Global Regulatory Developments in Investor Protection - May 2018 - IFIC.ca

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Global Regulatory
Developments in
Investor Protection
May 2018
OVERVIEW
Securities regulators in Canada and around the world have increased their focus in recent
years on regulatory reforms to improve investor protection. These deliberations have led to a
growing interest in how to address potential conflicts of interest in the sale of retail investment
products.

There is no consensus on how to deal with potential conflicts. Approaches range from
imposing a statutory best interest or fiduciary duty on advisors, to enhancing transparency
and disclosure, to improving advisor proficiency and, in the most extreme cases, to banning
embedded commissions.

This document tracks major regulatory initiatives and associated impacts in 16 key international
markets. It will be updated periodically to reflect ongoing developments.

TABLE OF CONTENTS
Summary����������������������������������������������������������������������������������������������������������������������������������������1
Australia���������������������������������������������������������������������������������������������������������������������������������������� 3
Canada�������������������������������������������������������������������������������������������������������������������������������������������4
Denmark����������������������������������������������������������������������������������������������������������������������������������������5
European Union��������������������������������������������������������������������������������������������������������������������������6
Germany���������������������������������������������������������������������������������������������������������������������������������������� 7
Hong Kong������������������������������������������������������������������������������������������������������������������������������������8
India�������������������������������������������������������������������������������������������������������������������������������������������������9
Ireland������������������������������������������������������������������������������������������������������������������������������������������ 10
Japan��������������������������������������������������������������������������������������������������������������������������������������������� 11
Netherlands�������������������������������������������������������������������������������������������������������������������������������� 12
New Zealand������������������������������������������������������������������������������������������������������������������������������ 13
Singapore������������������������������������������������������������������������������������������������������������������������������������ 15
South Africa�������������������������������������������������������������������������������������������������������������������������������� 16
Sweden����������������������������������������������������������������������������������������������������������������������������������������� 17
United Kingdom������������������������������������������������������������������������������������������������������������������������ 18
United States���������������������������������������������������������������������������������������������������������������������������� 20
Banning Embedded Commissions Around the World������������������������������������������������� 21
1

Summary

The most common approaches that have been pursued to enhance investor protection and
address potential conflicts of interest include enhanced disclosure, targeted reforms to improve
the advisor-client relationship, imposing a statutory best-interest standard or fiduciary duty on
advisors, and in select jurisdictions, banning embedded commissions.

Across jurisdictions, there are inconsistencies in the types of products being regulated, with
some jurisdictions imposing restrictions just for investment products, while other jurisdictions
address virtually all deposit, insurance, investment, mortgage and other commission-driven
products.

Different jurisdictions have approached the issue of potential conflicts of interest in different
ways and there is no single regulation that effectively addressed these concerns in their entirety.
However, the detailed analysis by country on the following pages reveals a number of significant
trends:

1. Few jurisdictions have banned embedded commissions
   The most extreme measure – banning embedded commissions – has been evaluated by
   securities regulators in many jurisdictions. Only four (Australia, the Netherlands, the United
   Kingdom and South Africa) have taken action or opted to proceed.

   Securities regulators and governments in other countries, including Denmark, European
   Union, Germany, Hong Kong, India, Ireland, New Zealand, Singapore, Sweden, Switzerland,
   and the U.S., have examined this option and explicitly ruled out a total ban on embedded
   commissions. Other countries have examined regulatory responses to conflicts of interest
   more broadly and have decided to continue to allow for the use of embedded commissions.

   While Europe, through the Markets in Financial Instruments Directive II (MiFID II), prohibits
   independent advisors from accepting commissions, the independent advice channel is one
   of the smallest channels in the European funds industry, representing just 11% of assets. The
   vast majority of fund sales are made through banks, where the MiFID II prohibition does not
   apply.

   In all, only 13% of total worldwide mutual fund assets of $49.3 trillion are covered, or slated to
   be covered, by a ban on embedded commissions.

                                                                  Global Regulatory Developments in Investor Protection (May 2018)
2

Summary

2. Even fewer jurisdictions have created a fiduciary or best interest standard
   Australia is the only country that has adopted a broad statutory best interest standard for
   advisors in the sale of retail funds.

   In the U.S., the Department of Labor (DOL) has adopted a rule that expands the definition
   of “fiduciary” under the Employee Retirement Income Security Act by requiring investment
   advisers who provide advice to retirement accounts—including broker-dealers and insurance
   agents—to abide by a fiduciary standard. Full implementation of all elements of the rule -
   which faces legal challenges – has been pushed to July 1, 2019.

3. Enhanced disclosure is the favoured regulatory option in most jurisdictions
   The majority of markets have made enhanced disclosure a key element of newly developed
   financial principles and policies. The majority of disclosure has come in the form of detailed
   information on fees and commissions to improve transparency.

4. Early evidence tells cautionary tale
   Most of the foreign regulatory changes are recent with little independent research available
   to evaluate their impact. However, early evidence can serve as a guide to other regulators
   that are considering similar changes. In the U.K. for example, while the quality of investment
   advice is considered to be improved, there is strong evidence of an advice gap without
   any clear evidence of a reduction in “mis-selling” incidents or a reduction in total costs to
   investors.

                                                                 Global Regulatory Developments in Investor Protection (May 2018)
3

Australia

   Ban on           Major
 Embedded         Regulatory      Yes/No                          Recent Developments
Commissions?      Initiatives

                                               Regulatory Status: Integrated – Australia Securities
                                               and Investments Commission (ASIC) – supervision
                                               of securities, derivatives, general and life insurance,
                   Fiduciary
                                               superannuation, margin lending, carbon units, deposit
                   Duty/ Best
                    Interest                  accounts and means of payment facilities

                   Standard                    The Australian Government introduced ‘Future
                                               of Financial Advice’ (FoFA) reforms in 2012, with
                                               compliance beginning in 2013. Reforms include:

                                               •   A ban on conflicted remuneration structures
                                                   including commissions and volume based payments
                                                   in relation to the distribution of and advice on a
                                                   range of retail investment products but excluding life
                                                   insurance;
                   Enhanced
    YES            Disclosure                 •   A duty for financial advisers to act in the best
                                                   interests of their clients;
                                               •   An opt-in obligation that requires advice providers to
                                                   renew their clients’ agreement to ongoing fees every
                                                   two years; and
                                               •   An annual fee disclosure statement requirement
                                                   showing the amount of fees paid by the client, the
                                                   services that they were entitled to receive, and the
                                                   services that they did receive.

                    Targeted                   These reforms are currently applicable to all financial
                    Reforms                   products except life insurance; however, ongoing
                                               governmental and regulatory inquiry and action may
                                               result in removing or limiting the exception of life risk
                                               insurance products from the conflicted remuneration
                                               ban.

IMPACTS
Australia is undertaking Post-Implementation Review of certain elements of Future of Financial Advice (FoFA)
reforms. However, potential negative impact on savings and advice is limited as Australia’s fund industry is
underpinned by Australia’s government-mandated retirement scheme (superannuation), which requires all
employers to make tax-deductible superannuation contributions on behalf of their employees (9.5% of wages).

                                                                        Global Regulatory Developments in Investor Protection (May 2018)
4

Canada

   Ban on        Major
 Embedded      Regulatory    Yes/No                    Recent Developments
Commissions?   Initiatives

                                      Regulatory Status: Non-Integrated – Securities
                                      regulation is separate from banking and insurance
                                      regulation and is done at the provincial and territorial
                                      level. The 13 securities regulators (10 provincial and 3
               Fiduciary              territorial) cooperate through the Canadian Securities
               Duty/ Best             Administrators (CSA).
                Interest      
               Standard               In Canada, regulatory changes have focused on
                                      improved transparency and disclosure. The Canadian
                                      Securities Administrators (CSA) have enhanced point
                                      of sale disclosure and the annual reporting of fees and
                                      performance. Starting in 2017, investors began receiving
                                      annual statements showing, in dollar terms, the fees
                                      associated with distribution and advice related to their
                                      accounts and the annual return of their investments
                                      on a dollar-weighted basis. The CSA is engaged in a
                                      multi-year research project to examine the impact of
                                      these changes on firm practices, product sales, fees
                                      and performance, distribution trends, as well as investor
               Enhanced
    NO
               Disclosure            knowledge and behavior. Early survey research by
                                      the CSA, the British Columbia Securities Commission
                                      and Pollara have found increased awareness of
                                      fees following the first delivery of enhanced annual
                                      disclosure statements and indicators of behaviour
                                      change.

                                      The CSA is also planning to publish rule proposals
                                      aimed at improving the client/advisor relationship
                                      through targeted reforms, including to address conflicts
                                      of interest, know your client, know your product,
                                      suitability and relationship disclosure.

                Targeted              The CSA has also consulted and may issue future guidance
                Reforms              or rules on a potential regulatory best-interest standard.

                                      Finally, the CSA has also consulted on banning embedded
                                      commissions and is expected to issue an orientation paper
                                      in 2018 that will provide guidance on the CSA’s planned
                                      direction.

                                                              Global Regulatory Developments in Investor Protection (May 2018)
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Denmark

    Ban on               Major
  Embedded             Regulatory      Yes/No                         Recent Developments
 Commissions?          Initiatives

                                                    Regulatory Status: Integrated – The Danish Financial
                                                    Supervisory Authority is responsible for regulation,
                                                    supervision and collecting statistics from financial
                       Fiduciary                    sector participants. These include banks, stock
                       Duty/ Best                   exchanges, securities and money market brokers,
                        Interest                   clearing and registration organizations, insurance
                       Standard                     companies, pension funds, insurance brokers,
                                                    investment companies and investment associations.

                                                    •   Regulators have assessed and rejected a total ban
                                                        on commissions.

                                                    •   Denmark abides by MiFID II but will not “gold- plate”
                                                        the rules.

       NO
                       Enhanced
 (beyond MiFID
                       Disclosure        
  requirement)

                        Targeted
                        Reforms          

KEY REFERENCE
Denmark will not gold-plate MiFID II inducement rules by David Ricketts, Ignites Europe. Published February 4, 2016.

                                                                          Global Regulatory Developments in Investor Protection (May 2018)
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European Union

   Ban on              Major
 Embedded            Regulatory      Yes/No                          Recent Developments
Commissions?         Initiatives

                                                  Regulatory Status: Non-integrated – European Securities
                                                  and Markets Authority (ESMA) – Provides only securities
                                                  supervision at EU level but rules must be implemented at
                     Fiduciary                    state level.
                     Duty/ Best
                      Interest                   MiFID provides, as a high-level principle that, when providing
                     Standard                     investment services to professional clients and retail
                                                  clients, a firm must act honestly, fairly and professionally in
                                                  accordance with the best interests of its client.

                                                  The major regulatory changes in the EU are related to MiFID
                                                  II. The aim of MiFID II is to harmonize regulation for all
                                                  financial services across the 28 member states.

                                                  The rules prohibit independent advisors and portfolio
                                                  managers (independent distribution represents
                     Enhanced
                     Disclosure                  approximately 11% of the European fund industry) from
                                                  accepting and retaining commissions, unless they are minor,
   PARTIAL                                        non-monetary benefits (e.g. hospitality of a reasonable
                                                  de minimis value). Advisors that are not independent are
                                                  permitted to receive fees and commissions from third parties.

                                                  MiFID II also builds on the provisions of MiFID I related
                                                  to the best interests of the client, by requiring product
                                                  manufacturers to ensure that investment products are
                                                  ‘consistent with the needs’ of identified target markets.
                                                  MiFID II also empowers regulators to ban specific products,
                                                  services or practices where there are significant investor
                                                  protection concerns or a threat to financial markets.
                      Targeted
                      Reforms                    MiFID II greatly expands disclosure rules that were started in
                                                  MiFID I. MiFID II requires that all costs and related charges
                                                  must be shown to investors, including information relating to
                                                  investment services, the cost of advice, and the cost of the
                                                  financial instrument.

                                                  MiFID II came into force January 3, 2018.

IMPACTS
The independent advice channel is one of the smallest channels in the European fund industry (representing 11%
of industry assets) and will potentially be most affected by the inducement ban.

                                                                           Global Regulatory Developments in Investor Protection (May 2018)
7

Germany

   Ban on         Major
 Embedded       Regulatory    Yes/No                   Recent Developments
Commissions?    Initiatives

                                       Regulatory Status: Integrated – Federal Financial
                                       Supervisory Authority (BaFin) – Objective is to
                                       ensure the proper functioning, stability and integrity
                                       of the German financial system, including banking,
                Fiduciary
                                       insurance and securities.
                Duty/ Best
                 Interest      
                                       Through a series of reforms in 2012 and 2014, Germany
                Standard
                                       has adopted rules to raise standards for advisors,
                                       enhance fee and commission disclosure, and create a
                                       separate designation for fee-based
                                       advisors.

                                       The German securities regulator, BaFin, has indicated
                                       that it does not intend to ban embedded commissions
                                       and will not go beyond MiFID II requirements in
                                       regulating fees.

     NO         Enhanced
(beyond MiFID   Disclosure     
requirements)

                 Targeted
                 Reforms       

                                                             Global Regulatory Developments in Investor Protection (May 2018)
8

Hong Kong

   Ban on            Major
 Embedded          Regulatory     Yes/No                      Recent Developments
Commissions?       Initiatives

                                              Regulatory Status: Non-integrated – Securities and
                                              Futures Commission (SFC) regulates securities and
                                              futures markets only.
                   Fiduciary
                   Duty/ Best                 After reviewing global regulatory initiatives and
                    Interest                 impacts and conducting its own research, the SFC
                   Standard                   determined that it would rule out banning embedded
                                              fees and would focus on enhanced disclosure and
                                              targeted reforms. In its consultation paper, it writes:
                                              “Whilst a pay-for- advice model may eliminate the
                                              inherent conflict of interest in receiving benefits from
                                              product providers in the sale of investment products
                                              to clients, it may have unintended consequences.
                                              For instance, an “advice gap” may have emerged in
                                              jurisdictions adopting a pay-for-advice model where
                   Enhanced                   investors who are without the resources to pay for
     NO            Disclosure                are unwilling to pay for advice for any reason could
                                              be left with no or very limited access to investment
                                              products”.

                                              The SFC’s proposed amendments:

                                              •   Governing the conduct of intermediaries when
                                                  representing themselves as “independent” or as
                                                  providing “independent advice”; and
                                              •   Enhancing the disclosure of monetary benefits
                    Targeted                      received or receivable that are not quantifiable
                    Reforms                      prior to or at the point of entering into a
                                                  transaction

KEY REFERENCE
http://www.sfc.hk/edistributionWeb/gateway/EN/consultation/openFile?refNo=16CP5

                                                                   Global Regulatory Developments in Investor Protection (May 2018)
9

India

    Ban on        Major
  Embedded      Regulatory    Yes/No                    Recent Development
 Commissions?   Initiatives

                                       Regulatory Status: Non-integrated – Securities and
                                       Exchange Board of India (SEBI) – Regulates only
                                       securities.

                Fiduciary
                                       In August 2009, the Securities & Exchange Board of
                Duty/ Best
                                      India (SEBI) banned front-end load fees for all mutual
                 Interest
                                       fund schemes. Also in India, the total expense ratio
                Standard
                                       (TER) that can be charged to a scheme is capped at
                                       2.5% (equity funds), 2.25% (debt funds), 2.5% (fund of
                                       funds), and 1.5% (ETFs and Index Funds).

                                       In the fall of 2016, SEBI issued a consultation where
                                       it proposed preventing mutual fund “distributors”
                                       (mutual fund sales agents) from providing incidental
                                       or basic investment advice with respect to mutual fund
                                       products. The consultation states that “if they want
                                       to engage themselves in providing incidental or basic
                                       investment advisory services on mutual fund products,
                Enhanced
     NO         Disclosure            they need to register themselves as an investment
                                       adviser under IA Regulations.” Currently, fewer than
                                       1,000 investment advisers are registered with SEBI
                                       and the vast majority of fund sales are done through
                                       “distributors”. In January 2018, SEBI issued a follow-up
                                       consultation revising its earlier proposal to continue to
                                       allow “distributors” to provide limited forms of advisory
                                       services, including risk assessments and asset-
                                       allocation.

                                       In 2016, SEBI enhanced disclosure rules requiring
                                       absolute amounts of commissions to be disclosed
                                       in semi-annual consolidated account statements
                 Targeted              provided to investors.
                 Reforms       

                                                             Global Regulatory Developments in Investor Protection (May 2018)
10

Ireland

    Ban on             Major
  Embedded           Regulatory      Yes/No                      Recent Development
 Commissions?        Initiatives

                                                 Regulatory Status: Integrated – The Central Bank of
                                                 Ireland is Ireland’s central bank and serves as the
                                                 country’s financial services regulator.
                      Fiduciary
                      Duty/ Best                 In November 2017, following a consultation period,
                       Interest                 the Central Bank confirmed that it would continue
                      Standard                   to allow embedded commissions provided they are
                                                 properly disclosed.

                                                 Also in November 2017, the Bank released a
                                                 consultation on proposals to enhance investor
                                                 protection when embedded commissions are used.
                                                 The proposals include increasing transparency
                                                 where commissions are used, greater mandated
       No                                        clarity around which intermediaries are independent
 (beyond MiFID                                   and, various amendments to conflict of interest
                      Enhanced
  requirement)                                  provisions, including:
                      Disclosure
                                                 •   Inducements linked to targets that do not
                                                     consider the consumer’s best interests (e.g.,
                                                     targets linked to volume, profit or business
                                                     retention);
                                                 •   Inducements linked to the size of a mortgage
                                                     loan;
                                                 •   Soft commission; and
                                                 •   Recommendations where a conflict of interest
                       Targeted
                       Reforms                      arises.

KEY REFERENCE
http://www.irishtimes.com/business/personal-finance/central-bank-may-curb-broker-commissions-1.2519495

https://www.centralbank.ie/news/article/responses-to-discussion-paper-on-the-payment-of-commission-to-
intermediaries

https://www.centralbank.ie/docs/default-source/publications/Consultation-Papers/cp116/cp116-intermediary-
inducements---enhanced-consumer-protection-measures.pdf?sfvrsn=2

                                                                     Global Regulatory Developments in Investor Protection (May 2018)
11

Japan

   Ban on        Major
 Embedded      Regulatory    Yes/No                     Recent Development
Commissions?   Initiatives

                                      Regulatory Status: Integrated – Financial Services
                                      Agency (FSA) is responsible for insurance, banking,
                                      and securities.

               Fiduciary
                                      On January 19, 2017, the FSA released a draft of its
               Duty/ Best
                                     Principles for Customer-Oriented Business Conduct
                Interest
                                      applicable to financial firms operating in Japan. Firms
               Standard
                                      are expected to adopt the seven principles and to
                                      demonstrate how they are implementing or “absorbing
                                      the spirit” of the principles.

                                      The seven principles require firms to:

                                      •   Establish and publish a clear policy for the
                                          implementation of client-oriented business
                                          conduct;
                                      •   Demonstrate a high level of expertise and
               Enhanced                   professional ethics and operate in the best interest
    NO         Disclosure                of their clients;
                                      •   Accurately monitor potential conflicts of interest
                                          with their clients;
                                      •   Provide detailed information regarding
                                          commissions and fees to be borne by clients;
                                      •   Provide clients with easy to understand
                                          information relating to sales and recommendations
                                          of financial products and services;
                                      •   Provide suitable services to clients in the creation,
                                          sale, and recommendation of the financial
                                          products; and

                Targeted              •   Adopt remuneration and performance evaluation
                Reforms                  systems that encourage employees to act in the
                                          best interest of clients.

                                                            Global Regulatory Developments in Investor Protection (May 2018)
12

Netherlands

   Ban on        Major
 Embedded      Regulatory    Yes/No                    Recent Developments
Commissions?   Initiatives

                                      Regulatory Status: Integrated – Dutch Authority for the
                                      Financial Markets (AFM) – Supervises the conduct of
                                      the entire financial market sector: savings, investment,
                                      insurance and loans.
               Fiduciary
               Duty/ Best             In January 2014, the Dutch Authority for Financial
                Interest             Markets (AFM) placed a ban on all commissions paid
               Standard               by a product issuer to an advisor relating to advice.
                                      The ban applies to virtually all investment, insurance
                                      (except property and casualty insurance), and mortgage
                                      products. The ban was triggered by high-cost insurance
                                      policies that were mis-sold to consumers. Today, clients
                                      must pay directly for individual portfolio management,
                                      investment advice and execution-only services.

                                      In addition to these reforms, enhanced disclosure
                                      rules were adopted that require a summary disclosure
                                      document to be provided to investors prior to sales,
                                      showing fees, type and scope of advice.
               Enhanced
    YES
               Disclosure     
                                      While there has been some observation of a
                                      consolidation in the industry and a potential advice gap,
                                      a full and systematic assessment of the impact of the
                                      ban was planned for 2017 but has not been published.

                Targeted
                Reforms       

                                                             Global Regulatory Developments in Investor Protection (May 2018)
13

New Zealand

   Ban on        Major
 Embedded      Regulatory    Yes/No                      Recent Developments
Commissions?   Initiatives

                                      Regulatory Status: Integrated – Financial Markets
                                      Authority (FMA) – An integrated market conduct
                                      regulator providing regulation of securities, savings
                                      schemes and insurance sales.
               Fiduciary
               Duty/ Best             The Ministry of Business, Innovation and Employment
                Interest             (MBIE) completed a review of the financial advice industry
               Standard               in 2016.

                                      The government has approved a package of changes that
                                      includes:

                                      •   Simplifying the regime;
                                      •   Establishing an even playing field with more
                                          proportionate regulatory requirements;
                                      •   Replacing current adviser designations;
                                      •   Improving consumer understanding through
               Enhanced                   disclosure and client care;
    NO         Disclosure     
                                      •   Enabling lower cost fit for purpose licensing; and
                                      •   Requiring businesses to have a stronger connection to
                                          New Zealand for registration on the Financial Service
                                          Providers Register.

                                      There will be a universal obligation on all those providing
                                      financial advice to put the interests of the consumer first.
                                      Currently only some advisers have this obligation. The
                                      consumer-first obligation will be supported by the FMA
                                      monitoring and enforcement, where any breaches of the
                                      obligation could be penalized.

                Targeted
                Reforms       

                                                               Global Regulatory Developments in Investor Protection (May 2018)
14

New Zealand, cont.

    Ban on        Major
  Embedded      Regulatory    Yes/No                      Recent Developments
 Commissions?   Initiatives

                                       The MBIE evaluated the option of banning commissions
                                       but determined that it would not be a “silver bullet” to
                                       improve the quality of advice, for the following reasons:

                Fiduciary              •   Commissions are not themselves harmful. They are a
                Duty/ Best                 means of funding the distribution cost of the adviser
                 Interest                 channel. There is a risk that banning commissions in
                Standard                   New Zealand would further limit access to advice.
                                       •   A ban on commissions would not directly target poor
                                           conduct, as the FMA noted in its recent review of
                                           insurance replacement business that many advisers
                                           do not have high replacement business despite being
                                           paid on commission structure.
                                       •   It would not address conflicts of interest where
                                           financial products are sold through in-house
                                           distribution channels, such as bonuses or sales
                                           targets.
                Enhanced               •   The proposals represent a more prudent approach in
     NO         Disclosure                the first instance.

                                       In December 2017, the Financial Services Legislation
                                       Amendment Bill had its first reading. This Bill gives effect
                                       to the new regulatory regime for financial advice and has
                                       been referred to the Economic Development, Science and
                                       Innovation Select Committee.

                 Targeted
                 Reforms       

                                                                Global Regulatory Developments in Investor Protection (May 2018)
15

Singapore

   Ban on             Major
 Embedded           Regulatory      Yes/No                        Recent Developments
Commissions?        Initiatives

                                                Regulatory Status: Integrated – Monetary Authority
                                                of Singapore (MAS) – An integrated supervisor,
                                                overseeing all financial institutions in Singapore
                    Fiduciary
                                                – banks, insurers, capital market intermediaries,
                    Duty/ Best
                     Interest                  financial advisors and the stock exchange.

                    Standard
                                                Singapore undertook a comprehensive review of retail
                                                investment industry in 2012 and ruled out placing a
                                                ban or cap on commissions. As stated by Lee Chuan
                                                Teck, chairman, Financial Advisory Industry Review
                                                Panel and assistant managing director, MAS “…it was
                                                not clear that fees would necessarily be cheaper than
                                                commissions. In fact, it was more likely that customers
                                                with smaller investments ended paying more.”
                    Enhanced
      NO            Disclosure                 Reforms have focused on professional standards in the
                                                financial advisory industry, improved efficiency in the
                                                distribution of life insurance and investment products,
                                                and disclosure.

                                                In January 2015, MAS introduced a balanced scorecard
                                                (BSC) remuneration framework to promote a culture
                                                of fair dealing. Under the BSC framework, a significant
                                                proportion of a representative’s remuneration will be
                                                dependent on whether the representative has taken
                     Targeted                   steps to understand the customer’s needs, recommend
                     Reforms                   suitable products, make adequate disclosures and
                                                conduct him/herself professionally.

KEY REFERENCES
http://www.mas.gov.sg/news-and-publications/speeches-and-monetary-policy-statements/speeches/2013/
presentation-of-financial-advisory-industry-review-panel-report.aspx

http://www.mas.gov.sg/annual_reports/annual20142015/chapter_3/financial_advisory_industry_review.html

                                                                       Global Regulatory Developments in Investor Protection (May 2018)
16

South Africa

   Ban on         Major
 Embedded       Regulatory    Yes/No                     Recent Developments
Commissions?    Initiatives

                                       Regulatory Status: Non-integrated – Financial Services
                                       Board (FSB) oversees the non-banking financial
                                       services industry, which includes insurance, securities,
                Fiduciary
                                       and financial advisors and brokers.
                Duty/ Best
                 Interest      
                                       In November 2014, the FSB put forward 55 Retail
                Standard
                                       Distribution Review regulatory proposals that affect
                                       market conduct regulation. Implementation was planned
                                       in three phases, beginning in early 2017. Updates have
                                       not been provided.

                                       The prohibition of product supplier commissions on
                                       investment products and insurance products was to
                                       be implemented in two phases, expected in 2017: the
                                       first phase will relate to lump sum investments and
                Enhanced
                Disclosure            the second phase will impact recurring contribution
                                       investments.
    YES

                                       Commissions will still be permitted for recurring
                                       contribution investment (savings) products sold in the
                                       low-income sector.

                                       FSB will consult on allowing a level of commission to still
                                       be available for compulsory annuities below a purchase
                                       price threshold.

                                       In addition to the ban on commissions, the FSB
                 Targeted              is enhancing disclosure rules related to fees and
                 Reforms              remuneration, and requiring that advisors are designated
                                       as tied “product supplier agents” or as “registered
                                       financial advisors”.

KEY REFERENCE
https://www.fsb.co.za/NewsLibrary/FSB%20Retail%20Distribution%20Review%20Status%20as%20at%20
December%202016.pdf

                                                               Global Regulatory Developments in Investor Protection (May 2018)
17

Sweden

   Ban on              Major
 Embedded            Regulatory      Yes/No                       Recent Developments
Commissions?         Initiatives

                                                Regulatory Status: Integrated – Finansinspektionen
                     Fiduciary
                                                – The financial supervisory authority whose role is
                     Duty/ Best
                                               to promote stability and efficiency in the financial
                      Interest
                                                system, as well as to ensure effective consumer
                     Standard
                                                protection. It supervises insurance, investment funds,
                                                banks, securities and intermediaries.

                                                In February 2016, Finansinspektionen published a
                                                report on a review of the Swedish savings market.
                     Enhanced
                     Disclosure                While conflict of interest was identified as a concern in
                                                embedded fee arrangements, the Swedish minister for
      NO                                        financial markets and consumer affairs
(beyond MiFID                                   issued a statement saying that the government will not
 requirement)                                   proceed with the proposal on a ban that goes further
                                                than the MiFID II rules. Enhanced disclosure and
                                                targeted reforms have been implemented as required
                                                by MiFID II rules (see EU section).

                      Targeted
                      Reforms           

IMPACTS
Unlike countries such as the U.K., Canada, and the U.S., there are very few independent financial advisors in
Sweden; most advisors operate within banks and insurance companies.

KEY REFERENCES
http://www.investmenteurope.net/regions/swedendenmarkfinlandnorway/swedish-government-proposes-
not-ban-commission-led-sales/

ht tp://w w w.regeringen.se/rat tsdokument/lagradsremiss/2017/01/nya-regler-om-marknader-for-
finansiellainstrument-mifid-ii-och-mifir/

                                                                        Global Regulatory Developments in Investor Protection (May 2018)
18

United Kingdom

   Ban on        Major
 Embedded      Regulatory    Yes/No                    Recent Developments
Commissions?   Initiatives

                                      Regulatory Status: Integrated – Financial Conduct
                                      Authority (FCA) – Supervises securities, banking,
                                      insurance and intermediaries.

               Fiduciary              FCA introduced the Retail Distribution Review (RDR)
               Duty/Best              reforms at the end of 2012. The reforms raised the
                Interest             minimum level of adviser qualifications, improved the
                                      transparency of charges and services and removed
               Standard
                                      commission payments to advisers and platforms from
                                      investment products. The ban does not apply to term life
                                      insurance products and other protection products.

                                      The RDR also requires vertically integrated firms to ensure
                                      that the charges for advice cover the costs of providing
                                      that advice, and that the firm does not unreasonably
                                      cross-subsidize these costs from other areas of the value
                                      chain, such as their products.

                                      FCA rules require firms to “act honestly, fairly and
                                      professionally in accordance with the best interests of
               Enhanced               clients.”
    YES
               Disclosure     
                                      In response to an identified advice gap, U.K. Treasury and
                                      FCA launched a Financial Advice Market Review (FAMR).
                                      The FAMR report contained the following findings:

                                      •   Major improvements to the quality of financial advice,
                                          driven by the RDR and other regulatory initiatives,
                                          have raised standards of professionalism and
                                          enhanced consumer protection.
                                      •   While quality has improved, accessibility has been
                                          reduced – the high standard of advice is primarily
                                          accessible and affordable only for the more affluent.
                                      •   There are many consumers who are discouraged by
                Targeted                  the high cost advice.
                Reforms              •   According to one survey, 69% of advisers had turned
                                          away potential clients over the last 12 months, with
                                          most stating that the advice services offered would
                                          not have been economic given the circumstances of
                                          those clients.

                                                             Global Regulatory Developments in Investor Protection (May 2018)
19

United Kingdom, cont.

   Ban on        Major
 Embedded      Regulatory    Yes/No                      Recent Developments
Commissions?   Initiatives

                                      •   A survey of advice firms suggested that the proportion
                                          of firms who only take on clients with a minimum
                                          portfolio of more than £100,000 has more than doubled
                                          over the previous two years – from around 13% in 2013
               Fiduciary                  to 32% in 2015.
               Duty/Best              •   The FCA’s own survey of advisers found that 45% of
                Interest                 firms rarely provide retirement income options advice to
               Standard                   customers with less than £30,000 to invest.
                                      •   The number of advisors dropped 25% from about
                                          40,000 in 2011 to about 30,000 in 2014.

                                      The FAMR led the U.K. Treasury to state that “the Financial
                                      Advice Market Review found that there is an ‘advice gap’ for
                                      retirement advice for people without significant wealth.”

                                      Chief Executive of the Financial Conduct Authority Andrew
                                      Bailey stated that FAMR found that, “affordability of
                                      advice was a barrier to the less well-off. Full, face-to-face
                                      advice can be expensive and not always cost-effective for
                                      consumers, particularly those with small amounts of money
               Enhanced
    YES
               Disclosure            or simpler needs.”

                                      The FCA also conducted an Asset Management Review in
                                      2017 and in April 2018 provided a list of rules in response to
                                      the review, including:

                                      •   A requirement for fund managers to make an annual
                                          assessment of value, as part of their duty to act in the
                                          best interests of the investors in their funds
                                      •   A requirement for fund managers to appoint a minimum
                                          of two independent directors to their boards
                                      •   New responsibilities to:
                                          (i) improve fairness around the way in which fund
                Targeted                  managers profit from investors buying and selling their
                Reforms                  funds
                                          (ii) facilitate the movement of investors into cheaper
                                          share classes

                                                                Global Regulatory Developments in Investor Protection (May 2018)
20

United States

    Ban on        Major
  Embedded      Regulatory    Yes/No                     Recent Developments
 Commissions?   Initiatives

                                       Regulatory Status: Non-integrated – Securities regulation
                                       and market conduct supervision is split between agencies
                                       and not inclusive of banking and insurance.
                Fiduciary
                Duty/ Best
                 Interest             Embedded commissions are not banned in the United States
                                       but it is a jurisdiction where market forces and choice have
                Standard               led the vast majority of fund sales to be made through
                                       unbundled fee structures.

                                       The U.S. Department of Labor’s fiduciary rule expanded the
                                       “investment advice fiduciary” definition under the Employee
                                       Retirement Income Security Act of 1974 (ERISA).

                                       Under the rule, advisors who provide fiduciary investment
                                       advice are not permitted to receive payments (embedded
                Enhanced               commissions) creating conflicts of interest without a specific
                Disclosure            prohibited transaction exemption.

                                       The rule was partially implemented in June 2017 but
                                       not enforced, with the balance originally scheduled for
     NO                                implementation July 2019.

                                       Industry initiated legal challenges to the DOL rule have
                                       been adjudicated. Of particular note, the U.S. Court of
                                       Appeal 5th Circuit struck down the DOL Fiduciary Rule. In
                                       their decision, the Court of Appeal noted the withdrawal
                                       of several major companies from some segments of the
                                       brokerage and retirement investor market. The court
                                       observed that many investors with small accounts
                                       prefer commission-based fees and “it is likely that
                 Targeted              many financial service providers will exit the market
                 Reforms              for retirement investors rather than accept the new
                                       regulatory regime”.

                                                               Global Regulatory Developments in Investor Protection (May 2018)
21

Banning Embedded Commissions Around the World

The previous sections of this report provide detailed information about how 16 countries are addressing conflicts of
interest through a range of policy options, including enhanced disclosure, targeted reforms, a best-interest standard
or fiduciary duty for advisors, and banning embedded commissions. This section provides a focus on embedded
commissions.

Looking at 22 countries around the world, only four have opted to ban embedded commission; many have explicitly
ruled out this option. In all, only 13% of total worldwide mutual fund assets of $49.3 trillion are covered, or slated to
be covered, by a ban on embedded commissions.

 ALLOWS FOR EMBEDDED COMMISSIONS

     Canada                  Belgium                Denmark ‡           European Union *                 France                      Germany ‡

  Hong Kong ‡                 India ‡                Ireland ‡                 Israel                      Italy                        Japan

 New Zealand ‡             Singapore ‡             South Korea              Sweden ‡                Switzerland ‡                 United States ‡

 BANNED EMBEDDED COMMISSIONS

    Australia             Netherlands              South Africa          United Kingdom

*The EU’s MIFID II reforms only apply to commissions paid to independent financial advisors, who represent only 11% of the European market.
‡Have explicitly consider implementing a total ban on embedded commissions and decided not to, mostly out of a concern of access to advice.

                                                                                         Global Regulatory Developments in Investor Protection (May 2018)
22

About The Investment Funds
Institute of Canada

The Investment Funds Institute of Canada (www.ific.ca) is
the voice of Canada’s investment funds industry. IFIC brings
together 150 organizations, including fund managers and
distributors, to foster a strong, stable investment sector
where investors can realize their financial goals. The
organization is proud to have served Canada’s investment
funds industry and its investors for more than 50 years.

For more information about Global Regulatory Developments in Investor
Protection May 2018, contact: Ian Bragg, ibragg@ific.ca, 416-309-2325

                                    Global Regulatory Developments in Investor Protection (May 2018)
The Investment Funds
Institute of Canada
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Toronto, ON M5H 4C7

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