CONNECTION - Randolph Communication
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JAN/FEB 2020
Many Choices. RANDOLPH
One Provider. CONNECTION
UNDERSTANDING INTERNET SPEEDS
Sometimes it seems like something is wrong connected devices, and each one is using work better. They are faster and provide more
with your internet connection because it 10Mbps at the same time, then your internet reliable connections. However, interferences
takes forever to upload your holiday photos speed is maxed out which will cause your in your home such as wireless signals,
to a sharing site, or, when Netflix freezes internet to freeze or slow down. concrete walls, and number of devices,
just when you’re getting to the best part of can all contribute. If you are using an old
a movie. While it’s possible that there’s Another thing to consider is that to enjoy router, it may not be capable of providing the
something wrong with your WI-FI set up or certain web activities you will need a higher maximum speed supported by your internet
internet connection, there are a few factors internet package. Video streaming is a great package. Bottom line. Your speed determines
to consider that can affect your internet example. The better the video quality, the the type of activities you can effectively do
performance. faster your internet speed needs to be to online; and, how quickly you can do them.
enjoy it. Understanding internet speeds is important
First factor. How Much Speed Do I Need? for choosing the right package for maximizing
Using multiple internet connected devices at Second Factor. Is Your Router Slowing your online experiences.
the same time can slow down your internet. Things Down? If your router is more than
Each device uses a certain amount of three years old it could be the reason your If you are not sure which internet package is
bandwidth. For example: if your internet internet is slower. The industry is constantly best for you, call us at 336-879-5684, or email
speed is 50Mbps and you have 5 internet updating its technology to provide users with csrep@rtmc.coop to review your options.
better performance; so, new routers simply
GET THE
BEST ONLINE
EXPERIENCE
The way we use WI-FI is evolving
rapidly. With more users, more
devices and more bandwidth-intensive
applications, your home WI-FI needs
to be better than ever before - fast,
reliable and accessible from anywhere.
Our new MyHome WI-FI Modem will
support higher internet speeds. It will
give you better performance while
using your many internet connected
devices. You will get the best possible
online experience on every device no Modem does not increase your internet speed. Restrictions may apply. Additional fees may apply.
Based on structure of home or business. 50 Mbps or higher requires a MyHome WI-FI modem. Offer expires 2.29.20.
matter where you are in your home.
personal devices after the MAC address is entered and the
If you decide to purchase your own ethernet router and not our connection is established.
own MyHome WI-FI modem here are a few things to remember.
First, you will need to call in and give us the MAC address of All routers are different and require different configuration.
the router. You will also need to make sure the router has the We can assist you when you upgrade to our MyHome WI-FI
capability to provide a 5Ghz signal and the 2.4Ghz signal (dual modem. Plus you will get 3 Months FREE until February 29,
band). Lastly, we can not help setup, troubleshoot or support 2020.
NEED HELP PAYING YOUR PHONE BILL?
Lifeline is a government assistance program that provides a • Tribal-specific programs: Bureau of Indian Affairs (BIA)
monthly discount on telephone service to qualified low-income • General Assistance, Tribally-Administered Temporary
residents. Lifeline is designed to ensure that telephone service • Assistance for Needy Families (Tribal TANF), Food
remains affordable to all North Carolina residents. The Lifeline • Distribution Program on Indian Reservations (FDPIR),
assistance program provides a $9.25 or $7.25 credit on your • Tribal Head Start (only households that meet the income
monthly telephone bill based on your services. You may qualify qualifying standards).
for Lifeline if your total household income is at or below 135%
of the federal poverty guidelines; or if you, your dependent, or Lifeline is available on one residential telephone line per
your household receives one of the following: household. If you or someone in your household has Lifeline on
a wireless phone, then you cannot get it on your home phone
• Medicaid; too. You may not transfer your Lifeline discount to another
• Supplemental Security Income (SSI); person, even if he or she qualifies for Lifeline. If you believe
• Federal Public Housing Assistance (FPHA); you qualify for Lifeline, stop by our office to get an application
• Supplemental Nutrition Assistance Program (SNAP) or go to checklifeline.org. Please note that you must enroll in
(Food Stamps); Lifeline service and you must provide proof of eligibility before
• Veterans Pension or Survivors Benefit Programs; receiving support.
FOOD HARVEST DRIVE WAS A SUCCESS
Thank you to all that donated to our Third and communities, so giving back to
Annual Food Harvest Drive. We donated the areas we serve means so much
4,422 non-perishable items. All items were to our company. We look forward to
donated to eight local food banks in the our Food Harvest Drive each year
areas we serve. Our companies mission and are grateful for the support we
is to improve the lives of our customers receive from the community.
AVOID SPOOFING SCAMS
Phone scammers often disguise their
identity by using illegal information on expected, just hang up.
your caller ID display. To trick you into • If a caller asks you to hit a button to Social Security numbers, passwords,
answering, spoofers may use local area stop getting calls, just hang up. or answer security questions.
codes and numbers that look familiar, or • Never assume an unexpected call • Use extreme caution if you are being
they may impersonate a company you is legitimate. Hang up and call back pressured for immediate payment.
do business with, such as a local utility using a number you can verify on a • Add your number to the Do Not Call
company or a government agency. bill, a statement or an official website. list. Go to www.donotcall.gov to
• Be suspicious. Con artists can be register.
Here are some ways to avoid being very convincing. They may ask • Report spoofing scams to law
spoofed: you innocent questions, or sound enforcement, the FCC and the FTC.
threatening, or sometimes seem to
• Don’t answer calls from unknown good to be true. To learn more about spoofing go to www.
numbers. • Don’t give out your personal fcc.gov/spoofing
• If you answer and it’s not who you information such as account numbers,
HIGH SCHOOL SENIORS ELIGIBLE FOR $1000 SCHOLARSHIPS
High School Seniors who live in a household served by Randolph Communications can apply for a $1000 Scholarship.
Who can apply? How are applicants judged?
Randolph Communications will award up to eight scholarships, The scholarship committee evaluates applicants on leadership
each in the amount of $1,000. There will be one scholarship in school participation, civic and other extracurricular activities,
awarded in each of our seven member regions and one available academic achievement, character, and the motivation to serve
in our non-member areas; however, if applicants do not qualify and succeed.
then no scholarship will be awarded in that region. This decision
is at the discretion of the scholarship committee. The scholarship How do I apply?
committee reserves the right to award that funding to another Scholarship applications for students graduating in 2020 are
deserving applicant. available at www.rtmc.net/scholarships, or obtained from the
school Guidance Counselor. Deadline is April 3, 2020.
FRS SCHOLARSHIP PROGRAM
The Foundation for Rural Service (FRS) offers an annual college vocational-technical school. The FRS College Scholarship
scholarship program to help further higher education among rural Program seeks to encourage students to return to their rural
youth. FRS awards a one-time $2,500 scholarships to students communities upon completing their education. To apply go to
from rural America for their first year of college, university or www.FRS.org/student. Deadline is March 6, 2020.
Tech Support: (336) 879-5681
Headquarters
317 East Dixie Drive
Asheboro, NC 27203
Monday-Friday
8:00am to 6:00pm
Liberty
211 West Swannanoa Ave
Liberty, NC 27298
Monday-Friday
8:30am-5:00pm
Closed for lunch from 1:30-2:00pm
Randolph Telephone Membership Corp. was established in 1954
as a member-owned cooperative now serving eight exchanges
in seven different counties. Randolph Telephone provides
complete communication services such as local telephone
access, business telephone systems, high-speed internet,
security, camera surveillance, computer services, web hosting
and design and wireless services through its affiliate Randolph
Communications.
Restrictions may apply. *Must get the SecureHome Plus or higher. Offer expires 2.29.20.
March 6 - FRS Scholarship Due
January 1 - All Offices Closed. www.rtmc.net/security
DATES TO REMEMBER GET 1 MONTH FREE*
PROTECT WHAT MATTERS IN THE NEW YEAR.
Home Security Systems
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