UNICREDIT PROFILE Milan, March 2011
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UNICREDIT PROFILE Milan, March 2011
UNICREDIT HAS SYSTEMATICALLY OPTED FOR
BREAKTHROUGHS, ENABLING IT TO ACHIEVE EXCELLENT
RESULTS …
Turnaround Consolidation Selective Growth
1993 1998 2001 2005 2007
Privatization Federal Group S31
Central and Eastern Europe (CEE)
Asset Management Entities Pioneer Investments
HVB BA-CA CAPITALIA
Reorganization of the Completion of process of creating
Group’s customer service internal divisions, continued
model (segmentation) and Integration of seven banks, centralization of expansion into international markets
the introduction of new IT systems and back office activity, start of with HVB and BA-CA, strengthening
incentive systems international acquisitions of domestic markets with Capitalia
Efficiency gains: cost/income ratio reduced by 29.7 pp from 1994 to 2009
2… AND TO BECOME A MAJOR BANKING GROUP
UniCredit – at a glance
Employees: over 162,0002
Branches: 9,6173
Banking operations in 22 countries
International network spanning : ~ 50
countries
Global player in asset management:
€ 187 bn in managed assets4
Market leader in Central and Eastern Europe
leveraging on the region’s structural strengths
3UNICREDIT HAS A CLEAR INTERNATIONAL PROFILE
BASED ON A STRONG EUROPEAN IDENTITY …
UniCredit Shareholder Structure5 (%) UniCredit Employees by Country 2(%)
25 Italy
Others 33
Others** 6
Austria
Italian Retail 6 10
Investors Institutional 13
15 Investors Turkey 13
Germany
Other 42 Poland
Domestic
10 UniCredit Branches by Region6 (%)
Investors *
Austria
Germany
3
9
27
Poland
11
Core
47 Italy
Investors
CEE 30
4 *It includes Italian corporations, banks and holding companies
**It includes unidentified shares owned by the Group and cashes... AND BENEFITS FROM A WELL - BALANCED REVENUES MIX
BOTH BY BUSINESS LINES AND BY REGIONS
Consolidated Total Revenues7
By Business Lines (%) By Region (%)
Private Asset Poland
Banking Management
Austria
CEE 3 3 7
9
18
38 CIB8 CEE Italy
43
18
38 23
Retail Germany
5THE GROUP CAN LEVERAGE ON ITS STRATEGIC GEOGRAPHICAL
POSITIONING NOT ONLY IN ONE OF EUROPE’S WEALTHIEST
AREAS …
GDP per capita9
Ranking Market share10
Austria 144.0 No. 1 15.6%
Germany 129.8 No. 3 3.0%
Italy 108.6 No. 2 13.9%
6... BUT ALSO IN THE CEE, A REGION CHARACTERIZED
BY HIGH GROWTH OPPORTUNITIES
Per capita GDP in PPS Long term economic trends CEE vs Eurozone
(2009, % EU-25)
(GDP yoy growth %)
90% 8
80%
6
70%
60% 4
50%
2
40%
30% 0
20% CEE_17
-2 CEE Averages
10%
EUROZONE
0% -4
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2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
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77UNICREDIT CAN RELY ON A STRONG COMPETITIVE ADVANTAGE
COMING FROM ITS BUSINESS MODEL BASED ON
SPECIALIZATION …
is the primary objective of our F&SME, CIB, PB and CEE Divisions, which
Customer specialize in business relationships with customers and provide them with
Centricity the best service and highest level of satisfaction over the medium and
long term.
Allows our local banks to take responsibility for their distribution networks
Multi-Local and customer relationships, and to take full advantage of the Group’s
Approach product and service lines, of global product and service factories, and of
the colleagues who work in every market where the Group operates.
Global Are responsible for developing the products and services that drive the
Product creation of value across all geographic areas, as well as for leveraging
Lines our internal product factories.
Are responsible for providing support through the Group’s service
Global factories and through the Group's centralized areas. They backstop the
Services network and the centralized product factories through specialized services
Lines provided by our Back Office, ICT, Loan Recovery, Procurement Office,
Real Estate and Shared Service Center.
8… AND ON A STRONG SET OF VALUES
Our set of values is
based …to transform …for all our
on integrity as profit into value… Stakeholders.
condition
of sustainability…
For UniCredit Colleagues
Fairness the pursuit of profit
is a positive value
Transparency because it assures
Customers and suppliers
continuity and
Respect independence,
building - via integrity –
Trust our reputation vis-à-vis Investors
all stakeholders.
Freedom to act
Integrity assures Local Communities
sustainability, which
Reciprocity
makes it possible to
transform profit into
value.
9ANNEX 1 – EUROPEAN BANKING NETWORK
Italy: UniCredit Austria: Bank Austria Germany: HypoVereinsbank Czech Republic: UniCredit Bank
FinecoBank Schoellerbank DAB Bank
Direktanlage
Hungary: UniCredit Bank
Azerbaijan: Yapi Kredi Azerbaijan
Kazakhstan: ATF Bank
Baltics: UniCredit Bank
Kyrgyzstan : UniCredit Bank
Bosnia and Herzegovina:
UniCredit Bank
UniCredit Bank Banja Luka
Poland: Bank Pekao
Bulgaria: UniCredit Bulbank
Romania: UniCredit Tiriac Bank
Croatia: Zagrebačka Banka
Russia: UniCredit Bank
Slovakia: UniCredit Bank
Slovenia: UniCredit Bank
Serbia: UniCredit Bank
Turkey: Yapi Kredi
Ukraine: UniCredit Bank
Ukrsotsbank
Core markets Countries where the Group operates via its own branches, subsidiaries,
representative offices, consultants or delegates
10
10ANNEX 2 – INTERNATIONAL NETWORK
Branches and subsidiaries Core markets •Representative Offices, Delegates,
Consultants, Investment Centers
11NOTES
1. This project led to the creation of three banks in Italy specializing in different customer segments: UniCredit Banca for the retail business, UniCredit Corporate Banking for
the corporate business, and UniCredit Private Banking for the private banking business
2. Data as at December 31, 2010. FTE “Full Time Equivalent”= number of employees counted for the rate of presence.
Figures include all employees of subsidiaries consolidated proportionately, such as Koç Financial Service Group employees.
3. Data as at December 31, 2010. These figures include all branches of subsidiaries consolidated proportionately, such as Koç Financial Services Group branches.
4. Data as at December 31, 2010.
5. Calculated on last available data as at April 30, 2010. Source: Sodali
6. Data as at December 31, 2010.
7. Data as at December 31, 2010. These figures refer to Condensed Income Statement.
8. CIB: Corporate & Investment Banking. Division which includes the former divisions Corporate Banking and MIB
9.Source: Eurostat, UniCredit Research.
Nominal GDP per capita as at December 31, 2010 (EU27=100). Estimate of Nominal GDP per capita within the EU27 as at December 31,2010 ( last update March 10,2011).
10. Market Share in terms of Total Customers Loans as at December 31, 2010
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