CLASS NOTES workers compensation - The Real Media Collective
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
O n e wCo o
r kl el res cc to imvp ee n sI ant di ouns t r y .
C LA S S N OT E S
1Deborah
leaf -mi l h am
MEMBER BENEFITS PROGRAM MANAGER
EML
Deborah works for EML as the Member Benefits Program
Manager, being primarily responsible for delivering value
to EML Members through mutuality. Deborah has over 16
years of experience in the workers compensation industry,
both locally and internationally, across roles within
program delivery, claims, consulting and broking.
2wor kers
compensation
CHANGING CLAIM PATTERNS IN WAYS TO SUPPORT WORKERS
THE COVID-19 ENVIRONMENT ARE A WHO HAVE A CURRENT WORKERS
CHALLENGE FOR EMPLOYERS. SOME COMPENSATION CLAIM RECOVER
OF THE STRATEGIES WE CAN USE AND RETURN TO WORK:
TO OVERCOME THESE CHALLENGES
INCLUDE: Support work from home where
available
Claims agents taking over direct
payments to Workers to support
Employers Maintain and build capacity through
home exercise programs and suitable
telehealth options
Increased rigor in assessing
recurrences, late notifications and
downgrades in capacity Utilise JobKeeper where possible
Utilise available resources to support Work with providers on alternative
safe working from home practices strategies to assist with RTW and
recovery
Proactive with early engagement and
support with workers Where appropriate, identify
alternative suitable employment to
assist the worker’s RTW
Promote access to community
support services and COVID-19
government mental health initiatives If RTW is not achieved, discuss work
capacity with your claims agent
Increase awareness of mental
health across your business, upskill
managers so they can better support
workers
3Healthcare
services ADDRESSING DIFFICULTIES
ACCESSING HEALTHCARE SERVICES:
MORE INFORMATION ON
TELEHEALTH:
WHEN REFERRING FOR A
TELEHEALTH SERVICE, CONSIDER:
Be flexible and understanding where Telehealth is the distribution 1. The worker’s location and access
possible of health-related services and to services
information via electronic information
and telecommunication technologies
Where appropriate, considver 2. The worker’s access to, and ability
extended certificates of capacity to use, technology for telehealth
It allows ease of worker contact
without regard to distance for
Utilise telehealth: remote providing care, advice, reminders, 3. Discussing the available options
engagement via telephone / video education, intervention and with the worker and service
conferencing monitoring. provider prior to making a referral
if you’re unsure
Telehealth services are provided
through technology like 4. Amendments to existing laws
videoconference facilities and public health orders made in
response to COVID-19
Most healthcare services and
independent reviews can be
completed via telehealth, in most
jurisdictions, with some limitations
4Resources
ABC icare
www.abc.net.au/news/ www.icare.nsw.gov.au/about-us/
health/2020-03-24/with-coronavirus- publications/
what-are-your-safest-exercise-
options/12082308
McKinsey & Company
www.mckinsey.com/business-
Black Dog Institute functions/risk/our-insights/covid-19-
www.blackdoginstitute.org.au/news/ implications-for-business
news-detail/2020/03/20/10-tips-for-
managing-anxiety-during-covid-19
Phoenix Australia
www.phoenixaustralia.org/
Dieticians Association of Australia coronavirus-covid-19/
www.daa.asn.au/smart-eating-for-
you/planning-your-pantry-during-
the-covid-19-pandemic/ Sunnybrook
www.health.sunnybrook.ca/covid-
19-coronavirus/tips-health-care-
EML workers-how-to-get-better-sleep/
www.eml.com.au/resources/
improving-your-mental-health-
through-exercise/ WorkSafe
www.worksafe.vic.gov.au/
occupational-violence-and-
EML aggression
www.eml.com.au/resources/diet-and-
mental-health/
World Health Organisation
www.eml.com.au/resources/recovery- www.who.int/dg/speeches/detail/
after-trauma-guides/ who-director-general-s-opening-
remarks-at-the-media-briefing-on-
www.eml.com.au/resources/first- covid-19---11-march-2020
appointment-videos/
5Q&A
How can I find out more about SIRA NSW WorkCover WA What do I do if one of my workers
telehealth services? claims to have contracted COVID-19 at
JobKeeper payments made to As the Job Keeper is a top-up or work?
Speak with your case worker or workers who are not performing subsidy and not payment for work
medical practitioner. They will advise any duties will be excluded from the completed, wages declared should A virus (like COVID-19) may be
if they offer telehealth and whether wages used to calculate premiums. If reflect the amount paid to workers considered a disease under the
the services you are seeking can an employee is working at a reduced for the period of work that has Workers Compensation Act 1987. To
be facilitated by telehealth. Often capacity and is in receipt of top- been done. Therefore, any top-up receive workers compensation for
telehealth is a wonderful support up payments made through the JobSeeker subsidy payments should a disease, a claimant would need
to treatment and return to work JobKeeper subsidy, only the wages not be declared as part of wage to establish that the virus was a
solutions in partnership with face to earned for hours worked will be used declarations. “disease” contracted in the course of
face consultation. in the calculation of premiums. employment, and that employment
WorkSafe Tasmania, Northern was the main contributing factor to
How do JobKeeper payments impact WorkCover QLD Territory & Australia Capital Territory the contracting of the disease.
my premium?
An employer may pay the JobKeeper TAS, NT and the ACT are awaiting Changes to the Workers
Workers compensation differs across subsidy to workers as a top-up advice from Treasury to determine Compensation Act 1987 mean that
the country and it is important to payment or subsidy payment, but the impact on employer premiums. for workers in certain employment
ensure what is relevant to your State not as a payment for work done. No information has been released at who contract COVID-19, it will be
or Territory. Payments made for this purpose the time of writing. presumed that the worker contracted
are not declarable wages. As such, COVID-19 in the workplace.
WorkSafe Victoria employers should exclude any Is a worker on workers compensation
JobSeeker amounts paid to workers, entitled to JobKeeper? If a worker claims to have contracted
Employers utilising JobKeeper in
as this is not a payment for work COVID-19 ensure you document and
Victoria will be exempt from: The amount of money paid to
performed. communicate all processes as per
employees on workers compensation
Payroll tax a standard workers compensation
RTW South Australia will depend on the State or Territory.
claim. It is important to maintain
WorkCover premiums on The amount paid to employees is an detailed records throughout the
JobKeeper wage subsidy payments
payments to their employees if insurance payment and not a wage. process. You must also report to the
will not be considered remuneration
their staff are currently stood The employee is paid: relevant government authority.
for the calculation of premiums.
down. Additional information concerning directly by the insurer,
premium relief will be released by
Any eligible JobKeeper payments to RTWSA at the end of FY20.
meet the $1,500 threshold will not from the insurer through the
impact the calculation of WorkCover employer or,
premiums.
by the workers compensation
regulator.
6‘We help ourselves by helping
each other’ - Here, for you.
We are a proud platinum supporter of The Real Media Collective
Re-Build Together 2020 Webinars.
To discover how we can support you during this difficult time
call us on 13 14 12 or go to fujixerox.com.au
Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.T H ANK YOU
PLATINUM SUPPORTER SUPPORTERS
INDUSTRY PARTNERS
Need more? We’re here. Team Collective (hello@thermc.com.au).
One industry Collective rebuilding together.
8You can also read
