ARRIVAL GUIDE / 2020 - Flinders University Students
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ARRIVAL GUIDE / 2020
Contents
03 Welcome 39 Working in Australia
04 Important Flinders University 41 Laws in Australia
and emergency contacts 42 Important academic information
07 Arrival checklist 47 Academic expectations
08 Contacting your family 48 Safety considerations
12 Off-campus long-term 52 Fire safety
accommodation
56 Sun safety
19 How do I connect to utilities
57 Beach safety
21 Making connections
58 Bush safety
23 Getting around
59 Storm safety
29 Shopping
60 Dangerous animals and plants
32 Health
62 A final word
34 Overseas Student Health Cover
(OSHC)
Welcome
Welcome to Adelaide and Flinders University.
The information in this Arrival Guide is designed to
assist you with settling into your new environment, and
covers information relating to setting up your permanent
accommodation, academic information and living in a new
social, cultural and academic environment.
You will be well-supported during your stay at Flinders
University, and my staff in Flinders International will assist
you through your settling-in phase, helping you to connect
with a range of on-campus support services and staff in
your academic area.
We are particularly aware of how challenging it can be
to adjust to a new environment, and encourage you to
seek assistance early, so that you can adjust as quickly
as possible to Flinders and Adelaide. We will support you
through every step of your studies at Flinders and look
forward to this being the beginning of a life-long association
between you and Flinders University.
Wishing you the best of luck, and I look forward to seeing
you on Campus.
Sebastian Raneskold
Vice-President & Pro Vice-Chancellor (International)
3
Important University
and emergency contacts
For Advice About Contact Details
Using this International Student International Student Services
Handbook Services (ISS) (J10 campus map)
Flinders International
Level 1 Professional Services Building
Tel: 8201 2717
Email: iss@flinders.edu.au
The University Main Switchboard number Sturt Road, Bedford Park, SA 5042
www.flinders.edu.au
Tel: 8201 3911
24 Hour Student Flinders Security Humanities, opposite Main Library entrance
Emergency (H9 campus map)
Tel: 8201 2880 (external) or
12880 (internal)
Department of DHA 70 Franklin Street, Adelaide,
Home Affairs South Australia
Tel: 131 881
www.homeaffairs.gov.au
Flinders Learning Tel: 1300 354 633
Online (After calling press 3 for FLO assistance)
Personal Issues International Student International Student Services
Services (J10 campus map)
Flinders International
Level 1 Professional Services Building
Tel: 8201 2717
Email: iss@flinders.edu.au
Health, Counselling Level 3, Student Centre (J11 campus map)
and Disability Services Tel: 8201 2118
Crisis Support After hours crisis support line
1300 512 409 (weekdays 5pm-9am,
weekends and public holidays 24 hours)
English Language Student Learning Centre Registry Annexe (J10 campus map,
and Learning (SLC) opposite Student Centre)
Email: slc@flinders.edu.au
Writing Help Learning Lounge at Central Library (J9
campus map) and Academic Support at
Sturt Library (V5 campus map)
Email: slc@flinders.edu.au
4
For Advice About Contact Details
Maths and Maths Help Learning Lounge at Central Library
Statistics (J9 campus map) and Academic Support at
Sturt Library (V5 campus map)
Email: slc@flinders.edu.au
Accommodation Flinders Living University Hall (Q9 campus map)
Tel: 7221 8900
Email: flinders.living@flinders.edu.au
Visa Questions International Student International Student Services
Services (J10 campus map)
Flinders International
Level 1 Professional Services Building
Tel: 8201 2717
Email: iss@flinders.edu.au
Medical Questions Health, Counselling and Level 3, Student Centre (J11 campus map)
Disability Services Tel: 8201 2118
Disability Disability Advisors in Level 3, Student Centre (J11 campus map)
Health, Counselling and Tel: 8201 2118
Disability Services Email: disability@flinders.edu.au
Security Flinders Security Humanities, opposite Main Library entrance
(H9 campus map)
Tel: 8201 2880 (external) or
12880 (internal)
Tuition Fees Flinders Connect Flinders Connect, Level 0, Central Library
(J9 campus map)
Tel: 1300 354 633
Enrolment Enrolment Services Flinders Connect, Level 0, Central Library
(J9 campus map)
Tel: 1300 354 633
Child Care Flinders University Sturt Drive (S6 campus map)
Childcare Centre Tel: 8201 2881
Email: admin@flinderschildren.com.au
Student Flinders University Student Level 1, Student Hub (J10 campus map)
Employment Association (FUSA) Tel: 8201 2371
Email: fusa@flinders.edu.au
Independent Flinders University Student Level 1, Student Hub (J10 campus map)
Advocacy Association (FUSA) Tel: 8201 2371
Email: fusa@flinders.edu.au
Sport and Fitness Flinders One Sport and Alan Mitchell Sports Centre
Fitness (K11 campus map)
Tel: 8201 2842
Email: sport.fitness@flinders.edu.au
Don’t know who International Student Tel: 8201 2717
to ask? Services Email: iss@flinders.edu.au
5
For Advice About Contact Details
Emergency Police, Fire, Ambulance Tel: 000, from mobile phones also 112
Contact for Text call emergency — TTY or ASCII Phone
life-threatening 106 for the emergency relay service
emergencies
Police Attendance e.g. property damage or Tel: 131 444
theft when the perpetrator
has already left the scene
Medical Flinders Medical Centre 8204 5511
emergencies Health Direct 1800 022 222
Lifeline (Counselling) 131 114
Medibank – OSHC 134 148
provider 1800 887 283 (24/7 Medibank Student
Health and Support Line)
Mental Health Triage
131 465
Service
National 1800 Respect
1800 737 732
Service
Poisons Information
131 126
Centre
Parents Helpline 1300 364 100
Royal Adelaide Hospital 7074 0000
Women’s and Children’s
8161 7000
Hospital
Yarrow Place Rape & 8226 8777
Sexual Assault Service 1800 817 421 Emergency After Hours
Other Electricity emergencies
131 366
emergencies and power failures
Gas emergencies/leaks 1800 427 532
8159 1661 General Enquiries
Water and Sewer
service difficulties and 1300 883 121
emergencies
State Emergency Service 132 500
Consumer rights Legal Service Commission
1300 366 424
SA
Consumer and Business
Services (Tenancies 131 882
Branch)
6 //6 ARRIVAL GUIDE
Arrival checklist
After your arrival, please make sure you have:
Contacted your family to let them know that you have arrived safely
Finalised your long-term accommodation
Opened a bank account? (see Pre-Departure Guide for details)
Activated your Medibank Overseas Student Health Cover (OSHC)
membership card
Explored transportation options in your area
Found a local supermarket and shopping centre in your area
Made arrangements for your children. (see Pre-Departure Guide for details)
O btained and activated your Flinders Authentication Name (FAN) and student
email account
R eceived an email confirmation for your compulsory Flinders International
Student Orientation (FISO)
Finalised your enrolment
Familiarised yourself with the campus
Updated your address and contact details in the Student Information System
flinders.okta.com/login/default
Familiarised yourself with emergency numbers, refer to page 4-6.
7
Contacting your family
Your family and friends will be Mobile/cell phones
If you have brought your locally connected
happy to know that you have mobile phone with you to Australia, check
arrived safely in Australia. We that you have global roaming which can be
used in Australia.
suggest calling them on arrival. Alternatively, the Australian Communication
To make international phone calls: and Media Authority will inform you if your
Dial: International access code (0011) mobile phone handset is compatible with
+ the country code + the area code (if Australian conditions. www.acma.gov.au
required) + phone number (when adding a If not, you can buy your mobile phone in
country code to a number, any leading 0 Australia.
(zero) on the area code following it is not Understand what deal you are accepting
dialled). before signing a contract with a provider.
Calling Australia from overseas For a comparison of mobile phone plans in
Australia see the compare mobile phone
To contact Australia, first dial the plan module at: www.whistleout.com.au
international access code from that
country (this will vary in each country), There are two options:
then Australia’s country code prefix (61) 1. B
uy a phone and use a pre-paid
followed by the area code without the first account.
zero (for instance Adelaide would be 8 2. B
uy a plan account.
instead of 08), and then dial the required
Read the information put out by the
number.
Government of South Australia to
Example: ISS International access assist you:
number +61 8 8201 2717
www.sa.gov.au/topics/rights-and-
law/consumer-rights/shopping-tips/
buying-a-mobile-phone
Some popular mobile phone and network
providers in Australia include:
www.telstra.com
www.optus.com.au
www.vodafone.com.au
www.virginmobile.com.au
(Source: online search)
8
Free telecommunications APPS Calling emergency services
There are a number of free DIAL 000
telecommunications applications (APPS)
In Australia dial 000 from any phone for
available for smart phones. The popular
fire, police or ambulance services.
APPS are Viber, Whatsapp, WeChat,
Skype, IMO, TextNow, TextFree, Maaii, 112 may also be dialled from all GSM or
GrooVe IP and Skype. GSM derived mobile phones. Dialling 112
will override key locks on mobile phones
and therefore save time.
For students with a disability Text call
emergency — for TTY or ASCII Dial: 106.
Emergency Services operators answer
this number quickly and will say, “Police,
Fire, or Ambulance”. If you are unsure,
tell the operator what the emergency is.
It is wise to think ahead with the most
important information which will help
them to respond. Respond with important
information first. Note street names and the
closest intersection. What has happened
and to whom, and what their condition
is. Stay calm and follow the operator’s
instructions.
9
Contacting your family
Internet Internet access on arrival
Internet cafes are located in most major
Wireless network on campus
cities, or you can book a computer at
A wireless network operates on most parts a community library. You can use your
of the campus, so you can use your own student email after you have activated
mobile device to view the internet. There your Flinders Authentication Name (FAN).
are guidelines about the requirements
https://activate.flinders.edu.au/main
for your software and virus protection,
and more information on the parts of the Alternatively, to email family and friends
campus that are not supported by the you can find internet facilities at these
wireless network connection can be locations:
found at: Arena Internet Café
https://students.flinders.edu.au/ 1st Floor 36 Wright St, Adelaide
study-support/student-computing/ Marion Cultural Centre Library
wifi 287 Diagonal Road, Oaklands Park
(Tel: 8375 6785 to book)
Glenelg Library
2 Colley Terrace, Glenelg
(Tel: 8179 9555 to book)
McDonald’s and CIBO cafes have free
Wi-Fi. For more information on Adelaide
city and suburban free Wi-Fi Hotspot
coverage, visit: https://hotspot.
internode.on.net/coverage/index.php
Image right: Students in the Hub at Bedford Park campus
1011
Off-campus long-term
accommodation
Unless you already have A unit is a single storey flat. They are
traditionally built in smaller groups of
on campus long-term between two and eight.
accommodation at Flinders A townhouse is a flat that occupies
two levels, and these are located in
Living or the Flinders Medical small groups of between two and eight.
Townhouses often have a small garden
Centre Flats, your first priority or courtyard, making them suitable for
will be to find a place to live. small families.
Granny flats/bed-sits are self-contained
Types of off-campus one-bedroom flats. They are usually
located at the rear of a house and have
accommodation their own entrance.
Private rental Furnished/unfurnished
The private rental market provides a range accommodation
of housing options and the most common Furnished accommodation is relatively
are: hard to find in Adelaide and may be
• Houses slightly more expensive than unfurnished
• Flats accommodation. Furniture can be obtained
cheaply in second hand shops (see
Houses shopping section for further information).
Houses usually consist of a lounge and/
or dining room, bathroom, toilet, laundry, General rental arrangements
kitchen and anywhere between two and Most single students live in either shared
four bedrooms. or rooming accommodation. Students with
The cost will depend on a number of family may choose to live in an individual
factors, such as location, size, and number flat or house.
of bedrooms and whether or not it is
Renting houses and flats in the
furnished.
private sector
Flats Renting houses and flats will always
Flats are smaller than houses and often involve signing a legal leasing agreement,
have combined kitchen and dining rooms. usually for a minimum tenancy of six
Some terms are used interchangeably, so months. Initial expenses are high because
you will hear people talk about flats, units, you must pay two weeks rent in advance
townhouses and granny flats. and a security bond, which is equal to at
A flat is usually located in a group that has least four weeks rent.
dwellings on more than one level. Most
groups have between two and five levels
with up to 10 flats on a level.
12Signing a lease means you agree to certain For further details, check online at:
rules and responsibilities. For landlord’s https://www.sa.gov.au/topics/
and tenants’ rights and responsibilities, housing/renting-and-letting/rooming-
visit: https://www.sa.gov.au/topics/ lodging-and-boarding-in-private-
housing/renting-and-letting/renting- rental/living-in-a-rooming-house or
privately/Start-of-tenancy/Starting-a- ask for help by calling the Consumer and
tenancy Business Services Tenancies on 131 882.
Sharing Full board/home stay
Sharing a house or flat with other people This type of accommodation consists of
is the most economical, flexible and a furnished room in a home with two or
popular form of student housing. Usually three meals a day provided. Laundry and
each person has their own bedroom and room cleaning may be included. It is ideal
the bathroom, kitchen and living room for students new to Adelaide who like
are for everyone to share and maintain. Australian cooking, or those with busy
Moving into an existing share house can study schedules.
be less costly initially, but you may prefer
to organise a group to start a new share Staying with friends or family
house yourself. Being able to share and
If you know someone in Australia, this is
live with other people is important.
a great way to settle into life here. Your
Rooming house/ room only friends or family can provide advice,
accommodation support and encouragement in your first
A rooming house is a residential property days in Australia. However, if you are under
where rooms are available for rent to three the age of 18 you must obtain approval
or more people. Rooming houses include from your education provider first. Please
boarding and lodging houses. Room only talk to an International Student Advisor at
accommodation usually provides you with ISS for further information.
a furnished room, with the use of facilities.
It differs from sharing as the owner usually
rents out the accommodation. The owner
may live on the property or visit regularly.
You need to ensure that the terms of your
rental arrangements are clear, in writing,
and are agreed to by both you and the
owner. If the owner rents out at least three
rooms, the section of the Act relating to
Rooming House tenancies may apply.
13Off-campus long-term
accommodation
Where do I look for Where do students live?
accommodation? The majority of students live on-campus
or close to the University in suburbs along
The following websites will provide you
the main transport corridors of South
an idea of the type, cost and availability
Road, Fiveash Drive,Goodwood Road or
of accommodation in Adelaide.
Sturt Road.
Flinders website Suburbs close to Flinders University,
www.flinders.edu.au/living/short- Bedford Park campus and accessible by
term-private-accommodation public transport are:
• Bedford Park • Mitchell Park
Multi-agency listings
• Clovelly Park • Flagstaff Hill
www.realestate.com.au • Edwardstown • Panorama
www.homehound.com • Melrose Park • Pasadena
www.domain.com.au • St Marys • Sturt
Real estate agents’ listings Some students choose to buy a car, which
broadens their options. The beachside
www.ljhooker.com.au suburbs of Brighton and Glenelg are
www.century21.com.au popular. Suburbs between Bedford Park
www.philmcmahon.com.au and Victoria Square campus are:
www.garyjsmith.com.au • Mile End • Goodwood
www.linandrews.com.au • Plympton • Camden Park
• Cumberland Park
www.raineandhorne.com.au
www.toop.com.au
How do I choose accommodation?
www.eldersrealestate.com.au
The amount you can afford to pay is
Full board/homestay probably the biggest factor when choosing
your accommodation.
www.homestaynetwork.org
Include paying a bond/rent in advance,
connecting electricity and/or gas when
Wednesday and Saturday are the calculating your budget.
best days for Rental Accommodation Then furniture, bed, table, chairs, etc;
advertisements in The Advertiser, white goods: fridge, washing machine;
Adelaide’s daily newspaper. kitchen utensils: cutlery, crockery, pots
The landlord (usually the owner) or a real and pans; linen: sheets, towels, tea-towels;
estate agent acting on the landlord’s bedding: pillows, quilts and blankets; fans/
behalf usually manages rental properties. heaters; and food.
Ring the landlord or real estate agent to Your first ‘shop’ will be quite expensive, as
arrange an inspection of the property. you will be buying everything.
14Students in the Hub and Plaza at Bedford Park
When inspecting accommodation, ask yourself the following questions:
Are there laundry facilities?
Is there a telephone line already connected?
Do the light fittings work?
Is the oven/stove, gas or electrical?
Do the toilet and shower all work?
Is the place furnished? What kind of furniture?
What kind of heating/cooling is there?
Is it close to transport, shops, and campus?
Will the area be noisy? Is it on a busy road?
Is there good security?
Will the landlord carry out any repairs before you move in?
15Off-campus long-term
accommodation
Will I get help finding Pet ownership
Do not buy a pet while you are in Adelaide.
accommodation? If you do have a pet, not only will you
The ISS runs an accommodation service have the expense of feeding it, but many
on campus in the lead up to the start of landlords and real estate agents have ‘no
the semester. pets’ clauses in rental agreements. Further,
You can ask staff provide information if you plan to return home during vacations
on leases, renting and finding long-term you will need to arrange for someone
accommodation. to look after your pet. There are laws
The ISS will help you to: protecting the rights of animals in Australia
and if you neglect your pet (leaving it
• look through accommodation listings
alone for an extended period) you can
• phone real-estate agents or landlords to be prosecuted and charged with animal
make bookings to view properties and neglect and at worst, animal cruelty.
work out how to get there.
• look through accommodation listings Things to keep in mind when
• phone real-estate agents or landlords to renting
make bookings to view properties and
Tenancy agreements
work out how to get there.
You should never sign a lease unless you
Important things to consider have read, understood and agreed to it.
There should be two identical copies of
Household Contents Insurance the lease—one for the owner and one for
If you are in a rental property you may you.
consider contents insurance for your Be aware of the length of your stay in
belongings. Contents insurance will Adelaide; do not sign a lease for 12
replace your belongings if your house is months if you are only going to be here for
robbed and your belongings are damaged eight months. If you leave before the lease
or stolen, or you have a house fire and your expires, you are in breach of the contract
belongings are destroyed or damaged. and will be required to pay the rent until
Obtain quotes before deciding on a new tenants move in.
particular insurance company and policy.
The following websites provide information Security deposit/bonds
on the insurance policies.
A security deposit or bond is required by
To compare insurance visit: an owner or agent, and may not exceed
• CANSTAR the equivalent of four weeks rent for all
www.canstar.com.au/home-insurance properties under $250 per week. For
• C ompare the Market properties above $250 per week, the
www.comparethemarket.com.au agent can ask for six weeks’ rent. The
• iSelect money is held in a trust fund with the
www.iselect.com.au/home-and-contents
16Consumer and Business Services By signing a lease, the owner and tenant
Tenancies and a receipt should be issued legally commit themselves to the rights
to you within three weeks of payment. It and obligations of a rental agreement.
is suggested that you offer your bond in Information about these rights is
a cheque made out to the Consumer and available from the Accommodation Service
Business Services Tenancies. or from the Consumer and Business
For a rooming house, your landlord should Services Tenancies either online at:
not charge you more than two weeks’ rent https://www.cbs.sa.gov.au/renting-
as a security bond. The purpose of a bond letting-advice or by telephoning 131 882.
is to guarantee the owner reimbursement
if you leave the premises damaged or with Special clauses/schedules
rent owing. If you leave the property in attached to leases
good condition and with all rent paid your Read your tenancy agreement carefully
bond should be returned to you in full once and make sure you understand if your
you have left the property. landlord has added any special clause.
Bond money and rent receipts Water
To avoid any disputes always ask for a In a tenancy, water supply rates and
receipt for your rent. If the owner refuses charges are paid as agreed between the
to write a receipt they are in breach of the landlord and the tenant. In the absence
Residential Tenancies Act. of an agreement, if the water supply
is separately metered, the tenant is
Application responsible to pay for all water use and the
If you find a suitable property you may water supply charge.
need to submit an application form. Please
be careful when signing this form as you Condition reports/
may be obliged to take the property should
your application be approved (these are
inspection sheet
known as binding contracts). When moving into your new
accommodation you will be given an
• Check with the landlord or real estate
inspection sheet that includes a list
agent whether the application is binding
of contents with a description of their
or non-binding.
condition. The landlord will usually fill
• Only fill out a form if you are definitely out the form and give this to you to fill
interested. out your comments. It is wise to spend
• Do not apply for more than one place at least a week or two with this form, as
at any one time, unless the agent has it is easy to overlook faults within the
advised you that it is a non-binding property when you first move in. You
application. should keep a copy of your inspection
sheet so that you can refer to it when
you are vacating your rental property.
17Off-campus long-term
accommodation
Please note: Keep all documents such as Garbage collection
your lease and condition report in a safe Ask your neighbours or local council which
place, for example with your passport and day of the week you need to put out your
other documents, as you will require these rubbish bins. If you live in a small block of
when you leave the property. flats, there may be a shared bin which all
tenants use. Speak with your neighbours
Things to watch out for during or tenants and ask when you need to put
your tenancy out each bin.
What do I do if I have a problem with When you are leaving the
my lease/landlord?
If you cannot resolve the problem between
property
yourself and your landlord, you can ask It is advisable to give seven working days’
for advice from Consumer and Business notice of your departure to electrical,
Services Tenancies. Call them on 131 882. telephone and gas companies. Each will
then advise you of any procedures that
Legal rights and obligations within you will need to undertake, and take a
share households final reading of your meter, disconnect the
Sharing a house or flat is usually more service and send your final account for
complicated than living alone. While payment.
tenants still have to live by the rules of
the Consumer and Business Services
Tenancies, there are occasions where the
rules are not entirely clear. Some examples
of this are sub-letting the property, general
household rules, unwanted members of the
household and appropriate action to be
taken when one or more members of the
household ends their tenancy.
It is important the property is kept clean
and tidy at all times.
Inspections
The agent or owner will inspect your rental
premises regularly. They must give you
7–14 days’ notice and arrange a mutually
convenient time. An inspection can take
place once every 28 days.
18How do I connect
to utilities?
Ring and let each provider know the date contract moves with you.
and time you would like the connections to Origin Energy (gas) and AGL (electricity)
be made. Arrange new connections a few are ‘default providers’. This means that if
days before moving to your new home. This you or a previous tenant has not selected
is particularly important with electricity a provider, this company will provide your
(and gas if you have a gas connection) to gas or electricity service.
ensure you are not left without light and
Electricity: AGL SA, Tel: 131 245
heating/cooling etc.
Gas: Origin Energy Retail, Tel: 13 24 61
Land phone Default providers are obliged to offer a
There are two major carriers of home ‘standing contract’ for their default service,
telephone services in Australia: Telstra and which is a contract that has no fixed term,
Optus. It is your choice to either get a land so you do not have to use them for a for a
phone or not. Visit www.telstra.com.au particular length of time.
and www.optus.com.au When you change providers, the date
of the transfer may be delayed until the
Choosing a carrier and/or service
previous energy provider for the property
provider
has taken a final reading. This means that
• Once Telstra has connected your you may receive a bill from a provider with
telephone, you can choose from a whom you do not have a contract.
number of companies to carry your local,
In order to avoid delays with your energy
STD (interstate) and ISD (international)
connections and future disputes about
calls. You might find that using phone
your bill, ask your landlord or real estate
cards is cheaper for international calls.
agent which energy provider the previous
• Shop around to find a service provider tenant used. You need to make sure the
with good rates that suit your telephone previous bills have been finalised before
usage pattern. you start as a new account holder.
Electricity and gas To help make a decision about the best
provider for you, call the Australian
You may need to do some research to find Consumer and Competition
the best provider for you. Commission on 1300 302 502. The
To compare, go to: Australian Energy Regulator website at:
www.energymadeeasy.gov.au www.aer.gov.au/consumers
When choosing energy provider(s), you In both cases you will probably be asked
need to know that most providers prefer about previous energy consumption, so
‘market contract’, which means that you you will need to explain that you are new to
are agreeing to use their service for a fixed South Australia.
period (usually a year) If you break the
contract, you will be charged a penalty. As
the contract for energy supply is between
you and the provider, if you move house the
19How do I connect
to utilities?
How much does energy cost? Internet
Your electricity costs will vary for each Compare a number of internet companies,
season and your bill will depend on how considering how much you are likely to use
many appliances you use, and for how the internet and how many downloads you
long. For tips on saving energy please visit are likely to make. When you have found
the website on: the most suitable plan (prepaid or plan),
https://www.sa.gov.au/topics/energy- you normally ring the internet provider and
and-environment or contact the Energy they will be able to talk you through the set
Advisory Service on 8204 1888. up process.
A list of broadband providers is also
available at: https://www.iselect.com.
au/internet/
20Making connections
ISS arranges social activities Movies
Cinemas in Adelaide offer cheaper tickets
at low cost. We send out on Tuesday nights. Westfield Marion,
information using student email which is a large shopping centre on Sturt
Road (and very close to Flinders), has a
contact lists, so make sure that megaplex with a good range of movies on
you check your university email show at any one time.
To find out what movies are on and session
regularly. times, check:
If you are living on-campus, the Hall and Event Cinemas Marion and
Village senior residents organise a number GU Filmhouse Glenelg:
of activities. www.eventcinemas.com.au
Wallis Cinemas:
www.wallis.com.au
Palace Nova Eastend Cinemas (City):
www.palacecinemas.com.au/cinemas/
eastend/
Students in the food court at Bedford Park
21Making connections
Music Sports and social activities
Adelaide has a number of live music Ask at the Alan Mitchell Sports Centre
venues and for further information check https://www.flinders.edu.au/content/
either the Gig Guide, which is published in dam/documents/campus/maps/
the Friday edition of The Advertiser, or your campus-map.pdf for information on
local Messenger paper for venues and sporting clubs affiliated with the University.
band details. Talk to local students about Please see:
Adelaide bands. www.onesportandfitness.com.au
Other event guides include: Check your local Council websites or ask
www.liveguide.com.au/Adelaide at ISS for information about sporting and
social clubs in the community.
www.adelaidereview.com.au
Community activities Other activities
Check the following websites for
Most local councils run a range of social
entertainments/attractions:
activities. Visit their websites for details
and select the Community tab and look https://www.cityofadelaide.com.au/
for Community Events and Community and for their Event Guide (free and low-
Centres. cost), see
www.cityofadelaide.com.au/whats-on
Mitcham:
www.mitchamcouncil.sa.gov.au Art Gallery of South Australia:
https://www.agsa.sa.gov.au
Marion:
www.marion.sa.gov.au South Australian Museum:
www.samuseum.sa.gov.au/
Holdfast Bay:
www.holdfast.sa.gov.au GlamAdelaide:
www.glamadelaide.com.au/
Onkaparinga:
www.onkaparingacity.com The Botanical Gardens:
www.botanicgardens.sa.gov.au/home
Unley:
www.unley.sa.gov.au
Adelaide:
www.cityofadelaide.com.au
22Getting around
What public transport is If your spouse or partner is not a
student, they must buy a full price ticket.
there and how do I use it? Accompanied children under five years old
travel free at all times
Bus, train and tram Metro card and metro tickets
The website https://www.
You must use a metro card or a metro
adelaidemetro.com.au/ gives you
ticket to travel on any bus, train or tram.
access to general customer information as
well as timetables, new and special offers. Metro Card: This is an electronic smart
card and useful for frequent public
Public transport information transport users.
You can find out about public transport Metro Ticket: This is a paper based
fares and receive assistance with planning ticket and best for those who use public
your route from: transportation very rarely.
• Passenger Transport Information Centre You can buy and recharge a Metrocard
(corner Currie and from most post offices, many
King William Streets in the city) delicatessens, newsagencies and the
• Information Office, Adelaide Railway Passenger Transport Information Centre.
Station Single Metro tickets can be purchased on
• The Adelaide Metro Info line on board buses, trains and trams.
1300 311 108
Peak and interpeak periods
• For hearing impaired, call (TTY)
Peak: before 9:01am and after 3.00pm
on 133 677
Monday – Friday and all day Saturday.
https://www.adelaidemetro.com.au/
Interpeak: from 9:01am-3pm weekdays,
Concessions all day Sunday and on public holidays.
Your Flinders University student ID card Ticket prices are available from the
with its full-time sticker on it means you Adelaide Metro website.
can buy a concession fare on public
Paying for your trip
transport. Pay the full price for a ticket
until you get your student ID card. When To pay, simply hold the card against the
you have a student ID card, do not buy on-board machine or at the barrier gates
a student ticket (these are for school of the Adelaide train station.
students), but buy a concession ticket. Your metro card will recognise the time
Have your student ID card with you when of travel and deduct the appropriate fare.
using a concession ticket because an The deducted fare and the balance of
inspector can ask you to show it on public your metro card will also appear on the
transport. If travelling with a concession validator display.
ticket without your student ID card, you will
be fined.
23Getting around
Lost property Bikes on trains
If you think you have lost any personal Take your bike on trains if you do not want
belongings while travelling on a bus, train or to ride the whole way to university. If there
tram in Adelaide, report lost property via the is space, bikes can be taken free of charge
Adelaide metro website. Click on ‘contact from Monday–Friday 9:01am–3pm and
us’ and complete the form or call the 6pm to last service and all day Saturdays,
Adelaide Metro InfoLine on 1300 311 108. Sundays and public holidays. Outside of
these hours you must validate a separate
Public transport etiquette
concession ticket for your bike. You cannot
Buses will only pickup and drop off take a bike on a Bus or Tram.
passengers at designated bus stops.
How do I get to Flinders University by
When the bus you want to catch is
public transport?
approaching the stop, you need to hail it by
standing on the kerb and extending your Buses are the usual type of public
arm horizontally. The bus will then stop transport in Adelaide and mostly operate
(unless it is an express service) and you between 6am and midnight daily. Trains
may board. and trams operate in some suburbs.
There is limited accommodation within
• Give way to exiting passengers before
walking distance or a five-minute bus
you get on.
ride from Flinders. Aim for a distance of
• Purchase a bus ticket from the bus driver 10–30 minutes’ travelling time (by bus) to
unless you already have one. Please pay the campus, especially if you are budget
with change or a $5 or $10 note. conscious. Bus fares will usually be the
• Pay with your Metrocard. same no matter how far you travel.
• Be courteous and offer your seat to Each bus ticket lasts for two hours travel
people with disabilities, seniors, pregnant so that you can use it again if you need
women or adult with strollers. to transfer buses on your journey to the
• To exit the bus you must ring the bell after campus.
the stop before you wish to get off. What bus do I catch to/or from
• Never put your feet on seats. Flinders?
• No eating, drinking or smoking on-board You can plan your journey from the
vehicles. following resources:
• Some buses are express and passengers www.adelaidemetro.com.au
cannot get off until a designated stop. www.google.com.au/maps
If you are travelling by train from the
suburbs to the city, you can buy your ticket
on the train. When you travel from Adelaide
Railway Station in the city to the suburbs,
you must buy your ticket before you enter
the platforms.
24What do I need to know about turning, especially on busy roads when
there is a lot of traffic around you
riding a Taxi? • Lock your bike when you leave it
Taxis are easy to identify. Usually they are anywhere. Refer to the link below for
white and have a logo on the body of the information regarding free bike shelters
taxi. Drivers must display an identity card on campus: https://stage.flinders.
at all times. edu.au/campus/bedford-park/
Fees and surcharge location/cycling
In general, taxi meters are clearly visible so • Do not ride on footpaths, unless they are
you can see the cost of your fare. All taxis specially marked
must charge standard fare. • Do not ride more than two persons abreast
• Do not ride without lights on your bike at
Hailing a taxi
night
You can hail a taxi from a taxi rank or
phone one of the major taxi companies. Special Cautions
Make sure you invest money in a good
Major Taxi Companies:
lock and use it, even when your bike is at
Adelaide Independent Taxis 132 211 your house. Do not leave your bike in an
Suburban Taxis 131 008 unlocked shed or garage as bikes are very
Yellow Cabs 132 227 easy to steal.
Be careful if you are riding home late in
What do I need to know about the evening. Make sure that your lights
riding a bicycle? are clearly visible, wear brightly coloured
You can plan to ride to Flinders using clothing and be conscious of the traffic
either bike lanes or secondary roads. Bike around you.
route maps are a good way to plan your
route and these can be downloaded from: What do I need to know about
www.sa.gov.au/topics/driving-and- driving a car?
transport/roads-and-traffic/traffic-
control/bicycle-lanes Driving in Australia
Bike SA runs bike workshops regularly and A person who is the holder of a current
you can find out about them by looking on foreign driver’s licence of a particular class
the Bike SA website at: www.bikesa.asn. may drive a vehicle of that class in South
au or contacting 8168 9999. Australia using the foreign driver’s licence if:
• Wear a helmet • The licence issued in another country is
written in English or
• Have a bell and a rear wheel reflector on
your bicycle • there is an English translation of this
licence or
• Use bicycle lanes where they exist
• they hold an international driver’s licence,
• Indicate when you are stopping and
and
25Getting around
• the person is not disqualified from driving Learning to drive
in South Australia or elsewhere. If you intend to obtain a licence in
If the foreign licence expires, you are Australia, your first step will be to apply for
required to obtain a South Australian a learner’s permit. The South Australian
driver’s licence. Government office called Service SA
Visiting motorists are required to carry Customer Centre at Marion will provide
their licence (and English translation if further information.
applicable) at all times while driving and You will have to:
produce it to police on request. Production • Sit for a written test of the road rules
of their temporary visas may also be at the Motor Registration Department.
required as evidence of their temporary When you pass you will receive a
residential status. learner’s permit.
It is important that you understand • You are strongly advised to take lessons
the local traffic code and buy a from a Driving School, which can
Driver’s Handbook available from most prepare you for the driving test to get
newsagencies. You can also download it your provisional licence. Driving Schools
from the web at: employ professional driving instructors
www.mylicence.sa.gov.au/road-rules with a wealth of knowledge and
experience. They are better trained than
Driving in SA
your friends or other students to teach
• Children must be restrained in approved you to drive.
child-seats.
Please note: Your instructor must have had
• Where seatbelts are available, they must a full licence from a recognised country for
be worn. two years.
• All children up to seven years old must Lessons can cost between $60 and
use a booster seat and must not sit in the $90 an hour. Driving school vehicles
front seat. are covered by insurance whilst you are
• Driving without a licence is illegal. learning to drive. Your friends’ vehicles may
• Driving an unregistered vehicle is illegal. not be covered.
• Using a hand-held phone or other mobile See the Yellow Pages for listings of
electronic device whilst driving is illegal. driving schools.
• Observe all speed limits. They vary on • In South Australia there are two types
different roads. of tests. One is a logbook system
with specified hours and activities to
• It is also illegal to drink and drive if your complete. The other is called Vehicle
blood alcohol content (BAC) is over .05 on Road Test (VORT). Once you pass
(and for ‘P’ plate holders the legal BAC your driving test you will be issued with
is zero). a provisional licence (P plate). Certain
restrictions apply to P plate holders.
26See: https://mylicence.sa.gov.au/ What do I need to know about
the-driving-companion/provisional-
conditions riding a motorcycle/ motorbike?
If you are licenced to drive a motorbike in
Buying a car
your home country, you might consider
Some students decide to buy their own car riding one in South Australia. While motor
when they come to Australia. New cars are bikes are usually more economical to run
expensive in Australia. Students generally than a motor car, they may cost more to
purchase a second-hand car from a car insure. Check there is no debt attached to
yard or a private sale. A 4-cylinder car of the bike. For information about obtaining a
$4,000 to $8,000 should be reasonably Motor Bike licence in South Australia see:
reliable.
www.mylicence.sa.gov.au/my-
Read the information on the Consumer motorcycle-licence
and Business Services (CBS) website on
Please note: Motorcyclists must wear a
buying a used car: https://www.sa.gov.
helmet when riding their motorbike and any
au/topics/driving-and-transport/
pillion passenger must wear a helmet.
vehicles/buying-and-selling/transfer-
vehicle-registration-buying Parking on campus
Before buying a car always check the You need a parking permit to park at the
Vehicle Securities Register to make sure University. You can buy an annual permit
that the car is clear of debts from previous from Flinders Connect. Information about
owners, as you can be held responsible for parking permits can be found at:
these debts. https://www.flinders.edu.au/campus/
bedford-park/parking
Insurance
Some of the money you pay to register the Loop bus on campus
vehicle goes into the compulsory ‘third The University loop bus is a free service
party person’ insurance fund. This means that runs during semester (including
that if you hurt anyone (not yourself) in a exam weeks) on a loop linking the main
vehicle accident, you are covered for the University, Sturt and the Flinders Medical
injured person’s medical bills. All students Centre (FMC) bus interchange.
should buy ‘third party property damage’
Further information and timetable about the
insurance and consider ‘fire and theft’
loop bus and Tonsley loop can be found at
insurance. ‘Comprehensive’ insurance
https://www.flinders.edu.au/campus/
provides the most cover, but may be too
bedford-park/location/loop-bus
expensive for your budget.
The cost of any insurance policy will vary
depending on your gender, age, driving
record and also the size, make and age
of the vehicle you are insuring. Contact a
number of companies to compare prices.
27Students in the food court at Bedford Park 28
Shopping
Where can I buy food? Where can I do my household
Food on campus shopping?
Information on foods on campus can Fresh and dried foods from Western and
be found at: www.flinders.edu.au/ Asian regional countries can be bought
campus/bedford-park/facilities- from major supermarkets:
services/food-drink • Coles: www.coles.com.au
Any student with dietary restrictions • Foodland: www.foodlandsa.com.au
should ask about ingredients and food • Woolworths: www.woolworths.com.au
preparation before buying dishes at any • Aldi: www.aldi.com.au
food outlet.
Coles and Woolworths offer online
Takeaway food near Flinders shopping including home delivery at a
University reasonable price.
• Hungry Jack’s, corner South and Marion For a wider range of fresh foods go to the
Roads, Darlington Adelaide Central Market stalls.
• McDonald’s Restaurant,1481 Main South www.adelaidecentralmarket.com.au
Road, Darlington Fresh, dried and canned Asian groceries
• Food court – Marion Shopping Complex all near the Central Market try:
• Thuan Phat
Around the city
• Seoul Asian Grocery
• Sushi Train, Adelaide Central Market and
King William Street • Kim Wang Asian Supermarket
• Saya Coffee House (Halal food, Middle • Hong Kong Asian Supermarket
Eastern and European food, Lebanese • Kuo Chi Oriental Supermarket
sweets), 122 Gouger Street • L au Peking Asian Grocer (Westfield
• Mekong Thai Restaurant, Halal food, Marion)
68 Hindley Street Halal meat:
• Rundle Mall, department stores and • Afghan Supermarket
supermarket chains 376 Prospect Rd, Kilburn SA 5084
• East-end of Rundle Street, many • Go 9
restaurants and coffee shops 654 South Road, Glandore SA 5037
• Adelaide Central Market, International • Bangla Bazaar
Food Hall and other food outlets 224 Prospect Rd, Prospect SA 5082
Pizza pick-up or delivery Indian foods and spice:
• Domino’s, 1300 366 466 • Indian Spice Centre
• Pizza Hut, 1300 749 924 592 Goodwood Road, Daw Park
• Marcellina, 1300 131 967 • New India Market
1500 South Road, Darlington
29Shopping
Kosher grocer: Discount Variety and department
• Adelaide Hebrew Congregation
13 Flemington St, Glenside
stores
Ring 83382922 for opening hours A number of discount variety and
department stores offer a range of
Shopping hints household items, toiletries, clothes
and hardware. Some major discount
• Buying food products that can be stored
variety stores are Kmart, Target, Big W,
for a long time can reduce shopping
Reject Shop and Cheap as Chips. Myer
trips. Food products that can be stored
and David Jones are more expensive
for a long time are UHT milk, skim milk
department stores.
powder, pasta, rice, breakfast cereal,
canned meat, canned fish, canned fruits
and vegetables, canned soup, tomato
Second-hand products
paste, dried fruits, frozen vegetables and Second-hand stores, sometimes referred
dried vegetables and legumes. . to as opportunity shops or op-shops,
offer a cheaper alternative for students on
• C onsider online shopping and home
tight budget. These shops offer donated
delivery to save time and difficulties.
clothes, furniture and household goods
at a cheaper price. You may like to try
Budget shopping Blackwood Lions on Shepherds Hill Road
Compare different supermarkets for (Saturday morning) and shops such as
cheaper prices and specials. Salvation Army, Vinnies Family Centres
• Plan your menu for the whole week and and Goodwill Industries – Find the
prepare a shopping list. locations of these shops on White Pages.
• Buying in bulk is often cheaper. Second hand items can also be found
• It is always cheaper to cook for two or online through Trading Post
more people than one. Alternatively, you www.tradingpost.com.au at a very
can cook in bulk and freeze meal portions reasonable price. However, you will need
for later use. to organise to collect the goods if the
seller cannot assist you with delivery. You
• Buy fruits and vegetables that are in
can also look for second-hand furniture
season as they are often cheaper.
and domestic goods on:
• Groceries in the Central Market
www.gumtree.com.au or
(Saturday afternoon) are often cheaper
www.ebay.com.au
than supermarkets.
Notice boards around campus are a good
• C onsider appropriate food storage
resource to use too.
methods to reduce food wastage, which
in turn saves money.
30Furniture • L ay-by (For white goods, furniture and
clothing, this is a good way to buy when
When you are moving into unfurnished
you cannot pay in full immediately. You
accommodation, you will need to arrange
are required to pay a small deposit and
your own bedding, utensils, seating, etc.
service fee, followed by regular payments
Some larger trading stores (e.g. IKEA,
until you have paid the total price. The
Harvey Norman, Forty Winks, Fantastic
shop will hold the item until the final
Furniture) have cheap new furniture and
payment. Interest is not charged on a
they provide a delivery service.
lay-by.)
Bargaining/ haggling Returning Goods
When shopping in Australia, you generally
Some stores allow you to return items if
do not bargain or barter (also called
you change your mind as long as you hold
haggling) over the price of an item. The
the receipts and meet the shop’s return
displayed price for items is fixed. However,
policy. Check with the shop at the time
there are exceptions to this rule. You
of buying products regarding their return
can bargain at garage sales, community
policy.
markets, second hand dealerships, or at
electrical goods’ stores, furniture shops, Waste and Recycling
or when purchasing a motor vehicle if you
are offering to pay in cash, or have seen the Australia practices waste segregation
item at a competitor store for a better price. including recycling of waste. To know
more about how to dispose of your waste,
Purchasing an item visit https://www.whichbin.sa.gov.au/
which-bin-campaign
The most common methods of purchasing
items are: Rubbish bins are collected weekly, to know
when bins are collected check your local
• Cash
councils website. To find out which council
• Electronic Funds Transfer at Point Of you belong to, visit https://www.lga.
Sale (EFTPOS). EFTPOS is an electronic sa.gov.au/page.aspx?u=6561
processing system for credit cards and
debit cards. EFTPOS is available at most
supermarkets, petrol stations and retail
outlets.
• Credit cards/debit cards
31Health
Emergencies Lifeline
If you are in an emergency situation, please Lifeline’s 131 114 service is staffed by
stay calm and use the following numbers trained volunteer telephone counsellors
to receive assistance. who are ready to take calls 24 hours a
day, any day of the week from anywhere in
Dial 000 Australia.
The Triple Zero (000) service is the Anyone can call Lifeline. The service offers
quickest way to get the right emergency counselling that respects everyone’s
service to help you. It should be used to right to be heard, understood and cared
contact Police, Fire or Ambulance services for. They also provide information about
in life threatening or emergency situations other support services that are available
only. Emergency 000 lines should not be in communities around Australia. Lifeline
used for general medical assistance. telephone counsellors are ready to talk and
Waiting time in public hospitals listen no matter how big or how small the
problem might seem. They are trained to
Waiting times in public hospitals are long. offer emotional support in times of crisis or
Patients are seen on the basis of the severity when callers may be feeling depressed or
of their condition (example, heart attack), and in need of advice.
those with a more life-threatening condition
will receive treatment first and people with Poisons information line
minor conditions (example, cold), will be The poisons information line provides
required to wait to receive treatment. the public and health professionals with
Emergency home visiting doctors prompt, up-to-date and appropriate
information and advice to assist in
If you have an out of hours medical the management of poisoning and
condition, that is not life threatening, you suspected poisoning. The seriousness
can contact the National Home Doctor of a poisoning situation is assessed after
Service on 13 7425 to arrange for a doctor a detailed history is obtained from the
to see you at home. The service operates caller. Members of the public may be then
after 4pm weekdays (Monday to Friday), given first aid instructions, information on
after 10am on Saturdays, all day Sunday possible symptoms, and advised on the
and all day on Public Holidays. need for assessment by a doctor or referral
State emergency service to hospital. The Australia-wide Poisons
Information Centres have a common
The State Emergency Service (SES) is an
telephone number: 13 11 26.
emergency and rescue service dedicated
to providing assistance in natural disasters, Emergency interpreting
rescues, road crashes and extreme For interpreting in an emergency situation,
weather conditions. It operates in all dial 1800 280 203. You will pay to use this
States and Territories in Australia. For service.
emergency assistance in a flood or storm
dial 132 500.
3233
Overseas Student
Health Cover (OSHC)
What is Overseas Student Health Most of the time you’ll pay the doctor’s
fee first, then claim the benefit back from
Cover? Medibank. However, if you visit the onsite
Overseas Student Health Cover is health GP located at Flinders University campus
insurance that helps with the cost of: or a Medibank OSHC Direct Billing
• In-hospital accommodation medical practitioner, then they will send
the bill directly to Medibank. This helps to
• In-hospital medical services
reduce or remove the upfront payment you
(e.g. surgeon and anaesthetist fees)
would normally make when you visit the
• Out-of-hospital medical services doctor.
(e.g. general practitioner (GP) consults,
If you visit a doctor who is not part of the
specialist doctors, etc.)
Medibank OSHC Direct Billing network,
• Emergency ambulance transport do not stress, just submit the claim to
and attendance Medibank via the Medibank OSHC app,
• Eligible prescription medicines online, in-store or post.
It is compulsory for international students In this scenario, you’ll need to:
and all the student’s dependents for the • pay the total amount upfront
length of a Visa. Belgian, Norwegian and
• keep the receipt
most Swedish students do not require
OSHC. • submit the claim to Medibank
• Medibank will pay benefits to your
How do I get OSHC? nominated bank account
Flinders University arranges your Overseas
Student Health Cover for you through
Family Cover
Medibank. A welcome email will be sent If you are here with your family, or if
to your email with instructions on how to you are planning to bring your family at
activate your Medibank OSHC when you a later stage, please contact Flinders
arrive in Australia and access your Online Connect as you will need to buy either
Member Services and their OSHC App. Couples or Family insurance cover. If you
have arranged OSHC through another
If you need help or have questions about
insurance provider, please contact
your cover, a Medibank representative will
Flinders Connect immediately with the
be at Flinders Connect at selected times
details of your OSHC policy or lodge a
to assist you.
request through Ask Flinders and make
If you have any problem with the start date sure you include a scanned copy of your
of your policy, please consult your OSHC OSHC policy and passports. If your family
representative. members do not come as dependants
on your student visa, they are not entitled
How can I use my OSHC card? to OSHC. We strongly recommend that
If you need to visit a doctor or medical they take out travel insurance before they
centre, present your OSHC card to the depart for Australia.
medical staff when requested.
34Medibank OSHC • Hospital accommodation costs
Medibank OSHC has a representative • Prescription medicines
on campus. Check with Flinders Connect • Emergency ambulance transport
for information on the days, times and Your OSHC also includes access to health
location of their campus visits. If a advice from a registered nurse 24 hours
Medibank representative is not available a day.
at Flinders Connect call 134 148 and
speak to an advisor. What is NOT covered in my Medibank
OSHC?
The Medibank OSHC helpline can assist
• Assisted reproduction services,
you if you are unwell, you are feeling
such as in-vitro fertilisation (IVF)
homesick, alone or stressed. You can also
get legal advice and interpreting services • Treatment arranged before coming
are available. The helpline is available to all to Australia
students, 24 hours a day, seven days a week. • Treatment needed while travelling
to or from Australia
Phone: 1800 887 283 anytime (within
Australia) to speak to a registered nurse • Treatment during the first 12 months
or counsellor. of membership for pre-existing medical
conditions or disabilities
For more information visit: medibank.
• Transportation of a dependant or
com.au/overseas-health-insurance/
overseas student into or out of Australia
oshc/comprehensive-oshc
in any circumstance
Medibank OSHC Explained • Treatment covered by provisions
for compensation and damages.
For a full list on included and
excluded services, please refer to your Note that medical conditions that
Comprehensive OSHC Cover Summary. you have before you come to Australia
are called ‘pre-existing’ and OSHC
What does my Medibank OSHC cover? providers may impose waiting periods
Your Medibank OSHC includes benefits for the first 12 months.
toward hospital and medical costs while
OSHC does not pay for additional
you are studying in Australia.
services (for example, dental, optical
This includes: or physiotherapy). Overseas students
• Visits to General Practitioners (GPs) requiring cover for additional services
and specialists may take out extras cover. To find out
• Treatment by doctors in hospitals, more about purchasing extras, you can
such as surgeons and anaesthetists contact Medibank on 134 148 or email
on oshc@medibank.com.au to find
• Pathology tests
the right extras cover for you.
• X-rays
35You can also read
