EN GAG E - WORKING TOGETHER FOR MID AND SOUTH ESSEX EASTER PHARMACY OPENING TIMES
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T H E L AT E S T N E W S F R O M M I D E S S E X C C G ENGAGESPRING EDITION APRIL 2020 WORKING TOGETHER FOR MID AND SOUTH ESSEX EASTER PHARMACY OPENING TIMES
Coronavirus
WELCOME CON TE NTS
4 ShARE YOUR VIEWS
On how CCG’s across mid and
Wash your hands
south Essex should work together
Spring is here, which means it’s time
for a new issue of Engage. At the 6 LGBT Pride in Practice
forefront of everyone’s minds just
Gold awards
more often
now is the novel coronavirus known Read more about our three
as COVID-19, which I’m sure you practices that have won this award
will already have seen and heard a
lot about. 9 NHS APP
for 20 seconds Official guidance about COVID-19
is constantly changing, so rather
than offering advice in Engage that
A simple and secure way to access
a range of NHS services
11 Start4Life launches
may change before our next edition, campaign
Use soap and water or a hand sanitiser when you: we are advising people with internet access to find the latest NHS advice on starting your
• Get home or into work information on the NHS website at www.nhs.uk/conditions/ baby on solids
coronavirus-covid-19/ or alternatively, call NHS 111.
• Blow your nose, sneeze or cough 12 Tackling children's
Looking ahead, we are currently seeking the views of people mental health issues
• Eat or handle food who live in mid Essex and the rest of our wider health and care
in mid Essex
partnership footprint on how the five CCGs there, including
ours, work more closely together in future. You can also find
out about that over the page. 14 TAKE CONTROL OF
MEDICINES
Dr Anna Davey Find out why you should only order
what you need
Chair, Mid Essex CCG
Follow me on Twitter @Chair_MECCG
Page 11
Page 12 Page 3
Engage is just one of the many ways that you can keep informed Keep in touch by following us
CORONAVIRUS about our work. Connect with us through Facebook,Twitter on social media:
and our website for regular updates. You can also share any @MidEssex CCG
PROTECT feedback on Engage by emailing: MECCG.communications@ /CCGMidEssex
YOURSELF nhs.net with ‘CCG Engage feedback’ in the subject heading. Mid Essex CCG
For more information and the Government’s
& OTHERS
Action Plan go to nhs.uk/coronavirus APRIL 2020 ENGAGE
3
Share
Who’s your
your views
on how clinical commissioning
Winter Hero?
groups in mid and south Essex
are proposing to work together
Last month saw the The proposed changes are set area and how we can maintain a
out in the “Working Together for strong clinical and patient focus as
launch of a discussion Mid and South Essex – Share the CCGs come together. Steeple
Bumpstead
document for public your views on how NHS Clinical
If you require an Easy Read or
Commissioning Groups are Mid Essex CCG
feedback on the
Castle
proposing to work together” printed version of the document Hedingham
then please call our PALS team on
proposals for NHS discussion document, which looks
01245 514130 Basildon and
Finchingfield HQ: Wren House,
at how local NHS organisations Great
Chelmsford
clinical commissioning Bardfield Halstead
can meet the requirements set out Brentwood CCG Patient population: 390,000
groups (CCGs) in mid in the 2019 NHS Long Term Plan, HQ: Phoenix Court, GP practices: 43
to make health and care services
and south Essex to more joined-up and able to meet
Basildon Braintree
Great Notley
Primary Care Networks: 9
come together. the demands of the future. Discussion Document
GP practices: 35
The Long Term Plan also talks Primary Care Networks: 6
about developing Integrated Care Witham
There are 1.2 million people
Systems (ICS), with a single
living in mid and south Essex, Broomfield
strategic commissioner leading Boreham Tollesbury
who are served by a £1.64 billion on the health and care planning Chelmsford
NHS budget. Currently, five Working together for Mid Maldon
and decision making for the wider and South Essex
Great Baddow
CCGs are managing this budget. population.
Proposals to merge the five into Share your views on how NHS Clinical
Commissioning Groups are proposing to
Mayland
South
one organisation will enable the The CCGs across mid and south work together in the future Woodham
Southminster
organisations to work in a more Essex are seeking the views Rerrers
Burnham-on-Crouch
streamlined way. Decisions of local residents, healthcare
Billericay
Castle Point and
Brentwood Wickford Rayleigh
about developing health and care professionals and partner
Rochford
services can be made quicker and organisations on how we maintain Basildon Great
HQ: Pearl House,
more efficiently. a strong local focus on how best Wakering
deliver health and care services Southend-on-Sea
South
Canvey Patient population:
to meet the needs Ockendon
Corringham Island
of local people.We East
Tilbury
also want to discuss Grays
benefits and risks of Tilbury Primary Care
Proposed
planning and buying
Deadline for Final decision merger (if Networks: 4
feedback:05 later in 2020 approved) in
services over a wider April 2020
2021
Thurrock CCG
Southend CCG
Find out more about the proposed changes in the discussion HQ: Civic Centre, Southend
document which can be downloaded from each of the CCG’s Patient population: 178,000
Patient population: 181,000
websites. You can give your views and feedback online by visiting
www.surveymonkey.co.uk/r/midandsouthessexCCGs. Primary Care Networks: 4
Primary Care Networks: 5
4 APRIL 2020 ENGAGE APRIL 2020 ENGAGE
5
LGBT – Pride in Easter pharmacy
Practice Gold awards and GP-led appointments
Mid Essex Pharmacy Opening Times Easter 2020
In our Autumn 2019 edition of Engage, we LGBT Support If you need health and
care services, medication Good Friday Easter Sunday Bank Holiday
shared with you how we are piloting a programme
called Pride in Practice – a programme that
Group – or advice during the
Apr 10th Apr 12th Apr 13th
supports healthcare professionals in meeting Community 360 Easter weekend, a
BRAINTREE
Boots, 7 George Yard Shopping Ctr, 10:00 - 16:00 Closed Closed
number of pharmacies Braintree, Essex, CM7 1RB
the needs of their lesbian, gay, bisexual and Tesco, Instore Pharmacy, 1 The Square, 08:00 - 20:00 Closed 09:00 - 18:00
are open over the public Great Notley, Braintree, Essex, CM77 7WW
trans (LGBT) patients. holidays on Friday 10 April BURNHAM-ON-CROUCH
The first working group and Monday 13 April. Savages Pharmacy, 22 Station Road, Closed 11:00 - 14:00 Closed
We have teamed up with the Burnham-on-Crouch, Essex, CM0 8BQ
LGBT Foundation to run the pilot meeting for a local LGBT You can see the provisional list
and opening times below, but CHELMSFORD
scheme and since its launch, Support Group will be please note some details may Boots, 1 The Vineyards, Great Baddow,
take-up by local GP surgeries has
been fantastic. We are pleased taking place this April. be subject to change. The final Chelmsford, Essex, CM2 7QS 10:00 - 16:00 Closed Closed
Boots, 10-12 Torquay Rd, Chelmsford,
to share that three surgeries Commuity360 (a charitable list will be available on the CCG Essex, CM1 6NF 10:00 - 16:00 Closed Closed
have received a Pride in Practice organisation supporting voluntary website closer to the Easter Boots, 133 Sunrise Ave, Chelmsford,
Gold Award: Fern House Surgery and community groups in the break. Essex, CM1 4JW 10:00 - 16:00 Closed Closed
Braintree District and Colchester Boots, 29 The Meadows, Chelmsford,
in Witham, Writtle Surgery and Don’t forget, as well as filling Essex, CM2 6FD 09:00 - 17:30 Closed 10:30 - 16:30
North Chelmsford Health Centre. areas) and Outhouse East (an
prescriptions, pharmacists are Boots, 3 Hadfelda Square, Hatfield
organisation that offer support and Peverel, Chelmsford, Essex, CM3 2HD Closed Closed 10:00 - 16:00
healthcare professionals who can
Pride in Practice, produced by the information to the lesbian, gay, Boots, 43 High Chelmer, Chelmsford,
bisexual and transgender people advise on treatment for minor Essex, CM1 1DD 08:30 - 18:00 Closed 08:30 - 18:00
LGBT Foundation and funded by conditions and identify when you
the Government Equalities Office, of Essex) have been working Boots, 51A Moulsham St, Chelmsford,
together to set up a support group need more urgent care. Essex, CM2 0HY 10:00 - 16:00 Closed Closed
trains healthcare professionals Boots, 6 Eves Corner, Danbury,
for LGBT people. You can also request an
to meet the needs of their LGBT Chelmsford, Essex, CM3 4QF 10:00 - 16:00 Closed Closed
patients, from making a practice The first meeting for the group is appointment with a GP, Advanced Boots, Chelmer Village Retail Pk, Chelmer
Village Way, Chelmsford, Essex, CM2 6XE 09:00 - 20:00 Closed 10:30 - 16:30
more welcoming to ensuring that taking place on Thursday 2 April, Nurse Practitioner or practice
Boots, Writtle Rd, Chelmsford,
patients are addressed in an at the Swiss Bell, Mountbatten nurse at the Extended Access Essex, CM1 3RW 10:00 - 16:00 Closed Closed
appropriate way. Road, Braintree, CM7 9UL, Service on weekends and bank Colecross Ltd, 1 Hylands Parade, Wood St,
Following their success, the starting at 11am. There is plenty of holidays. You can book Extended Chelmsford, CM2 8BW Closed 13:00 - 16:00 Closed
In 2018 the Government Minister for Equalities, Baroness parking available at the venue and Access appointments a week in Lloyds Pharmacy Inside Sainsbury’s,
2 White Hart Lane, Springfield, Chelmsford,
Equalities Office launched a £1m coffee and cake will be available. advance through your own GP
Williams, congratulated our three CM2 5PA 09:00 - 17:00 Closed 09:00 - 17:00
health grant scheme to fund surgeries for completing the The Swiss Bell Inn is a welcoming surgery’s reception team, or when Maylandsea Pharmacy, Imperial Avenue,
your surgery isn’t open, by calling Maylandsea, Chelmsford, Essex, CM3 6AH Closed 10:00 - 13:00 Closed
projects that ensure LGBT people programme, demonstrating a real and supportive environment and
Morrisons Pharmacy, Morrisons
get the right healthcare support, commitment to providing excellent has been offered as a safe place NHS 111. Supermarket, Dickens Place, Copperfield Rd,
and appointed a National Adviser and appropriate care to their for the local community for more Again, more details will be
North Melbourne, Chelmsford, CM1 4UX 09:00 - 18:00 Closed 10:00 - 16:00
for LGBT health. LGBT patients. than 20 years. It hosts the local available on our website closer
Tesco Pharmacy, In-Store Pharmacy,
Princes Road, Chelmsford, Essex, CM2 9XW 06:30 - 22:30 Closed 09:00 - 18:00
photography club, sponsors a
to the time. You can also check Tesco Stores Limited, Tesco Store, 47-53
local junior football team, oversee Springfield Rd, Chelmsford, CM2 6QT 08:00 - 20:00 Closed 09:00 - 18:00
service availability and find out
the “community calendar” and
has supported charities covering more about Extended Access at
www.midessexextendedaccess. EARLS COLNE
mental health, cancer and children Boots, 50 High Street, Earls Colne,
with life-limiting illnesses, among nhs.uk. Colchester, Essex, CO6 2PB 10:00 - 16:00 Closed Closed
many others.
HALSTEAD
So if you, a friend or family Boots, 69-71 High Street, Halstead,
member identifies as LGBT, Essex, CO9 2JD 08:30 - 18:00 Closed 10:00 - 16:00
why not let them know about
the meeting? Everyone will be
6 APRIL 2020 ENGAGE welcome. APRIL 2020 ENGAGE
7
“ I use the NHS App to book my
GP surgery appointments and
NHS App
order repeat prescriptions to help
manage my kidney condition.”
There is a now a simple and secure way
to access a range of NHS services on your
Year of the
smartphone or tablet: the NHS App. Nurse and
You can use the NHS App to:
Midwife
• check your symptoms
• find out what to do when you need help urgently
• book and manage appointments at your GP surgery
2020 is Florence Nightingale’s
• order repeat prescriptions bicentennial year, designated
• view your GP medical record securely by World Health Organisation
as the first ever global Year
• register to be an organ donor of the Nurse and Midwife.
• choose how the NHS uses your data Nurses and midwives make
up the largest numbers of
the NHS workforce. They are
highly skilled, multi-faceted
Patients at all GP surgeries professionals from a host of
across mid Essex can now use backgrounds that represent
features of the NHS App (though our diverse communities. 2020
the full range depends on which is our time to reflect on these
surgery you are registered with). skills, the commitment and
expert clinical care they bring,
Once you are registered to use
and the impact they make on
the app and your identity checked,
the lives of so many.
the app will securely connect to
information from your GP surgery. The Year of the Nurse and
To keep your access secure, Midwife is our chance to
Lauren, midwife
a security code will go to your showcase and celebrate the
phone each time you use the app. professions. Nursing and
Natalie Brooks, CCG Clinical midwifery touch all of our lives
Nurse Specialist and NHS App It’s free and owned by the NHS at some point: we all have
ambassador says so you know your personal data is a connection, and we want
always secure. everybody to be involved.
“The great thing about the NHS
You can find it in in Google and Across mid and south Essex,
app is that, 24/7 wherever you
Apple app stores.” we are planning a series of
are, you can conveniently order
activities to celebrate the
repeat prescriptions, view your GP If you have any issues using or professions and to engage
medical record, and quickly check downloading the app, check the people right across England.
symptoms. NHS App help and support page. Please keep an eye on our
Your NHS, your way You can also book, cancel and
track appointments at your GP
website and social media for
me information about how you
Download the NHS App surgery and you can also gain
access to NHS 111 online – which
can get involved.
means you can quickly check
which type of you need.
Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
APRIL 2020 ENGAGE
9
Link Programme Start4Life
launches campaign
Children and young to support parents to introduce
people’s mental
health is vital to their
solid foods to their baby
wellbeing. Statistics
from the Children’s
Society show that Public Health England (PHE) has
75% of all mental launched a Start4Life ‘Introducing
health problems are Solid Foods’ campaign, offering
established by the parents support and advice on
time someone introducing solid foods to their baby,
reaches the age of 18. during what can be a confusing time.
It has also become The ‘weaning hub’ on the Start4Life website is
evident that 75% here to support parents during their weaning journey.
of young people Packed with NHS-endorsed advice and tips, plus
simple, healthy recipes, it puts everything parents
experiencing mental need to know in one place.
health problems do not
Official advice is that most babies should not start
solid foods until they are around six months old.
A programme has recently
By this point their bodies are better able to cope
launched across mid and south
with solid foods and they are more able to feed
Essex to get children and young
themselves. They are also better at moving food
people the mental health support
around their mouth, chewing and swallowing.
they need, when they need it.
The last UK Infant Feeding Survey showed that
The Link Programme, part of three-quarters of parents had introduced solid
a national initiative funded by foods by the time their baby is five months old.
the Department for Education,
A new survey of 1,000 mothers of young children
supported by NHS England and
conducted for PHE found one in three mums (34%)
led by the Anna Freud Centre, One in nine young people aged 5 college staff will allow them to felt pressure to wean their baby before six months
is designed to support staff in to 15 had a diagnosable mental influence future service planning and a majority of mums (71%) felt weaning pressure
schools and colleges. These are health condition in 2017 and too. from friends or family. The new research highlights
the people who are often best- teenagers with a mental health the pressures mums with young children feel and
placed to recognise when a child disorder are more than twice as We’ll keep you updated with how the impact this has on their parenting decisions with
is struggling, to spot when young likely to have a mental health the programme develops and the 83% feeling they have to get it right all of the time as
people need help and to signpost disorder in adulthood. impact it has for young people a mum.
them to specialist services. across Essex.
The aim of the Link Programme is
to improve mental health support
for children and young people, For expert advice and support on making
including identifying mental health healthy weaning easy, go to:
issues before they become more www.nhs.uk/start4life/weaning
critical. Workshops for school and
10 APRIL 2020 ENGAGE APRIL 2020 ENGAGE
11
Learning disability Involving our
health checks communities
parents of young children living
Did you know that With Nathalie in mid Essex to find out how we
can help parents to access health
people with a learning Wright Lay Board
advice for their child/children
Member Patient
disability often have and Public
as easily as possible. This
survey provided the CCG with
both poorer physical Engagement information about how they can
better target parents with child
and mental health health information and services.
The GP or practice nurse will It’s been a busy few months at The survey has also given good
than the general often carry out additional tests if the CCG, not just because of feedback about the child health
there are any other health risks winter and recent work around the
population? for specific learning disabilities. COVID-19 virus, but in looking at
app and about how the CCG
can make this even easier for
People with Down’s syndrome, how we take local health and care parents to use. You can read the
Here in mid Essex one of the for example, may need a test services into the future. We talked feedback received here https://bit.
ways we’re trying to change that to see if their thyroid gland is about how we’re involving you in ly/2Q3PpoL . You can also view
is promoting free annual health working properly. plans for the five mid and south the CCG engagement report here
Essex CCGs to come together, https://bit.ly/39I7gcy
checks at GP practices for adults
The person having a health but we have also been involving
and young people aged 14 and up
check will be asked permission to our communities in a variety We wanted to give them a chance
who have a learning disability. of other ways.
share information their with other to hear from a GP and community
There’s nothing for people having a health check to be services, which can help make pharmacist about health and
An annual health check helps To encourage more people with
sure they get the right support, medicines, and most importantly,
people stay well by giving them worried about, so here is what they can expect. learning disabilities to have
for example if they need to go ask questions face to face.
the space to discuss their health A GP or practice nurse will: their annual health checks, we
and allow their GP surgery to into hospital. have worked with charities and But for those who were unable
identify potential health problems • do a physical check-up, including weight, heart rate, organisations that support the to go along, we also have a
early, which can get them the right blood pressure and taking blood and urine samples The GP or practice nurse will people eligible for the checks smartphone and tablet app
care and often prevents the issue also offer health information, – including City of Chelmsford available with much of the
becoming more serious health. • talk about staying well and help to identify what support such as advice on healthy Mencap, Sport for Confidence advice. It’s called the Mid Essex
might be needed for that eating, exercise, contraception or and InterAct. Child Health App and you can
People with learning disabilities • ask about possible problems more common for people stopping smoking. download it, free, from the Apple
do not have to be ill to have a These local groups have invited App Store and Google Play. We
with learning disabilities, such as epilepsy, constipation us along to events they run so
health check – in fact, most have GPs and nurses are always continue to promote the app
and problems with swallowing happy to talk to anyone worried we can ask people with learning
their check when they’re feeling through our partnership with
absolutely fine! Everyone aged • talk about any medicines being used about seeing them, or who has disabilities work with us on the schools and other organisations,
14-plus who is registered at their a suggestion about making their design of leaflets, letters and and will be running more
GP practice as having learning • check how any long-term health conditions such as asthma health check better. NHS staff other materials that they feel workshops for parents of young
disability should be invited to an or diabetes are going want everyone to have a good would remind and reassure them children in the coming months.
annual health check every year. about health checks. It was a Keep an eye on our social media
• talk about other health appointments such as physiotherapy experience of the service.
hugely helpful process and we’d pages for more details!
or speech and language therapy like to thank everyone who gave
If you or a person with learning
us their time to speak with us. There’s lots more I could talk
disabilities who you support • ask if family members and others supporting someone with about, but I’m running short of
hasn’t received an invitation in the learning disabilities are getting what they need We have also been talking space, so if you want to find out
past year, you can ask your GP with new parents about how to
• help to make sure that things go well when under-18s move more about how we’ve been
practice to book you one. recognise health issues in their involving our residents in our
into adult services young children, so they know work, you can read a much fuller
Usually this will be fine, but if your when a health problem can be account of what you told us –
practice says no, ask the local safely looked after at home and and what we did about it – in our
community learning disability team when more help might be needed. 2019/20 Engagement Report,
for advice. They should be able to To find out more, you can watch a film about annual health checks available from our website. We’re
help you access an annual health We’ve arranged workshops in
for people with a learning disability at youtu.be/_C8R_bJdLSQ. very proud of how we’ve worked
check at an alternative location. our communities that have had
some brilliant involvement from with you to improve local health
parents. Earlier this year the services!
CCG launched a survey aimed at
12 APRIL 2020 ENGAGE APRIL 2020 ENGAGE
13
Take control of your
medicines and only
order what you need
Did you know that over-ordering
Medicine wastage
is a growing problem medicines contributes to the
in the NHS. To help
us address this issue
£2 million wasted
were asking residents
of mid Essex to follow
on medicines
two golden rules of each year in mid Essex?
ordering:
Only order
what you need
Order in a timely
manner
Order your
medicines yourself
TakeElectronic
control
Prescription
of your
Electronic medicines
Repeat Would you like
Dispensing (eRD) advice about your
andService
only order what you need
If you don’t need the medicine
please don’t order it! If you need
the medicine in the future you
It usually takes around 3-4 You are best placed to order your medicines or how
If you regularly get a prescription
can still request it and it will not
working days to process and
dispense your prescription so
repeat medicines directly from
the surgery and this is best done Most prescriptions are now to order them?
for the same medicine(s), this
service is of benefit to you.
disappear from your repeat list. order your medicines when you electronically. signed, sent and processed
electronically. You have two Your doctor will give your If you would like to find out more
have one week of medicines
about any of the mentioned
Check your bag left but no earlier. Check your
medicines cupboards at home
• You can now order using
the new NHS app, which Did you know that over-ordering medicines contributes
choices for how this works: chosen pharmacy or dispenser
permission to dispense a series of prescription services please
speak to your community
of medication immediately before you order to will allow you to see your • You can choose a pharmacy prescriptions for you. The number
before you leave
avoid additional medicines being
supplied which you do not need.
prescribed medications and
order a repeat prescription.
to the £2m wasted
or dispenser to dispense all
your prescriptions. When youon medicines each year in mid Essex?
of repeat prescriptions you can
get will be determined by how
pharmacist or the prescription
team at your GP surgery.
get a prescription, it will frequently your doctor requests
the pharmacy • The app is quick and easy to be sent electronically to the that you have a medication review
Anyone who is on long term
regular medication will be offered
use and is available free from dispenser you have chosen. (usually every 12 months).
Even if you never open them,
once medicines have left the the Apple App Store and Simple things you can do to help you take charge of your medicines
You can collect your medicines
an annual medication review with
a clinical pharmacist, advanced
pharmacy, they cannot be Google Play Store – just or appliances without having This means you won’t have to re- nurse practitioner or GP.
recycled or used by anyone search “NHS APP”. to hand in a paper prescription. order from your GP practice every
else. • Check what you have at home before ordering more
or medicines
time you need more medicine.
Remember Pharmacists are
Alternatively, you can ask your • You can decide each time You can go to your pharmacy to experts in medicines and can help
If you have regular repeat pharmacy or dispenser for a • Order medicines one week before you run out
you are issued a prescription
where you would like it to be
collect your medicine when you people stay as well as possible.
medicines on prescription paper repeat medicines ordering are due for a new supply. Each
slip. On this slip you can tick the dispensed. When you are time you collect, ‘Open the Bag’ Advanced Nurse Practitioners
there are a few more simple
things you can do to reduce medicines you need and put a • Order through the NHS App
issued a prescription, you and check you only have what are highly-trained professionals
line through the items you do not will be given a paper copy that you need- hand back anything and can undertake reviews of
medicine wastage and save
time for you and your GP need that month. You will be able
to request these medicines in the
• Drop off your repeat prescription request slip at your
you can take to any pharmacy
or other dispenser in England.
that you don’t before you leave patients, just like GPs.
practice. the pharmacy.
future if you need them. Take or GP surgery, with the items you need ticked and the items
The paper copy will contain
post the paper repeat medicines a unique barcode that will
ordering slip to your GP practice. not needed crossed through
be scanned to download your
prescription from the secure
14
NHS database
APRIL 2020 ENGAGE APRIL 2020 ENGAGE
15
Your practice team
is here to help you
A range of healthcare professionals work
alongside GPs in this practice, or locally,
to ensure you get the right care for
your needs as quickly as possible.
Talk to the reception team
to find out more.
www.nhs.uk
You can also read
