Candidate Brief Jani-King - Business Development Manager Christchurch
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Candidate Brief
Jani-King – Business Development Manager
Christchurch
8 July 2021
The information contained in the Candidate Brief is to assist candidates in their evaluation of the suitability of the advertised role.
Decipher Group Limited accepts no liability for information provided, on behalf of the client, in good faith.
enquiries@deciphergroup.co.nz | www.deciphergroup.co.nz 1
About the company
Jani-King is an Internationally renowned commercial cleaning franchisor, working with businesses to
understand their needs and offer bespoke tailored cleaning solutions. Jani-King NZ is locally owned and with
more than 20 years’ New Zealand presence, working alongside many of New Zealand’s leading businesses, we
have established a reputation for delivering on promises. We value every client and spend time getting to know
what is essential for their business and then go the extra mile – every detail is important!
Jani- King meets the needs of today by providing innovative and sustainable cleaning solutions through the
supply of environmentally responsible products and practices. In partnership with our franchisees, we are
invested in delivering excellence in cleanliness and service, bringing the experience of a worldwide brand, to
an established New Zealand customer base.
We are proud of what we have achieved to date, and we have some exciting plans going forward. Our passion
for growth, diversity and new innovation brings with it a need to recruit people who share that passion and
vision.
About the opportunity
Reporting to the Regional Manager, the overall accountability and objective of the Business Development
Manager (BDM) is to grow the business in terms of sales revenue, profitability, and improved margin. The BDM
will work collaboratively with the franchisee and the customer, to secure a contract, and run a smooth
handover process. In doing this, the Business Development Manager will:
Develop and actively manage strong working relationships with franchisees, customers and prospects,
delivering business growth.
Be results driven! Actively seek out new business opportunities to build on already existing leads.
Be a team player! Be an active member of the team, pitching in where needed offering support and
solutions when required.
Deliver on your promises, by delivering proposals and services on time and to standard.
Have strong communication and presentation skills.
About you
To be successful in this role, you will be focussed on identifying, developing, and winning new business and
motivated to sell the Jani- King story.
This is a business development and sales role requiring the ability to deliver on business objectives with a long-
term view to enhanced organisational success.
You will be an excellent communicator, skilled at reading your audience and adjusting your language
accordingly.
The information contained in the Candidate Brief is to assist candidates in their evaluation of the suitability of the advertised role.
Decipher Group Limited accepts no liability for information provided, on behalf of the client, in good faith.
enquiries@deciphergroup.co.nz | www.deciphergroup.co.nz 2
You will understand how to break through challenging markets and be confident in show-casing Jani King’s
points of difference. A natural communicator and relationship manager, you will understand the broader
business benefits in collaborating with others. Self-driven and motivated, you will know what needs to be done
in order to achieve objectives and you will be confident leading yourself to meet these. Your thirst to succeed
will not go un-noticed with un-capped potential in earnings!
In return, you will have the opportunity to make your mark as a key contributor to the growth and success of
this exceptional forward looking New Zealand business while being part of a fun and dynamic team.
How to apply
To discover more about Jani-King, visit https://www.janiking.co.nz/
For a confidential discussion about the role; contact Sarah Dixon on 022 193 4170 or
sarah@deciphergroup.co.nz
Applications close: 29th July 2021
The information contained in the Candidate Brief is to assist candidates in their evaluation of the suitability of the advertised role.
Decipher Group Limited accepts no liability for information provided, on behalf of the client, in good faith.
enquiries@deciphergroup.co.nz | www.deciphergroup.co.nz 3BUSINESS DEVELOPMENT MANAGER – JANI KING NZ
POSITION DESCRIPTION
Role: Business Development Manager (BDM)
Reporting to: Regional Manager
Function: Business Development and Sales
POSITION OBJECTIVE
The BDM reports to the Regional Manager and works collaboratively across the business and with
franchisees. The purpose of the BDM is to drive sustainable revenue and margin growth within your
defined region, securing local and national accounts. The BDM will support the process by identifying
new opportunities, securing contracts and running an effective and efficient hand-over process with
franchisees ensuring a high level of continuity of care. In doing this, the BDM will use strategic,
commercial and creative thinking to consider how products and services may be introduced to new
customers.
The BDM will support the business by working closely with others to draw on ideas and initiatives for
further analysis and assessment, and target possible accounts to convert into sales.
KEY RELATIONSHIPS
Internal External
Regional Manager Customers (potential & existing)
Franchisees OSH Representatives
Telephone Account Manager
KEY FUNCTIONS AND ACCOUNTABILITIES:
Productivity • Actively seeks out opportunities and convert these into new
Contribute to the Regional business in accordance with the agreed Commission & KPI
Office efforts to ensure schedule.
commitments to • Identifies new opportunities for growth.
franchisees are met. • Deliver proposals to customers within three days unless agreed
in writing by the Regional Manager.
• Be accountable for the value of each contract that signed.
• Achieves monthly sales targets, set out in the Commission &
KPI Schedule, ensuring each account size is in accordance with
the Regional Office Retention Plan.
• Support franchisees in an after sales capacity to attend first
visit presentations.
Position Description - Business Development Manager
Jani-King
June 2021Customer Centric Focus • Listen to the customer to understand and identify business
Take on all tasks with a needs and in turn offer bespoke tailored solutions.
customer centric • Take a hands-on approach by demonstrating a willingness to
approach. help others when working with customers, colleges and
franchisees.
• Work closely with customers and franchisees on a smooth
hand-over process.
• Show a commitment to customer satisfaction and deliver on
what you have promised.
• Be a clear communicator and actively work with customers and
franchisees to resolve any issues raised.
Business Planning • Effectively manages day-to-day workflow by creating a sufficient
Actively contributes to the amount of self-generated leads as well as including telesales
planning of the Regional leads in your daily activity.
Office Sales Department. • Ensure all sales activities are achieved on time. Activities
include: First visit presentations, preparation of bids, proposal
preparation, contract meetings, office meetings and accurately
completing paperwork.
• Strategically plan to generate a set number of new leads per
day.
• Communicate with the Regional and Operations Manager to
plan and determine sales activity to ensure the number of
contracts generated are meeting the obligations that Jani-King
must provide to franchisees.
• Maximise efficiency and effectiveness through good time and
resource management.
Quality • Delivers an exceptional customer experience through
Contribute to the delivering quality solutions.
continued improvement • Acts in accordance with the Jani-King Quality Management
of internal processes & System.
systems to maximise
customer satisfaction
Safety • Undertakes all tasks in accordance with Jani-King policies and
Complies with the relevant procedures.
safety legislation and Jani- • Consulting and cooperating with OSH representatives, Safety
King policies& procedures Committee and supervisor on health and safety issues.
• Identify, responds and resolves hazards/potential hazards.
• Does not adversely affect the health and safety of others in the
workplace
• Works to a high standard to maintain personal safety.
Team Contribution • Actively participates in all meetings; contributing ideas and
Actively contributes to reporting as appropriate.
business strategy and • Responsible for keeping Regional Manager updated on
operations as part of the delivering KPIs as set out in the Commission & KPI structure.
Team. • Undertakes any other duties reasonably requested by the
Regional Manager.
Position Description - Business Development Manager
Jani-King
June 2021Administration • Produce quality proposals within a three-day period which
Ensure all administrative includes accurate pricing information in accordance with Jani-
activities are conducted King requirements.
with accuracy, efficiency • Ensure all customer and potential customer data is accurately
and within appropriate entered into the Jani-King systems.
time frames. • Complete administrative tasks such as paperwork in a timely
and accurate manner. Including all required reporting.
• Produce accurate reports when required.
• Ensure all necessary documentation and forms are completed
accurately and on time.
COMPETENCIES – SKILLS AND EXPERIENCE
In order to be effective in the position the BDM shall have and be able to demonstrate the following
skills and experience:
• Capability in developing and executing business development strategies.
• A career history in business development with a high-level success rate in converting
leads into fully signed contracts.
• Be confident in measuring surface area in order to accurately calculate the cleaning
rates to the measured area.
• Have a clear understanding of financial concepts and ability to manage costs
according to agreed objectives.
• Have a proven track record of successfully influencing outcomes.
• Experience of influencing outcomes and collaborating with others to formulate ideas
and initiatives.
• A strong grasp of the English language to clearly communicate with internal and
external stakeholders.
• Have an intermediate competency in using Microsoft Word, Excel, Access, Outlook and
Maximiser.
• Has a sharp eye for detail.
• Hold a full driver’s licence.
COMPETENCIES – ATTRIBUTES AND BEHAVIOURS
In order to be effective in the position, the Business Development Manager shall have and be able to
consistently demonstrate the attributes and behaviours described below:
• Actively demonstrates professionalism throughout the business and the industry and
is a credible and trustworthy person who holds the respect and loyalty of all
stakeholders.
• Shows a willingness to take a “hands-on” approach to getting the work done and is
comfortable with ambiguity.
Position Description - Business Development Manager
Jani-King
June 2021• Is forward thinking, dynamic and business minded. Is creative and strategic in thinking
approach; able to bring new ideas and concepts to mind and articulate these clearly
to others.
• Is proactive, energetic and positive in all dealings with colleagues and customers.
• Demonstrates a strong understanding and commitment to the goals and objectives
of the organisation, including meeting KPI targets as set out in the KPI schedule.
• Actively works to support the goals and objectives of others in the wider team.
• Displays strong commercial acumen. Analyses key drivers, opportunities and
competitive advantages to develop strategies to benefit the business.
• Is “thirsty for knowledge” and regularly updates knowledge and skill through effective
training and education.
• Demonstrates commitment to Health and Safety at work.
• Undertakes all Jani-King induction requirements, including the reading of all Jani-King
manuals.
• Completes all training as required.
• Attends all staff and sales meetings and franchisee presentations when required.
Position Description - Business Development Manager
Jani-King
June 2021The information contained in the Candidate Brief is to assist candidates in their evaluation of the suitability of the advertised role.
Decipher Group Limited accepts no liability for information provided, on behalf of the client, in good faith.
enquiries@deciphergroup.co.nz | www.deciphergroup.co.nz 4You can also read
