GUIDE TO SERVICE CHARGES ON FINANCIAL SERVICES FOR BUSINESSES - Effective July 1st, 2021

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GUIDE TO
                 SERVICE CHARGES
           ON FINANCIAL SERVICES
                   FOR BUSINESSES

                       Effective July 1st, 2021
40210115
TABLE OF CONTENTS

Business transactions plans ............................................................................................................. 2

Community plan.............................................................................................................................. 3

Single monthly financing fee plan .................................................................................................... 3

Per transactions fees ....................................................................................................................... 4

Additional services .......................................................................................................................... 6

International services ...................................................................................................................... 8

Commercial financing services ....................................................................................................... 10
   • Operating line of credit
   • Business term commercial loan
   • Real Estate Financing
   • Other financial charges
BUSINESS TRANSACTIONS PLANS
                                                                                                                                                                              Monthly Fees1
           Transaction plan 20                                                                                                                                                         $5.95
             • 20 automated transactions2
             • Unlimited deposits at caisse point-of-sale terminals
             • AccèsD Affaires3
             • Virtual monthly statement (virtual cheques and other items returned or not)
             • 24-hour deposit
             • Charge per item deposit4

             • Bank confirmation (AccèsD Affaires)

           Transaction plan 35                                                                                                                                                             $24.95
             • 35 automated transactions5
             • Unlimited deposits at caisse point-of-sale terminals
             • AccèsD Affaires3
             • Virtual monthly statement (virtual cheques and other items returned or not)
             • No charge on deposits up to: 15 items, $3,000 in bills and $100 in coin4
             • 24-hour deposit
             • Bank confirmation (AccèsD Affaires)
           Transaction plan 55                                                                                                                                                             $40.00
             • 55 automated transactions or at counter
             • Unlimited deposits at Caisse point-of-sale terminals
             • AccèsD Affaires3

             • Virtual monthly statement (virtual cheques and other items returned or not)
             • No charge on deposits up to: 40 items, $8,000 in bills and $100 in coin4

             • 24-hour deposit
             • Bank confirmation (AccèsD Affaires)
           Transaction plan 75                                                                                                                                                             $53.95
             • 75 automated transactions or at counter
             • Unlimited deposits at Caisse point-of-sale terminals
             • AccèsD Affaires3

             • Virtual monthly statement (virtual cheques and other items returned or not)
             • No charge on deposits up to: 40 items, $8,000 in bills and $200 in coin4

             • 24-hour deposit
             • Bank confirmation (AccèsD Affaires)
           Transaction plan 100                                                                                                                                                            $73.95
             • 100 automated transactions or at counter
             • Unlimited deposits at Caisse point-of-sale terminals
             • AccèsD Affaires3

             • Virtual monthly statement (virtual cheques and other items returned or not)
             • No charge on deposits up to: 70 items, $8,000 in bills and $200 in coin4
             • 24-hour deposit
             • Bank confirmation (AccèsD Affaires)

           Transaction plan 300                                                                                                                                                          $175.00
             • 300 automated transactions or at counter
             • Unlimited deposits at Caisse point-of-sale terminals
             • AccèsD Affaires3
             • Virtual monthly statement (virtual cheques and other items returned or not)
             • No charge on deposits up to: 100 items, $25,000 in bills and $250 in coin4
             • 24-hour deposit
             • Bank confirmation (AccèsD Affaires)
           VISA Desjardins Business Freedom Solutions options 6
             • For $20 a month2 you get the Business Freedom Solutions package, 20 automated transactions and the AccèsD Affaires.
             • For only $11.50 a month, add the Business Freedom Solutions option to your 35, 55, 75, 100 or 300 transactions plan.

1
    Fees subject to change without notice. Fees for additional transactions range from $1 to $2.50. For transaction plans fees of $0.22/item, $2.25/$1,000 in bills and $2.25/$100 in coin will be charged for
    additional deposits.
2
    Teller transactions and cheque issued are not included in transaction plans 20 (additional fees apply).
3
    Unlimited number of accounts and users.
4
    The caisse reserves the right to charge additional fees for large deposit volumes or to modify the plan. To exchange cash, additional fees (deposit contents) will be charged for shipping.
5
    Teller transactions are not included in transaction plans 35 (additional fees apply).
6
    When the transaction plan includes the Business Freedom Solutions option, the plan is billed as follows: $1 7 to your VISA Desjardins Business account and the balance to your UNI Business chequing
    account.
                                                                                                      2
COMMUNITY PLAN7

                Exclusive offer for non-profit humanitarian organizations8                                                                                             Monthly Fees9
                Community plan                                                                                                                                                      $2.95
                 •  25 transactions:
                       - 3 teller transactions
                       - 22 automated transactions
                       - Deposit type:
                            50 instruments, $5,000 in bills, $500 in coins
                 •  Online statement and free digital cheques images
                 •  AccèsD Affaires online services
                 •  Exemption from basic Round-the-Clock Deposit service charges
                 •  Unlimited number of deposits at Caisse point-of-sale terminals
                 •  If you maintain a balance of $25,000: transaction double to 50 (3 teller transactions and
                    47 automated transactions)
                 •  Deposit at any time

SINGLE MONTHLY FINANCING FEE PLAN
For your first $750,000 in financing, your monthly fees are determined based on your total financing amount*. It’s that simple!

And if you need to increase your line of credit, your fees will stay the same if you stay in the same bracket.

Your plan will be reviewed monthly to reflect your financing amount.

                                                              SINGLE MONTHLY FINANCING FEE
                                                          ENGAGEMENT TOTAL                                                  COMMERCIAL
                                             $1 to $100,000                                                                         $30
                                             $100,000.01 to $250,000                                                                $40
                                             $250,000.01 to $350,000                                                                $60
                                             $350,000.01 to $500,000                                                                $80
                                             $500 000.01 to $750,000                                                               $110

You don’t need to keep track of individual setup, review or renewal fees–from now on, they’re all included in the single monthly financing
fee, along with the monthly administration fee, the monthly line of credit management fee and the asset monitoring fee, if applicable.

* Financing that is not eligible for monthly plans and cannot be used to establish the value of eligible financing; Loans disbursed before April 1, 2014 as part
  of the Canada Small Business Financing Program (CSBF):
    - Term loans and lines of credit in US dollars
    - Term loans and home equity lines of credit
    - Letters of documentary credit or letters of guarantee
    - Credit Cards
    - Business Freedom Solutions Package
    - Accord D Business Financing

7
    The fees in effect are applied on excess transactions: $0.80/automated transaction; $0.85 payment of personalized suppliers; $0.85/ATM transaction. $ 0.90/cheque and $1.00/deposit at counter and on
    the excess of the content of deposits, either $0.22/bank bill, $2.25/100 in cash and $2.25/$1000 in bills.
8
    Some eligibility conditions apply. Check with your caisse to see if your organization qualifies.
9
    No applicable fee if the account is paired with a transaction plan.

                                                                                                    3
PER TRANSACTIONS FEES
REGULAR TRANSACTIONS

                 CHEQUING ACCOUNT                                                                                                                                                               FEES
                 Monthly management fee                                                                                                                                                        $7.00
                 No management fees if the average monthly balance is $2,000 or more, or you subscribe
                 to a transaction plan.

                 Cheques                                                                                                                                                                       $1.25
                 Withdrawal
                   Counter                                                                                                                                                                     $1.25
                   ATM                                                                                                                                                                         $1.10
                   ATM outside Canada (Plus network)                                                                                                                                           $3.00
                 Deposit10
                   Counter                                                                                                                                                                     $1.25
                   ATM                                                                                                                                                                         $1.10
                   Direct deposit                                                                                                                                                              $1.00
                   Mobile deposit                                                                                                                                                               free
                   Cash
                      – bills                                                                                                                                                       $2.25/$1,000
                      – unsorted bills                                                                                                                                              $2.50/$1,000
                      – coin                                                                                                                                                         $2.25/$100
                      – item deposited                                                                                                                                                     $0.22
                 Direct payment                                                                                                                                                            $1.00
                 Bill payment
                   Counter (include withdrawal charges)                                                                                                                                        $2.25
                   Counter, VISA Desjardins 11 credit card (include withdrawal charges)                                                                                                        $2.25
                   Counter non-member                                                                                                                                                          $3.50
                   ATM                                                                                                                                                                         $1.10
                   AccèsD Affaires (Internet)                                                                                                                                                  $1.00
                   Personalized bill payment                                                                                                                                                   $1.00
                   Preauthorized payment                                                                                                                                                       $1.00
                 Transfer
                   Counter                                                                                                                                                                     $1.25
                   ATM                                                                                                                                                                         $1.25
                   AccèsD Affaires (Internet)                                                                                                                                                  $1.10
                   Automated                                                                                                                                                                   $1.00
                   Automated loan repayment no fee                                                                                                                                            no fee
                AUTOMATED SERVICES
                AccèsD Affaires
                   Internet (monthly fee)12                                                                                                                                                    $9.95
                   Transactions                                                                                                                                                                $1.00
                   Gouvernment remittence                                                                                                                                                      $2.00
                Direct deposit or withdrawal
                   Registration fees                                                                                                                                                        $100.00
                   Use fee                                                                                                                           $12 min. fee or $0.25/transaction
                ®Interac e-transfers13
                   Received                                                                                                                                                                    $1.00
                   Send                                                                                                                                                             Coming soon

10
     Fees subject to change without notice. Fees for additional transactions range from $1 to $2.50. For transaction plans fees of $0.22/item, $2.25/$1,000 in bills and $2.25/$100 in coin will be charged for
     additional deposits.
11
     The Fédération des caisses Desjardins du Québec is an authorized user of these trademarks.
12
     Unlimited number of accounts and users.
13
     ®Interac and Interac e-Transfer are registered trademarks of Interac Inc. used under licence.

                                                                                                          4
AGRI-INVEST ACCOUNT
This type of account does not have user fees.

CORPORATE BUILD-UP ACCOUNT (min. balance $20,000)
No monthly management fee
  - Interest paid on balances held, based on tiers.

BUILD-UP ACCOUNT IN US $
  - No monthly management fee.
  - All unspecified transactions are charged the fee for chequing accounts in US $.

Cheques                                                                               $1.25
Withdrawal at counter only                                                            $1.25
Deposit at counter only                                                               $1.25

                                                          5
ADDITIONAL SERVICES
             Currency supply (HST)14
               Bills                                                                                                                                                                 $0.40/100 bills
               Coins                                                                                                                                                                     $0.15/roll
             Notary public service                                                                                                                                                          no fee
             Debit Card – Business
               Replacement card                                                                                                                                                                      free
               Additionnal card (excessive replacement)                                                                                                                                             $5.00
             Certified cheque (exception only)15                                                                                                                                                   $15.00
             Cheque kept for future cashing (excluding CHQ fees)                                                                                                                                    $5.00
             Safety deposit box depending on the availability (annual rental + HST)
             1 ½" x 5"                           $45.00
             2 ½" x 5"                           $60.00
             3 ½" x 5"                           $70.00
             2 ½" x 10"                          $95.00
             5" x 5"                             $105.00                      Lost key                                                                               $30.00 charge incurred
             5" x 10"                            $185.00                      Two lost keys                                                                             charges incurred
             6" x 3"                             $70.00                       Legal requirement to open safety deposit box                                              charges incurred
             10" x 10"                           $275.00                      Safety deposit box inventary                                                                 $35.00/hr
             12" x 3"                            $75.00
             12" x 3 ½"                          $75.00
             15" x 5"                            $180.00
             21" x 20"                           $320.00
             Clearing by manual transfer from the caisse                                                                                                                                            $5.00
             Stop payment order
             With complete information (date, amount and beneficiary name)
               Counter or phone                                                                                                                                                                    $13.00
               Online (AccèsD)                                                                                                                                                                     $12.00
               With partial information                                                                                                                                                            $20.00
             Account overdraft – no overdraft protection (monthly interest rate)                                                                                                                     21%
             Account overdraft – with overdraft protection                                                                                                                                           N/A
             Duplicate T5 and 3 slips                                                                                                                                                               $5.00
              Remove deposit
               Mobile                                                                                                                                                               $0.22/per item
               Scanner
                  - Scanner                                                                                                                                                              supplier fee
                  - Subscription                                                                                                                                                                $200
                  - Digital licence/per scanner                                                                                                                                         $25/scanner
               Item deposited                                                                                                                                                                  $0.22
             24-hour deposit
               Basic fee                                                                                                                                                      $25/account/year
               Disposable bags                                                                                                                                             $31 (+ HST)/100 bags
             Closing an account
               Less than 90 days                                                                                                                                                                   $20.00
               More than 90 days                                                                                                                                                                    $0.00
               Upon request of another institution                                                                                                                                                 $20.00

14
     The caisse reserves the right to charge additional fees for large deposit volumes or to modify the plan. To exchange cash, additional fees (deposit contents) will be charged for shipping.
15
      Only offered with the following two exceptions: 1- When submitting a bid to the province of NB which accepts only the checks concerned; 2- When dealing with certain situations regarding clearing or when
     the clearing center (CDC) requests to target a copy of check.

                                                                                                           6
Inactive account
                   After 1 year                                                                                                                                                            $0.00
                   2 years and more                                                                                                                                                      $50.00
               Information or confirmation of one of the following items (balance/charges/interest/transactions)
                   By phone or at counter                                                                                                                                                    free
                   Written (standard from or personalized letter)                                                                                                                        $35/hr
               Insufficient funds (NSF cheque, preauthorized payments)                                                                                                                   $45.00
               Research, legal document, reconstruction                                                                                                                    $5 /document16
               Cheque collection
                   Send a cheque for collection (in Canada)                                                                                                                              $15.00
                   Receive a cheque for collection                                                                                                                                       $35.00
               Account statement and passbook
                   Cheque not returned
                   Passbook                                                                                                                                                                $2.00
                   Paper statement                                                                                                                                                         $3.30
                   Online statement                                                                                                                                                       no fee
                   With paper cheque images
                   Paper statement                                                                                                                                                         $5.50
                   Online statement                                                                                                                                                        $5.50
                   With online cheques images
                   Paper statement                                                                                                                                                         $5.50
                   Online statement                                                                                                                                                     $5.5017
                Returned of cashed cheque
                   Fee                                                                                                                                                                     $5.00
                   Telephone call                                                                                                                                                          $5.00
               Bank draft in Canadian dollars
                  Issuing                                                                                                                                                                  $7.50
                  Photocopy for proof of cashing                                                                                                                                         $10.00
                  Reimbursement or replacement in case of loss or theft                                                                                                                  $10.00
                Transfer
                   Transfer at member’s request                                                                                                                                            $0.00
                   Creation of an automatic transfer                                                                                                                                       $5.00
                   Modification to automated transfer                                                                                                                                      $0.00

16
     Fees for supporting document searches and restoration are not taxable. A search or an investigation at the request of a member or a third party and supported by subpoena is not subject to fees.
17
     No applicable fee if the account is paired with a transaction plan.
                                                                                                         7
INTERNATIONAL SERVICES

      Purchase/sale of USD currencie
          Member                                                                                                                                                                                  free
          Non-member                                                                                                                                                                            $5.00
      Purchase/sale of foreign currencies other than USD
          Member                                                                                                                                                                                $3.50
          Non-member                                                                                                                                                                            $5.00
      USD cheque issued on a CAD account                                                                                                                                                       $17.00
      Cashing or deposit a cheque, money order or draft into a cad account
          American funds                                                                                                                                              $2.50 per deposit or cashing
          Other currencies                                                                                                                                        $12.00 per deposit or cashing 18
      Bank draft USD or other currency
         Issued USD or other currency                                                                                                                                                           $7.50
         Return item in USD                                                                                                                                                                    $20.00
         Photocopy as proof of cashing                                                                                                                                              $10 min., $15 max.
         Reimbursement or replacement after loss or theft                                                                                                                           $10 min., $20 max.
       Direct deposit to other institutions                                                                                                                                    min $4.00 max. $12.50
       Funds transfer19
          (SWIFT)                                                                                                                                                                             $15.0020
       Received
          if $50                                                                                                                                                                    $15 in CAD or USD
          Investigation                                                                                                                                                                      $25 min.
         Intercaisse21
          Counter                                                                                                                                                                               $2.00
          Online with AccèsD Affaires                                                                                                                                                           $1.00
      Item send whitin canada or abroad –                     export22
          Cheque, letter of exchange and instrument item worth over $100 CAD                                                                                                       $30 min., $200 max.
          Documentary item                                                                                                                                                         $60 min., $275 max.
          Returned item                                                                                                                                                                        $50.00
         Item received from Canada or abroad –                       import22
          Cheque, letter of exchange and instrument                                                                                                                                $30 min., $150 max.
          Documentary item                                                                                                                                                         $60 min., $275 max.
          Discharge                                                                                                                                                                            $50.00
          Returned item                                                                                                                                                                        $50.00

18
     $12.00 fees are charged for each deposit of more than one item (cheque, money order or draft) if these items are denominated in a foreign currency and are from the same country.
19
     USD transfers-applicable charges in USD.
20
     All SWIFT payments will cost $15, regardless of method (in person or through AccèsD Affaires), amount or destination. SWIFT payments to a Desjardins Bank account will be just $7.50.
21
     USD transfers-applicable charges in USD.
22
     Fees applicable in the currency of the transaction if in US $. Otherwise, fees are in CA $.
                                                                                                           8
LETTER OF CREDIT (DOCUMENTARY CREDIT)
Import
 Draft fee                                                                       $100/hr
 Opening                                                                    $125.00 min.
 Drawing commission                                              $75 min. or fee schedule
 Amendment                                                                        $50.00
 Unused or cancelled credit                                           $75 min., $275 max
 Discharge, indemnity, release of goods                                           $50.00
 Consultation                                                                    $100/hr
 Mail fees                                                                   $25.00 min.
 Telecommunication fees                                                      $20.00 min.
Export
 Advising                                                                         $75.00
 Payment commission and negotiation                          higher of 0.125% or $60 min.
 Amendment                                                                        $50.00
 Confirmation                                                                    variable
 Unused or cancelled credit                                                     $75 min.
 Draft acceptance at term                              higher of 0.125%/30 days, $60 min.
 Assignment of proceeds                                                0,125%, $150 min.
 Prior notice of issue                                                            $25.00
 Documents with discrepancies                                                     $50.00
 Transfer of letter of credit                                    Higher of 0,25 % or $200
 Reimbursement fee                                                               $100.00
 Consultation                                                                    $100.00
 Mail fees                                                                       variable
 Telecommunication fees                                                           $20.00
LETTER OF GUARANTEE AND STANDBY LETTER OF CREDIT
Issued
 Draft fee                                                                       $100/hr
 Opening                                                                         $125.00
 Commission                                                     0,5% to 2.5% ($100 min.)
 Consultation                                                                    $100/hr
 Amendment                                                                        $50.00
Received
 Advising                                                                         $60.00
 Amendment                                                                        $50.00
 Confirmation                                                                    variable
 Consultation                                                                    $100/hr

                                                   9
COMMERCIAL FINANCIAL SERVICES
 OPERATING LINE OF CREDIT
 File analysis and setup
     Line of credit up to $500,000                                                                 1% of authorized amount $250 min.
     Line of credit over $500,000                                                                  1% of authorized amount 1/4% min.
 Monitoring of assets                                                     from $75 to $125 per month (depending of complexity of file)
 Monthly management fee for automated service                                              Up to $125 (depending on complexity of file)
 Annual renewal and monitoring                                                                     1% of authorized amount $250 min.
 Availability fee (line of credit over $500,000)                                                         1/4% to 1/2% of unused credit
 Increase during year                                                                           1/2 % of authorized increase $150 min.

 BUSINESS TERM COMMERCIAL LOAN
 File analysis and setup
   Loan up to $500,000                                                                             1% of authorized amount $250 min.
   Loan over $500,000                                                                           min. 1/4% to 1% of authorized amount
 Annual monitoring or periodic revision                                            1/4% of balance min. $250 to 1% authorized amount
 Total or partial prepayment                                                                              penalty stipulated in contract
 Reopening of file                                                                              1/2 % of authorized amount $150 min.
 Availability fee (annual)                                                                                       1/4% of unused credit
 Renewal before maturity date                                                                   $225 plus penalty stipulated in contract
 Assumption by a third party commercial building                                                            1/2 % of balance $150 min.

 REAL ESTATE FINANCING
 RESIDENTIAL RENTAL PROPERTY
 (a rental property of over 8 units and/or real estate portfolio includes over 12 units)
 File analysis and setup                                                                     1/2 % of authorized amount $75 min/door
 Renewal on maturity date
                                                                                                             1/4 % of balance $75 min.
 (if no annual monitoring fee or periodic revision)
 Renewal before maturity date                                                                   $150 plus penalty stipulated in contract
 Reopening of file                                                                          1/4 % of authorized amount $75 min./door
 Transfer to a third party                                                                                             1/4 % of balance
 Flexi-capital option (file analysis)                                                         $75/door or 1/4 % of authorized amount
 Annual monitoring or periodic revision                                                                                1/4 % of balance

                                                                    10
OTHER FINANCIAL CHARGES
 Taking of security interest
   Security agreement                                                                          $150/contract plus incurred expenses
   Other                                                                                                          incurred expenses
 Building or equipment appraised by a professional                                                                incurred expenses
 On-site visit
   By caisse staff                                                                                                          $50/visit
   By a professional                                                                                               incurred expenses
 Total or partial prepayment                                                                           penalty stipulated in contract
 Written or telephone notice                                                                                                    $5.00
 Additional supervision of the file                                                                                 from $50/month
 Release                                                                        $75 plus incurred expenses (no fee if the loan is due)
 Discharge                                                                                                $75 plus incurred expenses
 Extension of file                                                                               $50 or $125, depending on analysis
 Delay in monthly moniting                                                                                                    $25.00
 Domestic letter of guarantee                                                                                     0.5 % to 2.5% max.

Disclaimer
The Caisse makes every reasonable effort to ensure the accuracy of the information provided herein. Notwithstanding these efforts
the policies, fees, dates or other conditions can be amended at any time and the information contained herein may contain errors
or omission. The Caisse does not make any representations or warranties as to the accuracy of the information provided herein and
it's your responsibility to verify these information’s with your Caisse.
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