2019 Cookie Family Packet - Girl Scouts of Western Ohio
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2019 Cookie Family Packet
January 2019
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2 3 4 5
IMPORTANT DATES
6 7 8 9 10 11 12
January 4
Cookie order taking begins and Digital Cookie Opens! No orders before this date.
13 14 15 16 17 18 19
February 1
Your Troop Cookie Manager must submit your Girl Scout’s initial order. They may
20 21 22 23 24 25 26 give you a date prior to this to turn your order form. Be sure to follow this deadline to
ensure arrival of your girl's cookies. Don't forget to include your girl delivered Digital
Cookie orders.
27 28 29 30 31
February 2 - February 21
Goal Getter order cards are used to gather additional orders. Those orders then
are picked up at cookie cupboard by the Troop Cookie Manager after March 1.
February 2019 February 22 - February 28
Sunday Monday Tuesday Wednesday Thursday Friday Saturday Your Troop Cookie Manager will have you pickup your initial order. Deliver cookie
1 2 orders right after cookies are received. You will be asked to sign a receipt every
time you pick up cookies and/or turn in money. Be sure to keep these receipts
3 4 5 6 7 8 9 for your records.
March 1 - 24
10 11 12 13 14 15 16 Booth sales occur. Girls can also do walk-a-bouts with cookies to sell directly to
customers and continue to take orders. This is the Cookies in Hand Phase.
17 18 19 20 21 22 23 March 24
Last day of booth sales and the official end of the Cookie Program. Money must be
24 25 26 27 28 submitted to your Troop Cookie Manager by this date. They may ask you to turn
in your money prior to this date. Abide by the deadline that they may give you.
Late May/Early June
March 2019 Rewards begin shipping. Your Troop Cookie Manager will contact you to arrange
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
pick-up.
1 2
$4 $4 $4
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31
$4 $4 $4 $5 $5
IMPORTANT INFO CAREGIVER CHECKLIST
Troop No. Fill in “Important Info” (to the left, including your Cookie
Manager's phone number and contact info).
Cookie Manager
Review and sign “Caregiver Agreement Form." *If Girl Scout
Phone No. lives in two separate households, all caregivers must
Order Card Turn-In Date complete a Caregiver Agreement Form.
Cookie Pick-up Date Review rewards in this guide and on the Cookie Order card.
Money Due Date(s) Discuss your Girl Scout’s goals. Fill in the order card and complete
the reward choices on the agreement form (on pages 8-9).
Digital Cookie Login Read this Cookie Family Packet along with the Cookie Order Card.
Digital Cookie Password Volunteer to assist the Cookie Manager with cookie related
Customer Care Hotline 888.350.5090 tasks (remember that you may need to be an approved and
registered Troop Assistant.)
2
FIVE SKILLS
Goal Setting
Girls set cookie sale goals and, with their troop, create a plan to This matters because it helps them do better with group
reach them. This matters because girls need to know how to set projects, sports teams, on the playground, and later at work.
and reach goals to succeed in school, on the job, and in life. Business Ethics
Decision Making Girls act honestly and responsibly during every step of the Cook-
Girls decide where and when to sell cookies, how to market their ie Program. This matters because employers want to hire ethical
sale, and what to do with their earnings. This matters because employees—and the world needs ethical leaders.
girls must make many decisions, big and small, in their lives.
Learning this skill helps them to make good ones.
Money Management Help Girls develop 5 skills:
Girls develop a budget, take cookie orders, and handle
customers' money. This matters because girls need to know how Goal Setting Money Management
to handle money—from their lunch money to their allowance and
their future paycheck. Decision Making People Skills
People Skills
Girls learn how to talk (and listen) to their customers, as well as Business Ethics
how to work as a team with other girls.
WAYS TO PARTICIPATE
What's great about the annual Girl Scout Cookie Program is that as a family you can customize your Girl Scout's experience.
You can participate with the troop in all the ways below or pick what is right for you and your Girl Scout!
1. Order Taking - Through Digital Cookie girls can:
Initial Order through the end of the program
• Collect orders from customers to be girl delivered, shipped or
Girls can use their order cards to visit friends and family and local donated.
neighborhoods, with adult supervision and approval, and take
pre-orders for their cookies. Girls should not collect money for • Earn Digital Cookie specific rewards!
any order prior to delivery unless customers order through Digital • Increase their sales to hit their goals!
Cookie (see below for details on Digital Cookie). Girls will then give
their order cards to their Troop Cookie Manager by their designated Tips:
deadline. • All girl-delivery orders collected prior to turning in your Initial
Tips: Order should be added to the Order Card. You will receive these
cookies and should deliver to customers right away. No money to
• Contact friends/family/former customers to ask if they want to collect, since online orders are paid for with a credit card!
support your cookie business starting January 4, 2019.
• If girl delivery orders come in after the Initial Order, you will need
• Post fliers (with permission) for employees at caregiver's work, to contact your Troop Cookie Manager to pick up more cookies.
include information about the seller, why she's selling, what her Girls can only have one Digital Cookie account, separated
goals are, and how the funds raised will be used. caregivers are encouraged to work together to manage one
• Caregivers and girls are only permitted to take orders within our Digital Cookie account for their Girl Scout. Work with your Troop
council boundaries, (not including Digital Cookie). Visit gswo.org Cookie Manager to get the cookies to fulfill any girl delivered
for our council map. orders through Digital Cookie.
2. Digital Cookie - • GSWO cannot delete or change an order once it's approved.
Initial Order through the end of the program Therefore you must be willing to deliver to the customer
before you send customers your Digital Cookie link.
Digital Cookie is a GSUSA approved web platform that girls can use
to expand their cookie business! Every registered girl can set up
their Digital Cookie account and participate online!
Customers can purchase cookies through Digital Cookie to be
shipped to their home or delivered by the girl. All Digital Cookie
orders are paid for by credit card by the customer, so there are no
funds to collect!
3
FOUR EASY STEPS TO GET MOVIN' WITH DIGITAL COOKIE
Starting January 4th Go To: Online Marketing Guidelines
1
www.gsdigitalcookie.com/gswo Girls should never share their last names, addresses or
Follow the prompts to participate in the any contact information when marketing their products.
Digital Cookie online opportunity. Please Online marketing should always be done with accounts set
know your troop number before starting. to private. Girls can only market their online storefront to
My troop number is: friends and family; people that the girl or family personally
know. Store fronts or websites like Craig's List, eBay, or open
pages on Facebook or sale groups where the Girl Scout does
not know all the members are forbidden. Digital Cookie
storefronts will be deactivated if we find that girls are
Create Your Personalized selling cookies in ways that are unsafe; girl safety is our
Storefront number one priority.
2
You can personalize and create a Me2 Cookies in Hand - March Only
Avatar to look just like you! You can even
Booth sales are a troop activity where girls set up a mobile
record a personalized message for your
store in front of local retailers. Your troop can decide if they
avatar to deliver to family and friends.
want to participate in booth sales and how many. Caregivers
Add a personal video to help increase
may be asked to help support booth sales and attend as
sales.
chaperone's. If you are attending a cookie booth, you must
be registered with Girl Scouts of Western Ohio since you will
be supervising girls and working with money. A background
check is part of the registration process and is free of charge.
Send Emails We do this to ensure the utmost safety to all of our Girl
Scouts and members. Don't wait until the last minute! If you
When you send emails to family and
plan to assist with booth sales, start the registration process
friends, they will see your goal and hear
3
now! The background check could take anywhere from 48
your Me2 Avatar deliver your special
hours to several weeks.
message. By clicking the link, they will be
able to shop online while supporting you Booth Sale Rules
and Girl Scouts! Your link can be shared
on social media as well, but only on Request a list of booth sale rules from your Troop Cookie
personal, closed pages. See the Online Manager to be sure you are informed. Dress appropriately for
Marketing Guidelines on this page. weather (some booths are outside) and always in some type
of uniform, so customers can identify that you are with the
Girl Scouts. Remember, you represent all Girl Scouts to
customers and the public. It's vital that girls and adults act
appropriately.
Customer Purchases
Customers can purchase cookies to have Tips:
4
shipped directly to them or to have you If you have cookies in hand that are not sold yet, your Girl
personally deliver. All purchases made Scout can walk door to door selling cookies with supervision.
through Digital Cookie are paid for online She can also promote her personal and troop goals with yard
with a credit card so there is no money to signs, posters, and t-shirts! Take her cookie business on the
collect. road, and decorate the car/van with window chalk!
EARN REWARDS FOR YOUR PARTICIPATION
Cookie Crossover Personalized Patch:
• Must have created a Me2 Avatar during the Fall Product
Program.
• Sent 12+ emails during the Fall Product Program through
the Me2 System.
• Sell 210+ packages of cookies on the initial order 210+ Cookie Avatar Patch
during the 2019 Cookie Program. (During the Fall Product Program, your
Girl Scout must have created an avatar
and sent 12+ emails through Me2)
4
COOKIES FOR A CAUSE
Participate in our NEW Cookies for a Cause cookie donation
program! Last year, GSWO donated over 100,000 packages to
the military through our Operation Cookie Program. Since cookie
donation has proven to be a great way for our cookie customers
to support, we have decided to expand our donation outreach
program. This year, donated packages will be sent to several
amazing causes such as healthcare services, food-banks,
military and veteran organizations through Cookies for a Cause!
So, customers can still choose to donate their cookies instead of
receiving them. You simply collect their order and payment for Get a box. Give a box.
the donated boxes and mark it under the "donation" column By purchasing a box to be donated, you will
be supporting the following causes:
on the order card. Girls can collect Cookies for a Cause orders
throughout the entire Cookie Program. Any donated cookies Military
Health
purchased through Digital Cookie automatically go towards Care
Cookies for a Cause.
Council Cookies for a Cause Rewards Veterans
1 15+ Packages = Cookies for a Cause patch Food Pantry
2 24+ Packages = Creative Caddy gswo.org
gswo.org 888.350.5090
888.350.5090
gswo.org 888.350.5090
50+ Packages = Exclusive Celebration Reception
3
(can choose one location)
4 100+ Packages = Wild about
Get a box. Give a box.
By purchasing a box to be donated,
Cookies Air Chair
you will be supporting great causes!
1 3 fo
okies r a Ca
Co us 4
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COOKIE PRO 2019
Show the world her cookie-selling savvy
This cookie season, 24 girls nationwide, get the EPIC change to
win a VIP Cookie Entrepreneur Experience!
By entering the contest, girls get a chance to: Unleash your G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™
potential for a chance to win the...
• Unlock the awesome, limited-edition Cookie Pro 2019 patch
COOKIE
ENTREPRENEUR
EXPERIENCE
(available at regional Girl Scout shops). Featuring the DC Super Hero
Girls™, plus an all-expenses-
• Travel to California for an all-expenses paid Girl Scout paid trip to sunny California
for incredible behind-the-
Cookie VIP adventure, where 24 girls will get an incredible scenes VIP adventures at
Warner Bros. Studio!
behind-the-scenes tour of Warner Bros. Studio and so
much more! PRIZE PROVIDED BY
TM
girlscouts.org/cookiepro Here’s how to enter:
Highlight your
Entry details and official contest rules can be found at unique cookie story by:
★ Answering a set of questions
girlscouts.org/cookiepro. Entries accepted January 2, 2019, ★ Creating your very own
mini graphic novel
through April 30, 2019. One entry per girl from (it’s easy with our handy
template!)
participating councils. Find entry details, official rules, submission tips,
and downloadable mini-graphic novel templates at
girlscouts.org/cookiepro
The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design,
G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™, and Cookie Pro™ are owned by Girl Scouts of the USA.
DC SUPER HERO GIRLS and all related characters and elements © & ™ DC Comics and
Warner Bros. Entertainment Inc. DC LOGO: TM & © DC. WB SHIELD: TM & © WBEI. (s18)
TM
5
MONEY MATTERS
Where does the money go?
Every service provided by Girl Scouts of Western Ohio We can't wait for your Girl Scout to become a part of the
is subsidized for members, which is why every dollar of largest girl-led business in the world, and we also know she
revenue is considered an important investment and funneled can't wait to be a part of this Girl Scout tradition!
back to members. Not only is your troop earning proceeds Troop Proceeds
per package, it also benefits from all the services and In addition to the rewards your Girl Scout earns, her troop
opportunities the council provides to members, as a result earns rewards and proceeds based on the per girl average
of the Cookie Program, such as camp, financial aid, customer (PGA) of the troop, this is a minimum of $0.55 per package
service, and affordable programming. sold. Last year, 2,369 troops earned an average of $1,013 in
What makes the Girl Scout Cookie Program unique is that the troop proceeds from the Girl Scout Cookie Program. That
program teaches girls skills, provides a safe and fun outlet means your Girl Scout has more opportunities!
for practicing those skills, and benefits more than one troop Did you know?
—over 2,300 troops actually! 100% of the Cookie Program
It costs Girl Scouts of Western Ohio approximately $320 per
proceeds raised in western Ohio stays in western
girl to provide the Girl Scout experience for one year.
Ohio. That means after paying for the product, 73% of every
package purchased goes directly to troops and the local
council. Most fundraising programs can't claim that statistic!
HOW THE COOKIE CRUMBLES
10%
Customer Service
and Support
13%
Camp Programming
and Facilities
14%
Girl Scout Leadership
Experience
17%
Member and
Volunteer Support
19%
Troop Proceeds
and Rewards
In 2018 Girl Scouts of Western Ohio troops earned $2,357,337 in troop proceeds to fund 27%
their activities, buy supplies, and support service projects in local communities. Yes, Cookie Program
that’s $2.3 million in the hands of our girls and troops to make the world a better place! and Vendor Costs
6
REWARD HIGHLIGHTS
Cumulative Rewards Non-Cumulative Rewards Initial Order
2019
Personal Goal: a b c
Check your Family Packet (Styles May Vary)
for more details Rewards
Cookie Packages a Lap Board
Program
b Paws-Off Journal
OR Avatar Patch
c (Must have met Fall 160+ 190+ 210+
Rewards
Initial Initial Initial
Program Requirements)
1000+
Girl Scouts of
1250+
Troop Rewards a b c
25+ 60+
Based on Troop
Western Ohio Theme Patch Pen Bracelet Bangles
Backpacking Pack OR Budsie
OR $100 Cookie Dough
$300 Camp Credit
OR $150 Cookie Dough Average
a Go For Bold Hat
b Troop Event: Daisies earn tickets
to the zoo, all other age levels earn 200+ 250+ 350+
tickets to Troop Mystery Concert. PGA PGA PGA
OR c Troop Cookie Dough
90+ 135+ 155+ 180+
1500+ Digital Cookie a b c
Leopard Sleep Mask Cookie Tote Shine Bright Case Camp Kitchen OR HP Sprocket
Rewards
Clouded Leopard Plush *Only for packages sold
(Reversible) OR $5 Cookie Dough OR $200 Cookie Dough
Spend the through Digital Cookie
weekend
in Columbus a Techie Patch
with other
CEO’s! b Phone Ring Stand 20+ 50+ 100+
c Messenger Bag
& &
Patches Cookies for b
a
210+ 250+ 300+ 2019+ a Cause
Raining Cookies Umbrella BOLD Star T-Shirt Wild About Socks & Snack Set Cookie CEO Weekend & 2019 Patch
OR $6 Cookie Dough OR $7 Cookie Dough OR $8 Cookie Dough OR $300 Cookie Dough a Cookies for
a Cause Patch
b Creative Caddy
15+ 30+
c Cookies for a
Participate in 1 Cause event
c d
OR or more booth
Bee
fo
okies r a Ca
OR Booth Sale Patch
d Wild About d
Co us
te
e
Cookies Chair
MY MY
PROMISE PROMISE
MY MY
FAITH FAITH
or
I Supp
400+ 500+ 700+ 2500+
Check your Family
Jumbo Pouf Pillow Leopard Sleeping Bag Sweet Success OR Girl Scout Uniform Packet for cookie r g
OR $10 Cookie Dough OR $20 Cookie Dough OR $40 Cookie Dough Nintendo Switch & LABO OR Apple Watch gs w
o.o
OR $400 Cookie Dough event details. 50+ 100+
Sweet Success Event Reward Opportunities
Girls who sell 700+ may choose to attend one of two If your Girl Scout earns the Sweet Success and/or Cookies
celebrations at camp! Girls will get to choose to participate for a Cause event(s) her primary caregiver, listed on her
in some classic camp activities in the morning, then will membership record, will receive an email with event details
enjoy lunch before moving on to an afternoon of SWAPs, and registration instructions. This email will be sent no later
crafts, fun, a sneak peek of next year's cookie rewards, than 2 weeks prior to the event start date. A caregiver or
and of course S'mores! troop leader MUST register the girl for these events in MyGS
• Camp Whip Poor Will, Morrow, Ohio Activities. Earning the event does not equal registration.
June 22, 2019, 10 am - 3 pm
Troop Event Bonus
• Camp Libbey, Defiance, Ohio
July 23, 2019, 10 am - 3 pm Troops that have a selling PGA of 250+ by end of the Cookie
Program will earn the Troop Event Bonus! Daisy troops earning
Cookies for a Cause the event bonus opportunity, will have the choice of visiting
Girls who have 50+ donated packages are invited to either the Cincinnati Zoo & Botanical Gardens OR the Toledo
attend one of two celebrations! Girls will have the Zoo. Daisy troops that earn this bonus will get tickets for
opportunity to meet some of the organizations that girls that participated in the Cookie Program to attend the
will benefit from the Cookies for a Cause program, zoo of their choice. Brownie through Ambassador troops
while doing crafts and activities. will earn the Mystery Concert Bonus that will be announced
in February. Multi-level troops that earn this reward level will
• Lucas County Fairgrounds, Maumee, Ohio
June 8, 2019, 1 pm - 4 pm
either get tickets for the zoo of their choice OR the mystery
concert based on the age-level of the majority of the
• Camp Stonybrook, Waynesville, Ohio participating girls within the troop. Ticket quantities provided
May 18, 2019, 1 pm - 4 pm to the troop will be based off of the number of participating
sellers within the troop and GSUSA safety ratio guidelines
Cookie CEO Weekend
to provide chaperon tickets for adult volunteer members.
Girls who sell more than 2019 packages are invited to
attend our Cookie CEO Weekend in Columbus, Ohio. Cookie Dough
They will join girls from Ohio's Heartland for an overnight
Cookie Dough is a council digital gift card that can be used
in the city, participate in activities throughout the day,
to pay for shop items, service unit day camps, council
and get the chance to talk to some inspiring female
sponsored programs, or next year's registration. This digital
CEOs and Entrepreneurs.
gift card number will be emailed to the primary caregiver of
• Columbus, Ohio July 13 – 14 2019 each Girl Scout choosing this option. This email will include
instructions on how to redeem earned Cookie Dough.
Cookie Dough will expire December 20, 2019. 7
CAREGIVER COOKIE PROGRAM AGREEMENT
My Girl Scout, , a member of troop #
has my permission to participate in the 2019 Girl Scout Cookie Program.
Please read and initial for each statement:
I will ensure that my Girl Scout has adult guidance at all times during the Cookie Program.
I will submit all funds received for payment of my Girl Scout's cookie sales to the Troop Cookie Manager
by their required deadlines.
All cookies obtained for my Girl Scout's sales will be picked up and paid for no later than March 24, 2019.
My Girl Scout will NOT take cookie orders until January 4, 2019.
I understand that I cannot return cookies or exchange cookies, and I agree to accept
full financial responsibilities for all of the cookies that I order. If I am in need of assistance with
selling the remaining cookies, I will contact the Troop Cookie Manager in a timely manner.
I understand that should any of my cookies or cookie money get lost, stolen or damaged, I am still fully
responsible for the funds.
I understand that if I do not pay for the full amount of money due for cookies, I will be subject to legal
prosecution and any fees incurred.
I will not collect payment from a customer until cookies are delivered.
I will ask for a copy of the cookie receipt for pickup of any cookies and funds submitted, if not provided
by the Troop Cookie Manager.
Signature of Caregiver Date
Caregiver Name Home No.
Address Cell No.
City State Zip Work No.
Email Place of Employment
Preferred form of Contact: Text Email Phone Call
T-shirt size (circle one):
YM Y L /A S AM AL AXL A2XL A3XL
YOUTH YOUTH L ARGE AD U LT AD U LT AD U LT AD U LT AD U LT
MEDIUM (AD U LT SMAL L) MEDIUM LARGE EXTRA-LARGE 2X-L ARGE 3X-L ARGE
Sizes: YM YL/A AM AL AXL A2XL A3XL
Body
Length: 22" 24" 25" 25.5" 26" 28" 29"
Waist: 16" 17" 19" 20.5" 22" 24" 26"
8
VOLUNTEER OPPORTUNITIES
I can assist the Troop Cookie Manager in the following ways (check those that apply):
*Troop Cookie Manager Assistant, 2019 Membership
*Cookie Booth Chaperone, 2019 Membership
Booth Decoration Helper
Cookie Delivery Assistant
Other:
*Please note that these roles require volunteer approval
through Girl Scouts of Western Ohio.
REWARD CHOICES
Check girl's reward options at all levels
Choose One:
180+ pkgs Leopard Plush or $5 Cookie Dough
210+ pkgs Raining Cookies Umbrella or $6 Cookie Dough
250+ pkgs BOLD Star T-Shirt or $7 Cookie Dough
300+ pkgs Wild about Snacks & Socks Set or $8 Cookie Dough
400+ pkgs Jumbo Pouf Pillow or $10 Cookie Dough
500+ pkgs Leopard Sleeping Bag or $20 Cookie Dough
700+ pkgs Sweet Success Camp Experience or Girl Scout Uniform or $40 Cookie Dough
Rewards at these levels are not cumulative.
Girls earn just one of the possible items at these levels.
New for 2019, girls who sell 1000-2500+ packages levels may select a reward from a previous level and make up the difference
with additional cookie dough! See your Troop Cookie Manager for more details.
Choose one:
1000+ pkgs* Backpacking Pack or Budsie or $100 Cookie Dough
1250+ pkgs * $300 Camp Credit or $150 Cookie Dough
1500+ pkgs * Camp Kitchen Set or HP Sprocket or $200 Cookie Dough
2019+ pkgs* Cookie CEO Weekend & 2019 Patch or $300 Cookie Dough
2500+ pkgs* Nintendo Switch & LABO or Apple Watch or $400 Cookie Dough
9
PERMISSION TERMS
I agree to the following and have signed the Caregiver Cookie Program Agreement (pg 8) that my Troop Cookie Manager will
keep in their possession.
• I will ensure that my Girl Scout has adult guidance at all times during the cookie sale.
• My Girl Scout will not take cookie orders until January 4, 2019.
• I will not collect payment from a customer until the cookies are delivered.
• I will ask for a copy of the cookie receipt for pickup of any cookies and funds submitted, if not provided by the
Troop Cookie Manager.
• I will submit all funds received for payment of my Girls Scout's cookie sales to the Troop Cookie Manager by their
required deadlines.
• All cookies obtained for my Girls Scout's sales will be picked up and paid for no later than March 24, 2019.
• I understand that I cannot return cookies once they are ordered by my troop, and I agree to accept full financial
responsibilities for all of the cookies that I order. If I am in need of assistance with selling the remaining cookies,
I will contact the Troop Cookie Manager in a timely manner.
• I understand that should any of my cookies or cookie money get lost, stolen or damaged, I am still fully responsible
for the funds.
• I understand that if I do not pay for the full amount of money due for cookies, I will be subject to legal prosecution
and any fees incurred.
MONEY & RECEIPTING PROCESS
Money is collected when cookies are delivered, except for Digital Cookie orders, which are already paid by credit card
at the time of the order.
• Customers should make checks payable to Girl Scouts of Western Ohio or GSWO.
• Do not write one personal check to the troop for all your orders.
• Do not keep large amounts of cash laying around. Make frequent visits to your Troop Cookie Manager to give them
money to take to the bank.
• Protect yourself! Every time that you pick up cookies from your Troop Cookie Manager and/or give them money,
be sure to get a receipt. Keep all of your receipts for your records. Do not take cookies from your troop cookie
manager or give them money without also receiving a receipt in return.
• Remember: Cookies cannot be returned or exchanged. Caregivers are financially responsible for all cookies ordered.
• You are responsible for lost or stolen funds.
• Any in-person cookie donations made should be accounted for and the funds turned in with your other payments.
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