Forth Valley Region Forth Valley College Outcome Agreement 2019-22 - June 2019 Version 3

 
Forth Valley Region Forth Valley College Outcome Agreement 2019-22 - June 2019 Version 3
Forth Valley Region

Forth Valley College
Outcome Agreement
      2019-22
       June 2019

       Version 3
Forth Valley Region Forth Valley College Outcome Agreement 2019-22 - June 2019 Version 3
Contents
Executive Summary                     3
Introduction                          4

Part 1 - Regional context statement   5

  Catchment area profile              8

  Meeting the needs of learners       13

  Meeting the needs of employers      30

  Access, equality and diversity      37

  Student engagement                  44

  Links                               45

Part 2 - Outcomes & Targets           Appendix 1
Forth Valley Region Forth Valley College Outcome Agreement 2019-22 - June 2019 Version 3
Executive Summary                                                         capturing of all support being provided to a student in one place,
                                                                          and to allow staff to access this information in an easy and timeous
Forth Valley College is confident that it will deliver on our vision of   manner.
Making Learning Work, and it is essential that we are able to
demonstrate our contribution to the achievement of Scottish               The Key aims of this system are to streamline the existing support
Government priorities, our responsiveness to key national policy          infrastructure available to students, and to make this vital
drivers, our three local authority single outcome agreements, and         information more accessible to all relevant staff. This information
more broadly, our contribution to communities and economies at            will be available real-time, to quickly signpost to staff that a student
local, regional, and national levels.                                     has support needs, and provide quick and easy access to this
                                                                          information, to help ensure that our students are effectively
Forth Valley College has a proven track record of meeting the             supported.
needs of its local communities and businesses, and is among the
top performing colleges in Scotland. In Session 2017-18 we                The next stages of development for Session 2019-20 are to
maintained high levels for our part-time FE and HE success PIs, we        incorporate predictive analytics within the system, and to integrate
increased our full-time HE success rate by two percentage points,         reporting from the systems developed in Session 2018-19 to record
however our full-time FE success rate fell by the same amount.            student engagement and progress, and predicted performance.
Through this outcome agreement we aim to intensify all of our             Our aim is to identify issues early, possibly before a student has
targets.    In particular, we are aiming to further increase              identified that there is an issue, and to provide advice and support
achievement from Full Time FE by two and a half percentage points         as early as possible, to help maximise the number of students
from our 2017-18 level, while also increasing our Full Time HE            achieving a successful outcome.
achievement rate by two and a half percentage points from our
2017-18 level.                                                            We will also continue to embed engaging, collaborative, creative
                                                                          and blended approaches to learning, and will be developing a
To help enable the College to achieve these increases in attainment       College-wide approach to ensure that all teaching staff are working
work commenced in Session 2018-19 to enhance tracking and                 within the expectations of the new Professional Standards for
monitoring of student progress during the academic year, with the         Lecturers and our Creative Learning and Technologies Strategy,
focus on our targeted full time students. Two systems have been           along with embedding a learning and teaching mentoring
developed and introduced during Academic Session 2018-19. The             programme with        opportunities which support staff to reflect on
first development is a process to capture whether students are, or        and develop their practice.
are not, progressing on their course, with this information collected
every time a class meets. The second development has been in-             Continuing our commitment to working with partners to enable
year tracking centrally of predicted attainment of every full time        effective and efficient learning journeys, we are planning on
student, with the purpose of providing focus to where additional          increasing the uptake, attendance and achievement of students on
support may be required to help students succeed.                         school/college partnership courses. Within this we are planning on
                                                                          significantly increasing our intake on Foundation Apprenticeships
Session 2019-20 will see the full roll-out of our Student Support         programmes, with a target set for 2019-20 of enrolling 450 students
System (Triple S). Triple S is a system designed to allow the             on these programmes.

                                                                                                                                                     3
Forth Valley Region Forth Valley College Outcome Agreement 2019-22 - June 2019 Version 3
Construction work on our new Campus continues to progress well,
with an expected completion date of November 2019, and
anticipated entry date of January 2020. Our new £78m Falkirk
Campus, supported by Scottish Funding Council, will provide the          Introduction
headquarters for the College and offer a state-of-the-art learning
environment.                                                             Outcome agreements were introduced in 2012-13 and are intended
                                                                         to enable colleges and the Scottish Funding Council (SFC) to
The overall Credits targets for Forth Valley College for Session         demonstrate the impact of the sector and its contribution to meeting
2019-20 reflects the targets recently published by SFC, however,         Scottish Government priorities clearly and consistently to key
we believe that on a regional and national basis, we have increased      stakeholders.
demand, particularly in relation to Early Years, Childcare and Digital
Health Care, which are reflected in future year targets. That being      This outcome agreement covers the three year period from 2019-
the case we would wish to review future year activity targets in         22, setting out the College’s key priorities over this period and
partnership with SFC.                                                    defining outcomes to demonstrate how impact will be measured.

                                                                         Reporting
                                                                         We are committed to regularly monitoring progress towards the
                                                                         delivery of the outcomes set out in this agreement. We will produce
                                                                         an evaluative report and enhancement plan in October each year
                                                                         which highlights the progress being made.

                                                                                                                                                4
Forth Valley Region Forth Valley College Outcome Agreement 2019-22 - June 2019 Version 3
Part 1 - Regional context statement

  College region Forth Valley

  College regional grouping Forth Valley College

  Funding
  College region Forth Valley will receive £22,924,102 from the Scottish Funding Council for academic year 2019-20 to plan and deliver further
  and higher education in the region.

  This funding is on the condition that the College Board signs and commits to deliver the outcomes detailed below.

Priority Outcomes to be delivered by end of AY 2019-20

The College has in place a Strategic Plan for 2017-22 through our mission for Making Learning Work. Through this strategy we aim to meet the
further and higher educational needs of the Forth Valley region, along with meeting the priority outcomes of both SFC and Scottish Government.
To align our Outcome Agreement to our Strategic Plan we have mapped our six key priority outcomes against SFC priority outcomes within the
Outcomes and targets section of this document. These six key priority outcomes, together with our vision and values, form the Forth Valley
College business model which reflects the interdependencies of all aspects of college activity. Through delivery of our six key priority outcomes
we will have:

   •   Created a superb environment for learning
   •   Cultivated a vibrant learning organisation where learners develop skills, achieve qualifications valued by industry and progress
       seamlessly
   •   Instilled an energy and passion for our people, celebrating success and innovation
   •   Led as a business that is a champion for governance, financial control and balanced risk taking
   •   Enhanced our position as the business and community partner of choice
   •   Delivered a whole system approach which is simple, effective, efficient and consistent
Forth Valley Region Forth Valley College Outcome Agreement 2019-22 - June 2019 Version 3
Priority Outputs to be delivered in AY 2019-20

The operational plan stemming from our Strategic Plan for 2017-22 sets out the priority outputs to be delivered in AY 2019-20. The Board of
Management of Forth Valley College approved the Strategic Plan in June 2017. Our priority outputs are:

1 – Create a superb environment for learning
    • Provide flexible learning spaces and environments, delivering benefits to our students, our community and local employers.
    • Increasing flexibility in opening hours to maximise use of campuses all year round.
    • Providing an effective life cycle and maintenance strategy across all campuses.
    • Manage the successful completion of the new Falkirk Campus on time and within budget.
    • Deliver on a College wide Creative Learning and Technologies strategy which is embedded throughout all campuses.
    • Deploying and evaluating innovative approaches to sustainability and energy conservation, embedding technology and reducing our carbon
       footprint.
    • Promoting a positive record for health and well-being.

2 – Cultivate a vibrant learning organisation where learners develop skills, achieve qualification valued by industry and progress
seamlessly
    • Working with partners to enable effective and efficient learner journeys through the whole education system.
    • Actively engaging employers with curriculum design to meet future skills demand.
    • Embedding engaging, collaborative, creative and blended approaches to learning.
    • Having staff and students who are digitally competent and confident.
    • Providing resources to support learning which are available digitally; inclusive; and accessible.
    • Preparing successful students for positive and sustainable destinations.
    • Developing students whose skills ensure the best opportunity in the job market.
    • Consistently being one of the top three Colleges in the Scottish FE sector for all student success.

3 – Instil an energy and passion for our people, celebrating success and innovation
    • Promoting an agile workforce, embracing innovation, facilitation, mentoring and peer support.
    • Developing future leaders ensuring effective succession planning.
    • Engaging staff in the future direction of the College and providing opportunities for professional development and collaborative initiatives to
       support our people.
    • Fully integrated equality and diversity.

                                                                                                                                                        7
Forth Valley Region Forth Valley College Outcome Agreement 2019-22 - June 2019 Version 3
•   Celebrating our staff and students.

4 – Lead as a business that is a champion for governance, financial control and balanced risk taking
    • Delivering approved budgets.
    • Identifying new partners and activity areas to grow income for reinvestment to benefit our staff, students and the community.
    • Having excellent financial reporting systems which support medium and long term planning and best value investment.
    • Identifying opportunities for collaboration in service and procurement.
    • Implement efficiencies through business transformation projects.
    • Basing our strategic decisions for investment and the use of resources on robust information and review of risk.
    • Enabling a high performing, truly transformational learning community through sound governance, leadership and strategic planning.

5 – Enhance our position as the business and community partner of choice
    • Implementing a Marketing and Communications Plan which fully supports the commercialisation plan.
    • Fully engaging with employers to recognise the value and benefits of college delivery in terms of developing the skills of their workforce.
    • Developing and growing our Modern Apprenticeship activity.
    • Ensuring our place as a prominent partner in supporting a region wide skills development and economic strategy.
    • Being recognised as active leaders in business and the community; providing ideas, resources and influence.
    • Continuing to build strategic partnerships to deliver opportunity in securing funding sources and developing commercial opportunities.

6 – Deliver a whole system approach which is simple, effective, efficient and consistent
    • Identifying, planning and deploying new technology and system developments to be sector leading.
    • Providing a long term investment plan to modernise IT equipment, resources, infrastructure and support in response to staff and student
       expectations.
    • Providing our students and staff with excellent support.
    • Realising the benefit of strong marketing and communication for internal and external engagement.
    • Developing and modernising a “One College System” ensuring all processes are digital.
    • Using learner analytics to enable us to more effectively utilise our data to support students.

                                                                                                                                                    8
The following section provides the regional context for the ambitions set out in our agreement.
Catchment area profile                                              Figure 2

Population

The Forth Valley area has a population of just over 300,000
residents, with a demographic profile in line with Scotland, with
population growth in Forth Valley growing at the same rate as
Scotland overall as can be seen in Figure 1.

Figure 1

                                                                    Figure 3

Within the 16-19 age group there has been smaller decrease in
Forth Valley, compared to the reduction in population in Scotland
over the period from 2007 to 2017 as per Figure 2.

                                                                                                  9
Figure 3 shows that the 20-24 age group within Forth Valley has
witnessed an 11% increase, compared to the overall Scottish             Figure 4
increase of 4% over the same time period.

The projected growth in population of Forth Valley from 2016 to
2041 is 7%, which is higher than the 5% projected growth in
population of Scotland over the same time period. Just under 2% of
the population of Forth Valley are from an ethnic minority
background. 7% of the total Forth Valley population reside within
postcodes classified as being the most deprived in Scotland
(SIMD10), with Forth Valley only having 4% of the 10% most
deprived data zones in Scotland.

Labour Market

Forth Valley’s employment rate for 2018 is 77% (Figure 4), which is
one percentage point below the Scotland and Great Britain rates.
Over the past ten years the employment rate of Forth Valley has
matched, or been within one percentage point of the rate for
Scotland.
                                                                        Youth unemployment within the Forth Valley region has fallen over
There are 200 more people in employment in the region now               the last ten years, however it remains above the national average
compared to 2008, with the majority actively seeking work.              (Figure 5). We have witnessed drops in youth unemployment over
Employment rates within Forth Valley’s constituent Council Areas        this time period across all of our local authority areas, however the
currently vary, as demonstrated in the following table, with Stirling   following chart demonstrates how significant an issue youth
and Clackmannanshire having a lower rate, and Falkirk having a          unemployment is within Clackmannanshire, which can be masked
higher rate, than the Scottish and regional average. The rate for       within the regional average.
Falkirk over the last 10 years is almost unchanged, whereas
Clackmannanshire has witnessed a 6% increase in its employment
rate over the last 10 years, compared to a fall of 6% in the
employment rate for Stirling over the same period.

                                                                                                                                                10
Figure 5
                                                                       Figure 6

Education and Attainment

The proportion of school leavers going into HE (including College
HE provision) and FE has remained the same over the period of
2010-11 to 2016-17, while the number of school leavers entering
employment has risen by nine percentage points. The number of
school leavers unemployed has fallen by seven percentage points
over the same time period. The participation measure for Forth
Valley is 92%, which matches the rate for Scotland. Forth Valley
has fewer people with higher level qualifications (SCQF Levels 7-
12) and therefore a lower percentage of the working age population
have a higher level qualification relative to Scotland as a whole as
shown in Figure 6.

                                                                                  11
Figure 7
Workforce Profile
                                                                                                                   2017
The profile of the workforce of Forth Valley by Industry Sector                                              Forth
follows a very similar pattern to the profile for Scotland as         Industry Sector                        Valley Scotland
evidenced in Figure 7.                                                Health                                 15%      16%
                                                                      Manufacturing                          10%          7%
The five largest employing sectors, by order, in 2017 were Health,    Retail                                 10%      10%
Manufacturing, Retail, Education and Business administration &
                                                                      Education                               8%          8%
support. The profile by occupations is shown below for 2018.
Occupations which have seen the largest growth from 2008              Business administration & support       8%          7%
Professional Occupations, Caring, leisure and other service           Construction                            7%          5%
occupations, Managers, Directors & Senior Officials and Associate     Accommodation & food services           7%          8%
Prof & Tech, while the largest declines have been in Administrative   Public administration & defence         6%          6%
and Secretarial, Skilled Trades and Elementary Occupations.           Transport & storage (inc postal)        5%          4%
                                                                      Professional, scientific & technical    4%          7%
                                                                      Wholesale                               4%          3%
                                                                      Arts, entertainment, recreation         4%          4%
                                                                      Financial & insurance                   3%          3%
                                                                      Motor trades                            2%          2%
                                                                      Information & communication             2%          2%
                                                                      Agriculture, forestry & fishing         1%          3%
                                                                      Mining, quarrying & utilities           1%          3%
                                                                      Property                                1%          1%

                                                                                                                               12
Figure 8

                                                      2018
                                               Forth
Occupation                                     Valley Scotland
Professional Occupations                        20%          18%
Associate Prof & Tech                           14%          14%
Elementary occupations                          11%          10%
Skilled Trades Occupations                      10%          8%
Caring, leisure and other service occupation    10%          11%
Sales and Customer Service                      10%          9%
Managers, Directors & Senior Officials          9%           10%
Administrative and Secretarial                  9%           11%
Process, plant and machine operatives           7%           10%

All graphs and data within this section have been extracted from the
Data Matrix of the Regional Skills Assessments in Scotland.

                                                                       13
Meeting the needs of learners                                           The College produces an Evaluative Report and Enhancement Plan
                                                                        on an annual basis, which is endorsed by both Education Scotland
Forth Valley College has developed a regional curriculum strategy       and Scottish Funding Council. This document evaluates the quality
designed around both the needs of the Forth Valley region and           of provision and services the College provides grouped over three
national priorities linked to our specialist and high quality           headings of Leadership and Quality Culture, Deliver of Learning
programmes tailored to our priority industries and Government key       and Services to Support Learning and Outcomes and Impact. For
sector industries. The composition of the curriculum is subject to      Session 2017-18 the College grades were excellent for Leadership
on-going review and is influenced heavily by input from:                and quality culture, very good for Outcomes and Impact and very
                                                                        good for Delivery of learning and services to support learning.
   •   Scottish Government and SFC guidance on priority areas
                                                                        The development of a new Falkirk Campus to provide students with
   •   The Listening to Learners process                                the same opportunities and learning experience that are currently
   •   Employers and sector bodies                                      delivered at our Alloa and Stirling campuses remains a priority for
   •   Stakeholders via community planning partnerships                 the College. With support from Scottish Funding Council a new
   •   Close relationships with local employers across a number of      Falkirk Campus Headquarters is currently being built located on the
       key national sectors                                             extended Middlefield site in Falkirk.      Construction on site
                                                                        commenced in September 2017, and we have an anticipated
   •   Post-16 training providers and University partners               completion date of November 2019.
   •   Skills Development Scotland and other national bodies such
       as Job Centre Plus                                               We will continue to map local provision to key industries and learner
                                                                        need across all campuses. This approach has enabled the
The College’s ability to deliver effective learning across the region   development of an efficient hub and spoke system of learning
has been significantly enhanced by new estates developments in          provision across our campuses, with Science/Engineering centred
Alloa and Stirling. These award winning buildings not only provide      in Falkirk, Hospitality and Creative Industries centred in Stirling and
sustainable and well equipped campuses for our learners, but also       with Alloa becoming the centre for Business, with most campuses
provide excellent civic buildings which are well used by their          offering access and progression to all the main college disciplines.
communities. On the Falkirk campus the College developed                A map of provision across our campuses is shown in Figure 9.
specialist provision in science and engineering as well as
maintaining a good overall standard of facilities for all learners on
this site.

                                                                                                                                                  14
Falkirk                 Alloa                 Stirling

Figure 9                                                                                  Curriculum    SCQF     SCQF    SCQF   SCQF    SCQF   SCQF   SCQF    SCQF      SCQF
                                                                                                         1-3      4-6     7+     1-3     4-6    7+     1-3     4-6       7+
                                                                                          Engineering
                        Falkirk                 Alloa                 Stirling

  Curriculum     SCQF     SCQF    SCQF   SCQF    SCQF   SCQF   SCQF    SCQF      SCQF
                  1-3      4-6     7+     1-3     4-6    7+     1-3     4-6       7+
  Access
  Provision                                                                             As can be seen from the map of provision, all of our curriculum is
  Business                                                                              mapped to the Scottish Credit and Qualification Framework
                                                                                        (SCQF), which is actively promoted through our prospectus and on
  Tourism                                                                               our website, where you can search our provision by SCQF level.
                                                                                        All articulation routes, both internal and with Universities, are also
  Hospitality                                                                           actively promoted to our existing and potential students.

  Construction                                                                          Curriculum Review

  Care                                                                                  Every session, as part of its internal evaluation arrangements, the
                                                                                        College undertakes a full Curriculum Review to assess how
  Sport                                                                                 effectively we are meeting the education needs of our region. As
                                                                                        part of this review, Departments use Labour Market Intelligence
  Creative                                                                              aligned to college information to identify changes in the curriculum
  Industries                                                                            they plan to would like to offer, backed up with evidence to justify
                                                                                        these changes or requests.
  Computing

                                                                                        Creative Learning
  Science

                                                                                        To support our mission of “Making Learning Work” and further the
  Salon                                                                                 momentum of our culture of creativity in learning, in 2017-18, the
  Services                                                                              College launched a joint Creative Learning and Technologies
                                                                                        Strategy covering 2017-22 recognising the integral nature of IT in

                                                                                                                                                                               15
supporting learning and teaching.       The six key themes to this         2018-19. From this 16 projects have been identified for the current
strategy are:                                                              year.

•   All staff consistently facilitate high quality, engaging, inclusive,   Working with Community Planning Partnerships
    collaborative and creative approaches to learning, making best
    use of a range of technologies to enhance and extend learning          Working with our community planning partners in each local
    and empower students;                                                  authority area (Falkirk, Clackmannanshire and Stirling), and through
•   Resources to support learning are available digitally in a variety     representation on the following groups we ensure we align skills
    of engaging and inclusive formats and are easily accessible            and training with local, regional and national initiatives:
    anywhere and anytime, from any device;
•   All of our staff and students are digitally competent and                 •   Community Planning Partnerships (CPP) – Including
    confident to make best use of the technologies available;                     Strategic Boards and full partnership in the development of
•   We use learning analytics effectively to understand and                       Single Outcome Agreements
    optimise student learning;                                                •   CPP Local Employability Partnerships and associated sub-
•   All of our students and staff have consistent, ready and reliable             groups.
    access to the right IT equipment, connectivity, resources and             •   CPP Local Education Partnership Groups
    technical support to enable them to work and study effectively;           •   Forth Valley PACE Partnership (all three local authorities,
•   Our IT infrastructure is safe, secure, robust and agile enough to             SDS, Job Centre Plus, third sector and Forth Valley College)
    embrace changing needs and practices.                                     •   16+ Learner Choices and Opportunities for all
                                                                              •   Head Teacher and Principal Teacher Forum
An implementation plan for the strategy has been developed with               •   Engagement with the Single Outcome Agreement process
objectives embedded within the College’s Operational Plan.                        for three local authorities.
                                                                              •   Forth Valley G7 (Consortium of key public sector Chief
The College has also entered into a unique partnership around                     Executives across Forth Valley)
creative learning with South East Regional College (SERC) in
Belfast. Last year we had six joint curriculum projects in progress,       Forth Valley College works across a geographical area consisting of
with staff and students working remotely, through Skype for                three local authority areas, all of which vary in terms of need and
Business and Moodle, on collaborative projects relevant to their           approach to delivery. The College plays a significant role in Local
curriculum. This collaboration won the CDN Innovation Award in             Employability Partnerships, with College staff leading these groups
2018. We also undertook a unique joint Creative Learning                   within Stirling and Clackmannanshire. As such we strive to deliver
Conference with SERC in August 2018, to showcase the                       a consistent level of quality across the three areas, and where
collaborations and generate ideas from staff for further projects for

                                                                                                                                                  16
appropriate have worked to suggest and implement solutions which           have set a target of maintaining the proportion of Credits delivered
have met the needs of all partners, working closely with our               to learners aged 16-19. The level and type of provision aimed at
partners to achieve this.                                                  school leavers varies across our three campuses, and aligns with
                                                                           local need. This is achieved through regular dialogue with schools,
The Local Employability Pipeline and Local Provision                       Local Authorities, SDS and analysis of available information such
                                                                           as the School Leaver Destination Return/Participation Measure.
The Local Skills Pipeline and associated intervention aims to equip
individuals with the core transferable and vocational skills to enter      The College has also developed a portal initially with Falkirk Council
and progress within the labour market. Forth Valley College works          and SDS which provides Council and School staff, along with SDS
with each Local Authority and Local Employability Partnership              Careers staff, access to real-time College application information for
(LEP) to secure best value for public investment minimising                School pupils with the aim of providing enhanced support for school
duplication, enhancing services and maximising opportunities for           pupils in their application, and also to enable better tracking of
local residents and employers.                                             young learners to help ensure they secure a positive transition from
                                                                           School. In Session 2016-17 we extended access to this information
The College works with the Stirling Local Employability Partnership,       to Stirling and Clackmannanshire schools. This is also being
raising awareness of its good work and promoting the local positive        viewed as a national pilot by Scottish Government, and
destinations available. Much of our activities focused on the              conversations are on-going with other Colleges to explore
successful delivery of our first ever annual LEP conference and            knowledge transfer, with one other College to date launching their
launch of the stirling.igintion.org web portal. This unique web portal     own portal.
maps local providers against the Skills Pipeline and supports
people who are seeking work through referrals, careers support and         Developing the Young Workforce
advice, employer engagement and highlights the value of
volunteering.                                                              The College continues to sustain very strong strategic partnerships
                                                                           with its three key local authority education services. The College
Meeting the Opportunities for All guarantee                                provides pupils in all 18 Forth Valley secondary schools (8 in Falkirk
                                                                           Council; 7 in the Stirling Council area; and 3 in the
Forth Valley College is working very closely with local partners to        Clackmannanshire Council area) with the opportunity to follow
review, in particular, access level provision to ensure our curriculum     vocational pathways and achieve vocational qualifications at SCQF
meets the needs of Forth Valley’s young learners. An example of            level 5 and above as an integral part of their senior phase
this is College staff are working closely with staff in local schools to   curriculum.
develop a detailed understanding of individual learner aspiration for
Christmas Leavers, and placing learners on College courses. We

                                                                                                                                                    17
The College has jointly developed its plans for Developing the              and then into an appropriate full-time college course when they
Young Workforce with local authority partners and school Head               leave school.
Teachers and, where appropriate, with Skills Development Scotland
(SDS) and employers. All three of the local authority education             This programme also specifically sets out to challenge gender
services, as well as the College, have put in place dedicated staff at      stereotypical vocational choices, as all of the young people on the
an appropriately senior level to facilitate the planning and                programme must agree to undertake the full range of vocational
implementation. Across all three local authorities, we have agreed          experiences, some of which are traditionally male oriented (such as
that the College will prioritise sustainable partnership activity that is   Engineering) and some female (such as Care).
open to senior phase pupils from all Forth Valley secondary schools
(rather than school-specific).                                              Clackmannanshire schools cannot generate the economies of scale
                                                                            to support the full SCOTS curriculum, however the needs of
Over the past few years, the College has worked closely with its            Clackmannanshire pupils in this cohort are served by bespoke
partners to develop and deliver vocational pathways appropriate to          partnership courses which deliver vocational tasters, essential skills
the widest range of senior phase school pupils possible.                    and, where possible, work experience.

For young people entering S4, who are unclear about their choice            In addition to the above, we have well-established “alternative
of vocational area or future pathway and are deemed to be at risk of        curriculum” courses on each campus for senior phase pupils who
low achievement and a potential negative destination, we continue           are more disengaged and/or have significant barriers to learning,
to offer the jointly delivered School College Opportunities to              disabilities or additional support needs. These programmes provide
Succeed (SCOTS) programme for Falkirk and Stirling schools. Care            vocational taster activities alongside personal development learning
experienced young people are particularly encouraged to                     to support positive transitions beyond school. We know that this
participate in SCOTS and over the last three years around 10% of            provision is successful in re-engaging young people and raising
participants have identified themselves as care experienced (as             their aspirations and has a positive impact on future progression.
compared to 3% of our overall student population).
                                                                            None of the above courses fits the Outcome Agreement definition of
The programme is unique, in that all the secondary schools work in          a “senior phase vocational pathway”; however, they are important
close partnership with the College to co-deliver the programme. As          elements of the college’s DYW implementation plan, as they
well as attending the College tasters, pupils are supported by their        support young people to remain in learning and to progress to
schools to undertake an employability award based around their              college when they leave school.
experiences on the College programme. Successful pupils are
guaranteed a place on a vocationally specific partnership course            In terms of senior phase vocational pathways, the College
(Skills for Work or National Progression Award) the following year          continues to offer a broad range of vocational qualifications at

                                                                                                                                                     18
SCQF levels 5 and 6, primarily Skills for Work and National               Apprenticeships on Monday and Wednesday afternoons. This
Progression Awards and, where possible to grow this provision. The        means that pupils opting to undertake a Foundation Apprenticeship
subject areas in which these are offered align with the College’s full-   are not missing classes from their Highers/National 5s to attend the
time curriculum and successful completion provides a young person         Foundation Apprenticeship classes.
with a “progression advantage” onto an appropriate full-time course.
We are also working with our partner schools to ensure that, where        Building on this success, the College and local authority partners
possible, schools target the level 5 vocation provision at young          have embarked on very ambitious plans for increasing Foundation
people in S4 who could potentially progress to study Foundation           Apprenticeship starts in August 2019 and a jointly developed bid to
Apprenticeships at SCQF level 6 in S5, to ensure that our senior          SDS was successful in securing funding for 688 new starts. This will
phase provision creates cohesive pathways through the senior              be a mix of one year and two year programmes and many of these
phase.                                                                    will be hosted within schools, whilst being delivered and supported
                                                                          by College staff.
The College welcomes the additional funding stream made
available through SDS for Foundation Apprenticeships and this is          We recognise that increasing participation to this level will be a
the major factor contributing to our ability to grow senior phase         significant challenge for the partnership; however a comprehensive
vocational pathways. The additional funding means that we can             programme of engagement with pupils, parents, employers and
increase the DYW vocational offer without impacting on our                school staff is in progress and the higher profile national advertising
carefully designed and successful full-time regional curriculum           of these opportunities this year will undoubtedly assist this.
pathways.
                                                                          In 2018-2019, the College also continued to offer S5 pupils the
In August 2018, we enrolled 184 new two-year Foundation                   opportunity to undertake HNC qualifications over the last two years
Apprentices across nine frameworks: Accountancy; Business Skills;         of their school senior phase. This year, however, numbers have
Civil Engineering; Creative and Digital Media; Engineering; IT            diminished significantly. We believe that this is because of the
Hardware and System Support; Scientific Technologies; Social              growth in the Foundation Apprenticeship offer, as the two
Services and Healthcare; Social Services Children and Young               qualifications are targeted at a largely similar profile of school pupil.
People. This represents 71% of the 260 places contracted with SDS         We are currently reviewing our partnership HNC portfolio with
for 2018-2020 and is a very positive and significant increase on the      schools and we are likely only continue in 2019 with those in
21 starts achieved in August 2017. However, there is still much           subject areas that are not available as a Foundation
work to be done to fully embed Foundation Apprenticeships within          Apprenticeships, such as Sports Coaching and Development and
the senior phase curriculum across the region. A very positive            Police Studies. This may result in a shift in the balance of Credit
development for 2018-2020 was the move by Stirling secondary              funded school activity away from SCQF level 7 towards an increase
schools to harmonise column timetabling of Foundation                     in activity at SCQF level 5.

                                                                                                                                                      19
Type of Provision   SCQF Vocational              Planned
In summary, overall we expect to sustain the volume and proportion                               level Subject Areas          Number of
of Credits delivered to senior phase age pupils studying vocational                                                           Enrolments
qualifications delivered by the College (OA Measure 2b) and the                                                               2019-2020
volume and proportion of Credits delivered to learners at S3 and                                       Make-Up Artistry;
above as part of 'school-college' provision (OA Measure 2c).                                           Sound Production;
However, with the larger than anticipated increase in the                                              Creative Industries;
Foundation Apprenticeship contract, we hope to be able to increase                                     Hospitality;
significantly the number of senior phase age pupils studying
vocational qualification delivered by the College (OA Measure 2a).           Foundation            6   Business Skills;          344
Our partnership plans for the number of places to be offered for             Apprenticeships           Civil Engineering;     (new start
each type of vocational provision in 2019-2020 is set out in Figure                                    Creative Digital         places
10. These apply across all three local authorities and all 18 schools                                  Media;                 contracted
will take part. It is, however, important to note that this is still under                             Engineering;           with SDS)
discussion with partners and may change.                                                               IT Hardware and
                                                                                                       System Support;             83
Figure 10                                                                                              IT Software              (Year 2,
                                                                                                       Development;            based on
Type of Provision       SCQF Vocational             Planned                                            Scientific                 50%
                        level Subject Areas         Number of                                          Technologies;           returning)
                                                    Enrolments                                         Social Services
                                                    2019-2020                                          Children and
SCOTS/Transition           4      Tasters across up     366                                            Young People;
Provision/Alternative             to 8 vocational                                                      Social Services
Curriculum                        areas                                                                Healthcare
Skills for Work/ NPA       5      Early    Education          200
or equivalent                     and Childcare;
                                  Construction
                                  Crafts;                                    HNC*                  7   Police Studies;            40
                                  Sport          and                                                   Sports Coaching
                                  Recreation;                                                          and Development;
                                  Engineering Skills;                                                  Computing;

                                                                                                                                            20
Type of Provision        SCQF Vocational                    Planned
                         level Subject Areas                Number of           SHEP Schools
                                                            Enrolments
                                                            2019-2020           Forth Valley College has four SHEP schools (secondary schools
                                                                                with consistently low rates of progression to higher education)
                                                                                within its region – Grangemouth High School, Bannockburn High
*  HNC provision is currently under review due to competition with Foundation   School, Alloa Academy and Lornshill Academy. We do not treat
Apprenticeships                                                                 these schools differently, but engage with them and all other
                                                                                secondary schools fully in our regional planning for senior phase
The College also continues to prioritise the sharing of knowledge               school-college partnership activity, with a clear aim of promoting
and resources and building capacity with school staff to provide                progression to FE and HE, as well as employment.
relevant and up to date information, advice and guidance on
vocational pathways and routes into employment. We continue to                  Grangemouth High, Bannockburn High and Lornshill Academy have
implement a planned programme of CLPL for teachers and pupil                    higher allocations of places on the School College Opportunities to
support staff with visits to College campuses and schools. We are               Succeed (SCOTS) course than other schools (normal allocation is
also working with our school partners to provide a range of                     12 places per school). Alloa Academy chose not to participate in
opportunities for younger pupils to experience the College                      this initiative due to timetabling difficulties, however we have
environment and learn about career options and routes. These                    worked closely with Alloa Academy and Lornshill Academy over a
activities will have a strong focus on tackling stereotypical                   number of years to offer two “bespoke” transition courses for them,
vocational choices in relation to gender. We will, where appropriate,           aimed at pupils at risk of disengagement or of leaving school to a
target activities at specific gender groups and will make effective             negative destination, and progression rates into FE from these
use of role models (staff, students, apprentices and other                      courses has been very good. We are also working with
ambassadors) to promote STEM subjects to girls and subjects such                Bannockburn High on a new initiative to offer ECDL to senior phase
as care to boys.                                                                pupils, as a way of introducing them to the College and to College
                                                                                staff. A further initiative was a joint venture between the College,
Finally, the College is an active partner in the Forth Valley                   Lornshill Academy and SP Energy Networks, where a group of
Developing the Young Workforce Regional Group and is the host                   pupils spent the day at the Falkirk Campus learning about
employer for the Programme Team (a Programme Manager and                        apprenticeships and careers in power transmission and
three Programme Coordinators). The team are actively working                    experiencing a practical activity on the SP Energy Network power-
with schools and employers to promote the College’s senior phase                line training poles situated at the College. This inspired all of the
vocational pathways and to develop and enhance employer                         participating pupils to apply for apprenticeships they would not have
engagement with education.                                                      known about without attending.

                                                                                                                                                        21
Forth Valley College, along with Falkirk, Stirling and
Clackmannanshire Councils and the University of Stirling does have
an ambition to offer eligible pupils in all Forth Valley secondary
schools the type of activity currently offered to SHEP schools by
LEAPS (Lothian Equal Access Programme for Schools). We
believe that together we could provide more regionally focused
support activities and engage more pupils than the LEAPS offer,
which is very Lothian-centric. This was the subject of a joint bid to
the SFC Impact for Access fund during 2014-15, primarily to cover
the costs of pupil transport and consumables, however we were
disappointed not to be successful. The partnership would still be
very keen to take this forward should resources become available.

                                                                        22
CPD Plan                                                                   approach is adopted in sharing best practice throughout the College
                                                                           and within the sector. In recent years the College has successfully
Forth Valley College benefits from a bespoke approach to CPD and           held a Creative Learning conference and continues to implement a
staff development as well as work force planning which makes up our        creative learning culture amongst our staff, this focus is maintained by
People Strategy. We adopt a variety of approaches and tailor our staff     the College’s Creative Learning Action Community.
development process which benefits the employee, line manager and
department. Compliance training as well as role specific training is
                                                                           The College has recently developed and launched its People Strategy
identified and recorded in the employees’ appraisal called the PRD
                                                                           covering 2017-2022 to recognise the hard work, commitment and
(Personal Review and Development) which creates a positive impact
                                                                           innovation of our dynamic team that ensures our continuing success.
on the culture and focus towards CPD which is evident in the feedback
                                                                           Through our People Strategy we will develop and empower our people
from employee engagement. A new aspect to the PRD is that it allows
                                                                           as a workforce for the future, we will ensure all College activities reflect
staff to record their ‘Professional Practice’ which covers Reflection on
                                                                           the key principles of equality and diversity to achieve an inclusive
Practice, Experiential Learning, Collaborative Learning and Cognitive
                                                                           organisation, and we will value staff by recognising and celebrating
Development. These areas are in line with Education Scotland’s focus
                                                                           success. We will achieve this by:
for Career-long Professional Learning (CLPL) and will help to inform
the on-going Self Evaluation process.
                                                                              •   Promoting an agile workforce, embracing innovation,
                                                                                  facilitation, mentoring and peer support
Two distinct strategies are adopted to tailor staff development to
achieve maximum impact and return. Management and staff are                   •   Developing future leaders ensuring effective succession
included in selecting relevant themes as well as designing events                 planning
around our Learning and Teaching Strategy which ensured that the              •   Engaging staff in the future direction of the College and
training is relevant for lecturers’ CPD when working effectively with             providing opportunities for professional development and
younger learners. A Training Needs analysis approach is also adopted              collaborative opportunities
with all departments to ensure department and individual development          •   Delivering the benefits of a digital environment through capacity
needs are captured and aligned to operational plans. This produces                building and CPD that embraces emerging technologies and
specific requirements for each department which enhances the                      practices
delivery of the relevant CPD. It also creates the opportunity for line        •   Fully integrating equality and diversity in everything we do
managers to consider cross departmental training and multi skilling to        •   Ensuring every member of staff has the opportunity to
improve effectiveness and reduce resource challenges.                             contribute to the direction of the College
                                                                              •   Celebrating the success of our staff and students
Delivery of talent management programmes aimed at managers and
the Senior Management team allows the College to enrich leadership         We will also continue to embed engaging, collaborative, creative and
and management skills to deliver the College’s mission, vision and         blended approaches to learning, and will be developing a College-wide
values.                                                                    approach to ensure that all teaching staff are working within the
                                                                           expectations of the new Professional Standards for Lecturers and our
TQFE is prioritised for staff who will be working with students, and is    Creative Learning and Technologies Strategy, along with embedding a
spread across all academic departments. PDA is also identified for         learning and teaching mentoring programme with opportunities which
academic staff to support development and skills. A collaborative          support staff to reflect on and develop their practice.

                                                                                                                                                    23
support articulation transition, although the year-on-year numbers are
                                                                              difficult to predict accurately, as they depend very much on HN
Articulation                                                                  students’ individual interests and circumstances.

Our partnership links with Universities continue to evolve, developing        The College will continue to work with University partners to maintain
from traditional articulation models to integrated learner journeys,          existing articulation agreements and to increase the number of
where students can seamlessly progress through Higher National                identified articulation routes available to learners, and will seek to
college activity on to the next level within Stirling, Heriot-Watt and        maximise the benefit of articulation agreements by timely and targeted
Strathclyde universities.                                                     communication of all relevant articulation opportunities to learners.

In partnership with the University of Stirling, we continue to deliver four   Early communication of articulation opportunities will continue to be
very strong integrated degree programmes in Applied Biological                accompanied by appropriate advice and guidance to students and
Sciences; Heritage and Tourism; Digital Media and Computing                   support through the UCAS application process.
Science. Unlike traditional articulation arrangements, these are wholly
integrated tertiary programmes, jointly designed, developed and               Learners will also continue to be encouraged to engage with
delivered by the University, College and industrial partners. Students        Universities (at subject and programme level) during their HN studies,
are Associate Students of the relevant University from the beginning          through the facilitation of visits to University campuses, participation in
and, while they undertake their HND in College, they benefit from a           University hosted lectures and industry events, and bespoke activity
wide range of enhancement activities, including workplace visits, guest       aimed at preparing articulating students for the transition to HE.
lectures, visits to the University for joint lectures, seminars and
practical activities. In terms of wider student life, most of the students    STEM
on these programmes stay in the University Halls of Residence and
participate fully in student life. Data from the University of Stirling       The College successfully attained STEM Assured status in 2013 and
shows that participation from students from MD40 is higher on our             was the first College in Scotland to be STEM accredited by NEF: The
integrated programmes compared to other under-graduate provision,             Innovation Institute (NEF), and were re-accredited last session. NEF
evidencing that the integrated degree programmes are widening                 influence the inter-relationship between education, business and
access.                                                                       government, through research and collaborative networks to prepare
                                                                              for an innovative and creative sci-tech workforce.
We also continue to work in partnership with Heriot Watt University on
the MEng Chemical Engineering and with the University of                      STEM Assured is used by education and training providers as a key
Strathclyde’s Engineering Academy on their BEng Chemical                      differentiator to demonstrate their capability in delivering STEM
Engineering.                                                                  provision that meets the needs of business and industry. Following a
                                                                              framework covering strategy, engagement, delivery, innovation and
In addition to these Associate Student articulation arrangements, we          impact, it ensures a provider’s vocational STEM offer meets the needs
also have around 122 formal articulation agreements, with guaranteed          of learners and employers.
places, in a wide range of subject areas with University partners across
Scotland. We are working to grow this further by progressively                STEM Assured is an outcomes-based standard developed to
enhancing our work with existing HN students to raise aspirations and         recognise high quality cross-curricular science, technology,

                                                                                                                                                      24
engineering and maths (STEM) education and delivery. It is unique in
the education sector and achievement of the standard emphasises            The substantial increase in demand for qualified ELCC practitioners is
exceptional strengths and capabilities, helping providers enhance          an important part of the pervasive and highly influential Scottish
engagement and success with learners and employers. The Standard           Government’s ‘Get It Right For Every Child’ national approach. Forth
offers an assurance process that builds upon existing standards and        Valley College will play its part with determination, commitment and
quality marks an institution may have achieved. Acknowledged by the        quality as we support expansion plans and enhance our on-going and
government (Department of Business, Innovation and Skills), the            already major contribution to the creation of a highly skilled, diverse
National Apprenticeship Service and the UK Commission on                   and dedicated workforce.
Employment and Skills (UKCES), STEM Assured is the ONLY
Standard that assures vocational STEM provision.                           The key feature of this expansion is the provision of flexible, high
                                                                           quality training programmes that meet Scottish Social Services Council
The College was successfully re-accredited with STEM Assured status        (SSSC) registration requirements at support worker and practitioner
last session, with the award panel commending the following examples       levels as well as the innovations and flexibilities outlined in the Scottish
of good practice:                                                          Government’s 2016 paper ‘A Blueprint for 2020: The Expansion of
                                                                           Early Learning and Childcare in Scotland’.
•   The College is guided by strong management that has clear and
    ambitious plans for the development of STEM provision using new        In response to national policy initiatives and local market demands
    and innovative approaches.                                             Forth Valley College’s ELCC portfolio has increased over the last two
•   The College has good engagement with employers and is                  academic years. In Session 2017-18, an additional 37 full-time HNC
    responsive to the regional skills needs of industry.                   Childhood Practice successfully completed their programme of study
•   Significant investment in facilities demonstrates commitment and a     and in AY18/19 there has been a further increase of 48 full-time HNC
    strategic approach to the development of its STEM provision.           Childhood Practice students recruited within an overall target to recruit
                                                                           180 places on this programme.
The College is taking full account of the Scottish Government’s recent
STEM Education Strategy in its forward plans. We have already              Despite difficulties faced by all other colleges in Scotland, Forth Valley
begun working with key partners in the region and beyond (local            College uniquely met all the requirements of the additional targets set
authorities and schools; universities, the Forth Valley Developing the     in collaboration with the Scottish Funding Council. Further, we will
Young Workforce Regional Group; Energy Skills Partnership and              continue to offer 180 places each year until 2020 in support of new
others) on the development of a regional STEM strategy with the            entry and replacement demands created by the increase to national
College at the centre of a STEM Hub.                                       entitlement.
                                                                           We know that there is a projected national increase in the ELCC
Early Learning and Childcare                                               workforce of around 11,000 by 2020, with approximately 500 additional
                                                                           posts required by our three Local Authorities in the Forth Valley area.
The increase by almost 100% of the Scottish Government’s early             So, while we continue to review provision annually, we will undertake a
learning and childcare (ELCC) entitlement by 2020 challenges colleges      more significant structural review of this provision at that time and that
and other providers to extend considerably their early years provision     will reflect changing policy developments and directives as well as
whilst maintaining the high quality that has become the hallmark of this   projected markets demands post-2020.
curriculum area.

                                                                                                                                                    25
To ensure that all early learning and childcare programmes meet local      workforce in recent years and who require a refresher programme to
employer/authority requirements the College is represented on a range      support their effective return to the modern and highly skilled ELCC
of collaborative improvement and workforce development groups              workforce.
including: Forth Valley and West Lothian Regional Improvement
Collaborative; Stirling Council Early Years Workforce Development
Group; and Falkirk Early Years Workforce Development Partnership.
Our partnership approach not only informs curriculum developments          Student Progress Tracking
and local market requirements, it helps us develop common values
and understandings as well as compatible learning and support and          Through our Evaluation Report and Enhancement Plan (EREP) we
quality management environments.                                           identified an action to enhance tracking and monitoring of student
                                                                           progress during the academic year, focusing on full time students. As
Our recruitment processes support the required growth in the               such, two processes have been developed and introduced during
workforce and draw applicants from a diverse range of backgrounds.         Academic Session 2018-19. The first development is that alongside
In 2018/19, there were 25 applications from males across all ELCC          recording student attendance, staff are also asked to comment on
courses, 21 of whom were offered a place: a conversion rate of 84%,        whether a student is progressing satisfactorily or not on their course,
slightly higher than the conversion rate for female applicants at 82%.     providing a brief description if a student is progressing satisfactorily.
                                                                           Real time reports are available to curriculum managers, with alert
The reasons for very low male participation rates are varied,              prompts sent where a student has been highlighted as not progressing
sometimes complex and often allied to stereotypical gender role            satisfactorily.
assignments from even the youngest years. However, Forth Valley
College continues its commitment to attracting male applicants for         The second development has been in-year tracking centrally of
ELCC programmes. Our School-College Opportunities to Succeed               predicted performance of every full time student. These predictions
(SCOTS) programme, for example, includes a rotation within ELCC for        have been undertaken three times during the session, and will be
all learners providing male learners in particular with an experience      compared with year end outcomes. This has allowed real time
and knowledge of the ELCC workforce as a rewarding career option.          reporting on our full time PIs at Department, Course and Student level,
Further work needs to be done and a targeted action plan to address        with the purpose of providing focus to where additional support may be
this specific issue will be developed for Session 2019-20.                 required to help students succeed.

Meanwhile, pipeline activity to support the growth in practitioner level   Student Support System
programmes is vital to ensure the success of the ELCC expansion.
We provide full and part-time programmes at SCQF levels 4 through to       Another key action from our EREP was to develop and introduce a
7 allowing entry, progression, registration, employment and continuing     streamlined student support system. Our Student Support System
professional development. Articulation pathways are also available         (Triple S) has been planned, built, piloted and through Session 2019-
onto BA (Hons) Childhood Studies at the University of the West of          20 will be further rolled out across all areas. Triple S is a system
Scotland and BA Childhood and Youth Studies with the Open                  designed to allow the capturing of all support being provided to a
University. In addition, we are working in partnership with Stirling       student in one place, and to allow staff to access this information in an
Council during Session 2019-20 on a programme aimed specifically at        easy and timeous manner.
qualified practitioners who have not been working within the registered

                                                                                                                                                 26
The Key aims of this system are to streamline the existing support           early as possible, to help maximise the number of students achieving a
infrastructure available to students, and to make this vital information     successful outcome.
more accessible to all relevant staff. The College has processes in
place to capture various support needs of our students, however              Gaelic Provision
because of the disparate nature of the services provided, and also
because these processes are predominantly paper based, students              The College supports the new National Gaelic Language Plan through
could be asked to disclose information multiple times, as they access        offering a flexible learning course on Learning Scots Gaelic.
different functions of the support service. With the introduction of         Foreign Languages
Triple S, information disclosed from students will be captured once
within the central system. As Triple S captures this information             The College offers a range of foreign language courses through our
centrally, it offers the opportunity to present this information back in a   evening and flexible curriculum. The languages covered through this
very accessible way to staff, which will help ensure that all staff who      area of our curriculum are French, German, Italian, Dutch, Spanish,
are in contact with a student are aware of any support needs and             Greek, Icelandic, Japanese, Polish, Portuguese and Russian.
ongoing concerns and issues. This information will be available real-
time, with icons developed and integrated with other systems, such as        Diet and Healthy Weight
Enquirer for attendance and results recording, to quickly signpost to
staff that a student has support needs, and provide quick and easy           Following upon the success and annual reaccreditation of our Gold
access to this information, to help ensure that our students are             Award for ‘Healthy Working Lives’ in 2015, Forth Valley College
effectively supported.                                                       broadened and deepened its commitment systematically. This
                                                                             increased effort was recognised through the attainment of the NHS
The next stages of development of Triple S, for Session 2019-20 are to       ‘Healthy Living Award’ in 2017. The range of work underpinning these
incorporate predictive analytics within the system, and to integrate         awards highlights Forth Valley College’s contribution to the Scottish
reporting from the systems developed in Session 2018-19 to record            Government’s strategy ‘A Healthier Future – Scotland’s Diet and
student engagement and progress, and predicted performance. The              Healthy Weight Delivery Plan (SDHWDP) 2018’.
predictive analytics tool will build on a successful model developed
within the Sector which uses student behaviour, predominantly around         Marketing, promotion and staff training are important aspects of
attendance and engagement with their course to provide a predictive          maintaining our awards and a wide selection of resources provided by
score of successful achievement for a student, which will be updated         NHS Health Scotland are used within the College. We organise at
weekly. Integrating the information from our developed systems to            least two substantial healthy living promotions each year.
capture engagement and progress, and predicted outcome will visually
give a picture of how a student is progressing on their course. We           The vision associated with SDHWDP seeks to create a Scotland where
believe that the use of the predictive analytics tool, and the use of        everyone eats well, and we all have a healthy weight. The vision is
engagement and predicted outcome tracking, will help staff identify          simple but its achievement is complex and multifaceted. There is, for
earlier where a student is not engaging fully with their course, and         example, a well-established relationship between poverty and obesity
enable engagement with the student to understand if there are any            and a significant proportion of our students live in economically
concerns or issues, and provide or signpost advice where necessary.          deprived areas.
Our aim is to identify issues early, possibly before a student has
identified that there is an issue, and to provide advice and support as

                                                                                                                                                27
You can also read