DDRS Advisory Council - July 21, 2021 - IN.gov

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DDRS Advisory Council - July 21, 2021 - IN.gov
DDRS Advisory Council
     July 21, 2021
DDRS Advisory Council - July 21, 2021 - IN.gov
Agenda Item                                Time       Discussion Leader

Welcome and Introductions                                            5 minutes       Kim Opsahl

DDRS Advisory Council Meeting Structure and Focus – Discussion and   30 minutes    Shawn Fulton
Brainstorming                                                                      Megan Burger
                                                                                    Kim Opsahl

BDDS Updates                                                         25 minutes    Cathy Robinson
• Case Management Innovation
• COVID-19 Data and Activities
• Enhanced FMAP Initial Spend Plan

Culture Change & Systems Transformation through the CtLC             60 minutes     Jenny Turner
Framework

Next Meeting: August 18, 2021
DDRS Advisory Council - July 21, 2021 - IN.gov
DDRS Advisory Council Meeting
Structure and Focus – Discussion and
           Brainstorming
              Megan Burger
              Shawn Fulton
               Kim Opsahl
DDRS Advisory Council - July 21, 2021 - IN.gov
• How It’s Going

                  Vision of a
                  Good Life

         Quality and          Service
         Monitoring         Models and
          Systems            Structure
DDRS Advisory Council - July 21, 2021 - IN.gov
• Where We Are Heading

                                                                   Comprehensive
                                                                   Community
                                             Build                 Monitoring and
                                             Independence          Oversight
                                             Through Key           • Supporting
                                             Supports                Providers and
                     Case                                            Case Managers
                     Management and          • Defined Service
                                               Outcomes
                     System
                     Navigation
                     • System Education                   LifeCourse Nexus     Culture of Quality
 Team                  on Achieving a Good                      / CoP
 Dynamics and          Life
 Shared
 Outcomes                                                 Waiver Redesign            Living Well
 • Quality Metrics
DDRS Advisory Council - July 21, 2021 - IN.gov
• So, What Does this Mean for the
  DDRS Advisory Council. . .
• How can we support everyone to
  participate in meeting discussion?
• How can we make sure everyone feels
  included in the conversation?
• How can we continue to focus discussions
  in a way that supports the Council in their advisory role?
DDRS Advisory Council - July 21, 2021 - IN.gov
BDDS Updates
Cathy Robinson, M.S. Ed, Director, Bureau of Developmental
                   Disabilities Services
DDRS Advisory Council - July 21, 2021 - IN.gov
COVID-19 Data:
       Total Number of BDDS COVID Positive Cases

CIH                       FSW
1462                      1076

SGL
846

                             Total Cases: 3384
                Total COVID-Related Deaths: 56
DDRS Advisory Council - July 21, 2021 - IN.gov
COVID-19 Data:
Age Among Unique COVID Positive Cases
DDRS Advisory Council - July 21, 2021 - IN.gov
COVID Positive Cases
                      by County
                                     3384 Total Cases
                                 Data as of 7/11/2021

Total COVID-related deaths- 56
COVID Priority FSW Placement
                               COVID-19 Priority FSW Slots by Month
                                             Data as of 7/11/21

                                                                                       4
 4

3.5
                                                                              3
 3

2.5
         2
 2

1.5
                           1           1
 1

0.5
                  0                                   0              0                           0
 0
      Nov-20   Dec-20   Jan-21      Feb-21        Mar-21          Apr-21   May-21   Jun-21   Jul-21
COVID-19 Data:
         Total Number of Staff COVID Positive Cases

Waiver
1399

SGL
640

                               Total Cases: 2039
                   Total COVID-Related Deaths: 5
COVID Positive Cases
             by County - Staff

Total COVID-related deaths- 5
COVID-19 Data: Vaccine Status
                                                                                                          Data as of 7/1/2021
                                                                                                   25,279 eligible (16 or older)

Note: Due to the every-changing number of individuals in BDDS services, the vaccine counts should not be compared
to previous reports.
Applications for Emergency Placement - Priority Waivers*

     Source: BDDS DART Data System

*All counts are unduplicated
Number of Individuals on BDDS Waivers – One-Day Count:
   • Community Integration and Habilitation*:

     Source: BDDS Portal

*All counts are unduplicated
• Number of Individuals on BDDS Waivers – One-Day Count:
   • Family Support Waiver*:

      Source: BDDS Portal

*All counts are unduplicated
• Number of Individual on Family Supports Waiver Waiting List:

   Source: BDDS DART Data System
• FSW Wait List by Age Range

  Source: BDDS DART Data System
Case Management
Innovation Timeline
                 RFS submissions                       RFS awards               Start date for
                    deadline                            published               new contracts

      MAY 4th       JUL 6th             AUG 1st         OCT 1st     DEC 30th       JAN 1st

                                   Waiver amendments
         RFS                                                        Contracts
                                    submitted to CMS
      released                                                       signed
Background: Enhanced FMAP Through
the American Rescue Plan Act

Provides a temporary
                        Enhanced funds can
10% enhanced FMAP
                          be used through     States are required to
 on state Home and
                         March 31, 2024 to      submit an initial
 Community Based
                        enhance, expand, or   plan for these funds
      Services
                         strengthen Home           and provide
 expenditures from
                          and Community         quarterly updates
April 1, 2021 through
                           Based Services
   March 31, 2022
FSSA’s Approach to Enhanced FMAP

    650                      Alignment
Stakeholder                      with
   Survey                   Priorities and
 Responses                    Initiatives

              Stakeholder
               Meetings
**Examples are provided for illustrative purposes and are not an exhaustive list of potential activities and strategies

                                          backhome.indiana@fssa.in.gov
Exploring Charting the LifeCourse
Integration
Indiana DDRS Advisory Council
May 19, 2021
What We Hope to Achieve Today

• Review the System Change Priorities
• Identify Actions and Opportunities
  • Identifying and finalize “action steps” and priority strategies
  • Explore resources and opportunities to support taking action
Productive, Solution Focused
   Innovations/ Applications

Shared Outcomes         System Navigation

Building                Community
Independence            Monitoring
Touchpoints of Person Centered System

                       Human Needs of Person and their Family

                Touchpoints between Person/Family and LTSS
Front Door                  Person Centered Accessing   Delivering   Check-In &   Annual
                Intake &
Interaction                  Plan Process   Supports    Services     Monitoring   Meeting
               Assessment

              System Requirements (Federal, State, Organizational)
Logic Models

                                                 Short-Term Mid-Term Long-Term
Inputs        Activities      Outputs            Outcomes Outcomes Outcomes
      What           What     What happens           What are      What are        How will
                                immediately
  resources        specific           and are     the changes     the results    people and
     do we     actions will        “tangible”      to practice,        of the       families
have/need?       we take?          changes –        processes,      practice,       lives be
                                   resources,      or policies?     policy, or   improved?
                              trainings, etc.?
                                                                  procedure
                                                                   changes?
Short-Term Outcomes             Mid-Term Outcomes                Long-Term Outcome

                                                                 Individuals and families will
 “Front Door” practices that       Improved access and
                                                                     know more about the
are discovery and exploration          navigation
                                                                    possibilities, have higher
  based, and focus on how
                                                                expectations, and will access
 services supplement what’s
                                                                   services as part of how to
           working              Individuals and families will
                                                                  reach the envisioned good
                                    start discovery and
                                                                                life
                                    exploration sooner
Outputs                  Short-Term Outcomes       Mid-Term Outcomes         Long-Term Outcome

       Orientation (or other
  training/capacity building) for
    people/families about the                                                         Individuals and families
    culture and what to expect      “Front Door” practices
                                                              Improved access and      will know more about
 (including what’s required and     that are discovery and
                                                                    navigation         the possibilities, have
the choices a person will need to   exploration based, and
                                                                                        higher expectations,
     make at each step of the       focus on how services
                                                                                      and will access services
             process)                 supplement what’s
                                                             Individuals and families as part of how to reach
                                           working
                                                             will start discovery and   the envisioned good
                                                               exploration sooner                life
Transparent process for tracking
  progress of application, with
ongoing connection and updates
Inputs                             Activities                      Outputs             Short-Term       Mid-Term        Long-Term
                                                                                                   Outcomes         Outcomes         Outcome

Self-Advocate and Family Groups   Developing messages and tools to
 develop and design a common          communicate clearly and
message that can be shared and      succinctly what the waiver is
        universally used             intended to do for people
                                                                          Orientation (or
                                   Update the website to be more          other
                                     family friendly, and include         training/capacity                                       Individuals
                                  guidance/tools for discovery and        building) for                                           and families
                                                                          people/families
                                                                                                 “Front Door”
                                             exploration                                                                          will know
                                                                          about the culture      practices that   Improved
                                                                                                                                  more about
                                                                          and what to expect     are discovery    access and
                                     Update Indiana Community                                                                     the
                                     Connect to include “if you’re
                                                                          (including what’s      and              navigation
                                                                          required and the                                        possibilities,
                                  applying, you’ll need to know this                             exploration
                                                                          choices a person                                        have higher
                                    information – your vision of a                               based, and
                                                                          will need to make at                                    expectations,
                                  good life for you/your loved one”       each step of the
                                                                                                 focus on how     Individuals
                                                                                                                                  and will
                                                                          process)               services         and families
                                                                                                                                  access
                                                                                                 supplement       will start
                                                                                                                                  services as
                                  Revamp the first eligibility letter –                          what’s           discovery and
                                                                                                                                  part of how
                                   giving families a roadmap/visual                              working          exploration
                                                                          Transparent process                                     to reach the
                                  of how the process works, where                                                 sooner
                                                                          for tracking                                            envisioned
                                  you are in the process, next steps
                                                                          progress of                                             good life
                                                                          application, with
                                                                          ongoing connection
                                   Cross- system education (taking        and updates
                                       the message to others)

                     What are additional activities – things we can do – to reach the outcomes?
                          What can YOU/YOUR ORGANIZATION contribute as an input?
Short-Term Outcomes                    Mid-Term Outcomes                     Long-Term Outcome

                                       Ongoing discovery and exploration
                                        that drives ongoing planning and
                                              provision of supports
 Improved process for people to
                                                                            Quality is defined by the person and
     choose their provider
                                                                            their vision for a good life, and who
                                      Measure quality outcomes according
                                                                            supports are helping them achieve
Rewards for providers are based on            to the individual
                                                                                          that vision
 quality of supports (not quantity)

                                          Qualifications and processes
                                      recognize and align with values and
                                                   principles
Outputs                   Short-Term         Mid-Term Outcomes       Long-Term Outcome
                                  Outcomes

Restructured timelines for
“rolling” assessment and                              Ongoing discovery
         planning                                    and exploration that
                                                        drives ongoing
  Flexibilities in waiver                                planning and
                             Improved process for
   authorizations and                                provision of supports
                               people to choose                               Quality is defined by
        approvals
                                their provider                                the person and their
                                                                             vision for a good life,
   Updated incident                                   Measure quality
                             Rewards for providers                           and who supports are
   monitoring system                                 outcomes according
                              are based on quality                           helping them achieve
 and practices to ensure                              to the individual
                                of supports (not                                   that vision
     dignity of risk
                                    quantity)
  Provider rating process                             Qualifications and
   based on quality with                             processes recognize
 identified outcomes and                             and align with values
indicators that are shared                              and principles
       transparently
Inputs                    Activities                  Outputs         Short-Term     Mid-Term         Long-Term
                                                                               Outcomes       Outcomes          Outcome
                        Develop an assessment that
                                                            Restructured
                        aligns with the PCISP
                                                            timelines for
                                                              “rolling”
                                                             assessment
                                                                                                Ongoing
                                                            and planning                     discovery and
                        Develop methodologies to get                                          exploration      Quality is
                        feedback from the individual       Flexibilities in                   that drives     defined by
                                                                                Improved
                        re: their services​                   waiver                            ongoing
                                                                                                              the person
                                                                               process for   planning and
                                                           authorizations
                                                           and approvals
                                                                                people to     provision of     and their
                                                                              choose their      supports       vision for
                        Change the quarterly reporting                           provider                        a good
                                                              Updated
 Provider to provider   from providers to be aligned
                        with the PCISP
                                                              incident                          Measure         life, and
                                                                              Rewards for
    peer mentor                                             monitoring
                                                                               providers
                                                                                                 quality           who
                                                               system                          outcomes
       program                                                                 are based      according to
                                                                                                               supports
                                                           and practices                                           are
                                                                               on quality    the individual
                                                             to ensure
                                                           dignity of risk
                                                                              of supports                        helping
                        Clarify the role of provider and                          (not
                                                                                             Qualifications
                                                                                                                  them
                        establish aligned                                      quantity)
                        expectations/accountability        Provider rating                   and processes      achieve
                                                           process based                       recognize      that vision
                                                           on quality with                   and align with
                                                                                              values and
                                                              identified                       principles
What are additional activities – things we                 outcomes and
   can do – to reach the outcomes?                         indicators that
 What can YOU/YOUR ORGANIZATION                               are shared
                                                            transparently
        contribute as an input?
Short-Term Outcomes               Mid-Term Outcomes                Long-Term Outcome

                                                                 Quality is defined by the person
People choose what they talk
                                 People know their rights and    and their vision for a good life,
 about at, and who is part of,
                                 speak up when they feel their    and who supports are helping
   their planning meeting
                                   rights are being violated        them achieve that vision
Outputs    Short-Term         Mid-Term           Long-Term
                                   Outcomes           Outcomes            Outcome

                                                                          Quality is
                                                                       defined by the
What are immediate,               People choose                          person and
                                                     People know
“tangible” changes –              what they talk                       their vision for
                                                      their rights
resources, trainings,             about at, and
                                                     and speak up
                                                                         a good life,
        etc.?                     who is part of,                         and who
                                                    when they feel
                                  their planning                        supports are
                                                    their rights are
                                     meeting                            helping them
                                                    being violated
                                                                        achieve that
                                                                            vision
Inputs               Activities        Outputs    Short-Term   Mid-Term   Long-Term
                                                  Outcomes     Outcomes    Outcome
              Capacity building for
              self-advocates for
              leading                                                  Quality is
                                                              People defined by
                                                   People      know       the
                                                   choose               person
                                                               their
                                                    what               and their
                                                              rights   vision for
                                                  they talk     and     a good
                                                 about at, speak up life, and
                                                  and who when the        who
                                                 is part of,   y feel  supports
                                                    their      their       are
                                                  planning rights are helping
                                                  meeting                them
                                                               being    achieve
                                                             violated that vision

   What are additional activities – things we can do – to reach the outcomes?
        What can YOU/YOUR ORGANIZATION contribute as an input?
Outputs         Short-Term Outcomes      Mid-Term Outcomes    Long-Term Outcome

                                                                Quality is defined by
Core competencies                                               the person and their
    and related      Incorporation of core
                                             Consistency across   vision for a good
                       competencies in
 expectations for                                                   life, and who
                       training, contract    case management
  case managers     requirements, reviews,
                                                                supports are helping
                                                companies        them achieve that
     (across all              etc.
   touchpoints)                                                          vision
Inputs          Activities       Outputs         Short-Term      Mid-Term       Long-Term
                                                 Outcomes        Outcomes        Outcome

                                                                                Quality is
                                   Core                                      defined by the
                             competencies                                      person and
                               and related                    Consistency    their vision for
                              expectations                     across case     a good life,
                                                                                and who
                                 for case                     management      supports are
                                managers                       companies      helping them
                                (across all                                   achieve that
                              touchpoints)                                        vision

         What are additional activities – things we can do – to reach the outcomes?
              What can YOU/YOUR ORGANIZATION contribute as an input?
• Tools and guidance for
                   families to think about
                   where they are, where
                   they want to go and
                   start future planning
Shared Themes      now – then think
                   about how services fit
across Outputs     into that
                 • Peer to peer support
                   and connections
                 • Clear expectations and
                   regulations that are
                   aligned with the
                   values/culture
Next Steps

    Between now and our next                     At our next meeting:
           meeting:
        Brainstorm ideas of “inputs”:             Sharing inputs and activities
                                                 with each other and develop an
What can you/your organization contribute to               action plan
        the activities and outputs?
DDRS Advisory Council Next Meeting

• Next Meeting:
   • Wednesday, August 18
   • 10 am – Noon
   • Location: In-Person
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