COST EFFECTIVE STUDENT RECRUITMENT FOR DIGITAL HEALTH PROJECTS
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COST EFFECTIVE STUDENT
RECRUITMENT FOR DIGITAL
HEALTH PROJECTS
Chelsea King, Change Management & Benefits
Realization Lead, University Health Network
Tammy Kim-Newman, Business Developer,
University of Waterloo
DISCLAIMER: The views and opinions expressed in this presentation are solely those of the author/presenter and do not necessarily represent any policy or position of HIMSS.
1
Meet Our Speakers
Chelsea King Tammy Kim-Newman
Business Developer/ University of
Change Management & Benefits Realization
Waterloo
Lead, Synapse/UHN
#HIMSS21 2
Agenda
• Learning objectives
• Future of digital projects in healthcare: trends and opportunities
• Case study: St. Joseph's Healthcare Hamilton (SJHH) & Dovetale HIS
Project
• Future-ready talent framework
#HIMSS21 3
Learning Objectives
Analyze a HIMSS EMRAM Stage 6 project implementation and the cost-effective use of young
Analyze talent recruitment as a critical staffing resource
In the context of a digital transformation initiative, identify the roles, responsibilities,
Identify successes and challenges of the stakeholders (employer, academic institution and students)
Discuss the importance of developing early talent and utilizing the Future Ready Talent
Discuss Framework (FRTF)
Recommend Recommend future applications and provide planning resources to stakeholders
#HIMSS21 4
Future of digital
projects in
healthcare:
trends and
opportunities
5
Future of Digital Health Projects
More global growth is expected to improve and expand digital healthcare
59%
Of primary care MDs feel
100B 3.7%
Estimated compound
their current EMR/EHR Value in USD of the
virtual health market in annual growth rate (2021
systems need significant
USA by 2025 to 2028) for global EHR
changes
market size
Stanford Medicine Survey, 2018 Deloitte, 2020 Grandview Research Report, 2021
#HIMSS21 6
Barriers to Digitization
Cost of Resourcing
• Experienced clinical resources come at a high cost; some
project work can be completed by entry level talent
• Organizations do not typically have talent in house to the scale
required for large projects
• Traditional recruitment and onboarding at high volumes for
short contracts adds excessive cost to project budgets
#HIMSS21 7
Opportunity:
Co-operative Education
An educational model
that combines academic
studies with relevant, paid,
work experience.
#HIMSS21 8
Emerging Talent Builds Talent Pipelines
Benefits for hiring students:
• Access fresh and adaptable perspectives
• Address short-term needs with affordable labor
• Vet future full-time hires
• Train and mentor the next generation
• Benefit from students intrinsic and extrinsic drive to succeed
#HIMSS21 9
Future of Work Trends
Technological advancements and labor market shifts will make our future
workforce more global and diverse, creating new opportunities.
58%
of the workforce will be
130M
tech jobs added globally
50%
of the $6.2 trillion Internet
Millennial and Gen Z by over the next five years of Things (IoT) market
2028 will be healthcare
by 2025
Upwork, 2019 Workforce Report LinkedIn Report, 2020 MobiDev, 2021
#HIMSS21 10Next Gen Myth-busting
University of Waterloo, 2019, Future Workforce Survey and Management Guide
#HIMSS21 11University of Waterloo, 2019, Future Workforce Survey and Management Guide
12Bridge the values gap
50% University of Waterloo, 2019, Future Workforce Survey and
Management Guide
#HIMSS21 13Case Study
St. Joseph's
Healthcare Hamilton
hires co-op army to
become leader in
digital health care
14Project Partners
1 Employer 2 Academic
Institutions
3 Co-op
Students
St. Joseph's
Healthcare Hamilton SJHH partnered with 58 co-op students
(SJHH) 11 different post- hired for one
is a premier Canadian secondary schools,
semester, with 35 of
academic and including University
of Waterloo. these students
research healthcare recruited from the
organization based out of Waterloo is #1 in University of
Ontario, Canada. Canada for employer- Waterloo.
Its mission is to student connections
provide dynamic and experiential Students represented
learning.
research, methods in various faculties,
health science education including Science,
and clinical care. Business and
Engineering. #HIMSS21 15The Dovetale Project
New digital infrastructure for patient care
• SJHH's previous paper-based system meant one
visit could result in more than 180 pieces of
paper, and posed risk for quality and safety.
• In 2017, a secure information solution was
implemented to place all patient information in
one location.
• Now, patients tell their full story once and all
caregivers can see the same information.
• Students helped with technical readiness testing,
change management, data validation and
training.
#HIMSS21 16Roles and responsibilities
Academic
Employer Students
Institution
Training, Mentorship & Academic Knowledge & Learning, Application
Industry Experience Career Preparation & Professionalism
Provide students Teach students Willing to learn,
with training, a foundational practice, and
safe learning concepts and tools adhere to policies
environment, and that prepare them and regulations.
challenging and for careers in
meaningful work. health tech.
#HIMSS21 17Planning
1
Implementation Initiation
2
Stages
Go-Live Support
3
#HIMSS21 18Cost effective talent utilization
HIS HIS Data Change Go-Live
Training Validation Management Support
In-Service Delivery Non-clinical data Communication
24/7 support of
validation Support
issue resolution
Classroom Support
and non-clinical
Entry level project Creation of
trouble-shooting
Monitoring and analyst and presentation
Tracking business analyst materials
functions
#HIMSS21 19Challenges
1 Recruitment time & consistency
2 Deadlines & support
3 Adjusting to changing requirements
#HIMSS21 20Employer
The project was completed at a lower
Success! cost, with lower absenteeism and
helpful contributions from the
students.
Dovetale enabled SJHH to achieve
clinical transformation.
Academic Institution
SJHH is one of 20 healthcare Waterloo students exceeded expectations
(34/35). 100% received academic credit.
facilities in Canada today at HIMSS
EMRAM level 6 and above.
At the time of go-live, SJHH was one
of the first teaching and research Co-op Students
institutions in Canada to do so. Valuable experience with positive
satisfaction ratings, career
progression and engagement in the
health tech industry.
#HIMSS21 21Employer
1
Future
Academic Institution
Considerations 2
Students
3
#HIMSS21 22Project Go Live Digital Care
Support Innovation
Future
Applications
Online Learning Software
Transformations Development
#HIMSS21 23COST EFFECTIVE STUDENT RECRUITMENT FOR
DIGITAL HEALTH PROJECTS
Future
Ready
Talent
Framework
24Developing talent
for a complex world
The future of work is changing. Artificial
intelligence, robots, automation, the 'gig'
economy, climate change, and the global
pandemic are some of the factors
influencing and shaping the world
of work.
Organizations need to recruit and retain
talent with the right skills, to help
navigate an uncertain future.
25#HIMSS21 26
Four sets of competencies
With a total of 12 competencies (three per group) the below are expected to be in demand in
the emerging global workplace.
Design and deliver
Expand and transfer expertise Develop self Build relationships
solutions
• Discipline & context • Communication • Innovation mindset
specific skills
• Collaboration • Critical thinking
• Information & data
literacy • Intercultural • Implementation
effectiveness
• Technological agility
#HIMSS21 27Drive digital transformation
1 Get transformation projects off
your desk with emerging talent.
Recruit & Retain
Next Generation Future-proof your company
2 In an uncertain workforce, recruiting
Talent and retaining candidates with the right
skills to help is more important than
ever for the future.
For the skills you need today!
Modernize & innovate
3 Next generation talent can help with
innovation and digital acceleration
strategies.
#HIMSS21 28Thank you!
Any questions?
#HIMSS21 29Need further information or have additional
questions?
Tammy Kim-Newman Chelsea King
289-231-3752 519-377-8829
t5kim@uwaterloo.ca chelsea.king@uhn.ca
uwaterloo.ca/hire/health uhn.ca/corporate/Abou
care tUHN/Digital/Synapse
#HIMSS21 30You can also read
