Clinical Informatics, Health Information Management, Data Analytics: Assessing and Addressing the Needs for Professional Development - Session 1 ...
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Clinical Informatics, Health Information Management, Data
Analytics: Assessing and Addressing the Needs for
Professional Development
Session 1, February 11, 2019
Dr. Osama Elhassan, Vice-Chair, Emirates Health Informatics Society
1
GCC eHealth Workforce
Development: Challenges &
Opportunities
Highlights on the 1st GCC eHealth Workforce Development
Survey
2
Conflict of Interest
Osama Elhassan, PhD.
Coordinator of the GCC Taskforce on Workforce Development in
Digital Healthcare
Vice-Chair of Emirates Health Informatics Society
Has no real or apparent conflicts of interest to report.
3
Agenda
• Who are we?
• Zimam’s Vision & Mission
• Zimam’s Activities
• The GCC eHealth Workforce Survey
• Demographics
• Organizations information
• Education
• Trends
• Conclusion
4
Learning Objectives
• Understanding the current status of the eHealth Workforce
Development with in the GCC Countries
• Identifying gaps and opportunities pertained the eHealth
Workforce Development
5
Who We Are?
6
Who are we?
• The GCC Taskforce on eHealth Workforce is an NGO that
consists of eHealth experts representing GCC countries
Members are from academia, public sector and private sector
• Established in November 2016 with strong collaboration with
Emirates Health Informatics Society (EHiS) and Saudi
Association for Health Informatics (SAHI)
• Launched ZIMAM initiative & organized the GCC eHealth
Workforce Development Conference in November 2018
• Announced the eHealth Workforce Survey
7
Inspirations
• The steady growth of digital health adoption in the GCC region
• Massive universal health coverage programs
• Witnessed shortage of local HI, HIM and HIT resources
• Similar global and regional initiatives that aim to identify, measure
and develop the skills, training, and competencies—consistent
with local cultures, languages, and health systems—that will be
needed to realize the full benefits of digital health:
– AHIMA GHWC
– EU**US eHealth Work
8
Zimam’s Vision & Mission
• Vision
– A sustainable digital health ecosystem in which local eHealth
Workforce is empowered and taking the lead
• Mission
– Improve the eHealth skills and competencies of national
human resources in the fields of Health Information
Management, Health Information Technology and Health
Informatics through continuous training and career
development pathways
Zimam's Board Team
9
Zimam’s Vision & Mission
• Vision
– A sustainable digital health
ecosystem in which local
eHealth Workforce is
empowered and taking the lead
• Mission
– Improve the eHealth skills and
competencies of national human
resources in the fields of Health
Information Management,
Health Information Technology
and Health Informatics through
continuous training and career
development pathways
10Zimam’s Activities • The GCC eHealth Workforce The GCC eHealth Workforce 11 Survey: 28 November 2018- 15 Survey: 27-29 November 2018 January 2019
The GCC eHealth Workforce
Survey
12Survey Collaborators
The Survey Advisory Team
Prof. William
Survey Dr Abdulkarim
Rudman,
Technical Al Muhanna,
Executive Director
Leader: Senior
of the
Rachelle Blake, Consultant,
Interpersonal
CEO Omni Medical
Health Workforce
Micro Informatics,
Development
Systems/Omni KFSHRC, KSA
Institute
The Survey GCC Countries Ambassadors
Suliman Al Dr. Riyad Al Dr. Dari Al Dr. Manal Al Dr. Salim Al Dr. Osama
Omran, KSU, Shammari, Huwail, Kuwait Alalawi, MoH, Salmi, Coding Elhassan,
KSA KSU, KSA University, Bahrain Institute, Oman EHIS, UAE
Kuwait
Sponsors Technical
13
SupportSurvey Overview
The survey was designed to measure the thoughts, opinions and attitudes
of members of the GCC and global healthcare community regarding
eHealth workforce skills, training and status
14Survey Composition
• The survey contained 88 questions in six branches, with each
individual respondent having an average of 25 questions to answer
• The survey used a quantitative analysis approach, using a
combination of multiple choice, Likert scale and ranking of closed-
end questions*
• Respondents were generally grouped into the following role types:
– clinicians and allied health care providers
– executives
– information technology and other nonclinical health workers
– educators
– students
– those in the government and ministries of health and
education
*Standard deviations for questions measure between 1.00-1.59. Statistical significance is
calculated using a standard 95% confidence level. 15Survey Composition (cont’d)
• The survey branch a respondent followed depended upon the role
the user selected:
16Survey Composition (cont’d)
• The questions were grouped into the following sections:
– Demographics
– About My Organization
– About My Work
– My eHealth Education
– My eHealth Experience
– eHealth Skills Preparation
– eHealth Training Awareness
– eHealth Workforce Priorities
– eHealth Worker Trends
– eHealth Workforce Education and Skills Gaps
– Specialty Groups: Educators, Students and Ministries of Health and Education
17Demographics
18Survey Demographics
19Survey Demographics
• A variety of roles and professions were
represented
• Highest number of respondents were either
licensed clinicians (98) or other administrative
roles in healthcare (98)
• Third and fourth highest numbers represented
were educators (72) and
engineers/IT/analysts (71)
• Other role types of respondents:
• clinical and nonclinical chiefs and
executives
• students
• directors and managers
• specialists within the government or
ministries of health and education
• consultants
• allied health care workers
20Survey Demographics
We’ve got experienced healthcare workforce!
• 229 respondents described themselves as licensed
clinicians or other administrative roles in healthcare
• Of that group, 25% had greater than fifteen years of
experience in the healthcare field
• This was closely followed by 10-15 years (24%), 5-10 yearsExperience in current role
(23%), 2-5 years (13%), 1-2 years (6%) and less than a year
(8%)
• Most of these same respondents have been in their roles at
their current place of employment between 5 and 15 years
(42%), with the following breakdown:
• Less than a year: 10.5%
• 1 - 2 years: 9.5%
• 2 - 5 years: 18%
• 5 - 10 years: 21% Experience with current employer 21
• Greater than 10 years: 38%Participating Organizations
22Organization Staff
GCC employers of the majority of respondents
employ a large number of staff (greater than
1,000)
Diversity of Departments: Respondents
indicated they worked for a variety of
departments at their healthcare
organizations
23Organization Staff (Salaries)
• A large number of GCC clinicians and
administrative healthcare workers do not
feel as though they are receiving
adequate compensation for their work
that corresponds to improvement in skills
or training
• When asked if they felt they received
appropriate salary increases at their place
of employment if they were able to
demonstrate increased skill sets, the
majority (47%) said they did not, while
only 23% said they did (30% were unsure
or felt the question was not applicable)
24Organization’s Technology Maturity
• Most departmental records systems at organizations were also electronic,
according to respondents, with the highest numbers being radiology,
pathology/laboratory and pharmacy departments
• This supports the findings on the
HIMSS EMRAM results for the
GCC (Stage 6 & 7: %48)
25Education
26Education
• A large majority of clinicians and administrative healthcare worker
respondents (88%) stated that their current work or position requires
utilizing digital skills or eHealth
• From 182 respondents who answered digital skills at work
questions:
– the majority (55%) believe the training they have been given
matches the work they are responsible for performing at their place
of employment (18% said “no”; 15% were unsure; and 12% said
the question was not applicable)
27Education (cont’d)
• In terms of responsibility for their education, most of this subset of
healthcare worker respondents were either fully (48%) or partially
(28%) financially responsible for their ongoing work-related
education
• Most of these respondents stated their employers did not cover or
reimburse (39%) their work-related education, or only partially
covered or reimbursed (23%) it
28Education: Students
• Several students from the GCC
region participated in the survey*
• Students were primarily full-time
(83%) healthcare students
– About half (45%) had taken
specific courses in digital skills
or eHealth
– 58% were currently or
planning on taking online
courses at some point in the
future, but 70% had never
taken an online course in the
past
– Only 13% of students were
currently healthcare providers *n=40
(or have been healthcare 29
providers in the past)Education: Educators
• Several educators from the GCC
region participated in the survey*
• Educator respondents teach in a
variety of specialties, including:
– eHealth/informatics
– health information
management or coding
– nursing, medical or other
clinical information
– patient education
– ICT, technology or digital
skills (non-healthcare)
– revenue, billing or financial
services in healthcare
– other 30
*n=61Education: Educators (cont’d)
• The majority of educators teach classroom courses, but
do not teach online or blended eLearning education
courses, although they are aware of these types of
training
• Educators felt there was a variety of digital skills and
eHealth education available for clinicians and providers
• Significantly, educators feel there is not a sufficient
number of eHealth training courses available at the
institution/ organization where they teach (50% no,
23% unsure)
31Gaps & Trends
32Certificates and Certifications
• Regarding certificates and certifications that respondents can
earn, more options are available outside the workplace than within
the workplace, according to our survey (only 31% state they are
available at the workplace, while over 70% state they are
available in other places)
33
3Certificates and Certifications (cont’d)
• There may be opportunities to expand eHealth certifications in the GCC
region, as more respondents were aware of internationally recognized
certifications in health IT (43%) than they were of regional certifications
(21%)
• Respondents were generally aware of national certifications available
(39%), although a significant number were not aware of any of these
certifications (18%)
34Career Progression & Mentorship • Although over 80% of respondents feel having a mentor is important to their career progression, more than a third of respondents (37%) have not had a mentor in their career to date 35
On-line Education
• Online and blended learning are gradually overtaking class room
learning
• Most respondents were aware of distance and online educational
offerings, yet only a small percentage were using most of these
offerings
• Online education is a key source for advanced and specialized
learning for today’s students and workforce members
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