COVID Safe Operating Plan Final 2.7 10 August 2021
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Wongungarra Alpine Ski Club Pty Ltd
22 Davenport Drive
Mt Hotham Victoria 3741
ABN: 24 006 371 759
COVID Safe Operating Plan
Final 2.7
10 August 2021
Wongungarra Alpine Ski Club Page 1 10 August 2021
COVID Safe Plan – Final 2.7Table of Contents
1.0 Purpose ................................................................................................................................... 4
1.1 Coronavirus COVID ......................................................................................................... 4
1.2 Latest Restrictions and Advice ......................................................................................... 4
1.3 Reference Materials ........................................................................................................ 5
1.4 Plan Amendment ............................................................................................................. 6
2.0 Lodge Capacity and Usage ..................................................................................................... 6
2.1 Restrictions on Lodge Attendance ................................................................................... 6
2.2 Lodge Visitors.................................................................................................................. 7
3.0 Record Keeping ....................................................................................................................... 7
4.0 Face Masks .............................................................................................................................. 7
5.0 Lodge Management ................................................................................................................. 7
5.1 Lodge Manager ............................................................................................................... 7
5.2 Lodge Bookings ............................................................................................................... 8
5.3 Bookings and COVID Test ............................................................................................... 8
6.0 Lodge Operations.................................................................................................................... 9
6.1 Check In .......................................................................................................................... 9
6.2 Check Out ....................................................................................................................... 9
6.3 On Arrival ........................................................................................................................ 9
6.4 Signage ........................................................................................................................... 9
6.5 Room Plan and Capacity Limits ....................................................................................... 9
6.5.1 Lodge Entry / Exit .............................................................................................. 9
6.5.2 Lobby .............................................................................................................. 10
6.5.3 Ski Room ........................................................................................................ 10
6.5.4 Drying Room ................................................................................................... 10
6.5.5 Lounge Room – Midfloor ................................................................................. 10
6.5.6 Dining Room ................................................................................................... 11
6.5.7 Kitchen............................................................................................................ 11
6.5.8 Recreation Room – Lower Floor ...................................................................... 12
6.5.9 Laundry........................................................................................................... 12
6.5.10 Bedrooms ....................................................................................................... 12
6.5.11 Bathrooms ...................................................................................................... 13
7.0 Cleaning and Disinfecting ..................................................................................................... 13
7.1 Definitions ..................................................................................................................... 13
7.2 Cleaning ........................................................................................................................ 14
7.2.1 Preparation ..................................................................................................... 14
7.2.2 Routine Cleaning ............................................................................................ 14
7.2.3 High Touch Cleaning ....................................................................................... 14
7.2.4 Lodge Cleaning Schedule ............................................................................... 15
7.2.5 Cleaning Checklists ......................................................................................... 15
7.2.6 Cleaning Records............................................................................................ 15
7.2.7 COVID Response Deep Clean ........................................................................ 15
8.0 COVID Case Response.......................................................................................................... 15
8.1 Actions in the Event of a COVID contamination in Lodge ............................................... 15
8.2 Person Exhibiting Symptoms ......................................................................................... 16
Wongungarra Alpine Ski Club Page 2 10 August 2021
COVID Safe Plan – Final 2.79.0 Approval of COVID Safe Plan................................................................................................ 17
Appendix A: Occupancy Limits ...................................................................................................... 18
Appendix B: Risk Assessment ....................................................................................................... 19
Appendix C: Cleaning Schedule ..................................................................................................... 20
Appendix D: Cleaning Checklist ..................................................................................................... 21
Appendix E: Wongungarra Floor Plan ........................................................................................... 22
Document Version Control ............................................................................................................. 25
Wongungarra Alpine Ski Club Page 3 10 August 2021
COVID Safe Plan – Final 2.71.0 Purpose
Wongungarra Alpine Ski Club owns and operates a ski lodge located at 22 Davenport Drive, Mt
Hotham, Victoria, 3741. The club provides accommodation services to its members, their families
and guests primarily during the winter snow season with intermittent use during the other seasons.
The club is governed by a committee which is elected by its members.
In support of government guidelines and directions, the Committee has developed this COVID Safe
Operating Plan (CSOP) with the COVID Safe Controls which all members and guests are required
to follow while within the lodge. The plan details how the club will introduce a range of COVID safe
controls in addition to its normal operations which all members and guests are required to follow to
minimise the health and safety risks during the 2021 snow season.
The committee will monitor directives, information and guidance provided by the Victorian
Government Department of Health (DH) website and make necessary changes to the CSOP as per
the directives provided.
1.1 Coronavirus COVID
Coronavirus COVID is a highly infectious disease which is easily transmitted from person to
person throughout the population. In order to stop the spread of this disease it is necessary to
put in place procedures to minimise opportunities for transmission and to ensure everyone is
aware of these procedures and complies with them.
1.2 Latest Restrictions and Advice
All businesses need to know their obligations and ensure they understand the current
restrictions in place throughout Victoria.
As government advice is constantly changing, members/guests should refer to the Victorian
Department of Health (DH) link for the latest updates.
https://www.dhhs.vic.gov.au/restricted-activity-directions-regional-victoria-no-7-pdf
Restricted Activity Directions (Regional Victoria) (No 7) - 9 August 2021.pdf
https://www.dhhs.vic.gov.au/stay-safe-directions-regional-victoria-no-7-pdf
Stay Safe Directions (Regional Victoria) (No 7) - 9 August 2021.pdf
https://www.dhhs.vic.gov.au/area-directions-no-13-pdf
Area Directions (No 13) - 9 August 2021.pdf
https://www.dhhs.vic.gov.au/workplace-directions-no-42-pdf
Workplace Directions (No 42) - 9 August 2021 (1).pdf
Wongungarra Alpine Ski Club Page 4 10 August 2021
COVID Safe Plan – Final 2.7Summary of Restrictions - Regional Victoria from 10 August 2021
Travel to Victorian Alpine • Only permitted for visitor who ordinarily resides in Regional
resort Victoria1.
COVID testing requirements • It is strongly recommended that anyone travelling to an Alpine
– Victorian Alpine Resorts resort from Regional Victoria has a negative COVID-19 test in the
72 hours prior to entering the resort.
Face Coverings2 • Must be carried at all times.
• Must be worn indoors and outdoors except if at home or if an
exception applies
Accommodation Bookings3 • Bookings permitted for single households, intimate partner or
single person bubble under a single booking for each bedroom all
of whom must ordinarily reside in Regional Victoria.
QR Code Requirements4 • Every business must use the free Victorian Government QR
Code Service to check-in customers, workers and visitors.
Density Quotient in • Venue maximum: 52
Communal spaces5 Density quotient of one person per 4 square metres applies in
communal spaces
1.3 Reference Materials
This plan has been prepared in accordance with Victorian Government directions and
guidelines that are in place at the time of writing. The main reference documents include:
https://www.coronavirus.vic.gov.au/coronavirus-covidsafe-settings
https://www.coronavirus.vic.gov.au/how-we-work-current-restrictions
https://www.coronavirus.vic.gov.au/face-masks
https://www.coronavirus.vic.gov.au/tourism-and-accommodation-sector-guidance
Industry-Restart-Guidelines-Accommodation COVIDSafe Settings 7 May 2021.pdf
https://developmthotham.com.au/information-forms
Advice for 2021 COVIDSafe Alpine Activities 7 Jun 2021.pdf
https://www.coronavirus.vic.gov.au/about-victorian-government-qr-code-service
https://www.coronavirus.vic.gov.au/preventing-infection-workplace
Cleaning-and-disinfecting-to-reduce-COVID-19-transmission 20 March 2020.pdf
Frequently asked questions - How to safely use and clean cutlery, crockery and miscellaneous items 2 Dec 2020.pdf
1
Area Directions(No13) Section 4 (2)
2
Stay Safe Directions (Regional Victoria) (No7) Section 8
3
Restricted Activity Directions (Regional Victoria) (No7) Section 14 (3)
4
Workplace Directions (No42) Section 7
5
Restricted Activity Directions (Regional Victoria) (No7) Section 21 (17)
Wongungarra Alpine Ski Club Page 5 10 August 2021
COVID Safe Plan – Final 2.7https://business.vic.gov.au/business-information/covid-19-business-information
https://hsa.asn.au
1.4 Plan Amendment
This CSOP will take effect from the time of opening and will be revised as required to
respond to further restrictions, or easing of restrictions, by the Victorian Department of Health
(DH). No changes are to be made to these guidelines or operations without the written
direction of the Committee. The Committee will continue to remain up to date with any
change to directions and guidance and will approve any amendments when they believe they
are appropriate.
2.0 Lodge Capacity and Usage6
Maximum lodge capacity – 52 persons based on 1 person per 4 metres and bed count
The lodge is required to restrict the capacity during the COVID pandemic in accordance with the
COVID Safe Settings. These restrictions apply to the building as a whole, and to each of the
rooms and areas within it. The Committee has determined these capacities in accordance with the
following points, and the results are included in Appendix A: Occupancy Limits:
• The capacity of the total buildings has been determined by the size of the common
areas/bedrooms and bed capacity.
• A single booking for each bedroom permitted for a single household, intimate partner or single
person bubble.
• There are additional restrictions on how and when communal areas within the lodge can be
used.
• The capacity limits may change during the season based on Victorian Government direction
and guidelines.
2.1 Restrictions on Lodge Attendance
It is highly recommended that all regional visitors to Victoria’s Alpine Resorts have a negative
COVID test within 72 hours of entering a Victorian Alpine Resort (children under 12 years not
required to be tested).
In addition, all members or guests are not permitted to attend the lodge if any of the following
apply:
• They are from metropolitan Melbourne (unless an exemption applies)
• They are or have been infected with COVID and have not recovered and are not clear of
the infection (ie COVID negative)
• They have been in a Covid Hot Spot (Extreme or Red Zone) as designated by the
Australian Government immediately prior to visiting the lodge and have not been through
the required quarantine/isolation period and have not tested negative for COVID.
• They are subject to a quarantine notice, self-isolation notice, reside in a DH Stay at
Home Directions (Restricted Postcodes) or similar.
6
Restricted Activity Directions (Regional Victoria) (No7) Section 21 (17)
Wongungarra Alpine Ski Club Page 6 10 August 2021
COVID Safe Plan – Final 2.7• They have or may have been in contact with a known infected person and have not
tested negative for COVID19 after the expiration of the incubation period (nominally 14
days).
• They are unwell and/or are showing symptoms of COVID and have not tested negative
or those test results are not yet available.
• They have not complied with any Restricted Activity Direction issued by the Victorian
Chief Health Officer in force at the time.
2.2 Lodge Visitors7
• No outside visitors will be permitted within the lodge without the approval of the Lodge
Manager.
• People delivering food or other items for members or guests are not permitted to enter
the lodge. Members or guests are to arrange collection outside the lodge.
• Contractors and other workers are permitted to undertake required works at the lodge.
3.0 Record Keeping
It is a government requirement that all members and guests must register their attendance at the
lodge on initial arrival by scanning the QR code in the entry foyer and inputting their personal
details. Completing this action allows us to operate at maximum capacity and to assist any
contract tracing efforts should the need arise.
Members and guests will need to download the free Victorian Government QR Service and register
their attendance once each day for the duration of their stay.
Service Victoria on the App Store (apple.com)
Service Victoria – Apps on Google Play
4.0 Face Masks8
Members and guest must abide with current direction for face masks.
https://www.coronavirus.vic.gov.au/face-masks
• Face masks must be carried at all times
• Face masks must be worn indoors and outdoors except if at home, or if a lawful reason not to
wear one applies
5.0 Lodge Management
5.1 Lodge Manager
• The club has appointed a Lodge Manager to oversee the operations of the lodge for the
season.
• The Lodge Manager is responsible for the daily operations of the lodge including:
- Overall responsibility for the management and implementation of the CSOP.
- Lodge inductions and explanations of the new CSOP to members and guests.
7
Restricted Activity Directions (Regional Victoria) (No7) Section 14 (3)
8
Stay Safe Directions (Regional Victoria) (No7) Section 8
Wongungarra Alpine Ski Club Page 7 10 August 2021
COVID Safe Plan – Final 2.7- Managing capacity within the buildings and rooms / areas.
- Rostering facilities (kitchens, dining areas) and tasks (cleaning)
- Undertake cleaning inspections to ensure processes are completed as required.
- Maintaining supplies of all cleaning, sanitising and signage products.
- Managing heating and ventilation to optimise the introduction of fresh air.
• The Lodge Manager has the authority to sanction members and guests should they
wilfully disregard the rules and the safe operations of the lodge.
5.2 Lodge Bookings9
• Bookings will only be accepted through the Booking Officer who will determine if the
booking is able to be accepted within the Capacity Limits and other restrictions such as a
guests from Metropolitan Melbourne, Covid Hot Spot (Extreme or Red Zone) as
designated by the Australian Government.
• The Booking Officer will provide each family or group making the booking with an
electronic copy of COVID Information Sheet outlining the requirements of the CSOP and
how it will apply to them during their stay at the lodge including:
- Arrival / departure times
- Guest supplied items
- Cleaning protocols
- Shared duties
- Catering requirements and lodge supplied items
- Capacity limits on communal areas within the lodge
• The Booking Officer will record the full contact details of all persons including name,
address, phone number and email for future reference.
• All members and guests are encouraged to download and activate the Service Victoria
app for electronic check in once per day for the duration of their stay.10
•
Service Victoria on the App Store (apple.com)
Service Victoria – Apps on Google Play
5.3 Bookings and COVID Test
Persons exhibiting any COVID symptoms prior to check in are unable to enter the lodge.
Members or guests with a booking and who exhibit COVID symptoms prior to arrival are to
contact the Booking Officer or Lodge Manager to cancel their booking and obtain a full
refund.
9
Restricted Activity Directions (Regional Victoria) (No7) Section 14 (3)
10
Workplace Directions (No42) Section 7
Wongungarra Alpine Ski Club Page 8 10 August 2021
COVID Safe Plan – Final 2.76.0 Lodge Operations
6.1 Check In
• Check ins can occur after 3pm each day.
• Members and guests arriving prior to 3.00pm may be unable to access the lodge until it is
ready and will not be able to leave their luggage at the lodge until check in.
• Each person entering the lodge must check in using the QR code or sign the Daily Visitor Log
and record their arrival date and time.
• Members or guests can contact Lodge Manager on 0427 847 117 to agree on an alternative
arrival time.
6.2 Check Out
• Members and guest must check out of the lodge by 1.00pm on the day of departure.
• Members and guests are required to remove all luggage from the premises by 1.00pm on
the day of departure.
• Members and guests will be required to clean and disinfect their bedroom and hand basin
(where installed) and vacate the room by 1.00pm on the day of departure.
• Members and guest should open the windows to their bedroom when vacating to assist with
ventilation of the bedroom for the next booking.
• If members or guests do not clean and disinfect their room as required, the Lodge Manager
or member in charge will arrange for the room to be cleaned appropriately prior to the next
guest checking in (and charge the responsible person accordingly).
6.3 On Arrival
• Hand sanitizer should be used when entering the lodge.
• Guests/members to check-in using the QR code.
6.4 Signage11
Signage will be installed at each the entry to each indoor and outdoor space, indicating
maximum capacity and face mask restrictions where required to assist in education and
reminding members/guest of their responsibilities.
6.5 Room Plan and Capacity Limits12
6.5.1 Lodge Entry / Exit
Lodge Entry / Exit capacity – 1 persons
• At the lodge entry, signage will include:
- Maximum capacity of the lodge
- Members & guests only, no visitors
- Do Not Enter if unwell
11
Workplace Directions (No42) Section 21
12
Restricted Activity Directions (Regional Victoria) (No7) Section 21 (17)
Wongungarra Alpine Ski Club Page 9 10 August 2021
COVID Safe Plan – Final 2.7- Please use hand sanitiser
- Sign in using QR code
- Please strictly observe the established social distancing protocols of 1.5
metre spacing and number limits displayed in common area rooms.
- Please do not visit other bedrooms
• Hand sanitiser will be provided at the lodge entry for use by everyone entering
the lodge.
• Members and guest must not enter the lodge entry / exit if this will exceed the
maximum capacity.
6.5.2 Lobby
Lobby capacity – 4 persons
• Members and guest must not enter lobby if this will exceed the maximum
capacity.
• No other items should be stored in the lobby such as luggage unless in the
process of check-in or check-out.
6.5.3 Ski Room
Ski Room capacity – 1 persons
• Members and guest must not enter the ski room if this will exceed the maximum
capacity.
• Members and guests should nominate one person from their family / group to
transfer equipment the into / out of the ski room.
6.5.4 Drying Room
Drying Room capacity – 4 persons
• Members and guest must not enter the drying room if this will exceed the
maximum capacity.
• Members and guests should nominate one person from their family / group to
transfer equipment into / out of the drying room.
6.5.5 Lounge Room – Midfloor
Lounge Room capacity – 10 persons
• Hand sanitiser is to be available within the lounge room area.
• The 1.5m rule will apply and seating shall be configured and spaced to achieve
social distancing (other than family groups, who may sit together without social
distancing rules applying).
• Following use of the lounge room, members and guests are required to wipe
down with cleaning & disinfectant spray any spillage or hard surfaces which they
have been in contact with.
Wongungarra Alpine Ski Club Page 10 10 August 2021
COVID Safe Plan – Final 2.76.5.6 Dining Room
Dining Room capacity – 10 persons
• Hand sanitiser is to be available within the dining room area.
• The Lodge Manger will develop a roster for the use of the kitchen and dining
room (if required).
• Meals are to be consumed in a timely manner and members and guests are
required not to linger beyond their allocated timing, so that the area is available
for others.
• The 1.5m rule will apply and tables shall be configured and spaced to achieve
social distancing (other than family groups, who may sit at the same table without
the social distancing rules applying).
• People who are not part of the same booking are discouraged from having a
meal together.
• When possible, the number of people at a table is to be limited to 9 persons.
• Prior to commencement of dining, the table is to be wiped down with cleaning &
disinfectant spray.
• Tables and chairs are to be cleaned with disinfectant spray immediately following
any spillage or after dining has concluded.
6.5.7 Kitchen
Kitchen capacity – 7 persons
• Members and guest are encouraged to bring pre-prepared meals or arrange
take away to minimise use of the kitchen.
• The Lodge Manger will develop a roster for the use of the kitchen and dining
room (if required).
• Hand sanitiser is to be available within the kitchen area.
• Prior to commencement of cooking the station / area is to be wiped down with
cleaning & disinfectant spray.
• All cooking utensils are to be washed in the sink and then sterilised in the dish
steriliser during / after meal preparation or set aside for washing promptly after
the meal is finished.
• The outside surface of the toaster, sandwich press, microwave, cooktops, ovens,
etc must be cleaned with cleaning & disinfectant spray after each use, as well as
any other surfaces or switches touched.
• When the meal has been served, bench surfaces are to be immediately cleaned
and wiped with disinfectant spray.
• On completion of the meal, all remaining dishes and cooking equipment are to
be washed in the sink and put through the dish steriliser.
• Members and guests must only use the pantry cupboards and fridge shelves /
freezer spaces allocated to their bedroom.
• Tea towel(s) will be allocated to each group, no tea towels are to be shared.
• Condiments are to be removed and members/guests are required to provide
their own, including salt, pepper, sugar, tea, coffee, etc.
Wongungarra Alpine Ski Club Page 11 10 August 2021
COVID Safe Plan – Final 2.76.5.8 Recreation Room – Lower Floor
Recreation Room capacity – 9 persons
• Hand sanitiser is to be available within the recreation room.
• The 1.5m rule will apply and seating shall be configured and spaced to achieve
social distancing (other than family groups, who may sit together without social
distancing rules applying).
• Following use of the recreation room, members and guests are required to wipe
down with a cleaning & disinfectant spray any spillage or hard surfaces which
they have been in contact with.
• Games that involve multiple people touching the same surface are to be
removed.
6.5.9 Laundry
Laundry capacity – 1 persons
• Disposable gloves will be provided for use while undertaking washing and
cleaning in the laundry.
• Hands should be washed and sanitised immediately after using gloves.
• The washing machine and dryer shall only be used by one bedroom at a time so
there is no cross contamination.
• The outside surface of the washing machine, dryer and laundry trough must be
cleaned and disinfected after each use, as well as any other surfaces or
switches touched.
6.5.10 Bedrooms
Bedroom capacity – Single households from Regional Victoria only
Occupancy
• Bedroom occupancy will be determined at the time of booking and no changes
are to be made without approval from the Booking Officer or Lodge Manager, at
their discretion.
• Bedrooms must only be occupied by the member/guests who have booked
them, and member/guests are not permitted within bedrooms that they have not
booked.
• Signage will be installed within each bedroom advising to regularly wash hands
with soap and water.
• On the day of departure, occupants are required to clean and disinfect their
rooms in accordance with the cleaning guidelines and checklist.
Linen
• No linen, doona covers, towels or bathmats will be provided and each member /
guest is responsible for the supply of these items during their stay.
• Linen, doona covers and towels can be hired from a linen service on the
mountain and guests should arrange this in advance with Altitude
Accommodation should they wish to use this service.
https://altitudeaccom.com.au/
Wongungarra Alpine Ski Club Page 12 10 August 2021
COVID Safe Plan – Final 2.7• On the day of departure, occupants are to remove their linen. All linen should be
removed carefully from beds, ensuring it is not shaken, and placed immediately in
a bag. Do not shake dirty laundry as this may disperse the virus through the air.
• The Lodge Manager will arrange laundering of linen where required.
Lodge Manager Check
• Following departure, the Lodge Manager is to undertake a cleaning inspection to
check that all tasks have been completed in accordance with cleaning
instructions.
• If occupants do not clean and disinfect their rooms as required, the Lodge
Manager will arrange for the rooms to be thoroughly cleaned prior to the next
check-in, and charge the responsible members / guests $50.00 accordingly.
6.5.11 Bathrooms
• The Lodge Manger may allocate a specific bathroom to bedroom(s) if required to
minimise mixing of occupants at the lodge.
• Occupants are required to undertake a “wipe down process” prior to and after
each use.
7.0 Cleaning and Disinfecting13
The Lodge Manager is responsible for ensuring the lodge is cleaned to the required standard,
adhering to COVID infection control requirements and provide safe accommodation. It is also a
requirement that every member/guest staying at the lodge ensures a clean and safe
accommodation environment by cleaning up after themselves in common areas and complying with
the cleaning protocols in their own bedroom.
Each area of the lodge has been assessed as to the likely source of contact with coronavirus
COVID to enable suitable control strategies to be put in place. The Control Strategies were then
used to develop the cleaning and disinfecting protocols and to assign responsibilities to the
appropriate persons.
Cleaning and disinfecting is a critical control, and these protocols have been developed to minimise
the risk of contamination of surfaces and follow the Cleaning and disinfecting to reduce COVID-19
transmission provided by DHHS.
The results are shown in Appendix B: Risk Assessment.
Some doors in the lodge will be left open to reduce touching door handles/ knobs, such as corridor
doors, etc.
7.1 Definitions
• Cleaning – uses detergents to physically remove germs, dirt and organic matter from
surfaces. Cleaning does not kill germs but reduces the amount that can be transmitted.
• Disinfecting & Sanitising – uses chemicals to kill germs on surfaces. It is important to
clean before disinfecting, because organic matter and dirt can reduce the ability of
disinfectants to kill germs.
13
Workplace Directions (No42) Section 24
Wongungarra Alpine Ski Club Page 13 10 August 2021
COVID Safe Plan – Final 2.7• Wipe Down – means using a disposable disinfectant wipe / paper towel to wipe down a
surface before discarding. This includes:
- Bathrooms: Wipe down all hard surfaces, including tiles, and splashbacks,
vanities, bench tops & taps, mirrors, shower screens, shower taps, toilet cisterns,
seats and covers.
- Kitchens: Wipe down all hard surfaces including tiles and splashbacks, bench
tops, sinks, taps, cupboards, handles, appliances including stoves, ovens,
fridges, etc.
• 2-in-1 Cleaning and Disinfecting – a physical clean using a combined detergent and
1,000ppm bleach solution (2-in-1) clean made up from a concentrated solution.
• Two Step Cleaning and Disinfecting – a physical clean using detergent and water
followed by a clean with 1,000ppm bleach solution.
7.2 Cleaning
7.2.1 Preparation
• Wash your hands using soap and water and dry with paper towel before and
after undertaking any cleaning.
• Use disposable gloves.
• Avoid touching your face, mouth, nose or eyes.
• Follow the direction on the containers.
• Dispose of gloves, wipes, paper towel in a leak proof plastic bag.
7.2.2 Routine Cleaning
All common or shared areas of the lodge are to be cleaned once a day.
Routine cleaning is to follow the 2-in-1 process and include adding a disinfectant to
all cleaning solutions.
7.2.3 High Touch Cleaning
• Common and frequently touched surfaces are to be cleaned with a disinfectant
spray and wipe down (at least twice a day) in accordance with the cleaning
schedule.
• Special attention is to be given to surfaces such as handrails, windows, wall
heater, tabletops, door handles, light switches, desks, toilets, taps, TV remotes,
kitchen surfaces, cupboard handles.
• High-touch surfaces should be cleaned and disinfected more frequently (at least
twice a day) including:
- Eating and drinking utensils and storage receptacles
- Tables and chairs (including underneath)
- Kitchen and food contact surfaces
- Door, cupboard and refrigerator handrails
- Tap handles
- Switches
- TV controls
Wongungarra Alpine Ski Club Page 14 10 August 2021
COVID Safe Plan – Final 2.77.2.4 Lodge Cleaning Schedule
The Lodge Manger will be responsible for preparing a cleaning roster to ensure all of
the building are cleaned in accordance with this CSOP. See Appendix C: Cleaning
Schedule.
7.2.5 Cleaning Checklists
Refer to Appendix D: Cleaning Checklists
These are to assist with cleaning, including:
• Bedrooms
• Bathrooms
• Dining, Lounge and Recreation Rooms
• Ski Storage and Drying Rooms
7.2.6 Cleaning Records
The Lodge will maintain a register of all cleaning and disinfecting, including names
and the time it was completed based on the Cleaning Schedule.
7.2.7 COVID Response Deep Clean
If the lodge has a member or guest who tests positive while in residence, the Lodge
Manager will arrange for a COVID Safe deep clean, by a contract cleaner, to be
undertaken in accordance with the guidelines.
8.0 COVID Case Response
8.1 Actions in the Event of a COVID contamination in Lodge
If a person staying in or visiting the Lodge has or contracts COVID while at the Lodge or tests
positive to COVID19 within 48 hours after staying or visiting the lodge, the following process
will be undertaken subject to any modifications where the infected person has already left the
lodge premises:
• The infected person will immediately be isolated and then transferred to suitable
premises/accommodation/hospital. Transfer of the infected person will follow any specific
requirements issued by the DH Victoria.
• The Lodge will be shut down as quickly as possible and all occupants will be required to
vacate the premises. All occupants will be advised to self-isolate and undergo testing.
• DH Victoria will be advised of the infection and the Lodge will follow any direction issued
by the Department or their delegate. The Department will be issued with a list of all
occupants/contacts by the Lodge Manager without delay.
• The MHRMB will be advised of the infection and the Lodge will follow any direction issued
by the Board or their delegate.
• The Lodge Manager will organise a deep clean of the lodge. No subsequent occupation
will be permitted until such cleaning is complete. If more than 7 days has passed since
the person with suspected/confirmed COVID visited or used the Lodge facilities then the
Lodge may wish to give consideration as to whether a deep clean is necessary in
Wongungarra Alpine Ski Club Page 15 10 August 2021
COVID Safe Plan – Final 2.7accordance with the Interim Recommendations for US Community Facilities with
Suspected/Confirmed Coronavirus Disease 2019 9COVID-
19)(https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-
disinfection.html).
• All committee members of the Lodge will be advised of the infection.
8.2 Person Exhibiting Symptoms
• If a person is visibly suspected of contracting COVID-19, through the display of flu like
symptoms and particularly if they have a fever or temperature, then they will not be
permitted to continue to stay at the Lodge. In order to minimise the risk of contaminating
other guests or members, the symptomatic guest and their associated family / group are
required to leave the Lodge immediately and return home and get tested at a testing site.
They should return home immediately, seek COVID-19 testing and isolate until they
receive a negative result and are feeling well, provided they can return there without the
use of public transport, a taxi or rideshare vehicle. They should not stop along the way
home unless for reasons of safety or unless it is unavoidable
• The Victorian Department of Health is working to make COVID-19 testing available for
anyone at an alpine facility who exhibits COVID-19 symptoms. These tests will be free of
charge and undertaken in a designated location by qualified staff. The Victorian
Department of Health will establish and provide on mountain testing facilities at resorts
with significant numbers of permanent residents, seasonal residents and staff residing
within the resort.
• Off mountain testing will be available at the following towns near the resorts: Bright, Mt
Beauty, Myrtleford, Wangaratta, and Benalla.
• Visitors staying in accommodation where communal facilities (for example. bathroom,
kitchen, living area) are shared with other members of the public who they do not
normally live with, should make provisions to self-isolate elsewhere. This may include
booking self-contained accommodation.
• Where visitors cannot reasonably return home (for example because their home is
interstate) and cannot book alternative accommodation, the Victorian Alpine Resorts
Management Board will endeavour to assist these visitors. This might include supporting
the visitor to book alternative self-contained accommodation.
• The scenario of keeping the potentially infected person in isolation at the Lodge is to be
avoided.
• Any person who may have come in “close contact” with the suspected person should be
treated in the same manner.
• Advice can be obtained from the COVID-19 hotline (1800 675 398)
• The Lodge Manager will as soon as practical inform all guests in the lodge of the risk of
infection.
• Additional cleaning will be required in the areas the potentially infected person has
accessed.
Wongungarra Alpine Ski Club Page 16 10 August 2021
COVID Safe Plan – Final 2.79.0 Approval of COVID Safe Plan
This plan was ratified and approved by the Committee Members on 10 August 2021.
______________________________________________ Dated: 10 August 2021
James Watson
President
Wongungarra Ski Club
Wongungarra Alpine Ski Club Page 17 10 August 2021
COVID Safe Plan – Final 2.7Appendix A: Occupancy Limits
Bookings permitted for single households, intimate partners or single person bubble in bedrooms from Regional Victoria only
Space Length Width Area Permitted Permitted
(m) (m) (m2) Occupancy Occupancy
1 per 4 metres 1 per 2 metres
3.5 2.15 7.52 1 3
Entry
5.4 3.5 18.9 4 9
Lobby
3.5 1.9 6.65 1 3
Ski Room
5.6 3.5 19.6 4 9
Drying Room
9.0 4.7 42.3 10 21
Lounge Room (midfloor)
9.0 4.0 36.0 9 18
Recreation Room (lower floor)
6.3 5.0 31.5 7 15
Kitchen (less cupboards)
7.6 5.0 38.0 10 19
Dining Room
3.4 2.2 7.48 1 3
Laundry
6.6 2.35 15.51 3 7
Locker Room
7.0 1.6 11.2 2 5
Passage Locker
2.6 1.8 4.68 1 (NA) 2 (NA)
Workshop
Bathroom 1 (midfloor)
Bathroom 2 (midfloor)
Bathroom Ladies (lower floor)
Bathroom Mens (lower floor)
5.0 3.2 16.0 NA NA
* Pent (upper floor)
4.9 3.2 15.68 NA NA
* House (upper floor)
4.5 4.7 21.15 NA NA
* Loft (upper floor)
5.0 4.5 15.3 NA NA
* Batcave (midfloor)
5.2 3.8 19.76 NA NA
* The One at the End of the Corridor (mid)
4.0 3.8 15.2 NA NA - Manager
* Morning Mist – Manager (midfloor)
4.5 3.8 17.1 NA NA
* Igloo (midfloor)
3.45 3.2 11.04 NA NA
* Honeymoon – (midfloor)
3.45 3.15 10.86 NA NA
* Snowgum – Bunkroom (midfloor)
4.5 3.8 17.1 NA NA
* Dungeon (lower floor)
3.3 2.5 8.25 NA NA
* UTC (lower floor)
4.4 3.4 14.96 NA NA
* Cell One – Bunkroom (lower floor)
Appendix A: Occupancy Limits Page | 18Appendix B: Risk Assessment
Area Likely Source Control Strategy
Entry / Person to person transmission Social distancing and limit number of
Ski Storage Contamination of surfaces people
Arrival and departure time window for
guests
Allocated section for each guest/room
Cleaning and sanitizing at changeover
Drying Room Contamination of surfaces Social distancing and limit number of
people
Hand sanitizing and regular cleaning
Lounge Room(s) Person to person transmission due Social distancing and limit number of
to communal seating people
Contamination of surfaces Hand sanitizing and regular cleaning
Dining Room Person to person transmission Social distancing and limit number of
due to communal seating people
Room groups may be allocated
Contamination of surfaces tables/dining times.
Tables to be spaced 1.5m apart
Limit total number of people
Hand sanitizing and regular cleaning
Kitchen Person to person transmission Social distancing and limit people
Contamination of surfaces Separate allocated meal preparation times
Contamination of eating utensils for groups to ensure social distancing.
Hand sanitizing and regular cleaning
Separate eating utensils for each group
Designated food storage area in drawers
and fridges
Tea towels allocated to each group
Condiments to be removed
Bedrooms Person to person transmission Limit to single households plus fifteen
Contamination of bedding adults (plus their dependents)
Contamination of surfaces Guests to bring own pillows, doonas, linen,
towels and bathmats
Hand sanitizing and regular cleaning
Laundry services for linen - optional
Bathrooms / Toilets Contamination of surfaces Each room group(s) may be allocated a
designated bathroom
Hand sanitizing and regular cleaning
Stairs Contamination of handrail Hand sanitizing and regular cleaning
surfaces
Laundry Person to person transmission Social distancing and limit number of
Contamination of surfaces people
Contamination in wash loads Hand sanitizing and regular cleaning
Wash loads to be segregated by room or
family
Appendix B: Risk Assessment Page | 19Appendix C: Cleaning Schedule Appendix C: Cleaning Schedule Page | 20
Appendix D: Cleaning Checklist
Area Items Method Frequency
Entry Front door keypad Disinfectant wipe down Twice daily
Door handles and push plates Disinfectant wipe down Twice daily
Bench Disinfectant wipe down Twice daily
Light switches Disinfectant wipe down Twice daily
Ski Racks Disinfectant wipe down At Changeover
Drying Room Door handles Disinfectant wipe down Twice daily
Light switched Disinfectant wipe down Twice daily
Lounge Room(s) Light switches Disinfectant wipe down Twice daily
Door handles Disinfectant wipe down Twice daily
Curtain chains Disinfectant wipe down Daily
Coffee Tables Disinfectant wipe down Daily
Sofas Vacuum Daily
Dining Room Tables Disinfectant wipe down Before and after meals
Chairs Disinfectant wipe down Twice daily
Door handles Disinfectant wipe down Twice daily
Kitchen Light switches Disinfectant wipe down Twice daily
Benches Disinfectant wipe down Twice daily
Cupboard handles Disinfectant wipe down Twice daily
Fridge doors Disinfectant wipe down Twice daily
Fridge shelves Disinfectant wipe down At changeover
Cupboard Food storage Disinfectant wipe down At changeover
Ovens/Cooktops surfaces knobs Disinfectant wipe down Twice daily
Microwaves Disinfectant wipe down Twice daily
Dishwasher Disinfectant wipe down Twice daily
Bedrooms Light switches Disinfectant wipe down At changeover
Door handles Disinfectant wipe down At changeover
Vanities/sink (where installed) Disinfectant wipe down At changeover
Carpets Vacuum At changeover
Wardrobe handles Disinfectant wipe down At changeover
Coat hangers Disinfectant wipe down At changeover
Shelves Disinfectant wipe down At changeover
Bathrooms Door handles Disinfectant wipe down Twice daily
Light switches Disinfectant wipe down Twice daily
Taps Disinfectant wipe down Twice daily
Shower screen door Disinfectant wipe down Twice daily
Toilet Disinfectant wipe down Twice daily
Basin Disinfectant wipe down Twice daily
Appendix D Cleaning Checklist Page | 21Appendix E: Wongungarra Floor Plan
Wongungarra Mid Floor
Appendix E: Wongungarra Floor Plan Page | 22Wongungarra Lower Floor Appendix E: Wongungarra Floor Plan Page | 23
Wongungarra Top Floor Appendix E: Wongungarra Floor Plan Page | 24
Document Version Control
Version Date Description Author
Draft V1.0 16 Jun 2020 First Draft Wendy Schubert
Draft V2.0 23 June 2020 Second Draft – updated with Gov information release Wendy Schubert
for ski season on 21 Jun 2020.
Draft V3.0 27 June 2020 Third Draft – minor changes and updated with Wendy Schubert
appendices from Patrick Meldrum
Draft V3.1 28 June 2020 Minor changes from Patrick Meldrum Wendy Schubert
Draft V4.0 3 July 2020 Incorporated changes from Deb Armstrong and Barb Wendy Schubert
Stansfield
Final V1.0 3 July 2020 Final copy to be published Wendy Schubert
Final V2.0 20 June 2021 Final copy to be published Wendy Schubert
Final V2.1 21 June 2021 Updated with feedback from Rory McDermott and Wendy Schubert
signature of President
Final V2.2 24 June 2021 Updated with government restriction changes Wendy Schubert
Final V 2.3 26 June 2021 Update with minor changes from Patrick Wendy Schubert
Updated to reference RAD No5 Footnotes as per
HSA recommendation
Final V2.4 2 July 2021 Updated to reflect RAD No 6 announced from 1 July Wendy Schubert
2021.
Updated Appendix 1 to reflect correct Manager room
Final V2.5 28 July 2021 Updated to reflect RAD No20, Stay Safe No26, Wendy Schubert
Workplace Directions No39 announced from 28 July
2021
Final V2.6 30 July 2021 Updated to reflect RAD No21, Stay Safe No27, Wendy Schubert
Workplace Directions No40 announced from 30 July
2021
Final V2.7 10 August 2021 Updated to reflect RAD Regional Vic No7, Stay Safe Wendy Schubert
Regional Vic No7, Workplace Directions No42, Area
Direction No13
Document Version Control Page | 25You can also read
