STUDENT 2018 - William Angliss
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2018 STUDENT GUIDE
Welcome Message from the CEO
CEO Nicholas Hunt
Welcome to William Angliss Institute, Australia’s largest specialist centre for
foods, tourism, hospitality and events training.
Established in 1940, the Institute prides itself on providing specialist education
and training in these fields. William Angliss Institute was highly commended in
the Excellence in International Education – TAFE category at the 2016 Victorian
International Education Awards and was a finalist in the 2015 and 2016
Australian Event Awards.
Through becoming a member of the Institute’s learning community you will
also benefit from the close links we have established with industry.
I urge you to take advantage of the opportunities available to you through extracurricular activities and
other experiences for students. These activities will help develop and extend your professional networks
and support your career development.
As the preferred supplier of staff to Food Services Australia, Melbourne City Council, Good Food & Wine
Show, and Melbourne Food and Wine Festival among others, our students have unrivalled access to the
food, tourism, hospitality and event industries in Victoria and New South Wales.
As a student of William Angliss Institute, you have access to a range of helpful services and support, so
I encourage you to immerse yourself in your course and in campus life and I look forward to welcoming
you to our alumni community on graduation.
Best regards,
Nicholas Hunt
Chief Executive OfficerContents
Welcome Message from the CEO Inside cover
Academic Calendar 2
Getting Started 4
• Information Centre 6
• Student Management Centre 7
• Student Services 10
• Health, Safety and Security 14
• Campus Directory 16
A-Z of Useful Information 20
A-Z Index 39
All information in this guide is accurate as at December
2017. Whilst every effort has been made to ensure its
accuracy, changes may have occurred since this date.
Contact us
Student Services | Building C, Level 1
1800 236 203 (free call)
studentservices@angliss.edu.au
mywai.angliss.edu.au
facebook.com/ssswai
William Angliss Institute
ABN 66 266 583 978
RTO No. 3045
CRICOS Provider No. 01505M
Higher Education Provider HEP 9534
555 La Trobe Street
Melbourne Victoria 3000
Australia
T +61 3 9606 2111
www.angliss.edu.au
Student Guide | 2018 12018 Academic Calendar
National and Victorian Public Holidays
(William Angliss Institute is closed on these dates)
ACADEMIC CALENDAR
PUBLIC HOLIDAY DATES
New Year’s Day 1 January
Australia Day 26 January
Labour Day 12 March
Good Friday / Easter Monday 30 March / 2 April
ANZAC Day 25 April
Queen’s Birthday 11 June
Friday before the AFL Grand Final 28 September
Melbourne Cup 6 November (Victoria only)
Christmas and Boxing Day 25 December / 26 December
VET
ACTIVITY DATES
Campus Closure & Public Holidays 1 January
Orientation 5 - 9 February
Semester 1 Commences 12 February
Census Date - Term 1 27 February
Census Date – Semester 1 13 March
Graduations 6 - 8 March
Mid-semester break 3 - 6 April
Census Date - Term 2 8 May
End Semester 1 23 June
Mid-year vacation 25 June - 13 July
Orientation 13 - 20 July
Semester 2 Commences 23 July
Census Date - Term 3 6 August
Graduations 14 - 16 August
Census Date – Semester 2 20 August
Mid-semester break 24 - 28 September
Census Date - Term 4 15 October
End of Academic year/Semester 2 1 December
Campus Closure & Public Holidays 21 – 31 December
2 Student Guide | 2018Faculty of Higher Education
ACTIVITY DATES
ACADEMIC CALENDAR
Campus Closure & Public Holidays 1 January
SUMMER SCHOOL
Summer School Commences 11 December 2017
Census Date - Summer School 29 December 2017
End Summer School 25 January
SWOT VAC 29 - 30 January
Examination 31 January - 2 February
Summer School Results 9 February
SEMESTER ONE
Orientation Week 12 - 16 February
Semester 1 Commences 19 February
Graduation 6 - 8 March
Census Date - Semester 1 19 March
Mid-Semester Break/Skills Week 2 - 13 April
End Semester 1 25 May
SWOT VAC week 28 May - 1 June
Examination/Assessment Feedback 4 - 19 June
Semester 1 Results 29 June
WINTER SCHOOL
Winter School Commences 25 June
Census Date - Winter School 2 July
End Winter School 20 July
SWOT VAC 23 - 24 July
Examination 27 July
Winter School Results 3 August
SEMESTER TWO
Orientation Week 23 - 27 July
Semester 2 Commences 30 July
Graduation 14 - 16 August
Census Date - Semester 2 27 August
Mid-Semester Break 17 - 28 September
End Semester 2 2 November
SWOT VAC week 5 - 9 November
Examination/assessment period 12 - 27 November
Semester 2 Results 7 December
Campus Closure & Public Holidays 20 December - 1 January
Student Guide | 2018 3Getting Started
It’s important for you Checklist
¨¨ Pay your fees
to know key contacts, ¨¨ Receive your student ID card
fee information, student
GETTING STARTED
¨¨ Have previous studies confirmed and credit
services, and how to transfer documentation submitted to your
program area (if relevant)
navigate around campus. ¨¨ Receivea timetable and know where your
classrooms are
¨¨ Meet
key academic and support services staff
Now that you’re enrolled, it’s time to members at Orientation
tick off all these items. ¨¨ Know where your Student Management Centre
is located
¨¨ Know your Student Services - where they’re
located and how to make an appointment with
the relevant service
¨¨ Knowabout the various facilities located
around campus
¨¨ Receive information about academic
performance requirements, Institute teaching
methods, teaching styles, assessment
methodologies, presentation expectations
for assignments and projects, plagiarism and
other relevant policies
¨¨ Be provided with an overview of the Student
Code of Conduct, with an emphasis on student
policies and procedures
¨¨ Beprovided advice on grievance and dispute
resolution arrangements
¨¨ (For
international students) Understand
student visa compliance, housing, health
matters, and personal safety.
If you’re missing a few things, you can find
more information and key contacts within this
guide so you can get settled into life at William
Angliss Institute.
4 Student Guide | 2018Student ID Card Email
Once you have completed your enrolment As a William Angliss Institute student, you
and made payment of your course fees, you will receive your own student email address.
can order your Student ID Card from the It is expected that all students check their
GETTING STARTED
Information Centre in Building A, Ground Floor. official email at least once a week as this is
Your Student ID Card is used to access printers our primary method of communicating official
and photocopiers, and enables you to borrow information to you, including changes to your
from the LRC. course, emergency notifications and student
interest programs.
If you lose or misplace your ID card, you will
need to order and pay for a replacement card. To set up your student email, visit
mywai.angliss.edu.au/studentemail.
Timetables
VET Students myWAI Student Portal/Moodle
Class timetables are given to all commencing Access Moodle via the myWAI Student Portal:
students at an information session conducted mywai.angliss.edu.au.
during Orientation. If you have any questions
relating to your timetable, please contact your Moodle is an online learning management
Student Management Centre (locations on page 6). system. Your teacher/lecturer will store
information about your subjects via Moodle.
Higher Education Students You will need to access Moodle to obtain your
You can access your timetable via eStudent Subject Outline and information about the
(sms-web.angliss.edu.au/eStudent/login. assessment requirements of your subjects.
aspx). Enrol and register for your classes by
creating your timetable. You will not be able to access myWAI/Moodle if
you have overdue fees or library fines.
Computer and Network Access For troubleshooting enquiries, please visit the
Learning Resource Centre (LRC) in Building C,
Your student ID may be provided to you via
Ground Floor or email eLearning Support at
a number of ways, so always ensure your
esu@angliss.edu.au.
alternate email and mobile number is up-
to-date. You need your student ID number to
access the Institute’s computer network, email, Wi-Fi
myWAI Student Portal/Moodle and Wi-Fi.
Once you have set up your student account,
To set up your network password, go to you should be able to connect to the wireless
passwordreset.myangliss.edu.au. From here network:
you can set up your password, reset your
• Select WAI-BYOD network
password or change your password. It is important
not to share your password with anyone. • Type in your username:
myangliss\your student ID
• Type in your network password
Student Guide | 2018 5Information Centre
Course Fees & Payment VET Student Loans
Fees must be paid by the payment due date VET Student Loans commenced on 1 January
which is two weeks prior to the commencement 2017, replacing the VET FEE-HELP scheme. For
of your first class. more information, please refer to education.gov.
GETTING STARTED
au/vet-student-loans or visit the Information
You can make payment of your course fees at the Centre in Building A, Ground Floor.
Information Centre in Building A, Ground Floor or
contact information@angliss.edu.au.
FEE-HELP
Health Care Card
FEE-HELP is a loan scheme that assists eligible
If you have a valid Health Care Card you may fee paying degree students to pay all or part of
be eligible for a fee concession (if enrolling into their tuition fees. It cannot be used for additional
a certificate level course). Present your card study costs, such as accommodation or text
at the time of your enrolment and prior to the books.
commencement of your training.
Faculty of Higher Education (degree) students
Census Date wishing to access FEE-HELP should refer to
angliss.edu.au/fees and select Degree Fees &
This is the date on which all enrolment Fee Help, or visit the Information Centre.
requirements must be finalised and is your last
opportunity to withdraw from your unit of study
without incurring fees.
Financial Assistance
The Australian Government offers financial
The census date is the deadline for submitting help through Youth Allowance for people aged
your request for a Commonwealth Supported 16 to 24 years who are studying full-time,
Place (CSP) or to change your enrolment or loan undertaking a full-time Australian Apprenticeship,
arrangements. If you do not wish to continue training, looking for work or sick. There are also
with your studies, you need to officially withdraw different types of concession and health care
by census date or you will have to pay for the cards, each with its own eligibility requirements
course you are enrolled in and relevant VET and concessions. Contact Centrelink for more
Student Loan, or FEE-HELP debts will incur. information: humanservices.gov.au/centrelink.
There is no provision to extend the census date Wellbeing and Counselling Services can assist
deadline for individual courses. with limited material aid such as uniforms, kits
and food parcels. They can also provide advice on
Census dates are listed within the academic
how to access financial aid in the community.
calendars in this guide (page 2) and at
angliss.edu.au/calendar. Contact the Information Centre for more
information on financial assistance.
6 Student Guide | 2018Student Management Centre (SMC)
The Student Management Centre (SMC) is the administration centre for each program area.
Your SMC can assist with:
• General course and unit information • Timetables
• Announcing class cancellations • Changing your contact details
GETTING STARTED
• Attendance • Course progression
PROGRAM AREA LOCATION CONTACT NUMBER
Angliss International Hotel School Building A | Level 4 (03) 9606 2287
Centre for Food Trades and Culinary Arts Building D | Ground Fl Non-apprentices: (03) 9606 2118
Apprentices: (03) 9606 2390
Events, Travel and Tourism Building B | Level 3 (03) 9606 2127
Faculty of Higher Education Building A | Level 3 (03) 9606 2511
Hospitality Building A | Level 4 (03) 9606 2287
Youth Learning Building C | Level 1 (03) 9606 2517
Teachers/Lecturers
When you attend your first class your teacher or lecturer will provide their contact details, office
location and advise their availabilities.
You may also visit your SMC for your teacher’s or lecturer’s contact information.
Student Guide | 2018 7Student Management Centre (SMC)
Student Management Coordinators
Student Management Coordinators manage the student lifecycle from enrolment through to
graduation. In some cases the Student Management Coordinator assists with progress and liaises with
employers and government departments.
GETTING STARTED
PROGRAM NAME CONTACT DETAILS
Centre for Food Trades and Lana Spivey Building D | Ground Fl | DG26
Culinary Arts (03) 9606 2581
lana.spivey@angliss.edu.au
Centre for Tourism and Carolyn Neilson Building A | Level 4 | A420
Hospitality (03) 9606 2226
carolyn.neilson@angliss.edu.au
Faculty of Higher Education Rhiannon Dawlings Building A | Level 3 | A353
(03) 9606 2511
rhiannon.dawlings@angliss.edu.au
International Student Coordinators
Each VET teaching area has an International Student Coordinator to help international students in
their studies. These Coordinators will ensure international students are progressing in their course and
attending classes.
Coordinators will contact international students who are having problems in their studies to find out
why, and to offer assistance and support in:
• Understanding the course and requirements • Organising support services such as extra help
• Assignments and assessment tasks with English and study.
• Problems with classes or teachers
PROGRAM NAME CONTACT DETAILS
Centre for Food Trades and Claire Benson Building E | Level 1 | E106
Culinary Arts (03) 9606 2373
claire.benson@angliss.edu.au
Centre for Tourism and Anita Olshina Building A | Level 4 | A441
Hospitality (03) 9606 2527
anita.olshina@angliss.edu.au
8 Student Guide | 2018Program Leaders
Program Leaders provide support to enhance the learning experience for students. Program Leaders
have knowledge on the courses’ curriculum, structure and content, and are available to provide expert
advice to assist with your course progression.
GETTING STARTED
Centre for Food Trades and Culinary Arts
Baking & Patisserie Angela Tsimiklis Building E | Level 1 | Room E102
(03) 9606 2651
angela.tsimiklis@angliss.edu.au
Cookery Kimon Tsindos Building E | Level 1 | Room E121
(03) 9606 2334
kimon.tsindos@angliss.edu.au
Food Science and Technology Mark Agius Building E | Level 1 | Room E119
(03) 9606 2160
mark.agius@angliss.edu.au
Centre for Tourism and Hospitality
Events, Travel and Tourism Corinne Maxfield Building B | Level 3 | Room B310A
(03) 9606 2384
corinne.maxfield@angliss.edu.au
Hospitality and Youth Learning David Wilson Building A | Level 4 | Room A420
(03) 9606 2556
david.wilson@angliss.edu.au
Faculty of Higher Education
All courses within the Faculty of Andrew Dolphin Building A | Level 3 | Room A353
Higher Education are supported (03) 9606 2213
by the Associate Dean (Higher andrew.dolphin@angliss.edu.au
Education Operations)
Student Guide | 2018 9Student Services
Student Services offer a broad range of services for you, with the aim to support your academic,
professional and personal lives. Services include:
Learning Resource Centre (LRC) During semester break
Building C | Ground Floor Monday to Friday: 8:30am – 5:00pm
GETTING STARTED
The Learning Resource Centre (LRC) offers The LRC is closed for public holidays and the
traditional library services, access to computers Institute’s shut down period over the Christmas
and to the Institute’s wireless network. and New Year’s break.
A current student ID card is your passport to
most of the services and facilities in the LRC, (03) 9606 2237
including: lrc@angliss.edu.au
library.angliss.edu.au
• Borrowing library resources
• Booking a study room or media pod
• Using the Reserve Room Learning Advisors
• Photocopying and printing. LRC | Building C | Ground Floor
The LRC has three MFDs (Multi-Function The Learning Advisors provide free learning and
Devices) that can be used for your printing study advice for all students, including:
and photocopying needs. All machines have
scanning, hole punching and stapling options and • Writing reports, essays or other assessments
can print in either colour or black and white. • Understanding assessment requirements and
course work
To operate photocopiers/printers you need to • English language
have money added to your student cards, which • Research and referencing
can be done in the LRC. Please ensure that you
• Time and study management
use all the credit on your student card before you
• Numeracy, finance and budgeting
finish your studies, as there can be no refund.
• Studying for tests
Overdue items will attract fines. Any long term • Computer skills and online learning.
overdue items and/or fines of $10 or over will
Drop in times are available Monday to Friday,
result in computer and network privileges being
10am - 4pm. Appointment times are also
disabled (this includes myWAI Student Portal,
available.
Moodle, e-resource access on and off campus),
results withheld and graduation may be affected.
(03) 9606 2574 or 2426
LRC opening hours learningadvisors@angliss.edu.au
During semester
Monday to Thursday: 8:00am – 7:00pm
Friday: 8:00am - 6:00pm
10 Student Guide | 2018Careers and Employment Student Activities
Building C | Level 1 Building C | Level 1
Careers and Employment provides students and Student Activities organise free activities, events
recent graduates with access to job opportunities, and social gatherings on and off campus for
GETTING STARTED
career development services and industry students to enrich their experience. Students
engagement. are encouraged to participate as part of life on
campus and the events are a fantastic way to
Services include access to: meet new friends from across the Institute.
• CareerHub, an online jobs portal (advertising
Student Lounge
volunteer, casual, part-time and full-time
opportunities) - careers.angliss.edu.au The Student Lounge (Building C, Level 1) is a
large indoor space and the social hub of campus.
• Careers events to help you with your
The Student Lounge and Balcony hosts many
employment search and networking skills
on campus events including the Orientation Fair,
such as the Careers and Jobs Fair, Speed
free breakfasts (Tuesdays and Thursdays during
Networking Event and the Careers and
semester), Health and Wellbeing Day, Foundation
Employment Expo
Day, among many others.
• On-campus employer information and
recruitment sessions A perfect place to eat, meet and relax between
• Career guidance, job seeking strategies, classes, the Student Lounge provides access to:
resume writing and interview skills workshops
• Kitchenette with microwaves and toasters
• One-on-one appointments.
• Vending machines
Appointments are available from Monday to • TV (with Foxtel)
Friday, 9am - 3pm. Bookings can be made
• Data points
through CareerHub or via email.
• Secure charging lockers
• Table tennis and board games.
(03) 9606 2137
careers@angliss.edu.au Students can book the Student Lounge, Balcony,
careers.angliss.edu.au Multi-Purpose Room and associated equipment
including BBQs and trestle tables by contacting
Student Services.
Student Lounge opening hours
During semester
Monday to Friday: 7:00am - 10:00pm
Saturday: 10:00am - 2:00pm
During semester break
Monday to Friday: 8:30am – 5:00pm
(03) 9606 2137
studentservices@angliss.edu.au
Student Guide | 2018 11Student Services
Wellbeing and Counselling Services Disability, Access and Participation
Building C | Level 2 Building C | Level 2
A range of free and confidential support services The Disability Service works to meet the access
are available to William Angliss Institute students, and participation needs of eligible students with
GETTING STARTED
including: a diagnosed disability, medical or mental health
condition.
• Wellbeing and academic progress
• Personal counselling Support may include:
• Financial, legal and accommodation advice • Individual Access Plans
• Referral to other services • In class support (note taking, participation
• Special consideration support assistance)
• Online resources and useful apps. • Auslan Interpreters
To make an appointment, contact the Wellbeing • Liaison with teachers/staff
Officer in Room C205/C206 or book online via • Modifications to furniture/equipment/resources
myWAI Student Portal: mywai.angliss.edu.au. • Advocacy.
To make an appointment, please contact the
(03) 9606 2210 Disability Liaison Officer.
wacs@angliss.edu.au
(03) 9606 2232
disability@angliss.edu.au
12 Student Guide | 2018Student Voice Scholarships
Student Voice is a group of likeminded students The William Angliss Institute Foundation provides
representing the views and interests of the 5,000 educational opportunities and financial assistance
students that are enrolled at the Melbourne in the form of scholarships to support students
GETTING STARTED
campus at William Angliss Institute. in achieving their career ambitions. Additional
scholarships are supported by industry partners
As a Student Representative, you will aim to and not-for-profit organisations. Scholarships
increase student interaction with the Institute are offered to domestic and international
and have your voice heard at all levels of the students based on merit (academic excellence) or
Institute. equity (hardship).
Contact Student Services for more information: You can view eligibility and open/close dates
studentservices@angliss.edu.au. for scholarship rounds via angliss.edu.au/
scholarships.
Student Ambassadors
Student Ambassadors are passionate Going Global
supporters of William Angliss Institute, who are
The Institute’s Going Global program provides
paid to represent the Institute to the public.
students the opportunity to explore the world
Ambassadors work alongside the Marketing,
through Study Tours, Study Exchange and Work
Future Students Team to help promote William
Abroad programs.
Angliss Institute through various on and off
campus events. Contact studentservices@angliss.edu.au for more
information on upcoming global opportunities.
This is a paid casual opportunity to gain
experience in marketing, business administration
and events. Club Chef
Contact the Future Students Team via Textbooks, uniforms, and equipment can be
marketing@angliss.edu.au. purchased from our on campus Club Chef store
in Building A, Ground Floor.
Accommodation
Contact Club Chef on (03) 9642 3621.
Student rental offers for shared and student
accommodation can be found on student poster
boards around campus. Students can place an
ad on these boards by visiting Student Services
(Building C, Level 1) to collect a listing form.
Resources and fact sheets are available from
Student Services to assist with accommodation
search and provide knowledge about your rights
and responsibilities as a renter.
For financial or legal advice please contact
Wellbeing and Counselling Services.
Student Guide | 2018 13Health, Safety and Security
Medical Centre Security
The Medical Centre offers a bulk billing, fully All buildings at the city campus of the Institute
confidential service to all students. International are under constant security surveillance.
students with a valid Overseas Student Health Students should be aware that whilst on Institute
GETTING STARTED
Cover (OSHC) card can also see the doctor at premises, video surveillance cameras are in
no additional cost. A Medicare or OSHC card use. However, it is in the interest of all students
is required for an appointment. A full range to protect their personal property at all times.
of medical services are offered at the Medical Lost property can be reported using an Incident
Centre, including pregnancy testing and advice, Report Form available from Reception.
pap smears and contraception, pathology testing,
The Institute is not responsible for the loss or
health checks, dietary advice, referrals and travel
damage of personal property. Items stored in
medicine.
lockers should be secured using a combination
The Medical Centre is located in Building C, Level 2. (recommended) lock.
Appointments can be made by phoning (03) Trained security officers patrol the campus during
9606 2208, booking online via lchs.com.au or opening hours for the safety of the community
emailing wai.medical@lchs.com. and William Angliss Institute property. Any
incidents or suspicious activity should be reported
to Security immediately on (03) 9606 3704.
First Aid
In a life threatening emergency, always
If first aid is required, contact Reception (Building
call 000 first.
A, Ground Floor) by pressing 9 on any Institute
telephone handset or (03) 9606 2111, or contact
Security on (03) 9606 3704. Smoking on campus
The location of first aid kits are marked on the The Institute’s buildings, entrances and traffic
Emergency Evacuation Maps posted throughout ways must remain free of tobacco smoke and
the Institute. The Institute also maintains vapour from e-cigarettes. For the safety of all
defibrillator equipment for use in the event of a employees, students and visitors, smoking or
cardiac arrest. use of e-cigarettes in any enclosed areas of the
Institute is strictly forbidden.
The Institute First Aid Room is located in Building
C, Level 1 within the Student Lounge. Contact Smoke free zones apply within 5 metres of all
the Student Services office or Security if access building entrances to the Institute. “No smoking
is required. signs” are displayed throughout the Institute and
appropriate bins and ashtrays are supplied for
smokers in suitable outdoor locations.
Smokers are restricted to the following areas:
• La Trobe Street Courtyard
• Little Lonsdale Street garden area, rear of
Building E.
14 Student Guide | 2018Emergency Evacuation Procedures Personal Emergency Evacuation Plans
In the event of an emergency evacuation, the
(PEEP)
Institute has TWO alarms. The Institute is required to prepare individual
Personal Emergency Evacuation Plans (PEEP)
GETTING STARTED
The FIRST ALARM is an ALERT ALARM (beep, for each student who may have difficulty using
beep, beep) - prepare to evacuate and be on the stairs or requires assistance to evacuate
alert for an evacuation announcement. the building during an emergency evacuation.
The PEEP is designed to ensure that the person
EVACUATION ALARM (whoop, whoop, whoop) – requiring assistance is aware of the Institute’s
you must evacuate (get out of the building) and procedures for managing their safe egress during
make your way to the assembly area. You will be an evacuation.
directed by the Fire Wardens wearing the yellow
fluoro vest to where the assembly area is located. The PEEP is developed for the individual in
consultation with the Disability Liaison Officer.
The Institute’s Assembly Area is the footpath
opposite Angliss Restaurant on Little Lonsdale
Street. Do not use lifts when evacuating. Do
not re-enter the building until instructed to do We can provide extra support to
so. Information about emergency evacuation is students with a disability, long-term
available on Evacuation Diagrams and Standard illness and/or mental health condition.
Fire Orders which are posted in prominent
Register with our Disability Liasion Officer
locations throughout the Institute.
(DLO) to allow us to provide you with
assistance. You only need to tell us about
your disability, long-term illness and/or
mental health condition if it will impact
your study experience at William Angliss
Institute.
Visit our DLO in Building C, Level 2 or
email disability@angliss.edu.au.
Student Guide | 2018 15Contact Phone Numbers and Locations
WILLIAM ANGLISS INSTITUTE - 555 LA TROBE STREET - MELBOURNE - (03) 9606 2111
DEPARTMENT LOCATION (REFER TO MAP) PHONE NUMBER
Alumni Building C | Level 1 (03) 9606 2199
GETTING STARTED
Angliss Bistro Building D | Ground Floor (03) 9606 2120
Angliss Restaurant Building E | Ground Floor (03) 9606 2108
Bakeshop Building D | Ground Floor (03) 9606 2409
Café 555 Building A | Ground Floor (03) 9606 2148
Careers and Employment Building C | Level 1 (03) 9606 2137
Coffee Academy Building D | Ground Floor (03) 9606 2401
Conference Centre Building A | Level 5 (03) 9606 2512
Course Enquiries Building A | Ground Floor (03) 9606 2111
Disability Support Building C | Level 2 (03) 9606 2232
First Aid Building A | Ground Floor (03) 9606 3704
Going Global Building C | Level 1 (03) 9606 2137
Graduation Building C | Level 1 (03) 9606 2199
Information Centre Building A | Ground Floor (03) 9606 3700
International Office Building B | Ground Floor (03) 9606 2169
International Student Coordinator: Building E | Level 1 | Room E106 (03) 9606 2373
Centre for Food Trades and Culinary Arts (Cookery,
Patisserie, Baking and Food Science courses)
International Student Coordinator: Building A | Level 4 | Room A441 (03) 9606 2527
Centre for Hospitality and Tourism (Hospitality
Event Management and Tourism courses)
Learning Advisors Building C | Ground Floor (03) 9606 2574
Learning Resource Centre Building C | Ground Floor (03) 9606 2237
Lost Property (Reception) Building A | Ground Floor (03) 9606 2111
Medical Centre Building C | Level 2 (03) 9606 2208
National Indigenous Community Coordinator Building C | Level 1 | Room C115 (03) 9606 2469
Reception Building A | Ground Floor (03) 9606 2111
Scholarships Building C | Level 1 (03) 9606 2137
Security Building A | Ground Floor (03) 9606 3704
16 Student Guide | 2018WILLIAM ANGLISS INSTITUTE - 555 LA TROBE STREET - MELBOURNE - (03) 9606 2111
DEPARTMENT LOCATION (REFER TO MAP) PHONE NUMBER
Short Courses Building C | Level 2 (03) 9606 2168
GETTING STARTED
Student Activities Building C | Level 1 (03) 9606 2137
s Map Student Lounge
Wellbeing & Counselling Service
Building C | Level 1
Building C | Level 2
(03) 9606 2137
(03) 9606 2210
Youth Learning Building C | Level 1 (03) 9606 2517
uilding Lift Stairs
utchery Prayer Room Toilets
Public Phone No Ramp Access
ngliss Bistro
akeshop
ffee Academy
ulinary and
od Processing
Angliss
ayer Room Restaurant
casions Restaurant
uilding
ngliss Restaurant
ntral Stores
uilding
ulinary Academy
Info
Centre
Learning Resource Centre
Bistro
Cafe 555
Culinary
& Food
Processing
Bakeshop
round Floor
Student Guide | 2018 17Student
MERCHANDISE
HOODIES,
SHORT
& LONG
SLEEVE NEW
T-SHIRTS Range
TYPE COST COLOUR SIZE
ANGLISS LONG SLEEVE HOODIE $51.60 BLACK & GREY 14-XL
ANGLISS LONG SLEEVE T-SHIRT $28.10 GREY S-XL
ANGLISS SHORT SLEEVE T-SHIRT $22.35 GREY S-XL
Samples are available to view and try on at Club Chef, located within
William Angliss Institute Building A | Ground Floor | t: 03 9642 3621
2933-V4 0816STUDENT DISCOUNT 20% off for current students Discount is applied to the total food bill when dining at the Angliss Restaurant or the Angliss Bistro (subject to availability). Bookings are essential: e goodfood@angliss.edu.au t 03 9606 2108 This discount is not valid for Great Chefs program or other special events.
A-Z of Useful Information
This section contains essential Accidents Further information about alcohol
information for William Angliss can also be obtained from the Say
A-Z OF USEFUL INFORMATION
Any accident resulting in personal
Institute (from hereinafter When website at mapi.betterhealth.
injury that occurs on Institute
referred to as ‘the Institute’) vic.gov.au/saywhen or phone
premises must be recorded in
students. It also provides DirectLine on 1800 888 236
the Injury Register. If a student
information regarding for confidential alcohol and drug
has an accident on campus they
enrolment, fees, assessment, counselling and referral line.
should report it immediately to
appeals and complaints
their Program Leader, International Alumni
procedures, attendance,
Student Coordinator or Student
articulation and other Once you graduate, you will
Services who will fill out an Injury,
general information. automatically become a member
Accident and Hazard Form. The
form must be provided to Human of the Institute’s alumni, the Angliss
Resources department by a staff Global Network (AGN). The AGN
A member within 24 hours of provides valuable linkages between
industry, students and alumni
the incident.
Aboriginal and Torres Strait through events, regular newsletters
Islander Students Apprentices and students attending and opportunities for professional
classes as directed by their development, mentoring and
The Institute is committed to employers are covered by their networking.
encouraging the enrolment and employer’s WorkCover insurance
development of Aboriginal and while at the Institute. Details of For more information, visit Student
Torres Strait Islander students, student’s place of employment Services in Building C. Level 1,
and can assist with enrolments, should be given to treating doctors telephone (03) 9606 2199 or email
re-enrolments, deferments, as well and hospitals. An employer must be globalnetwork@angliss.edu.au.
as a range of other information. notified as soon as possible after an
For more information contact the accident that has required medical
Anaphylaxis
National Indigenous Community attention. Anaphylaxis is a severe allergic
Coordinator (Koori Liaison Officer) reaction that can be caused by
on (03) 9606 2469. Accommodation some foods. Students may handle
See page 13 all types of food substances during
Koori is the name adopted by the
their learning activities. If you have
Indigenous community in Victoria,
which is also made up of Aboriginal Alcohol and other been diagnosed as suffering from
Substances anaphylaxis you should do two
and Torres Strait Islander people
things:
from other parts of Australia. As outlined in the Student Code of
Conduct, students must not attend • Carry your Epipen with you at
classes under the influence or in all times
Abstudy posession of alcohol, drugs, or any
• Ensure the Institute is aware
Abstudy is a student assistance prohibited substance.
of your condition through
program for Australian indigenous your enrolment details and by
students — Aboriginal or Torres Classes do at times incorporate
the use of alcohol. Where it is notifying the Disability Liaison
Strait Islanders who want to stay at Officer via email at
school or go on to further studies. a requirement of the learning
outcome or element of competence, disability@angliss.edu.au.
Abstudy may help indigenous
students who are undertaking full- students may taste alcohol under The information you provide may
time or part-time studies, distance teacher’s supervision. Students be used for your safety while
education or correspondence who are on probationary driver undertaking your course but will
courses. For more information on licences are not to consume alcohol. remain confidential.
Abstudy contact Centrelink on 1800 Students who do not wish to
132 317 or contact the Institute’s consume alcohol for religious or
National Indigenous Community cultural reasons should inform their
Coordinator (Koori Liaison Officer) teacher so other arrangements
on (03) 9606 2469. can be made.
20 Student Guide | 2018Appealing Results Outline states the elements For all assessment tasks, students
of competency, the forms of will be given two opportunities to
A-Z OF USEFUL INFORMATION
Students may appeal an
assessment and the dates of demonstrate competence. Where
assessment result if they feel
assessment. The standards on students are assessed for group
they have been disadvantaged
which competency is assessed activities it is important they
or discriminated against. For
will also be outlined. These attend classes designated for work
further details on the Appeals
standards are determined by on group projects. If a student
process please see your Program
teams of teachers led by a subject does not participate in the group
Leader, a Counsellor or refer to
facilitator whose job is to ensure work they may jeopardise their
the grievance process detailed at
that teaching and assessment are grade for that assessment. When
angliss.edu.au/policies.
uniform, and conform to national students are assessed in a group
Apprentices standards. it is each member’s responsibility
to:
For information contact: Off-campus students will obtain
workbooks with details of the unit • Solve any problems within a
• Australian Apprenticeships and assessment in it, rather than group
on 13 38 73 or visit Subject Outlines.
australianapprenticeships. • Select group members, unless
gov.au The use of electronic linguistic directed into groups by their
dictionaries, mobile phones and teacher
Articulation calculators are not permitted in • Maintain a log book which
Every course at the Institute which assessment situations. Students details group members’
leads to an Australian vocational can only take pens, pencils and contributions and set tasks
qualification has provision in it paper based dictionaries into tests
for articulation between courses, • If required, provide minutes of
and exams – unless otherwise
If a student has previously been specified in the subject outline. meetings held in and out of
enrolled or completed a course class time and industry visits
offered by William Angliss Institute VET Students Events and Functions
or another Registered Training In industry and in TAFE, Teachers of relevant units will
Organisation (RTO), or Higher competencies are the basis for provide guidelines regarding
Education Provider, credit for measuring performance. Students student-managed events and
subjects completed might be are required to demonstrate functions. Students must refer
granted in the new course. This competence in specified levels of to these guidelines before
applies to students entering performance in each unit they contacting external parties on
the Institute from other RTOs, study. Assessment of students behalf of the Institute as part
to students moving from the may be undertaken in a variety of their assessment task (e.g.
Institute to do courses at other of ways, such as formal or suppliers, potential sponsors, and
RTOs, and to students moving informal tests, assignments, collaborators) and representations
from one course to another within practical demonstrations, project of the Institute brand. A separate
the Institute. In all cases the work, written or oral reports, result will be given to each
appropriate selection criteria for simulation, third party reports and individual within the group. Copies
course entry will apply. observation within the classroom of assessments may be retained
or workplace. by the teacher until the following
Assessment
During the first class of each year.
See also Appealing Results,
Assessment Resubmission, subject the teacher will give an Higher Education Students
Examination Regulations, introduction to each unit that will
be undertaken in that subject, Assessment of students may be
Special Consideration and undertaken in a variety of ways,
Student Code of Conduct. and assessment details will be
given in relation to all units. At including examination, case
Students will receive a Subject the start of each unit, students studies, reports, essays, projects
Outline at the first class in each will be informed of the formal and research studies. At the
subject cluster or unit, or will assessment requirements of the start of each subject, students
be directed to download the unit, including completion dates. will be informed of the formal
outline from Moodle. The Subject assessment requirements of that
subject.
Student Guide | 2018 21A-Z of Useful Information
Assessment Resubmission As outlined in the Student Code of student to Immigration and Border
Conduct, students are expected to Protection for unsatisfactory course
A-Z OF USEFUL INFORMATION
See also Assessment and Special
attend all classes and in a timely progress.
Consideration
manner. Exceptions may be made
in cases of illness. Should you require further advice
VET Students
on this issue, please contact the
Students who do not achieve VET Students International Office, (Building
competency on their first attempt B, Ground Floor) or email
All students must be in attendance
will be given a second attempt to international@angliss.edu.au.
for the first class of each unit
achieve competency within that
and attend all subsequent
teaching period. Late or resubmitted Awards – Special
classes until the assessment
work can only receive a competent
has been completed, including Achievement
result, unless special consideration
re-assessments, unless otherwise Awards for academic excellence are
has been granted.
advised. There is an expectation presented to students at graduation
Special consideration must be that attendance will be 100%, ceremonies, award nights or other
sought prior to the due date except in cases of illness. This is in special functions. Nominations for
of an assessment. To initiate keeping with industry expectations awards are made by teachers and
an Application for Special and prepares you for the workplace. are based on criteria that vary
Consideration, you must contact Individual teachers will outline according to the subject. Many
your Program Leader or Wellbeing their expectations, but students of these awards are supported
and Counselling Services (Building are encouraged to aim for 100% by industry and confirm their
C, Level 2). attendance, not only as an aid to recognition of the Institute.
learning but also because it helps
VET students who have not develop team-work in class. For details of specific awards in
achieved competency in a unit your program contact your Program
within the teaching assessment In the event of illness, it is Leader.
period must re-enrol in the advantageous for students to
following teaching period. submit a medical certificate.
Students who are required to
Students must have a medical
certificate when an assessment is
B
re-enrol in a unit which they have taking place. Banks
previously not been successful
in completing, are required to Higher Education Students An Automatic Teller Machine (ATM)
pay an additional tuition fee. The is located on campus in the foyer of
Students are expected to attend all
Information Centre will inform Building A. Other ATMs located near
classes. An excuse of unfamiliarity
students of the appropriate fee. the Institute include:
with subject matter or instructions
International students will be will not be accepted if seeking • ANZ – 353 Elizabeth Street,
required to pay the fee for repeat special consideration or appealing Melbourne
units at the rate in place at the time assessment decisions.
the re-enrolment takes place. • Westpac – 530 Collins Street,
It is the responsibility of students to Melbourne
Higher Education Students check their examination dates and • Commonwealth – 99 King
Students who lodge a timely special times on myWAI and ensure they Street, Melbourne
consideration request may be attend at the right place and time.
• National Australia Bank (NAB)
allowed to resubmit an assessment.
International Students 500 Bourke Street, Melbourne
The Application for Special The Institute has an expectation
Consideration is available from that the attendance of all students Bicycles
mywai.angliss.edu/my-he (Forms will be 100%. Attendance will be Bicycle racks are located in the
& Documents). monitored on a regular basis and courtyard area near La Trobe Street
the Institute will record non- and outside Building E in Little
Attendance attendance, including absences due Lonsdale Street. Bicycles should
See also Lateness to illness or any other circumstance, be securely locked. Bicycle parking
on file. This information may be outside of marked spaces is not
used in the decision to report the permitted.
22 Student Guide | 2018Branding Guidelines Verbal abuse, spreading rumours available on La Trobe Street, Little
or innuendo about someone, Lonsdale Street, and Spencer Street
A-Z OF USEFUL INFORMATION
Students must not utilise the
interfering with someone’s personal (carefully check parking restrictions
Institute’s logo without permission
property or work equipment, and rates).
for personal use or as part of your
deliberately excluding or isolating
assessments through social media, See online for other parking options
someone, psychological harassment,
digital or written documentations. around the Institute, such as Secure
assigning meaningless tasks
This is to ensure the Institute’s Parking or Wilson Parking.
unrelated to the job, giving people
brand is protected by standardising
impossible assignments e.g. setting
all visual expressions of the brand
up someone to fail, deliberately
Census Date
in all forms of communications. See page 6
withholding information that is vital
It is your responsibility to ensure: for effective performance.
Certified Documents
• Imagery chosen to promote Some conduct is considered a
criminal matter and will be referred The closest Victoria Police is located
events that aligns with the
to the police. These include physical at 313 Spencer Street, West
overall brand. However, the
assault, stalking, threats to harm Melbourne (corner La Trobe and
design does not need to be the
someone and damage to property. Spencer street). They can witness
same as the corporate brand
In Victoria, certain forms of serious Statutory Declaration or certify
• Student-run events at the bullying including conduct that is documentations.
Institute should include the logo intended or could reasonably be
specifically designed for students. expected to cause the victim physical
Change of Institution/
For student-run event pages or mental harm (including self Provider – International
and groups on social media harm) is also considered a criminal Students
platforms and other promotions, matter. Students cannot transfer to another
it is recommended not to use the Australian education provider
Insitute’s name in any form. This The Institute has a policy and
if they completed less than six
avoids such pages to be available procedure for dealing with bullying,
calendar months of study in their
for viewing by the general public and will ensure that any complaints/
principal program. If students are
when/if they conduct a search on a grievances are dealt with promptly
studying more than one program,
web search engine, as the content/ and effectively.
the principal program is the final
information may not correctly See also Complaints program of a packaged offer.
represent the Institute according to
the branding guidelines. For current William Angliss
Institute students, the Institute
Please contact your Program C will only consider issuing a release
Leader for clarification or email the letter under compassionate or
Institute’s Marketing department Cancelled Classes compelling circumstances. Visit
marketing@angliss.edu.au for In the event that a class needs to be the International Office in Building
assistance. cancelled, location changed or time B, Ground Floor for assistance.
amended due to teacher illness or Students may appeal a decision
Breastfeeding other unforeseen circumstances, not to release them by lodging an
A private space is available in the every attempt will be made to appeal in writing with the Director,
Student Lounge (Building C, Level contact the students prior to the International Education. A review of
1) for breastfeeding mothers. Visit class via SMS/email to alert them a student’s appeal will commence
Student Services for access. of the changes. Notification and within 10 working days of the
instructions will also be posted on written appeal being lodged.
Bullying the door of the classroom.
A student must remain enrolled and
Bullying is repeated, unreasonable attend all classes as normal until
behaviour directed towards another Car Parking
the process is complete.
person who creates a risk to their The Institute does not have any
mental or physical health and safety. onsite parking facilities for students If a student has completed six
and it is recommended that months of the principal course at
Bullying can include but is not students catch public transport into William Angliss Institute and decides
limited to: the city. There is metered parking to change institution, they must
Student Guide | 2018 23A-Z of Useful Information
notify the International Office Students found to have cheated, Students who experience or
of their intention to move to colluded or plagiarised during observe any inappropriate
A-Z OF USEFUL INFORMATION
another Institution within seven assessment will be listed on a behaviour relating to the above
days of issue of Confirmation of database and immediately placed can raise their concerns with
Enrolment (COE) by their new on probation.
education provider. • A trusted teacher;
VET Students
• Counsellor;
Change Rooms If a second incident of cheating
• Staff within the Student
Change Rooms are located in or plagiarising is proven then
Services office (Building C,
Building D, Ground Floor and the student concerned will face
Level 1)
Building E, Level 1. Students are expulsion from the course.
not permitted to change in toilets Clubs & Societies
or in corridors as it is unhygienic, Higher Education students
A range of clubs and societies
culturally insensitive and an All reported cases of plagiarism are available for you to join at the
infringement of the Health Act. are investigated in line with Institute. They are a great way to
the Higher Education Academic make friends and enjoy your time
Cheating, Plagiarism Integrity Policy and Procedure. on campus.
and Collusion Penalties may range from an
Refer to the Student Code academic warning, termination Student Services also offers all
of Conduct from the course and even referral students the opportunity to form
to the authorities for fraud their own club or society, and will
Copying another’s work without investigation. provide support and guidance to
acknowledgement and other group leaders.
forms of cheating are viewed Child Care
seriously. Students at the Institute Child care services are not If you are interested in joining
are expected to uphold academic available on campus. For more or forming a club or society, visit
integrity and avoid plagiarism. The information, contact Wellbeing and Student Services in Building C,
way students present ideas and Counselling Services (Building C, Level 1 or email studentservices@
information in assessments must Level 2) who can provide details of angliss.edu.au.
be totally their own. Plagiarism child care centres in the area on
occurs when someone submits
Code of Conduct
(03) 9606 2210 or email
work that was written by someone wacs@angliss.edu.au. See also Student Code of
else and claims it as their own. Conduct
Collusion occurs when two people Child Safety
or more work together on an Complaints
The Institute is committed to
assignment/assessment which is protecting children from harm Any student is entitled to make
supposed to be done individually. and providing a safe environment a complaint/grievance to the
It is considered to be plagiarism if in which they can participate and Institute. Further information
a student uses material found in a learn. This extends to protection about how to make a complaint/
text or online, without referencing from physical, sexual, emotional grievance can be found on the
the source in the body of the and psychological harm, neglect, myWAI Student Portal under
text, or uses the work of another and harm related to a child’s Student Essentials, which covers
student or friend. racial, cultural or religious the process to lodge an informal
background, whether in person or complaint, a formal complaint and
As the relevant test or assignment the appeals process
will not be assessed, the student is on-line. A child is a person under
18 years of age. if unsuccessful.
considered not to have completed
the subject requirements. A ‘not Students should note that assault, Computer Access
yet assessed as being competent’ physical or sexual abuse of a
‘N’ result will be recorded and re- See also Wireless Access
child under 16 years of age is a
enrolment will be required. criminal offence and any matter of Students have access to approx.
this nature will be referred to the 89 computers in the LRC and can
Victorian Police. access a variety of applications
via their desktop. Computers at
24 Student Guide | 2018the Institute are intended for Computer Network Contact Details Variation
educational purposes. There is a
A-Z OF USEFUL INFORMATION
Security Policy The Institute regularly
computer booking system which
Any student found deliberately communicates with students
enables bookings of a computer
performing or attempting to through mail-outs, SMS, and
up to 7 days ahead in the LRC.
perform any of the following is telephone calls.
Desktops are refreshed daily, so
do not save files to the C drive or in breach of the code of practice
for student use of electronic Students must ensure their
desktop as they will be erased. personal details are correct
communications:
by contacting their Student
All currently enrolled students
• Attempting to access the Management Centre (SMC) or
will be issued with an individual
administration network the Information Centre (Building
login account and password to
A, Ground Floor) when changes
access the computing facilities. • Knowingly copy virus-affected
occur. International students must
Your login identification is your documents and/or programs register in writing any change of
student number; you are sent onto the network address through the International
a random password to your
• Copying program executables Office (Building B, Ground Floor)
alternative email address which
from the computer or the within seven days of the change
you will be required to change via
network as a mandatory condition of their
the Password Management Portal
Student Visa.
accessible on MyWAI. Students • Installing any software onto the
are responsible for managing Institute’s computers The Institute will use your student
their own accounts. • Copying files from any source email or your nominated email
that is not owned by them address in eStudent as the main
Students will have access up to
without specific instruction means of communication with
500MB of storage on the Institute
you. It is essential that you check
network, 1TB on Microsoft • Modifying settings not normally your email regularly.
OneDrive and a 50GB Office 365 available to the student (e.g.
email account. changing network settings) Course Completion
Computer use in the LRC may be • Accessing information held in Completion of the course occurs
monitored and the following will other areas of the network that when a student has successfully
not be permitted at any time: are not normally accessible to completed all identified subjects
students in the course sequence within
• Playing peer-to-peer games the allocated time frames.
• Using dial-in, wireless or other
• Downloading games, music services to achieve any of International students must
or video for non-educational the above complete the course within the
purposes duration of their student visa.
• Logging in using another
• Downloading, copying or student’s password/user ID Course Fees and Payment
communication of copyright
protected material • Logging in using a staff See page 6
member’s password/user ID
• File transfer (bit torrent) of files Credit Transfer
• Using William Angliss Institutes
• Any access to offensive, resources to illegally access See also Recognition of Prior
obscene or pornographic external computers, databases Learning (RPL)
material or networks. If you have completed past
• Making anonymous or Should a student be found to be studies in areas related to the
fake postings to email or performing or attempting any of qualification you plan to enrol
newsgroups the above, and the action found in you may be eligible for credit
• Disruptive behaviour and the to be deliberate, with sufficient transfer. You will need to provide
harassment of other network evidence to sustain a breach documentation (original academic
users allegation, the student will be transcripts) of your past study so
subject to the process in the an assessor can make a decision
• Abusing or physically damaging Student Code of Conduct and about whether a credit transfer
computers and peripheral relevant policies and procedures. can be granted.
equipment
Student Guide | 2018 25You can also read
