarian       aid on the move / N 22
Sheffield, England © Tim Dennell

         pharmaceutical companies all explained         3. Controversies related to psychosocio-
         that it was impossible to obtain a vac-        logy. Many people who are presented
         cination immediately due to the com-           with different sources of information
         plexity of the production, distribution        will prefer the promises of a healer than
         and administration processes. For now,         statements based on established facts.
         despite the brouhaha, this has gene-           In Afghanistan, for example, the au-
         rally been accepted. This will probably        thorities had a great deal of difficulty
         change when the competition between            in convincing the population that there
         pharmaceutical companies, on the one           still was no direct treatment for the virus
         hand, and producer countries, on the           and that the miracle cure being sold by
         other, becomes too fierce to be limited to     a so-called healer was a fraud. The la-
         editorials. Ensuring that scientific discus-   boratory confirmed that the concoction
         sions are accurate outside their scientific    contained opium, papaverine, codeine,
         context requires long-term action, as          morphine and herbs11. What is more,
         does educating the public to be critical-      these reactions lead to an even greater
         ly minded, and teaching journalists and        challenge when they are exploited by
         scientists to be skilled in communication.     interest groups. Of course, there have
                                                        been proposals made to detect and

N 22 /   humanitarian        aid on the move            12
prevent these manipulations but they        not have the expertise needed to know
remain voluntary good practice codes.       how an epidemic is going to evolve
For example, Google, Facebook, Twit-        over time. Taken individually, these sec-
ter, and more recently TikTok, signed the   tor-based recommendations frequent-
first set of self-regulatory norms in the   ly appear contradictory because they
world to fight against disinformation12.    have different objectives. The public
                                            therefore should be informed about the
4. Differences of opinion that come         key points of these discussions and why
from the distribution of sector-based       they are being carried out in relation to
responsibilities. The public health sec-    the specific impact of the proposed re-
tor knows what the relative effective-      commendations on each section of so-
ness of the proposed measures is from       ciety. The multi-sector composition of
a medical point of view, but does not       national COVID-19 commissions should
have the expertise to calculate how they    help to overcome this difficulty by trai-
might affect each sector of society. On     ning their members more effectively in
the other hand, representatives of trade    risk communication because there is
unions and the financial sector are bet-    always an element of mutual learning
ter placed, for example, to determine the   over time. By keeping the same sector
impact of certain measures on employ-       representatives, mutual understanding
ment and stock exchange values, but do      gradually grows and allows the group
                                            to concentrate on stable and predictable
                                            control measures.

“                                           5. The fifth group of controversies are
                                            the result of a shift in the centre of gravity
                                            of authority. Institutional authority, and
Ensuring that scientific
                                            confidence in systems, even democratic
discussions are accurate                    systems, are increasingly criticised. As a
outside their scientific                    result, individuals feel that they can de-
                                            cide for themselves, going as far as to
context requires long-
                                            believe that they are stronger than the
term action, as does                        virus and refusing to change their beha-
educating the public to                     viour in order to protect others. This self-
                                            centred attitude can be seen very clear-
be critically minded, and
                                            ly in countries like Brazil and the United
teaching journalists and                    States, who are still unable to establish
scientists to be skilled in                 a national policy. What is more, no glo-
                                            bal mechanism has received the neces-
communication.
                                            sary endorsement to establish interna-

                                ”     13     humanitarian        aid on the move / N 22
tional strategies. The United Nations            rapidly available, accurate informa-
         Security Council, the G20, the G7 and            tion, without compromising individual
         other major institutions were activated          freedoms, and also how difficult it is to
         at a very late stage and have not made           channel collective energy towards the
         any significant decisions in this respect.       effective management of the crisis. A
         Certain criticisms of the WHO may well           global problem requires a global solu-
         be justified, but trying to undermine a          tion and significant funding. Though
         neutral and global structure of this kind        COVID-19 is a huge problem, solutions
         without proposing any alternative has            do already exist, but are incomplete. It
         maintained the pandemic at catastro-             is fundamental therefore to evaluate
         phic levels. Only a global agreement             the reasons for this infodemic and to
         will allow us to defeat this disease, or at      establish the basic principles of a glo-
         least allow us to live with it, as it is a di-   bal mechanism to prevent and treat it.
         sease that can affect anyone and which
         is transmitted due to contact between

                                                          H
                                                               OW CAN THIS CRISIS BE
         individuals. If not for this pandemic, then
                                                               MANAGED MORE EFFECTIVELY?
         for another one.

         The many different sources of contra-            Until the infodemic returns to more ac-
         dictory and conflicting information              ceptable levels, which will take some
         that exist show how difficult it is to           time, there are already a number of
         ensure that everyone has access to               ways to manage the COVID-19 crisis
                                                          more effectively, as its social and econo-
                                                          mic side-effects are currently becoming

 “                                                        worse than the direct impact of the virus.
                                                          We feel that the main objective should
                                                          be to make the way it is managed more
 Until the infodemic                                      predictable. Three principal aspects are
                                                          essential to achieve this:
 returns to more
 acceptable levels,                                       1. Empathy. An empathetic approach
                                                          by the authorities has been an essential
 which will take some                                     factor in controlling the transmission of
 time, there are already                                  the virus in democratic countries. Such
                                                          an approach needs to be based on au-
 a number of ways to                                      thenticity, which helps to build trust. But
 manage the COVID-19                                      trust was eroded – particularly in demo-
                                                          cracies – because people thought that
 crisis more effectively.

                                       ”
                                                          the measures implemented by the au-

N 22 /   humanitarian         aid on the move             14
thorities would quickly allow them to get     in detail for months, are all effective in
back to a certain form of normality. It is    their way, but if they are not applied to-
true that the speed with which the scien-     gether, the door is open to an increase
tific community has acquired knowledge        in cases, as we saw at the end of 2020.
about this new virus is unprecedented.        The good news is that the opposite is
But as impressive as this may be, our         also true. With current knowledge and
knowledge is still too incomplete, even       existing tools, several countries with
today, to allow us to really return to nor-   very different political and adminis-
mality. To avoid misunderstandings and        trative systems have shown that it is
false hopes, scientists, journalists and      possible to control this second wave by
politicians should systematically begin       combining four main measures13, which
their public interventions with a remin-      can be summarised as follows:
der about the degree of uncertainty
when decisions are being made. Such           a) limiting the importation of the virus.
humility would also help to avoid ending      A control measure applied on its own
measures too soon before all the neces-       has never prevented a virus from being
sary checks have been made to ensure          imported. However, this measure has
that the ‘new normal’ is in place. For the    proven to be very useful if others are
majority of people, over and above the        adopted at the same time. For islands,
different sacrifices related to lockdowns,    even large ones like Taiwan and New
it is the apparent incoherence of the in-     Zealand, it appears to have been a very
formation coming from the many diffe-         important success factor. The bounda-
rent sources that is difficult to bear.       ries involved can be those of a country,
Being transparent about what the level        a city or even a university campus.
of certainty and uncertainty behind the
different decisions being made would          b) limiting the number of contacts.
help people – those of goodwill, at least     Given that this virus will only be partial-
- to adhere to these choices that have an     ly stopped by the first barrier, a second
effect on all of our lives.                   barrier needs to be raised by reducing
                                              the possibility that a non-infected per-
2. A combined approach. No epide-             son will find themselves somewhere
mic can be stopped by a single protec-        where there is a high risk of transmis-
tion measure, in the same way that buil-      sion of the virus. To do this, any event
ding retention walls on only three sides      where there is a high risk of transmis-
of a field will never protect it from floo-   sion should be banned and individuals
ding. A disease will continue to be trans-    must only be in contact with the same,
mitted for as long as there continues         limited number of people, commonly
to be a gap in the defences. Protection       referred to as a ‘social bubble’. Though
measures, which have been discussed           this has not yet been explained scien-

                                        15     humanitarian       aid on the move / N 22
Trustworthy sources according to generations © Visualcapitalist.com

         tifically, it appears that only 10 to 20%         minutes, wearing a mask, staying out-
         of infected people are responsible for            side as much as possible, ventilating
         80 to 90% of transmissions.                       rooms, etc. The majority of this beha-
                                                           viour is acceptable if it is promoted as
         c) reducing contagiousness when                   a means of prevention rather than in-
         people meet. Unfortunately, the two               dividual protection. The psychological
         first barriers only partially reduce the          trauma of successive authorisations
         risk of transmission. Given the large             and bans is much greater than main-
         number of people who are asympto-                 taining a reasonable preventive mea-
         matic, we have to limit the possibility of        sure in the medium term. The example
         infecting or being infected by avoiding           of car seat belts illustrates this situa-
         transmission via respiratory droplets:            tion perfectly as, nowadays, everyone
         avoiding speaking loudly, shouting, re-           wears them, even when they are dri-
         ducing time of contact to less than ten           ving at 30 km/h to the nearest shop.

N 22 /   humanitarian       aid on the move                16
d) if a person has the virus, their        there is little global or national coordi-
contacts should be traced, tested and      nation (for example, local governments,
quarantined. This is the measure that      community-based organisations, uni-
is currently missing the most often,       versity campuses and businesses).
particularly in democracies. Allowing a
few people to infect others places the

                                           C
                                               ONCLUSIONS
whole system in jeopardy and makes
a mockery of all those who have made
sacrifices to respect all the other mea-
sures. By showing people the mecha-        During this COVID-19 pandemic, an
nisms that can protect an individual’s     infodemic has proven to be the most
identity, this essential measure can be    serious barrier to effectively managing
applied. Many countries, including the     the response. Pointless discussions
most transparent societies, have not yet   and controversies have distracted, and
established independent mechanisms         continue to distract, both the population
that are acceptable to those who cam-      and those involved in the response from
paign to protect our privacy.              the right behaviour and decisions.

3. Engaging with the institutions:         Lockdown is an extreme measure of last
                                           resort that can only be justified to allow
a. Multi-sector committees should          governments to establish an organised
make recommendations decided by            response that everyone is aware of.
consensus to promote measures to be        And yet, this is still not the case, even in
applied by the population as a whole in    countries that do not lack economic and
the medium and long term, while res-       scientific resources.
pecting the four main control measures;
                                           As several countries have shown, a
b. At the global level, a multi-sector     ‘combo’ approach – which consists of
system should be established as quickly    simultaneously applying four main, in-
as possible. WHO, as well as econo-        terdependent measures – can help to
mic, social and development institutions   get the pandemic under control. Ne-
should be involved to make sure that       gotiations regarding these measures
transmission rates are rapidly reduced,    should be as stable as possible, and the
while preserving economic growth.          measures should only be relaxed when
                                           it is certain that the situation will not re-
c. The same coordination principles        turn to a state of crisis.
and integrated, multi-sector vision have
helped to protect local communities,       Though the new vaccines against
both rich and poor, in countries where     COVID-19 might provide greater immu-

                                     17     humanitarian        aid on the move / N 22
nity than vaccines that have been pro-                  economy sufficiently, despite the efforts
         duced for other viruses, they are still                 of those who respect preventive mea-
         only one more measure to be added                       sures, and the billions of dollars invested.
         to the list of preventive measures. It                  While we wait for national and interna-
         is unrealistic to think that the arrival                tional mechanisms to be consolidated,
         of vaccines will remove the need to                     we should begin with local aspects that
         establish genuine global coordination,                  are less complex to put in place. The
         whether for the current pandemic or for                 pandemic is the responsibility of each
         those to come. There is an urgent need                  and every one of us.
         to avoid repeating the errors of the past
         and to ensure that global coordination                                              Jean-Luc Poncelet
         establishes prevention plans for future
         threats.                                                     Disaster prevention and management
                                                                            advisor, public health specialist
         For the time being, the measures that
         have been adopted are not saving
         enough lives and are not protecting the

         1 - https://www.urd.org/fr/projet/observatoire-covid-19/
         2 - The first formal notification of cases of pnumonia in Wuhan were made at the end of December 2019,
         and the pandemic was officially declared by the WHO on 11 March 2020.
         3 - https://blogs.imf.org/2020/05/20/tracking-the-9-trillion-global-fiscal-support-to-fight-covid-19/
         4 - https://www.covidmoneytracker.org/
         5 - According to UNESCO, disinformation about COVID-19 creates confusion in relation to medical
         science which has an immediate impact on each person in the world and on all societies. As such, it
         is more toxic and more deadly than disinformation related to other subjects. This is why we use the
         term ‘disinfodemic’.      (https://en.unesco.org/sites/default/files/disinfodemic_deciphering_covid19_
         disinformation_fr.pdf).
         6 - https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(20)31324-6/fulltext
         7 - https://science.thewire.in/the-sciences/luc-montagnier-coronavirus-wuhan-lab-pseudoscience/
         8 - https://www.foreignaffairs.com/articles/united-states/2020-11-19/how-defeat-disinformation
         9 - https://scroll.in/article/929863/countries-around-the-world-are-criminalising-fake-news-why-is-
         that-bad-news
         10 - https://www.lemonde.fr/les-decodeurs/article/2020/11/12/covid-19-les-contre-verites-de-hold-up-
         le-documentaire-a-succes-qui-pretend-devoiler-la-face-cachee-de-l-epidemie_6059526_4355770.
         html
         11 - https://www.aljazeera.com/features/2020/9/3/the-afghan-herbalist-who-claims-to-have-a-cure-
         for-covid-19
         12 - https://ec.europa.eu/digital-single-market/en/tackling-online-disinformation
         13 - https://tomaspueyo.medium.com/coronavirus-the-swiss-cheese-strategy-d6332b5939de

N 22 /   humanitarian          aid on the move                   18
Infographic about COVID-19 Social Media Listening © WHO

                     19        humanitarian       aid on the move / N 22
interview                                            began to establish our own network
  with    Marie Cougoureux                           with associations and collectives as we
                                                     all got to know each other. The fact that
                                                     we were new meant that we weren’t
Marie Cougoureux is Head                             stigmatised or associated with anything.
of Department of the                                 Despite the ‘weakness’ of our position,
‘Halte humanitaire’ in Paris                         with funding from the City Council, and
for Fondation de l’Armée                             even though, like everyone else, we
Du Salut. She has worked                             struggled on the ground, we managed to
for several international aid                        prove our worth. We eventually gained
organisations in a variety                           legitimacy and ‘Utopia 56’, for example,
of countries, including DRC                          began to broadcast information about
and Lebanon.
                                                     the breakfasts. Things gradually fell into
                                                     place.

         First of all, can you tell us about the     In April 2019, the situation became
         Halte Humanitaire (humanitarian             more tense: there were more and more
         drop-in centre) and how it came to be?      people in the street, and camps were
                                                     getting bigger. There was growing
         Marie Cougoureux: In June 2018, Paris       discontent within the associations.
         City Council contacted the Fondation        Staff were asking to exercise their right
         de l’Armée Du Salut (Salvation Army         to withdraw and threatened to go on
         Foundation) about the possibility of        strike. Faced with this rebellion, the
         distributing breakfasts in the Chapelle     City Council came to see us and told
         neighbourhood (18th arrondissement).        us about a small piece of land that was
         They were interested in working with        available at Porte de la Chapelle. This
         the Foundation because we had               reduced the pressure to some extent,
         not been working with migrants for          though the activist inter-association
         long, compared to more established          body refused to implement activities
         organisations (e.g., Emmaüs, Aurore…).      on City property because it wanted to
         We replied that we could provide            maintain its independence, and was
         logistical support to the grassroots        sceptical about the opening of this
         collectives    who      were      already   drop-in centre. It also criticised the
         distributing breakfasts on a daily basis.   fact that the location, once again, was
         However, because of the funding from        close to the Paris ring road. As such, it
         the City Council, the collectives did not   wouldn’t increase the migrants’ visibility,
         want to take part. We therefore had         a crucial issue in terms of advocacy. The
         to recruit and train our own volunteers     Salvation Army Foundation therefore
         to carry out the distributions. We then     started the project alone.

N 22 /   humanitarian       Aid on the move          20
In May 2019, the drop-in centre opened         The activities continued from month
with the aim of providing access to            to month until the end of September,
toilets, showers and a launderette for         without any visibility, but partnerships
people in camps in the north-east of           began to take shape, such as with
Paris (La Chapelle, Saint-Denis and La         an association of psychologists (‘Le
Villette). The ‘Halte Humanitaire’ was a       chêne et l’hibiscus’), with some artists
day-time drop-in centre with a rest hall       for a cultural project, with French
where, for example, the migrants were          teachers (‘la Halte’ volunteers), etc.
able to recharge their phones. The hall        The drop-in centre was therefore
was also made available to associations        useful both for migrants living in the
who work outside (so that they were            streets, and for voluntary workers,
not limited to providing assistance in the     as it provided a space for dialogue
street), such as the nurses of the ‘Samu       between associations. With these two
social’ and ‘Ego’, and the social workers of   objectives in mind, the monthly steering
‘France Terre d’Asile’, who help migrants      committee was opened up to other
with their rights. It was easier to start      organisations (‘Médecins du Monde’
the project with these associations as         and ‘Utopia 56’). This allowed the more
they are funded by the state and/or the        active fringe of the inter-association
City. Later on, the hall was also used for     body, who were not involved in the
meetings between doctors, such as the          drop-in centre, to ‘come and see’ and
City of Paris Medical Social Workers, the      to talk with the different organisations
‘Samu Social’ doctors, and volunteers          involved, such as the Paris and Saint-
from the ‘Association Médicale Adventiste      Denis City Councils. The key issue was
de Langue Française’ (AMALF).                  the transparency of this very political
                                               centre (particularly due to its promotion

“
                                               by Paris City Council). The opening up
                                               of the steering committee was therefore
                                               quite innovative, even though it did lead
                                               to some tension.
The drop-in centre was
therefore useful both for
                                               What was the context when the
migrants living in the                         lockdown was decided? What
streets, and for voluntary                     problems did this create?

workers, as it provided a                      M. C. : On the first day of lockdown,
space for dialogue between                     people in the camps suddenly found
                                               themselves in a state of complete food
associations.

                                    ”
                                               insecurity. They were not allowed to

                                        21     humanitarian       Aid on the move / N 22
interview with Marie Cougoureux

         leave the camps, and no longer had          Here at the Foundation, we worked
         access to anything. The government          with ‘Chorba’ on a food aid programme,
         clearly forgot about the needs of all the   adding our trucks to the humanitarian
         people in the street. Instead, they sent    deployment.        New        grassroots
         the police to surround the camps and        collectives were set up and we quickly
         prevent people from moving, despite         needed to know who was still active
         the fact that they were in danger           and operating among the different
         because they did not have access to         organisations (collectives, associations,
         water, or hygiene, etc. And, of course,     NGOs, etc.). Rapidly, new partnerships
         there was violence in the camps, and        were established and we began to
         the state did nothing to protect people.    work differently. The inter-association
         In short, it was very like a humanitarian   dynamic became much stronger and
         context. At the same time, associations     everyone began doing work that
         were suddenly no longer present (many       they weren’t used to doing. Staff from
         volunteers, particularly those who were     other associations who had stopped
         elderly, no longer came to help). And the   operating joined us as volunteers. This
         administrative and operational public       all happened very quickly and we had
         services that migrants have a right to,     to adapt in the heat of the moment.
         and that allow them to obtain papers        It was ‘cobbled together’ - intuitive,
         to stay in the country legally, were no     organic and horizontal. There was a real
         longer available. It was all blocked. So,   synergy between all the people who
         then there was a proper deployment          were available, both at headquarters
         of international humanitarian NGOs,         and on the ground.
         such as Médecins du Monde, to provide
         access to water. Their technical know-      The drop-in centre subsequently stayed
         how was clearly an advantage.               open and became a reference centre for
                                                     medical issues (with a limited capacity
                                                     of up to 100 people maximum on the

    “
                                                     site). Paris City Council supplied the
                                                     medicine for the AMALF volunteers.
                                                     The Samu social, Médecins sans
    We are clearly dealing                           frontiers and others were deployed on
                                                     other structures. There was a sudden
    with humanitarian                                explosion in food distribution: from one
    issues, like access to                           day to the next, 3000 meals began to
                                                     be distributed every day.
    water, hygiene, food,
    rights, etc.

N 22 /   humanitarian
                                     ”
                            Aid on the move          22
in Saint-Denis, particularly on the part
How did the second lockdown go?                 of the militant collectives. The problem
                                                comes from people who do not have
M. C. : Initially, limited medical              access to the ‘system’. Because, when
consultations were able to take place.          you are in the system, or at least when
Then later, we were able to open                you observe events from the inside, your
normally. Our activities received a lot         understanding is much more nuanced
of attention in the media. The partners         and you are aware of the complexity
involved were the same as during the            of the issues at stake. There therefore
first lockdown: MSF, the City of Paris          needs to be more dialogue between
Mobile Health Team, AMALF and Samu              actors and better communication with
Social. We also established a service           those who are outside.
to refer migrants for psychological
assistance.
                                                Do you feel as if you are delivering
                                                ‘humanitarian aid’, in the normal
What are the main issues at stake               sense of the term, that is, as if you
today?                                          were in another country?

M. C. : Today, the aim is to ensure             M. C. : Yes, we are clearly dealing with
that our activities are integrated into         humanitarian issues, like access to
common law and are no longer used to            water, hygiene, food, rights, etc. This
substitute for state action (or, at least, as   was all new to the Foundation. I was
little as possible). For example, there are     seen as the humanitarian expert who
currently 17 washing facilities available       knew how to do everything, even
in Paris. Yet, our assessments show that        though I’d never done any genuine
they are not at all saturated. To improve       relief work. Before, I worked for MSF
the connection with common law, we              on a multi-year, community-level HIV
have to put in place mobile mediation           programme in DRC. Still, my experience
teams, provide physical support,                reassured both the associations and
distribute metro tickets, etc.                  Paris City Council. People were happy
                                                about my humanitarian credentials
We also have to counter mistrust and            because we had to launch a distribution
misconceptions, the objective clearly           in an extremely insecure context.
being that people speak to each
other much more. There are a lot of
‘conspiracy’ theories at the moment
around the camps, particularly after
evacuations that go badly, like the one

                                         23     humanitarian      Aid on the move / N 22
interview with Marie Cougoureux

                                                       It is such and such a person, whether
         What is the added value of the                Parisian or French, who knows the
         humanitarian organisations who                context well. If it was someone from
         work with you?                                Germany who turned up and it took
                                                       me five months to explain the situation,
         M. C. : It mainly has to do with              and they then left after six months,
         the support they bring to project
         development and studies to improve
         knowledge about beneficiaries. The
         partnership with Action contre la Faim
         (ACF) is in keeping with this idea of
                                                       “  This not this
         complementarity. ACF allows us to             humanitarian organisation
         analyse practices through in-depth
                                                       or another one that I
         studies that help us to understand who
         the beneficiaries really are. Because,        trust. It is such and such a
         nowadays, if you ask an association to
                                                       person, whether Parisian
         distribute food, they’ll only have the time
         and resources to execute the task. They       or French, who knows the
         come and then they leave. They only
                                                       context well.
         do what the politicians, who use them

                                                                                              ”
         to manage the crisis, ask them to do.
         Whereas I need to understand, which is
         not what is expected from associations.
         So, currently, ACF really helps us in         I would have stopped working with
         terms of project development. And you         humanitarians a long time ago. Here,
         can’t ask volunteers to do that. The City     it is different. Everyone is an activist in
         should do it but they don’t, or they don’t    their own way. To some extent, it is like
         share it with us. ACF helps us to take a      going back to the original humanitarian
         step back from simply doing what the          engagement.
         state asks us to do. But it is not ACF as
         a humanitarian organisation that I trust.

N 22 /   humanitarian        Aid on the move           24
Food delivery © Fondation de l’Armée du Salut

25   humanitarian        Aid on the move / N 22
How the pandemic                                         cessary’2. However, apart from a
questions humanitarian aid                               few exceptions, the declarations
                                                         of the major donors did not ne-
by Cécile Aptel
                                                         cessarily lead to any genuine im-
                                                         pact. That was before the pan-
In early 2020, facing the COVID-19 pandemic,
                                                         demic redistributed the cards in
almost every country quickly took refuge in their
                                                         2020, resolutely giving a central
sovereignty, closing their borders and restricting
their population’s freedom of movement, in the vain      role to local organisations.
hope of halting the spread of the virus. It clearly
was not stopped, but other entities were. The ‘sans       The first countries to be affected
frontières’ organisations, humanitarian agencies          by COVID-19 were China, Iran
and NGOs saw their international operations               and Italy. None of these coun-
significantly reduced1.                                   tries is fertile ground for inter-
                                                          national humanitarian organisa-
At the end of 2020, it is undeniable that the pandemic    tions; China and Iran, for whom
has had a negative impact on the humanitarian             the principle of sovereignty is
aid sector. I would like to highlight two particular
                                                          key, generally do not allow hu-
challenges this sector now faces: the ‘localisation’
                                                          manitarian organisations, in-
of humanitarian aid and the sustainability of its
funding. I will conclude with the urgent need for         cluding UN agencies, onto their
humanitarian actors to tackle simultaneously              territory3. These three countries
another major challenge of our times: the climatic        prioritized their own resources
and environmental crises.                                 and organisations, such as their
                                                          respective National Societies of
                                                          the Red Cross and Red Crescent,
                                                      while foreign organisations were

         T
             HE ‘LOCALISATION’ OF HU-                 mostly unable to provide assistance
             MANITARIAN AID                           as they did not have access4.

         Having been underway for several           As the virus spread, the majority of
         decades, the ‘localisation’ of humani-     countries quickly closed their borders,
         tarian aid moved to the next level in      drastically reducing people’s mobi-
         2016, when it was established as a         lity, including that of humanitarian
         priority area of reform for the sector     experts who usually carry out ‘inter-
         at the World Humanitarian Summit           national missions’. Despite the glo-
         in Istanbul. Aid was to be ‘as local       bal need for humanitarian programs,
         as possible, as international as ne-       skills and expertise, particularly in the

N 22 /   humanitarian     Aid on the move           26
medical field, the closure of borders   NGOs found themselves blocked, lo-
and the abrupt interruption of inter-   cal organisations – particularly those
national travel challenged the very     who were already well established
ethos of the ‘sans frontières’ move-    – were often granted recognition as
ment, which had begun in the 1970s5.    essential services, being spared the
As it became impossible for people      travel restrictions that affected their
to travel and with a global shortage    international counterparts.
of the most important supplies, such
as protective equipment (including      So, has this unprecedented pande-
masks), everyone was asked to do        mic sounded the death knell for inter-
their best, wherever they were, and     national humanitarian aid? Probably
with whatever means were at hand.       not – thankfully. But it has no doubt
While numerous ‘sans frontières’        given additional momentum to the
                                        growing call for localisation of aid, as
                                        formalised in Istanbul, which argues

“                                       the many benefits offered by local
                                        organisations in the humanitarian
                                        domain.
During this pandemic, local
                                        In the majority of crises, such as di-
humanitarian actors have                sasters and mass population displa-
definitely gained momentum.             cements, the initial hours are crucial.
                                        The usually faster response of local
It is highly probable that              organisations, already present on the
this will continue, not                 field even before the problems begin,
                                        is therefore critical6. ‘Local’ humani-
only because it reflects                tarians understand from the inside
the general shift towards               the culture in which they are opera-
                                        ting. They are familiar with local lan-
national sovereignty, but               guages and dialects, the situation on
also because the often                  the ground, and the genuine needs of
                                        the population. These all make them
lower financial cost of local           particularly effective and eliminate
humanitarian organisations              numerous costs (related to interna-
                                        tional travel, translation, etc.), thus
gives them a comparative                allowing more resources to be allo-
advantage that is likely to             cated to providing assistance and
                                        saving lives. Today, the highest le-
persist.

                              ”
                                        vels of expertise, such as emergency

                                  27    humanitarian      Aid on the move / N 22
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