IMPACT MODEL AND PARENT HANDBOOK - Dubuque ...

 
I M PA C T M O D E L
A N D PA R E N T H A N D B O O K

              2021
CONTENTS

DUBUQUE DREAM CENTER                            3 Dubuque Dream Center (DDC) Organizational Chart
1600 White St.
                                           GENERAL
Dubuque, Iowa 52001
563-845-7591                                    4 History
rmcclellan@dbqdream.org
                                                4 Mission Statement
DubuqueDreamCenter.org
                                             4–5 Student Needs Assessment
                                                6 Program Development Phases

                                           PROGRAMS AND OPERATIONS

                                                7 Dream Center Programs and Impact Model
                                             7–8 Academic Center and Academy
                                                9 Transportation
                                                9 Affordable and Quality Childcare
                                            9–10 Students Served
                                               11 Registration Process
                                               12 DDC Program Schedule
                                            12–13 DDC Program Structure
                                               13 League vs Tournament Team
                                               13 DDC Benefit Highlights
                                               13 DDC Program Value and Cost
                                               14 DDC Youth Development Staff
                                               14 DDC School Connectors
                                               15 DDC Strengthening Families Services
                                            15–17 DDC Youth Career Development and Employment Program
                                               17 DDC Measurable Outcomes
                                               18 DDC Character Development & Behavior Management Strategies
                                           18–20 Family/DDC Staff Relationship
                                           20–25 Student Safety Policies
                                           25–29 Health Promotion
                                           29–30 Nutrition and Food Service
                                           30–33 Emergency Procedures
                                              33 Dissemination of Student Records
© 2021 Dubuque Dream Center. All              34 Tuition Policies
Rights Reserved. All material in this
                                           34–35 Student Sponsors and Scholarships
manual was researched and developed
by the Dubuque Dream Center. No part          35 New Family Orientation
of this handbook may be reproduced
or used in any manner without written         36 How I can Help
permission of the Dubuque Dream
                                              37 Organization Impact Models
Center, except for the use of quotations
in a book review.                             38 Sources
                                              39 Parent Handbook Acknowledgement
ORGANIZATIONAL CHART                                    GENERAL

                                           Radius Board

                                    Dream Center Board

                      Executive Director              Operations Manager

Executive Assistant/Donor
                                                                               Academic Center Director
  Relations Coordinator

       Secretary                                            Program Coordinator                   Program Coordinator

                                      School          School           School          School         School       School      School
                                     Connector       Connector        Connector       Connector      Connector    Connector   Connector
                                     Full Time       Full Time        Full Time       Full Time      Full Time    Full Time   Full Time

                                      School           School             School       School         School       School      School
                                     Connector        Connector          Connector    Connector      Connector    Connector   Connector
                                     Part Time        Part Time          Part Time    Part Time      Part Time    Part Time   Part Time

                                                      Operations/Kitchen Manager
                                                         Food Service Center

                                                             Kitchen Staff

                                                                  Secretary

                                                           Facilities Manager

                                                             Cleaning Staff

                                                                   Drivers

                                                   Finance Director/Human Resources

                                                                     3
P R O G R A M SG EAN
                                                             NEDR O
                                                                  A LP E R AT I O N S

HISTORY                                                           Our goals is for the percentage of the students we serve
                                                                  to mirror the District average of 70% or more proficiency
The Dubuque Dream Center was established in                       in reading and math, support and prepare our students
July 2013 to build on Dr. Kings Dream by embracing,               to graduate from High School, and prepare our students
empowering, and unifying our community across racial              to successfully enter college or a career.
and socioeconomic lines.
                                                                  Shortage of Affordable & Quality After School Care
The Dream Center is structured to provide programs that           An essential service to combat poverty is removing
address the social, academic, and economic needs of               barriers to accessible and affordable childcare, that
youth and families in a coordinated, systematic structure.        can prevent residents from entering the workforce
                                                                  and taking classes to train for high-demand careers.
MISSION STATEMENT                                                 From 2014 to 2019, Dubuque County experienced a
The mission of the Dubuque Dream Center is to Impact              decrease of 60 licensed day care providers — a 27%
Youth, Strengthen Families, and Building Community.               decline that equates to a loss of 876 childcare spaces.3

                                                                  During that time frame, the number of children
STUDENT NEEDS                                                     younger than 6 living in Dubuque County increased
ASSESSMENT                                                        by 1% and the percentage of families with such children
                                                                  in which all parents were working increased from 79%
Low Reading and Math Proficiency Scores                           to 82%, according to data from Iowa Child Care
Reading and math proficiency data from Dubuque                    Resource & Referral.
Community Schools since 2010-2019 reveals a
                                                                  Childcare centers report that they struggle to find
significant disparity among scores for low income
                                                                  qualified workers to meet licensing requirements,
and minority students.
                                                                  preventing them from expanding, according to Kristin
A study conducted by the University of Iowa Urban and             Dietzel, vice president of workforce solutions for
Regional Planning revealed that Dubuque experienced               Greater Dubuque Development Corp.
a significant shift in youth population in 2000-2010 with
                                                                  “So we have this perfect storm where we have a
an increase in non-white children by 124.3%. Dubuque’s
                                                                   shortage of child care workers and we’re experiencing
Title 1 Schools experienced the highest minority increase.1
                                                                   a shortage of child care slots,” she said.
While 70.5% of Dubuque students in 2015 were
                                                                  “We’ve had people decline jobs in our community
proficient in reading by 3rd grade, and 69.1% in math,
                                                                   because they couldn’t find adequate childcare,” Dietzel
only 33% of African American students were proficient
                                                                   said. “Or we’ll have one spouse start working and the
in reading by 3rd grade and 25% in math.
                                                                   other one can’t enter the workforce because of that
The National Campaign for Grade Level Reading                      childcare barrier.” 4
notes that reading proficiency by third grade is the
                                                                  “For Dubuque, a healthy community means equitable
most important predictor of high school graduation
                                                                   access to childcare and child development,” Duster said.
and career success.2
                                                                  The Dubuque Dream Center seeks to provide quality
This local data and national assessment influenced
                                                                  and affordable care to children of working families, on
the Dubuque Dream Center Youth Impact Goals and
                                                                  the foundation of our academic, college, and career
Outcomes that were established in 2016.
                                                                  development model for the youth we serve. The Dream
                                                                  Center seeks to support the present workforce and
                                                                  develop the future workforce.

                                                              4
GENERAL

Shortage of Quality Spark Activities for low                     The Dream Center organizes our “sparks” through a
income children.                                                 program model that reinforce academic and character
 Search Institute, a research center for youth                   development and also provides opportunities for
 development, has developed a concept called                     students to be supported by family, friends, school,
“sparks”: the interests and passions young people                and the community. Our Model is implemented through
 have within them that light a fire in their lives and           our Club Sports and Performing Arts activities.
 express the essence of who they are and what they
                                                                 Prevent Student Suspensions and Arrest
 offer to the world.5
                                                                 2017-2018 data from the Iowa Department of Human
Search Institute has repeatedly found that students with         Rights reported that School Suspensions for White youth
sparks and the support for developing them have better           decreased 10%, while suspensions for African American
results on both developmental and academic outcomes.             youth increased by 49.4%.6

Two of the most commonly identified sparks for students          African American youth comprised 31.5% of the
are sports and arts, yet these programs are usually              suspensions. A variety of research connects youth
among the most vulnerable when school districts must             involvement in the school discipline process with
reduce costs.                                                    involvement in the juvenile justice system.

Search Institute research indicates that bolstering these        Suspensions for physical fighting without injury and
programs would improve students’ connections to their            disruptive behavior increased for African American and
sparks, and in turn lead to greater school success.              other Youth of Color yet decreased for White youth.

The following themes emerged from several studies                Criminal Complaints for White females decreased 62.3%,
conducted by Search Institute and its partners of over           while complaints for African American females increased
13,000 students in grades 5 through 12:                          41.1%. 48.5% of allegations for White youth were simple
                                                                 misdemeanors, while 60.5% of the same allegations
Helping young people identify their sparks, and                  were for African American youth. (2018 Dubuque County
providing them opportunities to pursue and develop               Juvenile Justice Report)
those sparks, are important additions to the more
overtly “academic” steps schools take to promote                  (See article “Tilling the Field: Lessons about
students’ success.                                                Philanthropy’s Role in School Discipline Reform” and
                                                                 “Breaking Schools’ Rules,” a report published in 2011
Sparks promote healthy, positive development and                  by the Council of State Governments’ (CSG) Justice
contribute to psychological well-being and resilience.
                                                                  Center and the Public Policy Research Institute at
Students with sparks engage in fewer risk-taking
                                                                  Texas A&M University).
behaviors, such as substance use or violence or
unsafe sexual behaviors. They are less depressed,                The Dubuque Dream Center is a great option for youth
less worried, and more satisfied with their lives overall.       and working families of all backgrounds; however, the
                                                                 Dream Center also serves as an After School and
Young people who have deep interests and are
                                                                 Summer Prevention option to keep students active,
supported by family, friends, school, and community
                                                                 safe, supervised, and having fun during non-school
in the development of those passions have more
                                                                 hours where youth are most at-risk of engaging in high
interpersonal communication and friend-making skills,            risk behaviors or encountering law enforcement, that
more empathy and understanding of others’ feelings,              can lead to poor performance during school hours,
and a better ability to work in teams.                           criminal records, and cycles of generational poverty.

                                                             5
GENERAL

PROGRAM DEVELOPMENT
PHASES                                                                         PHASE 1
                                                                               Impact Youth
Mission
                                                                      Establish Youth Program Model
The Dubuque Dream Center was established in 2013                                2013–2015
to Impact Youth, Strengthen Families and Building
Community.

The Dubuque Dream Center Complete 4 Phase Model
is strategically planned to be established by 2024.                            PHASE 2
                                                                             Impact Youth
                                                                   Expand capacity to serve 200 youth
                                                                              2016–2018

                                                                               PHASE 3
                                                                         Strengthening Families
                                                              Sustain Youth Impact Model for working families
                                                                               2019–2022

                                                                               PHASE 4
                                                                           Building Community
                                                                 Individual family assessment and support
                                                                                2022–2024

                                                       6
P R O G R A M S A N D O P E R AT I O N S

DREAM CENTER PROGRAMS                                             As Dubuque becomes increasingly diverse, we believe
                                                                  our mission reflects the trends of community growth,
AND IMPACT MODEL                                                  needs and demographics.
 Many of us are aware of the traditional philosophy
                                                                  The Dream Center ultimately is designed to impact
“It takes a Community to raise a child.” Dr. Peter
                                                                  our community through providing a myriad of services
 Benson has authored a research-based system that
                                                                  addressing needs of youth and their families. Our
 encompasses this traditional philosophy known as
                                                                  Mission is to Impact Youth, Strengthen Families and
 Search Institutes 40 Developmental Assets.7
                                                                  Build Community.
Designed to minimize risk factors and increase
                                                                  (See Character Development, Academic Center,
protective factors while focusing on asset building
                                                                  & Activity Guides)
rather than liability management. Search Institutes
40 Developmental Assets are divided initially into
two categories, External Assets and Internal Assets.              ACADEMIC CENTER AND
External Assets establish appropriate boundaries
                                                                  ACADEMY
and connect the family, school, and neighborhood                  The program model and curriculums the Dream
to encourage responsible behavior and also help                   Center utilizes to Impact Youth are provided through
youth use their time constructively in structured                 our Academic Center and Academy in partnership with
activities & programs.                                            Dubuque Schools. The Dream Center Program portion
                                                                  of our Impact Model is structured in 3 areas of Youth
Internal Assets focus on character development.
                                                                  Development: Character Development, Academic
Instilling values, increasing skills in social competencies
                                                                  Achievement & Academy Activities.
like decision making and conflict resolution, instilling
a sense of positive identity, and value in education.             Character Development
Coupled together, external and internal assets help               • Meal Mentoring: School Connectors strategically
young people grow into healthy adults.                              engage and socialize with youth during mealtime to
This system is the model of the Dubuque Dream Center                intentionally build relationships and reinforce values
strategy to Impact Youth we call In Your Life Mentoring.®           through a model called Developmental Relationships
                                                                    by Search Institute.
In Your Life Mentors are Connected Caring Adults who              • Character Development Curriculums: C.E.F.
are Unified in Purpose to build Assets in Youth designed            (Child Evangelism Fellowship & Discipleship), social
to build strong Children. Missions can serve as a natural           & emotional development strategies, & Character
strategy that unify communities.                                    Development curriculums are provided during meal
                                                                    mentoring time to instill values and address issues
The Dream Center mobilizes parents, teachers, and
                                                                    such as conflict and anger management, anti-bullying,
Dream Center School Connectors to Influence Character
                                                                    hygiene, dealing with peer pressure, trauma informed
Development and Academic Outcomes of each
                                                                    copping strategies, cultural competent topics relevant
Individual D.D.C. student.
                                                                    to low-income and urban communities.
Individual needs assessments, goal setting, and action
                                                                  Healthy Meals: The Dream Center provides a healthy
plans are conducted for each student to determine the
                                                                  meal each program day during the school year and
best action steps to influence the individual goals and
                                                                  summer. Meal guidelines, resources, and structures
outcomes for each student.
                                                                  are provided though USDA Federal Grant funds and
Dream Center Mission goals and outcomes are paired                guidelines. Supper is provided during the school year
with Individual goals and outcomes when defining                  and breakfast, lunch, and supper is provided during
Dream Center successful Impact and Outcomes.                      the summer. As food insecurity is a major reality in

                                                              7
P R O G R A M S A N D O P E R AT I O N S

the demographics served at the Dream Center, our                sparks for 66% of more than 13,000 students surveyed
Food Service is essential to the success of student             nationally were sports and arts.8
and family impact.
                                                                Spark Activities provide performance and competition
Academic Center                                                 opportunities that teach youth respect for authority and
The D.D.C. Academic Center is our program station               peers and responsibility that includes character values
that influences student academic achievement goals              such as discipline.
and outcomes. Through our Academic Center the
                                                                Dream Center Academy Sparks also assist students
D.D.C. continues the school day curriculum to provide
                                                                in making connections to school, community culture,
students with the additional support they need to
                                                                academic achievement, and character development.
progress towards reading and math proficiency, high
school graduation, and college or career readiness              The Dream Center presently offers Club Basketball
(see our Youth Career Development Program Outlook).             and Performing Arts structed programming, that
                                                                includes Dance, Choir, and Instruments.
A key part of effectiveness in improving student
academic achievement is the creation of individualized          The Dream Center long term goal is to expand “Sparks”
plans for every student made in partnership with the            offered and student demographics served. Students are
Dream Center Academic Center Coordinator, D.C.                  required to meet a standard of school and Dream Center
School Connectors, Parents, & the Dubuque Community             attendance, reduced office referrals or suspensions,
Schools. D.C. “School Connectors” and volunteers are            and academic achievement standards to continue
trained in reading prescriptions and math improvement           participation in competition or performance opportunities
strategies utilized by District educators to continue           offered through the Dream Center Academy.
teaching strategies and programs applied to students
during the school day.                                          Our Club Basketball Program offers the following
                                                                benefits:
Lexia and S.T. Math are the Core Academic Curriculums           • Certified Coaches
from the Dubuque School District utilized for School            • Stages Player Development System & Prep for High
Aged Children at the Dream Center. (See Academic                  School or College
Coordinator for more details).
                                                                • Local Leagues & Tournaments
Activity Academy                                                • NCAA Certified Tournaments for High Level Players
The D.D.C. Academy is designed and structured to                • Player Profiles for College Recruits
influence student motivation towards Academic and
                                                                Our Music & Performing Arts Program offers the
Character Development goals and outcomes. The
                                                                following benefits:
D.D.C. Academy provide students with best practice
training and development from college educated and              • Certified Trainers & Coaches
certified instructors.                                          • Stages Artist Development System & Prep for High
                                                                  School or College
Our Best-Practice Dream Center Academy program                  • Local Performances & Showcases
model is based on Search Institute’s research and
                                                                • Artist Profiles for Marketable Skills & Exposure
identification that students with “Sparks” and related
developmental support have better results on both               Youth Career Development and Employment Program
developmental and academic outcomes. A “spark” is               Middle & High School age D.D.C. students have
defined as “an interest and/or passion young people             an opportunity to participate in our Youth Career
have within them that light a fire in their lives and           Development and Employment Program.
express the essence of who they are and what they
offer to the world.” The two most commonly identified           (See Youth Career Development Program description
                                                                on pages 15–17 for more information)

                                                            8
P R O G R A M S A N D O P E R AT I O N S

TRANSPORTATION                                                     GIRLS BASKETBALL
                                                                   Grade               Staff                    Max #
The Dream Center offers transportation to children in
                                                                   Kindergarten        School Connector/Coach   10
need from school sites or home. Parents are required
to fill out our transportation and needs assessment                1                   School Connector/Coach   10
form to quality for transportation (See Transportation             2                   School Connector/Coach   10
Packet for more information).                                      3                   School Connector/Coach   10
                                                                   4                   School Connector/Coach   10
AFFORDABLE, QUALITY AFTER                                          5                   School Connector/Coach   10

SCHOOL CARE OPTION FOR                                             6                   School Connector/Coach   10

WORKING PARENTS                                                    7                   School Connector/Coach   10
                                                                   8                   School Connector/Coach   10
• The Dubuque Dream Center can serve as an                         9                   School Connector/Coach   10
  Affordable and Quality care option for children
                                                                   10                  School Connector/Coach   10
  of working families.
                                                                   11                  School Connector/Coach   10
• Although the Dubuque Dream Center is an Academic
                                                                   12                  School Connector/Coach   10
  and Academy Program Model, the D.D.C. meets State
  Requirements as a Licensed Childcare Center for
  school aged youth K-6th grade and serves youth
                                                                   BOYS BASKETBALL
  year-round After School and Summer.
                                                                   Grade               Staff                    Max #
                                                                   Kindergarten        School Connector/Coach   10
STUDENTS SERVED                                                    1                   School Connector/Coach   10
• D.D.C. serves 10 students per grade.                             2                   School Connector/Coach   10
• D.D.C. seeks to keep a 1:10 staff to student ratio.              3                   School Connector/Coach   10
• D.D.C. serves students K-6th for year-round care                 4                   School Connector/Coach   10
  option for working families.                                     5                   School Connector/Coach   10
• D.D.C. presently serves all K-12th school age students           6                   School Connector/Coach   10
  in our holistic program model.                                   7                   School Connector/Coach   10
• D.D.C. enrolls/registers students based on their D.D.C.          8                   School Connector/Coach   10
  Spark or Interest.                                               9                   School Connector/Coach   10
• The Dubuque Dream Center primarily serves students               10                  School Connector/Coach   10
  from Dubuque Title 1 Schools that are identified as              11                  School Connector/Coach   10
  below reading and math proficiency; however, the
                                                                   12                  School Connector/Coach   10
  Dream Center is available to students and families
  of all Demographics.

                                                               9
P R O G R A M S A N D O P E R AT I O N S

 GIRLS AND BOYS PERFORMING ARTS                                  Student to Staff Ratio Best Practice and Model
 Grade            Staff                          Max #           The Dream Center seeks to apply Best Practice models
                                                                 to influence staff retention and student impact. This
 Kindergarten     School Connector/Coach         10
                                                                 requires providing livable and competitive wages to
 1                School Connector/Coach         10
                                                                 qualified staff and low student to staff ratio’s for student
 2                School Connector/Coach         10              impact. The Dream Center utilizes Childcare Licensing
 3                School Connector/Coach         10              standards and an organization called Friends of Children
 4                School Connector/Coach         10              for Best Practice Model guidelines for Dream Center staff.
 5                School Connector/Coach         10
                                                                 • Child Care Licensing Standards9
 6                School Connector/Coach         10
                                                                 • Friends of Children Model10
 7                School Connector/Coach         10
                                                                 • Low student ratio’s result in higher impact
 8                School Connector/Coach         10
                                                                 • Livable wages and competitive salaries increase
 9                School Connector/Coach         10
                                                                   quality staff retention and student impact11
 10               School Connector/Coach         10
 11               School Connector/Coach         10              Programs Offered by Grade
 12               School Connector/Coach         10              • K–6th (Year-round & full days)
                                                                  • Quality & Affordable Afterschool & Summer Care
Enrollment by Grade                                                 for children of working parents
The D.D.C. enrolls students to participate in programming         • Non-school days and Early Dismissals
by grade. Students participate in D.D.C. programs with            • Academic Center
other students in similar grades. Although students are           • Club Sports
enrolled by grade, the D.D.C. assesses and develops               • Music & Performing Arts
each Individual student based on their Developmental
                                                                  • Healthy Meals
STAGE in their Academic and Activity progress. We
                                                                  • Character Development
believe that each child is an individual who develops
at an individual rate.                                           • 7th–8th (Year-round & half days)

Accommodations of Special Needs                                   • Academic Center

The D.D.C. believes in providing opportunities to                 • Club Sports
everyone including children that may have some                    • Music & Performing Arts
special needs requirements providing reasonable                   • Healthy Meals
accommodations.                                                   • College and Career Readiness Employment Program

D.D.C. will require a copy of a care plan such as IFSP or         • Character Development
IEP to determine the needs of the child and necessary            • 9th–12th (summer only & half days)
preparation. Often children will not have a diagnosed
                                                                  • Academic Center
need therefore, D.D.C. will work closely with the child’s
                                                                  • Club Sports
physician, health consultant, AEA, and therapists. All
policies and procedures remain the same including                 • Music & Performing Arts
our policies for misconduct.                                      • Healthy Meals
                                                                  • College and Career Readiness Employment Program
Once a care plan has been established, the plan will be
                                                                  • Character Development
written, reviewed, and updated annually or as necessary
to address changes. The plan will be maintained with
the child’s confidential records.

                                                            10
P R O G R A M S A N D O P E R AT I O N S

REGISTRATION PROCESS                                               All paperwork must be completed prior to establishing
                                                                   your child’s first day at D.D.C. Periodically parents will
Students qualify and register for Dubuque Dream                    be asked to update these forms. Failure to update the
Center programing through the following process:                   required forms by deadline could result in temporary
                                                                   suspension of a child’s enrollment at D.D.C. until
• Referrals from school administrators or teachers.
                                                                   required forms are complete.
• Online registration.
• According to student interest in a D.D.C. Activity               For a child to remain enrolled it is also expected that
  (this supports student motivation).                              account balances be paid in full or requirements for
                                                                   CCA or Student Sponsor support complete prior to
• Student and parent(s) attend D.D.C. orientation before
                                                                   the beginning of an upcoming session.
  their child can be officially enrolled and placed in
  Dream Center programming.                                        If a family needs assistance completing the necessary
• Student/Parent completes D.D.C. Student Profile                  paperwork, a D.D.C. representation will assist or connect
  Assessment & Questionnaire.                                      parents to the relevant resource for support.
• Individualized student goals and outcomes are
                                                                   D.D.C. prohibits discrimination against its families,
  established by student, parent, teacher, and in
                                                                   employees, or applicants for employment on the bases
  coordination with D.D.C. model and staff team.
                                                                   of race, color, national origin, age, disability, sex, religion,
• Student fee payment source is determined and
                                                                   reprisal, and where applicable, political beliefs, marital
  processed (CCA, Student Sponsor, or parent direct pay).
                                                                   status, familial or parental status.
• Parent agrees to Parent Partnership Pledge &
  Handbook.                                                        If you will be withdrawing from D.D.C., we ask that
                                                                   parents submit a 30-day written notice to your child’s
Enrollment & Withdrawal                                            School Connector/Coach or via email of your intended
As part of Orientation, parents will be given a packet             last day.
of paperwork to be completed prior to enrollment.
The packet includes:                                               Absences
                                                                   We become concerned when a child does not arrive
• Parent Handbook of policies and procedures; and
                                                                   at his/her scheduled time or is absent without advanced
  Parent Partnership Pledge
                                                                   notice. Parents, please make sure that you contact your
• Child/Student Safety Guide                                       child’s School Connector/Coach as soon as possible
• Character Development Guide/Expectations Handbook                if your child will be absent or late due to illness, doctor
• Academic Center Guide/Expectations Handbook                      appointment, vacation, or a change in your schedule.
• Activity Guide/Expectations Handbook
                                                                   Early Pick Up
• Academic Waiver
                                                                   If a parent needs to pick up a student early from
• USDA Forms (Federal Government required                          program, we request that parents attempt to inform the
  information for food service)                                    School Connector/Coach 1-2 days prior. This allows for
• Childcare Registration Card                                      Coaches and Instructors to plan for student absence and
• Physical and Immunization forms                                  provide make up plans to student for missed instruction.
• Fee Payment Agreement Form (Childcare Assistance
                                                                   If there is an unforeseen emergency, where a 1-2-day
  or Student Sponsor form if needed)
                                                                   notice is not possible, contacting the School Connector
• Special needs children need an Individual Family                 or D.D.C. office as early as possible is appreciated.
  Service Plan
• Transportation forms

                                                              11
P R O G R A M S A N D O P E R AT I O N S

DREAM CENTER PROGRAM                                              D.D.C. DAILY PROGRAM
SCHEDULE                                                          STRUCTURE
School Year                                                       Dubuque Dream Center programs are structured
Monday–Thursday:                                                  by stations.
  • Before School: 6:30–8:00 A.M.                                 Youth rotate hourly to the Academic Center, Spark
  • After School: 3:00–6:30 P.M.                                  Activity, and our Meal Mentoring station.
Friday:
                                                                  During the summer program, field trips are included
  • Before School: 6:30–8:00 A.M.                                 to our Program Stations.
  • After School: 3:00–5:30 P.M.
                                                                  The Dream Center provides certified para’s or teachers
Saturdays (as scheduled)
                                                                  from the Dubuque Community Schools,
Summer
                                                                  Dream Center staff titled School Connectors, and
Monday–Friday:
                                                                  community volunteers to implement our program
  • Early drop off option: 6:30A.M.                               structure.
  • 9:00 A.M.–4:30 P.M.
                                                                  Holidays
Saturdays (as scheduled)
                                                                  The Dubuque Dream Center is closed:
Grades                                                            • New Year’s Day
(See specialized schedule documents for each grade)               • Memorial Day

  • K-6th (Year-round & full days)                                • Independence Day (closed all week)

  • 7th-8th (Year-round & half days)                              • Labor Day
    (as scheduled by coaches)                                     • Thanksgiving
  • 9th-12th (summer only & half days)                            • The day after Thanksgiving
    (as scheduled by coaches)                                     • Christmas Eve
                                                                  • Christmas Day
*Before School and early drop off summer options
 are designated for parents in need. Q & A forms are              • MLK Day
 provided during student registration and intake process          Facility
 to determine families that qualify for this option. There
                                                                  Dubuque Dream Center Facility Structures are designed
 is an additional fee for this option.
                                                                  to meet the needs of our Holistic Program Structure.
Late Pick Up
                                                                  Our facility is designed as an Academic Center and
All children must be picked up by 5:00pm in summer                Program Academy. Similar to school structures, the
& 6:30 pm in school year. Families who pick up after              Dream Center has classrooms designed to continue
these times will be charged a late pick up fee of $1.00           the School Day Curriculum and prepare student for
per minute per child. The Department of Human                     High School and College.
Services will be contacted for children not picked
up on time (Families who need later pick up time                  Our Cafeteria and Food Service Center is designed to
for the summer can request this option but will be                serve meals to students each program day after school
charged an additional fee for additional staff needs).            and breakfast, lunch, and supper during the summer.

                                                                  Our activity spaces include our Gymnasium for sports
                                                                  training and fun activities, our Dance, Choir, Production,
                                                                  and Instrument rooms for performing arts training,

                                                             12
P R O G R A M S A N D O P E R AT I O N S

and our Fitness Room, for health and wellness fitness              *All 1st & 2nd Grade Players are League Teams only.
training, that includes Boxing or MMA.
                                                                   (See Dubuque Dream Center Basketball Activity Guide
All visitors must enter through the front doors and page           for more information)
the office to be let in. Parents and authorized pick up
persons will receive a code to check children in or out
of the Dream Center.
                                                                   DREAM CENTER BENEFIT
                                                                   HIGHLIGHTS — ONE
                                                                   STOP SHOP FOR YOUTH
LEAGUE VS TOURNAMENT
                                                                   DEVELOPMENT
TEAM
                                                                   • Quality & Affordable Afterschool & Summer Care for
All D.D.C. students will have equal opportunity
                                                                     children of working parents
for participation, training, and fun on our Club
                                                                   • Non-school days and Early Dismissals
Basketball Teams.
                                                                   • Individual Academic Goals and Plans in partnership
However, students will be trained and assessed to                    with Community Schools
determine their level of development. This System                  • Development in Specialized Activity by Certified
of Development is called STAGES.                                     Coaches
Stages allow coaches to measure whether a student                  • Developing Spark in Student Activity
is at a Developmental or Advanced STAGE in their skill             • Keeping kids active and productive year-round
set for each activity.                                             • Local Leagues and Tournaments
                                                                   • Traveling, AAU, and NCAA Certified Tournaments
Player Development Assessments through STAGES will
determine whether a player participates in Leagues or              • Local Performances & Showcases
Tournaments. Students that are at Developmental Stages             • Transportation
will participate in Leagues only. Players at Advanced              • Healthy Meals
Levels will participate in Leagues & Tournaments.                  • College and Career Readiness Employment Program

Developmental Level                                                • Character Development

• Players that are at Developmental Levels means                   • Range of School age children served K-12th
  a player is still learning the basic skills and how to           • Low Staff to Student Ratio for Impact
  apply those skills in a competitive game situation.              • Trained Youth Development Mentors
• Parents and players will receive visual updates that             • Positive Peer Friendship Focus
  help parents and players visibly understand the
  STAGE their child is at presently and what is needed
  to progress towards the necessary skills to execute
                                                                   PROGRAM VALUE AND COST
  the basics and advance towards Tournament Team                   • $4,000 per child
  levels and prepare for High School.                              • $1,250.00 Session 1 (September – December)
Advanced Level                                                     • $1,250.00 Session 2 (January – May)
• Players that are at Advanced Levels means a player               • $1,500 Session 3 (June – August)
  has the ability to execute basic skills in a competitive
  game situation.
• Parents and players will receive visual updates
  and examples to assist in understanding the skills
  necessary to be identified as an Advanced Level Player.

                                                              13
P R O G R A M S A N D O P E R AT I O N S

DUBUQUE DREAM CENTER                                               SCHOOL CONNECTORS
YOUTH DEVELOPMENT STAFF                                            Description: Dream Center staff that serve as Individual
Qualified and Quality Staff are a national challenge for           In Your Life Mentors and coaches are called School
Youth Development and Childcare Centers. The Dubuque               Connectors. School Connectors are the Dream
Dream Center is committed as an essential function                 Center activity sports and music and performing arts
and focus of our organization to recruit, retain, and train        coaches who are also responsible for overseeing
Quality and Qualified Staff to enhance student impact.             and implementing youth academic and character
                                                                   development outcomes. School connectors supervise
Academic Center Director                                           and instruct youth at each program station.
The D.D.C. Academic Center Director has a master’s
                                                                   Each School Connector is responsible for a Team.
in education and works as a Teacher in the Dubuque
                                                                   A Team is a Sports Team or Music and Performing
Public Schools. Our Academic Center Director works
                                                                   Arts Team such as a Dance Team or Choir. Our goal
at the Dream Center after school during the school
                                                                   is to have a 1:10 ratio of School Connector per students
year and full time during the summer.
                                                                   for quality impact.
Program Coordinators
                                                                   The Dubuque Dream Center has part-time and full-
Dream Center Program Coordinators oversee and
                                                                   time School Connectors. D.D.C. seeks to hire District
provide accountability for Program Outcomes, School
                                                                   School Teachers or Paraprofessionals as part-time
Connectors, and students in their department. Program
                                                                   School Connectors. Part-time School Connectors
Coordinators have Education, Social Work, Sports
                                                                   work after school during the school year and full
Management, or special skills educational background
                                                                   day during the summer.
such as Music and Performing Arts.
                                                                   Full-time School Connectors oversee Dream Center
School Connectors
                                                                   programming after school and summer. Full-time School
Dream Center staff are called School Connectors.                   Connectors conduct school visits during the school day
School Connectors are the Dream Center Youth                       to support teachers and D.D.C. students at local schools.
Development Staff or District School Teachers who
are also responsible for overseeing youth academic,                D.D.C. School Connector Profile
activity, and character development outcomes. School               • Character and values consistent with D.D.C. mission
Connectors supervise and instruct youth at 3 Stations:             • Education and professional background in field of
Academic Center, Club Sports or Music & Performing                   Youth Development
Arts Activity, & Meal Mentoring.
                                                                   • Passion for Child and Youth Development
Kitchen Manager                                                    • Professional history of responsibly, punctuality, and
The Dream Center Kitchen Manager has extensive                       work ethic
experience in professional food service and kitchen                • Organizational skills
Code Requirements. The Dream Center Kitchen                        • Contributes to positive workplace environment
Manager oversees the USDA Grant and Healthy Meal                   • Willingness to grow professionally and utilize D.D.C.
Plan Requirements. As food insecurity is a major reality             Model to Impact and Development youth
in the demographics served at the Dream Center, our
                                                                   • Passion, background, and experience in a D.D.C.
Food Service and Kitchen Manager is essential to the
                                                                     Activity Area
success of student and family impact.

Counselors
The Dream Center plans to partner with School or Brain
Health Counselors beginning 2023-24.

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P R O G R A M S A N D O P E R AT I O N S

DDC STRENGTHENING                                                Through the Dream Center Youth Career Development
                                                                 and Employment Program, we focus on the future
FAMILIES SERVICES                                                to impact generational poverty by developing the
• 5 Day week school year and summer Quality Childcare            future workforce.
  for Working Families.
                                                                 Our Youth Career Development and Employment
• College and Career Readiness Programming to impact             Program benefits from our early school age feeder
  youth and reverse trends of Generational Poverty.              system. Youth enrolled in Dream Center programming
• Annual Family Events that bring together students,             are students who have been identified by teachers,
  families, and the community through entertainment,             counselors, or administrators based on academic,
  family friendly activities, food and fun in order              social and emotional development needs during
  to support and enhance the focus of building                   their elementary ages, K-6th.
  relationships and community.
                                                                 Students enrolled in our Youth Career Development
Connection to Family Support Services                            program have been participants in Dream Center
Family support services give parents and other family            programming during early childhood ages, having
members the opportunity to take advantage of D.D.C.              discipline and character development values instilled
family assistance services in order to complete our              and are now middle or high school students.
mission of Impacting Youth, Strengthening Families,
                                                                 Students have the option to enroll in our Youth Career
and Building Community. As families are strengthen,
                                                                 Development and Employment program from grades
youth are further impacted.
                                                                 8th-12th at this time.
As the D.D.C. transitions into our Strengthening Families
                                                                 7th grade students are prepped through our
stage, youth and families are registered in a dual intake
                                                                 Transitional High School, College and Career
system where youth are registered for D.D.C. programs
                                                                 Development Summer Classes.
and parent/guardians have an option of completing a
family assistance intake process.                                Students enrolled will receive an individual career
                                                                 assessment, soft skills development, and job & career
Families are connected to services that provide GED,
                                                                 readiness training in partnership with Local Colleges.
Adult Literacy, Computer Training, job and career
training, food assistance, shelter, clothing, or other           Students can earn Employment opportunities and
human needs assistance. These services and resources             a stipend through a partnership with Dubuque Works
are not all provided by the D.D.C., but the D.D.C. will          and Private Donors.
serve as a Connector to assist and direct families to the
organizations or resources that meet their immediate and         Soft skills provide a critical foundation for success at
primary needs. D.D.C. Strengthening Families Phases are          school and work. Nationwide, 62% of business decision-
planned to be implemented in the Fall of 2021.                   makers have more difficulty recruiting candidates with
                                                                 soft skills than technical skills.

YOUTH CAREER                                                     55% of Dubuque-area employers consider work ethic
DEVELOPMENT AND                                                  a major skills gap; 50% cite communication skills.
EMPLOYMENT PROGRAM                                               Additionally, 90% of decision-makers believe soft
                                                                 skills are developed more easily in early childhood
Middle & High School age D.D.C. students have
                                                                 than later in life.
an opportunity to participate in our Youth Career
Development and Employment Program.

                                                            15
P R O G R A M S A N D O P E R AT I O N S

Sources: Greater Dubuque Dev. Corp; Iowa Policy                    • Financial Literacy and introductory business classes
Project, American Enterprise Institute (2016); Zilliak               and account management
et al (2008); Care@Work Better Benefits Survey,                    • Carpentry: Home Repair and Support
Project HOPE Childcare Needs Assessment; in-person                 • Culinary/Foods
interviews; Child Care Aware, Child Care Partnership
                                                                   • Teacher Education
Project Employer Toolkit.
                                                                   • Sports Management
Student Enrollment                                                 • Basics of Mechanics; Engineer
Dubuque Dream Center partnerships and resources                    • Office and Administration
only allow a maximum of 20 students to enroll for our              • Technology Skill Development
Youth Career and Employment Program at this time.
                                                                   • Health or Medical Field
Partners                                                           • Entrepreneur and Business Best Practices
Students enrolled will receive training and employment             • ACT/SAT Preparation
experience in partnership with Dubuque Works, North
                                                                   Youth Career Development Program Steps
East Iowa Community College (NICC) Career Pathway
Coordinator, and our Dubuque Dream Center Youth                    1. Individual career assessment.
Career Coordinator(s).                                             2. Soft Skills education and assessment.
                                                                   3. Soft Skills development and training through
Local high schools, colleges or business partners will
                                                                       Employment and Training Program.
provide training for properly filling out job applications,
                                                                   4. J ob & career readiness training through evaluations
resume building workshops, Soft skills etiquette, SAT
                                                                       and assessments.
& ACT prep.
                                                                   D.D.C. Youth Career Development Model and Curriculum
Students will gain skill development and on the job
                                                                   are determined through ongoing research and
training and experience through summer employment
                                                                   assessments to determine Best Practices for academic,
opportunities and earning a stipend for their work
                                                                   technical and soft skills training and development
through Dubuque Dream Center Program Departments
                                                                   needed for our present and future workforce.
in partnership with Dubuque Works and Private Donors.
                                                                   Career and College Credit Benefits
Local colleges, or professional experts will also partner
by providing financial literacy and business management            Students will receive certificates and scholarships.
introductory classes.                                              These awards will provide essential value to each
                                                                   student who participates and completes the Youth
Services                                                           Career Development Summer Program annually in
After surveying D.D.C. students and parents, reviewing             the following aspects:
data from Future Ready Iowa, and available local                   • Serves as a documented reference for potential
partnerships, we determined that our youth career                    future employers.
development program will include an individual step                • Adds to an ongoing Professional Portfolio.
by step plan and Career Training options as follows:
                                                                   • Record for D.D.C. Youth Career and Employment
• Career Assessment                                                  Development System.
• Soft Skill Development                                           • Scholarships to be used towards College or
                                                                     future Career.
• Job and Career Readiness

                                                              16
P R O G R A M S A N D O P E R AT I O N S

Goals and Outcomes                                               Midterm Outcomes: 4-7 years
• 80% of students successfully complete Youth Career             • 70 % of DC students AT Reading Proficiency by
  Development Summer Program.                                      4th Grade
• 80% of students demonstrated soft skills through               • 70% of DC students AT Reading Proficiency by
  Dream Center Youth Summer Employment                             High School Graduation
  opportunities that are measured and tracked.                   • 70% of DC students AT MATH Proficiency by
• Have 80% of students earn a Certificate of Completion.           High School Graduation
• 50% or more of students earn Scholarship Funds
                                                                 Dubuque Dream Center Student Outcome Indicators
  towards College or Career.
                                                                 at School
• 70% or more of students retain employment throughout
                                                                 70% of DC students PROGRESSING towards Reading
  Youth Career Program.
                                                                 Proficiency by end School
• 90% or more of students graduate High School.
• 80% of H.S. Seniors enter college or career in their           • 70% of DC students PROGRESSING towards Math
  related field of interest.                                       Proficiency by end School Year
• 100% of Alumni Give Back to D.D.C. through volunteer           • 70% of DC students meeting Reading Proficiency
  or marketing efforts.                                            Growth Target by end School
                                                                 • 70% of DC students meeting Math Proficiency
How we Measurement Outcomes                                        Growth Target by end School Year
In partnership with Dubuque Community Schools, the               • 70% of students receiving 9 or less absences
Dubuque Dream Center SHARE OUTCOMES by utilizing                   from school
the School District’s Academic, College, and Career
                                                                 • 70% of students receiving 0 school suspensions
Measuring Systems to tract goals and progress of
                                                                 • 70% of students meeting school office referral
students served at the D.D.C.
                                                                   requirement
                                                                 • 70% of students receiving 3.0 GPA or above (MS Only)
DUBUQUE DREAM CENTER
MEASURABLE OUTCOMES                                              Student Outcome Indicators at Dream Center
                                                                 • 70% of DC students complete required hours of Lexia
Long Term Outcomes: 7-10 years                                     and S.T. Math instructions
• All D.C. Students demonstrate Social and Emotional             • 70% of students receiving O DC suspensions
  skills that prepare them for Academic and Career
                                                                 • 70% of students receive 9 or less absences from DC
  Success
                                                                 • 70% of DC students meeting R&R Expectations
• All D.C Students Graduate from High School
• All D.C. High School Graduates demonstrate College
  or Career Readiness

                                                            17
P R O G R A M S A N D O P E R AT I O N S

D.D.C. CHARACTER                                                   as a motivation for students to meet Academic and
                                                                   Character Development Expectations. Each student
DEVELOPMENT & BEHAVIOR                                             that completes the D.D.C. session will minimally receive
MANAGEMENT STRATEGIES                                              a participation award. We conduct two annual End
                                                                   of Session Award Ceremonies, one in December
• The D.D.C. primary strategy for Managing the Behavior
                                                                   and June.
  of students we serve is focusing on Developmental
  Relationships and Character Development.                        (See our D.D.C. Character Development and Behavior
                                                                  Management System for more information)
• Our initial focus is applying conflict prevention
  strategies through Intentional Relationship Building
  Strategies (Definition of Developmental Relationships),         FAMILY/D.D.C. STAFF
  Instilling values and character in D.D.C. students we           RELATIONSHIP
  serve through Developmental Relationships, Character
  Development Curriculums, and proper supervision.                Healthy and positive relationships between D.D.C. staff
                                                                  and parents are a top priority and intentional focus for
• However, in the event D.D.C. School Connectors or               the D.D.C.
  Staff need to utilize Behavior Management Strategies,
  our D.D.C. Staff are training in Department of Education        The D.D.C. encourages parents to contact their child’s
  Behavior Management Strategies designed to                      School Connector or D.D.C. Administrators regarding
  deescalate highly emotional student outburst and                any suggestions, concerns, or support needed.
  maintain a safe culture and environment for all
                                                                  The D.D.C. has established at Parent Focus Group to
  students, staff, and volunteers.
                                                                  provide a formal and organized platform for parents to
• R & R’s and Respect Reminders are the D.D.C. motto              be informed, provided suggestions, address concerns,
  to assist in student Behavior Management, rewards,              and support the growth and development of the D.D.C.
  and consequences. Respect, Responsibility, and
                                                                  All parents are welcome to join the committee or attend
  Represent are what we seek to instill and Remind
                                                                  the meetings.
  all students as representatives of D.D.C.
                                                                  There is a reciprocal responsibility of the family and
• As students demonstrate respect and responsibility
                                                                  caregiver to observe, participate and be trained in the
  students are rewarded with what we call Dream Center
                                                                  care that each child requires. Involved, non-custodial
  Bucks. D.C. Bucks are not actual or real money. D.C.
                                                                  parents have access to the same developmental and
  Bucks are tied to a rewards and point system where
                                                                  behavioral information given to the custodial parent, if
  student can earn virtual “Bucks” or points that can be
                                                                  they have joint legal custody, permission by court order,
  accumulated towards earning prizes, snacks, or awards
                                                                  or written consent from the custodial parent
  at the end of each program session.
                                                                  Caregivers should informally share with the family
• Participation and Playing Time through our Club
                                                                  information about their child's needs and activities.
  Sports and Performance Opportunities through
                                                                  Children’s experience in childcare will be most beneficial
  our Performing Arts activities are another strategy
                                                                  when parents and caregivers develop feelings of mutual
  coaches utilize to reward and hold students
                                                                  respect and trust.
  accountable to our D.D.C. academic and character
  development expectations.                                       A family enrolling a child with special needs will need to
                                                                  provide the center with a copy of the child’s Individual
• End of Session Awards are provided to recognize the
                                                                  Family Service Plan to assist the center and School
  hard work and accomplishments of our D.D.C. students,
                                                                  Connectors.
  staff, volunteers, and parents. Awards can also serve

                                                             18
P R O G R A M S A N D O P E R AT I O N S

If a parent or guardian has a concern, they should                   If the restricted parent would arrive at our program, the
contact their child’s School Connector to set up a                   court order would allow us to receive police intervention
meeting with the School Connector and Program                        while asking that parent to leave.
Coordinator.
                                                                     If no court order is on file at D.D.C., then we can inform
Situations that can’t be addressed by a School                       the custodial parent that the restricted person is at
Connector or Coordinator such as tuition questions                   D.D.C., however we cannot physically stop the person
will require a meeting with our Program Director and                 from taking the child.
D.D.C. Administrative Assistant. Parents can see the
                                                                     Communication
Program Director or Administrative Assistant regarding
and questions or concerns at any time via a scheduled                D.D.C. uses the following forms of communication:
meeting, phone call, or email.
                                                                     D.D.C. Website
Parent Code of Conduct                                               • All D.D.C. Parents will receive monthly updates on
• Parents or designated pick up persons are expected                   our D.D.C. website that will provide information and
  to be respectful to our staff and children.                          updates regarding program and activity schedules
                                                                       and upcoming events
• Matters that are not resolved by School Connectors
  must be addressed to the Program Coordinator or                    Emails
  Academic Center Director.
                                                                     • D.D.C. School Connectors will provide monthly email
• Shouting is not allowed.                                             updates to parents with reminders and highlights
• Profanity is not allowed.                                            relevant to their child’s team or activity.
• Persons shouting, using profanity, or engaged in                   • Direct emails will be sent by School Connectors to
  disruptive behavior will be asked to leave and may                   provide parents reminders and updates regarding
  be dismissed from our center. This may result in the                 session registrations and important information.
  dismissal of a child from the program.                             • D.D.C. utilizes an electronic communication tool that
• Parents should conduct themselves appropriately                      requires an email address of each parent that would
  at activity competitions or performances                             like to receive email communication regarding D.D.C.
                                                                       special events and organization information.
(See Activity Policies for more information).
                                                                     Letters and Flyers
Violation of the parent code of conduct may result in
                                                                     • Letters and/or flyers will be provided to D.D.C.
termination of care with no notice.
                                                                       students by School Connectors to take home to
Parent Visits                                                          parents regarding:
Parents may visit their child at the D.D.C. at any time.             • Session registrations
We have an “open door” policy, which means parents                   • Special events and activities
are encouraged to drop in anytime during our hours                   • Important updates and information
of operation.
                                                                     • Upcoming Awards Ceremonies
However, if your child is in their Activity Station during
                                                                     Text
a parent visit, we ask that parents wait outside the
                                                                     • D.D.C. utilizes a text alert system. The system may be
activity area until activity is complete to avoid instruction
                                                                       used to alert parents to cancellation of activities and
disruption during training and instruction.
                                                                       emergencies. Please submit your cell phone carrier
When parental contact is prohibited, the parent that has               (Verizon, US Cellular, etc.) and cell phone number to
custody of the child must provide D.D.C. with a written                participate in this system.
court order documenting the restriction.

                                                                19
P R O G R A M S A N D O P E R AT I O N S

Phone Calls                                                      STUDENT SAFETY POLICIES
• Phone calls are encouraged if parents have questions
  or want additional information on how your child is            The D.D.C. takes the safety of your children seriously
  doing. Naptime is between 12:00pm and 2:00pm                   and as a top priority in our organization.
  daily and is an ideal time for parents to call their
                                                                 The Following are D.D.C. Child Safety Policies
  child’s teacher.
                                                                 Highlights:
Direct Mailing                                                   • We maintain state mandated adult to child ratios at
• Direct mailing may be utilized as an extra step to               all times.
  ensure families get important information or forms             • Whenever possible, more than one adult is present in
  related to the following:                                        a classroom or activity with students.
• Session registrations                                          • Employees meet state mandated training requirements
• Special events and activities                                    including First Aid and CPR, Mandatory Reporting
• Important updates and information                                of Child and Dependent Adult Abuse, and Universal
                                                                   Precautions.
• Upcoming Awards Ceremonies
                                                                 • Tornado, Fire, additional safety drills recommended by
Personal Connections                                               Homeland Security and the State Fire Marshall’s office
• The D.D.C. conducts an Individual Orientation and                are conducted each session.
  Intake System with each New Student and Family that            • Indirect care employees move throughout the building
  registers for D.D.C. programs. The D.D.C. provides               and are available to assist with students at any time.
  morning or evening schedule options for Orientations           • Bathroom and Supervision policies and guidelines
  and Intakes.                                                     are designed and instructed to provide safety, proper
• The D.D.C. will organize 1 on 1 student and family               privacy, and supervision for the safety of all children.
  Intakes with any student or family who has not                   Adults are instructed not to utilize bathrooms at the
  conducted a 1 on 1 D.D.C. Intake.                                same time as children.
• The D.D.C. Individual student and family Intakes are           • The Dubuque Dream Center annually review our
  designed to assess and communicate to students and               Student Safety Policies to understand all the systems
  parents the Individual Academic, Activity and Character          and safety precautions the D.D.C. has in place and
  Development goals and needs or each student, as well             annually assess and update as needed to keep your
  as gather information regarding any support the D.D.C.           child safe.
  can provide to the parents or family of the students           • All employees are required to read this manual and
  we serve.                                                        are given an orientation to become familiar with D.D.C.
• Parents are encouraged to stop in at the D.D.C. and              Child Safety policies and procedures.
  speak directly with their child’s School Connector/            • Parents are encouraged to drop in at any time.
  Coach at the beginning or end of any program day,
  with any questions, clarification or update needs.             (See additional D.D.C. child safety policies for more
• Any concerns or matters that require more in-depth             information)
  conversations, parents should schedule a meeting               Supervision
  outside program time with their child’s School
                                                                 • D.D.C. School Connectors & Coaches directly
  Connector/Coach.
                                                                   supervise students by sight and sound at all times.
• D.D.C. School Connectors and teachers may
                                                                 • D.D.C. staff should not supervise or instruct any
  contact some parents to partner during Parent-
                                                                   student of any age without another adult volunteer
  teacher conferences. These partnerships are
                                                                   or staff present.
  designed to coordinate student academic progress
                                                                 • If supervision or instruction is done in view of our D.D.C.
  and individual goals.

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P R O G R A M S A N D O P E R AT I O N S

 camera’s, D.D.C. staff or volunteers may supervise or              • Appropriate adult to child ratios will be met during
 instruct a student for the designated time authorized                all hours of operation, including onsite and offsite
 by a Supervisor.                                                     activities, and field trips, following precautions for
• Active and positive supervision involves:                           specific areas and equipment.
• Knowing student attendance at each station                        Offsite Contact
• Knowing each child's abilities and tendencies                     “OUTSIDE CONTACT” is defined as any type of ongoing
• Establishing clear and simple safety rules                         contact outside of the Dream
• Being aware of potential safety hazards
                                                                    Center between Staff/Volunteer and youth (individually
• Standing in a strategic position
                                                                    or in small groups).
• Scanning play activities and circulating
• Focusing on the positive rather than the negative                 This includes any type of direct contact between 1
  to teach a child what is safe for the child and other             Staff/Volunteer and 1 youth (“1-1 Contact”).
  children.
                                                                    • Staff/Volunteers should NOT exchange ANY personal
• These precautions are designed to reduce the risk of                contact information with ANY youth unless they have
  inappropriate student behavior, a student wandered                  gone through our D.D.C. Screening and Contact
  off or ending up missing for any reason.                            process.
If a student is noticed to be missing, the D.D.C. School            • Only Screened Volunteers and D.C. Staff/Interns are
Connector will ask for the support of other Staff or                  allowed to go through this process to have Outside
Administrators to find the child.                                     Contact with youth.
                                                                    • In order for a Staff/Volunteer to have any Outside
Administrators and Staff will conduct an extensive
                                                                      Contact with a youth (visits, phone calls, emails,
search of the facility or designated areas that include
                                                                      letters, online chats, text messaging, etc.), they must:
classrooms, offices, bathrooms, dining areas or other
                                                                    • Get the approval of their D.D.C. Coordinator and
designated areas if the search involves an offsite field
                                                                      Direct Supervisor.
trip, activity, or event.
                                                                    • The D.D.C. Coordinator will get the specific written
After an extensive search is complete, and the child is               permission from the youth’s parent.
not found, the parents and police will be notified.                   • This permission slip must give detailed Contact
                                                                        Specifications that the parent is agreeing to permit
The Director will notify the DHS Childcare Licensing
                                                                        between this Staff / Volunteer and their child.
Consultant that a child is missing.
                                                                    • The D.D.C. Coordinator will also inform the parent of
A DHS and possible Law Enforcement investigation,                     who they should contact if they become concerned
the circumstances, and the safety level of the child                  about any of the communication between their child
when s/he was found will determine what future actions                and the Staff/Volunteer.
will be taken as it relates to the D.D.C. Organization and          • The Staff/Volunteer’s Supervisor needs to keep this
Staff involved.                                                       permission slip in the appropriate file at the D.D.C.
                                                                      (the original in the youth’s file and a copy with the
Offsite Field Trips
                                                                      Staff/Volunteer’s file).
• D.D.C. students will be permitted to participate in
  offsite activities with written approval by a parent.             Non-Center Activities
• D.D.C. School Connectors will regularly count students            If a D.D.C. student needs to leave the center for an
  on a scheduled basis, at every transition, and whenever           activity at another location (e.g. swimming lessons,
  leaving one area and arriving at another, to confirm the          doctor appointments, and other activities),
  safe whereabouts of every child at all times.

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