SPS 18-19 - SCOTTISH PRISON SERVICE ANNUAL DELIVERY PLAN 2018/19

 
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SPS 18-19 - SCOTTISH PRISON SERVICE ANNUAL DELIVERY PLAN 2018/19
SCOTTISH PRISON SERVICE
ANNUAL DELIVERY PLAN 2018/19

SPS 18-19
 UNLOCKING POTENTIAL
 TRANSFORMING LIVES
FOREWORD
                  ........................................................................................................................   01

PROFESSIONALISM
                  ........................................................................................................................   03

PARTNERSHIP       ........................................................................................................................   04

PURPOSE           ........................................................................................................................   05

GOVERNANCE        ........................................................................................................................   06
01

FOREWORD BY THE
CHIEF EXECUTIVE

                                        This Annual Delivery Plan (ADP)            Delivery of the SPS Strategy for
                                        2018/19 is the second ADP in               Women will include progressing the
                                        the Corporate Planning cycle. It           design and construction of the new
                                        describes the programme of service         National Facility for Women and the
                                        development and improvement for            development of two Community
                                        the year ahead, building upon our          Custody Units in Glasgow and Dundee.
                                        achievements in 2017/18. In this
                                        ADP we detail the Essential Actions        We will further develop our
                                        we will undertake in 2018/19.              engagement with Community Justice
                                                                                   partners to ensure that practical
                                        A particular focus this year will be       Throughcare and community
The SPS Corporate Plan 2017/20          progressing our plans to professionalise   based support arrangements are in
(the Plan) is a three year plan which   the role of the prison officer through     place for those leaving custody.
sets out our aspirations for how we     the Prison Officer Professionalisation
will support those in our care.         Programme (POPP). This work is hugely      In this the Year of Young People we will
                                        important in equipping our staff with      also continue to implement the Strategy
                                        the skills necessary to encourage          for Young People in Custody in order to
                                        and support those in our care on a         improve participation and support their
                                        journey towards desistance from            transition to positive destinations.
                                        crime and successful reintegration
                                        into their communities. It also aims to    Through these major initiatives, in
                                        provide our dedicated workforce with a     conjunction with the other areas for
                                        modern professional career structure       service development and improvement
                                        and increased job satisfaction.            set out in the Plan, we will continue
                                                                                   on our transformational journey
                                        Before the end of 2018 we aim to           with a view to enabling those in our
                                        have implemented our commitment            care to transform their own lives.
                                        to introduce smoke free prisons.
                                        This move will have significant
                                        health benefits for those in our
                                        care and protect our staff from the        Colin McConnell
                                        dangers of second hand smoke.              Chief Executive
SCOTTISH PRISON SERVICE
                                                                             ANNUAL DELIVERY PLAN 2018-19                02

WHO                                        THE SPS CORPORATE                            HOW THE ADP HAS
WE ARE                                     PLAN 2017/20                                 BEEN DEVELOPED

The Scottish Prison Service (SPS)          The Plan is evidence based and               The ADP has been developed in
was established in 1993 as an              focuses on service development and           accordance with our Performance
Executive Agency of the Scottish           improvement and describes a journey          Management Framework. Business
Government (SG). We accommodate            of transformational change. It defines       Improvement Plans are developed on
those who are committed to our             our contribution to the delivery of          an annual basis by each Directorate.
care by the Courts, when a custodial       the National Outcomes for Scotland           These contain the Essential Actions
disposal is deemed appropriate.            and the national strategy Justice in         necessary to deliver our Strategic
                                           Scotland: Vision and Priorities.             Outcomes across the Directorate
There are 15 prisons located across                                                     structure. These are underpinned
Scotland. Thirteen are directly operated   Our Strategic Themes define the              by Business Improvement Plans in
by SPS and 2 by private sector operators   broad areas where we will focus on           each Establishment and Area.
under contract to SPS who are required     improving and developing our service.
to provide services of equivalent                                                       The ADP consolidates the Essential
standard. We directly employ around        Our Strategic Outcomes describe              Actions from each Directorate Business
4,500 staff and accommodate 7,500          what we aim to achieve from our              Plan into a single framework and
individuals in our establishments.         programme of service development             represents an ambitious programme
                                           and improvement activity.                    for change in the year ahead. Some
We operate the Victim Notification                                                      service development and improvement
Scheme for registered victims of           For each Strategic Outcome                   programmes and initiatives will extend
crime who have the right to receive        we have identified Key Success               by design across two or more reporting
information about the progression          Indicators. Delivery of these                cycles. N.B. The Essential Actions
and eventual release of the person         elements is considered critical              detailed in this ADP represent only
convicted of the offence against them.     to achieving our outcomes.                   those elements of activity that are
                                                                                        scheduled for delivery in 2018/19.
We manage the contract for the
Scotland wide Court Custody and                                                         The ADP has been informed by a
Prisoner Escorting Service for the                                                      high level analysis of the policy and
provision of the safe and secure                                                        fiscal environments by our Executive
transport of those in custody                                                           Management Group (EMG) and
to and from Courts on behalf of                                                         Advisory Board in order to identify
multi-agency justice partners.                                                          priority areas for 2018/19 within the
                                                                                        context of the Corporate Plan.

                                                                                        HOW WE MONITOR
                                                                                        PERFORMANCE
                                                                                        Performance is managed by the EMG
                                                                                        and monitored by the Advisory Board
                                                                                        each of which receive outcome focused
                                                                                        quarterly performance reports.

                                                                                        We utilise a range of evidence
                                                                                        sources to assess our performance
                                                                                        over the life of the ADP.

                                                                                        A Performance Overview and Analysis is
                                                                                        published as part of our Annual Report.
PROFESSIONALISM                                                      SCOTTISH PRISON SERVICE
                                                                                  ANNUAL DELIVERY PLAN 2018-19                 03

             Strategic Outcome: Unlocking potential
             We will have the right people with the right skills in the right place at the right time.

             Key Success Indicators (KSI)     We will have:

             1                                Redesigned the training and qualifications of frontline staff and
                                              introduced continuing professional development for all staff
                                              in support of the POPP that ensures our staff are equipped to
                                              practice with a person centred, asset based approach.

             2                                Designed the new operating model for the service in a way which will
                                              systematically facilitate the delivery of custodial services which are
                                              person centred and asset based.

Essential Actions ADP 2018-19                                                                By                  When   KSI

We will deliver the programme of activity identified by the POPP for 2018/19                 OCE                 Q4     1, 2
including further development of the proposed operating model.

We will develop the Human Resources related products of the POPP as required.                CS                  Q4     1, 2

We will scope a potential software solution to the rostering and deployment                  OD                  Q4     2
of staff which would also support implementation of the POPP.
PARTNERSHIP                                                     SCOTTISH PRISON SERVICE
                                                                              ANNUAL DELIVERY PLAN 2018-19                04

              Strategic Outcome: Unlocking Potential
              Our collaboration with partners results in enhanced service provision and
              better personal outcomes for those citizens in and leaving our care.

              Key Success Indicators (KSI)   We will have:

              3                              Worked with partners through Community Justice partnership
                                             arrangements to ensure that those in and leaving our care will have
                                             better access to housing, health and welfare benefits services.

              4                              Defined our relationship with Prison Based Social Work Services
                                             to ensure that it better meets the needs of those in our care and
                                             aligns with our new operating model.

              5                              Identified service delivery options with partners that address
                                             the Health and Social Care needs of those in our care.

Essential Actions ADP 2018-19                                                            By                  When   KSI

We will work with the Department for Work and Pensions (DWP) to                          S&I                 Q4     3
agree a partnership arrangement around the design and delivery of
welfare services across the prison estate including the distinctive role
of Jobcentre Plus in the reintegration of people leaving our care.

We will implement with partners the Sustainable Housing on Release for Everyone          S&I                 Q4     3
(SHORE) standards across the prison estate, to ensure effective and consistent
arrangements are in place for the provision of housing advice and support for
those in and leaving our care.

We will further develop our partnership working arrangements with Community              S&I                 Q4     3
Justice Scotland and local Community Justice partnership arrangements.

We will work with Social Work Scotland to develop future governance                      S&I                 Q4     4
arrangements for Prison Based Social Work.

We will work collaboratively with the SG and partners in the new Health and              S&I                 Q4     5
Justice Collaboration Improvement Board to develop a model for social care
delivery in prisons.
PURPOSE                                                         SCOTTISH PRISON SERVICE
                                                                             ANNUAL DELIVERY PLAN 2018-19                05

             Strategic Outcome: Transforming Lives
             Our communities are safer because those citizens in our care are supported to build
             on their assets and return to their communities as productive citizens.

             Key Success Indicators (KSI)   We will have:

             6                              Developed and implemented new procedures in relation
                                            to case management which support a person-centred
                                            approach with a clear linkage with purposeful activity.

             7                              Delivered the outputs identified by our strategic programme
                                            of work to improve purposeful activity and place rehabilitation
                                            at the centre of our engagement with those in our care.

             8                              Developed the new model for women in custody with a
                                            focus on recovery that is designed around a smaller national
                                            facility and innovative community custody units.

             9                              Taken forward our Vision for Young People in Custody through
                                            the provision of a range of age appropriate opportunities
                                            to enable them to prepare for a positive future.

Essential Actions ADP 2018-19                                                           By                  When   KSI

We will consolidate and embed the SPS Strategy for Women by progressing                 S&I                 Q4     8
the design and construction of the new National Facility for Women and the
development of the planned Community Custody units in Dundee and Glasgow.

We will implement the Strategy for Young People in Custody in order to                  S&I                 Q4     9
improve participation and support the transition to positive destinations.

We will implement smoke-free prison arrangements.                                       OD                  Q3     n/a

We will deliver an outcomes based and consistently applied process to support           OD                  Q4     n/a
a reduction in violence. This will include the introduction of a strategy to
manage the risk presented by Serious Organised Crime Groups (SOCG) and
take account of the changing nature of substance misuse in a prison setting.
GOVERNANCE                                                        SCOTTISH PRISON SERVICE
                                                                                ANNUAL DELIVERY PLAN 2018-19                06

              Strategic Outcome: Delivering Best Value
              Our services are efficient, effective and provide value for money.

              Key Success Indicators (KSI)   We will have:

              10                             Discharged our obligations under the Public Sector Equality Duty
                                             including the delivery of our Equality Outcomes for 2017/20.

              11                             Made changes to the configuration of the prison estate on the basis of a
                                             strategic and evidence based approach to population management in order
                                             that those in our custody are accommodated in appropriate settings.

              12                             Implemented a structured approach to continuous improvement which
                                             will embed routine self-evaluation into the planning and performance cycle
                                             to inform our programme of service improvement and development.

              13                             Developed proposals in relation to our HQ function which support
                                             efficiency, effectiveness and value for money as well as delivering
                                             benefits to staff in terms of smarter working practices.

Essential Actions ADP 2018-19                                                              By                  When   KSI

We will implement our Equality Outcomes.                                                   CS                  Q4     10

We will engage with partners and stakeholders to finalise the development                  S&I/OD              Q4     11
of a shared SPS and SG strategic approach to population management
and estate configuration and commence implementation.

We will undertake a review of our Key Performance Indicators in conjunction                S&I                 Q4     12
with the SG.

We will continue to explore options for ‘smarter working’ in the headquarters setting.     OCE                 Q4     13
SPS 18-19
Scottish Prison Service
Headquarters
Calton House
5 Redheughs Rigg
South Gyle
Edinburgh
EH12 9HW

© Crown copyright 2018

This document is also available on our website www.sps.gov.uk

Produced for Scottish Prison Service by APS Group Scotland, April 2018
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