Certified High Performing EATM - Setting the Standard for EA Leadership - The EA Institute
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Developing High Performing EA’s,
For High Performing Leaders
Setting the Standard for EA Leadership
Certified High
Performing EA TM
Program
Get the recognition you deserve sooner as
a certified High Performing EATM at The EA
Institute.
› Grow your leadership skills through
guided units and applied practice and
feedback.
› Gain formal recognition of your
leadership skills as a Certified High
Performing EATM.
› 100% online*
*Optional to attend in person for final completion session
Overview
The High Performing EATM is a
certification for Executive Assistants
who want to learn the operational
functions of a business, elevate their
leadership skills and increase their
performance.
The course units are relevant for the role today
Fast Facts
and allow you to keep up with this profession as it
evolves. Intakes: March, September
Through applied practice, you will expand your Fees: $5997 + gst
skills on the job. This allows you to learn in a 'doing' (payment plan available)
way, with someone guiding and supporting you as
you implement. Also allowing for immediate and Duration: 12 months
significant impact within your organisation.
This is a certified course, which also means you can
get recognised for your effort.
Eligibility
The Certified High Performing EA Course is designed for Executive Assistants globally (EA’s and senior
administrators) and aspiring Executive Assistants who are looking to build upon existing skills and business
experience.
Subject to your work experience, successful course completion leads to Full or Provisional Certification as a
Certified High Performing EA and the use of the post-nominal CHPEA.
EAs are defined as Executive Assistants or their equivalent, from medium and large organisations. Senior
Administrators are defined as any assistant from a medium and large organisation, or Administrative Assistant
or their the equivalent from a small organisation.
Organisations include Government, Government Enterprises, Private Companies, Public Listed Companies,
Partnerships, Sole Traders, Not-For-Profit Organisations, Charities etc.
For more information and to register your interest, visit theeainstitute.com.au 2
Develop and Strengthen
Your Abilities
You will expand your leadership capabilities through Leadership
guided units, applied practice, and feedback. By
looking at your experience, you’ll become a better Foundations:
Executive Assistant.
Learn new concepts and recognise common
and emerging challenges for Executive
A Ground-breaking Assistants.
Way to Study
You will have your very own cheer squad as you Elevation and Analysis
have a learning group and group mentor for the
duration of the course. The allows you to connect in of Your Skills:
with your group, support one another, and help each Review your experience and develop your
other with the exercises and assignments. authentic leadership style through guided and
self-analysis.
The course is online with a new module released
each month and 4 live virtual/online training days.
Strategic Impact:
Apply what you learn immediately with
Measure of Success a leadership project. This allows you to
overcome leadership challenges in your
How we measure the impact of the course, both
workplace and create solutions.
individually and for the business, is through the
delivery of a Leadership Project. This signifies
a commitment to deliver outcomes and results
outside of traditional EA thinking.
For more information and to register your interest, visit theeainstitute.com.au 3
Course
Unit One:
Creating the Extraordinary
Structure This unit delivers practical techniques and provides
you with the tools needed to enact positive change
in the workforce.
Students will complete 4 core units Students walk away with a broader perspective of
of study with 8 Training Outcomes, how they can drive change and new initiatives.
and one double-weighted leadership
project.
Unit Two:
The Structure for Success
This unit focuses on the contemporary challenges
that Executive Assistants face. It provides insights
into how these challenges appear and evolve. And
gives students the necessary skills to overcome
challenges through logical, evidence-based decision-
making.
Unit Three:
The Breakthrough
This unit looks at the personal barriers and
challenges we face on the journey to leadership.
Students discover what has held them back and
what it means to be an authentic leader.
They are left empowered to face their challenges on
the path to their goal - in a way that is replicable and
repeatable for future success.
For more information and to register your interest, visit theeainstitute.com.au 4
Course
Unit Four:
Creating the Future
Structure This unit looks at preparing you for the future. We
look what impact you would like to have beyond this
course within your organisation and create a plan
to execute this within the next 3 years. It is also at
this part of the course that we reflect on how far
you have come and what results you have achieved
to complete the course powerfully.
The Leadership Project
Hone your skills by completing a leadership project
that allows you to implement what you learn
immediately.
This allows you to contribute to your organisation
in a meaningful way by showing how impactful EA
leadership can be.
The projects have several criteria, it must:
› Be Related to Executive Assistants current
accountabilities
› Be Beyond what would be predictable to
produce in the time frame they choose
› Be Approved or signed-off and supported by the
Executive Assistants manager
› Be Measurable using normal and accepted
company standards
› Make a material difference to the division and/
or company even if not fully delivered
For more information and to register your interest, visit theeainstitute.com.au 5Core Learning The Certified High Performing EA
Course focuses on these 8 core
learning outcomes.
Outcomes The core learning outcomes are what you are
assessed on when it comes time to complete your
final assessment and gain your certification.
Communication Leading People through Change & Disruption
The ability to use oral, listening, written and The ability to tell a clear, concise, and
interpersonal communication to inform, engaging story based on a vision that
motivate and effect change. This includes inspires others to commit to purposeful
engaging with individuals and groups inside actions. This involves effectively engaging
and outside your organisation. people to improve performance and
capability within the organisation. EA’s must
do more than just lead – they need to mentor
individuals to achieve agreed outcomes.
Critical Thinking efforts.
The ability to check information using critical
and analytical thinking and judgment. This
includes engaging the imagination to explore
new possibilities and articulate ideas. You Empowering Others
also must show your ability to recognize The ability to empower and encourage people
assumptions and their consequences and to achieve or exceed their objectives. This
separate fact from opinion. includes motivating others, delegating
authority and responsibility, and supporting
their efforts.
Problem Solving
The ability to identify, analyse and resolve
problems effectively and creatively. Adaptive Mindset
This includes collaboration, risk-taking, The ability to have a high level of ambiguity
awareness, and imagination in achieving tolerance and to be resilient to these
creative responses to problems. overwhelming pressures. An adaptive
mindset responds well to change. It
embraces challenges as opportunities
Teamwork to innovate and improve. It also includes
responding positively to change, making the
The ability to work and interact with others. most of the opportunity.
This includes those from different
backgrounds, professions and disciplines.
The focus of teamwork is to promote Driving Strategy Results
collaboration and synergy within teams The ability to promote the achievement of
and across wider networks. This includes excellence and the attainment of strategic
stimulating relationships to promote outcomes. Executive Assistants must be able
collaborative outcomes, knowledge-sharing to check progress by reviewing data,
and goal attainment. analysing results and making informed
decisions about progress or improvement
opportunities.
For more information and to register your interest, visit theeainstitute.com.au 6The
Certification
Process
Our certification process involves six
steps. See how it works:
1 Think and Evaluate
Consider the core learning outcomes and
analyse how you have implemented these
throughout the duration of the course.
2 Choose Examples and Collect Evidence
Consider the core learning outcomes and
analyse how you have implanted these
throughout the duration of the course.
3 Prepare a Short Summary
Explain how your results fulfil the course
outcomes. What results you have achieved and
what you have learnt throughout the course.
4 Present a Short Presentation Virtually
or In-person to Your Course Leader
This presentation must accurately reflect your
experience and must be your own work.
5 Questions
Expand on your skills and experience by
answering a series of questions from your
course leader.
6 Assessment
All assessors are professionals with extensive
leadership experience
For more information and to register your interest, visit theeainstitute.com.au 7Comparing The Certified High Performing EATM
has been tailored specifically to close
the gap between the EA and their
Innovation Executive’s thinking.
Through analysis and work-based learning you will
to Tradition build your leadership skills and have an immediate
impact on current leadership challenges in your
business. It’s the smarter way to learn.
Traditional EA Courses The High Performing EATM Course
Rigid Flexible
Students complete a course in 2 days of live Students complete modules each month at their
training on location. own pace and online.
Time-intensive Time-effective
2 full days out of the office Online, do it at your own pace.
Cost-intensive Cost-effective
$2000-$3000 for 2 days $5997+gst for 12 months
Focuses on traditional competencies Focuses on modern competencies
Focuses on time management, word, excel Focus on leadership, thinking, behaviour and
and diary management. performance.
Focus on one learning disciplines Focus on three learning disciplines
Theoretically learning. Theoretical learning, practical learning and
coaching.
No formal recognition Formal recognition
Nothing that formally recognises your study. Become a Certified High Performing EATM. This is
certified by the ACCC (Australian Competition &
Consumer Commission).
No Postnominals after your title Post-nominals after your title
You don’t have any postnominals to use after your You can use the post-nominals CHPEA which
title. indicates that you a certified as a High Performing
EATM and you can use this after your email
signatures and after your title.
No ongoing support Loads of ongoing support
Once the course is done, its done. You are a lifetime member in our online
community, so whenever you have a question or
need something, we all come running!
For more information and to register your interest, visit theeainstitute.com.au 8Why
The EA
Institute
Innovative Teaching
The EA Institute is the only Australian training
organisation who specialise in Executive Assistant
leadership development. Our courses are designed
by experts in their field and embody the latest
practices in teaching and learning.
Flexible and 100% Online
The High Performing EA is designed for busy
Executive Assistants, who want to earn a
certification in a convenient and time-effective way,
without compromising on quality. You’ll learn and
engage via an interactive learning platform and
have access to The High Performing EA Mentors,
who have graduated from the course.
Our Team
Our team stay beside you every step of the way as
you learn how to lead, navigate challenges,
overcome fears and step into your greatness.
Get Recognised
We’re the only Australian Executive Assistant
training provider that offers a formal certification
for your study.
For more information and to register your interest, visit theeainstitute.com.au 9Meet the
Course
Amanda Vinci
Creator CEO at The EA Institute
Amanda Vinci is an Internationally Accredited Coach,
Practitioner of Meta Dynamics, Accredited EDISC
Consultant, Leadership Enthusiast and International
Keynote Speaker and Trainer.
Starting her career as an entry level administrator,
Amanda worked her way up supporting senior
executives in a range of industries. Her last role
supporting the Managing Director of a global change
management firm, had her realise how difficult it
was for senior leaders and businesses to achieve
bigger, bolder commitments inside of the ‘traditional’
EA 1:1 operating model. It was time for a dramatic
shift in how businesses utilised administrative
support. Shortly after, Amanda founded The EA
Institute, where they partner with organisations to
create high performing business assistants, that are
aligned to the business needs.
Although not traditional in her approach – Amanda
operates from enabling people to see something
different, allowing creative thinking to thrive while
disrupting traditional EA training methods. She
inspires people to become their best and
understand how to inspire others to be their best.
Amanda is a life-long learner who continually strives
to keep learning. Her ongoing research includes
areas of artificial intelligence, neuroscience, human
behaviour, psychology of emotion, patterns of
thinking and mindset.
For more information and to register your interest, visit theeainstitute.com.au 10“
Tell me and I forget.
Teach me and I remember.
Involve me and I learn.
Benjamin Franklin
For more information and to register your interest, visit theeainstitute.com.au 11How to Apply
Your time is important, so we provide
one-on-one support to make your
application and enrolment process as
smooth as possible.
1 Book in a Call
Chat with one of our Course specialists before
you begin the application process. They’ll
provide advice on whether the course is suitable
for you. If you decide to apply, they’ll guide you
through the process.
Book a Call with the Course Specialist
2 Prepare any Questions
Prior to your call, prepare any questions you
have about the course, so the course specialist
can give you everything you need to make the
decision an easy one.
3 Apply Online
After speaking with your Course specialist,
you’re ready.
Start Your Application and Register
For more information and to register your interest, visit theeainstitute.com.au 12You can also read
