ACTION KIT - Charte de la Diversité Lëtzebuerg

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ACTION KIT - Charte de la Diversité Lëtzebuerg
CHARTE
                                 de la DIVERSITE
                                 LËTZEBUERG

                              05.07.2021

                   ACTION KIT

Luxembourg’s leading network for Corporate Responsibility

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ACTION KIT - Charte de la Diversité Lëtzebuerg
On May 20th, Luxembourg is celebrating This national day will also be marked by
                                                                                its seventh edition of the Diversity Day the strong support of Ms Corinne Cahen,
                                                                                                                           Minister for Family, and Integration and
                                                                                Lëtzebuerg, its national day of diversity. Patron of the Charter,  who will be on the field
                                                                                                                                   to encourage initiatives and best practices.
                                                                                Organised by the Diversity Charter                 All aspects of diversity will be celebrated,
                                                                                Lëtzebuerg, this event aims to bring together      and issues as varied as gender equality, sexual
                                                                                companies, public organisations, and non-          orientation or identity, physical appearance,
                                                                                profit organisations around the common             disability, family situation, educational level,
                                                                                aim of promoting diversity. Challenging            origins, beliefs or cultural differences etc.
                                                                                misconceptions and stereotypes, the                will all be showcased.
                                                                                country will be able to assert itself in all its
                                                                                diversity, celebrating the recognition of each
                                                                                                                                   Making people aware of the stakes of diversity
                                                                                individual’s talents and working towards
                                                                                                                                   and celebrating plurality as a source of
                                                                                a more inclusive society.
“In a company, Diversity refers to
                                                                                                                                   enrichment are decisive factors in building a
                                                                                                                                   “living together”, a driving force for social and
the variety of human profiles that can                                          All organisations set up in Luxembourg are         economic performance in the Grand Duchy.
                                                                                invited to “act for diversity” on that day,
exist in it: country or region of origin,                                       whether they are private companies, public
                                                                                                                                   Communication plays an essential role in
neighbourhood, family, name, culture,                                           organisations or non-profit organisations,
                                                                                                                                   raising awareness, and organisations are
age, gender, physical appearance,disability,                                    irrespective of their size, and whether or
                                                                                not they are signatories of the Diversity
                                                                                                                                   invited to relay this effort for diversity,
sexual orientation, diplomas, etc.                                              Charter Lëtzebuerg. Although promoting
                                                                                                                                   among other things by using the diversity
                                                                                                                                   communication kit presented here.
                                                                                diversity is a continuous effort and a long-
The notion of Diversity reflects                                                term commitment, next May 20th will be a
the entirety of personal, social, and                                           privileged opportunity for organisations to
                                                                                illustrate their commitment by concrete
organisational characteristics which                                            actions for all their employees. Some
partake in the construction of the identity                                     of the possible approaches are detailed in

and personality of individuals.”
                                                                                this document.                                                       Looking forward to
                                                                                                                                                     seeing you on May 20th.
(Practical Guide on Diversity Management, 2013, Diversity Charter Lëtzebuerg)                                                                        Thank you for taking
                                                                                                                                                     a stand for diversity.

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ACTION KIT - Charte de la Diversité Lëtzebuerg
Table of contents
    A. Diversity Day Lëtzebuerg                                          6
       A rich programme under the slogan ‘‘Act for diversity’’            8

    B. Orientations for actions                                          11
       Commit                                                            12
       Raise awareness                                                   18
       Educate (oneself)                                                 26
       Innovate                                                          28
       Create partnerships                                               32
       Get inspired                                                      36
       Be connected                                                      38

    C. Communication tools                                               41
       Use of the logo                                                   42
       Your email signatures to match the colours of Diversity           46
       Your websites, intranet and blogs: platforms of your commitment   48
       Social networks for optimal viral communication                   50
       Posters and flyers for your off-line communications               52

    D. The steps to remember                                             55
       Involvement of the organisations: commit in 3 steps               56

4                                       5
ACTION KIT - Charte de la Diversité Lëtzebuerg
Diversity Day
    A
        Lëtzebuerg

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ACTION KIT - Charte de la Diversité Lëtzebuerg
Diversity Day Lëtzebuerg
  A

A rich programme under the slogan “Act for diversity”                                        Several marking moments on the agenda of this national Diversity Day

       MORNING                           AFTERNOON               18h00 - 19h30               Actions implemented in                         (Virtual) Official visit
     Actions carried out in participating organisations        Diversity Awards              participating organisations                    Minister Corinne CAHEN will be
                                                          (followed by a closing cocktail)                                                  present to promote best practices and
     Official visit on the field and on-line                                                 Many initiatives will raise the employees’
                                                                                                                                            encourage actions in favour of diversity.
                                                                                             awareness on diversity as a source of
                                                                                             wealth in organisations across Luxembourg.
                                                                                                                                            Diversity Awards
                                                                                             All organisations set up in the
                                                                                                                                            The 4th Diversity Award ceremony will
                                                                                             Grand Duchy can participate:
                                                                                                                                            close the national Diversity Day Lëtzebuerg.
                                                                                             •   Companies: small to large-sized;
                                                                                                 all fields of activity;
                                                                                             •   Public entities and services: cities
                                                                                                 and towns, schools, care centres,
                                                                                                 transportation, etc.;
                                                                                             •   Non-profit organisations;
                                                                                             •   Whether they are signatories
                                                                                                 of the Diversity Charter
                                                                                                 Lëtzebuerg or not.

                                                                                                                                                                  More information on the
                                                                                                                                                                  Diversity Charter website.
                                                                                                                                                                  www.chartediversite.lu

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ACTION KIT - Charte de la Diversité Lëtzebuerg
Orientations
     B
         for actions

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ACTION KIT - Charte de la Diversité Lëtzebuerg
COMMIT
                                                                                                                                                               COMMIT
   B          Orientations for actions
                  COMMIT

                                                                                                                                                               RAISE AWARENESS
             1.                                                                                                   2.
              Incorporate diversity                                                                               Adapt the governance

                                                                                                                                                               EDUCATE (ONESELF)
                                                             Success through differences
              into the values of the                         ING Luxembourg                                       of the organisation
              organisation

              The national Diversity Day Lëtzebuerg                                                               The national Diversity Day Letzebuerg can
              is a good opportunity to formalise your                                                             be an opportunity to set up a structure in
                                                             ING       has     taken    the     initiative
              organisation’s commitment to diversity.        to distribute a Manifesto (en / fr) to each          charge of diversity issues.
                                                             employee and newcomer which describes

                                                                                                                                                               INNOVATE
              •    Enshrine Diversity as a key value of      the company’s commitment towards                     •   Appoint a diversity officer;
                   the organisation;                         diversity. It shows how to act for diversity
                                                             and how it is generating success.                    •   Create a Diversity Working Group
              •    Support this statement by articulating                                                             and/or a Steering Committee for
                   it with the organisation’s purpose                                                                 diversity projects.
                   and strategy. Point out its benefits.

                                                                                                                                                               CREATE PARTNERSHIPS
                   A diversity policy may seem virtuous
                                                             Signing the Diversity Charter Lëtzebuerg             On May 20th, for example;
                   but low-priority because its effects
                   are not identified;
                                                                                                                  •   Official launch of this Group/
              •    Formalise this commitment by                                                                       Committee and appointment of its
                   creating a specific charter or by                                                                  members;
                   adapting the organisation’s charter;
                                                                                                                  •   This Group/Committee’s first meeting.
              •    Communicate these values intern-
                   ally and externally;

                                                                                                                                                               GET INSPIRED
              •    Highlight the management team’s           Companies that wish to show their
                   strong and determined commitment          commitment towards diversity can officially
                                                             sign the Diversity Charter Lëtzebuerg on
                   to this common vision.
                                                             28 September 2021 and use the Diversity Day
                                                             to communicate their commitment to
                                                             their staff, clients and/or suppliers.

                                                                                                                                                               BE CONNECTED
* For more information
  on past initiatives:
  chartediversite.lu/en/pages/
  diversity-day
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ACTION KIT - Charte de la Diversité Lëtzebuerg
COMMIT
                                                                                                                                                              COMMIT
   B          Orientations for actions
                COMMIT

                                                                                                                                                              RAISE AWARENESS
                                                                                                           Celebration of Diversity
                                                                                                           HSBC Luxembourg

                                                           As a result, for the 6th edition of Diversity
                                                           Day in 2020, Ms Corinne Cahen,

                                                                                                                                                              EDUCATE (ONESELF)
                                                           Minister of Family, Integration and
                                                           the Greater Region participated in
                                                           several online events, which ensured            HSBC Luxembourg organised an all-staff
                                                                                                           Zoom call to celebrate the diversity within
                                                           a commitment, number of participants            their employee population as well as their
                                                           and quality of presentation comparable          past accomplishments in the Diversity
                                                           to face-to-face events.                         & Inclusion space. The event included
             The health crisis that emerged in 2020                                                        the acknowledgment of differences
             and the restrictions that followed have       Therefore, in 2021, the Diversity
                                                                                                           from the perspective of nationality, race,
             led many organisations to prefer the                                                          gender, sexual orientation, age, parent
                                                           Charter Lëtzebuerg warmly invites you           carer responsibilities, career background

                                                                                                                                                              INNOVATE
             digital format when organizing their          to consider the digital format for your         disability and more.
             diversity events and actions.                 diversity actions! Here are a few ideas:
             This method has demonstrated                  •   Online training: non-discrimina-
             many      advantages.        First,      it       tory recruitment, conscious bias
             allows to reach a wider audience,                 and stereotypes...

                                                                                                                                                              CREATE PARTNERSHIPS
             whether at the national or global
             level. At the same time, it offers            •   Virtual one-on-one meetings:
             a greater choice of speakers, while               interviews with staff members,
             reducing costs and simplifying logistics.         with experts in diversity and
                                                               inclusion, with associations...
             The organisation of digital events also
                                                           •   Online awareness-raising activities:
             gives the possibility to keep track of
                                                               creation    of   communication
             what has been said and done and allows
                                                               campaigns, round tables...
             the organiser to reuse the presentation

                                                                                                                                                              GET INSPIRED
             elements at subsequent events.                •   Online activities: live courses,
                                                               diversity quizzes...

                                                           Learn more in the pages of this kit!

                                                                                                                                                              BE CONNECTED
* For more information
  on past initiatives :
  chartediversite.lu/en/pages/
  diversity-day
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ACTION KIT - Charte de la Diversité Lëtzebuerg
COMMIT
                                                                                                                                                        COMMIT
   B          Orientations for actions
                  COMMIT

                                                                                                                                                        RAISE AWARENESS
             3.
              Facilitate the creation

                                                                                                                                                        EDUCATE (ONESELF)
                                                            Launch of an inter-company
              of networks                                   LGBT & allies network
                                                            State Street

              Networks to promote diversity enable
              people to connect and share experiences
              and work towards valuing the talents of
              all individuals.

              They may be dedicated to different            In 2018, the Diversity Day coincided

                                                                                                                                                        INNOVATE
              aspects of diversity (gender equality,        with the International Day Against
                                                            Homophobia and Transphobia, which
              generational equality, cultural diversity,
                                                            is why State Street, Linklaters and a
              etc.).                                        dozen other companies seized the
                                                            opportunity of this day to launch their
              They can be limited to the organisation       Professional LGBT & Allies network
              itself or be specific to a sector in which    to unite collaboration on this topic in

                                                                                                                                                        CREATE PARTNERSHIPS
              stakeholders can come together around         Luxembourg.
              diversity issues that they have in common
              (construction      industry,    educational
              sector, etc.).

              On May 20th, organisations can:               United in diversity:
                                                            joint event for diversity
              •    Create an internal network;              ANABL (United in Diversity)
              •    Join or create a network in one’s
                   sector.

                                                                                                                                                        GET INSPIRED
                                                            On 12th May 2015 “United in Diversity”,           Diversity Day 2018 - Professional LGBT
                                                            which is a network of North American banks        & Allies Network launch at State street
                                                            in Luxembourg, organized a conference
                                                            about unconscious biases, which was

                                                                                                                                                        BE CONNECTED
                                                            followed by a networking lunch.
* For more information
  on past initiatives :
  chartediversite.lu/en/pages/
  diversity-day
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ACTION KIT - Charte de la Diversité Lëtzebuerg
COMMIT
B   Orientations for actions
        RAISE AWARENESS

                                                                                                                                                            RAISEAWARENESS
                                                                                                                                                                  AWARENESS
    1.

                                                                                                                                                           RAISE
    Make Diversity visible

                                                                                                                                                             EDUCATE (ONESELF)
                                                       A photo exhibition to reflect diversity          Staff diversity in the service
                                                       Avery Dennison                                   of clients and patients
    Communication is a key pillar of diversity
                                                                                                        Centre Hospitalier de Luxembourg (CHL)
    action. Making people aware of the stakes
    linked to diversity, challenging misconcep-
    tions and stereotypes, showcasing plura-
    lity as a source of richness, and valuing
    individual talents, these actions must all
    be supported by communication opera-               Avery Dennisson organized a photo
    tions. These can take on many forms, and           exhibition for its collaborators showing         The CHL presented its 2014 ‘‘Diversity

                                                                                                                                                             INNOVATE
    next May 20th will be a chance for                 twenty portraits that highlight the              Booklet’’, addressing the diversity of the
    unpre-cedented coverage.                           characteristics of its employees (different      employees, which serves the patients’
                                                       ages, origins, disability, nationality, etc.).   diversity. To illustrate the booklet an
                                                                                                        exhibition of informative posters and
    •   Set up an exhibit on the theme
                                                                                                        testimonies was set up in the main entry.
        of diversity;

    The diversity of staff can thus be showcased   •    Adapt the communications material

                                                                                                                                                             CREATE PARTNERSHIPS
    on the organisation’s premises (supported           to the colours of diversity.
    by figures, photo portraits or a wall on
    which instantaneous pictures of the                 • Create special theme issues or                The thread of diversity
    employees/clients are added all day).                 reports: newsletter, internal blog,           AXA Assurances
                                                          internet, extranet, etc.;
    •   Disseminate a brochure or flyer
        for the employees and/or stakeholder;           • Showcase the diversity of the
                                                          organisation and inform on concrete
                                                          commitments and measures;

                                                        • Publish interviews of the employees

                                                                                                                                                             GET INSPIRED
                                                                                                        In order to highlight cultural diversity at
                                                          or stakeholders;                              Axa, a wire of diversity has been placed
                                                                                                        in a common place. Each employee
                                                        • Show a short film on the diversity of         has completed a Diversity fact sheet
                                                          the organisation.                             containing information about their origins,
                                                                                                        nationalities or languages and attached it
                                                                                                        to the diversity wire, thus exposing the
                                                                                                        variety of their profiles.

                                                                                                                                                             BE CONNECTED
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B   Orientations for actions
        RAISE AWARENESS

                                                                                                                                                                                                        RAISEAWARENESS
                                                                                                                                                                                                              AWARENESS
    2.

                                                                                                                                                                                                       RAISE
    Organise in-company

                                                                                                                                                                                                         EDUCATE (ONESELF)
                                                     Talkin4bout our new generations                Getting to know the other better
    diversity meetings                               Linklaters                                     to work better
                                                                                                    PROGroup SA

    In order to raise awareness of the
    organisation’s richness in an interactive
    way, several options are possible on May 20th:

    •   Organise a Market Place involving
                                                     For the Diversity Day in 2016, Linklaters      A ‘‘game’’ (a mix between Bluff and Cluedo)
        the persons in charge of diversity

                                                                                                                                                                                                         INNOVATE
                                                     hosted a conference on generation X and        was organized all day long to exchange an
        and a stand that offers more                 generation Y. Both generations shared          get to know the others better. Enigma and
        information on the issue and on their        their stories about mutual learning            quizzes have enhanced the day.
        organisation’s commitment;                   and how to make the most of these
                                                     generational complementarities.
    •   Organise         an       in-company
        conference on the subject of
        diversity (global or specific to one of

                                                                                                                                                                                                         CREATE PARTNERSHIPS
        its aspects) and involving the senior
        management;                                  Diversity rallye                               Act for inclusion                                  Welcome to Diver-City!
    •   Host a multicultural buffet or               Ecole Internationale de Differdange            Société Générale Luxembourg                        RBC Investor & Treasury Services
                                                     Esch-sur-Alzette
        diversity menu. Employees are invited
        to share special dishes from their
        region or country of origin.

                                                                                                                                                                                                         GET INSPIRED
                                                     The International School of Differdange        For Diversity Day 2018, Société Générale           RBC offered its employees to learn about
                                                     and Esch-sur-Alzette has organized             Luxembourg wanted to promote                       6 diversity themes through the organisation
                                                     a series of activities on the theme of         equal opportunities for young people,              of stands on: equal opportunities, languages,
                                                     diversity for its students. Through a rallye   but especially for young LGBTQIs                   art, age, disability and LGBT, as well as
                                                     including videos, quizzes, movie screening,    by organizing a conference/debate on the           historical personalities who fought for
                                                     workshops and mini concert, the students       theme ‘‘Our children, your children are            human rights.
                                                     were thus informed and made aware              our future employees, let’s act today for

                                                                                                                                                                                                         BE CONNECTED
                                                     of the different aspects of diversity.         a real inclusion tomorrow’’.

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B   Orientations for actions
        RAISE AWARENESS

                                                                                                       RAISEAWARENESS
                                                                                                             AWARENESS
    3.

                                                                                                      RAISE
    Organise an event that

                                                                                                        EDUCATE (ONESELF)
    is open to the public

    Hosting an event on Diversity Day
    Lëtzebuerg that goes beyond the scope
    of the organisation makes it possible to
    promote diversity with a wider audience.

    •   Organise a conference or roundtable

                                                                                                        INNOVATE
        with specialists on the subject
        (politicians, economists, etc.);

    •   Publish the results of a study linked
        to diversity;

    •   Make the most of the organisation’s      Public movie screening

                                                                                                        CREATE PARTNERSHIPS
        structure (bus or train stations,        Time For Equality
        agencies, branch offices) to interact
        with your client base;
                                                                     

    •   Set up an appointment for diversity                          
                                                                          
        in a public place;

    •   Flash mobs: sudden, several-minute       In 2018, to highlight the fact that Diversity
        meetings of persons prepared ahead of    Day coincided with the International Day
        time, through internet for example, in   Against Homophobia and Transphobia,
                                                 Time For Equality organized the screening

                                                                                                        GET INSPIRED
        order to carry out a common action
                                                 of the movie ‘‘The Queen of Ireland’’
        (choreography, singing, etc.). Have      open to the public. This documentary
        T-shirts and banners in Diversity Day    addresses the subject of the LGBT
        colours can raise public awareness.      movement in Ireland through the portrait
                                                 of Rory O’Neill and its alter ego Panti,
                                                 that became the symbol of Ireland’s
                                                 march towards marriage equality.

                                                                                                        BE CONNECTED
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COMMIT
B   Orientations for actions
        RAISE AWARENESS

                                                                                                                                                        RAISEAWARENESS
                                                                                                                                                              AWARENESS
    4.

                                                                                                                                                       RAISE
    Tours and open houses

                                                                                                                                                         EDUCATE (ONESELF)
                                                      Open door Luxembourg Diversity:
                                                      let’s make it happen!
    The national Diversity Day is the chance          RH Expert
    to enable people to visit an unknown place
    or to present this place in an unexpected
    manner highlighting its link to diversity.

    •   Open house: In an inclusive approach
        of    breaking     social    boundaries,      RH Expert organized an open day so that
        organisations can invite populations

                                                                                                                                                         INNOVATE
                                                      people could come freely to discuss with
        who are usually apart from these venues       diversity experts and discover how it is
        to come and discover their premises,          lived at RH Expert
        their professions, art collections, etc.
        This can be particularly relevant for
        places that are prestigious and generally
        reserved to privileged audiences.

                                                                                                                                                         CREATE PARTNERSHIPS
                                                      Zesummen schaffen: integration
    •   Diversity      tour:     guided       tours   of people with disabilities
        in the cities and communes.                   ADEM
        The idea is to place this visit under
        the spotlight of diversity by proposing                                                   Let’s taste Diversity!
        historical and cultural perspectives that
                                                                                                  Clearstream
        enrich the presentation of the territory.
        Visits can be offered by taking into
        account people with reduced mobility,
        and practical maps of the city can be         The ADEM opened the doors of its

                                                                                                                                                         GET INSPIRED
        created specifically for this public.         Contact Center, which is a service
                                                      exclusively composed of employees
                                                      presenting either a disability or reduced   ‘‘Clearstream’s      employees       created
                                                      work capacity. Thanks to this visit         a cookbook with recipes from their
                                                      the participants had the opportunity        colleagues. This initiative helped illustrate
                                                      to experience the daily work of the         the diversity of nationalities present at
                                                      telephone advisors at the ADEM and to       Clearstream. This cookbook has been
                                                      get information on the integration of       sold internally and the money collected

                                                                                                                                                         BE CONNECTED
                                                      people with disabilities.                   was given to a charity. On Diversity day
                                                                                                  some of the recipes were prepared at the
                                                                                                  cantine for their colleagues!’’

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B   Orientations for actions
        EDUCATE                (oneself)

                                                                                                                                                      RAISE AWARENESS
    1.
    A Diversity Training session

                                                                                                                                                       EDUCATE(ONESELF)
                                                                                                                                                               (ONESELF)
                                                     ‘‘Equal opportunities, discrimination
    The Diversity Day is the chance to enable        and harassment prevention’’ training
    people to visit an unknown place or              Luxembourg Army
    to present this place in an unexpected

                                                                                                                                                      EDUCATE
    manner highlighting its link to diversity:

    •   Organise a training session in the
        form of conferences, workshops,
        seminars, training meetings. This can
        involve several types of public:             With the support of the Ministry for

                                                                                                                                                      INNOVATE
                                                     Equality, the Army organised information
        • People who belong to target groups         sessions to promote equal treatment
          (persons with a disability, women, etc.)   between women and men, as well as
        • The management team                        respect and non-discrimination. After a
        • HR managers                                theoretical introduction to the topic to
                                                     set the legal framework, the participants
        • Communications managers                    could debate different topics related to

                                                                                                                                                      CREATE PARTNERSHIPS
        • Middle management                          concrete examples.
        • Employees who deal directly with
          the public, etc.

    •   Raise awareness of each person’s                                                           Diversity Day 2020 @ Deloitte
        unconscious forms of bias with the           Public information accessibility training     Deloitte
        stereotype test: www.implicit.harvard.       Ville de Dudelange
        edu/implicit/
        The implicit project introduces a me-
        thod that shows differences between

                                                                                                                                                      GET INSPIRED
        conscious and unconscious thoughts.
        This new method is called the Implicit                                                     Deloitte chose to offer its employees and
        Association Test or IAT.                                                                   alumni a series of 3 conferences covering
                                                     The Equal Opportunities Service of the        topics such as gender balance, how to
                                                     City of Dudelange organized in 2018
    •   Possibly call on external trainers
                                                     two internal trainings on the accessibility
                                                                                                   work towards a more inclusive workplace
        if this resource is not available                                                          for LGBTQ+ community and how to pave
                                                     of public information, on easy language       the road to equality. External speakers
        in-company.                                  and its implementation in the different

                                                                                                                                                      BE CONNECTED
                                                                                                   and Deloitte employees debated on the
                                                     documents and the production of files         advances and challenges facing individuals,
                                                     accessible to all.                            companies and society.

                                             26                                                                                                  27
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B   Orientations for actions
        INNOVATE

                                                                                                                                                                                                RAISE AWARENESS
    1.
    Launch diversity products

                                                                                                                                                                                                EDUCATE (ONESELF)
                                                  City tour retracing the footsteps of          Live my life
    and services                                  the great women of Luxembourg                 Sodexo
                                                  Luxembourg City Tourist Office

    The influence and main impact of an
    organisation lies in the products and
    services it offers. The national Diversity
    Day is an opportunity to launch products
    or services related to diversity.                                                           In 2017, Sodexo invited its collaborators
                                                                                                to exchange their jobs with one of their

                                                                                                                                                                                                 INNOVATE
                                                                                                                                                                                                INNOVATE
    •   Imagine inclusive products and            On 12 May 2015, the City Tourist Office
                                                         th
                                                                                                colleagues in order to deconstruct the
                                                  offered a circuit on the compelling story
        services;                                                                               stereotypes related to certain trades and
                                                  of the Grand Duchy’s women, from the
                                                                                                foster the internal cohesion.
        The innovation here is the ability        Middle Ages to the present days.
        to anticipate and meet the needs
        of these target audiences: offer
        contracts or customer relations

                                                                                                                                                                                                CREATE PARTNERSHIPS
        monitoring in different languages
        and adapted to different cultures and     Positive actions: a label for equality,       Special edition of ‘‘Diversity’’ stamps          Client and staff awareness-raising
        needs (writing in Braille, etc.).         an asset to the company                       POST Luxembourg                                  through ‘‘Diversity’’ receipts
    •   Celebrate Diversity Day and raise         Ministry of Equality                                                                           Pall Center
        awareness through the products.

        Special editions can be imagined to
        mark the commitment and values
        of the organisation and highlight its

                                                                                                                                                                                                GET INSPIRED
        actions in favour of diversity: special                                                 On the occasion of   the Diversity
        stamps, a range of receipts, bank                                                       Day 2015, POST Luxembourg created
        cards, telephone operator messages,       The Ministry for Equality promoted its                                                         Pall Center communicated about the
                                                                                                a limited edition
                                                  ‘‘positive action’’ program, which supports                                                    Diversity Day from the beginning of May
        stamps on envelopes, etc.                                                               stamp to raise
                                                  and finances Luxembourg companies that                                                         and on the 12th by adding a diversity
                                                                                                awareness on the
                                                  are committed to improving the working                                                         message on the sales receipts, raising its
        Use of the Diversity Day Lëtzebuerg                                                     national day.
                                                  environment in terms of equality between                                                       staff’s and clients’ awareness on the topic.
        logo (see specifications on the
                                                  women and men.
        following communication tools section,

                                                                                                                                                                                                BE CONNECTED
        page 41).

                                            28                                                                                              29
COMMIT
B   Orientations for actions
        INNOVATE

                                                                                                                                               RAISE AWARENESS
    2.
    Act on environment

                                                                                                                                               EDUCATE (ONESELF)
                                                 Act on access for people                    ‘‘Press Play’’
    and well-being at work                       with limited mobility                       Deutsche Bank Luxembourg
                                                 AG2R LA MONDIALE

    The national Diversity Day makes it
    possible to take concrete steps towards
    creating a work environment and well-
    being that enables the inclusion of all in
    the professional sphere.                                                                 In 2020 and for diversity, Deutsche Bank
                                                 AG2R LA MONDIALE announced                  Luxembourg         went for “Press Play”.

                                                                                                                                               INNOVATE
                                                                                             The main aim was to share with all
    •   Act on space-planning;                   and started the refurbishment of all its
                                                 premises in order to guarantee the access   employees, an email per day for a week
        May 20th could be the day you            to all the premises and departments of      on specific subject with 2 short videos:
        start renovation works or open           the company to people with reduced          a public/ professional one and DB employee
        a redesigned workplace that ensures      mobility.                                   videos. The idea is to explore and
        access for people with reduced                                                       encourage discussion on our various views
                                                                                             on common topics.
        mobility (ex.: access ramp).

                                                                                                                                               CREATE PARTNERSHIPS
                                                                                             Deutsche Bank Luxembourg received
    •   Announce     and     implement                                                       numerous videos on the proposed subjects:
        a    programme   for    flexible
        scheduling.                                                                          •     Covid 19 and working from home
                                                                                             •     Black lives matter
        The diversity of family situations                                                   •     Unconscious Bias
        (in particular childcare, presence                                                   • 	   Women in Leadership
        for dependant persons) and physical
        conditions requires organizations to
        rethink the notion of presence at

                                                                                                                                               GET INSPIRED
        work and to be open to solutions that
        are adapted to each and everyone.

                                                                                                                                               BE CONNECTED
                                          30                                                                                              31
COMMIT
B   Orientations for actions
        CREATE PARTNERSHIPS

                                                                                                                                                                                                 RAISE AWARENESS
    1.
    Sign innovative partnerships

                                                                                                                                                                                                 EDUCATE (ONESELF)
                                                   Acting on different forms                     Integration through art
    as regards diversity                           of diversity                                  Wildgen
                                                   Société Générale Luxembourg

    On May 20th you could sign a long-term
    partnership or make an ad-hoc action
    concrete in partnership with a non-profit
    organisation acting for diversity.                                                           Wildgen and the Luxembourg Art Law and
                                                                                                 Art Finance Association jointly organized
    These partnerships will make it possible to:   Société Générale Luxembourg highlighted       a graffiti workshop at Hariko moderated

                                                                                                                                                                                                 INNOVATE
                                                   the discovery of knitting by associating      by an asylum seeking Iraqi artist.
    •   Include target audiences among             with Mamie and Me. This action aimed at
        one’s employees (internship or access      promoting the exchange between retired
        to employment);                            women and employees around an activity
                                                   that finds a second youth. The grannies       Diversity 1 – Exclusion 0
    •   Encourage mentoring;                       were thus offered a supplement of income      PwC
                                                   while allowing them to keep a social life.
    •

                                                                                                                                                                                                        PARTNERSHIPS
        Develop volunteering within the

                                                                                                                                                                                                 CREATE PARTNERSHIPS
        company through the organisation of
        a community day;

    •   Engage in skills sponsorship;              Rising awareness on religious diversity
                                                                                                 In 2016, PwC organized a friendly football
                                                   elisabeth & ErwuesseBildung
    •   Provide logistical support;                                                              game between PwC’s football team and
                                                                                                 a refugee team from the Luxembourg Red
    •   Get involved in joint projects.                                                          Cross.

                                                                                                                                                                                                 GET INSPIRED
                                                                                                                                                   For four years now, as part of the Part&Act
                                                   For Diversity Day 2018, Elisabeth wanted                                                        project, IMS Luxembourg has offered
                                                   to raise awareness on religious diversity                                                       tailored support to build Business-Non-
                                                   by inviting its collaborators to several                                                        profit organisation partnerships.
                                                   guided tours of places of worship and
                                                   an exhibition on the world of prayer                                                            Go to : www.imslux.lu
                                                   meditation. In addition, the organization                                                       Tel. : 26 25 80 13
                                                                                                                                                   mail : priscilia.talbot@imslux.lu

                                                                                                                                                                                                 BE CONNECTED
                                                   partnered with the ErwuesseBildung asbl
                                                   to create a multimedia presentation with
                                                   the theme: ‘‘Different religions, festivals
                                                   and customs’’.

                                            32                                                                                                33
COMMIT
B   Orientations for actions
        CREATE PARTNERSHIPS

                                                                                                                                                                                   RAISE AWARENESS
    2.
    List of associations relating

                                                                                                                                                                                   EDUCATE (ONESELF)
    to diversity (non-exhaustive)

    GENERALISTIC APPROACH                        CULTURAL DIVERSITY                        GENDER AND SEXUAL ORIENTATION
    •   4Motion                                  • Amitié Portugal - Luxembourg            •   Cid Femmes
    •   Arti’chock                               • ASTI (Association de soutien aux        •   CIGALE (Centre d’informations gay et lesbien)
    •   Caritas Luxembourg                         travailleurs immigrés)                  •   Europa Donna Luxembourg
    •   Croix-Rouge luxembourgeoise              • Athénée Action Humanitaire Cap Vert     •   FFCEL

                                                                                                                                                                                   INNOVATE
    •   elisabeth                                • CCPL (Confédération de la 			           •   Geek Girls Carrots
    •   Hariko                                     communauté portugaise au Luxembourg)    •   ITGL (Intersex & Transgender Luxembourg)
    •   Stëftung Hëllef Doheem                   • CDMH (Centre de documentation           •   MEC (Mouvement pour l’égalité des chances)
    •   CNDS                                       sur les migrations humaines)            •   Wide
                                                 • CEFIS (Centre d’étude et de formation   •   Zarabina
                                                   interculturelle et sociale)

                                                                                                                                                                                   CREATE PARTNERSHIPS
    PROFESSIONAL INSERTION                       • CLAE Services (Comité de liaison
    / ENTREPRENEURSHIP                             des associations d’étrangers)           HANDICAP & HEALTH, WELL-BEING AT WORK
    • Business Initiative                        • Mir wëllen lech ons Heemecht weisen     •   ADAPTH (Centre de compétence national pour l’accessibilité des bâtiments)
    • Care (DayCare)                             • Passerell                               •   APEMH (Association des parents d’enfant mentalement handicapés)
    • CIGL Esch, Kopstal, Strassen,                                                        •   ATP (Association d’aide par le travail thérapeutique pour personnes psychotiques)
      Walferdange                                                                          •   Autisme Luxembourg
    • Dress for success                          AGE                                       •   ELA (Association européenne contre les leucodystrophies)
    • Defi-job                                   •   arcus                                 •   Association Luxembourg Alzheimer
    • Forum pour l’emploi                        •   elisabeth                             •   Fondation Autisme Luxembourg

                                                                                                                                                                                   GET INSPIRED
    • Fundamental                                •   Maison des Associations               •   Fondation Kraizbierg
    • Inter-Actions                              •   Mamie et moi                          •   Fondation Kriibskrank Kanner
    • Jonk Entrepreneuren                        •   RBS Zenter fir Altersfroën            •   Hörgeschädigten Beratung
    • Mumpreneurs                                                                          •   Info Handicap
    • Poil (Improvisational and spontaneous 		                                             •   RTPH (Réseau pour le Travail et la Promotion Humaine)
      theatre in Luxembourg)                                                               •   SFP (Service Formation Professionnelle)

                                                                                                                                                                                   BE CONNECTED
                                                                                           •   SOS Détresse
                                                                                           •   Special Olympics
                                                                                           •   Tricentenaire

                                        34                                                                                             35
COMMIT
B   Orientations for actions
        GET INSPIRED

                                                                                                                                                                                                RAISE AWARENESS
    1.
    When diversity and art                         A tour around the world thanks to Axa         Photo contest on diversity                        Diversity in technicolor

                                                                                                                                                                                                EDUCATE (ONESELF)
    rhyme with raised awareness:                   AXA Luxembourg                                Paypal                                            KPMG Luxembourg

    get inspired by artists that
    make diversity heard

    •   Visual arts: make plurality visible;
        By hosting an artist or an exhibition in
                                                   Creation of a cookbook that contains          PayPal invited all its employees to               KPMG Luxembourg has created a video
        one’s company or by sponsoring one.        various recipes, chosen by the employees,     participate in a photo contest on the             that shows the diversity of its employees:

                                                                                                                                                                                                INNOVATE
                                                   including photos and flags indicating         theme of diversity in all its aspects and         different origins, women, men etc.
    •   Music: harmony and diversity;
                                                   the ‘‘cooks’’, country(ies) of origin, the    vote to elect the pest picture. The winner        in technicolor.
        By inviting a music conductor to extend    languages spoken by the participants as       received a reward at the multicultural
        the metaphor and give an account of        well as every dish’s country of origin.       lunch on Diversity Day.
        his/her management of diversity.

    •   Theatre: diversity takes centre-stage;

                                                                                                                                                                                                CREATE PARTNERSHIPS
        By inviting a theatre company to
        illustrate the theme of diversity as
        chosen by the organisation.
                                                   Diversity poetry slam
    •   Sports: a symbol of unity in diversity.
        By organising a event with several         IMS Luxembourg
        stakeholders.

                                                                                                                                                                                                 GET INSPIRED
                                                                                                                                                                                                      INSPIRED
                                                   IMS invited Gina Arvai of Géisskan
                                                   Kollektiv for a poetry slam on diversity as

                                                                                                                                                                                                GET
                                                   a clothing to the Diversity Day.

                                                                                                                                                                                                BE CONNECTED
                                           36                                                                                                 37
COMMIT
B   Orientations for actions
        BE CONNECTED

                                                                                                                                                                                               RAISE AWARENESS
                                                 Competition on the theme of diversity           Photo exhibition

    1.
                                                 Sodexo                                          BGL BNP Paribas

    Use social networks

                                                                                                                                                                                               EDUCATE (ONESELF)
                                                 Sodexo launched an internal competition         BGL BNP Paribas shared its pictures from
    On Diversity Day, many Luxembourg            for its employees, calling them to illustrate   the opening of the travelling exhibition
    organisations used their social networks     the following sentence: ‘‘Sodexo acts for       "Move Together #Respect" by MEC asbl
    to show the outside the organisa-            Diversity! And you, how do you act?’’.          at its premises.
    tion’s commitment to the Diversity           The creations were posted on their
    Charter’s principles through the day and     Facebook page and the most creative
                                                 ones were rewarded.
    to mobilize employees around diversity in
    a fun and interactive way.                                                                   TITLE
                                                                                                 Statec

                                                                                                                                                                                               INNOVATE
    On the Diversity Day, an organisation can:

    •   Develop a game or a competition                                                                                                            Faces of diversity
        and disseminate it through social
                                                                                                 STATEC staff published pictures on the            KPMG Luxembourg
        networks to grab the attention of                                                        social networks representing its diversity
        the followers on diversity-related or                                                    during the day.
        on the Diversity Day action;

                                                                                                                                                                                               CREATE PARTNERSHIPS
    •   Launch an internal competition
        addressed to its employees;

    •   Disseminate other communication                                                                                                            For the 2016 Diversity Day, KNEIP
        supports.                                                                                                                                  launched a social media campaign to show
                                                                                                                                                   the diversity of its staff: the company
                                                 Cooking Lesssons                                                                                  interviewed dozens of collaborators,
                                                 eBay Luxembourg                                                                                   which where then published on Facebook
                                                                                                                                                   and KNEIP’s other social media.

                                                                                                                                                                                               GET INSPIRED
                                                 eBay Luxembourg organised a cooking
                                                 lesson via Zoom where colleagues shared
                                                 recipes from their home countries. The

                                                                                                                                                                                                   CONNECTED
                                                                                                                                                                                              BEBECONNECTED
                                                 event was an excellent way to learn
                                                 more about different cultures whilst
                                                 simultaneously learning new, delicious
                                                 recipes!

                                           38                                                                                                 39
Communication
         C   tools
Photo        Diversity Day Lëtzebuerg is the platform of
             choice to publicize your commitment to diversity.
             The Diversity Charter Lëtzebuerg provides you
             with a whole range of tools to mobilise all employees
             and stakeholders around this national day.
             These different tools will enable you to show your
             involvement before the day itself. Other elements
             will be transmitted to you at a later date to enhance
             your communication following May 20th.
             Find a downloadable version of all these elements
             on: www.chartediversite.lu/en/pages/diversity-day

    40                     41
Communication tools
C

                                                                                                                                              LOGO
                                                                                                                                              LOGO
                                                                                                           USE OF THE LOGO

                                           It is recommended to illustrate your
                                           communication on the Diversity         Size

                                                                                                                                              EMAILS
                                           Day Lëtzebuerg with the visual
                                           identity created for this purpose      The logo can be used in different sizes.
                                           and not to use the Diversity Charter   The minimum size is 15mm heigh.
                                           Lëtzebuerg main logo.

                                                                                                                                              WEBSITE AND BLOGS
    Do not translate the words on the logo.

                                                                                                                                       15mm

Clear space

In order to respect the visual, we defined exclusion zones.
The logo must remain clear and maintain distance from other elements
that surround it.The minimum dimensions of this distance will always

                                                                                                                                              SOCIAL NETWORKS
be 5mm around the logo.
                                                                                  Logo background colour
   5mm
                                           5mm

                                                                                  The Diversity Day Lëtzebuerg logo will be
                                                                                  always used on white background.
                                                                                  For any special need, please contact the Committee
                                                                                  for the Diversity Charter Lëtzebuerg for approval.

                                            5mm

                                                                                                                                              OFF-LINE COM.
  5mm

                                     42                                                                                 43
Communication tools
C

                                                                                                                                                 LOGO
                                                                                                                                                 LOGO
                                                                                               USE OF THE LOGO

Incorrect Use                                                      Colour palette

                                                                                                                                                 EMAILS
                                                                                                                                                 WEBSITE AND BLOGS
                    DO NOT DISTORT IN ANY WAY

                                                                      CMYK 0 / 99 / 47 / 0        CMYK 56 /100 / 0 / 0   CMYK 0 / 15 / 96 / 0
                                                                      RGB 237 / 27 / 94           RGB 148 / 28 / 129     RGB 254 / 212 / 21

                                                                                                                                                 SOCIAL NETWORKS
                                                                      CMYK 0 / 53 / 96 / 0        CMYK 64 /10 / 0 / 0    CMYK 0 / 88 / 18 / 0
                                                                      RGB 247 / 143 / 39          RGB 66 / 181 / 232     RGB 238 / 67 / 132

                                                                      CMYK 51 / 0 / 83 / 0        CMYK 87 / 82 / 0 / 0   CMYK 55 / 11 / 23 / 0
                                                                      RGB 135 / 198 / 95          RGB 66 / 75 / 160      RGB 206 / 36 / 43

                                                                      CMYK 36 / 71 / 39 / 62      CMYK 21 / 84 / 0 / 0   CMYK 36 / 67 / 0 / 0
                                                                      RGB 85 / 45 / 59            RGB 197 / 77 / 156     RGB 167 / 109 / 174

  DO NOT PUT IN A BOX                  DO NOT CHANGE THE COLOURS

                                                                                                                                                 OFF-LINE COM.
                                44                                                                     45
YOUR EMAIL SIGNATURES
        Communication tools
C

                                                                                                                                              LOGO
                                                                                        TO MATCH THE COLOURS
                                                                                             OF DIVERSITY

In order to communicate your commitment before the event, there is

                                                                                                                                              EMAILS
                                                                                                                                              EMAILS
a choice between two options to add to the Diversity Day Lëtzebuerg
visual, as follows:

                                                                      •   For more information on enriched signatures, see:

Option 1     EN_VISUEL1.JPEG OU HD                                        www.arobase.org/personnaliser/signature-enrichie.htm

                                                                                                                                              WEBSITE AND BLOGS
                                                                      •   Use a mailing campaign to express your message in a targeted
                                                                          manner. Sending emails helps to showcase your actions but also to
                                                                          draw attention of and mobilise target groups regarding this day.

                          We
                                 Act                                  •   Links to your website or to the Diversity Charter Lëtzebuerg
                                                                          presenting Diversity Day, to obtain more information.

                                                                          www.chartediversite.lu/en

                                                                          www.chartediversite.lu/en/pages/diversity-day

                                                                                                                                              SOCIAL NETWORKS
Option 2     EN_VISUEL_INSERT_LOGO.JPEG OU HD

                       We
                             Act                  YOUR LOGO

                                                                                                                                              OFF-LINE COM.
                                     46                                                               47
YOUR WEBSITE, INTRANET
         Communication tools
C

                                                                                                                                       LOGO
                                                                                         AND BLOGS: PLATFORMS
                                                                                          OF YOUR COMMITMENT

You can create news, animate your banners and communicate with

                                                                                                                                       EMAILS
the proposed visuals.There are four ressources available to illustrate
your website:

Option 1      (GENERIC) EN_CARRE.JPEG OU HD                              Option 3   (CUSTOMIZABLE) EN_VISUEL_INSERT_LOGO.JPEG OU HD

                                                                                                                                       WEBSITE AND BLOGS
                           We
                                  Act                                                   We
                                                                                               Act                         YOUR LOGO

                                                                         Option 4

                                                                                                                                       SOCIAL NETWORKS
                                                                                    (CUSTOMIZABLE) EN_VISUEL2.JPEG OU HD
Option 2      (GENERIC) EN_VISUEL1.JPEG OU HD

                                    ct                                                         Act
                           We
                                  A                                                     We

                                                                                                     YOUR LOGO

                                                                                                                                       OFF-LINE COM.
                                    48                                                                 49
SOCIAL NETWORKS
         Communication tools
C

                                                                                                                                              LOGO
                                                                                                FOR OPTIMAL VIRAL
                                                                                                 COMMUNICATION

Social networks such as Twitter, LinkedIn, Facebook, Google Plus, etc. are

                                                                                                                                              EMAILS
privileged media to maximize viral communication. On social networks
you can announce your commitment, your planned actions as well as            Option 1   (GENERIC) EN_VISUEL1.JPEG OU HD
mobilise people around this day. In a second stage, these platforms will
enable you to provide coverage of the day itself (as a post event).

                                                                                                                Act
• Use one of the proposed files on its own or as a complement to your
  article presenting your organisation’s commitment.
                                                                                                        We

                                                                                                                                              WEBSITE AND BLOGS
Example to publish                                                           Option 2   (CUTOMIZABLE) EN_VISUEL_INSERT_LOGO.JPEG OU HD

                                                                                                          Act                     YOUR LOGO

                                                                                                                                               SOCIAL NETWORKS
                                                                                                   We

                                                                                                                                                      NETWORKS
   ‘‘On May 20th, - Name of organisation - is participating in
     Diversity Day Lëtzebuerg, the national day of diversity in

                                                                                                                                              SOCIAL
     Luxembourg. More info on our actions in favour of diversity
                                                                             Option 3   (CUTOMIZABLE) EN_VISUEL2.JPEG OU HD
     on - link to your website - #DiversityDay21’’

                                                                                                 We
                                                                                                        Act

                                                                                                                                              OFF-LINE COM.
                                                                                                           YOUR LOGO

                                      50                                                                   51
POSTERS & FLYERS
         Communication tools
C

                                                                                              LOGO
                                                                          FOR YOUR OFF-LINE
                                                                           COMMUNICATION

Posters will be available announcing Diversity Day Lëtzebuerg.

                                                                                              EMAILS
Customizable versions to match your visual identity will be provided to
you so that you can communicate on the event at your organisation’s
key locations one month before it takes place.
• Use one of the proposed files on its own or as a complement to your
  article presenting your organisation’s commitment.

                                                                                              WEBSITE AND BLOGS
Poster Examples

                                                                                              SOCIAL NETWORKS
                                                                                                       COM.
                                                                                              OFF-LINE COM.
                                                                                              OFF-LINE
                                  52                                           53
The steps
     D
         to remember

54         55
INVOLVEMENT
    The steps to remember
D                                                                      OF THE ORGANISATIONS:
                                                                         COMMIT IN 3 STEPS

                                          1                      2                                                 3
                                              2nd March 2021          22nd April 2021          29th April 2021          20th May 2021

                                                        Reception of the support kit: ideas for action and communication

                                                                                                                        DIVERSITY
                                                                                                                        ACTIONS
                                              Preparation            Update on actions        Selecting the
                                              and information        programmed by            organisations
                                              workshop for           the organisations        for the official
                                              Diversity Day          at the Diversity         on the field visit       Charter
                                              Lëtzebuerg             Charter                                           communication:
                                                                                                                       consolidation
                                                                                                                       and relay of the
                                                                                                                       various actions

                                              Reception
                                              of the support
                                              kit: ideas for
         2019 Diversity Awards Ceremony
                                              action and
                                                                                                                       4th Diversity
                                              communication
                                                                                                                       Awards ceremony

                        56                                                               57
The Diversity Charter Lëtzebuerg is supported by:

IMS - Inspiring More Sustainability - for more than 10 years,
has been the leading network of Luxembourg companies involved
in Corporate Social Responsibility (CSR).

IMS explores new solutions and concretely tests sustainable
alternatives, thanks to working groups and pilot projects with
positive impacts.                                                           COMMITEE FOR THE DIVERSITY CHARTER LËTZEBUERG
                                                                            PO/ IMS Luxembourg
Through these projects, IMS facilitates initiatives by mobilizing all       BP. 2085
stakeholders (private, public and associative).                             L-1020 Luxembourg

IMS is an independent, apolitical, non-profit organization that             Tél : +352 26 25 80 13
benefits from the expertise of an agile and creative team. The              info@chartediversite.lu
                                                                            www.chartediversite.lu
network represents 16% of the Luxembourg workforce and is the
national representative of the European organization CSR Europe.
                                                                            Produced at Grand Duchy of Luxembourg. March 2021

                                                                            All rights reserved Committee for the Diversity Charter Lëtzebuerg / IMS Luxembourg

                                                                            Neither the Committee for the Diversity Charter Lëtzebuerg, nor any other
                                                                            person acting on its behalf can be held responsible for any use made of the
                                                                            information in this publication.

                                                                            ISBN 978-2-9199642-3-9

                                 58                                                                                         59
CHARTE
                                                                     de la DIVERSITE
                                                                     LËTZEBUERG

                                                    Would you like
                                                 to engage in favor of
                                               diversity promotion and
                                                  non-discrimination ?

                                          Become a signatory and
                                             act for diversity.
                                                 www.chartediversite.lu

The Diversity Charter Lëtzebuerg is supported by:

Luxembourg’s leading network for Corporate Responsibility

IMS Luxembourg                    Siège Social :            Tel: +352 26 25 80 13      Retrouvez-nous sur les réseaux sociaux:
B.P. 2085                         33 rue du Puits Romain    info@imslux.lu             Linkedin, Twitter, Facebook, Youtube, Flickr

L-1020 Luxembourg                 L- 8070 Bertrange         www.imslux.lu
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