17 June 2020 Advanced level 3 - Level applicable? - Global Business Solutions

17 June 2020   Advanced level 3
               Level applicable?

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carly@globalbusiness.co.za   Cynthia@globalbusiness.co.za

GLOBAL BUSINESS SOLUTIONS
            Future thinking, now

 COVIDSCREEN
DEMONSTRATION
In partnership with Wits Health Consortium

         Friday 19 June 2020
            13h00 – 14h00
  Zoom Link will be sent out via email

Storyline

 Statistics:     Business       New                          General
                                           UIF TERS C-19
Global & SA       impact    developments                   information

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Statistics
Global and SA

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18 March
2020

Business and
employment
  impact

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Fortune 500 CEO view

                       3 systemic changes

                       ❑ Workplace
                       ❑ Business travel
                       ❑ Total employment
                         levels
                       ❑ Deeper and wider
                         use of technology
                       ❑ Uncertainty
                         entrenched

Fortune 500
 CEO view

Employment terms and                 24 June
models in the NEW NORMAL               11h00 – 14h00

     Module 1: Workforce scenario-planning and modelling
-   The outlook of economic growth per sector
-   The proportionate impact on employment costs, levels and structures
-   The “remuneration and benefits GAP” and how to bridge this
-   Quantitative and qualitative drivers
-   A forecasting model that aligns economic growth, revenue and employment requirements
-   Direct employment unpacked (permanent, part-time, FTC, YES, learnerships etc)
-   Indirect employment unpacked (contracting, outsourcing, TES and human cloud)
-   Impact of each of the above on optimisation of strategic levers (tax, BBBEE, cost of money and the like)
-   Case studies and case law

     Module 2: Designing the new employment dispensation for sustainable businesses
-   Employment contract clauses to include (e.g. payment for hours and outcomes, C-19 obligations and
    dynamics, remote work, performance management etc)
-   Disciplinary codes and procedures to be updated (e.g. protocols for online disciplinary and performance
    management, severity of breached of OHS and C-19 standards etc)
-   Performance management system in the new normal
-   COVID-19 suitability to return to work and reporting
-   COVID-19 testing, isolation and quarantine procedures
                                                               Bookings: carly@globalbusiness.co.za

New developments

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❑ After 100 days we are still near the beginning of the pandemic and
  it will remain for months and years
❑ Our behavior as individuals is crucial, wear your mask and maintain
  social distancing
❑ Focus now on hotspot areas and multi-disciplinary healthcare
  teams and increased screening across many access points
❑ Shortage of test kits and poor turnaround time – prioritise hospital
  patients, healthcare workers and the elderly
❑ Cabinet have decided to ease restrictions:
     ❑ Restaurants for sit-down meals
     ❑ Accredited and licensed accommodation (no Airbnb)
     ❑ Conferences and meetings for business
     ❑ Cinemas and theatres
     ❑ Casinos
     ❑ Personal care services
     ❑ Non-contact sports and contact sports under modified training
        activities
❑ Above employ more than 500 000 people.

In each instance stringent H&S requirements will be drafted and they
must be put in place before the business re-opens. Protocols will need
to be strictly adhered to for businesses to remain open.
Announcements will follow.

Is there a template for C-19+ reporting?
There isn’t a template as far as we know
so just refer to the directive:

-   Report to the DoH via the Covid
    hotline (telephonic)
-   Report to the DEL via email to the
    regional offices

Note that the employer is advised to
gather as much information as possible
before reporting the case, such as
where the employee suspects they
contracted the virus, exposure areas,
potential close or casual contacts etc. If
the employee doesn’t know where they
might have been infected, this should
also be documented.

Where a C-19+ case is confirmed
Notify the National Department of Health/ National
Institute for Communicable Diseases, using the hotline
number: 0800 029 999 as well as the DEL.

General

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C19 TERS Update:
18 June 2020

Negative Media Statements met with strong NEDLAC response.
                             Did result in a productive meeting (including Labour
                             reps) late yesterday and a flurry of responses/activity
                             from UIF Directors.

Gathering Data & Raising Issues with UIF
               Questionnaire remains open for completion, but we urge everyone to
               finalise their submissions by 3pm today, Thursday 18 June 2020.
               We will collate results and share these with UIF during our meeting
               tomorrow afternoon.
               Please note that if you’re struggling to complete the questionnaire more
               than once (we’d like the info PER UIF reference number ideally) please try
               on a different browser or via a different PC.
                https://www.allcounted.com/s?did=3oamz04pjmoah&lang=en_US

               So far, we’ve received almost 500 responses, representing approximately
               15 000 employees.

Security Upgrades
•   They have removed the opportunity to access UIF reference number via PAYE number (limit FRAUD)
•   Also removed option to check total payment made per UIF, limited to per ID number
•   Password reminder, not reset seems to be enabled to limit unauthorized access attempts
•   Invalid Password now requires engagement with ICT Directorate

                                                                If this happens, we recommend contacting:
                                                                Mr. Xola Monakali
                                                                ICT Director
                                                                Xola.Monakali@labour.gov.za

• Banking details can also no longer be updated on the system

                                                        TERSaccount@labour.gov.za

CSV Upload challenges
• Employers continue to experience issues with CSV uploads and “no employees” message reflecting. If
  you’re seeing “No Employees” message more than a week, assume it will not be successfully uploaded.

• Check the formatting – use the new template provided by UIF (in case of changes) – we will circulate this
  today with rest of the documents.

• DO NOT include “0” in the Employment End Date column, despite request by UIF to do so. We suspect
  that this might be part of the problem. Either leave this column blank, or insert 26 March 2020 as end
  date, as this is the last date on full pay.

• If some employees have been successfully uploaded and others not, remember to REMOVE those
  who’re on the system from your CSV before attempting to reload. Also, rename the file using a new
  DATE, we’re unsure if the sequencing number makes any difference, despite original instructions in this
  regard.

Catching up on Processing
• There was a lull in activity/processing for all last week. Many
  employers complaining that nothing has changed on their May
  2020 claims “Application Still in Progress”

• Payments made on 9 June 2020 were “faulty”, but payments were
  re-processed yesterday, and clients have reported receiving monies.

• 14-day April claims are in progress for re-run. Employees have
  moved back to “declined” side and now reflect full period dates.
  According to Allan Ragalavoo these clients should have seen
  updated payment schedules and receive payment today.

 REMINDER TO AMEND THE “REMUNERATION RECEIVED” COLUMN TO REFLECT
  ONLY SALARY RECEIVED FOR WORK PERFORMED, FOR APRIL EMPLOYEES NOT
 YET PROCESSED. THIS WILL RESOLVE CHALLENGES WITH CALCULATION RE-SET.

“Refresh” your application
If you’ve seen no movement on your application, or an individual’s application, then UPDATE the record to
refresh. This seems to trigger the system to re-look at that individual or application.

Refund to UIF
Challenges Resolved
If you’re making payment using the Public
Beneficiary account information, drop the “C” in
the reference number and remove the “/ ”

Your Proof of Payment will be forwarded to UIF,
together with the reconciliation that indicates how
the refund value was determined, and which
individuals the refunds apply to (and how much).

Bank Confirmation Letter finally received from UIF.

  We will send out this letter today with
  the slides for those who need it.

Same error messages for May 2020
• Unresolved employees from April will remain unresolved for May 2020 until the issue is sorted. Once
  resolved (i.e. Employer not declared on uFiling) the payment for both April and May 2020 should be
  made simultaneously.

• Foreign Nationals will remain on the declined side again for May as they require manual processing.
  Providing that you’ve declared them on uFiling, and they were paid in April, they will automatically get
  paid for May. There is no indication of timeline provided as yet, however.

• Employees who might have been released last month due to SARS verification check, may not be
  released automatically as it seems they’ve used a different verification code/point of reference? UIF
  maintains that employers should endeavour to rather capture these employees on uFiling.

• Active Claimants, if resolved and paid in April, should automatically be resolved & paid in May 2020.

• New error code “ID blocked on UIF system” is awaiting explanation. Suspect it might relate to
  overpayment by UIF, and need to recover funds?

HOW TO WEBINAR: uFiling
uFiling Challenges                                                   Thursday 25 June 2020
                                                                                 11am – 1pm
                                                                 Registration link sent today
• Remains the biggest challenge!
• Inexplicable “error messages” create further confusion but we look forward to getting
  guidance “from the horse’s mouth”
• Employees MUST be declared in uFiling in order to release payment
• We continue to push for an alternative to uFiling for large employers (1000+ employees)

Quick Cheats…
• Declarations are a 2-step process: (1) upload employees then (2) submit declarations
• Need to make declarations for Dec 2019, Jan – Mar 2020 as a minimum to trigger TERS payment
• Waiting on detailed spreadsheet to ensure alignment of Postal Information (this is key verification).
  Need to match Suburb, City & Postal Code exactly.
• If you don’t have postal information for employees, use the Company information!
• If you receive error codes for UFL1006 or UFL1020 these relate to Employer Information changes.
  Need to complete UI8 form and submit CIPC documentation to newregistrations@labour.gov.za
  with subject line: “UIF Reference – Company Update”

Issues awaiting finalisation (feedback) by UIF
• Appeals process for employers whose late April 2020 claims were underpaid due to re-work of
  calculation.

• Outstanding payments for April 2020 period (bank validation challenges)

• “Shifting” payment schedules and changing amounts for April 2020 period post-payment received.

• Blockages currently being experienced by employees accessing normal UI benefits for those trying
  to claim maternity/unemployment etc.

• Way Forward for large employers with uFiling challenges – alternative option sought

❑ Jonathan Goldberg
                              083 281 9571
                              jgoldbergsnr@globalbusiness.co.za
                     ❑ John Botha
                              082 457 0000
                              john@globalbusiness.co.za
                     ❑ Grant Wilkinson
                              082 570 8595
                              grant@globalbusiness.co.za
                     ❑ Natalie Singer
                              084 450 5196
                              natalies@globalbusiness.co.za

Thank you for your

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