4-Part Leadership Series: Excelling in Your Role as a Health Center Leader - Session 1: Being a Leader vs. Being a Boss - Digitell Inc.
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4-Part Leadership Series:
Excelling in Your Role as a
Health Center Leader
Live Session:
September 10, 2020 Session 1: Being a Leader vs. Being a Boss
THE NACHC
MISSION
America’s Voice for Community Health Care
The National Association of Community Health Centers (NACHC) was
founded in 1971 to promote efficient, high quality, comprehensive
health care that is accessible, culturally and linguistically competent,
community directed, and patient centered for all.
@NACHC
Excelling in Your Role as a
Health Center Leader
Being a Leader vs. Being a Boss
• September 10, 2020 @ 2pm ET
Communicate Like a Leader
• September 17, 2020 @ 2pm ET
Leading Curiosity, Creativity and
Innovation
• September 24, 2020 @ 2pm ET
Applying Workplace Emotional
Intelligence Tools
• October 1, 2020 @ 2pm ET
|3
Excelling in Your Role as a
Health Center Leader:
Being a Leader vs. Being a Boss
Presented by: Ray Santerini
SkillPath Seminars
© SkillPath. All rights reserved.
Being a Leader vs. Being a Boss
Leaders
Managers and Supervisors
© SkillPath. All rights reserved.
Being a Leader vs. Being a Boss
© SkillPath. All rights reserved.
EXERCISE
Boss vs. Leader: Six Core Areas
Work and Source of Communication Level of
Key focus Driving force
objectives authority and delegation accountability
© SkillPath. All rights reserved.
How Bosses and Leaders Are Different
Boss Leader
Bosses are about Leaders are in the
supervision and telling trenches with their
people what to do. employees, providing help
and guidance.
© SkillPath. All rights reserved.
DISCUSSION
Responsibilities Over Time
Time spent
with task focus
Time spent
with strategic
focus
Individual First-level Senior
Mid-manager
contributor supervisor manager
© SkillPath. All rights reserved.New Responsibilities
Solving Delegating Offering Communicating Motivating team Demonstrating
problems tasks encouragement (listening) members leadership
© SkillPath. All rights reserved.New Skill Sets
Focus on multiple issues Look at the big picture and
identify high-impact issues
Perform tasks before
being onboarded Be seen as a “go-to”
person
Work with unfamiliar Create the right work
departments environment
© SkillPath. All rights reserved.1
Five-step Approach to
Adaptive Leadership
TEAM MEMBER/ LEADERSHIP
EMPLOYEE LEVEL RESPONSE
Look at both sides of L1 D1
1 adaptive leadership New to task Introduction
Categorize the team
2 member’s level 2 L2 D2
Willing, lacks Development
3
confidence
Select the correct leader
3 development style L3 D3
Willing and able Delegation
Evaluate and analyze
4 the task
4
© SkillPath. All rights reserved.Five-step Approach
to Adaptive
Leadership Abandoned Uncertain
LEADER DEVELOPMENT STYLES
D3
Confused Demotivated
D2
5 Know the impact
Disengaged Micro-
D1 managed
L1 L2 L3
TEAM MEMBER LEVELS
© SkillPath. All rights reserved.EXERCISE
Adaptive Leadership Application
© SkillPath. All rights reserved.Ray Santerini
RSanterini@yahoo.com
***Don’t leave yet – more to come!!!
© SkillPath. All rights reserved.• Define the six differences between a 1. What was something NEW that you
leader and a boss to determine how learned today?
one is more effective than the other
• Discuss the new day-to-day job 2. What one thing was validated for you
responsibilities and skill sets faced that you are already doing as a health
during the transition from individual center leader?
contributor to leader
• Explain how to utilize the five-step
3. What is the one thing you are going to
approach to adaptive leadership to put into practice as a leader in your
match the right task, employee and health center?
leadership development style when
assigning work and providing growth
opportunities
| 17Next Steps:
Share what you learned Complete the session evaluation
Practice, practice, practice Register for the remaining sessions
Ask for feedback Extended Follow-Up
@NACHCRegister for remaining sessions:
https://www.nachc.org/trainings-and-conferences/leadership-
development/four-part-health-center-leadership-webinar-series/
NACHC courtesy follow-up: approximately 120 days after the event
Email from trainings@nachc.org and/or cthomas@nachc.com
Contact information:
Cindy Thomas
Director, Leadership Training, NACHC
cthomas@nachc.com
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human
Services (HHS) as part of an award totaling $6,625,000 with 0% financed with non-governmental sources. The contents are those of
the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.
www.nachc.org @NACHC | 19Health Center Leadership Resources
• Leadership during crisis
• Resilient leadership ARE YOU LOOKING FOR RESOURCES?
• English & Spanish Please visit our website www.healthcenterinfo.org
• Core competencies
• Case studies
• E-learning modules
www.nachc.org @NACHC | 20End of Session 1
✓ For being a leader in the health center
movement!
✓ For keeping our communities healthy!
✓ For serving on the front lines of
COVID-19 response!
✓ For committing to personal/professional
development to improve your own skills
and the performance of your health
center!
✓ For taking some time out of this crazy
schedule we are living in to spend part
of it with us for this leadership series!
www.nachc.org @NACHC | 21You can also read
