Resume guide - A step-by-step instructional guide to writing your resume

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resume
  guide
  CENTER FOR VOCATION AND CAREER

            A step-by-step
            instructional guide
            to writing your resume
The Purpose of a Resume
A resume is your chance to tell your story. Before an employer meets you, this is your
introduction. So the purpose of a resume is to speak clearly and convincingly about the
qualifications that set you apart from your competitors. Everything in it must answer the
question: “Why should this employer hire you?” The strongest, most effective resumes are
those that intrigue and convince a prospective employer that you are different from everyone
else and deserve in-depth consideration and an interview.

The initial review of a resume lasts an average of 6 seconds. For an employer or recruiter, a
resume is used as a screening device. Employers are looking for a particular individual who
best fits a posted job description and they are choosing from the dozens of resumes they may
read each week.

Tailor Your Resume
To prepare a successful resume, you should have a clear understanding of your skills, strengths,
and accomplishments. The most effective resumes are designed with a specific job in mind. In
other words, what are the qualifications and responsibilities required for this opportunity? This
means there is NOT a “one-size-fits-all” when it comes to writing a resume. You can best
market yourself by highlighting the specific experiences and skills you have through the lens of
the job description, which means you need multiple versions of your resume.

Below are examples of hard and soft skills valued by employers. However, the best resource for
this information will be the job description.

SOFT SKILLS                                        HARD SKILLS                                      For a more detailed
Customer Service                                   Adobe Suite                                        understanding of
Editing/Proofreading                               C++
                                                                                                       developing your
Flexibility/Adaptability                           MATLAB
Open-Mindedness                                    Microsoft Excel                                     skills, check out
Ownership/Commitment                               Microsoft PowerPoint                                         myStory.
Prioritization                                     Java
Receiving Feedback                                 Social Media Management
Teachability                                       System Administration

                                                                                                                     3
Before You Write Your Resume                                                                       Crafting Accomplishment Statements

                                                                                                                     EXAMPLE 1
                  Gather all the relevant information for the different sections of your resume. You may
Brainstorm                                                                                                             Generic, vague statement:
                  need to create an Excel document to stay well organized.
your experience                                                                                                                       Event Coordinator                                                               January 2018 – Present
and skills.       Section 1: Contact Information                                                                                      Local Philanthropy Society, Wheaton, IL

                       Professional email address, yourname@gmail.com, and a cell phone number.                                            •   Planned charity events
                       Do not include your physical address or mailing address.
                                                                                                                       Strong, descriptive, quantified statement:
                  Section 2: Education                                                                                                Event Coordinator                                                               January 2018 – Present
                       Official name of your degree, study abroad programs, certificates, i.e., Honey Rock, HNGR,                     Local Philanthropy Society, Wheaton, IL
                       Wheaton in Chicago, etc. Licensure and endorsement you are seeking, if applicable.                                  • Coordinated three fundraising events for local shelters which raised over $8,000
                                                                                                                                             (20% over goal) and greatly improved community awareness.
                  Section 3: Experience
                       Write accomplishment statements which will describe your achievements.                        ACTION VERB       +         PROJECT                +       RESULT                    =    ACCOMPLISHMENT
                       Quantify your work whenever possible and avoid generic statements.
                       (See example on page 5)
                                                                                                                                                                                                               Coordinated three fundraising
                                                                                                                                                                              which raised over $8,000         events for local shelters which
                  Section 4: Additional Skills                                                                          Coordinated               three fundraising events    (20% over goal) and greatly      raised over $8,000 (20% over
                                                                                                                                                  for local shelters          improved community               goal) and greatly improved
                                                                                                                                                                              awareness                        community awareness.
                       Foreign language, software (except Microsoft Suite, unless the job description specifically
                       mentions a distinct program), coding programs, service trips overseas.

                                                                                                                     EXAMPLE 2

                                                                                                                                      Lab Assistant                                                                   January 2018 – Present
                                                                                                                                      Applied Health Sciences Department, Wheaton, IL
                                                                                                                                           • Perform fitness tests on 25 students, including flexibility and strength tests, and
                                                                                                                                             anthropometric measurements which result in data collection for research project
                                                                                                                                             conducted with professor.

                                                                                                                     ACTION VERB       +         PROJECT                +       RESULT                    =   ACCOMPLISHMENT

                                                                                                                                                  fitness test on 25                                          Perform fitness tests on 25
                                                                                                                                                  students including            which result in data          students, including flexibility and
                                                                                                                                                  flexibility and               collection for research       strength tests, and anthropometric
                                                                                                                        Perform
                                                                                                                                                  strength tests, and           project conducted             measurements which result
                                                                                                                                                  anthropometric                with professor                in data collection for research
                                                                                                                                                  measurements                                                project conducted with professor.

4                                                                                                                                                                                                                                                   5
Action Verbs
Use action verbs      LEADERSHIP     COMMUNICATION   RESEARCH       TECHNICAL      TEACHING       QUANTITATIVE    CREATIVE         HELPING         ORGANIZATIONAL

to begin each of      Accomplished   Convinced       Clarified      Assembled      Adapted        Accounted for   Acted            Assessed        Accelerated   Simplified
your bullet points.   Addressed      Corresponded    Collected      Built          Clarified      Appraised       Administered     Clarified       Added         Sold
                      Administered   Credited        Concluded      Calculated     Coached        Approximated    Allocated        Coached         Approved      Specified
                      Arbitrated     Delivered       Conducted      Computed       Communicated   Audited         Analyzed         Counseled       Arranged      Steered
                      Assigned       Developed       Constructed    Designed       Coordinated    Balanced        Appraised        Demonstrated    Broadened     Structured
                      Authored       Directed        Critiqued      Devised        Demystified    Budgeted        Audited          Diagnosed       Centralized   Systematized
                      Calculated     Documented      Derived        Engineered     Developed      Calculated      Balanced         Educated        Changed       Tabulated
                      Chaired        Drafted         Determined     Fabricated     Encouraged     Checked         Budgeted         Expedited       Classified    Unified
                      Collaborated   Energized       Diagnosed      Installed      Evaluated      Compiled        Calculated       Facilitated     Collected     Updated
                      Consolidated   Enlisted        Discovered     Maintained     Explained      Compounded      Composed         Served          Compiled      Utilized
                      Contracted     Formulated      Evaluated      Modeled        Facilitated    Computed        Computed         Familiarized    Completed     Validated
                      Coordinated    Influenced      Examined       Organized      Guided		       Conserved       Conceived        Guided          Controlled
                      Delegated      Interpreted     Extracted      Resolved       Instructed     Converted       Conceptualized   Motivated       Defined
                      Developed      Lectured        Formed         Streamlined    Operated       Counted         Created          Participated    Dispatched
                      Directed       Liaised         Identified     Summarized     Optimized      Dispensed       Customized       Performed       Executed
                      Earned         Mediated        Inspected      Surveyed       Overhauled     Dispersed       Designed         Proposed        Expanded
                      Executed       Moderated       Interpreted    Systematized   Persuaded      Earned          Developed        Provided        Gathered
                      Handled        Negotiated      Interviewed    Tested         Programmed     Enumerated      Directed         Published       Generated
                      Headed         Persuaded       Investigated   Upgraded       Remodeled      Estimated       Established      Redesigned      Implemented
                      Impacted       Presented       Recruited                     Set            Figured         Fashioned        Rehabilitated   Inspected
                      Improved       Promoted        Reported                      Solved         Financed        Forecasted       Represented     Launched
                      Led            Proved          Spoke                         Standardized   Grossed         Founded          Revitalized     Monitored
                      Mastered       Publicized      Suggested                                    Increased       Illustrated      Shaped          Operated
                      Orchestrated   Recommended     Synthesized                                  Inventoried     Initiated        Supported       Organized
                      Organized      Reconciled      Translated                                   Maximized       Instituted       Visualized      Prepared
                      Oversaw        Reorganized     Verbalized                                   Multiplied      Integrated                       Processed
                      Planned        Scheduled                                                    Netted          Introduced                       Purchased
                      Predicted      Spearheaded                                                  Profited        Invented                         Recorded
                      Prioritized    Surpassed                                                    Projected       Managed                          Reduced
                      Produced       Wrote                                                        Purchased       Marketed                         Reinforced
                      Strengthened                                                                Quantified      Maximized                        Screened
                      Supervised                                                                  Rated           Minimized                        Selected
                                                                                                  Reconciled      Originated
                                                                                                  Recorded        Projected
                                                                                                  Reduced         Researched
                                                                                                  Tabulated       Stimulated
                                                                                                  Totaled         Studied
                                                                                                                  Taught
6                                                                                                                                                                             7
                                                                                                                  Trained
1                     Melissa Laneous
                                                                                                                                 melissa.laneous@gmail.com |678-470-1860 | linkedin.com/in/melissa-laneous
    Putting it Together
                                                                                                         2   EDUCATION
                                                                                                             B.A. History                                                                                             May 2021
                                                                                                             Wheaton College, Wheaton, IL
    Once you’ve identified the skills you can offer, you can begin to organize your resume using                 • Cumulative GPA: 3.35/4.00
    some of the following categories. You can customize this generic sequence to suit your                       • Related Coursework: American Cities and Suburbs, History of Women in the United States, Topics in
    unique experiences. In general, an undergraduate resume should be kept to one page,                              Traditional Asian History, The Enlightenment Modernity and Its Discontents, and History of Christianity in
    though there are rare exceptions in certain industries.                                                          North America

                                                                                                         3   EXPERIENCE
    To see the sections below in action, see Melissa Laneous' resume on the next page.
                                                                                                             Resident Assistant                                                                              August 2018 – Present
                                                                                                             Wheaton College Residence Life, Wheaton, IL
    Section 1: Contact Information                                                                               • Lead 40 undergraduate female students in residence hall by listening and responding to concerns, and
                                                                                                                    holding students accountable to college policy
    This includes your full name in bold, 16-18 font size. Below that, list your cell phone number,              • Collaborate with 3 community leaders on floor to create, shape, and execute educational programs
    email address, and LinkedIn url without a hyperlink. You can choose to hyperlink, but remove                 • Manage check-in, check-out, maintenance requests, finances, and open floors for residents
    automatic formatting. Include only one contact number and one email address. Don’t include
                                                                                                                 • Participate in planning and implementing community building events and educational programs for
                                                                                                                    residence hall, as directed by RD in an effort to create a holistic living and learning environment for all
    personal information such as Social Security number, profile picture, physical traits, race,                    residents
    ethnicity, or citizenship.                                                                                   • Develop relationships with students on floor and organize regular floor fellowships to enable a smooth
                                                                                                                    transition to college for first-year students and begin to create a sense of belonging
    Section 2: Education                                                                                         • Fulfill on-duty responsibilities one night a week and every other weekend by completing multiple building
                                                                                                                    walkthroughs and being point-person for any questions, concerns, or emergencies
    The education section includes your school’s name, location, official degree title, anticipated
                                                                                                             Teaching Assistant                                                                        January 2017 – Present
    graduation date, major(s), minor(s), licensure & endorsements, and GPA (if above 3.00).                  History Department, Wheaton College, Wheaton, IL
    Listing relevant coursework and academic honors, study abroad, and scholarships (give a                      • Conduct 5 study sessions to assist students with course material resulting in improved grades for
    brief description) is optional.                                                                                  participants
                                                                                                                 • Grade approximately 45 tests and weekly homework assignments to ensure students receive timely
                                                                                                                     feedback
    Section 3: Experience                                                                                        • Provide feedback to professor about homework issues, such as multiple students making similar errors
    The experience section aligns your past experiences with your current pursuits. Experience is
                                                                                                             Marketing Intern                                                                                Summer 2018
    not limited to paid experience. It may include full-time, part-time, and summer employment,              Freeland Marketing, Cairo, NY
    student teaching, internships, practicums, academic research, on-campus jobs, clubs, and                     • Collected quantitative and qualitative data to help identify target audience
    volunteer work. You can group your experiences in various categories that best highlight                     • Analyzed marketing objectives to identify customer base
    your skills, such as Relevant Experience, Professional Experience, Leadership Experience, or                 • Developed customized marketing plan to create market niche for client which was leveraged or used with
                                                                                                                     multiple clients
    Research Experience. List experiences in reverse chronological order within the appropriate
                                                                                                                 • Redesigned database system to generate comprehensive, timely reports utilizing MS Excel, which cut
    section; providing your position, the organization name and location, and dates employed. For                    software budget by 10%
    each experience listed, include two to four bullet points (with at least one accomplishment
    statement per experience.) about how you applied your skills to a task or project.                       Young Life Leader                                                                      August 2016 – May 2018
                                                                                                             Young Life, Naperville, IL
                                                                                                                • Planned events for up to 100 students to create a team environment for participants
    Section 4: Skills                                                                                           • Facilitated weekly discussions for 20+ high school students to talk about character building
    Skills is often the final section on a resume, where you further define your qualifications or           Graphic Design Intern                                                              January 2016 – May 2017
    showcase additional relevant competencies. Foreign language, computer proficiency (do                    Center for Vocation and Career, Wheaton College, Wheaton, IL
    not include Microsoft Office Suite as most employers consider this a given) and training                    • Coordinated creative content design, editing, and maintenance of CVC marketing pieces throughout year
    certifications are among the skills typically listed. Make sure to include your level of expertise          • Served with CVC professionals on design and marketing to build CVC brand on campus
    or fluency with each skill, such as fluent, advanced, proficient, intermediate, or beginner.
                                                                                                                • Maintained clear understanding of CVC programs, services, and events to spread awareness on campus
    Highlight multicultural experience you may have gained through service trips, or cross-cultural          ADDITIONAL SKILLS
                                                                                                         4
    studies completed abroad.                                                                                   • Multicultural experience from extensive travel and service trips to Europe and Asia
                                                                                                                • Conversational in Finnish

8                                                                                                                                                                                                                                    9
Resume Checklist
     General Format                                                                                                                                                                                             Clean, uncluttered
        ™   Are the margins within a reasonable range, 0.5”-1” on all sides?                            ™    Have you used keywords that apply to your industry and/or the job description?                            resumes are
        ™   Have you kept your resume to one page?                                                      ™    Have you considered and included all aspects of your experiences related to the
                                                                                                                                                                                                                    more atractive;
        ™   Have you used boldface and italics appropriately for position titles and
                                                                                                             job opening?                                                                                           effective use of
            company names?                                                                              ™    Have you avoided the use of personal pronouns such as I, we, she, they?                            white space makes
        ™   Are dates clear and consistent? Are dates listed in reverse chronological order by          ™    Did you list the activities or leadership experiences that are relevant?                                  your resume
            end date, most recent first?                                                                                                                                                                               easy to read.
        ™   Are job titles descriptive, e.g., Laboratory Assistant, Consulting Intern, etc.?      Skills
        ™   Did you use a recommended font, such as Calibri, Garamond, Helvetica, Arial?                ™    Have you included all relevant skill types, i.e., programming languages,
            (Times New Roman is now considered "old.")                                                       foreign language, etc.?
        ™   Is your punctuation consistent throughout your resume?                                      ™    Have you included multicultural service experiences?

     Contact
        ™   Is your name clear and bold at the top? Font size range from 16-18?                       Quick Tips
        ™   Is your cell number included? Do you have a professional voicemail recorded?
                                                                                                        ™    Professional in appearance and style.
        ™   Is your email address included? Is it professional? Is it hyperlinked?
                                                                                                        ™    Be consistent. If you use a period at the end of your bullets,
        ™   Did you remove your physical address?                                                            always use a period.
        ™   Is your LinkedIn account included? Is it hyperlinked?                                       ™    Clean, uncluttered resumes are more attractive; effective use of
                                                                                                             white space makes your resume easy to read.
     Education                                                                                          ™    Highlight your experiences using accomplishment statements.
        ™   Did you list the registrar's official name of your degree?                                  ™    Resume is no more than one page, combine experiences when similar
        ™   Did you list the month and year you anticipate earning your degree?                              and appropriate.

        ™   Did you consider listing your GPA if it’s 3.00 or higher, i.e., 3.17/4.00?                  ™    Margins are within a range of 0.5” – 1”.

        ™   Did you list coursework that aligns with your job search?                                   ™    Dates are in reverse chronological order in each section.

        ™   Did you list cross-cultural studies coursework?                                             ™    Use recommended fonts such as, Calibri, Garamond, Helvetica, Arial,
                                                                                                             avoid Times New Roman.
        ™   Did you list the honors, accolades, and scholarships that are relevant?
                                                                                                        ™    Font should be 11-12. Font for your name should be somewhat larger,
     Experience                                                                                              16-18.
                                                                                                        ™    Check spelling and grammar carefully.
        ™   Are your bullet points written as accomplishment statements? (See page 5)
                                                                                                        ™    Proofread your resume by reading it aloud.
        ™   Did you give evidence and quantify relevant information, e.g. size, frequency,
            budget, and staff?
        ™   Did you begin each bullet point with a strong action verb in the appropriate tense?
            Past tense for past work, present tense for ongoing work? (See page 6-7)
                                                                                                  There are a number of industries that vary from this standard format. For current information and examples,
                                                                                                  check out the Resources section in Handshake and connect with your Career Coach.

10                                                                                                                                                                                                                               11
The Center for Vocation and Career's vision is
                                 that all students would develop a plan for life
                                 after graduation, have the tools necessary to
                                 implement their unique plan, and be provided
                                 ample opportunity to execute their vocational
                                 plan, as we educate them as whole persons who
                                 build the church and benefit society worldwide.

WHEATON COLLEGE
CENTER FOR VOCATION AND CAREER
wheaton.edu/cvc
630.752.5048 | cvc@wheaton.edu
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