Honoring Our COVID-19 Healthcare "War Heroes"

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Honoring Our COVID-19 Healthcare "War Heroes"
April 9, 2021

                   Honoring Our COVID-19 Healthcare “War Heroes”
This week marks one year since we                                                        lot of vetting for us before an initiative
admitted our first COVID-19 patient                                                      hits production. It saves us a lot of
for treatment in our hospital. As we                                                     headache and helps us roll it out.”
continue to take the next few days to
reflect and share the stories of some                                                    On the medical front, Dr. Frase
of our healthcare “war” heroes, we are                                                   worked tireless hours to specifically
honored to share the following.                                                          bring monoclonal antibody therapy
                                                                                         to Ozarks Healthcare to help prevent
Leading with Heart and Passion: Dr.                                                      the severity of COVID-19 illnesses.
Priscilla Frase, Ozarks Healthcare                                                       Monoclonal antibody COVID-19
Hospitalist   and    Chief Medical                                                       infusion treatments were authorized
Information Officer (CMIO)                                                               by the Food and Drug Administration
                                                                                         (FDA) for emergency use in November
From caring by bedside to building                                                       2020. When administered early in the
order forms behind the screen, Dr.                                                       course of infection, the outpatient
Priscilla Frase, Hospitalist and Chief                                                   infusions can stop disease progression.
Medical Information Officer (CMIO)
at Ozarks Healthcare, has been a                                                         “When the ED and pharmacy were
leader through COVID-19 on multiple                                                      notified we received our first shipment
fronts. Not only did Dr. Frase provide                                                   of Bamlanivimab, we talked about its
                                           Healthcare Executive Director of
compassionate care for COVID-19                                                          use with Dr. Frase right off the bat,”
                                           Information Technology (IT), said.
patients at the beginning of the virus’s                                                 Dr. Kendell Clarkston, Hospitalist at
                                           “She was basically a full-time IT person
onset; she also made significant                                                         Ozarks Healthcare. “She had to stay on
                                           when it came to the development of
headway on Ozarks Healthcare’s                                                           top of everything from patient safety
                                           those templates and order sets. It’s been
technology used specifically to advance                                                  to compliance and Emergency Use
                                           a tremendous help to our providers,
their treatment. At the beginning of the                                                 Authorization (EUA). Being able to
                                           especially those in the ED.”
pandemic, she personally built several                                                   give treatments to COVID-19 patients
note templates for providers to use in                                                   before they are hospitalized is very
                                           Continuing to work beside the IT
our technology system. These templates                                                   key in fighting this pandemic. She’s
                                           team, Dr. Frase has helped monitor and
helped our physicians document and                                                       preventing hospitalizations with the
                                           track COVID-19 data reports from a
guide patients’ type of care. She also                                                   infusions. That translates into saving
                                           physician’s eye. Having the perspective
helped develop order sets that were                                                      lives.”
                                           of our IT team and a physician’s eye
used for the treatment of COVID-19
                                           contributed to the whole organization’s
patients in the Emergency Department                                                     Volunteering her time and focus to
                                           efficiency in fighting COVID-19.
(ED) and in the acute hospital setting.                                                  yet another turning point in Ozarks
                                                                                         Healthcare’s battle against COVID-19,
                                           “She looks at everything we do that is
“Dr. Frase likes to have that dual role                                                  Dr. Frase invested herself into
                                           clinical facing from a physician’s eyes to
so that she can help the organization                                                    COVID-19 vaccination clinics.
                                           help us be efficient,” TJ said. “She does a
from both fronts,” TJ Temple, Ozarks
Honoring Our COVID-19 Healthcare "War Heroes"
“We knew the vaccine was coming,            and found out a nurse needed one, she       “A patient recently came to get their
but we weren’t sure when,” Katie            would wait until his or her shift started   vaccine and was nervous because of
Mahan, Ozarks Healthcare Pharmacy           to vaccinate them.”                         a health condition,” Katie said. “Dr.
Director, said. “I remember she called                                                  Frase took a chair immediately and
me out of the blue and told me, ‘I will     Not only did Dr. Frase help organize and    took all the time to make the patient
be your leader in this.’ She gave me the    participate in vaccinating thousands        comfortable. She’s done that time and
leadership I needed. She stepped up         at mass vaccination clinics and now         time again. She truly leads with her
without being asked because she was         targeted clinics; she also was the          heart.”
passionate about it.”                       cheerleader that kept the vaccination
                                            team going when exhaustion began to         From beginning of COVID-19 to now,
Dr. Frase went above and beyond to          kick in.                                    Dr. Frase continues to work and lead
work with hospital and community                                                        through the pandemic. If you ask her
leaders to develop a vaccination plan.      “She always makes sure we were never        coworkers what her energy can be
Just as she offered a dual perspective on   overwhelmed,” Katie said. “She was          compared to, they will tell you she is a
rolling out IT projects, she also applied   always there to give me a pep talk. The     steady rhythm or heartbeat to daily life
her technical and medical expertise at      days I thought I can’t do this anymore,     in the hospital. Dr. Clarkston has one
vaccination clinics while continuing        she was there for me.”                      word that particularly comes to mind
her work as a hospitalist.                                                              when he thinks of Dr. Frase:
                                            Whatever frontline Dr. Frase is fighting
“When we first started giving vaccines,     COVID-19 from on any given day,             “Persistence,” he said. “She has
she would stay after her night shift as a   there is one constant role she always       persistence to always see the right thing
hospitalist and come check on me at a       fulfills for both coworkers and patients:   done for the patient. That is one of her
vaccine clinic to make sure I was okay,”    comforter.                                  most significant attributes.”
Katie said. “If she was working nights

                                                                       Ozarks Healthcare honors local
                                                                        veteran, William Venneman
                                                                         It is truly an honor to care for veterans in our
                                                                         community and those who visit our area. Ozarks
                                                                         Healthcare At Home: Hospice recently honored Mr.
                                                                         William Venneman for his service in the U.S. Army
                                                                         during the Korean War with a “We Honor Veterans”
                                                                         ceremony. Mr. Venneman served as a construction
                                                                         engineer during his term of service and traveled to
                                                                         Africa, Germany, and Austria. Mr. Venneman and his
                                                                         wife, Billie, have been married 63 years. They have
                                                                         two children and three grandchildren. Thank you for
                                                                         your service, Mr. Venneman!

                                                                         Pictured from left to right are: Jeff Venneman, son of
                                                                         William Venneman, Billie, wife of William Venneman,
                                                                         William Venneman, Susan Perry, daughter of William
                                                                         Venneman, and Tammy McCall, Ozarks Healthcare
                                                                         At Home: Hospice social worker (front, center).
                                                                         Ozarks Healthcare At Home: Hospice provides
                                                                         for the physical, emotional, and spiritual needs of
                                                                         patients and their families. Learn more at https://
                                                                         www.ozarkshealthcare.com/services/home-care/.
Honoring Our COVID-19 Healthcare "War Heroes"
Side effects of
                                                                                        COVID-19 Vaccine
                                                                                Some people have side effects after getting their
                                                                                COVID-19 vaccine, but these usually go away
                                                                                within a few days. Side effects after your second
                                                                                shot may be more intense than the ones you
                                                                                experienced after your first shot. Common side
                                                                                effects are:

                                                                                At the injection site:
                                                                                • Pain
                                                                                • Redness
                                                                                • Swelling

                                                                                Throughout the rest of your body:
                                                                                • Tiredness
                                                                                • Headache
                                                                                • Muscle pain
                                                                                • Chills
                                                                                • Fever
                                                                                • Nausea

                                                                          Safe Patient Handling
                                                                         Competency Check-Offs
                                                               •       Thursday – April 22nd 1200-1800
                                                               •       Tuesday – May 4th 0600-1200
                                                               •       Monday – May 10th 0800-1300
                                                               •       Wednesday – May 19th 0600-1200

                                                               The following equipment will be available for competency
                                                               completion:
                                                               1.     Gait Belt
                                                               2.     Sit to Stand Lift Assist
                                                               3.     Tollos Ultra Lift (Hoyer)
                                                               4.     Mobility Chair
                                                               5.     Hover Jack/Hover Mat/AirMAT
                                                               6.     Air Mobile Transfer System

                                                              Anyone that would possibly use or come into contact with this
                                                              equipment will need to complete the competencies. If coworkers
                                                              are unable to attend one of the above mentioned sessions they will
It’s the time of year again for annual Safe Patient Handling need to get with their direct report to complete their competency.
Competency check-offs. Sessions this year will be held in the
Women’s Center Conference Room. There is no need to sign This must be completed by June 30th. Please make sure you are
up for a time, coworkers can drop by at any time during these aware of dates, times, and deadlines!
sessions.
                                                               Clinics – if you have questions please get with Christen Weaver.
Honoring Our COVID-19 Healthcare "War Heroes"
HUDDLE UP                                                                        Education
                                                                                  Be sure to check your NetLearning to
                                                                                  make sure you are up-to-date.

                                                                                             Cafeteria Menu
                                                                                The café will now be open from
                  Clothing Donations Needed                                     7 a.m. to 9:30 a.m. with hot meals
                                                                                available until 9:00 a.m. and
Are you starting your spring cleaning early? The Ozarks Healthcare Thrift Store 11 a.m. to 2 p.m. with hot food available
(West Plains location) could use clothing donations! Donations may be dropped until 1 p.m.
off at the store between 9 a.m. to 4:30 p.m. Monday through Saturday. Thank Visitors will also be allowed to carry out
you for your help!                                                              meals. No cash is accepted. Only credit
                                                                                card and payroll deduct is accepted.
                                                                                Beginning January 6, Happy Hour will
            Weekly Prayer                     Low-Cost Laboratory               be held every Wednesday from
Almighty God, in the wonderful time
                                           Screenings        to  be  offered    2 p.m. - 3 p.m. We will have a specialty
                                                                                snack and drinks available.
of spring we experience the wonder of
                                          Ozarks Healthcare Laboratory Services
refreshed life and new life. But in the                                                    Sunday, April 11
                                          will conduct low-cost lab health
mist of the life we know there comes
                                          screenings from 8 to 11 a.m. on the Cook’s Choice;
times of storm. It is in these times that                                       Breakfast options: Eggs, bacon, biscuits
                                          following dates:
we often feel overwhelmed and at times                                          & gravy, sausage (Offered Daily).
feel that the storm is insurmountable.
                                          June 22                                          Monday, April 12
We reach out to You Lord during days
                                          September 21
of trial knowing that we will find refuge                                       Carolina Loaded Chicken, Cheeseburger,
                                          December 14
and peace in You Lord. Even when it                                             Fries, Green Beans, Mac and Cheese,
feels the world is crumbling around
                                          Screenings available for minimal cost Potato Soup, Apple Crisp
us and we feel ourselves succumbing
                                          are CBC, CMP, A1C, Lipid, TSH, and               Tuesday, April 13
to fear, wrap us in Your arms and pull
                                          PSA.
us close. May we remember You are                                               MeatLoaf, Chicken Tenders, Fries,
in control and You will be with us. We                                          Mashed Potato, Broccoli, Vegetable soup,
                                          No appoinment is necessary. Walk-in
praise You and love You and thank You                                           Chocolate Lava Cake
                                          at these Ozarks Healthcare locations:
for being our fortress and solitude in
                                          Lab Services, Alton, Gainesville,
the midst of a troubled world. In Your                                                  Wednesday, April 14
                                          Mountain Grove, Mountain View, and
Holy name I pray, Amen.
                                          Thayer/Mammoth Spring. For more Roast Beef, Pizza, Roasted Red potatoes,
                                          information, call 417-257-6736.       Carrots, Cauliflower, Broccoli Cheese
- Weekly prayer brought to you by the                                           Soup, Peach Cobbler
Ozarks Healthcare Chaplains
                                                                                          Thursday, April 15
                                              #MaskUpOzarks                       Pasta Bar, Minestrone Soup, Black Berry
                                                                                  Cobbler
                                         Don’t forget: ALL coworkers, patients,
                                         and visitors, MUST wear a mask at                   Friday, April 16
                                         ALL times, in ALL patient areas and      Fried Fish, Honey Roast Pork Tenderloin,
                                         common areas across ALL Ozarks           Fries, Sweet Potatoes, Peas, Chef ’s Choice
                                         Healthcare facilities (including non-    Soup, Bread Pudding
                                         patient areas).
                                                                                           Saturday, April 17
                                                                                  Cook’s Choice
Honoring Our COVID-19 Healthcare "War Heroes" Honoring Our COVID-19 Healthcare "War Heroes"
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