" Changing the Face of Property Management " - LevelUP Property ...
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" Changing the Face of Property Management "
Who are
LEVEL UP ?
“ Property management isn’t
just about bricks and mortar.
It’s about creating a home.
A place to be safe and sound.
We want to change the
face of traditional property
management. Let’s make this
change together, create a
two-way engagement and
make an impact for the better. ”
We want to challenge and modernise
traditional property management methods
JUST
68% 45% 6%
OF LEASEHOLDERS DO NOT STRONGLY OR SOMEWHAT STRONGLY AGREED THAT THEY
BELIEVE THEIR MANAGING DISAGREED THAT THEY CAN GET FELT CONFIDENT IN THE MANAGING
AGENT COULD RESOLVE ISSUES HOLD OF SOMEONE WHEN THEY AGENT’S ABILITY TO RESOLVE ISSUES
EFFICIENTLY AND EFFECTIVELY* NEEDED A QUERY RESOLVING* EFFECTIVELY AND EFFICIENTLY *
* Leasehold Advisory Service, National Leaseholder Survey 2016Why LEVEL UP is
a champion of :
LEVEL UP ? COMMUNITY
We don’t manage “units” - we manage people’s
homes. We care about the wellbeing of our residents
and run community days to bring people together.
“ We are a people first, technology led
property management company. We
believe in the power of relationships,
COMMUNICATION
communication and always providing the As well as using innovative technologies to
streamline communication, we aim to be more
power to the customer. Engagement and than just a name behind a phone. We don’t
communication are vital in this industry. underestimate the importance of face to face visits!
We watch, listen, learn and apply to make
sure we invest where it will create the HEALTH & SAFETY
biggest impact. Our communication-based We believe the health and safety of both our
digital platform ensures nothing is missed, residents and the buildings in which they live
so you can rest assured that your property are of paramount importance.
is the best it can be . ”
It’s about creating a home. TECHNOLOGY
A place to be safe and sound. Technology is why we are different, and it’s why
we are better. We use portals, tablets, innovative
software and are even developing our own app!CARLA DAN
BUSSEY ROBINSON
With over 20 years of experience A property professional with
in residential property a RICS accredited degree in
management plus iOSH, IRPM Real Estate Management and
and ARLA qualifications, Carla a range of experience across
truly understands the needs of the property sector. Dan is
residents. Driven by a passion for implementing unique and
customer service, it is her aim to innovative technologies to
put the resident and their needs improve the quality of service
at the forefront of our values. delivered to our residents.
FREDDY WARREN
HOARE WRIGHT
Recently arrived into our team Warren brings years of
from a residential property experience as a property
management role. Freddy has developer, constructor in
a first-class degree in Business the property sector and
Management and is instrumental leaseholder all of which
Meet the We embrace the future of technology
and are shifting the industry to be as
in helping LEVEL UP change
the way property management
services are delivered.
provides strategical direction
to the business. A respected
professional within the
TEAM innovative as possible
industry who sees first-hand
the need for change in
property management.Where
you can Primarily managing blocks in London,
South East and the Home Counties with
find us planned expansion throughout the UKSERVICES FINANCIAL
Our transparent and efficient financial services
Our services have the long-term interests of make keeping track of budgets easier than ever.
developers, property owners and leaseholders Handling finances in property management
at the core of our values. shouldn’t mean added stress.
• Ensure the health & safety of residents • Preparation of an annual budget for service charges
• Protect the image and reputation of developers • Regular billing and collection of service charges,
including management fees in line with terms
• Enhance the value of the freehold
of the lease
• Specialists in leasehold block management
• Provision of a periodic budget report of income,
• Offer free advice expenditure and cash flow
• Personable & contactable property managers • Arrange for the preparation of information
• No hidden fees required by the appointed accountant
• Total access to accounts & finance • Preparation of a reserve fund plan relating
• Easy-to-use portal to cyclical maintenance
• Approved & vetted contractors • Weekly/monthly payment of supplier invoices
• Arrears collection management
• Host events & build communitiesCUSTOMER SERVICE REPAIR AND
High-quality customer service is vital to creating a MAINTENANCE
transparent and open communicative space. We MANAGEMENT
pride ourselves on attention to detail, listening and
taking on board every word from the customer. LEVEL UP deals with all aspects of day to day
repairs and maintenance of properties promptly
and efficiently. We will also advise on major
• Attend to routine enquiries and maintenance
contract work and the use of specialist
issues from residents within set timeframes.
professionals and contractors.
• Hosting events, developing relationships and
building communities.
• Regular site inspections including liaison with BESPOKE SERVICE
leaseholders to gain trust and reach good relations.
Every block is different, and we understand that
• Dedicated property manager. The industry standard
each requires a different service. LEVEL UP can
is to have one property manager per 750 units. We
create a bespoke service tailored to the needs of
make sure our property managers aren’t overloaded.
the individual block or property and its residents.
• 24 hour private secure acceess to residential portal
providing live updates.Are you ready for a change in property management?
www.leveluppropertymanagement.com
Unit 14 • Lower Road • Northfleet • Kent • DA11 9SW
t: 01322 370711 e: enquiries@leveluppropertymanagement.comYou can also read
