WELCOME GUIDE - International 2020 - For Students

WELCOME GUIDE - International 2020 - For Students

WELCOME GUIDE - International 2020 - For Students
U NI V E RS I T Y O F L E E D S                                                                                                                                                        IN T E RN AT I O N A L W E LC O M E GUID E 2 0 2 0


                                                                                                                                   WELCOME TO LEEDS                         2   ARRIVING IN LEEDS                                    32
                                                                                                                                                                                Arrival – checklist                                  33
                                                                                                                                   STARTING AT LEEDS                        4   Contact points                                       34
                                                                                                                                   Starting – checklist                     5   Important tasks                                      36
                                                                                                                                   Key contacts                             6   Health advice                                        38
                                                                                                                                   Welcome and induction                    7   Keeping safe                                         40
                                                                                                                                   Online registration                     10   Opening a bank account                               41
                                                                                                                                   Your fees                               12   Managing your money                                  42
                                                                                                                                   Module enrolment                        14   Food and shopping                                    43
                                                                                                                                                                                Getting around                                       44
                                                                                                                                   LIFE AT LEEDS                           16
                                                                                                                                                                                Feeling at home in Leeds                             47
                                                                                                                                   Activities and opportunities            17
                                                                                                                                   Personal and professional development   20
                                                                                                                                   Support and wellbeing                   22

KEY DATES                                                                                                                          Immigration advice
                                                                                                                                   Finding accommodation
                                                                                                                                   Living in your accommodation            29
Discover the key dates for the                                                                                                     Families and children                   31
academic year, including term
dates, exam periods and more at

Information provided by the University, such as in presentations, University brochures and on the University website,
is accurate at the time of first disclosure. However, courses, University services and content of publications remain
subject to change. Changes may be necessary to comply with the requirements of accrediting bodies or to keep courses
contemporary through updating practices or areas of study. Circumstances may arise outside the reasonable control of
the University leading to required changes. Such circumstances include industrial action, unexpected student numbers,
significant staff illness (where a course is reliant upon a person’s expertise), unexpected lack of funding, severe weather,
fire, civil disorder, political unrest, government restrictions and serious concern with regard to the transmission of serious
illness making a course unsafe to deliver. After a student has taken up a place with the University, the University will look to
give early notification of any changes and try to minimise their impact, offering suitable alternative arrangements or forms of
compensation where it believes there is a fair case to do so. The latest key information on courses, entry requirements and
fees can be found at courses.leeds.ac.uk. Please check this website before making any decisions.
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WELCOME TO LEEDS                                   If you’re unable to travel to campus
                                                   immediately, you’ll have remote access to all
                                                   the support services and teaching resources
                                                   you need for your studies.
As a University of Leeds student,                  We’ve worked with our students’ union,              We hope you’ll enjoy your time at the University   You’ll receive more information directly
                                                   Leeds University Union (LUU), to develop a          of Leeds. We know it’s important for you to        from your University school about your
we’re really pleased to welcome you                                                                    settle in quickly, so we’ve produced this guide    course, including details about specific
                                                   series of activities and events, both on campus
and help you settle into university life.                                                              to help you.                                       events and activities.
                                                   and online, so you can be sure of a warm and
You are part of our vibrant global community       friendly welcome.                                                                                      You’ll also find more information and advice
of students, postgraduate researchers and                                                              In this guide you’ll find:                         at students.leeds.ac.uk/newstudents and
staff from all over the world.                                                                         • what you need to know and do as you start       students.leeds.ac.uk/internationalwelcome
                                                   SAFETY ON CAMPUS
Although the COVID-19 pandemic means                                                                      as a University of Leeds student and when
some things will be different, we’re committed     Your personal safety remains our top priority.         you arrive in Leeds
                                                   We’ve put in place lots of things to make                                                              PREPARING FOR YOUR
to providing you with the high-quality learning                                                        • information about the COVID-19 safety
                                                   our campus and University accommodation                                                                JOURNEY TO LEEDS
and student experience you expect.                                                                        measures we’ve put in place
                                                   safe for when you arrive, including social                                                             Remember that there’s support to help you
We’re following the UK government’s advice         distancing, providing washable face coverings       • useful contact details
                                                                                                                                                          with preparing to travel to the UK, including
on social distancing, which means teaching         for everyone, COVID-19 testing and extra            • checklists so you can be sure you don’t
                                                                                                                                                          immigration advice, what to bring, arrival,
activities with large numbers of students will     cleaning activities. You’ll receive more               miss anything
                                                                                                                                                          and current health and safety measures.
go ahead using digital technology. Teaching in     safety guidance as part of your induction.          • information about activities and services       For more information visit
small groups will take place face-to-face and on   We’ll continue to review our safety measures           at the University and life in Leeds             www.leeds.ac.uk/international
campus where it’s safe and practical to do so      regularly and make any changes, in line                                                                www.leeds.ac.uk/linktoleeds
– this may vary depending on your course.          with UK government guidance, as quickly as
                                                   possible. For the most up-to-date information,
                                                   visit coronavirus.leeds.ac.uk/safety-for-students

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    STARTING                                STARTING
    AT LEEDS                                Now that you are ready to get started
                                            take a look at what you need to do
                                            next using this checklist.

                                            Getting started

    It’s time to start preparing for        Explore your online International Orientation (page 7)

    your life at the University of Leeds.   Use your Getting Started at Leeds resource (page 7)

    Your first few weeks will be full of    Get your IT username and password (page 8)

                                            Complete online registration (page 10)
    new experiences. Don’t worry if you
                                            Pay academic fees (page 12)
    haven’t studied at a UK university
                                            Enrol for optional and discovery modules,
    before, there’s lots of information     if necessary (page 14)

    to help you.                            Complete the online IT induction (page 8)

                                            Take part in your school induction activity (page 7)

                                            Complete your online library induction (page 9)

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                                                                                                                                       GETTING STARTED AT LEEDS
                                                                                                                                       ONLINE RESOURCE
                                                                                                                                       Getting Started at Leeds is our new online
                                                                                                                                       welcome and induction resource for taught
                                                                                                                                       students, helping to support you as you join our
                                                                                                                                       community and settle into university life. You
                                                                                                                                       can access this from 14 September 2020.

                                                                                                                                       SCHOOL INDUCTION
                                                                                                                                       Your University school will send you information
                                                                                                                                       about its welcome and induction activities,
                                                                                                                                       giving you the opportunity to meet other
                                                                                                                                       students and staff and to get to know what
                                                                                                                                       you’ll be doing in the weeks ahead. Everything
                                                                                                                                       you need to know about studying in your
                                                                                                                                       University school, including important contact
                                                                                                                                       details, is in your student handbook.
                                                                                                                                       To access a copy, go to minerva.leeds.ac.uk
                                                                                                                                       and click the ‘Learn’ tab, then ‘Organisations’.

                                                                                        WELCOME                                        NEW POSTGRADUATE

KEY CONTACTS                                    TALK TO US                              AND INDUCTION                                  RESEARCHER INDUCTION
                                                International Student Office                                                           Find induction information for
                                                internationalwelcome@leeds.ac.uk                                                       postgraduate researchers at
                                                                                        Explore your online resources to
INTERNATIONAL STUDENT OFFICE                    LINK TO LEEDS                           help you get familiar with your new
                                                                                        academic life. Take part in activities         WELCOME TO YOUR STUDENTS’ UNION
Before you arrive in Leeds, the International   You can speak to current students,
Student Office is here to help you prepare.     ask questions and find out more about   where you can meet people on your              Leeds University Union exists to make sure
You can also get information to help you        life at the University.                 course and make new friends.                   you love your time at Leeds. This includes
plan your travel and arrival and know what      www.leeds.ac.uk/linktoleeds                                                            supporting your academic achievement
to expect when you get here.                                                            ONLINE INTERNATIONAL ORIENTATION               through academic societies and helping
www.leeds.ac.uk/international                                                                                                          you meet people through a range of
                                                CONNECT WITH US                         Your online international orientation has      wellbeing activities clubs and societies.
                                                                                        lots of information to help you get started.
                                                               universityofleeds        You can find this at                           Visit the Welcome and Freshers’ experience
                                                                                        students.leeds.ac.uk/orientation               website to understand what a union can offer
                                                                                                                                       you and how it can help you make the most
                                                                                                                                       of your time on campus.

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                                                                                                                                                     The Skills@Library team can help you develop
                                                                                                                                                     the academic skills you need to succeed.
                                                                                                                                                     Flying Start introduces you to university study
                                                                                                                                                     and provides support with key academic skills
                                                                                                                                                     Step up to Masters explores the academic
                                                                                                                                                     expectations here at Leeds, and offers support
                                                                                                                                                     in making the step up to Masters-level study

                                                                                                   THE LIBRARY                                       Book onto a workshop about topics such
                                                                                                                                                     as critical thinking, writing skills and time
                                                                                                   There are four main libraries on campus:          management, or use online resources to
                                                                                                   the Laidlaw, Edward Boyle, Brotherton             develop your academic skills at a time and
                                                                                                   and Health Sciences. Each library will have       pace that suits you. You can also book a
STUDY RESOURCES                                 Download the free UniLeeds app. Once you
                                                have your University username and password,
                                                                                                   socially distanced study spaces. There is a
                                                                                                   postgraduate-only Research Hub in the
                                                                                                                                                     one-to-one appointment with a learning
                                                                                                                                                     advisor for help with academic skills,
                                                you’ll be able to:                                 Edward Boyle Library. Take a tour of our          maths and statistics.
                                                • access personalised content on your phone,      libraries with 360-degree photography at          library.leeds.ac.uk/skills
During your time at Leeds, you’ll                  get the latest University news and much         library.leeds.ac.uk/inside
                                                   more. it.leeds.ac.uk/mobileapps
study and research independently.                                                                  Our libraries are open seven days a week          ENGLISH LANGUAGE SUPPORT
The University has all the support,             • download your free copy of Microsoft Office     during term time, with a variety of opening
                                                   at it.leeds.ac.uk/office                        times to suit your needs. Library staff are       We offer workshops and consultations that
resources and technology                                                                                                                             you can fit around your studies, to help you
                                                If you need any help, our experienced IT           available online during office hours, providing
you will need.                                  Service Desk staff are available to support you.   information and advice, as well as academic       develop your academic English language
                                                You’ll find the latest opening hours and           skills support. You’ll need your student          skills once you’ve started your degree.
COMPUTING AND IT                                more information online.                           card to access library buildings and your         www.leeds.ac.uk/languagesupport
Go through the online IT induction so           +44 (0) 113 343 3333                               university username and password to
                                                                                                                                                     The Language Zone runs regular activities for
you know how things work from the start.        itservicedesk@leeds.ac.uk                          access online resources.
                                                                                                                                                     learners of English, such as Conversation Club
                                                it.leeds.ac.uk                                     Find out more about Library resources,            and Let’s Chat, where you can practise your
It won’t take long to complete and covers
                                                                                                   services, and support at library.leeds.ac.uk      speaking skills and meet other students.
essentials including:
• connecting to our wi-fi network                                                                 Get started with the library induction at         You can also sign up for a language exchange
                                                                                                   library.leeds.ac.uk/quickstart                    or meet other language learners on our
• accessing your email
                                                                                                                                                     Microsoft Team, ‘Language Zone Activities’.
• saving and printing your work                                                                                                                     www.leeds.ac.uk/languagezone
• computing on and off campus
• information on University systems such
  as Minerva (the University’s student portal
  and virtual learning environment)
Complete your IT induction at

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                                                                                         STEP-BY-STEP GUIDE
                                                                                         TO REGISTRATION

                                                                                         STEP 1
                                                                                         Read about registration and find out
                                                                                         what you need to register at

                                                                                         STEP 2
                                                                                         Go to mypassword.leeds.ac.uk and enter
                                                                                         your student number and date of birth to get
                                                                                         your University username and temporary
                                                                                         password. You’ll find your student number on
                                                                                         the emails you’ve received from us. You’ll need
                                                                                         to change this temporary password to create
                                                                                         a permanent one before you can access any
                                                                                         University systems. It’s easier if you do this

ONLINE                                                                                   now by following the on-screen instructions
                                                                                         and registering with the Self-Service Password

REGISTRATION                                                                             Reset (SSPR) facility.

                                                                                         STEP 3                                                 STEP 4
All students at the University need to                                                   To start registration go to minerva.leeds.ac.uk        When you arrive in Leeds, we need to check
                                                                                         (our student portal and virtual learning               your identity to complete your registration
complete registration. Your timetable                                                    environment). Log in using your University             (see page 37). If you have any problems
will be produced when you start the                                                      username and new password.                             registering, contact our Student Information
registration process and you’ll also                                                                                                            Helpline. You’ll find contact details and
                                                                                         Click        in the top right and log in to Student
be able to sign up for Leeds University                                                  Services, then click ‘Registration’ and follow
                                                                                                                                                the latest opening hours at
Union membership.                                                                                                                               students.leeds.ac.uk/registration
                                                  Undergraduate international            the on-screen instructions. If you can’t start
                                                                                         registration, the reason for this will be explained.
Once you’ve registered, you can start your        students can start registration
                                                                                         Just follow the instructions on the screen.
studies or research, attend lectures and          from 2 September 2020.                 You will still be able to enrol on your modules.
seminars, and use the library and computer
                                                                                         When you have completed online registration,
facilities. You’ll also be able to collect your   Postgraduate students can begin
                                                                                         you’ll get a registration certificate, which you
student card once you are in Leeds. You           their registration from August 2020.   can save or access later if you need it.
may need to provide proof of your academic        students.leeds.ac.uk/registration
qualifications too, so ensure that you
bring these with you to Leeds, and official
translations, if required.

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YOUR FEES                                       PAYMENT IN INSTALMENTS
                                                If you choose to pay in two instalments,
                                                you’ll need to pay half of your tuition fee before
                                                you register, then set up an agreement to pay
Your tuition fee was confirmed in your          the second half of your fees by direct debit
offer letter from us. As part of the            from a UK bank account later in the year.
online registration process, you’ll need        To pay the first instalment online, by card
to confirm how any fees will be paid.           or by Flywire (bank transfer), go to
If you are on a pre-sessional course with the
Language Centre, check how you’ll pay your      When your UK bank account is open,
fees at www.leeds.ac.uk/languagecentre          you’ll need to enter the account details to
                                                arrange payment of your second instalment
All other students should choose one of the     by direct debit.
following payment options. When you make
a payment or payment arrangement keep           A direct debit allows a third party to transfer
your confirmation email for future reference.   money from your bank account on agreed
Read more about payment options at              dates through an agreement with the bank.
Flywire (bank transfer) is a payment method     SPONSORED STUDENTS
which allows you to make simple payments
                                                If a third-party organisation is paying
to the University in a range of currencies.
                                                your fees, you’ll need to provide our
Do not use cash or bank draft as a payment      Student Fees team with an official
method. Do not use third-party agents to        letter from your sponsor. Read more at
transfer payments to the University of Leeds,   students.leeds.ac.uk/sponsoredstudents
as this significantly increases your risk of
                                                If you have part sponsorship which doesn’t
being exposed to financial crime.
                                                cover your full fees, you’ll need to arrange
                                                payment of the remaining amount by card
PAYMENT IN FULL                                 or Flywire (bank transfer), as above.
To make your payment by card or
Flywire (bank transfer) go to
students.leeds.ac.uk/waystopay                  SHARING YOUR INFORMATION
                                                We can only discuss your fees and payments
                                                with you, not with anyone else, unless you
                                                give us permission to speak to another
                                                specified person. Find out how to do this at

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MODULE ENROLMENT                                                                               STEP-BY-STEP GUIDE
                                                                                               TO MODULE ENROLMENT
                                                                                                                                           STUDENTS WHO DON’T ENROL ONLINE
                                                                                                                                           Postgraduate researchers, Language Centre
                                                                                                                                           and International Foundation Year students
                                                                                                                                           don’t complete module enrolment online.
You may need to select the                                                                                       Step 1
                                                                                                                                           If you’re a Study Abroad, Exchange or
modules that will make up your                                                                          Familiarise yourself with          Erasmus+ student, you can’t enrol for modules
programme of study.                                                                                      module enrolment at               online. If you want to add or drop a module,
                                                                                                     students.leeds.ac.uk/modules          you must contact the Study Abroad Coordinator
Find out about the different types of
                                                                                                                                           in the academic school or department that
modules and whether this applies to you at
                                                                                                                                           teaches the module.
students.leeds.ac.uk/modules                                                                                     Step 2                    www.leeds.ac.uk/incomingmodulechanges
                                                                                                   Refer to any pre-arrival information
FULL-TIME UNDERGRADUATE AND                                                                         your University school sent you.
TAUGHT POSTGRADUATE STUDENTS                                                                       You can contact the school directly
                                                                                                     if you need any help or advice
Once you have your University username                                                                   choosing your modules.
and password, you can start building
your timetable by enrolling on your course
modules. Remember to refer to the pre-arrival                                                                    Step 3
information your University school sent to                                                             When you’re ready to enrol
you. If you need any help, you’ll be able                                                                 on your modules, go to
to contact your school directly via             DISCOVERY MODULES                                   students.leeds.ac.uk/howtoenrol
students.leeds.ac.uk/enrolcontact                                                                 and follow the on-screen instructions.
                                                Most of our full-time undergraduate courses
Your course is made up of modules.              give you the opportunity to choose discovery
Each module is worth a number of credits        modules. They’re a great way to tailor your
that contribute towards your degree.
                                                                                                                 Step 4
                                                study around interests not related to your
You’ll automatically be enrolled for any        course. The discovery modules available           Once logged in, you’ll be able to view
compulsory modules you must take as             to you will depend on your timetable.             your compulsory modules and check
part of your course, so you only need to        Our discovery modules are based around               your personal timetable. You can
enrol for optional and discovery modules.       10 discovery themes which you can explore          then choose optional and discovery
                                                at leedsforlife.leeds.ac.uk/broadening               modules, if applicable. Check the
                                                                                                   timetable for these modules against
OPTIONAL MODULES                                Some taught postgraduate courses also allow       your personal timetable, to make sure
                                                you to choose elective modules not related            they are not at the same time.
You may have to take a certain number           to your course, so you can develop your
of optional modules linked to your course,      interests and career goals, or try something
but you’ll be able to choose these.             completely new.                                                  Step 5
                                                                                                    Once you’ve made your selection,       Access your University
                                                                                                 view and confirm your module choices.     emails by going to
                                                    Undergraduate international students                                                   minerva.leeds.ac.uk
                                                                                                   A confirmation email will be sent to
                                                    can start module enrolment from               your University email address and you    then clicking the
                                                    2 September 2020. Postgraduate                   should keep this for reference.       in the top right.
                                                    enrolment dates are at

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 Studying at the University of Leeds
 may be different to what you’re
 used to. Don’t worry, there are lots
 of ways we can support you during      ACTIVITIES AND                                  Although your Freshers’ experience will
                                                                                        be different this year as a result of social

 your time with us.                     OPPORTUNITIES                                   distancing, Leeds University Union’s events
                                                                                        and activities are here for you from the start
                                                                                        of your University experience. Watch LUU’s
                                                                                        welcome talks and find out more about
                                        Your experience as a University of              your Welcome and Freshers’ experience at
                                        Leeds student will involve much
                                        more than your academic studies.                There are over 300 student-led sports clubs,
                                                                                        faith and culture groups, volunteering and
                                        This section highlights some of the
                                                                                        special interest societies you can choose
                                        opportunities available.                        from. They’re a great way to meet new
                                                                                        friends and socialise with your flatmates
                                        LEEDS UNIVERSITY UNION                          and people on your course. Read more at
                                        We hope you’ve already heard lots of great      luu.org.uk
                                        things about Leeds University Union (LUU),      If you want to find out which might suit you,
                                        your award-winning students’ union right at     try LUU’s 60-second quiz at
                                        the heart of campus.                            findyourfit.luu.org.uk
                                        LUU’s mission is to help you love your time          /leedsuniversityunion
                                        at Leeds. You can join for free during online
                                        registration (see page 10). Membership               @LeedsUniUnion
                                        includes things like confidential advice,            @leedsuniunion
                                        student-focused representation, and lots
                                        of social and wellbeing activities.

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                                                 SPORT AND PHYSICAL ACTIVITY                         GET OUT, GET ACTIVE                              UNITY
                                                 All our facilities, across campus and the city,     Our Get Out, Get Active programme gives          Unity highlights our shared values and
                                                 will be reopened safely, in line with government    you the chance to try out a range of fun and     commitment to the inclusivity of our community
                                                 guidelines. They’ll provide a safe COVID-secure     sociable healthy activities, both on campus      at the University, through email updates and
                                                 environment with staff trained to give the best     and in the stunning local countryside. This      events. Connect with our friendly community
                                                 possible student experience.                        programme is great for making friends and        of students, staff, chaplains and volunteers
                                                                                                     boosting your wellbeing.                         throughout the year. Find out more at
                                                 If you’re staying in University accommodation,
                                                 you’ll automatically get gym and sports             There are beginner sessions to get you started
                                                 membership (Edge Club membership) included          with no commitment and at a low cost.                 /UnityEventsLeeds
                                                 in your residence fees. If you are not staying in   Find out about all the activities on offer at
                                                 University accommodation there are a variety of     www.leeds.ac.uk/getoutgetactive
                                                 membership options to suit you. Find out more                                                        THE BUSINESS CONFUCIUS
                                                                                                         /gogaleeds                                   INSTITUTE (BCI)
                                                 at sport.leeds.ac.uk/student-membership
                                                                                                         @gogaleeds                                   The BCI is dedicated to teaching Mandarin and
                                                 More information will be available from
                                                 September about our sports facilities.                                                               educating the community about China. Everyone
                                                 We’ll let you know about our welcome                                                                 who’s interested in finding out more about China
                                                                                                     GLOBAL COMMUNITY ACTIVITIES
                                                 activities and the COVID-19 safety measures                                                          is welcome to attend BCI events and classes.
POSTGRADUATE EVENTS                              that will be in place to help keep you safe.        Global Community connects you to intercultural   If you’re a Chinese student who would like to
                                                 sport.leeds.ac.uk/the-edge                          activities and opportunities to get to know      share your culture, you can volunteer at events,
There are various dedicated student societies                                                        people who can bring you a world of different    gain experience and make friends.
for postgraduates, and activities for partners   There are over 90 clubs and societies that          ideas and experiences. Check our webpage         confucius.leeds.ac.uk
and families. Leeds Doctoral College also        are about being physically active. They             and social media to find out what’s happening.
supports postgraduate researchers with           welcome all abilities and are a great way                                                                 /BCIUL
training and events.                             to meet new people.                                                                                       @LeedsConfucius
luu.org.uk/representation/postgraduates-pg       luu.org.uk                                              /globalcommunityleeds

      /LeedsDoctoralCollege                      Beyond your health and wellbeing, getting               @LeedsGloCo
                                                 involved in sport also gives you the opportunity
                                                                                                                                                      ESN (ERASMUS STUDENT NETWORK)
      @LeedsDocCollege                           to compete in the British Universities and                                                           LEEDS SOCIETY
                                                                                                     LANGUAGE ZONE
                                                 Colleges Sport (BUCS) leagues.                                                                       This society provides support to all international
HALLS SOCIAL PROGRAMME                           sport.leeds.ac.uk                                   You can access resources and advice to           and Erasmus exchange students throughout
                                                                                                     support your language learning from the          their British university experience. Meet people
If you are coming to live in a University hall        /theedge.leeds
                                                                                                     Language Zone, our study and resource centre     from all over the world by taking part in a
of residence, you can access many events              @TheEdgeLeeds                                  for languages. The team is available online,     variety of activities.
that are run by the Residence Life team.                                                             offering many opportunities for language         bit.ly/LUUErasmus
These will be a mix of virtual activities             @Theedgeleeds                                  learning activities and advice drop-ins to
(which you can get involved in regardless                                                            help you study.                                       /ESNLeeds
of your start date in Leeds) and in-person                                                           www.leeds.ac.uk/languagezone
events. You can keep up-to-date with all
activities happening in residences as they
are announced on Facebook.

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                                                                                             WORKING                                             VOLUNTEERING
                                                                                             Work experience provides a great opportunity        Volunteering is a fun way to give something
                                                                                             for you to gain an insight into UK workplace        back to the local community, develop skills
                                                                                             culture, develop your language skills, and          and meet people. Whether you have a few
                                                                                             help with your career planning and decision         hours to spare or can commit to a weekly role,
                                                                                             making. Students take up work in a range of         there will be something to suit you and your
                                                                                             organisations from small companies, to              interests. You could support young people in
                                                                                             multi-nationals as well as working with charities   local schools, get involved in a Leeds University
                                                                                             in a wide variety of roles. The Careers Centre      Union volunteering society, or help with one
                                                                                             can support you in finding and applying for         of the University’s own sustainability projects.
                                                                                             work experience opportunities. Find out more        There are lots of opportunities available across
                                                                                             at students.leeds.ac.uk/workingduringstudy          Leeds with over 160 different charities and
                                                                                                                                                 community organisations.

                                                                                                                                                 PERMISSION TO WORK IN THE UK
                                                                                                                                                 Before you apply for any paid or unpaid
                                                                                                                                                 (voluntary) work, it’s essential that you check
PERSONAL AND                              CAREER PLANNING
                                                                                                                                                 whether you have permission to work in the

                                          The Careers Centre supports you with all                                                               UK and any restrictions on working which
                                          aspects of planning your next steps, including                                                         apply to you.

DEVELOPMENT                               personal development, decisions about career
                                          path, finding opportunities and application and                                                        Unpaid/voluntary work counts towards your
                                                                                                                                                 weekly limit during term time. Volunteering
                                          interview support. In response to the COVID-19
                                          pandemic, some of these experiences may be                                                             means doing occasional work for a charity
                                          offered in person or online, depending on the                                                          and this is not restricted. Find out more at
Take advantage of lots of opportunities   government guidelines and travel restrictions in                                                       students.leeds.ac.uk/workingduringstudy
and resources at the University to help   place at the time.                                                                                     You must comply with the terms and
your career.                              You may be interested in the employment                                                                conditions of your UK visa. Check the
                                          and experience opportunities we advertise.                                                             UKVI guidance on working for the type
                                          careerweb.leeds.ac.uk                                                                                  of UK visa that you hold. Find out more at
                                              /LeedsUniCareers                                                                                   Working/Tier-4-work
                                              @LeedsUniCareers                                                                                   POSTGRADUATE RESEARCHERS
                                                                                                                                                 Postgraduate researchers should also
                                                                                                                                                 be aware that University regulations
                                          LEEDS UNIVERSITY UNION JOBLINK
                                                                                                                                                 restrict you to 250 hours of paid work
                                          Leeds University Union’s Joblink service can                                                           per 12-month session. Check the
                                          help you find student-friendly employers.                                                              Postgraduate Researcher Handbook at
                                          Find out more at luu.org.uk/jobs                                                                       students.leeds.ac.uk/researchstudentguidance

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                                                                                                        LEEDS UNIVERSITY UNION ADVICE                       Leeds University Union engages students
                                                                                                                                                            in making positive decisions about their health
                                                                                                        Professional, confidential help and advice is       and wellbeing. A team of student ambassadors
                                                                                                        available from Leeds University Union Advice.       works with representatives in schools to
                                                                                                        You can get advice on housing and money             offer activities for students, such as monthly
                                                                                                        issues, academic procedures and many other          wellbeing meetups, self-defence classes
                                                                                                        aspects of student life. Their help is free and     and stress management workshops.
                                                                                                        completely independent of the University.           www.luu.org.uk
                                                                                                        Leeds University Union
                                                                                                        +44 (0) 113 380 1420
                                                                                                        luu.org.uk/student-advice                           Our chaplains are experienced at listening and
                                                                                                                                                            offering support to students. They are good
                                                                                                                                                            to talk to whether faith is a large part of your
                                                                                                                                                            life or not at all. You can arrange to speak
                                                                                                        STUDENT COUNSELLING, WELLBEING                      confidentially to a chaplain or find out about
                                                                                                        AND MENTAL HEALTH SUPPORT                           our groups and activities (which are open to
                                                                                                                                                            students of all faiths and world views).
                                                                                                        We recognise that there may be times when
                                                                                                        stress, emotional problems or upsetting life        Emmanuel Centre
                                                                                                        events make it hard to cope academically            +44 (0) 113 343 5071

SUPPORT AND                                        YOUR SCHOOL                                          or personally. We also understand that the          chaplaincy@leeds.ac.uk
                                                                                                        COVID-19 pandemic will have an impact               www.chaplaincy.leeds.ac.uk

                                                   Contact staff in your University school office
                                                                                                        on many different aspects of your life.
                                                   and your personal tutor/supervisor for support
                                                                                                        We’re here to support you through these
                                                   with your academic programme and any                                                                     FAITH, PRAYER AND WORSHIP
                                                                                                        difficult times.
                                                   personal issues affecting your studies.
                                                                                                                                                            If you practise a faith, you’ll find spaces and
                                                   You’ll have regular and structured meetings          All our support services remain open and
It’s normal to feel a little nervous                                                                                                                        communities for your faith in Leeds.
                                                   with your personal tutor/supervisor, who will        are currently being offered online. You can
about starting university in a new                 play an important role in supporting your            access free professional and confidential           You can find support and information related
country, especially in the current                 academic and personal development, as well           counselling, wellbeing and mental health            to your faith from the chaplaincies and Leeds
unprecedented circumstances. Just                  as providing advice on other aspects of your         support through groups, workshops,                  University Union student faith societies.
                                                   life at the University. Your school induction will   single-session consultations, brief counselling     Read more at students.leeds.ac.uk/
remember lots of students are having               explain more about how staff in your school          and web-based self-help resources such as           prayercontemplationfaithsupport
a similar experience, and we’re here               can support you during your time at Leeds.           togetherall. If you need longer-term support
to help whenever you need us.                                                                           or treatment, we’ll help you find the most
                                                                                                        appropriate NHS or voluntary sector services.
The University has a network of support and        SUPPORT SERVICES
pastoral care to help you make the most of                                                              If you have an existing mental health diagnosis,
                                                   The Student Education Service brings                 we can provide one-to-one support, develop an
your time here and to help you through any
                                                   together support and information services            appropriate support plan, or liaise with external
difficulties. Our services will work together to
                                                   with opportunities for students.                     referral agencies.
ensure any problems are dealt with as quickly
and efficiently as possible, no matter what the
                                                                                                        For the latest information about our
problem is. Find out about our support services    The Student Services Centre can help with            support arrangements, including the
students.leeds.ac.uk/supportandwellbeing           a range of enquiries such as accommodation,          availability of face-to-face support, visit
                                                   fees, registration and student cards. Many of        students.leeds.ac.uk/supportandwellbeing
                                                   these services are available remotely. Check
                                                   details at students.leeds.ac.uk/contacts

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The University’s Disability Services
offers information, advice and support                ADVICE
to students who:
• have a specific learning difficulty
  (for example, dyslexia or ADHD)
                                                      Get in contact as soon as possible if
• are deaf or hard of hearing
                                                      you have a question about immigration
• are blind or partially sighted                     or your visa. Our friendly team is here
• have a physical or mobility impairment             to help with your queries about UK
• have a long-term medical condition                 visas or immigration rules.
• have a mental health condition
                                                      Our immigration advisors can give you free
• have an autism spectrum condition                  immigration advice, when you are applying for
  (for example, Asperger syndrome)                    your visa or looking for a visa extension.
• have a combination of these                        students.leeds.ac.uk/immigration
If this applies to you, contact Disability Services   Immigration rules and processes change often
as soon as possible, even if you’re not sure                                                             KEEPING THE UNIVERSITY INFORMED
                                                      so it’s important to get the correct advice. Our
whether you’ll need support.                          Immigration Advice Service is the only service     If you applied for your visa using a Confirmation
They can discuss your situation with you and          at the University that can give you immigration    of Acceptance for Studies (CAS) the University
answer any questions you have about possible          advice. Staff in your University school or         must, by law, report periods of unexplained
support, make you aware of any options open           elsewhere in the University can’t advise you       absence to the Home Office. It’s very important
to you and help you to access other University        about immigration. Always check with us if you     to talk to your tutor or supervisor if you’re
support and resources.                                have questions about your visa or need help        going to miss part of your course. To notify
students.leeds.ac.uk/                                 with your immigration status.                      the University if you have been ill and missed
disabledinternationalstudents                                                                            classes, follow the instructions at
For students who require more specialist              WORKING AND VOLUNTEERING
support, such as one-to-one mentoring,                DURING STUDY                                       Check with our immigration advisers if you
sign language interpreters, text transcription                                                           want to do a work placement or a period of
(including Braille), specialist equipment or          Check either your visa sticker in your passport    study abroad. You should also get advice if
software, the process of getting the right            or Biometric Residence Permit to see if you are    you make a change to your course or studies,
support in place can take several weeks,              allowed to work. If you’re not sure, check with    for example if you need to take re-sit exams or
so it’s important you apply for this as soon          the immigration advice team.                       withdraw from your course.
as possible. To access support, you’ll need           students.leeds.ac.uk/working
to have current evidence of your disability
and complete an online sign-up form at                INVITING FAMILY AND FRIENDS
                                                      If you want to invite your family or friends to
Contact Disability Services on                        visit you in the UK, find information at
+44 (0) 113 343 3927                                  students.leeds.ac.uk/visits

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                                                                                         STUDENT ADVICE
                                                                                         Leeds University Union’s Advice team can offer
                                                                                         help and support if you have any difficulties

FINDING                                UNIVERSITY ACCOMMODATION                          finding suitable accommodation. They also
                                                                                         offer a service to check your accommodation

                                       Contact Accommodation Services to find out        contract. We strongly recommend getting your
                                       more about University accommodation and           contract checked before you sign.
                                       whether there is a room available for you.        luu.org.uk/student-advice
                                       Even if you don’t qualify for our accommodation
                                       guarantee, the University may be able to offer
Get support and reliable information   you a place.                                      UNIPOL STUDENT HOMES
to find your new home in Leeds.        accom@leeds.ac.uk
                                                                                         Unipol provides lots of useful information
                                                                                         and advice on finding accommodation.
                                                                                         You can search for everything, from a room
                                       PRIVATE-SECTOR ACCOMMODATION                      in a shared student house to a flat or studio
                                                                                         apartment to rent. They can also advise on       You can also take advantage of the Unipol
                                       If you prefer to live in private-sector           family accommodation. Unipol’s accreditation     ‘personal shopping’ house-hunting service.
                                       accommodation, help and advice is available       team checks the standards in student             Complete the online form with your preferences
                                       from Student Advice, run by our students’         accommodation to ensure you get the              and let Unipol do the hard work for you.
                                       union, or from Unipol, a student housing          best possible quality student home.              www.unipol.org.uk/advice/students/
                                       charity that works closely with the University.                                                    leeds-house-hunting-checklist
                                                                                         Speak to the friendly Unipol team in office
                                                                                         hours via webchat. Just go online and wait       Unipol Housing Hub
                                                                                         for the invite to chat at                        +44 (0) 113 243 0169
                                                                                         www.unipol.org.uk/leeds                          info@unipol.org.uk

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If you’re planning to rent private-sector
accommodation, it’s essential to check several
things before you sign a contract. Once it is
signed you cannot usually cancel and will be
legally bound to pay rent until the end of the
contract, even if you move out before.
Make sure you visit the property, calculate
all your costs and get your accommodation
contract checked by Student Advice or
Unipol before you sign it. Never pay a
landlord any money before you sign the
contract. Get more information and advice at
Find out about other students’ experiences
by searching the address you’re interested
in or the landlord you’re thinking of signing
with. You can do this at

                                                   LIVING IN YOUR
rateyourlandlord.org.uk                                                                              Before arriving in Leeds, you should have
                                                                                                     completed our online accommodation
AFTER YOU MOVE IN                                  ACCOMMODATION                                     induction and booked a time slot to arrive at
                                                                                                     your residence, so you can move in safely.
Once you’ve collected your keys and you’re                                                           Shortly before you arrive, we’ll email you with
inside the property, check it thoroughly and                                                         more details on the check-in process and
consider how it compares to when you signed                                                          how to get to your residence. It will include
the contract. Take photos of the property          UNIVERSITY ACCOMMODATION                          information about the COVID-19 safety
(including any wear and tear) so you have proof                                                      measures that will be in place on arrival,
of its condition and make a note of the meter      We’re all more mindful of our own personal        so make sure you read this carefully.
readings. Contact the landlord or letting agency   safety and the safety of those around us at
                                                   the moment. Be assured, we’re taking steps in     In University halls there is always a member
straight away about any concerns, such as
                                                   response to COVID-19 to create an environment     of staff you can contact 24 hours a day if you
missing or damaged items. If there’s a burglar
                                                   where you feel confident, relaxed and safe.       need help. Your Residence Manager can help
alarm, get the code from the landlord so you
                                                                                                     with problems like repairs to your room or if you
can use it. Find out more about living locally     We’re introducing a staggered and contactless     need to collect post. You can also get advice
and being a Leeds resident at                      arrivals process, as well as effective social     and support from our dedicated Residence
sustainability.leeds.ac.uk/your-community          distancing measures, so you’ll be able to meet    Life team. University halls offer a safe
                                                   new people and socialise in a safe way. All our   environment, with Security Services on call
                                                   residences will be cleaned often, and hand        24/7. Find out how to contact your Residence
                                                   sanitiser will be provided for you to use. Our    Manager, Residence Life Warden, Residence
                                                   experienced accommodation team will also be       Life Assistants and Security Services at
                                                   available to help you. For the latest updates,    accommodation.leeds.ac.uk/
                                                   visit accommodation.leeds.ac.uk                   residence-contacts

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                                                                                                                                                     All children between the ages of five and 16
                                                                                                                                                     who are in the UK must attend school. Once
                                                                                                                                                     your child has arrived in Leeds, contact Leeds
                                                                                                                                                     City Council to find out how to apply for a free
                                                                                                                                                     school place. If your child is aged between 16
                                                                                                                                                     and 19, they can attend a local adult education
                                                                                                                                                     centre or college but may have to pay fees.


                                                                                                    FAMILIES                                         In the UK childcare can be quite expensive so
                                                                                                                                                     you’ll need to budget for this. Get information
                                                                                                    AND CHILDREN                                     about childminders, nurseries, playgroups,
                                                                                                                                                     out-of-school play schemes and after-school
                                                                                                                                                     clubs at familyinformation.leeds.gov.uk

                                                                                                    Leeds prides itself on being a                   CHILDCARE ON CAMPUS
                                                                                                    child-friendly city and offers plenty
                                                                                                                                                     Bright Beginnings Childcare Centre offers
                                                                                                    of attractions and opportunities for             a range of services for students, including
PRIVATE-SECTOR ACCOMMODATION                      COUNCIL TAX                                       couples and families to enjoy.                   childcare for children between the ages of
Your first point of contact for any issues with   Council Tax is a charge the local council makes                                                    three months and five years (pre-school)
                                                                                                    If you come to Leeds with your family, check
your private accommodation is your landlord       for services it provides. Full-time students on                                                    and a playscheme during school holidays for
                                                                                                    our information about the UK school system,
or letting agent. You can contact Unipol          courses over 24 weeks are normally exempt                                                          children aged between three and 11 years.
                                                                                                    childcare and family-friendly activities, and
for independent advice and to see if your         from paying, but others may be charged.           our policy on support for student parents.       The award-winning Centre, based on campus,
landlord is accredited under the Unipol Code      students.leeds.ac.uk/counciltax                   You can also find information about support      is registered with Ofsted and complies with
at www.unipol.org.uk/landlords/directory                                                            for pregnant students, spouses and partners at   the early years foundation stage, so you can be
                                                  Check if you’re exempt, or entitled to a
                                                                                                    students.leeds.ac.uk/internationalfamilies       sure your child will have the very best of care.
You can also visit Student Advice in Leeds        discount at www.leeds.gov.uk/council-tax/
University Union for help with a wide range       discounts-and-exemptions/students                                                                  +44 (0) 113 343 1818
                                                                                                    For information on what parents and carers
of housing topics including negotiating with                                                                                                         www.brightbeginningschildcare.co.uk
                                                                                                    need to know about childcare, schools and
                                                  If you’re unsure, get advice from
landlords and issues with your housemates or                                                        colleges during the coronavirus (COVID-19)
                                                  Student Advice as soon as possible.
property.                                                                                           outbreak, visit                                  FAMILY ACTIVITIES
If you have questions about living in private                                                                                                        There are events and activities on campus
accommodation during the COVID-19                                                                                                                    and in the local area for you and your family.
pandemic, there’s lots of help available.         TV LICENSING
                                                                                                                                                     The University and Leeds University Union
The students’ union and Unipol offer free,        If you plan to watch on-demand or live TV,                                                         run events open to families. You can also
independent advice on all aspects of living in    using your own TV or any other device, you                                                         find community groups, classes and leisure
private accommodation.                            may need to buy a TV licence. If you watch                                                         activities in Leeds.
luu.org.uk/student-advice                         TV without a licence you could be fined.                                                           students.leeds.ac.uk/familyactivities
unipol.org/leeds                                  Find more at www.tvlicensing.co.uk/students

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 ARRIVING                         ARRIVAL CHECKLIST

 IN LEEDS                         When you’ve arrived and are ready to
                                  settle in, take a look at what you need
                                  to do next using this checklist.

                                  Your first few weeks

 Find your way around and start   Explore your online International Orientation (page 35)

 settling into life in Leeds.     Use your Getting started in Leeds online resource (page 7)

                                  Complete your identity check and collect
                                  your Student Card (page 37)

                                  Collect your Biometric Residence Permit,
                                  if required (page 36)

                                  Register with the police if this is a requirement
                                  of your visa (page 37)

                                  Open a UK bank account, if you want to (page 41)

                                  Register with a doctor in Leeds (page 38)

                                  Find your way around the campus
                                  and city centre. Use the guide to
                                  our campus and the city at
                                  www.leeds.ac.uk/campusmap (page 44)

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                                                                                                                                                  ONLINE INTERNATIONAL ORIENTATION
                                                                                                                                                  In your first few days your international
                                                                                                                                                  orientation will give you important information
                                                                                                                                                  and inspiration to help you make the most
                                                                                                                                                  of your time in the UK. Find your online
                                                                                                                                                  international orientation at

                                                                                                                                                  STUDY ABROAD, EXCHANGE AND
                                                                                                                                                  ERASMUS+ ORIENTATION SESSION
                                                                                                                                                  If you’re a Study Abroad, Exchange or
                                                                                                                                                  Erasmus+ student you must attend the Study
                                                                                                                                                  Abroad Orientation session, where you will get
                                                                                                                                                  essential information about your time in Leeds.
                                                                                                                                                  The Orientation session will be a virtual
                                                                                                                                                  session run on
                                                                                                                                                  Friday 18 September 2020
                                                                                               INTERNATIONAL STUDENT INFORMATION
                                                                                                                                                  11.00am–12.30pm UK time
                                                                                               The International Student Office is here to help
                                                                                                                                                  The session will be recorded for anyone
                                                                                               you settle in and answer your questions related
                                                                                                                                                  who is unable to attend the live session.
                                                                                               to being an international student in Leeds.
CONTACT POINTS                               STUDENT INFORMATION
                                             You’ll find lots of information about what you
                                                                                               You can email us at:                               Study Abroad coordinators will also arrange
                                                                                                                                                  a time for you to attend a school induction
                                                                                               General international queries
                                             need to do in your first few weeks on our                                                            meeting. Check your University of Leeds email
                                             webpages. If you can’t find what you need,                                                           in September for details on which session you
When you first arrive in Leeds you may       you can email us with any questions.              Immigration advice                                 should attend and for the date and time of your
have several questions to help you get       students.leeds.ac.uk/newstudents                  internationalstudents@leeds.ac.uk                  school welcome meeting.
settled in. The following contact points     studentinfo@leeds.ac.uk
should help you to get the answers that      Our Student Information Helpline                  ASK A STUDENT – LINK TO LEEDS
you need.                                    can also help with many questions.
                                                                                               Our welcoming student team can answer
                                             For more information visit
                                             students.leeds.ac.uk/informationpoints            questions about life at Leeds and introduce
YOUR SCHOOL                                                                                    you to activities where you can meet other
                                             At our Student Information Points across          students and get to know more about Leeds.
Your University school is a key point of     campus our friendly staff can help you with       You can chat to them online at
contact via email for questions related to   a range of enquiries or direct you to the right   www.leeds.ac.uk/linktoleeds
your programme.                              help. You can find more details, including
www.leeds.ac.uk/faculty                      where they’re located, opening hours and
                                             the support available at

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                                                                                                                                                       To complete your ID check you will need:
                                                                                                                                                       • your passport
IMPORTANT TASKS                                  COLLECT YOUR BIOMETRIC
                                                 RESIDENCE PERMIT
                                                                                                                                                       • your visa/immigration permission
                                                                                                                                                         (if applicable)
ONCE YOU’VE                                      If you have a Tier 4 (General) student visa or                                                        • a document with your student number on it,

ARRIVED IN LEEDS                                 a short-term study visa and are attending a
                                                 course for six months or longer, you’ll need to
                                                                                                                                                         like your registration certificate or offer letter
                                                                                                                                                       • Once you’ve completed your identity
                                                 collect your Biometric Residence Permit (BRP)                                                           check, you’ll find information about
                                                 when you arrive in Leeds. This is the visa that                                                         getting your student card at
                                                 covers the full duration of your course. If you                                                         www.students.leeds.ac.uk/studentcard
                                                 provided the University of Leeds Alternative
                                                 Collection Location (ACL) code in your
Once you’ve arrived in Leeds, make sure that     immigration application, the University                                                               If you need any help, contact our student
your term-time address is correct on your        will manage the distribution of your BRP.                                                             information helpline. You’ll find contact details
student record. If you were not in Leeds when    When your BRP is ready, we’ll email you to                                                            and the latest opening hours at
                                                                                                   REGISTER WITH THE POLICE                            students.leeds.ac.uk/registration
you completed your online registration you       explain what you need to do and where you
must now update your record to your new          need to go. Wait for this email before taking     If your visa, BRP or decision letter tells you to
                                                                                                                                                       It is very important that you complete
term-time address. You can change this on        any further action on your BRP.                   register with the police, you can find out more
                                                                                                                                                       registration. The University must report to
Minerva (the University’s student portal and                                                       at students.leeds.ac.uk/policeregistration
                                                 If you provided a Leeds postcode in your                                                              the government any international students
virtual learning environment). Find out how at                                                                                                         who do not complete the registration process.
                                                 immigration application instead of the ACL
                                                 code, you’ll need to collect your BRP from        IDENTITY CHECK AND STUDENT CARD
                                                 a post office or library in Leeds. For more
                                                                                                   We check your identity as part of registration.
                                                 details, check the UKVI decision letter you
                                                                                                   Find out more at
                                                 received when your visa was issued. If you
                                                 need any further information on collecting
                                                 or receiving your BRP visit

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HEALTH ADVICE                                        ACCESSING HEALTHCARE
                                                     There are various places you can access
                                                                                                          If you take regular medication you may need a
                                                                                                          doctor in Leeds to prescribe this for you when
                                                                                                                                                              This means you’ll only get a limited number of
                                                                                                                                                              services free and you will need to pay for any
                                                                                                          you are living in Leeds. Bring a letter from your   hospital treatment. These costs can be very
                                                     healthcare, depending on your needs.                 current doctor with information about your          high, so you are advised to arrange medical
                                                     Register with a doctor/general                       medication and details about your health,           insurance. Some countries have a reciprocal
                                                     practitioner (GP) in Leeds                           to your first medical appointment in Leeds.         health agreement with the UK. If this applies
                                                                                                                                                              to you, check the details carefully.
Washable face coverings will be provided, and        Register with a doctor in Leeds soon
                                                     after you arrive. Don’t wait until you               Hospital – Accident and                             You may decide to take out insurance to cover
you’ll be able to access free and fast COVID-19                                                           Emergency (A&E) department
                                                     need medical treatment. If you’re living in                                                              medical related costs, even if you are entitled
testing on campus, to support the NHS Test
                                                     University accommodation or private-sector           You should only visit a hospital if you need        to free NHS treatment. Insurance can offer
and Trace service. Hand sanitiser, soap and
                                                     accommodation in the student areas of Leeds          emergency care or if your GP refers you             additional benefits, such as covering the cost
paper towels will also be available for you to use
                                                     you’ll be eligible to join the Leeds Student         for specialist treatment. An emergency is a         of lost fees if you are unable to finish your
and you’ll notice lots of cleaning activity across
                                                     Medical Practice, close to the University            life-threatening condition, such as loss of         course for medical reasons, or the cost of
campus. You’ll receive more safety guidance as
                                                     campus. Register online or request a                 consciousness, severe chest pain, breathing         returning to your home country for treatment,
part of your induction, including advice about
                                                     registration pack at                                 difficulties or severe bleeding. The nearest        or if a family member is severely ill. It may also
when you need to wear face coverings.
                                                     www.leedsstudentmedicalpractice.co.uk/join           A&E department to campus is                         give you access to private treatment, avoiding
                                                                                                          Leeds General Infirmary (LGI)                       NHS waiting lists, which can be very long.
We can all help to keep each other safe by           You can also find a local NHS doctor or dentist      Jubilee Wing, Clarendon Way                         Find out more at www.ukcisa.org.uk/
following government guidelines on social            and find out more about NHS services at              +44 (0) 113 243 2799                                Information--Advice/Studying--living-in-the-
distancing and incorporating the safety              students.leeds.ac.uk/healthcare                                                                          UK/Health-and-healthcare#layer-5179
measures into our everyday lives. Get the            Contact your doctor (GP) for non-emergency           To call an ambulance
latest updates at www.gov.uk/coronavirus             medical treatment.                                                                                       Meningitis vaccinations
                                                                                                          Ambulance services help with serious or life-
Find out how Leeds City Council is                                                                        threatening conditions. You can make a free         You should ensure that you’ve been vaccinated
managing COVID-19 locally at                         24-hour telephone health advice                      call from any phone to the emergency services       against meningitis (MenACWY vaccine) and
www.leeds.gov.uk/coronavirus/managing-               For health advice at any time of the day or night,   by dialling 999. If you’re on campus you should     measles, mumps and rubella (MMR vaccine).
coronavirus-in-leeds                                 call the National Health Service (NHS) by dialling   also call University Security on                    You might have had an MMR vaccination as a
                                                     111. If you’re not sure which healthcare service     +44 (0) 113 343 2222                                young child, but you need to ensure that you’ve
                                                     to use, call 111 to discuss the options with an                                                          had two doses.
                                                     adviser. They will ask you a series of questions     Will I have to pay for healthcare?                  If you haven’t had these vaccinations at home,
                                                     to assess your symptoms and immediately                                                                  you should arrange to get them as soon as
                                                                                                          In England, you’re entitled to receive NHS
                                                     direct you to the best medical care for you.                                                             possible after arriving in Leeds.
                                                                                                          primary care medical services at a GP surgery
                                                     The NHS App is a simple and secure way               and emergency care in an Accident and               Check with your doctor to find out if you are
                                                     to access a range of NHS services on your            Emergency (A&E) department without charge.          eligible to receive the vaccine.
                                                     smartphone or tablet.
                                                                                                          Prescribed medication costs a set NHS rate          For more information, visit
                                                                                                          per item, currently £9.15, which you pay at the     students.leeds.ac.uk/
                                                                                                          pharmacy when you collect your prescription.        internationalstudentshealth
                                                     Pharmacies                                           If you’re going to be in the UK for more than six
                                                                                                          months and have a visa, you will have paid the
For everyone’s health and wellbeing                  If you have a minor health problem, such as          Immigration Health Surcharge (IHS), so you
we’re creating a smoke-free campus                   a cold, sore throat or dry skin, you can visit a     won’t be charged if you are referred to hospital
students.leeds.ac.uk/smokefree                       pharmacy to get advice and buy medication.           for further tests or treatment. Keep a note of
                                                     If your local pharmacy is closed, you can buy        your IHS reference number in case you need it.
                                                     medication every day of the week until midnight      If you’re going to be in the UK for less than
                                                     at Boots Pharmacy in Leeds train station.            six months, you won’t have paid the IHS.
                                                     +44 (0) 113 242 1713
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U NI V E RS I T Y O F L E E D S                                                                                                                                IN T E RN AT I O N A L W E LC O M E GUID E 2 0 2 0

KEEPING SAFE                                                                                            OPENING A                                       BANK INTRODUCTION LETTER

                                                                                                        BANK ACCOUNT
                                                                                                                                                        Most banks will need to see a letter from
                                                                                                                                                        the University to open an account for you.
                                                                                                                                                        During online registration enter your correct
                                                                                                                                                        permanent home address outside of the UK
Leeds is a great place to live, but like                                                                                                                and your term-time address inside the UK.
all big cities it has some crime.                                                                       You may want to open a UK bank                  The University will then email your bank
The situation in the UK may be different to
                                                                                                        account to pay your fees in instalments         introduction letter to you. If you make any
what you are used to at home, so it’s important                                                         and to set up regular payments for              changes to your addresses or your name,
                                                                                                        items such as bills.                            you’ll receive an email with an updated letter
to find out and follow the usual UK crime-
                                                                                                                                                        the following working day. Make sure both
prevention precautions.
                                                                                                                                                        addresses are correct and are not left blank, as
There is a dedicated security service that works                                                        DECIDING WHICH ACCOUNT TO OPEN                  this may mean you do not receive your bank
24/7, 365 days a year, patrolling all University                                                                                                        introduction letter.
property and monitoring campus CCTV to help                                                             If your visa is for 12 months or more, you’ll
                                                   UNIVERSITY SECURITY OFFICE                           have a large choice of bank accounts. If your   Our bank introduction letter can be used at
keep you safe. Our Security team has been
                                                   This service operates 24-hours a day, every day      visa is for less than 12 months, you’ll have    the Leeds branches of Barclays, HSBC,
awarded Police Certified Secured Environment
                                                   of the year. Security staff offer crime prevention   a more limited choice of bank accounts you      Lloyds and Santander. If you choose to
Accreditation, which recognises the University
                                                   advice respond to emergencies and deal with          can open.                                       bank elsewhere and need a different bank
as a safe and secure environment.
                                                   lost property. Contact them for information and                                                      introduction letter, you can order one from
                                                                                                        We have created a bank account comparison       www.students.leeds.ac.uk/
Top safety tips:                                   advice about an emergency on campus or in            table to help you choose your bank account.
                                                   University accommodation, or to report a crime.                                                      registrationcertificate
• Stay on well-lit busy streets and avoid                                                              Check to see what documents you need
                                                   175 Woodhouse Lane                                   and how long you must be in the UK to
  walking home alone after dark                    +44 (0) 113 343 5494 (general enquiries)             open each account.
• Lock windows and doors at all times,            +44 (0) 113 343 2222 (emergencies only)              students.leeds.ac.uk/bankaccounts
  especially when you leave the house              www.leeds.ac.uk/security
• Don’t leave valuables unattended,
  even for a few minutes
                                                   WEST YORKSHIRE POLICE
If you have any safety questions, or in the
unlikely event that you’re a victim of crime,      The police service keeps Leeds safe, attends
there is lots of support available to you.         emergencies off campus and gives crime
You’ll receive more safety advice during           prevention advice.
your orientation and induction sessions.           Dial 101 for any non-emergencies or to report
students.leeds.ac.uk/safety                        a crime. The emergency number for police
                                                   off campus is 999, where there is a danger to
WHO TO CONTACT                                     life, or when a crime is happening. If you’re
                                                   on campus call +44 (0) 113 343 2222
If you’re on the University campus or in           www.westyorkshire.police.uk
University accommodation, contact the
University’s Security Office in an emergency.
If you’re in the city centre, elsewhere in Leeds
or further away, you can contact the police to
get urgent help.

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