GUIDE FOR GUEST LECTURERS - Faculty of Business Management and Social Sciences

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GUIDE FOR GUEST LECTURERS - Faculty of Business Management and Social Sciences
Faculty of Business Management
                            and Social Sciences

                               GUIDE FOR
                            GUEST LECTURERS

International Faculty Office (IFO) – Faculty of Business Management and Social Sciences – Oktober 2015
GUIDE FOR GUEST LECTURERS - Faculty of Business Management and Social Sciences
CONTENTS

1.     INTERNATIONAL FACULTY OFFICE (IFO) .................................................................................. 1

2.     GERMANY – A SHORT INTRODUCTION ...................................................................................... 3

3.     OSNABRÜCK .................................................................................................................................. 4
     3.1       How to get to Osnabrück .......................................................................................................... 4

4.     HOCHSCHULE OSNABRÜCK – OUR PROFILE AT A GLANCE ................................................. 5

5.     ARRANGEMENTS PRIOR TO YOUR DEPARTURE ..................................................................... 7

6.     ORIENTATION AT HOCHSCHULE OSNABRÜCK ........................................................................ 7

7.     INITIAL FORMALITIES FOR LONG-TERM GUEST LECTURERS ............................................... 8
     7.1       Opening an account .................................................................................................................. 8
     7.2       Registration at the authorities ................................................................................................... 8

8.     ACCOMMODATION ........................................................................................................................ 9

9.     IT SERVICES OF THE FACULTY ................................................................................................. 10
     9.1       IT contact persons................................................................................................................... 10
     9.2       Homepage and Intranet of the faculty ..................................................................................... 10
     9.3       E-mail system "Outlook 2012" ................................................................................................ 10
     9.4       Portal OSCA – campus management system ........................................................................ 11
     9.5       OSCA e-learning platform (Lernräume) .................................................................................. 11
     9.6       Module database "Mo.P.P.S." ................................................................................................. 12
     9.7       Computer facilities................................................................................................................... 12
     9.8       Print service "Canon Competence Center" ............................................................................. 13

10.         GENERAL INFORMATION ON ACADEMIC STUDIES ............................................................ 13
     10.1      Academic year ........................................................................................................................ 13
     10.2      Study programmes and areas ................................................................................................. 13
     10.3      Block seminars ........................................................................................................................ 14
     10.4      Regular lectures ...................................................................................................................... 15
     10.5      Consultation hours of long-term guest lecturers ..................................................................... 15
     10.6      Examinations ........................................................................................................................... 15
     10.7      Libraries .................................................................................................................................. 16

11.         CENTRAL INTERNATIONAL OFFICE OF HOCHSCHULE OSNABRÜCK............................. 17
     11.1      TOEFL test centre ................................................................................................................... 18

12.         CAREER CENTER ..................................................................................................................... 18

13.         LEARNING CENTER ................................................................................................................. 18

14.         ALUMNI ASSOCIATION "WICONNECT" ................................................................................. 19
GUIDE FOR GUEST LECTURERS - Faculty of Business Management and Social Sciences
15.     LIVING IN OSNABRÜCK ........................................................................................................... 19
 15.1      Student restaurants ................................................................................................................. 19
 15.2      Food ........................................................................................................................................ 21
 15.3      How to pay .............................................................................................................................. 22
 15.4      Travelling by public transport .................................................................................................. 23
 15.5      Travelling by bicycle ................................................................................................................ 23
 15.6      Lost and found ........................................................................................................................ 24
 15.7      Health care .............................................................................................................................. 24
 15.8      Telephone ............................................................................................................................... 26

16.     LEISURE TIME........................................................................................................................... 26

17.     USEFUL ADDRESSES AND TELEPHONE NUMBERS........................................................... 29

18.     ARRANGEMENTS BEFORE LEAVING OSNABRÜCK ........................................................... 31

This handbook shall be a guideline for all guest lecturers who plan to hold a guest
lectureship at Hochschule Osnabrück, Faculty of Business Management and Social
Sciences, either for one or several semesters or on occasion of the block seminar
weeks at the Faculty of Business Management and Social Sciences in May (summer
term) and November (winter term).

The contents of this guide are for information purposes only. No guarantee can
be given that the information listed here may not be altered at any time.

Updated information can always be found on the Internet:

http://www.wiso.hs-osnabrueck.de/ifo.html
http://www.wiso.hs-osnabrueck.de/guestlecturers.html
GUIDE FOR GUEST LECTURERS - Faculty of Business Management and Social Sciences
1.    International Faculty Office (IFO)

The staff of the International Faculty Office at the Faculty of Business Management and
Social Sciences would like to warmly welcome you in Osnabrück. The IFO provides
information and advice on orientation, accommodation and registration as guest lecturer at
the faculty. Our team assists you in adjusting to life and teaching in Osnabrück. We have
collected some useful information in this handbook and hope that your guest lectureship will
become a complete success. We wish you to have a pleasant stay at Hochschule Osnabrück
and are looking forward to meeting you!

Fides Kammann-Lippelt                               Susanne Blenk
Head International Faculty Office (IFO)             On maternity leave until end of 2016
Coordinator for International Guest Lecturers
of the Block Week; DAAD Projects                    To be announced, in the meantime please
CB 0016                                             contact the below IFO Incoming Student Tutor
Phone: +49 (0) 5 41/9 69-38 16                      Coordinator for Buddy Programme, Orientation
Email: Kammann@wi.hs-osnabrueck.de                  Days, Social Events
Office hours:                                       Room:
Mon 15.00 – 17.00 hrs                               Phone: +49 (0)541/969-2208
Wed 10.00 – 12.00 hrs                               Fax:    +49 (0)541/969-3010
Thu 15.00 – 17.00 hrs                               Email: incoming@wi.hs-osnabrueck.de
or by appointment                                   Office hours:
                                                    by appointment

Michaela Buchholz                                   Gita Lestari
Incoming Students: Counselling, Application         Incoming Students: Counselling, Application and
and Admission (Europe and Latin America)            Admission (North America, Africa, Asia, Australia)
Room CB 0011 B                                      Outgoing Students: Counselling, Applications,
Phone: +49 (0) 5 41/9 69-20 76                      Learning Agreements, Transcripts of Records
Email: ifo@wi.hs-osnabrueck.de                      (Latin America, Indonesia)
Office hours:                                       Room: CB 0016
Mon, Thu10.00 - 12.00 hrs                           Phone: +49 (0)541/969-7052
Tue       13.30 - 15.00 hrs                         Fax:    +49 (0)541/969-3010
      or by appointment                             Email: G.Lestari@hs-osnabrueck.de
                                                    Office hours:
                                                    by appointment

Britta Horstmann                                    Heike Reichel
Outgoing Students: Counselling, Applications        Outgoing Students: Counselling, Applications for
for Study Abroad, Learning Agreements for           Study Abroad, Learning Agreements for Overseas;
Europe and Latin America; Bilateral                 Summer Schools Abroad, International Guest
Agreements                                          Lecturers and Visitors
Room CB 0010 B                                      Room CB 0010 A
Phone: +49 (0) 5 41/9 69-36 32                      Phone:     +49 (0) 5 41/9 69-30 09
Email: horstmann@wi.hs-osnabrueck.de                Email:     reichel@wi.hs-osnabrueck.de
Office hours:                                       Office hours:
Mon, Wed and                                        Mon             9.00 - 12.00 hrs
Thu        9.00 – 12.00 hrs                         Tue - Thu      14.00 – 15.30hrs
or by appointment                                                  or by appointment

                                                1
Student Tutors                                     Internet
Room CB 0210                                       http://www.hs-osnabrueck.de
Phone: +49 (0) 5 41/9 69-22 08                     http://www.wiso.hs-osnabrueck.de
Fax:    +49 (0) 5 41/9 69-34 78                    http://www.wiso.hs-osnabrueck.de/39719.html?&L=1
Email: Incoming Students and Buddies:              http://www.wiso.hs-osnabrueck.de/gastlehrende.html?&L=1
                                                   http://www.wiso.hs-osnabrueck.de/wiso-bachelor.html?&L=1
        incoming@wi.hs-osnabrueck.de               http://www.wiso.hs-osnabrueck.de/wiso-master.html?&L=1
        Outgoing Students:
        hiwi-international@wi.hs-osnabrueck.de
Office hours: posted on office door

Postal address                                     Parcel and visitors' address
Hochschule Osnabrück                               Hochschule Osnabrück
Faculty of Business Management                     Faculty of Business Management
and Social Sciences                                and Social Sciences
Postfach 19 40                                     Caprivistraße 30 A
49009 Osnabrück                                    49076 Osnabrück
Germany                                            Germany

Fax:    +49 (0) 5 41/9 69-30 10

                                                 1-2
2.     Germany – a short introduction

The Federal Republic of Germany is located in the
heart of Europe, linking the West with the East, the
North with the South. As the most densely
populated country in Europe, Germany has been
flanked by nine neighbouring states since the
unification of the two German states in 1990. As an
integral part of the European Union and NATO,
Germany is a partner for the central and Eastern
European states that are en route to becoming part
of a united Europe.

The Federal Republic of Germany covers an area of
357,022 km². The longest distance from the North to
the South as the crow flies is 876 km, and from the
West to the East 640 kilometres. There are about
82.6 million people living in Germany; the country
boasts a great cultural diversity and particular
region-specific qualities, charming towns and
attractive landscapes.

Some basics

•    Capital: Berlin, seat of the federal government.
•    Administrative divisions: 16 federal states with their own regional constitutions
•    Population: ca. 82 million people, incl. more than 7 million with nationalities other than
     German
•    Member of international organisations: European Union, United Nations, NATO,
     OSZE, G8
•    Size: 357,000 km2
•    Coastline: 2,389 km
•    Terrain: lowlands in the North, uplands in the centre, Bavarian Alps in the South
•    Climate: temperate, average temperatures in summer: 20 to 30°C, in winter: 0°C to -
     10°C
•    Time zone: Central European Time (CET). Clocks are put forward one hour between the
     end of March and the end of October (summer time).
•    National holiday: Unity Day, 3 October (1990)
•    International telephone code: 0049
•    Currency: euro (abbreviation: EUR or €), introduced by Germany and 11 other EU
     countries in 2002. Money in circulation: bank notes: 5, 10, 20, 50, 100, 200, 500 euros;
     coins: 1, 2, 5, 10, 20, 50 cents, 1 and 2 euros
•    Voltage: 230 AC, 50 Hz
•    Weights/measures (metric system): 1 kg = 1,000 g, 1 km = 1,000 m, 1 m = 100 cm =
     1000 mm
•    Further details about Germany:         http://www.auswaertiges-amt.de or
                                            http://en.wikipedia.org/wiki/Germany

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3.    Osnabrück
                                  Osnabrück, with its 160,000 inhabitants, is the third-largest
                                  city in the federal state of Lower Saxony. More than 18,000
                                  students enrolled at the Osnabrück universities live in the
                                  ancient cathedral town and bishopric with its 1,200-year-old
                                  history. The medieval town centre with its carefully restored
                                  half-timbered houses offers a distinctive atmosphere for the
                                  catering and art trade. Only a short walk away modern
                                  arcades and pedestrian precincts are ideal for walks and
                                  shopping trips.

Osnabrück is situated at the junction of important North-South and East-West connections.
Cities like Hanover, Hamburg, Amsterdam or Berlin can be reached within a few hours by
train or car. It takes only 30 minutes by car to reach the Airport Münster-Osnabrück. The
most popular means of transport in Osnabrück is the bicycle. The town, however, also offers
an excellent bus network. At weekends the night buses ensure a safe journey home even
late in the evening.

Osnabrück offers everything that makes life enjoyable: More than
400 pubs, bars and restaurants cater for all tastes and serve a
variety of meals which range from traditional to exotic and from fast
food to vegetarian. Cultural events play an important role in this
city on the river ”Hase”: Several theatres stage dramas, operas
and ballets, various museums offer changing art exhibitions and a
variety of festivals range from modern (European Media Art
Festival) to traditional (”Mai-Woche”). Very popular is the ”Lagerhalle”, an old warehouse
which now serves as a meeting place with cafeteria, bar, tearoom and a stage for live music
and theatre. The zoo and the planetarium, cinemas and sports facilities offer opportunities to
take well-earned breaks from work.

Further information on Osnabrück: http://www.osnabrueck.de and

             3.1 How to get to Osnabrück

By air
                                The nearest airport is FMO Flughafen Münster/Osnabrück
                                (http://www.fmo.de) which is situated about 30 km to the
                                South of Osnabrück. From there it is easy to reach Osnabrück
                                on the motorway A1 or by public transport which operates
                                several shuttle services (e. g. express line X150) between
                                Osnabrück and the airport. The second nearest airports are
                                Bremen (http://www.airport-bremen.de) and Hanover Airport
                                (http://www.hannover-airport.de) which are about 130 km
                                away from Osnabrueck.

Express line X150
This shuttle service departs from the bus station in front of the airport. The line brings you
right to the city centre of Osnabrück, get off at "Neumarkt" and take the local bus line 21 to
the bus stop "Caprivistraße". For further details please see http://www.fmo.de: click the
British flag > Directions to Airport/Parking > Rail/Bus: various shuttle services are listed here,

                                                4
bus schedules and ticket information is available in the pdf file "Busfahrpläne":
http://www.fmo.de/download/Busplan.pdf.

By train
Deutsche Bahn provides excellent connections from Hamburg/Bremen, the Ruhr- and the
Rhine-Main region, Berlin/Hanover and from Amsterdam to Osnabrück – the central train
station is "Osnabrück Hauptbahnhof" (main station). For train connections please check:
http://www.bahn.de

By car

The A1, A30 and A33 motorways (Autobahn) lead to the Osnabrück region. Further
important routes include the A roads 51, 68, 214 und 218.

Maps and information to find your way to Hochschule Osnabrück can be found at:
http://www.wiso.hs-osnabrueck.de/how-to-get-to-osnabrueck.html

4.   Hochschule Osnabrück – our profile at a glance

Founded in 1971, Hochschule Osnabrück nowadays employs approx. 260 lecturers and 440
staff members. The university became a foundation in 2003. At present, around 8,000
students are studying and doing research at Hochschule Osnabrück, about 2,700 at the
Faculty of Business Management and Social Sciences. On average, 15 % of all students
have a foreign nationality. The university is divided into the following three faculties, two
departments and the Municipal Academy of Music:

Faculty of Engineering and Computer Science
• Electrical Engineering and Computer Science
• Mechanical Engineering
• Dental Technology, Materials Science and Process
   Engineering

Faculty of Agricultural Sciences and Landscape
Architecture
• Agriculture
• Landscape Architecture

Faculty of Business Management and Social Sciences
• Business and Management
• Business Law
• International Programmes
• Public Management
• Health and Social Sciences (incl. Institute of Applied
   Physiotherapy and Osteopathy – INAP/O)

Faculty of Management, Culture and Technology
(Campus Lingen)
• Institute of Cooperative Study Programmes
• Institute of Communication Management
• Institute of Management and Technology
• Institute of Theatre Pedagogy

Institute of Music
• Music Education

                                             5
Rankings, awards and memberships

                         OS UAS is perpetually receiving excellent ranking results by
                         renowned institutions, like the German Centre for University
                         Development (CHE), for the syllabi, internationality and employability of
                         the Bachelor’s and Master’s programmes in International Business and
                         Management, Business Law, Nursing Science, Social Work – just to
                         name a few. Moreover, the library is one of the five best in Germany
                         (no. 1 in the Lower Saxony) and has been ranked top in a national
                         comparison in three categories: service offers, usability/customer
orientation and cost effectiveness/efficiency.

These top rankings confirm our strategy of offering a high-quality, balanced, practice-oriented
academic education required for a professional career. Unless you want to return home after
your studies, be aware that international graduates have good chances to find a qualified job on
the German labour market. Regional companies are also constantly cooperating with OS UAS
and offer attractive employment opportunities during your studies and after your graduation.

             European Quality Label "E-Quality" awarded by the German Academic
             Exchange Service (DAAD) to OS UAS as best university in terms of international
             mobility, especially within the ERASMUS student and teaching staff exchange.

                        OS UAS is an individual full member of the European University
                        Association EUA: http://www.eua.be

                 OS UAS is a member of the consortium UAS 7, an alliance for excellence.
                 Together with six other leading German universities of Applied Sciences, we
                 strive to enhance the quality of our teaching and research: http://www.uas7.de

We would also recommend you to check out the information on OS UAS given at:
http://www.wiso.hs-osnabrueck.de/hochschule-osnabrueck-incoming-students.html

Three campus locations

Westerberg campus
Osnabrück University of Applied Sciences (OS UAS) has several bigger or smaller
campuses in the city of Osnabrück, and a branch campus in the city of Lingen. The main
campus, called "Westerberg", is situated in one of the most beautiful parts of Osnabrück:
Though in walking distance to the inner city, the university grounds are located right next to
the Botanical Gardens, and a recreational area with woods and lakes lies in the immediate
vicinity. The Westerberg campus is home both to the Faculty of Business Management and
Social Sciences and the Faculty of Engineering and Computer Science. Other faculties are
for example located in a former gambling casino or in former military barracks.

Haste campus
The campus of the Faculty of Agriculture and Landscape Architecture, called "Haste", is
located on the Northern edge of Osnabrück (in the suburb of “Haste”), and is just as
beautiful: The lecture venues and seminar rooms, the laboratories and green houses are
situated in a large park of approx. 5 ha. The campus is completed by two experimental
farms. A 10 minute bus ride will take you from the city centre to the main campus and you
will need 20 minutes to get from downtown Osnabrück to our campus in Haste.

                                              6
Lingen campus
The city of Lingen is approx. 70 km West of Osnabrück and very close to the Dutch border.
In 2012, most institutes moved into the new campus building which is architecturally unique:
Several houses were built into an old industrial hall that had once been used to repair trains.
In each house, there are classrooms, offices, and learning facilities – all under one roof and
in the centre of this city with approx.. 56,000 inhabitants.

5.     Arrangements prior to your departure

Before leaving your country, we would advise you to make the following preparations:
•    Please make sure that you have personal liability insurance and health insurance
     cover. Please inform yourself in detail at your health insurance company about the latest
     regulations regarding your insurance cover abroad.

•    Lecturers from NON-EU countries might require a visa
     and should therefore apply in due time to the German
     embassy or consulate in their home country to inform
     themselves about the latest regulations. The staff of the
     German embassy or consulate can provide further information:
     http://www.auswaertiges-amt.de/diplo/de/Startseite.html. If an
     invitation letter from Hochschule Osnabrück is requested,
     please contact the IFO to issue a respective certification –
     should you be accompanied by your spouse or another family
     member, please inform us accordingly and we will make out an
     additional invitation letter for her/his visa as well.

•    On request, lecturers from EU countries can also obtain an invitation letter, if for
     instance required for their home universities. Just send us an e-mail and inform us what
     you need to be certified in detail.

•    If you want us to book accommodation for you or to pick you up from the airport or
     train station, please let us know when you will arrive and how long you plan to stay in
     Osnabrück.

In case you intend to drive a car during your stay in Germany, you should bring the following
documents with you:

•    An international driving license or foreign national driving licence
•    An international "green" insurance card confirming third-party insurance coverage in
     Germany (if you plan to bring your car to Germany)
•    A no-claims certificate from your automobile insurance company (this will qualify you for a
     rebate if you intend to take out a third-party car insurance in Germany).

6.     Orientation at Hochschule Osnabrück

Once you have arrived at Hochschule Osnabrück, we will help you orient yourself quickly on
the university grounds. If you have special wishes, please let us know so that we can
respond to your needs in an adequate way. We will provide you with some information
material in a HS portfolio, including your syllabus and other important items, and show you
round the Campus Westerberg, the Faculty of Business Management and Social Sciences
and the city of Osnabrück. You will be familiarised with the technology of the lecture rooms,
the facilities (computers, copiers, etc.) and the library.

                                                7
We also have arranged an office, an extra e-mail address and various ID codes for you to
ease your work at HS Osnabrück. You will receive a transponder which actually is a key for
your office and the lecture rooms. Furthermore we will support long-term guest lecturers
with the registration formalities (inauguration, adjuration, remuneration for guest lectureship)
in our administration department.

7.     Initial formalities for long-term guest lecturers

If you need help with the initial formalities, the staff of the IFO will support you. The following
order is suggested:

              7.1 Opening an account
                             Long-term guest lecturers are advised to open an account upon
                             their arrival in Osnabrück to settle the monthly payments (e. g.
                             rent, telephone, etc.). You are free to choose one of the local
                             banks. However, we would like to mention that international
                             institutions like Deutsche Bank or Commerzbank tend to have
                             less vending machines than local institutions like Sparkasse or
                             Volksbank. In order to open an account you will need your
                             identity card or passport, your residence permit as well as the
                             invitation letter from Hochschule Osnabrück.

              7.2 Registration at the authorities

Guest lecturers who will be holding a guest lectureship at Hochschule Osnabrück for one or
several semesters will have to register at the Foreigners‘ Registration Office
("Ausländerbehörde”) during their first week in Osnabrück. Lecturers coming from a non-EU
country also have to apply for a residence permit. For this purpose the following papers are
required:

EU residents

•    valid passport or identity card
•    invitation letter from Hochschule Osnabrück

Fees do not incur.

Non-EU residents

•    valid passport or identity card
•    1 passport photograph
•    invitation letter from Hochschule Osnabrück
•    evidence of health insurance
•    remuneration statement (certification from Hochschule Osnabrück or from home
     university)

Fees for the required documents

For the first residence permit (stay for up to one year): EUR 50.00
For the first residence permit (stay for more than one year): EUR 60.00
Extensions: EUR 30.00

                                                8
Stadt Osnabrück – Ausländerbehörde
Stadthaus 1                                               Office hours:
Natruper-Tor-Wall 2                                       Mon + Fri     8.00 - 12.00
49076 Osnabrück                                           Tue           8.00 - 16.00
Phone: +49 (0) 5 41/3 23-46 10                            Thu           8.00 – 17.30
Fax:    +49 (0) 5 41/3 23-41 89
Email: auslaenderbehoerde@osnabrueck.de

8.   Accommodation

The IFO will also assist you in finding accommodation in Osnabrück. For long-term guest
lecturers in general a private flat will be organised. Guest lecturers who will be teaching at
Hochschule Osnabrück for a short term, e. g. when holding a lecture during one of the block
seminar weeks, will be accommodated in the university's guest house or a hotel close to
Hochschule Osnabrück.

                           Guest house of HS Osnabrück
                           Westerberg/Caprivi Campus
                           Building CA
                           Caprivistraße 30 A
                           49076 Osnabrück
                           EUR 36.00 per night without breakfast

The guest house features several furnished rooms, lounge, kitchen and bathrooms, and is
located on the Westerberg/Caprivi Campus near by the Faculty of Business Management
and Social Sciences. Though it does not include breakfast – you will have to help yourself – it
is less expensive than a hotel and becomes cheaper the longer you stay (e. g. 11 nights cost
EUR 180.00).

For breakfast and for lunch, little snacks and beverages can be bought in the bistro on the
Caprivi campus (CM building) on weekdays, or from vending machines in the CN building
(foyer and ground floor). If you arrive in Osnabrück on a weekend, we would advise you to
check out the facilities in the "Lotter Straße". Some bakeries also open on Sunday mornings,
and petrol stations offer a variety of food and beverages as well. Or you should look for an
open café in the old town, unless the person, who picks you up, takes care of you already.
Please also check the information in the section "Useful addresses and telephone numbers"
> Supermarkets/Bakeries.
In the cellar of the house there is a laundry room. A washing-machine is available and can be
used with coins of € 1,00. Washing powder is available and can be used free of charge.

Akzent-Hotel Klute                                Intour Hotel
Lotter Str. 30                                    Maschstraße 10
49078 Osnabrück                                   49078 Osnabrück
Phone      +49 (0) 541/40 91 20                   Phone     +49 (0)541/963 86-0
Fax        +49 (0) 541/40 91 248                  Fax       +49 (0)541/434 239
Email:     info@hotel-klute.de                    Email:    info@intourhotel.de
Internet: http://www.hotel-klute.de               Internet: http://www.intourhotel.de
Single room, incl. breakfast:                     Single room, incl. breakfast:
EUR 59.00 per night                               EUR 48,50/55,00 per night

                                              9
9.   IT services of the faculty

            9.1 IT contact persons

                        At the beginning of your stay in Osnabrück, you will be familiarised
                        with the information technology used at the faculty. The IFO will
                        arrange appointments with the responsible staff members of the IT
                        laboratories (explained below) who will inform you on the
                        technological possibilities and the teaching aids available. They will
                        help you in any possible way.

The Micro-Computer Laboratory "MC-Labor" is in charge of the basic EDP services at the
faculty. The staff members support and advise all the lecturers and employees of the faculty
as regards the EDP applications, the server, the office programmes, the electronic
equipment in the classrooms (e. g. beamers, microphones, cameras for recording lectures),
Wireless LAN (WLAN), the "Outlook" mailing system, the printers, etc.

Contacts:

Frank Huckriede                               Dominik Bartsch
Room CN 0101                                  Room CF 0115
Phone: (05 41) 9 69-29 74                     Phone: (05 41) 9 69-36 89
Email: huckriede@wi.hs-osnabrueck.de          Email: bartsch@wi.hs-osnabrueck.de

Dieter Schweiger                              Faramarz Jianfar
Room CN 0102                                  Room CF 0019 a
Phone: (05 41) 9 69-22 06                     Phone: (05 41) 9 69-36 90
Email: schweiger@wi.hs-osnabrueck.de          Email: jianfar@wi.hs-osnabrueck.de

Christian Buddecke
Room CN 0035
Phone: (05 41) 9 69-21 23
Email: buddecke@wi.hs-osnabrueck.de

            9.2 Homepage and Intranet of the faculty

                     The homepage of the Faculty of Business Management and Social
                     Sciences is http://www.wiso.hs-osnabrueck.de and provides you with
                     plenty of information on the faculty's organisational structures, study
                     programmes, course catalogues, research activities, latest news, etc.
                     The contact details of all the lecturers and employees are available
                     at: http://www.wiso.hs-osnabrueck.de/mitarbeiter-a-z.html

With the user ID and the password that will be given to you on arrival, you will also have
access to the faculty's Intranet "OSCAl, which is offering you additional services, e. g.
organisational aids, like telephone directories, media presentation materials, etc.
Furthermore you have access to your lectures and to the module database "Mo.P.P.S." from
here.

            9.3 E-mail system "Outlook 2012"

The faculty operates the mailing system "Outlook 2010". Besides the mailing function, you
can create your individual directories, an automatic calendar or administer documents. The

                                             10
system can be entered from your PC in your office at Hochschule Osnabrück or via any web
browser with Internet access. The HS e-mail address that will be arranged for you is
composed of the first letter of your first name and your complete surname: f.surname@hs-
osnabrueck.de. If you get an e-mail account from the faculty, it will be: surname@wi.hs-
osnabrueck.de.

            9.4 Portal OSCA – campus management system

                                The online portal OSCA is the campus management system of
                                OS UAS and the main tool for enrolled students to manage their
                                personal study profile, to check their academic records, to
                                register for their modules and examinations and to interact with
                                their teachers in the learning rooms.

For the log-in the user ID as well as the password have to be entered, the following window
appears:

            9.5 OSCA e-learning platform (Lernräume)

OSCA is an e-learning platform for the electronic communication between lecturers and
students. This platform offers various opportunities: students can get an overview of the
modules for which they have registered and evaluate the lectures they have attended.
Students and lecturers can draw up a timetable and an automatic calendar, create their own
homepage as well as an address book. Lecturers can also post scripts and exercises of their
courses. Moreover, OSCA has a messaging system and chat rooms. Currently OSCA is only
available in Germn. The URL for the OSCA system is: http://osca.hs-osnabrueck.de , you
can log in with your user ID and password.

                                             11
9.6 Module database "Mo.P.P.S."

"Mo.P.P.S." is the module databank of the faculty where the module descriptions in
German language of the Bachelor and Master programmes are archived. Lecturers and
employees are entitled to enter new data, amend or complement the contents. Students
have partly access to the detailed course information given there, but cannot make
modifications. The database can be entered with your user ID and password via the website:
http://osca.hs-osnabrueck.de . – You will find the information under the topic:
Hochschulverwaltung (left column) – Modulbeschreibung pflege (Mo.P.P.S.)

             9.7 Computer facilities

The faculty has arranged an office for guest lecturers on the third floor of the CN building:
room CN 0309f. The room contains a PC and a container with some office material for your
personal use. An extra laptop can also be provided by the staff of the IFO. It might however
be used by several guests at the same time, especially during the block seminar weeks, but
it should suffice to check your e-mails or do some smaller, short-term works. If you want to
do some larger or preparatory works for your lectures, we would recommend to bring your
own laptop, if possible.

If you bring your own laptop and want to use WLAN, your laptop must have a WLAN
programme. You will also need a connecting cable. This and further information about WLAN
can be provided by the IT staff of our faculty or be found in the portal "My FH Osnabrück" or
on the Intranet "Fakultät-Intern"/W-LAN: http://www.wiso.hs-osnabrueck.de/18664.html
(information there is however given in German only).

                 You have WLAN access in the buildings and rooms:
                 CA (guest house)
                 CD/CE: hallway
                 CF: CF 0107, CF 0208, CF 0209
                 CJ: CJ 0001, CJ 0004, CJ 0006, CJ 0101, CJ 0105, glass passage
                 CN (Faculty of Business Management and Social Sciences)
                 CM (cafeteria)

The CN building also has several electronic classrooms (CN 0104 - 0106), an Internet
café (CN 0109) and media laboratories (CN 0107 - 0108) on the first floor which are mainly
used by students for self-learning purposes outside lecture times.

All classrooms are fully equipped with the latest multimedia technology (e. g. beamers,
data projectors, microphones, cameras for recording lectures, media containers with
notebooks) enabling you to use teaching aids such as memory sticks with your files, CD-
ROM, DVD for Powerpoint presentations, etc. Moreover, there are some video units with TV
sets on roll carts, not in every classroom, but on the corridors.

Copiers in the CN building are available in the rooms CN 0316 (colour copier, also contains
a printer), CN 0232 and CN 0029. You will get ID codes for the copiers on arrival together
with further information material in a HS portfolio. Should you be in need of a scanner,
please ask the IT staff, Mr. Dominik Bartsch or Mr. Frank Huckriede, for assistance.

                                             12
9.8 Print service "Canon Competence Center"

Hochschule Osnabrück offers a print service for lecturers, staff members and students for
large print jobs, like scripts, flyers, etc.:

Canon Competence Center                   Opening hours:
Albrechtstr. 30                           during the semester:      Mon - Thu 8.00 - 16.00
Building B, room AB 0002                                            Fri        8.00 - 13.00
49076 Osnabrück
Phone: (05 41) 9 69-30 88                during the semester break: Mon - Fri 10.00 - 13.00
Fax:      (05 41) 9 69-20 08
E-Mail: canon@hs-osnabrueck.de
Internet: http://www.canon.de/hs-osnabrueck

10. General information on academic studies

            10.1 Academic year

The academic year starts on September 1st and ends on August 31st. It is divided into a
winter and a summer semester. Usually no classes are held during the weekend.

                       Winter semester
                       September 1st to February 28th
                       Classes start in the middle of September and end in the middle of
                       January
                       Examination period: mid-January until the beginning of February

                       Summer semester
                       March 1st to August 31st
                       Classes start at the beginning of March and end in the middle of
                       June
                       Examination period: mid-June until the beginning of July
                       For the current semester schedules please see:
                       http://www.wiso.hs-osnabrueck.de/termine.html.

            10.2 Study programmes and areas

Bachelor and Master programmes

In winter semester 2005/2006, the Faculty of Business Management and Social Sciences
converted the previous study programmes into Bachelor and Master programmes. An
overview of the new courses can be gathered from the website: http://www.wiso.hs-
osnabrueck.de/study-programmes.html. If you also want to have an insight into the study
opportunities of the other faculties of Hochschule Osnabrück, please feel free to have a
look at the following webpage: http://www.hs-osnabrueck.de/3330.html.

                                            13
Study areas

Our faculty offers courses within the following study areas:

                   •   Controlling                   • Nursing Science
                   •   Finances                      • Quantitative Methods
                   •   Logistics                     • Law of Financial Services
                   •   Business Management           • Social Sciences
                   •   Marketing                     • Taxes and Auditing
                   •   Public Management             • Event Management
                   •   Communication                 • Economics
                   •   Human Resources               • Business Languages

If you are interested in holding a guest lectureship in one of the above areas, the IFO will
help you establish contact to the responsible lecturers to clarify the details of a possible
teaching activity. International lecturers can contribute to our lectures for the period of one or
several semesters or on the occasion of our block seminar weeks in May and November
(one week in the second week of the respective month, without regular lectures, but with
projects, business games, study trips).

             10.3 Block seminars

This special type of class is offered once every semester (in May and November) by
members of the faculty staff and German and international guest lecturers. During this time
no regular lectures are given. For five days, from Monday to Friday, our students have the
opportunity to join a study trip, a project or a business game. These classes are held full-
time, i. e. from 9 a. m. to 4.30 p. m. with about one hour lunch break, and are primarily
courses given in German, English, Spanish or French for mostly undergraduate students.
The students in general have to take two of these block week courses during their entire
studies. They can choose between a wide range of topics. The students are expected to
attend the seminars regularly and, depending on the lecturer, they can be committed to
contribute actively (by giving a presentation or the like). There is however no final
examination and the courses will not be graded. The group size can vary from 10 to 25
persons.

Our postgraduate students are generally not obliged to do any of the above seminars, but
some special modules from the curricula of our Master programmes, such as "Business
Ethics", might be offered in one block at the time of our block weeks. International guest
lecturers are of course also invited to contribute to these postgraduate classes.

Guest lecturers will be requested to specify the contents of the seminar they intend to
hold in a special form which will be e-mailed to them. The details will be clarified with the
lecturers of the respective study area and the IFO. About two weeks before the block week
begins, the guest lecturers will receive the list of participants by e-mail. An attendance list
has to be kept to ascertain if the students have actually taken part in the seminar and an
evaluation questionnaire has to be completed by the students at the end. List and
questionnaire will be provided by and have to be returned to the coordinator of the block
week seminars:

                         Britta Grave
                         Room CB 0318
                         Phone: +49 (0) 5 41/9 69-72 75
                         Fax: +49 (0) 5 41/9 69-20 70
                         Email: B.Grave@hs-osnabrueck.de

                                               14
10.4 Regular lectures

All classes take the form of lectures, seminars and exercises. Due to relatively small
groups there is almost always the opportunity for discussing the material presented. One
lecture lasts for 90 minutes (= 2 contact hours/week). Between lectures there is a break of
usually 30 minutes and a lunch break of 45 minutes. Classes take place from Monday to
Friday as follows:

                   1st   lesson   08.00 - 09.30
                   2nd   lesson   10.00 - 11.30
                   3rd   lesson   12.00 - 13.30
                   4th   lesson   14.15 - 15.45
                   5th   lesson   16.15 - 17.45
                   6th   lesson   18.15 - 19.45

We will arrange the timetable for your lecture (i. e. booking of dates and rooms) which will be
e-mailed or handed out to you on arrival.

Cancellation of lectures

If your lectures have to be cancelled for any reasons, please send an e-mail to Mrs. Ute
Samson of the Dean's Office: samson@wi.hs-osnabrueck.de. She will make sure that the
students get a notification on the Internet.

             10.5 Consultation hours of long-term guest lecturers

We would advise you to fix consultation hours so that the students can reach you in your
office in case they need to discuss certain issues regarding your lecture with you. Please
display these times at your office door and also communicate them to Mrs. Ute Samson of
the Dean's Office (room CN 0205, e-mail address see above) so that she can include them in
the list on the Internet.

             10.6 Examinations

Examinations at the Faculty of Business Management and Social Sciences are held from
mid-January until the beginning of February (winter term) and from mid-June until the
beginning of July (summer term). In general these are graded subject examinations or
ungraded courseworks (students can only achieve pass or fail). Detailed information on the
examinations and the examination regulations are available on the Internet:
http://www.wiso.hs-osnabrueck.de/pruefungen.html (in German) and http://www.wiso.hs-
osnabrueck.de/guestlecturers.html (in English).

Long-term guest lecturers have to prepare examination questions for
the lecture they have given. The examination papers shall contain a
cover sheet (an example can be found on the above website),
the questions and some blank sheets of paper for the answers. Ready-
made examination papers can be obtained from Mr. Christian
Buddecke in room CN 0035. The examination schedule will be
posted     on     the    Internet:   http://www.wiso.hs-osnabrueck.de/
pruefungsplan.html. On the day the examination is held, an
attendance list has to be signed by the students to ascertain if all the
students who registered for the examination have appeared. This list
will be provided by the Student Affairs Office of Hochschule Osnabrück
prior to the examination period and has to be returned to them, or
alternatively to the IFO, in any case, i. e. also even if none of the
candidates listed appeared and thus the examination was cancelled.

                                              15
The students apply online for the examinations through the portal "My FH Osnabrück"
(deadlines: for the winter term: end of November, for the summer term: end of April). Once
the lecturers have corrected the examinations papers, they have to communicate the
examination results to the Student Affairs Office latest by the end of the semester (winter
term: August, summer term: February), so that they can be posted on the portal in the
students' transcripts of records:

                            Student Affairs Office
                            AF-Bulding
                            Phone: +49 (0) 5 41/9 69-21 87
                            Fax:    +49 (0) 5 41/9 69-1 21 11

              10.7 Libraries

Hochschule Osnabrück has one library at each of the two campuses in Osnabrück. For an
easier orientation guest lecturers will be introduced to the main library which is located at the
Campus Westerberg:

Zentralbibliothek Westerberg                          Teilbibliothek Haste
Albrechtstraße 30                                     Am Krümpel 31
49076 Osnabrück                                       49090 Osnabrück
Phone: (05 41) 9 69-30 57                             Phone: (05 41) 9 6950 94
Email: bibinfow@hs-osnabreuck.de
Internet: http://www.zewi.hs-osnabrueck.de

Opening hours*                                        Opening hours*
Mon - Fri 9.00 – 22.00                                Mon -Fri   9.00 - 20.00
Sa        10.00 - 14.00                               Sa        10.00 - 14.00
*   These are the opening hours during lecture times, opening hours may vary during the semester
    breaks in February and July/August. Information about different opening hours during these months
    are posted in the libraries.

There is also online access to the library. Information about the books on loan is available,
books can be reserved and the loan period renewed. In order to do so, please first click on
”Katalog/ DBIS/EZB” and then choose ”Benutzer-Info”. The window as seen on the next page
will open.

                                                 16
The “Nummer” is printed on your library card, your “Passwort” is your date of birth, e.g. if
your birthday is February 6th, 1965, then your password will be: 060265. Next click on
"Absenden".

11. Central International Office of Hochschule Osnabrück

The central International Office of Hochschule Osnabrück provides many services,
especially to international students. These are available on the Internet at:
http://www.io.hs-osnabrueck.de

                    The website is also offered in English giving inter alia information on:

                    •   admission
                    •   scholarships
                    •   special events
                    •   German language courses
                    •   international study programmes
                    •   partner universities of HS Osnabrück
                    •   course structures
                    •   city of Osnabrück

Contact:

International Office
Hochschule Osnabrück                               Location:
Postfach 19 40
49009 Osnabrück                                    Albrechtstr. 30
Email: io@hs-osnabrueck.de                         Building AF, 1st Floor
Internet: http://www.io.hs-osnabrueck.de

Gunhild Grünanger                                  Christine Hendess
Head of the International Office                   Coordinator for Outgoing Students
Room AF 0109d                                      Room AF 0109e
Phone: +49 (0) 5 41/9 69-29 66                     Phone: +49 (0) 5 41/9 69-29 35
Fax:    +49 (0) 5 41/9 69-31 13                    Fax:    +49 (0) 5 41/9 69-31 13
Email: G.Gruenanger@hs-osnabrueck.de               Email: C.Hendess@hs-osnabrueck.de

Angela Halbrügge                                   Margarete Hellmann
Coordinator for Incoming Students                  Lecturer of German
Room AF 0109                                       Room CN 0027
Phone: +49 (0) 5 41/9 69-29 96                     Phone: +49 (0) 5 41/9 69-36 91
Fax:    +49 (0) 5 41/9 69-31 13                    Fax:     +49 (0) 5 41/9 69-31 13
Email: A.Halbruegge@hs-osnabrueck.de               Email: M.Hellmann@hs-osnabrueck.de

Anne Wensch
Coordinator for Housing Service and
International Summer University (ISU)
Room AF 109F
Phone: +49 (0) 5 41/9 69-38 28
Email: A.Wensch@hs-osnabrueck.de
         housing@hs-osnabrueck.de
         isu@wi.hs-osnabrueck.de

                                              17
11.1     TOEFL test centre

Osnabrück University of Applied Sciences (OS UAS) is one of the test centres in Germany
that is conducting the test of English as a foreign language (TOEFL) for the Educational
Testing Service (ETS). For details on the registration procedure, the test dates, preparatory
courses, etc., please contact:

AF building, room AF 0109
Email: toefl@hs-osnabrueck.de
Phone: (05 41) 9 69-29 88 (Mon - Thu: 14.00 - 16.00 p. m.)
Internet: http://www.io.hs-osnabrueck.de/toefl.html

12. Career Center

The Career Center supports students and graduates of the Faculty of Business
Management and Social Sciences to prepare for their future business life and to plan their
individual careers. The aim is to facilitate the transition from study to professional life. The
Career Center has connections to various enterprises in the Osnabrück area and regularly
receives internship and job offers from companies in Osnabrück and throughout Germany.

The following service is offered by the Career Center for students and graduates:

                                       •   Seminars, workshops and special events
                                           related to business
                                       •   Counselling on application portfolios
                                       •   Professional photo service
                                       •   Online job exchange
                                       •   Literature: guides for academic working and job
                                           applications, job trends, salary survey, etc.
                                       •   Financial grants, scholarships, competitions
                                       •   Business start-ups, successions
                                       •   Newsletter

Career Center at the Faculty of Business Management and Social Sciences:

Room CE 0001
Phone: (05 41) 9 69-31 77 or -38 91
Fax:     (05 41) 9 69-20 70
Email: career-center@hs-osnabrueck.de
Internet: http://www.hs-osnabrueck.de/career-center.htm

13. Learning Center

The Learning Center is a service institution for all students being enrolled at OS UAS.
Students are supported to master their studies in a more successful and contented way and
to gain competencies exceeding by far the contents taught in the regular lectures. They offer
individual counselling on learning, free learning trainings, a teaching and learning laboratory
as well as special seminars for international students. All seminars are held by experienced

                                              18
trainers and are designed that way that the students can test as much as possible
themselves and transfer the learned techniques to their everyday student life.

The Learning Center can show you inter alia how to

•   learn in a structured and effective way, on your own or in a group
•   well organise your daily study routine
•   write an assignment in German
•   write, present and moderate in English
•   prepare best for the examinations
•   cope with stress and problems
•   get a self-confident appearance

Contact person at Faculty of Business Management and Social Sciences:

                            Dr. Eva-Maria Muhle
                            Room CB 0017
                            Phone: (05 41) 9 69-71 86
                            Fax:      (05 41) 9 69-20 70
                            Email: e.muhle@hs-osnabrueck.de
                            Internet: http://www.hs-osnabrueck.de/38446.html

14. Alumni association "wiconnect"

"wiconnect" is the alumni association of the Faculty of
Business Management and Social Sciences. In cooperation
with the lecturers and employees wiconnect lobbies for
students’ interests and engages in the improvement of the
conditions in teaching and research. An extensive seminar
programme which is offered not only for members but for all
students and employees, covers many interesting topics and
aims to improve the skills and abilities of the participants.
Members of wiconnect pay reduced seminar fees. For
additional details please check:

Internet: http://www.wiso.hs-osnabrueck.de/wiconnect.html
Email:    alumni@wi.hs-osnabrueck.de

15. Living in Osnabrück

             15.1 Student restaurants

                      Inexpensive lunch is available at the student restaurants "Mensa"
                      and the cafeterias of the Osnabrück Universities run by the Student
                      Services (open only weekdays and Saturdays). Guest lecturers are
                      entitled to eat in the student restaurants as well. They will receive a
                      pass from the IFO which they should show at the cash desk. Over and
                      above vending machines on the ground floor and in the foyer of the
CN building offer hot beverages and snacks.

                                             19
Mensa Westerberg                                      Mensa am Schlossgarten
Westerberg Campus, building AVZ                       Garden of the Osnabrück Castle
Albrechtstraße 28                                     Ritterstraße 10
49076 Osnabrück                                       49074 Osnabrück

Opening hours*                                        Opening hours*
Mon - Fri 11.30 - 14.15                               Mon - Fri  11.45 - 14.15
                                                      Sat        12.00 - 13.00

Bistro Caprivi                                        Cafeteria Albrechtstraße/Coffebar AVZ
Westerberg/Caprivi Campus, building CM                Westerberg Campus/Building AVZ
Caprivistraße 30 A                                    Albrechtstraße 30/Albrechtstraße 28
49076 Osnabrück                                       49076 Osnabrück

Opening hours*                                        Opening hours*
Mon - Thu 7.45 - 16.20                                Mon - Thu 9.00 - 16.20
Fri       7.45 - 13.45                                Fri       9.00 - 14.35

*   These are the opening hours during lecture times, opening hours may vary during the semester
    breaks in February and July/August. Information about different opening hours during these months
    are posted at the student restaurants/cafeterias.

                                                 20
15.2 Food

Supermarkets

Supermarkets offer a large range of products for reasonable prices. Each city district has a
supermarket. When shopping, you should make a habit of looking at the various items and
comparing prices. They often have special offers. You can buy particularly reasonably-priced
food in the discount markets. They neither offer a large range of products nor brand names
but the quality is nevertheless good.

Supermarkets do not generally accept credit cards but most of them Eurocheque Cards
(electronic cash). The least expensive supermarkets in Osnabrück usually are ALDI, NETTO
and LIDL.

Weekly markets

Do you really like and value fresh fruit and vegetables?
Then you will find everything to suit your taste at the
weekly markets. In most cases, farmers set up their stalls
in the town centre on the market square or a car park.
They sell farm produce from the region, as well as
imported goods, such as exotic fruits. Markets are held
on one or several days a week. In Osnabrück the biggest
weekly market takes place each Saturday morning in
front of the cathedral. There is also a new weekly market
on Tuesday afternoons at Johanniskirche.

International shops

Perhaps you are planning to cook a specialty from your home country and cannot find
everything you need in the supermarket. A wealth of international food shops stock imported
goods from all parts of the world. A Turkish vegetable grocer who also offers numerous
oriental products will be found in every German city. In addition, you can find Asia shops with
special fish products and spices or African shops in which you can buy manioc, for example.

Natural food shops

                          Shops which sell particularly healthy foods and a number of other
                          products go by the name of "Bioladen", "Grüner Laden", "Öko-
                          Geschäft" or "Reformhaus" in Germany. That means that the fruits
                          and vegetables from these bio shops were produced without
                          pesticides and are not genetically modified. All bread and cake
                          products were made with wholemeal flour. The meat and eggs
                          come from farms where the animals are kept in a way appropriate
                          to the species, which means that e.g. the chickens were not kept in
                          coops or cages, but all this comes at a price. Cheaper bio goods
                          can now also be found in some supermarkets. You can recognise
                          these products by a green, octagonal bio seal awarded in
                          accordance with the EEC Council Regulation on Organic
                          Agricultural Produce.

Opening times

Germany has a shop closing act which precisely governs when goods may be offered. These
regulations may vary in the different federal states of Germany though. In principle, most

                                              21
shops have to remain closed Monday to Friday from 20.00 in the evening until 6.00 the next
morning. On Saturdays, shops generally are not allowed to sell anything after 20.00.

In April 2007, the act has been revised inter alia for the federal state Lower Saxony, to which
Osnabrück belongs, so that goods may now be sold without time restriction from 0.00 to
24.00 from Monday to Saturday. Special regulations exist for Sundays and public holidays.

Mondays to Saturdays

Nevertheless, shop opening hours are different at different places. In large cities, shops can
open between 6.00 and 10.00 in the morning during the week and close between 16.00 and
24.00. In the country or in more remote parts of the towns, shops might already close earlier.
Shops in small towns can be expected to close at lunch time, from around 12.00 to 15.00.

Weekends

On four special Sundays all shops are allowed to open now for five hours, except on some
public holidays, e. g. Easter and Christmas. In principle however, towns and cities might look
quite empty on Sundays and public holidays. Everything is closed, although bakeries and
confectioners may sell their bread and cakes for a few hours, while florists can sell their
flowers. So what do you do when you urgently need something? Petrol stations, railway
kiosks or shops at airports and ferry ports as well as snack bars are the only places that will
be able to help out. You can buy food, drinks, small items and newspapers outside of normal
opening hours, although at an excessively high price.

             15.3 How to pay

Cash/traveller's cheques

You pay for your bread rolls from the baker or the magazine from the kiosk in cash, although
"plastic money" is increasingly being accepted. You can change the cash from your home
country into Euros around the clock at some machines, mostly to be found in the main
branches of the banks. You can also go to the bank counters to do this, of course, and you
can also cash in traveller's checks there, but only at the official opening times. In major
tourist centres, you will also find exchange counters where you can cash in cheques or
change money.

Electronic cash (EC/Maestro) with Eurocheque cards

                         If you come from a country which itself issues Eurocheque cards (not
                         to be confused with the "Eurocard" credit card), then you should
                         make sure you obtain such a card. You can use it to pay by card
                         easily and almost everywhere. Just look for the EC/Maestro sign on
                         the cash register. Then you can pay by card and signature or with
                         your PIN and the sum is immediately debited from your account. A
                         large number of cash dispensers/ATMs are also available where you
can use your Eurocheque card to draw out Euro. However, you will often be charged foreign
fees for using this service, if you use your card from home.

Credit cards

Of course, you can pay larger sums worldwide with all well-known credit cards. The door of
the shop in question will have a sticker showing which credit cards are accepted. You can
also draw cash with your credit card from cash dispensers/ATMs, if you have a PIN. But you
will have to pay high charges for this service.

                                              22
You can also read