2021 VETDSS Student Handbook & Induction Guide - Amazon AWS

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2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
VETDSS Student Handbook & induction

2021 VETDSS
Student Handbook
& Induction Guide
                      1
2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
VETDSS Student Handbook & induction

                                      All details were correct at time of printing and
                                      subject to change without notification. All Rights
                                      Reserved. The information contained in this
                                      handbook is subject to copyright. Aside from use
                                      as permitted under the Copyright Act 1968, no
                                      part may be reproduced without prior written
                                      permission. Requests and enquiries concerning
                                      other reproductions and rights should be made
                                      to GOTAFE in the first instance.

                                      (RTO 3094) 07/2020

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2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
Contents
Welcome to GOTAFE                  4    Assessment                              18
 Contacts                          4     Skills recognition                     18
 Where can I find information      4     What is it?                            18

 Client feedback                   4     Who is suitable for credit transfer?   18

Important Dates                    5     Who is suitable for RPL?               18

What is VET?                       6     Assessment tasks                       19

                                         Reasonable adjustment                  19
Campuses                           7
                                         Read and Write Gold                    19
Course Information                 8
                                         Special consideration                  19
 Course referral and acceptance    8
                                         Submitting assessments                 19
 Class dates and times             8
                                         Assessment cover sheet                 19
 Course Duration                   8
                                         Requesting an extension of time        19
 Attendance and absences           8
                                         Final results                          19
 Communication to schools          9
                                         Assessment attempts                    20
 Classroom expectations            9
                                         Resubmissions                          20
 Recording class lectures          9
                                         Assessment appeals                     20
 What if I change my mind?         9
                                         Graded assessment                      20
 Withdrawing                       9
                                        Study Guide                             21
 Training locations                9
                                         Approach to learning                   21
 Transport                         9
                                         Study tips                             21
 Course completion                 10
                                         Planning                               21
 Statement of results              10
                                         Research                               21
 Course evaluation                 10
                                         Assessment - Key Words                 22
 Enrolment each year               10
                                        Student Success                         23
Payment                            11
                                        Policies and Procedures                 24
                                                                                     VETDSS Student Handbook & induction

 Payment of fees                   11
                                         Assessment special consideration
                                                                                24
 Refunds                           11    procedure

Dress standards                    12    Complaints and appeals from
                                                                                24
                                         students or clients procedures
Student information A-Z            14
                                         External complaints or appeals         24
Getting started                    17
                                         Emergency evacuation procedure         25
 Using the GOTAFE Website          17
                                         Statement of commitment to
 Learning Management System(LMS)   17                                           25
                                         child safe standards

                                        Documents                               27

                                         GOTAFE forms and documents             27
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2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
Welcome to
                                       GOTAFE
                                      You have made an excellent                Client feedback
                                      choice to study at GOTAFE and             During your course, if you have any
                                      we are committed to providing             comment or feedback about your
                                                                                experience with GOTAFE, please complete
                                      you with a quality education              the Client Feedback Form available at
                                      and training experience.                  reception or online at
                                                                                gotafe.vic.edu.au/feedback
                                      The purpose of the VETDSS
                                      Student Handbook and                      Your comments will be acknowledged if you
                                                                                provide contact details. You will also receive
                                      Induction Guide is to provide             feedback on any action taken if you provide
                                      you with information you might            contact details.
                                      need during your time studying            During your course, you might also be
                                                                                asked to complete a:
                                      with us at GOTAFE.
                                                                                 • Unit feedback form
                                                                                 • Course evaluation form
                                                                                 • Learner Engagement survey
                                      Contacts                                  These evaluations form part of the GOTAFE
                                              Lisa Kerr                         Quality System through which we aim to
                                              VETDSS Coordinator                continually improve our delivery of training
                                                                                and services. It is not intended to apportion
                                              P: 5833 2634 M: 0436 926 713      blame to individuals.
                                              E: lkerr@gotafe.vic.edu.au        The Department of Education and Early
                                                                                Childhood Development might also request
                                                                                your participation in a survey or review of
                                              Colleen Rogash                    training. In the year following completion
                                              SBAT/VETDSS Coordinator           of your course or units, you might receive a
                                              P: 5760 4520 M: 0436 938 337      request to complete a Student Outcomes
                                              E: crogash@gotafe.vic.edu.au      Survey which is a national survey
                                                                                conducted by the National Centre for
                                                                                Vocational Education Research (NCVER).

                                      Where can I find information?
                                      In addition to this handbook, there
                                      are many ways to find information
VETDSS Student Handbook & induction

                                      at GOTAFE. The GOTAFE website, your
                                      Course Coordinator, trainers and campus
                                      customer service staff will be able to
                                      answer many of your questions.                    We are here
                                                                                         to help you
                                                                                       achieve your
                                                                                              goals.
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2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
2021 important
dates
Orientation                                                     20 January 2021
Classes commence                                                27 January 2021
Classes conclude                                                13 October 2021
Progress reports                                                      June 2021

2021 enrolments close
Shepparton, Seymour, Benalla, Wangaratta & Online            27 November 2020
Community Services, Education Support & Health               18 September 2020

2021 school term dates
Term 1                                                       27 January - 1 April
Term 2                                                         19 April - 25 June
Term 3                                                    12 July - 17 September
Term 4                                                 4 October - 17 December

School holidays
Autumn break                                                    2 April - 18 April
Winter break                                                    26 June - 11 July
Spring break                                           18 September - 3 October
Summer break                                          18 December - 27 January

Public holidays
New Years Day                                                          1 January
                                                                                     VETDSS Student Handbook & induction

Australia Day                                                        26 January
Labour Day                                                              8 March
Good Friday                                                               2 April
Easter Monday                                                             5 April
Anzac Day                                                                25 April
Queens Birthday                                                          14 June
Melbourne Cup                                                       2 November
Christmas Day                                       25 December (27 December)
Boxing Day                                          26 December(28 December)

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2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
What is VET?
                                      VET stands for Vocational Education
                                      and Training and VETDSS stands for VET
                                      Delivered to Secondary Students. The VETDSS
                                      programs GOTAFE offer are accredited
                                      training courses and are at an introductory
                                      level for the vocational area chosen, and
                                      designed to sit alongside your secondary
                                      school study load.
                                      Some students choose VET as the course
                                      content interests them more than other
                                      subjects available through the school
                                      curriculum. Some choose it to pursue a
                                      career, others choose VET because they’re
                                      simply interested in the vocational area.
                                      Many students decide on VET because they
                                      know what career they want and are keen to
                                      get started with some training in that area.
                                      VET allows them to gain skills and confidence
                                      that they are on the right track before
                                      finishing school to pursue employment.
                                      When undertaking VET courses in traditional
                                      trade areas, you may gain study credit into
                                      your apprenticeship which will appeal to
                                      an employer. Other VET studies can provide
                                      credit into further tertiary study.
                                      Some programs GOTAFE offer can contribute
                                      towards a students ATAR for university entry
                                      and provide great skills for part time work
                                      whilst studying at university, e.g. hospitality.
                                      There are no right or wrong reasons to do
                                      VET. Each student’s motivation and desired
                                      outcomes are different. VET programs are
                                      a great way to try some further study in
                                      a non-school environment and develop
                                      independence and social skills for life,
                                      irrespective of the course of study chosen.
VETDSS Student Handbook & induction

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2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
Campuses
GOTAFE has nine campuses across regional     Shepparton               Shepparton
Victoria, each featuring a modern learning   Fryers Street            Archer Street
environment with world-class facilities      152-200 Fryers Street,   290-300 Archer Street,
dedicated to the particular learning areas   Shepparton VIC 3630      Shepparton VIC 3630
offered at that campus.
All GOTAFE campuses are conveniently
located with parking and public transport
access nearby. Find out more about our
campus locations and facilities at
gotafe.vic.edu.au/campuses
Each campus has a unique range of
facilities available, including:             Shepparton               Seymour
• Professional Kitchens & Café               William Orr              Wallis Street
• Nursing Lab                                260 Wanganui Road,       35 Wallis Street,
                                             Shepparton VIC 3630      Seymour VIC 3660
• Dental Lab
• Hair Salon & Spa
• Barber Shop
• Technical Trades Workshops
• Innovation Hub
• Science Lab
• Equine Specialist Training Centre
• Farm Facilities
                                             Wangaratta               Wangaratta
• Animal Grooming Salon                      Docker Street            Tone Road
• Veterinary Clinic                          27 Docker Street,        218 Tone Road,
• Dairy Micro Plant                          Wangaratta VIC 3677      Wangaratta VIC 3677
• Marine Craft Workshop
•   Food Processing Lab

                                             Benalla                  Wallan
                                             Samaria Road             High Street
                                                                                               VETDSS Student Handbook & induction

                                             57 Samaria Road,         57-59 High Street,
                                             Benalla VIC 3672         Wallan VIC 3756

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2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
Course
                                                                                           Course duration
                                                                                           Our VETDSS programs are run over two
                                                                                           years as they are targeted at Year 11 and

                                       information                                         12 students primarily, although we do
                                                                                           have many year 10 students participating.
                                                                                           Some programs offer full completion of the
                                                                                           certificate and some only partial completion
                                      Course referral and acceptance                       (due to the amount of training hours
                                                                                           required to complete the full qualification).
                                      All VETDSS students must be at least 15
                                                                                           Please check the VETDSS course guide for
                                      years of age on course commencement to
                                                                                           details on full or partial completion and
                                      be eligible to enrol. All referrals are made
                                                                                           possible VCE/ATAR contribution.
                                      to GOTAFE through your home school. Your
                                      school must refer you as they are paying             Attendance and absences
                                      for the cost of your program and need
                                      to approve your participation in VET as              If you are sick or unable to attend class it is
                                      appropriate to your career pathway. You              courteous to inform your trainer or VETDSS
                                      can ask any questions you wish prior to              students contact person.
                                      accepting your position in the program.              For on campus participants, punctuality is a
                                                                                           courtesy. Students are wholly responsible to
                                      Classes have minimum and maximum                     liaise with their trainer to obtain notes and
                                      numbers to run and we may need to have               information regarding classes they have
                                      waiting lists for some programs if we have           missed.
                                      more demand than expected. We will fill
                                      one class group at a time until we reach             All VETDSS (on campus) students have
                                      capacity. All students and schools will be           an expected minimum 80% attendance
                                      notified of their acceptance into the program        rate. Students who attend less than this
                                      prior to course commencement.                        are considered “at risk” of not achieving
                                                                                           competency.
                                      Please note:                                         If students have not attended for four
                                       • Electrical students will have pre-testing         consequent weeks or fall below 50%
                                          requirements and no places can be                attendance (without formal explanation
                                          offered until after pre-testing is complete      from your parent, guardian or school),
                                          (late Oct).                                      GOTAFE reserves the right to withdraw you
                                       • Community Services, Health and                    from the VETDSS program.
                                          Education Support programs have an               If you need to be absent for a long time,
                                          application process and limited spaces.          please notify your school, your trainer and
                                       • Equine students must have access                  VETDSS contact person know so that support
                                          to horses and complete all required              can be offered to assist you to finish your
                                          documentation, including the Horse Skills        studies.
                                          Self-Assessment form.                            Please be aware that turning up to class
                                      Students must provide all enrolment                  gives you the best chance of achieving
                                      paperwork before we can offer them a place           competency but is not a guarantee. You
                                      in the course, including any documentation           must demonstrate the required level of
VETDSS Student Handbook & induction

                                      for credit transfers, eg. CI card, First Aid, RSA.   understanding with supportive evidence
                                                                                           in order for our trainers to assess you as
                                                                                           competent.
                                      2021 class dates and times                           If you do not achieve competency in some
                                      Classes Commence Wednesday 27 January                units this may also impact your VCE and
                                      Classes Conclude        Wednesday 13 October         VCAL outcomes.

                                      Class Times 		          9.00am – 3.20pm

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2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
Further details on student conduct can be
Communication to schools                            obtained from the Course Coordinator.
GOTAFE VETDSS contact staff and trainers            Refer to the Student Code of Conduct
will be in communication with students              Policy for more information.
throughout the course via face-to-face
teaching, phone, email and SMS. Often               Recording class lectures
trainers for online programs will phone/
video call students in the evenings or on
                                                    without consent
weekends. Parents and students can contact          Students who want to record class
their trainers or the VET staff directly with any   presentations must seek approval from
queries.                                            their trainers and declare the purpose and
                                                    intent of recording the presentation prior to
Attendance and any concerns about a
                                                    recording the session.
student’s progress is fed directly back to
your home school for them to follow up with         What if I change my mind?
families. Students will be spoken to directly
                                                    No problems, sometimes knowing what you
by their trainer or course coordinator if there
                                                    don’t like helps you move forward to finding
are concerns about their progress.
                                                    the right thing for you. Now you have had
Progress reports are issued at the end of           a taste of attending GOTAFE you may wish
semester one. Progress reports are posted           to try another course of study better suited
directly to the students home address, with         to you. If you wish to change programs you
secondary schools recieving a copy upon             will have to wait until the next enrolment
written request.                                    period to do so. You will need to apply
                                                    before the close off date. You cannot move
Classroom expectations                              programs mid-year. The only course which
Every student has the right to participate          demands a two year commitment from the
in GOTAFE programs, free of inappropriate           outset is health.
behaviour that may impair the learning
processes, or social wellbeing of individual        Withdrawing from a program
students or others.
                                                    or unit
Please ensure you familiarise yourself with
                                                    If you are thinking about withdrawing from
the Student Code of Conduct policy which
                                                    your program please talk to your trainer or
can be downloaded from the GOTAFE
                                                    school first. There might be other options to
website.
                                                    withdrawing.
You are responsible for your behaviour in the
                                                    Withdrawal from a program could have
classroom. The basic rules are:
                                                    an impact on your senior secondary
 • Do not disrupt the learning of others            outcomes, all withdrawals will be
 • Allow trainers to teach without disruption       coordinated with your secondary school.
 • Do not endanger the safety of others             At the end of the school year, your
 • Do not to cheat during assessments               Statement of Results will include the units
                                                    you have withdrawn from.
 • The use of mobile phones and other
    electrical devices are prohibited in            Training locations
    GOTAFE VETDSS classrooms unless you
                                                    Most programs are delivered on campus
                                                                                                    VETDSS Student Handbook & induction

    seek approval from your trainer
                                                    with a few exceptions:
 • Lateness and non-attendance is
    reported to your school                          • Health programs are held off site or a
                                                       mixture of on campus and off site
 • Any student needing to leave class for an
    appointment must have a signed and               • All online programs will require some
    dated note from their parent or guardian           on campus attendance during school
 • Students who breach OHS requirements                holidays.
    will be asked to leave the class and the
    student’s school and parent/guardian            Transport
    will be notified                                Every student is responsible for their own
                                                    transport to and from the course and must
                                                    be able to attend placement venues where
                                                    placement is mandated in their course.

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2021 VETDSS Student Handbook & Induction Guide - Amazon AWS
Course completion
                                      When you have successfully completed your
                                      study, you will receive either a:
                                       • Statement of Attainment
                                       • Course Award/Certificate
                                       • Course evaluation form

                                      Statement of Results
                                      You will be issued with a Statement of
                                      Results at the end of the calendar year or in
                                      January of the following year. The Statement
                                      of Results records the units that you have
                                      completed. It is not a course award.
                                      If you need a Statement of Results earlier,
                                      please contact your Course Coordinator.
                                      There is a charge for re-issue of Statements
                                      of Results, so please keep them in a safe
                                      place.
                                      When you have successfully completed
                                      all the units required in your course,
                                      your Course Coordinator can submit an
                                      Application for Course Award. GOTAFE will
                                      then issue your Course Award.
                                      Please note that your Course Award will be
                                      withheld if you have:
                                        • Any overdue books from the library
                                        • Any unpaid outstanding fees at GOTAFE

                                      Course evaluation
                                      You will be asked to complete a course
                                      evaluation form once you have completed
                                      your course.
                                      This evaluation is an opportunity for you to
                                      contribute to the continuous improvement
                                      of the course. Please return the form to your
                                      Course Coordinator.

                                      Enrolment each year
                                      Each year of your program, you will need
                                      to complete and sign a GOTAFE VETDSS
                                      enrolment pack.
VETDSS Student Handbook & induction

10
Payment
Payment of fees                                 Refunds
Students who are currently enrolled in a        If you are a current secondary school
school do NOT pay fees directly to GOTAFE.      student you need to check with your school
The student’s home school will enter into       if you will be entitled to a refund should you
a contract with GOTAFE and all fees will        choose to withdraw. After four weeks from
be managed on an organisation-to-               course commencement (census), full fees
organisation level. Secondary schools           will be charged to schools. No refunds are
will invoice families directly for fees.        accepted after the census date.
Government, Independent & Catholic              If you enrol directly with GOTAFE you might
schools all have different fee expectations.    be entitled to a refund, but this depends on
Please check with your school to establish      the course and how soon after the course
what they will charge you.                      start date you apply in writing to withdraw.
Students not enrolled in a secondary school     To find out whether you qualify for a refund,
(that is young members of the community         please refer to the current fees and charges
who are under 20 years of age and have          brochure, which you should have received
their academic education provided by an         prior to enrolment.
Adult Education provider eg. GOTAFE) must
                                                You can also find the fees and charges
pay the required course fees. Course fees
                                                information at gotafe.vic.edu.au/fees
are made up of a tuition contribution fee,
a compulsory student services fee and a
materials fee.
Details of your enrolment will be entered in
GOTAFE’s system and you will be eligible for
a student card for the current year. You will
then be able to use the computer facilities
and the GOTAFE libraries.
Note: Payment can be by cash, cheque
(payable to ‘Goulburn Ovens TAFE’) or credit
card. Credit card payment can be made
over the phone on 1300 733 111 (nationally)
or by filling in the details on the Enrolment
Form.
Keep your receipt for taxation, withdrawals
and/or refund purposes. Refer to the
section on Withdrawing (under Policies and
Procedures).
                                                                                                 VETDSS Student Handbook & induction

                                                                                                   11
Dress standards
                                      and requirements
                                      This minimum standard takes into account hazards that are present in the training space, and
                                      considers the work of the group as a whole and not just that of an individual. For many tasks
                                      protection may be needed additional to the minimum standard.
                                      Listed below are the minimum standards of protective dress and personal protective
                                      equipment (PPE) expected for all students and staff working in the listed areas. (Additional
                                      protective equipment may be required for specific tasks).

                                      Community Services                              All Trade Areas (must be worn when
                                      •   GOTAFE logo polo shirt (included in         required)
                                          materials fee)                              •   Clear safety glasses
                                      •   Navy or black pants                         •   Class 5 rated ear muffs or ear plugs. (Audio
                                                                                          devices shall not be used and ear buds/
                                      Education Support and Early                         headphones must not be worn)
                                      Childhood Education and Care                    •   Hair nets will be required for long hair
                                      •   GOTAFE logo polo shirt (included in
                                          materials fee)                              Automotive
                                      •   Navy or black pants                         •   Safety work boots
                                      •   (Leggings or jeans are NOT acceptable       •   Work overalls or cotton long/short pants
                                          when undertaking placement)                     and a long-sleeved shirt - no baggy
                                                                                          clothing
                                      Health Services and Allied Health
                                                                                      Building, Electrical & Plumbing
                                      Services
                                                                                      •   Safety work boots
                                      •   GOTAFE shirt (included in material fees)
                                                                                      •   Work overalls or cotton long/short pants
                                      •   Covered flat leather shoes
                                                                                          and a long-sleeved shirt - no baggy
                                      •   Black pants (not jeans)                         clothing
                                      Immunisations for Health Students               •   Close fitting hi-vis cotton shirt and
                                      Students undertaking this course must               windcheater
                                      be prepared to have the following
                                                                                      Engineering Mechanical and Metal
                                      immunisations. Immunisations must
                                      be up to date and complete before               Fabrication
                                      commencement of the course:                     •   Safety work boots
                                      • Hepatitis B                                   •   Work overalls or cotton long/short pants
                                      • Diphtheria, Tetanus, Pertussis (DTP)              and a long-sleeved shirt - no baggy
VETDSS Student Handbook & induction

                                                                                          clothing
                                      • Measles Mumps Rubella
                                      • Varicella Zoster Virus (Chicken Pox)          Welding
                                      • Mantoux test (Tuberculosis) Quantiferon       •   Full body coverage, overalls or full length
                                         Gold                                             cotton clothing
                                      • Flu Vaccination                               •   Welding helmet and filters - supplied by
                                                                                          GOTAFE. If you are supplying your own
                                      Sport and Recreation                                helmet for use, it must comply with industry
                                      •   GOTAFE polo shirt (included in material         standards.
                                          fees)
                                                                                      •   It is preferable you supply your own welding
                                      •   Relevant sporting attire                        gloves for hygiene reasons. Welding gloves
                                                                                          should comply with industry standards.
                                                                                          Glove classification split into type A or
                                                                                          B. Type B has increased dexterity and is
 12                                                                                       preferred for welding.
Animal Studies                                   Hospitality
•   Sturdy covered work shoes                    •   Rubber soled, leather upper shoes or
•   Long pants and long sleeved shirt - no           boots (fully enclosed)
    baggy clothing                               •   Hat and hairnet (no hair to be exposed) –
•   Broad brim hat and sun protection for            included in material fees
    outdoor work                                 •   Minimal jewellery
•   No dangling or protruding jewellery          •   Small check chef pants (included in
•   Long hair tied back                              material fees)
                                                 •   White chef jacket with white buttons
Equine                                               (included in material fees)
•   Work boots                                   •   Neckerchief (included in material fees)
•   Long pants and long sleeve shirt             •   Apron (1/2 or bib style) (included in
•   Minimal jewellery                                material fees)
•   Long hair tied back                          •   Students will be fitted for their uniform
                                                     after course commencement.
Beauty and Hairdressing
•   GOTAFE t-shirt (included in material fees)   Tourism
                                                                                                 VETDSS Student Handbook & induction

•   Black pants - leggings or jeans are NOT      •   GOTAFE T-Shirt and apron (included in
    acceptable                                       materials fees)
•   Black leather or vinyl closed toe shoes      •   Name badge
•   Beauty students should tie long hair back    •   Covered flat leather shoes
                                                 Information, Digital Media
                                                 and Technology and Design
                                                 Fundamentals
                                                 •   Covered footwear
                                                 •   Neat casual attire
                                                 •   GOTAFE Polo shirt (included in material
                                                     fees)

                                                                                                   13
Student information
                                      A-Z
                                      A                               C                                 Change in details
                                                                                                        You are responsible for
                                      Accidents and incidents         Café                              keeping your enrolment
                                      All staff and students          Snacks and drinks are             record up to date. Please
                                      must report any incidents,      available at most campuses,       update any changes such as
                                      accidents, “near misses” and    via canteens, vending             address, phone number or
                                      hazards to their supervisor/    machines or nearby shops.         name change at any campus
                                      teacher as soon as possible     the Wangaratta Campus on          reception.
                                      (see First Aid). An incident    Docker St and Shepparton
                                      report form should be                                             Crisis
                                                                      Campus on Fryers St both
                                      completed; these are            house the GOTAFE Café for all     If you are in a need of urgent
                                      available from your teacher     of your food and drink needs.     assistance, medical, police
                                      or supervisor.                                                    or other emergency service
                                                                      Child Safe Standards              assistance PHONE 000.
                                      Ambulance
                                                                      The introduction of               During business hours you
                                      As ambulance cover is
                                                                      Child Safe Standards              could contact First Aid Officer
                                      not covered by GOTAFE
                                                                      is part of the Victorian          assistance through reception,
                                      and is costly, students are
                                                                      Government’s response             contact the counselling
                                      encouraged to purchase an
                                                                      to the recommendations            service on your campus or
                                      Ambulance Membership.
                                                                      from the recent Betrayal          see a Youth and Student
                                      Call 1800 648 484 for further
                                                                      of Trust Report. GOTAFE is        Experience Officer.
                                      information.
                                                                      committed to supporting
                                      Students who hold a             increased responses to child      For after hours help please
                                      Centrelink Health Care Card     and young person abuse in         ring:
                                      may be entitled to free         the community and will use        Lifeline on: 13 11 14
                                      Ambulance Cover. Contact        the Child Safe Standards          Suicide Helpline: 1300 651 251
                                      Centrelink or Youth and         to promote and embed a            Kids Helpline: 1800 55 1800
                                      Student Services for further    culture of protecting children
                                      information.                    across the organisation.          D
                                      Apprenticeships                 All children and young people     Drugs
                                      To find out more about          have the right to feel safe and   Illegal drugs and alcohol must
                                      Apprenticeships contact an      be safe regardless of gender,     not be consumed on GOTAFE
                                      Australian Apprenticeship       sexual identity, race, national   premises. Appropriate action
                                      Centre in your area go to       origin, religious beliefs or      will be taken by staff, should
                                      australianapprenticeships.      other affiliations, age, family   they consider any student
                                      gov.au/australian-              structure, disability, or         unable to carry out class work
                                      apprentices                     sexual orientation. We are        safely.
VETDSS Student Handbook & induction

                                      ATMs                            committed to promoting the        If you are concerned about
                                      Unfortunately there are         cultural safety and identity      your own or someone else’s
                                      no banking facilities on        of Aboriginal Children and        alcohol or drug abuse,
                                      campus - but fees can be        children from, Culturally         contact the counsellor at your
                                      paid by EFTPOS (no cash         and/or Linguistically Diverse     campus for referral to a drug
                                      withdrawals).                   backgrounds, as well as the       and alcohol service.
                                                                      safety of Children with a
                                                                      Disability.
                                                                      If you are concerned about
                                                                      the welfare of someone you
                                                                      know please call 1300 GOTAFE
                                                                      and ask to speak with a Child
                                                                      Safe Officer.

14
Duty of care for minors
Whilst VET students are on
                                • Raise the alarm if the
                                  emergency situation is in        I
campus, GOTAFE retains the        your immediate area - notify   Injured/ill persons
duty of care for any crisis       GOTAFE staff and Emergency     If an incident is relatively
situations that may arise         Services if required.          minor it can be treated by
whereby a VET student may       • Evacuate to the assembly       a GOTAFE First Aid Officer.
be at risk.                       area displayed on maps in      However if the incident
GOTAFE Staff and Student          GOTAFE buildings, using the    requires immediate medical
Welfare Services will             closest exit.                  attention, the GOTAFE First
maintain duty of care, and      • Remain at the assembly         Aid Officer may provide initial
provide initial support and       area until further advice      treatment and then contact
intervention to maintain          and stay near to your class    medical assistance or call
the duty of care, until such      group if possible so that      emergency services.
time as the student can           your teacher knows you are     If a student under 18 years
be referred back to either        accounted for.                 of age is unwell, GOTAFE
the host school, parent/        • Keep clear of buildings        will endeavour to contact
guardian or alternate             to permit access by            parents/guardians to make
professional service (i.e.        Emergency Services if          arrangements for the student
Medical).                         required.                      to be transported home safely.
If you are under 18 years       • Do not re-enter the building   Where possible, the student
of age and are required to        until advised it is safe to do or their emergency contact
leave the GOTAFE campus           so by a GOTAFE Emergency       should organise transport
grounds during class, you         Warden or Emergency            home or to medical advice.
will be required to have          Services.                      If this is not possible, it is
written permission signed                                        appropriate that a GOTAFE
                                • Participate in scheduled
by your parent or guardian                                       staff member accompany the
                                  evacuation exercises if
in order to depart from the                                      student to medical treatment
                                  required.
campus.                                                          using a GOTAFE vehicle.
Persons aged less than 18
years of age are classified
                                F                                If GOTAFE is unable to contact
                                                                 the student’s relevant
as minors and those             First Aid                        emergency contacts in an
students under 18 years of      Each campus has trained          emergency medical situation,
age living independently        First Aid Officers and first aid a GOTAFE staff member will
away from home are              kits. Report all incidents or    remain with the student until
considered ‘independent         accidents to a teacher, staff    they receive medical attention
minors’.                        member or reception, so          or their emergency contact
                                that first aid assessment and arrives.
E                               treatment can be arranged        GOTAFE staff members will
Emergency procedures            if required. In the case of a    not transport students home
                                medical emergency, PHONE         or to medical advice in their
Each campus has identified
                                000 and provide your campus personal vehicles.
Emergency Wardens who
                                location to Emergency
will implement GOTAFE                                            In emergency medical
                                Services.
emergency procedures if                                          situations, GOTAFE will respond
                                                                                                   VETDSS Student Handbook & induction

this is required.                                                appropriately and in a timely
If you hear a continuous                                         fashion. Ideally the student
alarm bell or siren, or                                          should be in agreement
GOTAFE Emergency                                                 with contacting Emergency
Wardens directing the                                            Services (Ambulance),
evacuation of a GOTAFE                                           however, there may be
building, you must assemble                                      occasions when seeking their
and follow the instructions                                      agreement is not possible.
of Emergency Wardens and/                                        If it is a medical emergency
or GOTAFE staff and:                                             and there is any doubt about
• Not use elevators or lifts.                                    the health of the person,
                                                                 Emergency Services MUST be
• Assist any person in
                                                                 contacted by calling 000.
   immediate danger if safe
   to do so.                                                                                         15
K                                S
                                      Koorie Education                 Smoking
                                      The Centre for Koorie            GOTAFE campuses uphold a
                                      Education is recognised as a     smoke free policy in order to
                                      provider of quality vocational   provide and maintain a safe
                                      education and training to        and healthy environment.
                                      Indigenous Australians.          Students are asked to be
                                      GOTAFE has a dedicated           mindful of our smoke free
                                      space based at the Fryers        status while on campus.
                                      Street Shepparton campus         Designated smoking areas
                                      that provides support for        are located at the perimeter
                                      Indigenous students enrolled     of each campus with waste
                                      across all GOTAFE campuses.      receptacles provided.
                                      The Centre for Koorie            Social media
                                      Education operates in            Students are expected at all
                                      a relaxed atmosphere,            times to adhere to GOTAFE
                                      encouraging renewed self-        policies and procedures
                                      esteem and confidence in the     where their personal use of
                                      learning process as well as      social media overlaps with
                                      motivating pride in heritage     the interests of GOTAFE or
                                      and culture, whilst preparing    members of its community.
                                      students to take advantage       Be Social Media responsible.
                                      of work opportunities.           Think before you post.

                                      L                                U
                                      Lifts                            Unique Student Identifier
                                      Lifts are provided in the        (USI)
                                      at the sehpparton Fryers         Every student is required to
                                      Street campus in the Cowley      have a USI. It will provide you
                                      and Vibert buildings, at         with access to your training
                                      the Archer Street campus,        records and results. The
                                      Wallan campus and at the         application process can be
                                      Wangaratta Docker Street         done online at usi.gov.au, or
                                      campus in building T and E.      via contact with reception.
                                      Lost Property                    Please provide GOTAFE
                                                                       with your USI once you
                                      If you find or lose an item
                                                                       have received it, via email
                                      contact reception with the
                                                                       or through reception. For
                                      details.
                                                                       more information, contact
                                      M                                enquiry@gotafe.vic.edu.au,
                                                                       or speak to one of our friendly
                                      Microwaves
VETDSS Student Handbook & induction

                                                                       Customer Service Officers.
                                      Microwaves are available for
                                      students use in the student
                                      amenities area of your
                                      campus.

16
Getting started
Using the GOTAFE Website                      Learning Management System
On the GOTAFE website, you will find          (LMS)
information about courses, fees, skills       Part of your course might be offered online
recognition, student services and much        via Learning Management Systems such as
                                                                                              VETDSS Student Handbook & induction

more.                                         goLearn.
You can also access login pages, for          Once enrolled, your Course Coordinator or
example, for the goLearn online campus.       trainer will arrange access rights to your
Your trainer will provide you with log in     online resources and they will explain how to
details if this is relevant to your course.   log in.
Email and Office 365                          Note: If you are using a shared or public
                                              computer, make sure the option for “Keep
GOTAFE students have access to a free
                                              me signed in” is not ticked.
Outlook email and Office 365 account.
To set up your account, refer to
the Office 365 section at
gotafe.vic.edu.au/current-students

                                                                                                17
Skills
                                      recognition
                                      Have you ever worked in a job or several
                                      different jobs in an industry, but have
                                      nothing to show for it other than a few lines
                                      on your resumé?
                                      Skills recognition is the process of gaining
                                      formal recognition for skills and knowledge
                                      that you have gained through your work
                                      history, previous study and life experience.
                                      Even if you have never formally studied or
                                      trained in a particular vocation, you might
                                      have valuable knowledge and skills that can
                                      be converted into a part or full qualification.

                                      What is it?
                                      Skills recognition is an assessment-only
                                      process – there is no formal training
                                      involved, although you might choose to
                                      complete further training as a result of the
                                      assessment process.
                                      You can apply for Skills recognition through
                                      one or both of the following processes:
                                       • Credit transfer
                                       • Recognition of Prior Learning (RPL)
                                      Who is suitable for credit
                                      transfer?
                                      Credit transfer suits people who have formal
                                      training that might be equivalent to a new
                                      qualification or partial qualification that they
                                      want to gain.
                                      Most VETDSS students would apply for credit
                                      transfers. You will need to submit your
                                      certificates or statement of attainment with
                                      your enrolment form.

                                      Who is suitable for RPL?
VETDSS Student Handbook & induction

                                      RPL suits people who have relevant and
                                      current skills and knowledge that they have
                                      gained through:
                                       • Paid or unpaid work experience
                                       • Life experience
                                       • Community or voluntary work
                                      To find out more about skills recognition, call
                                      1300 GOTAFE (1300 468 233) or talk to the
                                      Course Coordinator.

18
Assessment
Assessment tasks                                  Submitting assessments
Assessments are conducted throughout the          All assessment tasks must be submitted
course. To progress to the next phase in your     by the due date, which should not be later
course, you need to satisfactorily complete       than two weeks after the end of a unit of
the assessment tasks for the preceding            competency as stated on the timetable.
phase. Your assessments might be provided
during training and/or at the end of a            Assessment cover sheet
module/unit.                                      For written assessments, you must attach
To complete an assessment task                    a completed Assessment Cover Sheet or
satisfactorily, you must:                         submit and sign-off in goLearn.
 • Perform all tasks to the required              Once your trainer has received your work,
    standards                                     you should be notified of your results within
 • Answer questions using your own words          10 working days.
 • Address all the questions - be relevant        Requesting an extension of time
 • Not copy anyone else’s work word for
                                                  If you think you will have difficulty meeting
    word
                                                  the due date for an assessment and need
 • Write legibly or type, so that it is easy to   an extension of time, you will need to speak
    read                                          to your trainer and complete the Application
                                                  for extension of time form, which can be
Reasonable adjustment
                                                  found on the Student Forms & Policies page.
We recognise that there might be a
need to make reasonable adjustments               Please note:
to the method in which evidence of your           • An extension of time can only be
performance is collected. However, the               granted if requested in writing before
evidence criteria for decisions cannot be            the assessment due date using the
altered. That is, the standards expected             Application for extension of time form.
should be the same, irrespective of the           • The maximum extension of time that can
group and/or individual being assessed.              be applied is two weeks after the original
                                                     due date.
Read and Write Gold
                                                  • Only one extension of time is allowed.
You can use Read and Write Gold to convert
text to audio or to enlarge text, if required.    • If there are special considerations
Read and Write Gold can be installed on              (eg. Illness), a longer extension can
your laptop and converted audio files can            be negotiated if applied for on the
be uploaded on to your smart device.                 Application for assessment special
                                                     consideration document.
If you need to speak confidentially to
someone about your individual needs,              • If the submission is late without an
                                                                                                   VETDSS Student Handbook & induction

please contact your trainer, Learning                extension, or submitted after an extended
Support or one of the student counsellors.           deadline, you will need to re-enrol in the
                                                     unit or cluster.
Special consideration                             • If the due date for an assessment is
There are circumstances where you                    after the end of the year, an Assessment
might need special consideration when                Pending(AP) will be recorded.
undertaking assessment, for example if you
are ill during the assessment period, or if you   Final results
have a disability or lack of familiarity with     All VETDSS students results are required to
English.                                          be finalised by late October. All results will
Refer to Policies and Procedures (pg. 24) for     be forwarded to your secondary school or
more information.                                 education provider.

                                                                                                     19
Assessment attempts                              Assessment appeals
                                      If you are assessed Not Yet Competent (NC),      If you are unhappy with the result of an
                                      you will be given oral or written feedback on    assessment, you may appeal this by
                                      areas that need improvement.                     obtaining a Complaints and Appeals form
                                      A final result of NC will be given to students   from a campus reception or the GOTAFE
                                      who are unable to demonstrate competency         website.
                                      after two unsuccessful attempts.

                                      Resubmissions
                                      For each assessment task, only one
                                      resubmission will be accepted.
                                      With resubmission, you must attach the
                                      original assessment also. Changes need to
                                      be clearly distinct from the original work. Do
                                      not destroy your original work.
                                      You have a maximum of two weeks to
                                      resubmit your work. There are no extensions
                                      for resubmissions.
VETDSS Student Handbook & induction

20
Study guide
Approach to learning                           Planning
Use people around you as a resource to         •   Read the assessment question carefully
answer questions, discuss ideas and provide        and check the word limit
relevant examples. Constantly check what       •   Check the due date
you are currently learning against what you    •   Brainstorm ideas with a colleague or
already know.                                      small group
Use the following checklist to evaluate the    •   Start to source information to assist
presentation of your written assessment.           planning your ideas
 • Have you completed an assessment            •   Draw a mind map or plan of the topic
    cover sheet?                                   of your choice (Look at www.wikipedia.
 • Is your writing neat and easy to read?          org/wiki/mind_map for more on mind
 • Have you set out your pages attractively,       maps).
    using headings and subheadings to help     •   Talk to your trainer if you are having
    guide the reader?                              difficulties
 • Have you checked your language and          Research
    spelling?
                                               Read relevant information, this should
 • Have you proofread your work to see that    come from a variety of sources:
    it makes sense and is saying what you
                                                • Books
    really mean?
                                                • Journals
 • Have you acknowledged the work of
                                                • Audio visual resources
    others by using correct referencing?
                                                • Newspapers
 • Have you kept a copy of all your work?
                                                • Internet
Study tips                                      • Personal communications (including
To study effectively you need to consider:         interviews).
 • Your study environment                      Remember to record your sources of
                                               information for later referencing and
 • How you organise yourself
                                               bibliography.
 • Your approach to learning
                                               Revisit your plan (mind map).
Make sure that your study environment is:
                                               Refine your ideas and areas of emphasis.
 • Comfortable
 • Quiet
 • Well lit
 • Free of interruptions
 • A pleasant place to be
                                                                                            VETDSS Student Handbook & induction

Organise yourself by:
 • Setting goals and developing timelines
    to monitor your progress
 • Setting yourself regular study times when
    you are not tired
 • Breaking a large task into small
    manageable chunks
 • Starting a task, even you have limited
    time. Don’t procrastinate.
Organise your work by using:
 • Neatly labeled folders to store your work
 • Assessment marking guides to monitor
    your own progress
                                                                                              21
Reading the assessment questions
                                      Keywords indicate what action or type of information your assessor requires.

                                       Keyword              Meaning

                                       Analyse              Break the subject into its parts and examine each part in detail.

                                       Compare              Look for similarities and/or differences.

                                       Complete             Add the necessary information to give full details.

                                       Define               Give the precise meaning.

                                                            Explain or describe by using experiments, examples or reasoning, or by
                                       Demonstrate          actually doing the task.

                                       Describe             Give a detailed account, use diagrams and sketches if possible.

                                       Develop              Work out in full detail or reveal full detail.

                                       Discuss              Examine a topic or issue and give reasons for and against.

                                       Evaluate             Make an appraisal of the worth of something.

                                       Examine              Present an in-depth study.

                                       Explain              Give reasons for or causes of something: tell why or how it came to be.

                                       Illustrate           Explain and make clear by the use of examples, figures or diagrams.
VETDSS Student Handbook & induction

                                       List                 Itemise or place into categories.

                                       Outline              Give the main features of the subject; omit minor details.

                                       Summarise            Give a concise account of the main points.

22
Student Success
We know that study is just one part of your    It is recommended that your parent/
life, and sometimes you need some support      guardian makes contact with the
in areas outside your studies. Our Student     Equitable Learning Advisor if you require
Success team are here to help you through      ongoing medical supports due to a
life’s ups and downs, to give you the best     medical condition. The Equitable Learning
chance of succeeding in your studies and       Advisor is available to discuss the
life. Whether you need disability support,     appropriateness of a medical support
are having a hard time with your finances,     plan and set one in place if need be.
or need advice about navigating study, our
                                               VETDSS students who have a disability
Student Success Team are here to help.
                                               which inhibits their mobility e.g.
Should a crisis arise while you’re a VETDSS    wheelchair bound or sight impaired, may
student on campus during normal school         require a Personal Emergency Evacuation
hours, and you require the support of the      Plan (PEEP). The PEEP will be developed by
Student Success Team, GOTAFE will maintain     the Equitable Learning Advisor outlining
the duty of care until that duty of care can   the roles and responsibilities of GOTAFE
be handed back to the welfare supports         staff towards VETDSS students should an
within your secondary school or other          emergency evacuation situation arise.
professions i.e. medical practitioners.
                                               Visit gotafe.vic.edu.au/students/student-
In situations where welfare concerns are       services to find out more.
raised, the Student Experience Advisors will
liaise back with welfare supports within the
host school.

                                                                                            VETDSS Student Handbook & induction

                                                   Here to help
                                                      you stay
                                                  engaged and
                                                      succeed

                                                                                              23
Policies and Procedures
                                      Assessment special                              Complaints and appeals from
                                      consideration procedure                         students or clients procedure
                                      Special consideration is the formal process     This procedure covers complaints relating to
                                      to deal with an application by a learner in     any aspect of GOTAFE’s operations, including
                                      which he/she claims to be disadvantaged         appeals on assessment results.
                                      by an assessment.                               The GOTAFE complaints and appeals
                                      It does not deal with a dispute concerned       process comprises four stages:
                                      with the marks or grading given as a result      • Informal
                                      of an assessment process.
                                                                                       • Complaint
                                      A learner may apply for special
                                                                                       • Formal Appeal
                                      consideration on any of the following
                                      grounds:                                         • External Mediation
                                        • Illness prior to or during the assessment   You can make a formal complaint to
                                          period or event                             GOTAFE in writing by obtaining a Client
                                        • Illness suffered during the year            Feedback Form from reception at any
                                        • Any sight, hearing, physical or             campus site or online at
                                          psychological impairment that affects       gotafe.vic.edu.au/feedback
                                          detrimentally the mobility or functioning
                                          of a student (a disability may be of a
                                                                                      External complaints or appeals
                                          temporary or permanent nature)              If you are dissatisfied with the outcome of
                                                                                      a formal appeal, the final option is for the
                                        • Suffering of serious hardship prior to or
                                                                                      matter to be reviewed by an appropriate
                                          during the assessment; for example,
                                                                                      independent third party.
                                          bereavement, illness in the family,
                                          accident etc.                               For full details of this procedure, refer to the
                                        • Mistakes contained in any written aspect    Complaints and appeals from students and
                                          of an assessment task, which were not       clients procedure.
                                          communicated to the student
                                        • Lack of familiarity with the English
                                          language, where English is the second
                                          language of the student
                                        • Absence from assessment as a result of
                                          illness, or other serious and unforeseen
                                          cause.
                                      Refer to the Application for assessment
                                      special consideration document for more
                                      information. This is available from your
VETDSS Student Handbook & induction

                                      Course Coordinator.

24
Emergency evacuation                                 Statement of commitment to
procedure                                            child safe standards
If there is a fire or other emergency requiring      GOTAFE has zero tolerance to all forms of
the evacuation of a building, an alarm will          abuse towards children and young people.
sound.                                               GOTAFE is committed to supporting
The evacuation procedure is:                         increased responses to child and young
  1. Move in an orderly fashion and exit the         person abuse in the community and will
     building by the closest emergency safe          use the Child Safe Standards to promote
     exit. Fire doors will shut. Do not attempt to   and embed a culture of protecting children
     open them.                                      across the organisation.
  2. All staff and students should assemble          All children and young people have the right
     at the designated area, which you will          to feel safe and be safe regardless of gender,
     be shown during your course induction.          sexual identity, race, national origin, religious
     Students are not to leave the area until        beliefs or other affiliations, age, family
     told to do so.                                  structure, disability, or sexual orientation.
  3. GOTAFE staff will ensure that all students      We are committed to promoting the cultural
     are accounted for by checking names             safety and identity of aboriginal children and
     against the roll.                               children from culturally and/or linguistically
                                                     diverse backgrounds, as well as the safety of
  4. Campus Fire Wardens will ensure that
                                                     children with a disability.
     all rooms and buildings under their
     jurisdiction have been evacuated before         This statement of commitment and
     leaving the building themselves.                associated policy and procedures are
                                                     intended to provide clear guidelines,
  5. Staff or students are not to re-enter
                                                     principles and processes for staff, students,
     any buildings unless instructed by the
                                                     contractors and volunteers within all GOTAFE
     Emergency Officers. You will be informed
                                                     domains where adults 18 years and over
     once a building is deemed safe.
                                                     interact with children and young people 17
You might need some of the following                 years of age and below.
GOTAFE documents during your studies.
                                                     The definition of child abuse constitutes any
Please ask your trainer, course coordinator
                                                     act committed against a child or young
or reception staff at any campus to provide
                                                     person involving:
you with any document you may need, or
visit gotafe.vic.edu.au/forms                        • Physical violence
                                                     • Sexual offences
                                                     • Serious emotional or psychological
                                                         abuse
                                                     • Serious neglect
                                                     GOTAFE will take all allegations of
                                                     abuse against a child or young person
                                                     seriously and will report all allegations
                                                     to the appropriate authorities for further
                                                     investigation. This commitment extends to
                                                                                                         VETDSS Student Handbook & induction

                                                     and includes responsibilities for the welfare
                                                     of children outside of normal program
                                                     contact hours such as camps, excursions,
                                                     after-hours activities or structured
                                                     workplace learning/work placements.
                                                     The safety and wellbeing of children and
                                                     young people is a priority for GOTAFE
                                                     across all programs and services and in
                                                     all domains, including online activities and
                                                     events where GOTAFE is the sole provider or
                                                     in partnership with other organisations.
                                                     For more information visit
                                                     gotafe.vic.edu.au/legal-privacy
                                                                                                           25
26
     VETDSS Student Handbook & induction
Documents
GOTAFE forms and documents
• Application for assessment special consideration form

• Application for extension of time

• Assessment cover sheet

• Course evaluation form

• Enrolment form

• Unit feedback

• Complaints and appeals from students or clients procedure

• Copyright procedure

• Emergency evacuation procedure

• Student code of conduct procedure

                                                              VETDSS Student Handbook & induction

                                                                27
VETDSS Student Handbook & induction

                                      gotafe.vic.edu.au | 1300 GOTAFE (468 233) | enquiry@gotafe.vic.edu.au
                                                                    (RTO 3094)

28
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