Operational Plan London Olympics and Paralympics 2012
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Operational Plan
London Olympics and
Paralympics
2012
1
KB Event Ltd Operational Plan London Olympics and Paralympics 2012Table of Contents
1. Scope and purpose of document
2. Executive summary
3. Policy statement
4. Introduction
5. Impact assessment
Table 5.1 Primary Impact
Table 5.2 Secondary Impact
Table 5.3 Red Flag Congestion Days
6. Impact reduction strategy
6.1 Planning
6.2 Pro-activity
6.3 Responsiveness
7. Operational management framework
7.1 Operational management team
7.2 Operational team meeting schedule
7.3 Standard operational team meeting format
7.4 Ad hoc meetings
7.5 Data and information collection
8. Organisational readiness
9. References
9.1 Websites
9.2 Reports
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KB Event Ltd Operational Plan London Olympics and Paralympics 20121. Scope and purpose of document
This document will be used as the core tool for internal and external communication of the policy, strategies and activities that
will be adopted and undertaken by KB Event Ltd (KB) leading up to and during the London Olympic Games and Paralympics
which will be held in London during August 2012.
The document includes the: • Policy statement • Impact assessment • Impact reduction strategy • Operational management
framework • Organisational readiness status
This document will be updated and amended as information and data is released.
The detailed project plan will be specifically excluded from this document.
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KB Event Ltd Operational Plan London Olympics and Paralympics 20122. Executive summary
During the games, the event industry will need to continue to operate and to rely on suppliers such as KB to reduce the impact
on its event logistics throughout the period of the games
Specific actions that are being taken are:
• A project manager has been appointed to monitor for, and obtain, data and information
• An Operational Team has been formed to assess impacts and identify impact reduction strategies
• An operational plan has been developed to address issues from a perspective of: Planning - Pro activity - Responsiveness
• An overall assessment of Organisation Readiness is being maintained.
This plan is a working document that will be regularly reviewed and amended as further and more definitive information and
data is released by LOCOG and TfL.
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KB Event Ltd Operational Plan London Olympics and Paralympics 20123. Policy statement
KB will make it a priority that all measures will be taken to ensure the smooth delivery of client equipment to and from their
events.
An operational team is formed to develop, and regularly review, a cogent, practical and effective plan that will ensure that KB’s
customers enjoy the best possible service during what will be a period of significant disruption to London’s road network.
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KB Event Ltd Operational Plan London Olympics and Paralympics 20124. Introduction
Referring to the Olympic Games and Paralympics the Mayor has observed that ‘the city will never have staged an event on this
scale’. Further it is estimated that three million additional journeys will take place each day. It is against this background that the
event industry will need to continue to operate and to rely on their suppliers such as KB to reduce the impact on their logistics.
The Olympic Games take place from 27th July -12th August 2012 and the Paralympics from 29th August – 9th September 2012.
It is estimated that the set up period for the road network will take two weeks, there will be a two week gap between the
Olympics and Paralympics during which period many restrictions will stay in place and close down will take a further week. In
addition to games events local authorities are planning local events during the games. The outcome will be an eight week period
of varying levels of disruption, some of which will be significant, to London’s road network.
In addition to the Olympic Route Network (ORN) and the Paralympics Route Network (PRN) traffic signals will be modified,
junctions altered, turns restricted, side roads closed and temporary games lanes introduced. In addition traffic in the vicinity of
venues will be subject to diversions and other restrictions may be necessary.
Experience from previous Olympics have shown that road traffic reduces significantly during the duration of the games (Sydney
2000 traffic reduced by 20%, Athens 2004 traffic reduced by 30%, Vancouver 2010 [Winter Olympics] traffic reduced by 30%).
It is also noted that in London during August traffic volumes are generally lower than at other times of the year.
As well as the impact on traffic of the ONR and diversions there will also be street events such as the Marathon. In addition to
core routes i.e. routes from Central London to and from the Olympic Park, venue specific routes will operate on the days that
events are being held.
A review of the available literature indicates that planning continues and some specifics are yet to be
made available. It is therefore necessary for KB to implement a methodical approach to monitoring
information and data sources, analysing and assessing the impact, and further developing the impact
reduction strategy. These activities will continue up to and during the Olympic events.
Primary Impact
Description Assessment Mitigation Alternatives Likelihood Impact
Olympic Route
Network (ORN) –
Heavily used
everyday of the
games
A4200 (Map 6) -Significant adverse -Advice to drivers -Blackfriars Bridge Very High High
Woburn Place, impact on North to to avoid A4200 -Chancery Lane
Russell Square, South when travelling -Gray Inns Road
Southampton Row, journeys/South North/South/South -Tottenham Court
Kingsway Arch. North journeys. North. Road
-Slow traffic -Customers
movement to travelling to and
destinations located from Waterloo and
on the A4200 and Euston will need to
to venues and be informed of
streets normally longer journey
accessed from the times.
A4200 e.g. Hotels
in Russell Sq area,
Lincolns Inn Fields.
-Widespread
disruption to
Charing Cross
Road.
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KB Event Ltd Operational Plan London Olympics and Paralympics 2012A3211 (Map 6) Significant adverse Venues on South Euston Road*, City Very High High
Victoria impact on West to side of Upper Road, Holborn,
Embankment, East and East to Thames Street and Canon Street,
Blackfriars West journeys. Lower Thames London Wall,
Underpass, Upper Street are likely to Houndsditch.
Thames Street, be inaccessible-
Lower Thames customers will need *Alternative route
Street, Tower hill, to plan any tipping
West Smithfield arrangements
Highway
Serious Pinch Access to pick up Fleet Street will Very High Severe
Point located in these enable vehicles to
Aldwych, Temple streets is likely to access from the
Place, Arundel be impossible East
Street. throughout the
games.
A3212 (Map 6) Access to pick up Delivery procedure Very High Severe
Bridge Street, located in these to be drawn up with
Parliament Sq, streets is likely to customers
Whitehall, St James be difficult
Park, Green park, throughout the
Hyde Park Corner. games.
A102 (Map 8) Significant adverse Avoid use of Rotherhithe and Very High Severe
Blackwall Tunnel impact on North to Blackwall Tunnel. Dartford Crossing.
(Both directions) South
journeys/South
North journeys that
would normally
include Blackwall
Tunnel.
Westminster Will add to the Delivery procedure Waterloo and Very High High
Bridge significant to be drawn up with Lambeth Bridges
Closed Westbound disruption in the customers (both of which have
for two weeks Westminster and restricted
Victoria Area. access/egress)
Lambeth Bridge Will elongate Avoid the High High
Left turn only on journeys to the Westminster and
North side Westminster and Victoria area.
Victoria areas.
Secondary Impact
Description Assessment Mitigation Alternatives Likelihood Impact
Map 6 A4200 Heavy traffic as Customer warnings Divert across South High High
Impact drivers divert to and Driver advice London (Tower
Bloomsbury Area, avoid severe Bridge, London
Kings Cross Area, congestion in Bridge, Blackfriars
Fleet Street Area, Aldwych, Bridge)
Covent Garden, Southampton Road
Chancery Lane, etc. Divert across North
Farringdon Road London, Euston
Road, New
Cavendish Street,
Wigmore Street etc.
NB If Euston Road
is being is used as
the alternative
Olympics route use
Regents Park
(Prince Alberts
Road, St Johns
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KB Event Ltd Operational Plan London Olympics and Paralympics 2012Wood Road etc)
Map 6 Victoria Heavy traffic as Customer warnings Divert across South High High
Impact drivers cannot use and Driver advice London (Tower
Westminster Green Park/St Bridge - Note 18T
Waterloo, St James, James Park, weight limit -
Piccadilly, Whitehall, London Bridge,
Knightsbridge, Parliament Square Blackfriars Bridge
Trafalgar Sq, etc plus Vauxhall and
Strand, Hyde Park Lambeth Bridges)
Corner
Divert North-
Bayswater Road,
Marylebone Road,
Mayfair
Red Flag Congestion Days
Date Expected Impact Cause
August 3rd 2012 Significant additional traffic movements Olympic Park at full capacity-first day of
across Central London leading to track and field events
increased congestion, elongated journeys
and reduced capacity
August 7th 2012 Traffic congestion likely to reach gridlock Park Lane close – 0900hrs-1400hrs
proportions across Central London and
toward the West of London
September 3rd 2012 Significant additional traffic movements Schools across London reopen whilst the
across Central London leading to Paralympic route network is still
increased congestion, elongated journeys operational
and reduced capacity
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KB Event Ltd Operational Plan London Olympics and Paralympics 20126. Impact reduction strategy
The strategy to reduce the impact of traffic disruption caused by the Olympic Games and Paralympics will be:
6.1 Planning • Liaison with customers specifically impacted by ORN/PRN routes • Route usage analysis • Volumes •
Information gathering and analysis
6.2 Pro-activity • Holiday restrictions for key staff • Encouragement to maximise driver availability • Driver
training/advice re traffic hotspots and alternative routes • System parameter changes to provide realistic travel time
estimates and warnings to customers •
6.3 Responsiveness • Dynamic updates to drivers based on ‘on the road reports’ • Specific journey advice to customers
based on ‘on the road reports’ • Central information and journey analysis team to plan, monitor and advise customers, •
Daily operational meetings to review and address issues
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KB Event Ltd Operational Plan London Olympics and Paralympics 20127. Operational management framework
The operational management of the impact of the Olympic Games and Paralympics will be key to reducing the effects on KB’s
service.
A methodical approach of monitoring information, assessing the impact, identifying solutions and mitigating actions within the
framework of the Impact Reduction Strategy will be essential.
7.1 Operational Management Team The operational management team will consist of;
• Andy Bell General Manager -Operations • Ken Francis Operations Manager • Steve Parks – Olympics route
management
7.2 Operational Team Meeting Schedule The operational team will meet in accordance with the schedule below:
Monthly until June 2012
Weekly until July 2012
Daily for the duration of the July, August and September
7.3 Standard Operational Team Meeting Format The operational team meeting will adopt the following agenda:
Minutes and Actions of the Previous Meeting
Update on Data and Information
Presentation of an assessment of the impact of any changes/new information
Presentation of proposed solutions and mitigating actions
Proposals for changes to the Impact Reduction Strategy
Project Manager’s Report
Any Other Business
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KB Event Ltd Operational Plan London Olympics and Paralympics 20127.4 Ad Hoc Meetings Ad hoc meetings will be called as required in response to sudden or unexpected changes in TfL,
Local Authority of LOCOG Policies.
7.5 Data and Information Collection In order to methodically collect data and information • The project manager
will act as the central information point o set up a Centralised Library of Information o ensure KB is on all
Olympic/Paralympic circulation lists
• A summary of data and information received will be circulated each month during 2010 and 2011. The summary will
be circulated weekly in 2012.
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KB Event Ltd Operational Plan London Olympics and Paralympics 20128. Organisational readiness
Below is a summary of the organisation’s readiness for managing the impact of the Olympic Games and Paralympics
Items:-
Operational Management Team Operational Meetings
Actions vs. Deadlines Information collection/circulation
Membership of TfL
Working Party Collect Customer information
Notification of customers specifically affected by ORN/PRN
Final decisions from TfL, LOCOG etc
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KB Event Ltd Operational Plan London Olympics and Paralympics 20129. References
The plan is based on data and information ascertained from the
reference sources below;
9.1 Websites http://www.london2012.com
http://ask.london2012.com/
9.2 Reports London 2012, Olympic Route Network and
Paralympics Route Network, July 2010
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