Covid Safety Management Plan - INFORMATION CORRECT AS AT 27 APRIL 2021 AND IS SUBJECT TO CHANGE.
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Covid Safety Management Plan
INFORMATION CORRECT AS AT 27 APRIL 2021 AND IS SUBJECT TO CHANGE.
C E L E B R AT I N G 5 0 G O L D E N Y E A R S
IT’S BEEN A LONG
COUPLE OF MONTHS
IT’S TIME TO START
PLANNING YOUR EVENT!
At Doltone House, the safety of our clients, guests, suppliers,
employees and their families is always our top priority. We
are incredibly excited to reopen our amazing venues in a
controlled and responsible way!
To ensure the safety of everyone we have implemented
a few changes (in accordance with the advice from the
NSW Health Department, State and Federal Governments).
In preparation for the welcome return of running Doltone
House events for you, our esteemed client, precautionary
measures are in place and new ones have been recently
implemented within all Doltone House venues.
We continue to work with the public health authorities as
well as State and Federal governments to respond to all new
relevant information and advice as restrictions continue to
ease. We are adapting to these changes, and continue to
implement every necessary precaution to ensure the safety
and comfort of clients, guests and employees which we have
outlined in this guide.
Kind Regards,
Anna Cesarano
CEO – Doltone House catering and venue collection
2
WHAT WE ARE DOING
IN OUR VENUES
To ensure the wellbeing and safety of our clients, guests,
suppliers and employees we have established this Safety
Management Plan in accordance with all Government and NSW
Health guidelines.
We’ve developed our COVID-19 Safety Plan with these
guidelines in mind and have successfully registered as a NSW
Government-recognised COVIDSafe Business.
All of our venues and associated venue spaces, are air
conditioned and most of our venues have the option of opening
door(s) to allow natural ventilation, should the client request.
We have established a senior management team that meets
regularly and are responsible for the review, update and
communication of our response(s) to COVID-19 and any NSW
Health, State and Federal government advice on the prevention
and management of the spread of COVID-19.
3
Good hygiene Protect Simple steps to help Keeping
is in your hands. yourself stop the spread. Your distance.
from viruses
Wash your hands thoroughly with soap and Help stop the spread of coronavirus by keeping your distance.
water for at least 20 seconds to prevent Remember, don’t shake hands or exchange physical greetings.
Cough or sneeze Use a tissue
passing on germs. Dry your hands.
into your arm Wherever possible stay 1.5 metres apart and practise good
hand hygiene, especially after being in public places.
Together we can help stop
the spread and stay healthy.
For more information about Coronavirus Together we can help stop
(COVID-19) visit health.gov.au Clean your hands with soap the spread and stay healthy.
and water, or hand sanitiser. Advice regarding Coronavirus (COVID-19)
will change regularly. Keep up to date.
Visit health.gov.au
Cover your nose and mouth
when you cough or sneeze. Bin the tissue Wash your hands
Avoid close contact with anyone
with cold or flu-like symptoms.
Stay home if you are sick.
1.5M
Together we can help stop
the spread and stay healthy.
Find the facts For more information about Coronavirus
(COVID-19) visit health.gov.au
health.nsw.gov.au/coronavirus
Authorised by the Australian Government, Canberra Authorised by the Australian Government, Canberra
T O M A I N TA I N P H YS I C A L P H YS I CA
T ICE L D
D I S TA N C I N G , T H I S L I F T AC IS
IS LIMITED TO R
P
TA
SE
NC
S TA N D
1.5M
4
We have a
PLEA
ING
COVID-19 Safety Plan
and are committed to
keeping you safe.
1.5m
PEOPLE
HERE
Physical Hygiene and Record Wellbeing of staff
distancing cleaning keeping and customers
Provide feedback on this business
at nsw.gov.au/covid-feedback
4
DOLTONE HOUSE IS INCREDIBLY EXCITED TO HAVE RE-OPENED OUR AMAZING
VENUES IN A CONTROLLED AND RESPONSIBLE WAY
WE ARE COMMITTED TO THE SAFE AND SUCCESSFUL EXECUTION OF YOUR EVENT
COMMON AREA CLEANING: REGISTRATION AND VISITOR ENTRY/EXIT: COVIDSAFE APP: TEMPERATURE CHECKING: WEARING A FACE MASK:
We are continuously MANAGEMENT: Regular monitoring of foot Encouraging all visitors to Monitoring employee, supplier Doltone House chefs and
monitoring our cleaning Maintaining a contactless traffic, entry and exit points have the COVIDSafe App and visitor temperatures upon front of house staff can
services to ensure they are electronic register via QR will be performed, with installed on their device(s). arrival. wear face masks/shields
back to full service. code for all visitors attending alterations to directional and gloves for the safety
appointments or attending traffic flow clearly marked. of the guests and staff.
We continue to provide an event.
increased:
CLEANING SERVICES:
Within all areas, with a
particular focus on high
traffic areas including the
lobby, lifts and bathrooms.
CLEANING OF HARD
SURFACE AREAS: MINIMISE PHYSICAL CONTACT: LIFT USE: USHERS: HAND SANITISER COVID-19 HEALTH
Utilising appropriate No physical greetings or Physical distancing signage The team are ready to assist STATIONS: MANAGEMENT:
disinfectant and sanitising shaking hands. has been placed in lift and support your guests as Alcohol-based hand We ask all clients and guests
products on frequently lobbies and lift screens. they attend an event. They sanitisers are available if they have been asked to
touched surfaces including ‘Stand Here’ decals have will assist with directions and throughout the venues and self-isolate or are showing
door handles, railings, lift been installed inside the lifts guidance and will generally common areas including flu-like symptoms, to not
buttons. We provide fresh to signal physical distancing be more mobile through entry and departure points attend or visit our venue(s).
tablecloths for every event, when traveling in the lift cars. the entry space to assist to ensure guests adhere to If anyone feels unwell during
which provides a surface with physical distancing hygiene guidelines. a visit or attending an event
that is 5x cleaner than bare measures. please advise our office
tables. to immediately so we can
manage risks appropriately.
5ASKWHAT
WHATWE YOU ASK MUST
IENTS
OFDOOUR AS CLIENTS
AN EVENT
NG(ORGANISING
AN
ORGANISER AN
D ALL
EVENT) AND ALL
PPLIERS/
EVENT SUPPLIERS/
In order to execute GUEST
a successful ATTENDANCE
event, as an REGISTER: GUEST
You must keep a record of guests
GUEST ATTENDANCE
who
REGISTER: GUEST COMFORT:
ATTENDANCE REGISTER:
attend, including Ifwho
you have guests who are
GUEST COMFORT:WITH
COMMUNICATE GUEST ATTENDANCE
COMMUNICATE WITH REGISTER:
YOUR GUESTS: (regularly) with
Communicate
ORS
You
You must keepaarecord
recordofofguests
guests attend, including If YOUR
you have guests who are
CONTRACTORS
event organiser, you need to have your own
full name,
COVID-19 Safety Management plan in place.
address details and mobile
full
name,
must keep
number
name, or
address
address email
details
details
address. Make sure you also keep a record of additional
and mobile
who
at
and mobile
attend, including
high-risk
numbernumber of
full
developing
or emailoraddress.
email
GUESTS:
atCommunicate
high-risk of developing your intended (regularly)
(regularly) with Communicate guests that with
if they
COVID-19 complications such
address. Make sure you also keep a record of additional
Make sure you also keep a record of additional attendees COVID-19 complications
your intended suchif theyyour intended guests that ifday,
guests that are unwell before or on the theyor
uccessful Doltone
event,
In order House will
to we
execute work with you
a successful to ensure
event,
attendees we suppliers, like
we(including photographers,
attendees (including as photographers,
elderly peopleetc).
or people are showing symptoms, they are
(including suppliers, likesuppliers, like
photographers, entertainers, This asare
elderly
unwellpeople
beforeoror
people
on the day, are
or unwell before or on the day, or
and event both meet
suppliers/
request the requirements set out
all organisers and event suppliers/by Federal
entertainers, etc). This record needs to be
entertainers,shared
etc). with
This record with
needs to conditions
be shared affecting
with with
areconditions affecting they are are
showing symptoms, to showing
not attend the event they
symptoms, and seek
are
record needs to be shared with Doltone House and must be
and StateSafety
eir owncontractors
COVID-19 togovernments
have their own Doltone
as well as theHouse
COVID-19 NSW and must be keptDoltone
Safety (by (by
kept both parties)
House
both and for
parties)must bedays
for 28 their
keptafter
(by immunity,
both
the If acommunicate
parties)
event. for at
guest their immunity,
to not communicate
attend the medical advice immediately.
event and seekto not attend the event and seek It is
Health Authority. 28 days after the event. If a guest
28 at
days
your your event
after
event is is
the event.with
diagnosed with
If aCOVID-19,
guest atNSW them ahead
yourHealth is of
eventwill time and
request with them advice
medical ahead immediately. recommended
of time and It ismedical you note any guests
advice immediately. It is
ace. Doltone House plan in place. Doltone House
Management
diagnosed with COVID-19, NSW Health will request
diagnosed this
with COVID-19, discuss
NSW Health willtheir attendance
request this at
this from you (as the organiser) and us (as the venue) to assist discuss their attendance
recommended you noteatany guests from high-risk areas
recommended you note should
anynotguests
nsure we
willboth
workmeet
with you to ensure we both from meet
you (as the organiser) and from
us (as the(as
venue) to be attending
with you
contact the organiser)
tracing. and us the
(asevent.
the venue) to the event.
from high-risk areas should not be from high-riskan event
areas (https://
should not be
theRunning
ut by Federal and eventsset
requirements in today’s environment
out by Federal
assistand
is a
with contact tracing. assist with contact tracing. www.nsw.gov.au/covid-19/latest-
attending an event (visit https://attending an event (visit https://
little
well asState
the NSW different
Health toas
governments the past
well as as
thedistancing
NSW Health rules news-and-updates for further
Doltone House uses the Service NSW QR Code at each venue www.nsw.gov.au/covid-19/latest-www.nsw.gov.au/covid-19/latest-
will apply and both yourself (as the
Doltone organiser)
House uses the Service NSW
Authority. and QR
Doltone
eachCode
House atuses
eachthetoService
guest/visitor DoltoneNSW QR must
House Code check-in
at each on information).
news-and-updates for further news-and-updates for further
venue
and Doltone House need to work together to and each guest/visitor to Doltone
venue
each and House
andevery will need tothey to
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attend House will need to
an event. information). information).
delivering
y’s environment
Running is aa successful
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in today’s environment
theyon
check-in attend
eachan event.
and every occasion they attend an event.
ast aslittle
distancing rules
different to the past as distancing rules
ser, allwill
event suppliers/
apply to the organiser, all event suppliers/
e House will work and Doltone House will work
contractors
1.5M 1.5M
uccessful event.to deliver a successful event.
together
VIDSAFE APP: COVIDSAFE
COVIDSAFE APP:APP:
tone House encourages Encourage
Doltone Houseyour guests to
encourages
u and all your staff to youdownload the
and all your COVIDSafe
staff to
GUEST SEATING: PHYSICAL
GUEST DISTANCING:
SEATING: HAND WASHING:
PHYSICAL DISTANCING: MONITOR
HAND YOUR HEALTH:
WASHING: MONITOR YOUR HEALTH:
wnload and use the app to support
download and use contact
the
All guests must be Ensure
All physical
guests must be Encourage
Ensure all guests to
physical If you haveallsymptoms,
Encourage guests to get testedIf you have symptoms, get tested
VIDSafe app to support tracing ifapp
COVIDSafe required.
to support
seated during food distancing
seated by food
during keeping frequentlyby
distancing wash their
keeping at a COVID-19
frequently washclinic.
their Symptoms at a COVID-19 clinic. Symptoms
ntact tracing if required. service;
contact tracing consider
if required. a distance
service; of at least
consider ahands for at
distance of least 20
at least include
hands forfever, cough,
at least 20 sore/ scratchyinclude fever, cough, sore/ scratchy
seating guests from 1.5m between
seating guests people.
from seconds
1.5m with people.
between soap and throat, with
seconds shortness
soap of breath, loss of
and throat, shortness of breath, loss of
the same household the same household water or by using an tasteororby
water smell.
usingSelf-isolate
an until you
taste or smell. Self-isolate until you
next to each other to next to each other to alcohol-based hand get your results
alcohol-based and don’t attendget your results and don’t attend
hand
allow best fit for all allow best fit for all sanitiser and to practice the event.
sanitiser andIftoyou need advice or the event. If you need advice or
practice
your guests. your guests. good hygiene. havehygiene.
good questions, call the National have questions, call the National
Coronavirus Health Information Coronavirus Health Information
Line on 1800 020 080. Line on 1800 020 080.
6 6 6OUR HOUSE IS A SAFE PLACE TO VISIT.
OUR COMMITMENT IS TO ALWAYS HOST EVENTS
SAFELY AND WE HAPPILY PLAY OUR PART TO HELP
STOP THE SPREAD.
DOLTONEHOUSE.COM.AU | 02 8571 0622
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