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BROADCASTER
Asia-Pacific Institute                                                      Quarterly 4, 2020
for Broadcasting
Development Kuala                                                           Volume 19 No. 3
Lumpur, Malaysia                                                            ISSN: 1675-4751

          Women leaders talk about leadership roles and
               responsibilities in the new future.

       @myaibd           @myaibd   @myaibd   www.aibd.org.my   admin@aibd.org.my          +603-2282 7192
BROADCASTER - Asia-Pacific Institute for Broadcasting ...
contents
3    From the Director’s Desk
4    First ever virtual COVID sharing session - 9th April
6    Role of Public Service Broadcasters during pandemic
6    ‘Infodemic’ amidst Pandemic
7    AIBD COVID sharing session 2 :
     Heads of Oraganisations & Representatives - 23rd April, 2020

10   Content Sharing among broadcasters during pandemic - 30th April. 2020
11   Content Sharing Outcome
12   Managing Cybersecurity during COVID-19 - 5th May, 2020
13   Crisis Communications - What You Should Know - 14th May, 2020
15   Safety for Journalist
17   ITU-WHO-UNICEF Initiative delivers vital information on COVID-19
18   Protecing Kids Online
20   A Critical Role on a Bigger Stage
22   Round the Clock Watch of the Covid-19 Outbreak
22   Reliable Information through Community Radio
24   The latest techonological trends in broadcast and media industries during the
     crisis of COVID-19

26   From Wuhan to the world - Phoenix Satellite TV’s Coverage
28   Health and Broadcasting in the Asia-Pacific
29   First Woman to head Fiji TV
30   DRM- An Introduction to Efficient Broadcasting - 6th May
31   SPT Experts’ Group Meeting
33   Reporting on Health Issues: Training for Emergencies and Outbreaks
35   Seminars on Combating Disinformation
36   Fiji preparation for Broadcast seamlessly integrated to broadband delivery

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BROADCASTER - Asia-Pacific Institute for Broadcasting ...
Broadcaster
 FROM THE DIRECTOR’S DESK

                               Warmest greetings from the Asia-
                               Pacific Institute for Broadcasting
                               Development.

                               This is the last edition of our quarterly
                               Broadcaster magazine for 2020. When
                               I wrote the message in the January
                               edition, I remember penning down the         BROADCASTER
                               plans for the year. There was so much        VOL. 19 No. 3 - Quaterly 4 2020
                               optimism, hope and plans for 2020.
                               But, much to the dismay of every one         Published 4 times a year by the Asia-Pacific
                                                                            Institute for Broadcasting Development
                               this global pandemic has jeopardized
                               everything. We don’t really know for
                               how long this pandemic is going to
                               constrict us.                                PUBLISHER
                                                                            AIBD
                               Both our Asia Media Summit and the
                               General Conference had to be cancelled.      EDITOR
                               And many of our regional events              Jigme Thinley

were also either cancelled or put on hold. However, despite all the
                                                                            CONTRIBUTORS
challenges the Secretariat organised some relevant and interesting
                                                                            Philomena Gnanapragasam
activities, albeit virtual, for the benefit for our members. We had to
                                                                            Lee Lai Mee
quickly adjust to the new reality and get it going.
                                                                            Jigme Thinley
So far we have conducted about 20 online workshops and webinars,            Monica Phang
from April till end September. From COVID management to journalism;         Fathimath Leeza
from cyber security to digital archives and TV audience measurement         Syed Nabeel Hassan Tirmazi
we have covered almost all the key aspects of broadcasting industry
and their needs, both current and the future.                               OFFICE
                                                                            Asia-Pacific Institute for
We have also organised some interesting and high-profile webinars,          Broadcasting Development (AIBD)
relevant to the changing times and needs. ‘Children Living in the
                                                                            PO Box 12066
Pandemic’ and ‘Women Leading the Future’ were two of the webinars
                                                                            50766 Kuala Lumpur
joined by prominent speakers, including diplomats and ministers,
                                                                            Malaysia
from various countries. The outcomes have been good- we have been
able to make some new partners and renew old ones, notably with             Tel           : (60-3) 2282-4618
UN-ESCAP, UNICEF and ITU.                                                   Fax           : (60-3) 2282-2761
                                                                            Email         : training@aibd.org.my
The Secretariat is planning a virtual extraordinary Executive Board         Website       : www.aibd.org.my
(EXBO) meeting soon. Discussion is ongoing with regards to the
meeting with the EXBO officials and the President and Vice-President        DESIGN, LAYOUT AND
of the General Conference. We will share the outcome, including the
                                                                            PRINTED BY:
minutes of the meeting.
                                                                            Gillin Printers Sdn Bhd.
                                                                            No. 26 & 28, Jalan Vivekananda,
Meanwhile, we have been exploring new opportunities, both in terms
of partners and areas. The pandemic- as much as it has restricted us-       Off Jalan Tun Sambanthan,
has also opened our eyes to go and do beyond the normal. We will            Brickfields, 50470 Kuala Lumpur
bring you relevant and timely services for your benefit.
                                                                            The views and opinions expressed or
If you have any feedback or suggestions on anything related to the          implied herein are those of the authors and
Secretariat and its services, please do not hesitate to write or call us.   contributors and do not necessarily reflect
Until we meet again take care and stay safe.                                the views of the AIBD

Philomena Gnanapragasam
Director

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 WOMEN LEADING THE NEW FUTURE- 10th SEPTEMBER

Empowered Women– Empowering Women
Contributed by Monica Phang & Fathimath Leeza
Programme Managers, AIBD
                                                                                   the opportunities and strategies
                                                                                   to manage the evolving roles
                                                                                   and responsibilities.

                                                                                   The purpose of the webinar was
                                                                                   to further highlight the women in
                                                                                   leadership roles that inspire other
                                                                                   women and provide platform to
                                                                                   spotlight their journey and how
                                                                                   they adapted to the fresh new
                                                                                   challenges brought about by the
                                                                                   COVID-19 pandemic.

                                                                                   More than 100 participants from
                                                                                   over 20 countries participated in
                                                                                   the webinar.

The   Asia-Pacific     Institute      for   opening remarks were given by          The webinar was moderated by
Broadcasting           Development          the President of AIBD, Mr Rajeev       Ms Philomena Gnanapragasam,
(AIBD)       organised      a      global   Singh,    Chief   Finance   Officer,   Director,    Asia-Pacific   Institute
webinar      on     women       leaders-    Prasar Bharati, India.                 for Broadcasting Development
‘Women Leading the New Feature’                                                    (AIBD) and Mr Rizal Giovanni P.
on 10th September, 2020. The                Eight     distinguished     women      Aportadera Jr., Director General
webinar brought together top-               leaders shared their personal          of    Philippine      Broadcasting
notch women leaders in various              experiences and stories of success     Service (PBS).
fields to talk about the leadership         as leaders in spearheading their
in the new future.                          respective expertise in diverse        AIBD conducted a small online
                                            fields.                                survey as part of this webinar.
Among the prominent speakers                                                       There were 262 respondents,
are   women         leaders     holding     From women at the frontline of         of which 83% were women and
political    portfolios,      diplomats     COVID management to economic           13.7% men. When asked about
and bureaucrats                             freedom; and from women at             the number of women in their
The   keynote       address     of   the    the forefront of Science and ICT       respective    organisations,    over
event was delivered by H.E.                 to socio-economic wellbeing, the       70% answered that there were
Dr. Armida Salsiah Alisjahbana,             Webinar witnessed the women            more women or equal number
Under-Secretary-General                of   leaders spoke on various issues,       of men and women and of these
United Nations and Executive                challenges    and   way     forward    only 13% were at CEO level,
Secretary      of    Economic        and    to lead the ‘new future’. The          42%    were     at   Director   level
Social      Commission      Asia     and    Webinar also provided a platform       and the rest were at middle
the Pacific (ESCAP), while the              for the women leaders to discuss       management.

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 WOMEN LEADING THE NEW FUTURE- 10th SEPTEMBER

KEYNOTE ADDRESS                       the Supreme Court. She holds                   Ms. Okuda served the United
H.E.     Dr.    Armida     Salsiah    the rank of Colonel in the Army                Nations    Economic        and   Social
Alisjahbana- is Under-Secretary-      Reserve Force and is a graduate                Commission for Western Asia
General of United Nations and         of the Command and General                     (ESCWA) in Beirut as the Chief
Executive Secretary of Economic       Staff Course of the Armed Forces               of the Governance and State-
and    Social   Commission     Asia   of the Philippines.                            Building Section and as the Team
and the Pacific (ESCAP). Prior                                                       Leader responsible for ESCWA
to this she was the Minister of       Dr Sarah Alade                                 Knowledge Management
National Development Planning         - is the Special Advisor to the
and the Head of the National          Nigerian President on Finance                  Dr. Anne Felicia Ambrose
Development Planning Agency,          &     Economy.           Responsible     for   - is the recipient of 2020 American
Indonesia and served as co-           Monetary            Policy     Committee       Medical Association’s Inspiration
chair of the Global Partnership       Meetings and is the Chair of                   Award. She is Associate Professor
for    Effective     Development      Monetary Policy Implementation                 and Research Director in the
Cooperation.                          Committee. She also served as                  Department        of    Rehabilitation
                                      Chairman Board of Directors for                Medicine at Montefiore Hospital,
THE PANEL                             Nigeria        Interbank      Settlement       Bronx. She is training women
H.E. Smt. Smriti Zubin Irani          System,            Chairman     Payments       physicians nationally, and has
- is India’s youngest minister        System Strategy Committee.                     written a manual on managing
in the government and the first                                                      COVID-19        recovery    at   home
woman to hold office as Union         YBhg.          Dato’      Suriani      binti   which     has    been      extensively
Minister for Human Resource           Dato’ Ahmad                                    distributed in many countries.
Development (from May 2014 to         -     is     the    current    Secretary-
July 2016) and as Union Minister      General of the Communications                  H.E Dr. Kiran Bedi
of Textiles. Prior to this she was    and Multimedia Ministry. She has               -   is    the    Lt.   Governor      of
the Minister for Information &        served as Director of the National             Puducherry, India. She is the
Broadcasting from July 2017 to        Institute of Public Administration             first woman in India to have
May 2018. She was elected to          and as Secretary-General of the                joined the officer ranks of Indian
the Upper House of the Indian         Ministry of Women, Family and                  Police Service as well as the
Parliament      representing   the    Community Development. She                     first woman to be appointed
State of Gujarat.                     has also served in the Ministry                as Police Advisor to Secretary
                                      of         International      Trade     and    General in United Nations, in the
H.E Sara Duterte                      Industry as well as the Ministry               Department of Peace Keeping
- is currently on her third term      of Defence.                                    Operations in New York. The
as the Mayor of Davao City in the                                                    Ramon Magsaysay Award winner
Philippines. She is the youngest      Ms Atsuko Okuda                                has authored several books and
and the first elected woman           -is                the           Regional      has a biopic on her life called,
mayor of Davao, a city with a 1.5     Director            of       International     “Yes Madam Sir”.
million people. Before running        Telecommunications                    Union
for public office, she worked for     (ITU), for Asia Pacific Region.

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 WOMEN LEADING THE NEW FUTURE- 10th SEPTEMBER

Women’s contribution significant:
USG of UN-ESCAP
Contributed by Monica Phang & Fathimath Leeza
Programme Managers, AIBD
                                                                       a gender-responsive regional
                                                                       programmes      to    ‘leave    no
                                                                       one behind’. Ms Alisjahbana
                                                                       highlighted 3 polices that are the
                                                                       most pertinent to the discussion
                                                                       as:
                                                                       -       Improve social protection
                                                                       systems and widen safety nets.
                                                                       Governments need to advocate
                                                                       for the allocation of sufficient
                                                                       fiscal space, especially targeting
                                                                       women and girls, along with an
                                                                       improved regulatory and policy
                                                                       framework.

                                                                       -       Emphasize       women’s
                                                                       entrepreneurship as a catalyst
The Asia-Pacific region has         Development Goals (SDGs),          for promoting women’s economic
seen a significant progress         focusing on gender equality and    empowerment.          Increasing
in the past few decades, and        empowerment of women and           women entrepreneurs’ access to
women’s contribution has been       girls.                             finance and digital technologies
significant according to the                                           through     partnerships     with
Under-Secretary-General       of                                       governments,             financial
United Nations and Executive        “The COVID-19 pandemic has         institutions and the private
Secretary of Economic and Social    complicated the measures in        sector are essential elements in
Commission Asia & the Pacific       achieving the SDGs,” she said.     this process.
(UN-ESCAP), Ms Armida Salsiah       “Disproportionate burden placed
Alisjahbana.                        on women health care workers;      -       Work       together     in
                                    the heavier economic impact        improving gender data and
“As a result, it has promoted       on informal sector workers and     statistics along with development
an increasingly inclusive and       small to medium-size women led     partners.       Collecting    and
sustainable economic growth,”       enterprises; and the increase of   analyzing high-quality, timely,
she said.                           physical and/or sexual violence    and sex-disaggregated data can
                                    towards women and girls.”          measure progress on gender
She also highlighted the key        The United Nations, including      equality and the empowerment
challenges of the Sustainable       the ESCAP, has come up with        of women and girls.

Women will lead from the frontiers
Contributed by Monica Phang & Fathimath Leeza
Programme Managers, AIBD
Women will lead from the            and contribution of women          brought and how her government
frontiers, says the Indian Union    and we have now made sure          was circumventing them, ‘from
Minister for Child and Women        that ‘women-led development’       delivery      of    supplementary
Development, and Textiles, Smriti   becomes the mantra for the         nutrient     to    pregnant  and
Zubin Irani. She quoted her Prime   Indian Government.”                lactating women and children,
Minister, Mr Narendra Modi;                                            to supplying of rations to 800
“Now is the time for the nation     She underscored spectrum of        million citizens’.
to benefit from the leadership      challenges that the pandemic

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BROADCASTER - Asia-Pacific Institute for Broadcasting ...
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 WOMEN LEADING THE NEW FUTURE- 10th SEPTEMBER

From transferring cash to over
220 million women hailing
from economically challenged
background    to   empowering
women with their health and
medical needs, Minister Irani
highlighted some of key areas
that her government is working
on with regards to women and
girls.

She said that a dedicated fund is
                                     ‘Beti Bachao, Beti Padhao’ (Save     many others.
set up for establishing fast track
                                     the girl child, educate the girl
courts dedicated to providing
                                     child) and Sukanya Samriddhi         She also said that a first ever
judicial remedies to women,
                                     Account (Girl Child Prosperity       stringent law to protect women
especially in cases with regards
                                     Account) were some of the            and children from trafficking will
to harassment or violence
                                     initiatives she underlined, among    be presented in the Parliament.
against women.

Collaborate with the local government
Contributed by Monica Phang & Fathimath Leeza
Programme Managers, AIBD
Sharing her experiences on
COVID management in her city
of Davao, the Philippines, its
Mayor, Ms Sara Z. Duterte, said
that collaboration with the local
government is key to handling
any crises. The importance of
reaching out to experts to guide
and set the policies and protocols
is key, she added.

Mayor Sara said she personally
campaigned and encouraged
the use of face masks, largely
intended to protect the people       mitigating activities such as food   for decisions, measures, and
against the spread of infection.     distribution as well as farmers      policies that were implemented.
“Never was I seen out in public      to partner with government in
without a mask on — simply           addressing pressing needs and        Mayor Sara called upon fellow
because I believe that the           at the same time providing them      women leaders to be relentless,
best way to influence others,        with economic empowerment.           despite      the       challenges,
especially those who look up to                                           adversities, pressure, fear and
me, is by showing example.”          As a way to engage the public        uncertainty, by pausing and
                                     and open the line of direct          examining oneself, and looking
Another strategy she used was        communication with the public,       for the values collected along the
‘people helping people’. She         she launched a daily programme       way.
said that she quickly rewarded       aired over the Davao City
communities for registering the      Disaster Radio. This platform,       The city of Davao has a population
lowest number of cases, and          she said, helped to answer           of 1.6 million.
including minority groups for        queries and provide explanations

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 WOMEN LEADING THE NEW FUTURE- 10th SEPTEMBER

Behind every successful woman is she herself
Contributed by Monica Phang & Fathimath Leeza
Programme Managers, AIBD
                                                                            The nine leadership beliefs Dr
                                                                            Bedi highlighted:

                                                                            1.     Stay focused on your
                                                                            higher purpose – do your best!

                                                                            2.     Constantly self-evaluate -
                                                                            give time for personal reflection
                                                                            and audit of your mind;

                                                                            3.     Never let monotony set
                                                                            in- Look out new ventures &
                                                                            opportunity, be willing to learn;

                                                                            4.     Gratitude  -   Remain
                                                                            grateful for whatever anyone
                                                                            does to you;
The real change will come              she advised them to ‘become
when powerful women are                and remain exceptional’ and to       5.     Remain Authentic - Live
less of an exception. Behind           ‘practice excellence, not as a       up to the trust you are creating.
every successful woman is she          skill but as an attitude’.           Your Audio and Video must
‘herself’. Those were some of the                                           match. You can’t be saying
key messages as Dr. Kiren Bedi,        Dr. Bedi also remarked on the        something and doing something
Lt Governor of Puducherry in           importance of male support           else.
India enthralled the participants.     for women empowerment and
                                       the vital necessity of teaching      6.      Crucibles for women are
Dr. Bedi is India’s first woman to     men how to work and live with        your real tests - For example
join officer ranks of the Indian       empowered women.                     finding your own ways to manage
Police Service in 1972. She                                                 COVID;
shared her lifelong experiences        She reflected on the lessons
and lessons.                           taught by her parents that           7.    Draw      line   between
                                       women are the real architects,       personal and professional
“I am 71 years old, I have done        leaders of development along
it, and will strive to do it as long   with men. “Remember that in          8.     Valuing your health
as there is enough energy in me        the society, women who break
to do it,” she said.                   down barriers will be those who      9.       Stop fearing fear - and
                                       will ignore limits.”                 you will have a sense of freedom
For   aspiring   women     leaders,                                         in all that you do.

More women are coming out of their “shells”
Contributed by Monica Phang & Fathimath Leeza
Programme Managers, AIBD
The Secretary-General of the           a “New Normal Leader”, means         who speak the language          of
Ministry of Communication and          keeping up with the fast-paced       technology,” she stressed.
Multimedia Malaysia (MCMM),            world.
Dato’ Suriani binti Dato’ Ahmad                                             She added that living in this
says that the future news has to       “Media play an even profound         new normal, technology and
be designed on how we live our         role    in   perpetuating    how     media are becoming the agent
lives. Sharing her views on the        societies are organised as well as   for social change. This facilitates
topic “Leading Media in the New        looking at how our surroundings      many creative people to shine
Future”, Dato’ Suriani said being      are flooded with digital natives     their creativity especially more

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BROADCASTER - Asia-Pacific Institute for Broadcasting ...
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 WOMEN LEADING THE NEW FUTURE- 10th SEPTEMBER

women, young and old coming
out of their “shells” including the
transformative role of media in
combating gender disparity and
women empowerment.

By 2022, 60% of global Gross
Domestic Products (GDP) will be
digitized with growth in every
industry driven by digitally-
enhanced offerings, operations,
and relationships, based on
International Data Corporation
                                      Scientific     and       Cultural   potential to influence the policy-
(IDC)’s predictions.
                                      Organization (UNESCO), is to        making process, especially in
                                      prepare and execute activities      times of crisis and emergency.
Therefore, she said, an urgent
                                      that will enhance the skills
action is required to ensure the
                                      and awareness to use ICTs for       She concluded by saying that
benefits of these transformations
                                      educational or career purposes.     media can be the driving force
are distributed equitably.
                                                                          to shape the worldview of
                                      In addition to educating the        consumers.
Her Ministry and the National
                                      public about policy changes,
Commission of Malaysia for
                                      media are set to help create
United   Nations  Educational,
                                      public opinion with a significant

A ‘seat at the table’
Contributed by Monica Phang & Fathimath Leeza
Programme Managers, AIBD
There     should      be   policies   will take 99.5 years to close the
formulated so that women              global gender gap.
have a ‘seat at the table’ and
be co-creators of any strategic       In Nigeria, lack of critical
interventions.     This    process    education, skills and training
need to include dialogue and          opportunities, particularly in
partnership with women-focused        traditionally    male-dominated
groups, both in the private sector    fields, is one of the factors
and in civil society organizations.   inhibiting gender equality among
                                      many others.
These were the words from the
Special Advisor to the President      Dr Alade also said there            and other support to MSMEs,
of Nigeria on Finance and             are inadequate policies and         many of which are owned by
Economy, Dr Sarah Alade. She          regulatory frameworks aimed         women.
said economic empowerment             at identifying and protecting the
of women is a key driver of           rights of women, and ensuring       She further stated that Nigeria is
economic growth and improved          equal representation and access     accelerating the implementation
development           outcomes,       across various sectors.             of previously planned projects,
ultimately leading to improved                                            including the recently approved
economic resilience.                  In response to the COVID-19         World Bank supported Adolescent
                                      pandemic and protection of          Girls Initiative for Learning and
Citing The World Economic             most vulnerable, Dr Alade,          Empowerment (AGILE) Project
Forum’s 2020 Global Gender            said the President of Nigeria,      aimed at improving access to
Gap report published in 2019,         Muhammadu Buhari and his            secondary school opportunities
she said, at this current rate, it    government, provided tax relief     in targeted areas.

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 WOMEN LEADING THE NEW FUTURE- 10th SEPTEMBER

Technology and Women                                                     10    countries.  The    events,
                                                                         launched Thailand on 17 August
                                                                         2020, were attended by inspiring
Contributed by Monica Phang & Fathimath Leeza
                                                                         high-level speakers and female
Programme Managers, AIBD
                                 leverage the power of digital           leaders from the government,
                                 platforms and infrastructures           academia and industry.
                                 in building resilience needed
                                 to     protect     against   global     Ms Okuda also highlighted the
                                 emergencies.                            ‘Equals in Tech Awards 2020’,
                                 Founded by ITU, UN Women,               which recognises outstanding
                                 the International Trade Centre,         individuals, organisations, and
                                 GSMA, and the United Nations            projects that have made a
                                 University in 2016, the ‘EQUALS         significant impact and promoted
                                 Global Partnership’ programme,          gender equality in digital access,
                                 brings      together    women-led       skills, leadership, and research.
                                 SMEs in tech sector from Africa,
                                 Asia, the Middle East, and South        In 2019, ITU with UNICEF and
                                 America. Ms. Okuda added                other partners launched an
                                 that the programme is not just          initiative called ‘Giga’ which
                                 about providing women’s and             connect schools to internet.
                                 girls’ ability to connect, use and      “This is to ensure that every
                                 benefit from the internet but also      child is equipped with digital
Globally, 52% of the female                                              connectivity    and  e-learning,
                                 about using ICTs more broadly in
population do not use internet,                                          which have become essential
                                 a meaningful way and contribute
as compared to 52% of all men.                                           prerequisites for the digital
                                 towards society and economy
There is an under-representation                                         economy and society, especially
                                 through access, skills, research
of women and girls in cyberspace                                         due to COVID-19 pandemic.”
                                 and leadership.
and in STEM education, ICT
sectors and leadership roles.                                            She      said    the      initiatives
                                 Celebrating ‘Girls in ICT Day’
                                 is also another programme- a            undertaken by ITU is to narrow
Presenting on gender digital                                             the digital divide and “hope that
                                 global campaign of ITU and
divide, the Regional Director of                                         all girls and women have equal
                                 partners to highlight the use of
International Telecommunication                                          access to the internet, digital
                                 ICT among girls. According to
Union (ITU) based in Bangkok,                                            services,     applications,     skills
                                 her, due to COVID-19 pandemic,
Thailand, Ms Atsuko Okuda, said                                          development and leadership
                                 this year’s events were held
women must quickly adapt to                                              positions in this digital era.”
                                 virtually with more than 45000
use emerging technology and
                                 attendees participating across

Woman in the eye of the storm                                            is published in the Journal of
                                                                         International   Rehab    Society
Contributed by Monica Phang & Fathimath Leeza                            and is translated into several
                                                                         languages and distributed freely
Programme Managers, AIBD
                               Ambrose, said although only               to any non-profit organisation.
                               35% are women physicians,
                               60% of the people in the frontline        Speaking on her personal journey,
                               were women doctors and nurses.            she said, she experienced
                                                                         conscious and unconscious bias
                                   Dr. Ambrose was sharing her           as a woman physician, person of
                                   personal experience as a leader       colour and due to her nationality
                                   in the medical field, working in      and ethnicity.
                                   one of the worst hit areas by
                                   the pandemic. It was the Bronx        Dr Ambrose underlined the lack of
                                   in New York. With 70% of the          support she had felt, particularly
                                   population minorities, according      mentors or sponsors to give
                                   to her, most of them can’t even       advice and guidance during her
                                   speak English.                        initial journey. Therefore, Dr
                                                                         Ambrose has started her own
Most of the healthcare frontline
                                   Her organisation also had to          mentorship programmes, which
caregivers are women during
                                   create the protocol for treatment,    has been running for the past 5
the COVID-19 pandemic. The
                                   run the trials, monitor results and   years.
Director of Research, Department
of Rehabilitation Medicine of      then write a playbook. To assist
                                   the very weak and ill patients        Dr. Ambrose received the 2020
Montefiore Health System in
                                   who were being sent home, Dr          American Medical Association’s
United States, Dr Anne Felicia
                                   Amrose wrote a manual, which          Inspiration Award recently.

10
Broadcaster
 CHILDREN LIVING IN THE PANDEMIC- 30th July

325 million children in Asia-Pacific
affected due to school closures: UNICEF
Contributed by Monica Phang
Programme Managers, AIBD
The COVID-19 pandemic has
directly or indirectly impacted
on the socio-economic wellbeing
of the people in this region,
especially   the    school-going
children who were affected due
to lockdown. Some 325 million
children in the Asia and Pacific
were affected because of school
closures.

According   to     the   Regional
Emergency      Advisor,    UNICEF
in Bangkok, Marc Rubin, the
pandemic has compounded the
existing fragile, already weak      Thailand and Jessica Sercombe,     Fund,     three     programmes
and risky situation in the East     Communication      Officer for     were       launched-      ‘Child
Asia and Pacific region.            Development, UNICEF Malaysia.      Protection, Education, and Risk
                                                                       Communication and Community
He was delivering his keynote       “In this region, there are         Engagement’.
address at the first-ever media     9.3 million displaced people
dialogue on ‘Children Living in     including more than 3.5 million    He said special assistance was
Pandemic’, jointly organised by     children and their parents under   rendered to help young children
AIBD and UNICEF Malaysia on         the status of refugees and         who were temporarily separated
30th July 2020.                     migrants of stateless who are      from their parents due to a
                                    highly vulnerable to COVID-19      number of reasons including
The two-hour long virtual event,    disease,” he said.                 illness while seeking for remote
first of its kind, was moderated    As part of UNICEF’s Supported      protection.
jointly by Aditya Sharma, a youth   Response to COVID-19 under
representative from Bangkok,        the United Nation Children’s       On the online learning, he
                                                                       highlighted that digital divide
                                                                       was the main concerns. Social
                                                                       engagement       among      the
                                                                       community, especially young
                                                                       children, on how to protect
                                                                       themselves were some of the
                                                                       responses initiated under the
                                                                       programmes.

                                                                       Mr Rubin said that the voice of
                                                                       children is essential in order for
                                                                       UNICEF to take the appropriate
                                                                       actions needed to make a
                                                                       positive impact for them, their
                                                                       family, their friends and their
                                                                       community.

                                                                                                     11
Broadcaster
 CHILDREN LIVING IN THE PANDEMIC- 30th July

Learning during the lockdown
Contributed by Monica Phang        the lockdown.                         stress during lockdown by
Programme Managers, AIBD                                                 spending times positively with
                                   Maya Sharma from United               her friends via social media’.
                                   States said she spent more time
                                   on her computer screen doing          But, all was not well for some.
                                   her school homework, sitting for      Hyunseo Kim from Korea said
                                   test and chatting with friends on     the lockdown was very stressful
                                   social media, besides viewing         for her. “I did not get much free
                                   YouTube and Netflix.                  time. I was most of the time in
                                                                         front of the screen as I had to do
                                   For Lamar Abounassf of Saudi          so much homework,” she said.
                                   Arabia she said she got more          It was a similar situation for
Besides doing assignments and      time to focus on her school           Karen Goh of Malaysia as well.
homework online, the children      lessons, while Anushka Gan of         “Our homework online double
who participated in the AIBD and   Malaysia managed to find very         as compared to before, while
UNICEF Malaysia ‘Media Dialogue    good and genuine friend online        attending our normal physical
on Children Living in Pandemic’    with common interests.                classes,” she added.
said they also learnt how to
cook, sing, made new friends       Emaan Amir from Pakistan felt         For Samuel Ray Naden fom
online and spent meaningful        that ‘she knew how to handle          Malaysia, as being an outdoor
time with their parents during                                           boy, he said it was hard for him as
                                                                         he had to re-adjust his schedule.
                                                                         “But eventually I managed to
                                                                         overcome the stressful situation
                                                                         and took up new hobby like
                                                                         cooking and learn to play guitar”.
                                                                         Most of these children said during
                                                                         the lockdown, they are spending
                                                                         more time with their parents
                                                                         and family members which had
                                                                         enhanced better family bonding.

                                                                         The event was aimed at giving
                                                                         voice to Children living in the
                                                                         pandemic and to analyze the role
                                                                         of media in addressing the need
                                                                         of the children during distressing
                                                                         times.

KitaConnect- reaching out to youth
Contributed by Monica Phang        The shared information on             go back to normal’, 52% were
Programme Managers, AIBD           COVID-19 are translated into          struggling with feeling tired,
UNICEF Malaysia established        four main languages – English,        bored, agitated, 49% were really
an      online       engagement    Bahasa Malaysia, Mandarin and         finding it hard to find something
platform known as KitaConnect      Tamil. Insert slide Channel for       fun to do, and 77% wanted to
during Malaysia’s Movement         Youth                                 receive tips on wellbeing during
Control Order (MCO). The                                                 this time, to keep themselves
Communication       Officer,  Ms   Jessica said before establishing      motivated and positive,” she
Jessica Sercombe, explained        @KitaConnect, UNICEF Malaysia         added. Insert slide How are
that the online platform is for    released a youth survey to find out   youth feeling?
youth to stay connected, receive   their concerns and challenges.        @KitaConnect also link content
support and inspire action among   “700 youth responded. About           partners directly to develop
other youth across Malaysia.       65% were worried about ‘not           content, not only inspire and
                                   knowing when things would             motivate, but also develop on

12
Broadcaster
 CHILDREN LIVING IN THE PANDEMIC- 30th July

mental     health and well-being     conduct weekly sessions online       before and are from diverse
among      the youth. This also      on topics or issues which interest   backgrounds, including youth
include   engaging mental health     them. Most importantly, @            with disabilities. The involvement
experts     and celebrities while    KitaConnect prioritises its way      of youth, according to the
sharing   their own skills.          to engage youth members for          Communication Officer, is to
                                     feedback specifically.               get their opinion and inputs on
Now @KitaConnect has developed                                            the messaging, designs, and
into    a    user-initiatedrive      UNICEF Malaysia is also working      engagement ideas to ensure
engagement platform, where           with a group of youth who have       their needs and interests were
youth and content partners           been engaged in its programmes       provided.

Content for children during pandemic
Contributed by Monica Phang
Programme Managers, AIBD
Four content creators from           He explained that his station did    Broadcasting     System    (EBS)
Argentina, Italy, Mexico and         not produce its own content.         of Korea, Dr Hyunsook Chung
South Korea also joined in the       “Instead, children were asked        noted that the current situation
media dialogue to share their        to create their own content          has made it very difficult to
views and experiences during         by sharing their video for           travel around to produce content
the global pandemic.                 competition to portray their daily   for children.     However, she
                                     lives during confinement.”           said, use of technology must
Emmanuel Caballero, Production                                            be encouraged to share content
Director at Canal 22 of Television   His Channel also expanded the        online which is the way forward.
American Latin (TAL) in Mexico       airtime for children programming     Sharing from the Argentina’s
said the Federal Government of       from 3 hours to 5 hours daily to     perspective, Ms Cielo Salviolo
Mexico through the Ministry of       keep the children entertained        said it was a real challenge to
Health immediate took charge         during confinement.                  produce content this year. She
to create information content for                                         cited that content creators need
both children and adults since       Children’s        documentary        to produce content by focusing
the beginning of the pandemic.       filmmaker    from  Educational       in helping children to deal with

                                                                                                        13
Broadcaster
 CHILDREN LIVING IN THE PANDEMIC- 30th July

                                                                             and      for   distant   education
                                                                             to cover the entire country,
                                                                             including the families who did
                                                                             not have access to internet
                                                                             facilities. “RAI launched a 3-hour
                                                                             daily educational programme
                                                                             for primary and middle grade
                                                                             school while another channel is
                                                                             catering for high school students
                                                                             to prepare them for their final
COVID’S prevention issues and         since the lockdown. Therefore,         examination,” he added.
provide open spaces for them          media content creators need to
to share their feelings and their     think about how to re-build the        Among many other programmes,
thoughts.                             sense of community.                    RAI also produced a five-episode
                                                                             fictional drama series called
Ms Cielo is a researcher, media       In Italy, one of the first countries   JAMS, a thirty-minute each by
consultant and currently the          to go into lockdown, Mr Luca           adolescent actors. “It tells the
Director at Pakapaka Channel          Millano said the National Public       story of their experiences about
in Argentina, the first public TV     Broadcasting of Italy, RAI has         the situation of COVID-19, life in
channel for children in Argentina.    taken the necessary steps to           lockdown and quarantine besides
                                      broadcast content aimed at             distant schooling from home.
He Channel is producing content       helping the community and              It took 10 days to compete the
for children from 3 to 9 years old    instrumental to solve public           shooting with 7 different sets
in different formats and also for     health crisis.                         from remote locations.”
radio in areas which do not have
internet and TV connectivity.         Mr Luca Millano is that Director of    In    her    closing    remarks,
                                      Rai Ragazi (Children’s Content)        AIBD Director, Ms Philomena
“We have to be there for these        Italy & Chair of the European          Gnanapragasam, said more and
children especially young kids        Broadcasting Union (EBU) Kids          better content must be produced
who have different kind of fears      Community.                             for children, as they are the
and thoughts by comfortably                                                  future of every nation.
expressing to them, it is “Ok” for    During the lockdown the RAI,
“not to be Ok”, said Ms Cielo.        he said, produced educational
She added that people have been       contents to supplement school
living in isolation for many months   lessons which are done online

14
Broadcaster
 CHILDREN LIVING IN THE PANDEMIC- 30th July

Sharing and Learning
By Aditya Sharma
Student, Bangkok, Thailand

The Asia-Pacific Institute for      media over the course of the         Aditya Sharma is a student
Broadcasting        Development     pandemic.                            studying in grade 10 at
collaborated      (AIBD)       in                                        International     School    of
collaboration with the UNICEF       Listening to them, it was clear      Bangkok (ISB). He has been
Malaysia, hosted a webinar on       that they were, in deed, facing      a part of multiple projects
the COVID-19 pandemic. It was       an      ‘infodemic’-     excessive   on Child Online Protection
30th July, 2020. The webinar        information on the pandemic.         (COP) in 2020. In April
wasn’t just any other webinar       Therefore, this webinar was a        2020, he contributed to a
about the pandemic. It was          good platform for children and       consultation commissioned
about a group of people, possibly   content creators to share ideas,     by               International
the worst impacted and also the     and learn from each other. It        Telecommunication       Union
most ignored groups, by the         is important to have effective       (ITU), United Nations lead
pandemic. Yes, the group that I     communication and dialogue of        agency on ICT by its COP team
also belong to- the Children.       all involved parties to have same    to discuss the new Guidelines.
                                    end goal of societal betterment.     Aditya    has   co-moderated
I was honoured and happy to be                                           the    Online   Dialogue   on
the co-moderator of the webinar,    I would like to thank the            the Launch of the 2020
alongside Jessica Sercombe who      organizers, AIBD and UNICEF,         Guidelines with the Director
is the Communication Officer at     who made it possible for             of the ITU’s Development
UNICEF, Malaysia.                   everyone to come together. The       Bureau, where he spoke
                                    AIBD Director, Mrs. Philomena        along with Her Majesty Queen
Fifteen students from all over      Gnanapragasam, ensured that          Silvia of Sweden as well as
the world sat down (online,         so many different parties, from      Ministers and CEOs of private
of    course!)   with   various     all over the world could come        sector on the importance of
representatives   from   major      together and talk about a much       having strong guidelines for
media houses from Italy, South      side-lined topic. It was an          protecting children on the
Korea, Mexico, and Argentina to     incredible learning experience       internet.
discuss how children consumed       for me.

                                                                                                   15
Broadcaster
 PROTECTING KIDS ONLINE- 13th AUGUST

Protecting the generation born in the cyber world
By Fathimath Leeza                  dialogue on protecting children      and national legislation of the
Programme Manager, AIBD             online. It explored how media can    country, as well as available data
                                    be used to create the awareness      of the internet usage.
                                    on this issue, while guidelines
                                    and policy-level changes are         “Advocacy cannot go alone, you
                                    being formulated.                    must be prepared to partner
                                                                         with state agencies and relevant
                                    The Webinar had a panel of           stakeholders to ensure that
                                    International and Local speaker      reform is coming through,”
                                    representing the most relevant       said Mr. Muruthala Moosa,
                                    areas of the issue.                  Executive Committee Member of
                                                                         Advocating the Rights of Children
                                    The    Managing      Director   of   (ARC).
                                    Welchman Keen, Mr Philip Victor,
                                    stressed on the importance of        “Broadcast media is lagging
“We have been working on and        learning the rapidly changing        behind, while the digital media
developing a plan to address        cyber behavior, newer terms and      are doing a bit more substantive
the    online   exploitation   of   concerns, which inadvertently        writing,” said Mr Ismail Azim,
children more effectively, the      invite   further    threats.   He    Assistant Journalist, PSM, while
plan is to establish a reporting    underlined     the     importance    presenting his experience. He
system and work on developing       of establishing a Computer           further lamented the lack of
programs for parents, teachers      Emergency Response Teams             research and data available from
and children,” said the Minister    (CERT), and the need for mobile      the state agencies that prevent
of State for Gender, Family and     operators and Internet Service       better reporting.
Social Services, in Maldives, Ms.   Providers’ to play a greater role.
Zifleena Hassan.                                                         During    the    question   and
                                    Mr.       Musthafa       Farooq,     answer session all the panelists
She was making her keynote          Psychotherapist & Co-founder         reiterated the need for parents
address during the In-Country       of THIBAA Psychology said            to adapt and navigate the threat
Webinar on ‘Cyber Security–         families must be connected and       landscape as the children,
Protecting Kids Online’ held        be familiar with the gadgets kids    although tech-savvy, is without
on 13th August 2020. It was         are using.                           world experiences and vulnerable
organised     by    Asia-Pacific                                         to a wide range of dangers.
Institute   for   Broadcasting      From the legal perspective,
Development (AIBD) and Public       taking Maldives as a case study,     The session saw 208 registrants
Service Media (PSM), Maldives.      Ms Agita Pasaribu, Founder &         from Fiji, Malaysia, Maldives and
                                    CEO of Bullyid App Chair of          Myanmar attending/ viewing the
The event created a space for       Bullyid (Indonesia) looked at the    webinar on multiple platforms.
                                    International legal commitment

16
Broadcaster
 HEALTH JOURNALISM MANUAL

Role of PSBs in economic development
By KP Madhu                             the pandemic. But we have
Health Journalism Consultant, India     not given adequate service
COVID-19 epidemic has had               to the primary producers for
severe economic impact on               the society- the farmers, the
most countries. Public Service          fishers, animal herders and
Broadcasters         (PSBs)      will   forest dwellers that feed our
also therefore, face financial          cities. Even in countries that are
constraints      in    the    coming    primarily agrarian, there are no
months. Most publicly funded            specific time slots or interesting
broadcasters        will   also,   in   and useful programmes targeting
the meantime, be put under              these sections of the public.
pressure       to     counter    the
disenchantment of the public            Manufacturing     and     service
at large, a natural response to         industries too, have faced
economic downturn. Broadcast            setback due to COVID-19. These
organisations that aspire to be         secondary and tertiary producers
Public Service Broadcasters will        also need special attention from     It is with this background that
need to develop clear strategies        PSBs in these times. These           AIBD first initiated the creation
for facilitating economic growth,       sections of the society can          of a manual for training in health
to align their contributions to         make a healthy, well-nourished       communication and reporting. A
national development and public         population prosperous in a short     task force to lead the strategic
service, to ward off or at least        time- faster than a government       action in the Asia-Pacific region
reduce the demands on use of            can, even with the right political   is also being constituted. AIBD is
airtime by political, religious,        will. However, many in these         actively analysing the situation
commercial and other vested             categories of public were forced     in the other areas also, that
interests.                              to innovate, just to survive the     need capacity building and
                                        pandemic–     especially   those     seeks inputs from broadcasters
The first is to make sure that          that were not involved with          on the ground realities in their
no health issue in the future will      healthcare systems.                  respective countries.
ever catch us again unprepared.
We need to strengthen health            The most important service that      COVID-19         pandemic       has
communication and reporting,            we can provide to these sections     posed a setback to our task of
to reduce expensive morbidities         of the society is to constantly      sensitising, orienting and training
and mortalities caused by not           and consistently inform them         broadcasters on issues that need
only corona virus, but also by          about new technologies and           attention. But we responded by
other diseases and conditions.          new innovations. We need to          resorting to online technologies
COVID-19      came      upon     us     strengthen ourselves to energise     for meetings and seminars.
unexpectedly and took a toll            the media consumers, to ensure       The experiences with these
in a short time, but there are          that our respective countries do     experiments at online capacity
illnesses that take their toll,         not need to depend on costly         building    have     provided    us
slowly, steadily, killing millions.     imported technologies, imitating     lessons that we will use to adapt
The economic impacts of such            innovations, but can develop         our capacity building activities to
illnesses also nibble away from         economically on the basis of         the post-COVID world.
economic progress. Broadcasters         problem solving skills of their
can do what WHO and the Ministry        own.                                 We would like to know how to
of Health cannot– provide the                                                serve our members and affiliates
public adequate understanding           Developing clear cut action plans    and seek inputs to make sure
to make informed choices about          based on these three strategies      that the path we are charting
their health.                           can help broadcasters regain         for the future is aligned to your
                                        their viewership and listenership,   needs and requirements. The
Besides this PSBs can contribute        necessary for survival. So, even     COVID-19 conundrum may force
in improving national productivity      those broadcasters who are not       us to keep physical distance.
and prosperity. Many countries          in the game for public service       But we must now act together
in the Asia-Pacific region have         can benefit from adopting these      to find ways to put the world on
progressed from dire poverty            strategies, to help hold up their    the speedy path to development
and were moving towards self-           sagging financial bottom-line, as    and cooperate to communicate
sufficiency in food and some            the coming months unfold.            issues that are relevant to the
were developing rapidly before                                               media consumers and citizens.

                                                                                                           17
Broadcaster
 BROADCAST MANAGEMENT- 24th SEPTEMBER

Digital disruption leads to changing business models
By Dr Mike McCluskey                                                      •       Setting vision, goals and
International Media & Broadcast Consultant, Australia                     direction of their teams;
                                                                          •       Building     vision     and
                                                                          goals on sound principles of
                                                                          understanding audiences and
                                                                          community interests;
                                                                          •       Undertaking       research
                                                                          and seeking information;
                                                                          •       Collaboration           and
                                                                          interactions with stakeholders;
                                                                          •       to support, encourage
                                                                          and empower their staff and
                                                                          teams to do their best;
                                                                          •       offering and receiving
                                                                          constructive feedback from staff,
Broadcast media around the           of five people, each sharing a
                                                                          superiors and audiences;
globe is changing rapidly as         laptop or desktop computer.
                                                                          •       encouraging innovation,
digital   disruption    leads   to   This allowed RTB team members
                                                                          experimentation and strive for
changing      business     models,   to participate in group work and
                                                                          excellence; and
new     patterns    of    audience   with individual spokesperson
                                                                          •       demonstrating      fairness
media     consumption,      mobile   designated for plenary session
                                                                          and integrity at all times.
consumption and production,          feedback.
and easy access to on demand
                                                                          Management       systems    were
content anywhere at any time.        The participants ranged in
                                                                          covered in detail with discussion
Consequently,        broadcasting    their levels of leadership and
                                                                          about the need for good
organisations around the world       management            experience,
                                                                          leaders to utilise and design
need an approach to leadership       including radio producers and
                                                                          management        systems    that
that encompasses the capacity        station managers, team leaders
                                                                          facilitate and enhance the ability
to lead teams to effectively adapt   in broadcast engineering and
                                                                          of teams to undertake their work
and evolve within the rapidly        training coordinators. Despite
                                                                          as seamlessly and as effectively
changing media landscape.            some difficulties with broadband
                                                                          as possible.
                                     network       connections,    the
With this in mind and with a         workshop ran smoothly with
                                                                          The concept of the leader’s
focus on the essential attributes    lively interaction.
                                                                          toolkit was used to demonstrate
of modern broadcast industry
                                                                          how good leaders utilise a
leadership, 25 participants from     Differences      between      the
                                                                          range of systems and attributes
Ratio Television Brunei (RTB)        processes of management and
                                                                          to enhance their leadership
were involved in a full-day          the attributes of leadership
                                                                          capabilities. The participants
digital in-country workshop on       were discussed. Team members
                                                                          agreed that a leader who needs
Modern Broadcast Management.         were given opportunity to build
                                                                          to guide their teams through
Organised     and    coordinated     on their understanding of how
                                                                          the constantly evolving and
by AIBD, the workshop was            leadership and management are
                                                                          rapidly    changing    broadcast
conducted by Broadcast Media         interdependent and focussed on
                                                                          media environment will need
Consultant, Dr Mike McCluskey,       some of the common attributes
                                                                          to constantly utilise all these
who ran the online interactive       that all leaders need to practice.
                                                                          attributes and avail themselves
one-day       workshop       from    Some of the key leadership
                                                                          of all leadership tools and
Australia.                           attributes discussed included:
                                                                          management systems to ensure
                                     •       Embodying cultural and
                                                                          they and their teams remain
The participants were asked to       organisational values at all
                                                                          nimble, effective and relevant to
form themselves into 5 groups        times;
                                                                          their audiences.

18
Broadcaster
 COMMUNITY RADIO- 17th SEPTEMBER

Community Radio:
Empowering Societies During Disasters
By Nabeel Tirmazi
Programme Manager, AIBD

Community radio has always
proved to be an effective
medium for the development of
the unprivileged communities.
In recent times, Community
Radio (CR) has proved to be a
great bridge for information and
communication to the remote,
marginalized, and the most
vulnerable communities. Being
an economical medium, its
portability adds value not only in
reaching but giving voice to the
unheard.

                                      Renowned humanitarian writer          connectivity during vulnerable
Over 75 media practitioners
                                      and photographer Dr Shahidul          times.
from 18 countries joined the
                                      Alam from Bangladesh moderated
AIBD’s webinar on Community
                                      the event. He also said that in       Mr Suman Basnet, regional
radio on 17th September 2020.
                                      an image-saturated world, radio       Director, AMARC from Nepal,
AIBD engaged speakers from
                                      still proves to be an important       said that while the pandemic is
Australia, Bangladesh, India,
                                      medium to disseminate content         far from over, its consequence
Nepal and Nigeria to share their
                                      to the masses.                        on community radio is visible
knowledge and case studies
                                      Mr AHM Bazlur Rahman, CEO,            and      severe.      “Community
with the attendees. The three-
                                      BNNRC,      talked    about    how    radio journalists worked as
hour event focused on the role
                                      Bangladesh mobilised all the          the frontliners during these
of community radio in various
                                      community radio stations to           unprecedented times, but they
countries during disasters and
                                      develop        awareness-building     suffered enormous setbacks
how this institution dealt with
                                      programmes       on      COVID-19.    in terms of income, logistics,
the recent global pandemic
                                      He also mentioned about the           and human resources,” he
lockdown.
                                      Government’s       initiatives   to   said, adding that governments
                                      mobilise community radio to           should have formal policies on
During the opening remarks,
                                      collaborate with government           emergency broadcasting as well
Ms Philomena Gnanapragasam,
                                      departments,        CSOs,      and    as for social inclusion. “Wearing
Director, AIBD, said that, Radio is
                                      communities.                          a mask is important, but let it not
the theatre of the mind, though
                                                                            block our voice!”, he emphasized.
being a traditional medium it still
                                      Dr Sreedhar Ramamurthy from
withstood time and it has become
                                      India delivered said community        A     media   consultant     from
stronger with the evolution of
                                      media has always been proactive       Australia, Mr Martin Corbin,
technology. Though globally,
                                      during disasters like cyclones,       shared a case study of Australia’s
community radio stations are low
                                      tsunami, floods, and even             recent tragedies of bushfires and
on resources but they have deep
                                      during the current pandemic. He       how community radio reacted
roots and have more penetration
                                      highlighted various strategies        to it. He mentioned that during
in their communities, which
                                      that Indian community media           that period, over 80 stations
make them a significant media.
                                      adopted     to   ensure    their      were at any one time under
                                                                                        Continued on next page

                                                                                                          19
Broadcaster
 COMMUNITY RADIO- 17th SEPTEMBER

threat or undertaking some form       in India, Ms Archana Kapoor,        Director of Institute for Media
of    emergency       broadcasting.   presented her case study on         and Society, Nigeria highlighted
He also highlighted that during       a small city ‘Mewat’ and how        various strategies about how
that period, the listenership         community radio was able to raise   community radio stations can
of community radio increased          the awareness among masses to       minimise the impact of disasters
significantly, as listeners wanted    combat COVID19. Apart from          by acting proactively. He also
to know more about localised          broadcasting awareness-based        mentioned      that    sometimes
news and local voices.                programmes, Radio Mewat also        the localised disasters are not
                                      ran a campaign on digital media     highlighted in the mainstream
Mr     Balakrishana     Pokhrel,      literacy, she said.                 media,     thus   the    role   of
Executive Director of ACORAB                                              community radio becomes more
Nepal, shared the experiences         Professor    Ralph    Akinfeleye,   evident to safeguard its audience
of community radio broadcasters       Chairman       of   the     mass    by     disseminating      relevant
during the disasters in Nepal in      communication department of         precautions.
recent years. He showcased his        the University of Lagos from
case study on how CRs played          Nigeria, also known as the          During the Q&A session some
a bridge role between victims         father of community radio in        of the participants said it was
and authorities during the            Nigeria, spoke about the history    a timely effort by AIBD and
earthquake in 2015 and then in        of community radio in Nigeria.      traditional broadcasters should
floods. He mentioned the role         He also mentioned that during       also learn from the engagement
of ACORAB during COVID19,             COVID19,      local   community     techniques used by community
where the association constantly      radio stations translated the       media. AIBD will organise more
conducted policy advocacy and         information about the pandemic      in-depth workshops on this
capacity development for its          to    avoid  any    severity   of   subject for members in near
member broadcasters.                  disinformation.                     future.

The   founder   of   Mewat   radio    Dr Akin Akingbulu, Executive

20
Broadcaster
 TV AUDIENCE MEASUREMENT- 3rd SEPTEMBER

Cutting the feet to fit the shoes
By Raviratan Arora
CEO, DecisionCraft Inc.

TV audience measurement is a         In my experience, most of the
typical case of the tail wagging     problems with a ratings service
the dog, where an investment         arise from the fetish with a single
of a few million dollars ends up     currency. Or the least one can
deciding the fate of billions of     say is that most of the problems
advertising dollars.                 can be solved if we give up this
                                     fetish.
Over the years it has come to
believe that there should be         There are different types of
a single measurement service         peoplemeters and they differ          5.      Insist on transparency.
(single currency), presumably        from each other on the following      Some of the possible initiatives
since     multiple      audience     two    aspects:   Definition  of      with watermarking are described
measurement numbers make             viewership data and mode of           in the following paragraphs.
it harder to price, buy, and         data transmission.                    6.      Work towards a regulator/
sell advertising time. But in                                              oversight mechanism.
the endeavor to obtain the           Given the high stakes (advertising
convenience of a single currency,    dollars) in the game, where a         Full version of the article can
the industry has cut its feet to     small error can lead to grossly       be accessed from our website
fit the shoes.                       disproportionate consequences         via link: https://bit.ly/3cw2oJX
                                     for the broadcasters, it’s the
Almost everywhere, TV channels       demerits rather than merits           About the author:
that are not happy with the          of the technology that should
numbers that their ratings           decide the choice of technology.      Raviratan Arora, an alumnus of
company produces, have one or                                              Indian Institute of Management,
more of the following complaints:    It has been my experience that        Ahmedabad, is the CEO of
Inadequate panel size; skewed        most of the media professionals       DecisionCraft Inc. in New York,
panel distribution; biasedness       are inadequately trained on           USA. DecisionCraft runs a TV
and; unethical practices including   how to interpret the ratings          advertisement monitoring service
corruption.                          data, and on how to ask hard          in NY under the commercial
                                     questions. Most of them work as       name, cTrack. The author had set
But what is seldom questioned is     automatons. Their knowledge is        up and run a 7,000-household
what type of hardware technology     limited to the ratings jargon.        TV audience measurement panel
is   used    for  measurement,                                             in India. With that experience,
demerits of monopolised ratings      What should the broadcasters          DecisionCraft developed an end-
service, and issues related to       do and ask?                           to-end audience measurement
moral hazards. Most users of         1.      Build            expertise.   system            (peoplemeters,
audience measurement data            Understand       strengths     and    software, and hosting) based
know very little about what lies     weaknesses of measurement             on image-matching technology.
under the hood of a ratings          technologies.                         This system was deployed in
system.                              2.      As a group, broadcasters      Mexico, Malaysia, and Bulgaria.
                                     should      insist    on    active    A brief view of this system can
For example, I haven’t met a         participation. Take nothing on        be had at https://www.ctrack.
media professional who knew          reputation (All that glitters is      tv/?page=AudienceMeasuement
how to calculate the margins of      not gold). Test each component
error for the ratings data. It’s     of the supply chain. Insist on a
a different matter that I also       number of checks and balances.        NOTE: More than 30 participants,
haven’t met a ratings agency that    3.      Resist/fight monopolistic     mostly researchers and decision
would give them the required         forces including monopolistic         makers, from 17 countries
data. More often than not, it is     technologies.                         participated in the workshop on
a case of the blind leading the      4.      Ensure no media agency        3rd September, 2020. The author
blind.                               or broadcaster has co-ownership       of this article was the consultant
                                     of the ratings company.               of the workshop.

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