Home fan guide 2018/19 - Crystal Palace
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home fan guide
2018/19
Buy
Tickets now
Please note: we only sell tickets to Paid Members & Season Ticket Holders, for
more information on our memberships please visit www.cpfc.co.uk/memberships
Online By Telephone
This is by far the quickest way to purchase your match Our Box Office team are on hand Monday to Friday 9:00am to
tickets, simply log on to www.cpfctickets.com and sign 5:30pm and Saturdays 9:00am to 12:30pm, and closed on Sundays.
in with your log in and password. You can then browse the You can reach the team on 08712 00 00 71, Calls are charged at 10p
site selecting tickets where available. You can also view a per minute from land lines. (some networks may vary) when you
seating plan to see exactly where your seat is located. In call in you will be updated with your place in the queue. We
your final basket you will be given an option to have your do offer a call back system if the lines are very busy. When
ticket loaded to your membership card or sent via the post. prompted request a call back and we will ring you
Please allow a couple of days for the tickets to arrive. when you are next in the queue.
We do not post out tickets with less than two working days
remaining before the match. These tickets will be available
In Person
for collection from our matchday ticket collection point
The main Box Office is located inside the club store which is at the
at Entrance 9 which opens three hours prior to kick-off. We
corner of Whitehorse Lane next to Sainsbury’s, The Box Office is
are delighted to also say that our Members & Season Ticket
open Monday to Saturday 9:00am until 5:30pm and 10:00am until
Holders will not be charged additional administration or
4:00pm on Sundays. Our experienced team will be on hand to
postal fees.
assist with any enquiry or ticket purchase.
fan guide // buy tickets now 01
getting to
selhurst park
Address Buses
Crystal Palace FC, Selhurst Park, Frequent bus services operate from all directions to the stadium.
Whitehorse Lane, http://tfl.gov.uk/maps/bus
London, SE25 6PU
Parking
There is no available parking at the stadium. There are disabled parking bays in the By Train
Sainsbury’s car park, on a first come first serve basis. Fans may find suitable parking The nearest local stations are Selhurst, Norwood Junction &
spaces by visiting driveway rental sites: Thornton Heath, all of which are within a10-15 minute walk
https://www.justpark.com/uk/parking/selhurst-park/
https://www.yourparkingspace.co.uk/selhurst-park-parking-spaces-and-garages
02
http://www.primalparking.co.uk/space/PP01427/crystal-palace-football-stadium-
selhurst-park-parking-space/
stadium
map guide
Away
entr entr entr entr box
7 6 5 4 Office
A C D E F/G
H
entr
3
ARTHUR WAIT STAND general access
Away section
R S T U V W X Y Z wheelchair access
K l m upper
a bc d e f gh j
Holmesdale Road Stand
WHITEHORSE LANE
legends
SAINSBURY’S
WHITEHORSE LANE STAND
I entr ticketing office
2
red & blue bar
lower tier
HOLMESDALE ROAD
n tierp q r s
J
EXECUTIVE BOXES
accessible seating
MAIN sensory rooms
entr
1
K first aid points
CRYSTALS
main stand
director’s
X entr
CLUB BOX
a b c d e f g h j 14
area
SHOP OFFICE Y
L tv studio
entr 2010 wright & bright player/
glaziers lounge club speroni’s
lounge
family
M
8 W
lounge
PRIVATE ROAD
ENTRANCE TO MAIN stephenson
EXECUTIVE BOXES V
entr T
RECEPTION
lounge
entr entr entr
club store
9 entr
11 12 13
R
10 Q P N
inoformation
shop
centre
FANZONE
fan guide // stadium map guide 03
arriving at
selhurst park When you get here
Once you arrive at Selhurst Park there are many things to do
before you settle down to watch the match. There is a
Fanzone (which opens 3 hours before kick off) in the main car
park located by Entrance 10 where you can sit back and enjoy
some food and a couple of drinks. We also have a resident DJ
and live entertainment which starts three hours before kick-
off. Details can be found on our website www.cpfc.co.uk/
news/latest-news/?&tags=Fanzone and via Twitter
twitter.com/CPFC leading up to a matchday.
The younger ones will enjoy our kids zone with fun games and
interactive sports for all to enjoy plus a chance to take part in
easy to enter competitions. You will also find our club mascots
Pete and Alice along with the club’s cheerleaders,
TheCrystals, in the Fanzone from two hours prior to kick-off.
Club Store & Box Office
Selhurst Park has two club stores open on a matchday so you
have plenty of choice when it comes to shopping. The main
Club Store is located at Sainsbury’s car park entrance, and we
have a store in the Fanzone, located outside Entrance 10,
along with a shirt printing kiosk.
The main Box Office is inside the club store, at the corner of
Whitehorse Lane next to Sainsbury’s. Matchday opening
times vary depending on kick-off times. The Box Office closes
during the game and re-opens after for 30 minutes post-match.
Fan Support
Our Fan Support Team are located at various points around the
Stadium and are on hand if you have any questions or need to
fan guide // Arriving At Selhurst Park help find your way around. They can be identified by their red 04
coats and information pods
concourse menu Catering We are proud to be working with a number of local suppliers to bring you bespoke offerings that are only available at Crystal Palace Football Club. We proudly present our steak and ale pies which are made locally by Goddard’s Pies with Cronx Ale; our Palace Ale sausages which are made to Neil Morrissey’s special recipe with our very own Palace Ale; and our Soulful Food Pots, which in addition to being a very tasty and healthy option, are vegan and gluten free. Chips are available in the Holmesdale and Whitehorse Lane Stand and wedges are served in the Arthur Wait and Main Stand concourses. We are constantly updating our specifications, so we’d love to hear your thoughts and feedback. Early Bird Offer We have an early bird offer of a burger or hot dog with a beer for the price of £6 which is available from when the turnstiles open (one and a half hours before kick-off) until 45 minutes before the start of the match. fan guide // concourse offering menu 05
fanzone menu
Catering
6oz Cheeseburger 5.oo
New this season, the Fanzone’s food outlets feature an
SERVED WITH LETTUCE, TOMATOES AND HOUSE SAUCE
authentic barbecue with chefs cooking fresh food on the
spot. This menu will be changing throughout the season to Smokey BBQ Cheeseburger with Pulled Pork 6.oo
bring new food and tastes as the seasons change. One of our SERVED WITH LETTUCE, TOMATOES AND HOUSE SAUCE
favourite dishes is our Londoner, which is a traditional smoked
The Palace Dog 7.oo
pork sausage, or try our hearty offering of the Smokey BBQ
JUMBO SPICED PORK SAUSAGE LACED WITH OUR VERY OWN
Cheese Burger served with pulled pork. PALACE ALE SERVED WITH ONIONS IN A SUB ROLL
The Londoner 5.oo
JUMBO SMOKED PORK SAUSAGE SERVED IN A SUB ROLL
WITH FRIED ONIONS AND A SAUCE
Porky Pud 5.oo
A CLASSIC COMBINATION OF SAUSAGE MEAT AND BLACK
PUDDING SERVED IN A SUB ROLL TOPPED WITH A SAUCE
Cheese and Caramelised Onion Panini 6.oo
CARLSBERG / SOMERSBY 4.5o
SOFT DRINKS 2oo
WATER 1.5o
HOT DRINKS 2oo
fan guide // fanzone offering menu 06
hospitality
From the minute you step through the door at Selhurst Park, As you head out to watch the game, take your seat in the
you’ll be considered a VIP by the matchday team, who will be luxury of the Director’s Box with club owners and special
on hand to ensure you and your guests’ needs will be attended guests. Alternatively, head out to the panoramic balcony view
to throughout the day. in the Legends Club or your private Executive Box.
Arrive in style at Selhurst Park with a drinks reception from At half-time, head back into your hospitality area and enjoy
our welcoming hostesses, visit your own exclusive bar or refreshments and snacks as part of your package, where you
order drinks from your personal waitress as you settle in to can read your complimentary match programme, or chat with
your matchday. the various club legends or VIPs who are on hand to interact
with guests.
Pre-match you can enjoy three-course fine dining in the
award-winning Speroni’s Restaurant, or a more casual After the game, make the most of your day by watching the
modern experience in the 2010 - we have something for post-match reaction on the screens throughout our hospitalty
every occasion. areas, see the man-of-the-match trophy awarded live in
Speroni’s, or continue to entertain your clients in your private
With our ultimate celebration package you’ll enjoy the full bar in your box.
matchday experience, with a private tour of the stadium
including the home dressing room and dugouts. You’ll also For further details and to book one of our Premier Hospitality
have your photo taken on the pitch before kick-off with the packages contact our sales team on 020 8768 6011.
team captains and receive a signed first team shirt from the
man of the match after the game.
fan guide // hospitality packages 07
matchday
programmes
Digital Version.
You can buy a digital version of the matchday programme
which will download to your tablet or mobile devices for
just £1.49, or you can subscribe to receive every digital
programme for the entire season for just £24.99.
Stadium
The matchday programme is available for £3.50 at the club
store and around the stadium on a home matchday.
v arsenal
Members league | Kic
k−Off 8pm
th december 20
17 | premier
Join as Palace paid member and you can receive a copy thursday 28
as one of the benefits.
Direct To Your Door.
Subscriptions for UK/Europe/ROW can be ordered now or
call on 020 7121 5000 v tottenham ho
tspur
sunday 25 th
february 20
18 | premier
Please note we cannot guarantee the programme will league | Kic
k−Off 12:00pm
be received before or on the matchday itself.
v stoke city
saturday 25th November 2017 | premier league | Kick−Off 3pm
fan guide // matchday programmes 08official
club store
Opening times
Monday to Saturday (non-matchday): 9am - 5:30pm
Sunday: 10am - 4pm
Saturday (matchday 3pm kick-off): 9am - 6pm (closed
between 3pm - 4:45pm)
Matchday opening times can vary depending on kick-off
times, please note the store closes during the game and
re-opens at the final whistle for one hour post-match. The
Club Shop in the fanzone is open 3 hours before kick off,
and 1 hour after the final whistle.
Crystal Palace online store
There are a whole range of club merchandise items,
souvenirs and publications available from our online store
at shop.cpfc.co.uk.
Mail Order
Orders can be sent worldwide by ordering online or calling
020 8768 6100. Charges apply for both standard UK delivery
and worldwide delivery.
For further details go online to shop.cpfc.co.uk or email
shop@cpfc.co.uk.
fan guide // official club store 09keep in touch
Address Instagram Main Switchboard
Crystal Palace F.C. @CPFC 020 8768 6000
Whitehorse Lane,
London, Twitter Box Office
SE25 6PU @CPFC 08712 000071
Facebook Club Shop
@officialcpfc 020 8768 6100
YouTube Catering
@CrystalPalaceFC 020 8768 6009
Email Snapchat Corporate Sales
customer.service@cpfc.co.uk @officialcpfc 020 8768 6010
fan guide // keep in touch 10home fan guide
2018/19You can also read
