Changes to social and affordable rents from April 2020
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Residents Newsletter
February 2020
Hello and welcome to our newsletter
In this edition there’s important information about changes to social and
affordable rents from April. You’ll also find news from our Winter Warmers
programme, tips for staying well this winter, and how we’re helping
residents to recycle more.
Changes to social and affordable
rents from April 2020
Every year we review the rent We are increasing rents for our years; in following the government
you pay for your home and this social and affordable rented guidelines, we’ve reduced rents by
year will be our first rent increase in homes by 2.7% from April. 1% each year over this period.
four years for social and affordable
rent tenants. We’ve decided to do this so that Changes to your rent
we can invest more in our existing We’ll write to you to let you
From April 2020, housing homes and communities, as well know what your new rent will be
associations will be able to as build more much-needed and how it was calculated. This
increase social and affordable social homes. depends on a range of factors,
rents by up to the Consumer Price such as the type of tenancy that
Index (CPI) plus 1%, in line with This will be the first time our rents you have and when it started.
current Government policy. have increased in the last four
If you’re a social or affordable rent
tenant, your new rent will be based
on the CPI (cost of living) measure
for September 2019 (1.7%) plus 1%.
We’ll also confirm in your letter, any
changes to your service charge.
You’ll be able to see what it costs
us to deliver services not covered
by your rent, such as cleaning and
maintaining the communal areas.
You’ll have at least one month’s
notice before the changes come
into effect. If you are worried about
being able to pay your rent, please
let us know.
We have dedicated teams and
services that can help you with
everything from finding work,
financial support and debt advice.
Call us on 0300 123 3456
to find out more.
1
Happy Birthday
Dingley Road!
We recently celebrated the
one year anniversary of Dingley
Road, our supported living
scheme in Islington for people
with learning disabilities. Dingley
Road has 10 flats with balconies,
a communal area, a shared
garden and an office.
One of our residents showed us
around their flat, telling us “When
I first came here I really loved this
place – I said I hope I get this one
and I moved in and it was lovely!
I’ve been here a year – the staff
are brilliant too.”
Young Leaders and Ambassadors
We’re supporting 11- 25 year olds skills in project planning and
to develop their own projects, leadership, and making a
activities and events for other positive impact and influence
young people and residents in within their communities.
their local area. Young people Karima Mbarak, former Peabody
can then become Young Young Leader and Young Ambassador
Ambassadors, gaining valuable (pictured).
Winter Warmers 2019
As part of our annual Winter
Warmers programme, we visit
residents aged 80 plus to check
on their wellbeing, and make sure
their homes are warm and in good
condition before winter.
This year, 119 Peabody employees
visited 580 of our residents, including
Arthur, (pictured). We’re following
up on the visits to make sure all is
well, such as repairs, referrals to
our home energy advice team,
financial support and handyperson
services.
Please look out for your neighbours
in this cold weather. Pop round for a
cup of tea, help with the shopping,
or just check in. Call us on 0300
123 3456 if you’re worried about
Arthur has lived in his home for 54 years! someone who needs support.
2
Five ways to stay well
Staying well is about much more than just taking care of your body. These simple steps can
make a real difference to your wellbeing and how you feel – why not have a go yourself?
1 Connect: With the
people around you.
With family, friends, colleagues and
3 Take notice:
Be curious.
Catch sight of the beautiful.
5 Be active:
Keep moving.
Walk to the next
neighbours. At home, work, school Remark on the unusual. bus stop or tube
or in your local community. Notice the changing seasons. station. Try a
new class that
2 Give: Do something nice
for a friend, or a stranger.
Thank someone. Smile. Volunteer
4 Learn: Try something new.
Rediscover an old interest.
Sign up for that course. Take on a
you haven’t
done before.
Take the stairs
your time. Join a community group. different responsibility at work. rather than the lift.
Project boosts recycling rates in flats
Our partnership with Resource placement of bins on the estates.
London has helped residents across This led to a 26% increase in
12 Peabody estates to recycle recycling rates (from 10.7% to
more. Flats make up 36% of London 13.4%) and a 24% decrease in
accommodation, and recycle only contamination rates (from 30.7%
10% of their waste compared to the to 23.4%).
London average of 33%.
Resource London is now working
During the trial, tenants on the with local authorities and housing
estates were encouraged to associations on the new measures
recycle more. Measures included We are also trying out new ways to
cleaner bin areas with better improve recycling on some estates,
signage, information packs, including for bulk waste, clothes
disposable bags and better and food waste.
3
Introducing London Power
The Mayor of London has would save a typical dual fuel
launched a new, fair-priced, household around £300 per year
green energy company compared to the average Big 6
for Londoners. variable tarriffs. There are no exit
fees so customers can always
Powered by Octopus Energy, switch to the latest offers, and any
London Power’s fixed plan is linked profits will be reinvested into the
to the cheapest 10% of similar community. You can find out more
tariffs on the market. The plan at www.mylondonpower.com
Whirlpool
product
recall
Whirlpool is recalling some of
its washing machines because
of safety concerns. The models
affected were manufactured
between 2014 and 2018 under
the Hotpoint and Indesit brands.
If you are concerned that you
may own one of these, please
visit www.washingmachinerecall.
whirlpool.co.uk and check the
model of your machine. If your
appliance is on the list, Whirlpool
are offering a like-for-like
replacement or a free
Getting in touch
in-house repair.
Need to get in touch? Call us on and 9am–1pm on Saturday. You
You can also call 0800 316 1442 0300 123 3456 to report any issues can also get in touch online, by
to find out more. (including repairs). Lines are open visiting the ‘contact us’ page at
from 8am–8pm, Monday to Friday, www.peabody.org.uk
Charlton Triangle Community Football League
35 teams from 26 schools
across the Royal Borough
of Greenwich, will be
taking part in a football
league sponsored by
Charlton Triangle Homes,
part of the Peabody
Group. The league is open
to all pupils aged 10 and 11
in all of the primary schools
in the Royal Borough of
Greenwich. The league
encourages children to
take part in healthy sports,
as well as bringing children
together from different
parts of the borough to
make new friendships.
JN: PUB_20_02/FEB2020
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