Congress 2018 The Future of Work Ngā Kaupapa at MSD - PSA
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THE PSA JOURNAL DECEMBER 2018
Congress 2018
The Future of Work
Ngā Kaupapa at MSD
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Working Life 4 Looking ahead
Te Mahinga Ora 5 President's message
THE PSA JOURNAL
6 News in brief
Working Life is published quarterly.
7 Milestone: 70,000 members
Views and opinions expressed in
Working Life do not necessarily 7 Progress points
represent PSA policy.
Co-Editors: Bronte Ammundsen, 8 Ngā Kaupapa agreement at MSD
Guy Chisholm
Design: Dan Phillips.
9-11 Congress 2018
Contributors: Bronte Ammundsen, 12-13 The future of work
Guy Chisholm, Andrea Fromm,
Jenny Goodman, Chris Howard, 14-15 Secure and fulfilling work
Stephen Olsen, Asher Wilson-
Goldman 15 Book review: Government for the Public Good
Printing: Webstar, Masterton.
PSA Executive Board
16-17 Walking Access Commission
Janet Quigley (president),
Kathy Higgins, Caroline Fisher,
Benedict Ferguson, Jacky Maaka,
18 Honorary life member: Pam Jemmett
Gail Arthur, Marshall Tangaroa,
Lesley Dixon, Pania Love,
19 The heart of the community: Chantalle Smith
Caro Fisher, Megan Barry
Erin Polaczuk and Glenn Barclay.
20 - 21 History of the CPS sector
PSA contact details 22 Journey towards justice: Kim Workman
PSA, PO Box 3817, Wellington.
Freephone 0508 FOR PSA
23 Inaugural Public Service Day
(0508 367 772).
24-25 Just Transition
Email enquiries@psa.org.nz.
26-27 PSA people in pics
28 Book review: But I Changed All That
29 PSA in times of war
30 Festivities
On the cover
PSA member Laura Hussey flies the
flag during industrial action at the
Ministry of Justice in Wellington
www.psa.org.nz Working Life December 2018 3
Looking Ahead
A yearbook of the life of
T
THE PSA Annual Report presented to the 2018 Congress in
S
September (see story on pages 9- 11) featured a section titled
A Year In The Life Of PSA, with a page for every month from
A
April 2017 to March 2018.
This captured a snapshot of highlights and milestones
harvested
h from the regular news and happenings associated
with PSA activity across all sectors and member networks
- and , of course, from sources such as the PSA journal and
media channels. As seen at left, this also included succinct
summaries of the myriad issues that the union speaks out
on in the public arena in support of members' concerns and
interests.
As this year draws to a close we'll be producing updated
pages for the remainder of 2018, to be put into a yearbook
format and made available to read online in early January
along with a single sheet 'PSA Calendar' to download from
psa.org.nz for the new year ahead.
The PSA communications team welcomes pointers to
achievements and important events to celebrate from
across the membership to keep us all informed. Just send
them to editor@psa.org.nz We're all in this together -
He waka eke noa!
Change in PSA Fees from March
IN OCTOBER 2018, the Executive For those paying on a weekly basis, the this increase was decided upon after
Board made the decision to increase will be: consideration of movement in the CPI,
increase fees as of 1 March • 28 cents (for those earning above with the fee increase required to cover
2019, following consultation $42,744 per annum) the rising costs of expenses such as
with sectors, networks and Te provision of membership resources
• 13 cents (for those earning between
Rūnanga o Ngā Toa Āwhina. across 70,000 members.
$19,629 - $42,744),
The change to your PSA • or 8 cents (those earning under The fee change, with an average
membership subscription will be $19,629). increase of 3.2%, comes into effect in
a fortnightly increase of either: As PSA subscription rates are up for the first full pay period after
consideration every two years, they will 1 March 2019. Most members will not
• 55 cents (for those earning not be changed again until 2021 at the need to do anything as this change
above $42,744 per annum), earliest. will automatically occur.
• 25 cents (for those earning The increase continues the PSA’s If you pay by automatic payment (not
between $19,629 - $42,744) trend of regular, small increases, direct debit or payroll deduction) our
or allowing members manageable Membership team will be in contact
• 15 cents (those earning changes as opposed to irregular and in early 2019 to arrange the necessary
under $19,629). more significant increases. As usual, changes.
4 www.psa.org.nz Working Life December 2018
President's message
Kia ora ngā iwi o PSA Among the many areas being carried
forward under this 'reform agenda',
WELCOME TO the last edition
with regular inputs from the PSA,
of your PSA journal for 2018 - a
is the much-anticipated report of
whirlwind year in which PSA's
the Mental Health and Addictions
remarkable growth has surged ahead
Inquiry panel. The PSA campaigned
to reach 70,000+ members.
hard for the Inquiry and we will
In part, this momentum is symbolic be pushing equally hard to ensure
of the regaining of lost ground as the the panel's recommendations are
union movement begins to re-assert translated into action in 2019.
itself in positive directions.
We have been at the forefront this
As our guest PSA Congress speaker year of some genuinely landmark
Andrew Pakes, of the UK union advances for equal pay - for mental
journal is again going to print
Prospect, pointed out to us – we health and addiction support
just as the lengthy and steadfast
have exciting opportunities in New workers and for frontline social
action taken by our members at the
Zealand now for unions to really workers at Oranga Tamariki. These
Ministry of Justice is on the cusp of
drive the debate around what does are major victories to proudly
a potential, hard-won resolution.
the world of work look like, and how celebrate, but by no means the end
Thank you for your solidarity and to
workers' voices and rights are central of the story.
those who continue to contribute to
to collectively shaping that future.
the Hardship Fund for MOJ workers.
(You can watch Andrew on video at As I embark on my second term as
youtube.com/user/NZPSA/videos). ROLLING REFORMS your PSA president I am heartened
by the ability I see in all PSA people
2018 feels like a year of solidarity, As covered on page 5 of the July to stand strong by standing together.
characterised by rolling waves of edition of Working Life, the coalition
industrial action - taken as a last Government has been busy putting Kia kaha, kia toa, kia manawanui
resort - and not unusually this various wheels of change in motion. Janet Quigley
"What will you do... ?"
CONGRATULATIONS TO the PSA To enter a draw for the book we
members who responded to the asked PSA members to respond
book giveaway we ran in September: to the question put by book editor
Amelia Tui (MSD - Auckland), Bridget Bronwyn Labrum: “What will you
Smith (Te Taiwhenua o Heretaunga do to advance women's rights and
- Hastings) and Sierra de la Croix equality in 2018 and beyond?”
(Scion Research - Rotorua).
For Bridget the answer is a focus on
Women Now: The legacy of female Māori and Pacific Island women: “To
And Amelia sent us this:
suffrage features personal responses provide tools to make them strong
from Barbara Brookes, Sue Bradford, enough to be able to speak with “My daughter is 11. I will be
Morgan Godfery, Sandra Coney, Fiona confidence on issues concerning continuing to nurture her to
Kidman, Holly Walker, Ben Schrader, their cultural needs”. For Sierra the understand her worth and strengths
Golriz Ghahraman, Megan Whelan, difference she has sought to make as a woman. That she is equal to her
Tina Makereti, Charlotte Macdonald beyond herself is related to joining brothers in all ways and I challenge
and Grace Taylor to iconic and and/ or taking on leadership within her and my sons also, to see and
everyday objects contained in the groups: Zonta, UN Women NZ, the act on all issues of injustice and
collections of Te Papa. National Council of Women and PSA. inequality in the world”.
www.psa.org.nz Working Life December 2018 5
NEWS IN BRIEF
INDUSTRIAL BARGAINING CHALLENGING THE ISDS
2018 has seemed like a 'peak year' for the many, On 30 October the PSA joined more than 300
many rounds of industrial negotiations and civil society organisations from 73 countries in sending
ratifications carried out to achieve collective agreements. a 'global letter' to governments participating in United
In addition to securing pay increases and member-only Nations meetings in Vienna to urge a complete overhaul
benefits, other gains that have been on the rise include of the controversial Investor-State Dispute Settlement
embedding provisions to cover beneficial areas such as (ISDS) system contained within many international trade
Ngā Kaupapa, domestic violence leave and study support, and investment agreements. Read more at psa.org.nz/
as well as fundamental redesigns of remuneration media/news/
systems and delinking of performance pay.
REVIEW OF LOCAL
In the DHB sector two mammoth exercises were
completed. The first for around 3500 mental health GOVERNMENT FUNDING
nurses and public health nurses included clauses related The PSA welcomes the Government’s announcement of
to increased safety in the workplace and tackling issues a review of local government funding and financing, to
such as sexual harassment. By the end of November a be undertaken by the Productivity Commission. The PSA
new settlement was also ratified for around 9000 allied, has long called for a funding review to ensure that local
public health and technical workers. The Auckland and authorities have sufficient funding to be able to invest
Rest of NZ MECAs cover PSA members working in more in long-term service and infrastructure development
- and that it is sourced through fair and sustainable
than 100 occupational groups across all 20 DHBs.
mechanisms. The Productivity Commission has released
an issues paper on the review, with submissions due
PSAY TAKE A SEAT AT THE by 15 February 2019. The PSA will be responding to the
EXECUTIVE BOARD paper, and delegates on the Local Government sector
In what is believed to be a world first for a major union, committee are seeking to meet directly with the review
PSAY - the PSA youth network - will now take an official team at the Productivity Commission. If any PSA
seat with full voting rights on the union's Executive member has any thoughts on the review for consideration
Board. Joining a PSA network connects you to other as part of the PSA submission, please email Sarah Martin
members with similar interests or issues across the in the policy ream: sarah.martin@psa.org.nz
union. Find out more about PSAY and the PSA's other
networks (eg. Women's Network, Pasefika, Out@PSA, Deaf RECENT SUBMISSIONS
& Disabled, Social Workers Action Network, Eco Network) In recent months the PSA has made
at psa.org.nz/at-work/networks/ submissions on reforms of the Residential Tenancies Act
(RTA) and State Sector Act. Our RTA submission used
FIRST THE HUD THEN THE HUDA members' survey data from 2017 of their often negative
experiences of the housing market. We have also
The 1st of October saw the new Ministry of
submitted on the review of the Protected Disclosures Act.
Housing and Urban Development kick into life. Then
on 24 November, Phil Twyford as Minister for Housing
and Urban Development announced a companion WAYS TO FOLLOW PSA NEWS
organisation to be called the Housing and Urban • Open your monthly PSA News email
Development Authority. Described in the media as a • Like us at facebook.com/nzpsa or follow us on
'super agency', HUDA will take Housing New Zealand and
Twitter @NZPSA
its development subsidiary HLC and meld them together
• Read media releases at psa.org.nz/media/releases
with KiwiBuild into a new Crown entity.
6 www.psa.org.nz Working Life December 2018
Policy setting
Watch these policy spaces in 2019
JUST AS THIS EDITION of Working Taken together the recommendations 12. Establish a cross-party working
Life was being readied for the propose major changes in current group on mental health and
printers the long-awaited Report of policies, service delivery, and laws, wellbeing
the Government Inquiry into Mental supported by significant increases in
Health and Addiction was publicly funding. They cover 12 broad areas: The PSA's Mental Health and
released. Addictions Committee will be
1. Expand access and choice seeking further engagement.
Health Minister David Clark 2. Transform primary health care
announced that the Government will 3. Strengthen the NGO sector ON THE 2019 HORIZON
be working its way carefully through 4. Take a whole-of-government
An expected timeline for the
the final 40 recommendations before approach to wellbeing
programme of major reviews and
formally responding in March 2019. 5. Facilitate mental health
legislative reforms will continue
promotion and prevention
He cautioned that "many of the 6. Place people at the centre apace into 2019. A report from the
issues we're facing, such as workforce 7. Take strong action on alcohol Welfare Expert Advisory Group
shortages, will take years to fix". and other drugs is expected in February, terms of
8. Prevent suicide reference for the Royal Commission
WHAT DOES IT SAY? 9. Reform the Mental Health Act into Historical Abuse in State Care
The Inquiry panel report - He Ara 10. Establish a new Mental Health and in the Care of Faith-based
Oranga - also took the line that and Wellbeing Commission institutions has been agreed and the
change will take time, adding "it must 11. Refer to the Health and final report of the Tax Working Group
be sustained over a long period". Disability Sector Review is timed for early next year.
ELI SMITH, a member of the Kaikohe by PSA delegate Steve Grant and
Community Health team at Northland organiser Mark Furey, joined by
Eli Smith DHB, was more than happy to find out NZNO representatives. Eli has been
he had helped PSA across the line to presented with vouchers for 7 free
70,000 members. nights at PSA holiday homes.
Before joining the DHB Eli was DHB MEMBERS TO
involved in facilitating, developing
THE FORE
and delivering programmes for Kura
Māori for several years as a kaimahi By coincidence the 'face' of PSA's
for Ngāti Hine Health Trust. Eli and 60,000th member three short years
his wife Te Wairua live and raise their ago in 2015 was also a DHB worker:
young family in Moerewa. Both are Sarah Reilly, a physiotherapist at
members of their local volunteer fire Capital & Coast DHB. Looking back
brigade and Eli is also a champion for Sarah recalls she was encouraged by
70,000 the health and well-being of his local colleagues at CCDHB to join “along
with an independent desire to be
members strong community - even running fitness
classes out of his home garage to a signed-up member of a union to
November 2018 improve access. represent my profession”. Sarah
adds: “I enjoy knowing I have a
Eli's special moment was celebrated representative if necessary for work
with him at Whangarei Hospital related issues and support in the form
through a gathering organised of funding for further learning”.
www.psa.org.nz Working Life December 2018 7
Te Rūnanga
Ngā Kaupapa agreement at MSD
The 24th of October saw the culmination of over four years of hard work for
the leaders of Ngā Kaitūhono, the structure for Māori PSA members within the
Ministry of Social Development, as both parties came together to sign an
historic relationship and engagement agreement.
THE AGREEMENT, ONE of the first This included introducing the Teina declared her excitement for moving
of its kind in the Public Service, structure, allowing Tuakana to be forward.
represents years of work establishing planners and for the Teina to run the
“Now that we have this agreement it’s
a structure for Māori within the MSD, structure.
time to breathe life into it.”
and is based on principles outlined
On 1 May 2018, the leadership of
in Ngā Kaupapa.
Ngā Kaitūhono presented the MSD
The signing took place at MSD’s leadership team with a proposed
different way of working with and
The dates
office in Wellington, with Maxine The dates on which the proposal was
Wynyard, MSD Māori enterprise engaging Māori PSA members within
MSD. presented to MSD, 1 May, and the
delegate and Ngā Kaitūhono
agreement was signed, 24 October,
convenor, and Brendan Boyle, Chief The proposal articulated that through carry their own significance.
Executive. recognising and operating according
to Te Ao Māori, members would The first of May is recognised as
Maxine spoke with us about the International Worker’s Day, or May
feel better valued, supported, and
history of Ngā Kaitūhono and what
engaged with their work, and by Day, and is a celebration of workers
this agreement will mean for them.
extension deliver better services and the working class in recognition
While Ngā Kaitūhono has existed for and outcomes to the clients and of both the struggles and gains
roughly 14 years, Maxine observed a communities they serve. made by workers and the labour
lack of structure when she inherited Now that a mandate has been signed, movement.
it as the second convenor. Maxine says “the next step will be The signing of the agreement took
to expand the agreement into the place one day after Labour Day,
“With 30 years of experience in
regions and help Ngā Kaitūhono’s an annual holiday to celebrate
the PSA I was confident I had the
presence to grow.”
experience and knowledge to the achievements of workers
improve it, and worked at forming Addressing members of Ngā (specifically the eight-hour day
a national level structure for Ngā Kaitūhono, MSD, and the PSA at the movement).
Kaitūhono.” signing of the agreement, Maxine
8 www.psa.org.nz Working Life December 2018
Congress 2018
The future of work and the
future of our union
Ko te wāheke mai o tātou
uniana i roto i te mahi
PSA Congress is our highest decision-making body, bringing together delegates from
around the country every second year to discuss and determine the union’s direction.
PSA policy team member ANDREA FROMM took part in
this year's event and shares her experiences.
THE OVERARCHING THEME of human beings at the centre, while President Janet Quigley welcomed
Congress 2018 was the future of our delegates were given opportunities delegates to Congress and talked
union in an ever-changing world of to share their own knowledge, about the business ahead, followed
work. A series of workshops explored experiences and ideas. by a minute of silence to remember
different aspects of how unions can those members who had passed
prepare to influence and improve DAY ONE HIGHLIGHTS: away since the last Congress.
workplaces and how workplace THE FUTURE OF OUR
changes impact union organisation. After the president’s opening
UNION remarks, the Honourable Ian Lees-
International and national guest Congress opened on 25 September Galloway, Minister of Workplace
speakers shared their experiences in with a mihi whakatau led by Relations and Safety, ACC, and
creating a world of work that places kaumātua Kiwhare Mihaka. Immigration, addressed the room >>
www.psa.org.nz Working Life December 2018 9
Congress 2018
to talk about the future of work in a world of work. He touched on the After lunch, delegates regrouped for
progressive employment relations aging demographic of unions and the first day's workshops to discuss
framework. He talked about the importance of re-inventing unionism the future of their union.
Government’s achievements, and of supporting and organising
all workers regardless of their Day one came to a head in the late
and work programmes including
employment status. This he argued afternoon when delegates voted on
extended paid parental leave,
will set unions on a course fit for a series of motions before awarding
increase of the minimum
future challenges and opportunities. a Life Member Award to PSA’s Pam
wage, equal pay legislation and
Jemmett. Particularly striking was
settlements and promoting higher
When asked about what message to the decision of PSA delegates to
productivity through better workers’
take away from Congress Andrew institutionalise youth representation
engagement. said that “the most important thing across the PSA governance structure.
After a morning tea break, is to listen to what young people and Among public sector unions globally
Congress returned for an address women are saying”. this is extremely rare. Delegates
by special guest speaker Andrew also supported a motion to support
After Andrew Pakes’ address, and organise contractors. These
Pakes, Director of Research and Congress was interrupted for a decisions aid in leaving the PSA well
Communications for UK union spontaneous celebration of the news prepared for the future in line with
Prospect, in which he discussed that the Oranga Tamariki Social Andrew Pakes’ recommendation to
the challenges facing unions in a Workers’ equal pay settlement better listen to and include young
world of changing and increasingly had been signed that morning. people and all workers into union
insecure work. After outlining the PSA president Janet Quigley called structures.
issues, he shared what Prospect forward the Oranga Tamariki social
in the UK was doing to address workers who were present and Over dinner delegates were able to
them, such as providing training acknowledged their achievements, meet other delegates from across the
opportunities and exploring how which was met by a powerful public sector, the state sector, local
workers and unions fit into the new standing ovation from the floor. government, District Health Boards,
10 www.psa.org.nz Working Life December 2018Congress 2018
community public services and a three years, main adjustments to including whether the ‘gig’ economy
number of PSA’s networks. Engaged the strategic goals included the is really new, modern surveillance,
discussions continued well into the incorporation of Ngā Kaupapa for and the importance of using
evening. the first time, and the use of a whare technology to consciously make
as the means of representing new work better rather than worse.
DAY TWO HIGHLIGHTS: goals
After adjourning for lunch,
THE FUTURE OF WORK President Janet Quigley then delegates regrouped for the second
Kiwhare Mihaka welcomed delegates addressed delegates to discuss day’s workshops to reflect on the
back for day 2 of congress, where the annual report, taking the future of work and what can be
Georgina Kerr (Kuia) and Lesley opportunity to congratulate those done by all of us to realise it.
Dixon (Teina, Te Rūnanga o Ngā who were awarded delegate
Toa Awhina) spoke about a claim achievement awards: Louise Morgan Following further notices of motion,
being made by Te Rūnanga under (Auckland DHB); John Ravlich Erin Polaczuk took to the stage
the Mana Wahine Inquiry before (Customs); and Robert Sisterson to advise that unopposed in the
the Waitangi Tribunal. They then (NZDF). She also recognised the nominations for president, Janet
introduced the claimants to inaugural awarding of the Marlene Quigley was confirmed as president
Congress (Georgina Kerr, Llani Pitman Award for Māori delegates, for a further two-year term.
Harding, Paula Davis, Wiremu awarded to Susanne Tapsell at Hui
After a lively two days of discussion
Newton) before cutting a cake to Taumata.
and voting, Congress came to a
acknowledge the filing of the case
Leading up to lunch, Council of formal close with a poroporoake
before the Tribunal on 21 September.
Trade Unions president Richard from Kaumātua Kiwhare Mihaka.
The launch of the PSA’s refreshed Wagstaff addressed the Congress, All delegates stood up and formed
strategic goals by national speaking to the theme of the future a huge circle by holding hands
secretaries Erin Polaczuk and Glenn of work. Throughout his speech, symbolising the strength of the
Barclay followed. Refreshed every he touched on a number of topics union in standing together.
www.psa.org.nz Working Life December 2018 11Perspectives
The future of work
The following is an excerpt from the foreword, written by Erin Polaczuk and Glenn
Barclay, to the PSA’s new booklet on the future of work. The booklet was launched
on October 23rd and is available free online at psa.org.nz/futureofwork,
or from Unity Books in Wellington.
WORK IS SOMETHING we all do. its implications for privacy, are a secure future; they need to be
It’s how we spend most of our adult prompting governments around supported and valued as individuals.
lives, and it’s changing. Technology the world to reconsider how they We need workplaces where there is
is driving us into the third or fourth regulate not just “employment” but a high level of trust and respect in
industrial revolution, depending on newer forms of work. the relationship between managers
who you talk to. and the people doing the work; where
These are some of the challenges; but everyone has the dignity, autonomy
A recent UK survey found people’s what are the solutions? and voice we expect in our lives
main worries about the future of outside of work.
work are that it will bring more work The world of work is constantly
intensification, intrusive monitoring changing. Solutions need to respond We all have a stake in the future of
and loss of control over hours and to, foresee and proactively shape work – for ourselves, our families and
the already blurry boundaries those changes. Hanging onto those who come after us.
between work and the rest of our employment law and approaches
to work grown from the 1880’s and We can either leave it to others to
lives. Others are excited about the
1980’s will hold us back. People decide this for us, or we can step up
new opportunities that may arise
want to bring their full selves to the and change the way we do things. We
through new jobs, skills or data
work place. This includes respect favour the latter. This is a challenge
availability.
that the PSA accepts and encourages
for, protection, and fulfilment of our
We at the PSA think the time is everyone to be part of.
economic, social, political and civil
right for this conversation. The rights. It’s time to put people at the
need for equal pay and for low centre of thinking about work in
wages to be addressed is part of the future. Units of labour, human
everyday discussion and we are also capital, human resources – all terms
concerned about our international used to describe us in the past. How
competitiveness and productivity. do we want to describe ourselves for
There are clear calls for workplaces the future?
to sort themselves out around
culture and to end bullying and The PSA, and other unions,
sexual harassment. New Zealand have an agenda for work. Work
is not alone in this. The emergence needs to be healthy and safe and
of new, technology enabled forms include opportunities for ongoing
of work, and vastly enhanced development and learning. People
data management capability and need fair working conditions and
12 www.psa.org.nz Working Life December 2018Perspectives
LOOKING FORWARD TO values-based approach put forward industries are in their final years.
by Grant Robertson, agreeing with
THE FUTURE OF WORK A further point of general consensus
the need to focus on being inclusive,
The PSA celebrated Labour Day this resilient, and adaptable. was concern regarding the rampant
year by launching the third book in dominance of the Facebook-Amazon-
the Progressive Thinking series, the Laila Harre suggested that now Netflix-Google techopolies. Noting
aptly themed Ten Perspectives on the is a time to explore experimental that many elements of the so-called
Future of Work, inspired by the Labour approaches, admonishing current gig economy are not doing much to
Party’s Future of Work Commission. planning or initiatives that become set the scene for a brave new world,
too “top-down”. She proposed we but are actually more illustrative
Shining a spotlight on the importance pursue more social innovation by of anti-democratic tendencies
of being prepared for the rapidly testing out different, experimental and negative work practices, Bill
changing world of work, contributors approaches for the ways we work in Rosenberg cautioned that dominating
discuss everything from the concept order to find ways that will make long- technological groups cannot be
of employee voice to the case for lasting differences to a long-lasting
simply left to the market without
rethinking work flexibility; from the challenge.
regulation.
state of industrial relations law in
New Zealand to the role of After an hour of in
businesses in addressing depth discussion, Te
human rights issues. IwiNgaro Dunn left
the audience with two
THE LAUNCH enduringly valuable
On October 23, several points as a final
contributors joined us at takeaway.
PSA House for a panel Firstly that “if we get
discussion on the Future of
(the future of work)
Work chaired by journalist
right for indigenous people, then
Max Rashbrooke. A core theme that emerged in
everybody flourishes”, and second,
discussions was that preparation for
With the combined input of authors “that if we want to end up with a
the future of work will require a mind-
from different backgrounds and better society we need to continue
shift that is more focused on how we
schools of thought, it soon became to ensure that all members of our
handle redeployment of our collective
apparent that there is no magic talent, rather than getting caught community - whatever their walks of
crystal ball for predicting how up in scaremongering about mass life - experience income, conditions
radically different workplaces may be unemployment. and attitudes that enable them to be
in the years to come. It was however dignified in their work”.
made clear that change is not so much In the vein of redeployment, Sam
imminent as it is already underway. Huggard reminded the audience that THANK YOU TO OUR
the workers who have helped build
As put by Professor Margaret Wilson,
CONTRIBUTORS
New Zealand’s prosperity through our
changing technology has already had oil and gas industries deserve jobs on Andrew Pakes, Paula Davis and
an impact on working lives today. the other side of the transition away Te IwiNgaro Dunn, Laura Harvey,
Concerned about a lack of joined from fossil fuels. He emphasised the Margaret Wilson, Bill Rosenberg,
up public policy in New Zealand importance of supporting the growth Laila Harre, Sam Huggard, Dr Noelle
regarding how we are approaching of new and emerging industries, Donnelly, Dr Jackie Blue, and
this change, she spoke in favour of a without neglecting those whose Lisa Heap.
www.psa.org.nz Working Life December 2018 13Points of View
What is secure & fulfilling work?
Following on from the workshop he presented at this year's Congress,
CHRIS HOWARD, a PSA delegate at the Ministry of Business, Innovation &
Employment, expands on the topic of secure and fulfilling work.
FOLLOWING MAX WEBER, the to one that is shaping the economic dimensions – the physical, mental,
cultural anthropologist Clifford and political frameworks around familial and spiritual health – to be in
Geertz wrote that "man is an animal the world, there is real potential for balance.
suspended in webs of significance he unions such as ours to leverage off
himself has spun". In other words, we this key concept. By holding our I think it would be great to see this
are creatures for whom meaning and organisations, leaders, and managers model become more embedded in our
values are central. Meaninglessness to greater account for ensuring the workplaces, and not merely in a box-
doesn’t work for us. As long as we are wellbeing of their employees, we are ticking or token sense.
in the world, "we are condemned to working for more secure, fulfilling and
meaning", said the French existential While none of these Ora dimensions
sustainable working lives.
philosopher Maurice Merleau-Ponty. are given the attention and priority
Wellbeing extends the basic they deserve in our workplaces, taha
A collapse of meaning results concept of health to emphasise the wairua, or spiritual health is probably
in all kinds of well-documented interconnections of the biological, the most neglected. It is as if we come
pathologies, described variously psychological and social domains. to work and are expected to leave our
as alienation, anomie, neurosis, It also points to how material souls at the door.
cognitive dissonance, absurdity, environments affect our health in this
nausea, despair or depression. The dynamic bio-psycho-social sense A big part of the problem
disorientation accompanied by a loss with fulfilling work relates to
of meaning has perhaps best been Wellbeing at work pertains to the organisational culture, lack of
captured by Edvard Munch’s famous interrelated aspects of working leadership and excessive bureaucracy,
painting, ‘The Scream’ (1893). life, including the quality and
subjects I'm looking forward to
safety of the physical environment,
exploring further.
We’ve all felt this way at work. how workers feel about their
Wellbeing and human flourishing work, working conditions and
(the opposite of the scream) are not organisational culture.
THE WAY FORWARD
possible without life being lived in a It seems to me that there is great
meaningful way. For most of the adult The wellbeing paradigm signals a shift
potential for us as union members
population, secure and fulfilling work from viewing health not merely as the
and delegates to leverage off the
is integral to a secure and fulfilling absence of disease or infirmity but a
wellbeing agenda. Usefully, we can
life. Work certainly fills much of our positive state of complete physical,
make a compelling case for how a
days, but to what extent does it fulfil? mental and social well-being.
wellbeing approach benefits both
A healthy working environment, then, employees and organisations.
A WELLBEING PARADIGM is one in which there is not only an
Secure and fulfilling work can absence of harmful conditions but an There are at least three good reasons
usefully be connected to the current abundance of health-promoting ones to aim for this:
wellbeing paradigm, which I’m sure - as promoted by the World Health
1. Happier employees are more
you’ve noticed, is cropping up all Organization.
productive employees. Study after
across the public sector and beyond.
Closer to home, another useful model study shows that happier employees
Given the prominence of wellbeing, is Professor Mason Durie’s Te Whare are more engaged, more motivated, do
which in recent years has moved Tapa Wha model of Māori health. better work, play more effective roles
from a somewhat fluffy discourse Ora, or wellbeing, require these four in teams and make better leaders.
14 www.psa.org.nz Working Life December 2018Points of View
2. Happier employees are healthier
employees. Happiness and health are
interconnected. Happier employees
are less likely to get sick and if they
'A book for its times'
do, they recover faster. Overall, they
reviews, official reports and peer-
show up to work more, are more
reviewed studies which address this
present when they are there and have
question for New Zealand and the
more and better energy.
wider ‘Anglosphere’ within which we
3. Happier employees are more loyal. are bit-players.
Happier employees are less likely to
To his credit he explains knotty
leave, which is better for productivity.
issues clearly in this new book, and
Other potential benefits include:
often wittily. Highly recommended as
• Talent attraction/retention. If you a book for our times.
are a great organisation to work
Andrew: (This) book provides
for, great people will want to work
numerous examples from New
for you.
Zealand and international research
• Innovation. Happier people
about where governments and the
are more creative and high
private sector have succeeded and
functioning teams can embrace PSA MEMBERS David Green
where they have failed.
new ideas and better implement (Manatū Taonga | Ministry for
them. Culture and Heritage) and Andrew I was impressed by the depth
• Improved individual and team Macbeth (Greater Wellington of research and collaboration
performance. Regional Council) generously involved in writing and publishing
• More fun. Promoting well-being answered the call we made in this important work, and believe
at work will simply make work an our September edition to review it should influence the debate for
easier, better place to be. Max Rashbrooke's latest book, years to come on the relative roles of
Government for the Public Good government and the private sector in
The recent interest in well-being (Bridget Williams Books, 2018) New Zealand and elsewhere.
at work reflects a more complex The book has three basic themes.
understanding that you employ Here's some of what they had to say.
the whole person, and this means Firstly, there are many important
David: Along with the the vast
supporting the whole person, not things that governments can do that
majority of PSA members, I believe -
just their output. It’s akin to the no other set of entities can.
even in moments of doubt - that my
government’s fresh new idea that Secondly, letting markets take care
taxpayer-funded work contributes to
economic growth and GDP aren’t of public services or assets has
the public good.
the only and best measures of New in many cases not worked well,
Zealand’s performance as a country. I also hope that this work is done especially when viewed over a
‘better’ - however that word is decade or more. Thirdly, government
Beyond productivity, moving towards interpreted - under state auspices is still not working as well as it
a wellbeing framework has other than it would be if it were left to could, and needs to reduce influence
benefits, such as environmental market forces. by the wealthy and other elites,
sustainability; social justice; while empowering more people in
promotion of diversity and inclusivity; In his latest book Rashbrooke asks decision-making processes.
better individual, familial and public this fundamental question: Are
health. governments really less effective or This should be required reading for
efficient than private organisations at anyone involved in delivering or
Working fills large proportions of solving collective problems? governing public services and assets.
our time, and time is all we have, so
let’s work towards making it more He has done the hard yards, Editor's note: Both reviews are
fulfilling. ploughing through many meta- featured in full at www.psa.org.nz
www.psa.org.nz Working Life December 2018 15Find your next
adventure this summer
Not all PSA members work for huge public service departments, alongside
thousands of colleagues in District Health Boards, or at big urban councils.
ASHER WILSON-GOLDMAN tells us about the work of the Walking Access
Commission Ara Hīkoi Aotearoa.
WORKING FOR ONE of the smallest who want to build tracks and trails websites to visit (DOC, councils, Te
Crown entities means my colleagues to connect their communities to Araroa, community groups, etc) we
around the country number less each other, their local beach or river, decided to build a tool that covers
than 25, but we still take our and to DOC and council parks. It’s a everything. If it’s a track anywhere
responsibilities seriously. big job, but we feel lucky to do it! in New Zealand that’s open for the
public, we can list it!
The Walking Access Commission Because we aren’t limited to a
Ara Hīkoi Aotearoa isn’t quite particular region or land owner, Find My Adventure is available on
10 years old yet, but we’re the we’re uniquely placed to coordinate our website, but it doesn’t only live
Government’s expert agency on between community groups, iwi, there – it is available for anyone as
public access to the outdoors. While landholders like farmers and an embedded app to put on their
our friends at the Department of forestry companies, DOC and
websites too. In this way, through
Conservation cover 30% of the councils. We know that people want
partnerships with councils and
country, and local authorities to walk, cycle and horse ride in our
other track owners, we can make
promote access in their many parks most beautiful spots, and we need to
sure that no matter where they look
and reserves, our mandate includes work together to make it happen.
online, people can receive consistent
the remainder of the country.
and high-quality info that lets them
FIND MY ADVENTURE
make smart choices for their next
THERE ARE NO LIMITS Our newest tool to support our outdoor adventure.
My colleagues help to negotiate work is called Find My Adventure.
public access over private land After receiving feedback that people Check out Find My Adventure
(including Māori land) and found it hard to know where they or find out more about the
provide advice to the thousands of could go in the outdoors, and that Walking Access Commission at
passionate community volunteers there were too many different walkingaccess.govt.nz
16 www.psa.org.nz Working Life December 2018Oh, the places you’ll go!
While you might not have heard of the Commission,
they own some of New Zealand’s most popular short
walks. Here’s a few of their favourites from across the
country, and you can see plenty more on Find My Coromandel Walkway
Adventure at walkingaccess.govt.nz. Waikato, Thames-
10km | Easy Coromandel District
Huka Falls to Aratiata
Rapids Walkway
6.2km | Easy Waikato, Taupo District
Rakaia Gorge Walkwayy
Canterbury, Selwyn
4.7km | Easy District
Rangituhi/Colonial
Knob Walkway
7.1km | Easy Wellington, Porirua City
Tunnel Beach Walkway
Photo by
1km | Easy Otago, Dunedin City
Julian Hitchman
www.psa.org.nz Working Life December 2018 17PSA People - Ngā Iwi O PSA
Honouring our people
Congratulations to Pam Jemmett, the PSA’s newest honorary life member!
PAM FIRST JOINED the PSA in the Pam’s leadership skills have been Otago responsible for the job
mid-1980s. Growing up in a large evident throughout her career. evaluation scheme, new salary
family, Pam’s driving force in life She was elected as convenor of scales, and the performance
has always been people and helping the Community Sector under development review system. At
those around her, particularly our previous structure, serving the request of local delegates, Pam
those less fortunate. She loves to two terms as the sector’s first successfully applied for a position
empower and support people and to as a subject matter expert for
ensure they are valued. This passion the university’s Support Services
has lent itself well to her decades as Review project in order to bring a
a unionist and mentor. union perspective to the project.
Soon after starting work As younger PSA delegates
with the University of have stepped into roles, Pam
Otago in 1990, Pam was has always been keen on
encouraged by delegates building capability and
to become more active using her experience to
in the union movement. provide mentoring.
Pam was elected on to
the Otago PSA delegates Her contribution at an
sub group in 1993, enterprise level has been
serving as convenor and invaluable. Locally, Pam’s
then co-convenor (before community service extended
it became commonplace she beyond her union work through
recommended she share the role her representation on Dunedin’s
with a male counterpart) for 16 Saddle Hill Community Board from
years. 2006–2015.
representative on the newly formed Pam was humbled to receive
She was a member of Otago’s
Executive Board from 2000–2004, the honour, saying that she was
bargaining team from 1993–2015, a
and was also a member of the
period that included the university’s “completely overwhelmed” and “so
Board's Audit Committee.
first ever, and ultimately successful, proud to be a life member”. PSA
strike. Following the reshuffle of the honorary life memberships are
sectors, Pam served a further two very rare, and it is clear from Pam’s
In the early 2000s Pam also dedication and commitment to
terms as convenor of the State
represented the PSA tertiary sector the work of the PSA and the wider
Sector, executive board member
in the successful effort to have union movement that she is a
and treasurer until 2015. She was
funding increased for salaries. worthy recipient.
also a founding member of the
A highlight for Pam was the
PSA Women’s Network in 2009,
opportunity to represent the CTU at In summing up her time as a PSA
connecting women with similar
the 8th World Women’s Conference member, Pam notes the importance
interests and issues across the
of the International Confederation of the connections she has made,
union.
of Free Trade Unions in 2003 emphasising “the laughs, the
attended by over 450 women from Over the years Pam has participated camaraderie, and the irreplaceable
around the world. in numerous working groups at friendships”.
18 www.psa.org.nz Working Life December 2018PSA People - Ngā Iwi O PSA
The heart of the community
FROM HER WORK on the Public From helping the homeless and Term Plans, the panel seized the
Service sector committee to teaching people who don’t know opportunity to put in submissions in
involvement in PSA networks and how to use computers, to running support of libraries and the role they
campaigns (the Women’s Network, children’s programmes to get kids play within our communities.
PSAY, and the Equal Pay campaign), excited and learning to read, libraries
Chantalle Smith has made a name for are an integral part of communities EQUAL PAY CLAIM
herself throughout the PSA as one of everywhere.
our many remarkable members. The Libraries Panel are now working
towards making an Equal Pay Claim
A librarian at the Alexander Turnbull for library assistants. The decision
Library for the Department of Internal was made to focus on library
Affairs, Chantalle spends her days assistants, the stepping stone to
helping visitors to the library with librarianship, as it is a misunderstood
their research. role subject to undervaluation
An emphatic advocate for libraries, and low pay. Despite qualification
Chantalle is also co-convenor for requirements, library assistants are
one of PSA’s newest member-driven consistently low paid, and are often
groups, the Libraries Panel. incorrectly perceived as being akin to
a customer service role.
“I’m always happy to be involved,
especially for libraries. I want people Chantalle points out that people
to hear the plight of libraries and are often unaware of the extent of
librarians because we’re getting skillsets required by library assistants
undervalued, underfunded, and I and librarians – roles that are
think a lot of councillors and people becoming increasingly technical as
in general don’t recognise the purpose libraries adapt to the digital world.
Following the workshop, a call
of libraries anymore.” While the world of IT is high-paid
went out for expressions of interest
regarding the formation of a group and male-dominated, the female-
Working Life talked to Chantalle about
within the PSA devoted to pushing for dominated world of librarians
the Libraries Panel and equal pay.
the needs of libraries and associated is facing an increasing demand
THE PSA LIBRARIES PANEL staff. And thus, the PSA Libraries for technical skills, without the
Panel was born. equivalent remuneration.
In 2016, a workshop for library
delegates was held to identify Panel members are united by strong “Increasingly you need to know IT
common issues faced by libraries focuses on equal pay, the living wage, skills, yet the pay for somebody in
and their staff. While feedback made enhancing professional development the IT sector is way higher than
it clear that pay was a predominant opportunities for library staff and somebody in the library sector, and I
concern, other key issues included advocacy for strong, well-resourced don’t understand why,” says Chantalle.
working conditions and the public libraries.
concern that people don’t seem to And so the Libraries Panel are putting
understand how much libraries do for forward a plan to get better pay for
LONG TERM PLANS library assistants, with the hope that
communities, or that librarianship is a
career that requires qualifications and The formation of the panel was once library assistants are paid what
skillsets – it’s not about reading books soon followed by action. As many they’re worth, librarians' pay will also
all day. Councils were working on their Long increase in relativity.
www.psa.org.nz Working Life December 2018 19PSA People - Ngā Iwi O PSA
A History of the PSA’s Community Public
Service Sector Ratonga Mahi a Hapori
Contributed by Jenny Goodman Te Rōpū Taurima delegate Lee alongside E Tū, have won equal
Knight assumed Vince's role and pay for those in the support sector,
IN THE EARLY 2000s – was appointed the first CPS sector including the most recent equal pay
approximately 2004 – Vince Convenor when Congress 2010 settlement for mental health and
Densie, a very active and dedicated addiction support workers.
delegate working for NZ Care in
Christchurch in the intellectual CPS delegates and members have
disability field expressed concern organised events to educate the
regarding the lack of representation public about the importance of
that both intellectual disability their work and the people they
and home-based community support, and they have lobbied
support workers had within the politicians for better value
PSA. and funding for support
Vince Densie, work. In these endeavours,
At that time, PSA members in CPS sector our delegates have been fully
what is now the Community founder
supported and encouraged
Public Service (CPS) sector by an incredible team of
were represented by one NGO organisers and senior staff,
delegate sitting on the Health with special mention going
sector committee along with 21 to Kerry Davies and Melissa
other committee members. The Woolley.
term 'a voice in the wilderness'
would be appropriate to express the Looking back over our first decade,
effectiveness of that representation. the CPS sector can be proud of its
voted the CPS sector into existence, achievements and feel confident that
Vince, who has been likened to with a membership totalling close it has a bright future. They are well
a terrier with a bone, appealed to 2,000 members. IHC NZ home supported by the calibre of the new
to the PSA's national secretaries support delegate Jenny Goodman and younger delegates and members
to form a CPS sector within the served as Convenor between 2012 putting themselves forward to be
Union, and Richard Wagstaff, and 2016, and Pania Love and Pania sector committee members and
now CTU President, ran with the Tulia have been co-convenors up striving to continue the legacy that
idea and encouraged delegates to until the present day. has gone before them.
join an NGO sub-committee, the
forerunner of our CPS sector. As the newest, fastest growing In the words of Helen Keller: ‘Alone
and most diverse sector within we can do so little; together we can
The inaugural meeting of this sub- the PSA, representing over 300 do so much.’
committee was held in Auckland enterprises and fast approaching
in 2005 and Vince was elected the 10,000 members, the CPS sector has FOR MORE INFO
Convenor. He could without doubt achieved remarkable success in its
Find out more about the CPS
be considered the founder of our first 10 years. It developed the ‘Up
sector and meet the members
present day CPS sector. Sadly, Vince Where We Belong’ campaign, which
of the committee on the PSA
collapsed and died suddenly at led to the 'Sleepover Settlement'
website:
Christchurch Airport on 8 October and then the ‘In Between Travel
2008 while travelling to Wellington and Guaranteed Hours Settlement’ http://psa.org.nz/cps
in his role as PSA delegate. for support workers, and working
20 www.psa.org.nz Working Life December 2018PSA People - Ngā Iwi O PSA
Emerging Leaders 2018
Congratulations to all participants in the two-day
Emerging Leaders training course held in Wellington
on 13-14 November 2018. CPS sector delegates from
across the country were invited to attend and expand
their skills in the areas of leadership, understanding the
purpose, values and objectives of the PSA, as well as
our equal pay focus for social services NGOs and some
practical communication skills.
PARTICIPANTS
Maria Butler, George Super, Mahana Paerata,
Deborah Hendry, Fiona McLean, Hannah van der
Zanden, Kimberly Johnston, Tracy O'Brien, Sumeera
Salpitikorala, Bobbi Munday, Delwynne Jensen, Simon
Owens, Pania Love, Jacob Crown, Michelle Callinan-
Troup, Vanessa Upjohn, Cruz Christiansen, Judy Robb.
www.psa.org.nz Working Life December 2018 21PSA People - Ngā Iwi O PSA
Journey Towards Justice
Writer GUY CHISHOLM looks at Journey Towards Justice, the memoir of police
officer, public servant, prison manager, restorative justice campaigner, jazz
musician, and former PSA member Dr Kim Workman.
CRIMINAL JUSTICE IS an issue that Director of Prison Fellowship New
tends to draw strong opinions in Zealand from 2000–2008. He has THANKS JACKIE!
Aotearoa, a country with one of the always had a strong focus on serving
highest incarceration rates in the and advocating for Māori, who make
OECD. Indeed you can’t wade far up half our prison population. He is
into the debates about crime without also never far from a piano.
encountering a false dichotomy: do
you support victims or criminals? Is This book is no justice essay. Dr
it ‘us’ or ‘them’? Workman’s tone is casual and
sincere, and his memories breathe
Dr Kim Workman’s memoir life into the criminal justice debate
challenges this dualistic thinking and the nuances of Crown–Māori
and provides a recent history of relationships. It also documents
our justice system. Many would a fascinating yet ordinary life –
claim him as the country’s leading with many warm, dark, and funny
restorative justice champion, and he moments (including being mistaken
writes passionately on the subject. for Sean Connery by a drunk
His book is peppered with examples Bulgarian woman and signing his
of restorative justice in action – autograph accordingly). Jackie Kerr – Department of
where offenders meet and reconcile Corrections national convenor,
with victims, whānau and the wider Beyond the justice system, this longstanding national delegate,
community. memoir offers great insight into the sector representative and PSA
public service at large. It stresses the member since 2001 – is pictured
Dr Workman, born in 1940, is of Ngāti importance of honesty and integrity here after being presented with
Kahungunu and Rangitāne descent – and the admiration that Dr a copy of Kim Workman’s book
and sees Māori conflict resolution Workman holds for public servants Journey Towards Justice as an early
as influential to his thinking. When who embody these principles. Christmas gift. Jackie works as a
I spoke with him, he noted that the Readers will also recognise a host of Corrections Officer at Waikeria
Māori approach is “not so much historical decisions and changes to Prison.
about punishing, but more about the political landscape – and there
PSA national organiser Willie
recognising you’ve done harm and are plenty of considered anecdotes
Cochrane presented the book at
you need to correct that wrongdoing involving those high up the ladders.
a Corrections national delegates’
– and to restore the peace and
Regardless of your alignment with Dr meeting in November, with
wellbeing in that community”.
Workman’s beliefs, his commitment these words: “Jackie exemplifies
Journey Towards Justice begins with to the public service and community the massive difference that
stories of Dr Workman’s early life as a is undeniable, and Journey Towards delegates make for the people PSA
mischievous and musical Wairarapa Justice is undoubtedly worth represents – and deserves special
boy turned Wellington police officer. reading. It is both eloquent and acknowledgement as someone
He later held positions across the accessible, and it will likely leave you who always goes beyond the call of
public sector, including Head of the contemplating the concept of justice duty. We’d be at a loss without her.”
Prison Service from 1989–1993 and itself.
22 www.psa.org.nz Working Life December 2018 22PSA People - Ngā Iwi O PSA
Inaugural Public Service Day makes its
mark at the frontline
ORGANISED UNDER THE auspices Working Life spoke with Ailsa Parker, Heather - Senior Landonline
of the State Services Commission we Dale Parkes, Heather Doughty, Noel Application Specialist, Land
now have a special new day to mark Oriwa Harris and Patricia Prchal Information New Zealand
on the calendar: New Zealand Public (pictured above left to right) about the
Service Day - Te Rā Kāwanatanga. “I'm very fortunate that I really enjoy
awards' significance to them.
my job and work with a great team
The date chosen commemorates Ailsa - Librarian, Ministry of the of people, who also put in a lot of
7 November 1912 - the day the Environment time and effort. This commendation
Public Service Act became law. On
“(To me) this is recognition of the showed me that people do actually
an annual basis there will now be
need to preserve our historical notice the hard work you put in”.
a week in which public servants are
officially honoured, through the government information. It also Noel - Mapping Officer/
awarding of Public Service Medals recognises the often underestimated Waitangi Tribunal Unit, Ministry
and State Services Commissioner's role of government librians”.
of Justice
Commendations for Frontline
Excellence - He Tohu Amorangi a Te Dale - Customer Services Officer, “It's a privilege personally to be
Kawa Mataaho. Inland Revenue and PSA delegate involved in our kind of work. The
“(In my role) I want people not to be mapping advice I'm providing drills
Fourteen public servants representing
scared of Inland Revenue and see it as down to what was. It is humbling to
13 different public service agencies,
some juggernaut. I want people to see envision our shared past and give it
received medals and commendations
that we can help them. That's what some life”.
- with six going to PSA members,
including the posthumous award we're here for.
Patricia - Care and Protection
to DOC biosecurity ranger Scott Coordinator, Oranga Tamariki
“Hearing that I'd won was fantastic.
Theobald who died tragically in a
I'm doing what I want to be doing and
helicopter crash. “Receiving one of the awards was
this was recognition that I'm doing it
astonishing and humbling. While
PSA national secretary Glenn well. A lot of the people I work with
receiving the award acknowledges
Barclay: “As stated by Prime Minister have been in the call centre for a long
the work of all Coordinators [Youth
Jacinda Ardern the exceptional work time because they care. I felt like I
Justic and CPC] to be the actual
done to improve New Zealanders’ accepted the award for all of us”.
recipient was an extraordinary
quality of life and wellbeing is
rarely acknowledged... It is (just as) Added to this IR Commissioner feeling. For fellow Oranga Tamariki
important to further acknowledge Naomi Ferguson described Dale, colleague Kyle Kuiti to be presented
the depth of diversity of the unsung who has been a PSA delegate since with a Public Service Medal by our
contributions made thoughout the 2004, as a “great IR colleague” who Prime Minister underlined the value
entire public service and across the makes a “real, positive difference” and of the mahi or those of us employed
breadth of New Zealand”. embodies the spirit of service. by Oranga Tamariki”.
www.psa.org.nz Working Life December 2018 23You can also read
