HERE FOR HEALTH ACON Strategic Plan 2019 2022
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HERE FOR HEALTH ACON Strategic Plan 2019 - 2022
Sydney (Head Office)
414 Elizabeth St, Surry Hills NSW 2010
9am-6pm, Mon-Fri
(02) 9206 2000
Freecall: 1800 063 060
acon@acon.org.au
acon.org.au
endinghiv.org.au
Facebook: /ACONHealth
Twitter: @ACONHealth @ENDINGHIV
Northern Rivers Office
27 Uralba St, Lismore NSW 2480
9am-5pm, Mon-Fri
(02) 6622 1555
Overview 5
Freecall: 1800 633 637
northernrivers@acon.org.au
Facebook: /ACONNorthernRivers
Introduction 6
Hunter Office Health 9
129 Maitland Rd, Islington NSW 2296
9am–5pm Mon-Fri
(02) 4962 7700 Purpose 11
Freecall: 1800 063 060
hunter@acon.org.au
Facebook: /ACONHunter
Vision 13
Southern & Western NSW Outreach
(02) 9206 2114
Values 15
regionaloutreach@acon.org.au
Facebook: /ACONSouthernNSW Communities 17
ACON Pride Training
414 Elizabeth St, Surry Hills NSW 2010 Our Work Is Focused 19
9am-6pm, Mon-Fri
(02) 9206 2000 Focus Area 1: Ending HIV transmission for all in our communities 20
training@acon.org.au
pridetraining.org.au Focus Area 2: D
elivering excellent, client-centred care and
innovative community health programming 22
Pride Inclusion Programs
414 Elizabeth St, Surry Hills NSW 2010 Focus Area 3: G
iving voice to our communities and
9am-6pm, Mon-Fri strengthening inclusion 24
(02) 9206 2139
info@prideindiversity.com.au Focus Area 4: Developing financial diversity, strength and growth 26
prideinclusionprograms.com.au
Facebook: /PrideInDiversity /pridehealthwellbeing /prideinsport Focus Area 5: B
uilding a workplace that attracts and
Twitter: @PrideDiversity @prideHW @prideinsportau develops the best people 28
ACON gratefully acknowledges the support of its primary funder, NSW Health.
How We Work 30
Thank you to EY for their generous assistance in developing this plan.
ACON acknowledges and pays respects to the
Traditional Custodians of all the lands on which we work.Our Purpose
We create opportunities for people in our communities
to live their healthiest lives.
Our Vision
We strive to be a global leader in community health, inclusion and
HIV responses for people of diverse sexualities and genders.
Our Values
Our values inform Our values inform how Our values inform how
who we are: we work with people: we make decisions:
• Community • Equity • Excellence
• Collaboration • Inclusion • Courage
• Informed • Compassion • Innovation
Our Work is Focused on
1. 2. 3. 4. 5.
Ending HIV Delivering Giving Developing Building
transmission excellent, voice to our financial a workplace
for all in our client-centred communities diversity, that attracts
communities care and and strength and and develops
innovative strengthening growth the best
community health inclusion people
programming
4 ACON Strategic Plan / 2019 - 2022“In the development of the plan, we were
faced with a number of challenging
questions and have endeavoured to
deliver a plan that will best allow us to
meet our ongoing commitment to be
Here for Health.”
As ACON moves into its 35th This plan has been health needs. This strategic that the health of programs in those who have fought for and that ACON has been committed
year and beyond, we have developed in consultation plan is reflective of our desire our communities is carefully earned them. to over three decades. It sets
developed a strategic plan with community, staff and to work across this diversity. considered in funding and out objectives that will ensure
Being intersex is distinct from
which reflects the changing other stakeholders including policy decisions, and we will we continue to lead the way
We remain committed to being sexuality or gender
nature of the health needs funding bodies, service deliver programs and services on ending HIV transmission
ending HIV for everyone, diverse. Intersex is about sex
of our communities, and of delivery partners and research over the course of this plan while also meeting the diverse
focusing especially on those characteristics, rather than
the broad range of people, organisations. that impact on the health of health needs of our community
communities in which infection legal sex, sexual orientation or
experiences and identities that our communities and deliver currently under addressed or not
In the development of the plan, rates continue to grow. We will gender identity. We will stand
make up who we are here for. positive outcomes. addressed at all.
we were faced with a number continue to deliver programs alongside intersex people as
For our entire history ACON of challenging questions and that decrease new infections, For many years, we have allies, affirming their right It sets out objectives that will
has been of and for the have endeavoured to deliver a and will also ensure that used the acronym LGBTI to to self-determination and ensure we are financially
plan that will best allow us to ongoing work occurs to sustain talk about our work. We have supporting the work of peer
communities we work with. sound, able to continue to grow,
meet our ongoing commitment these reductions. Our work received feedback from the led intersex networks.
Our early years were defined provide a voice and advocate
to be Here for Health. supporting people living with people we work with and for,
by community coming While our work has for our communities. It also
HIV to live healthy, connected about the limitations of this
together to respond to the We recognise that ACON has traditionally been provides a mandate for us to
lives remains core to our work. term. In this new Strategic Plan,
HIV/AIDS epidemic in NSW, a long history, and much of concentrated in New South explore new programs which will
we will refer to people who are
and as we have grown, we that history has been focused We are committed to Wales, recent years have benefit many.
sexuality and gender diverse.
have been proud to work with on our response to HIV/AIDS replicating the world class seen us expand, delivering
We feel this term better reflects We look forward to working
a diverse range of people to and gay men, but in the last programs, including our a number of nationwide
the people towards whom with our communities, our
ensure their voice, heart and few years ACON has worked campaigns and HIV prevention
ACON services are targeted. programs and services. partners and our allies to deliver
health needs are represented hard to be here for the health and care space, to the work we
We will continue to explore on this plan. ACON’s work is
in the work we do. of a much broader spectrum are proudly undertaking with The identities of lesbian, gay,
opportunities to work never done in isolation, and the
of people in our communities. women, both cis and trans, bisexual and transgender
across Australia, delivering
We are a fiercely proud Research, both from within trans men, and gender diverse people are not being erased delivery and impact of this plan
partnership where significant
community organisation, ACON and externally, shows people. We are partnering – we will continue to use will only come about through
identified community
unique in our connection to us that our communities with federal, state and these terms in programs and active involvement, support and
need exists.
our community and in our role are broad, diverse and local government agencies, services where relevant – we partnership. We thank you in
as an authentic and respected intersectional, with a range corporate Australia and not for understand the importance of This plan supports the ongoing advance for the role you will
voice. of under-addressed or unmet profit organisations to ensure self-determined identities to development and transition have to play in this.“Issues arise from experiences of
marginalisation, limited access to sensitive
and appropriate health services for sexuality
and gender diverse people, and fear of, or
experiences of, stigma and discrimination.”
Members of Australia’s routinely collected in health In part, these issues arise from
sexuality and gender diverse services across Australia, experiences of marginalisation,
communities experience health which brings complexities in limited access to sensitive and
disparities when compared determining an accurate and appropriate health services
to health and wellbeing definitive description of the for sexuality and gender
outcomes experienced by the issues experienced by our diverse people, and fear of,
total population. They may communities. or experiences of, stigma and
also face significant barriers discrimination.
to accessing traditional Where data are collected
healthcare pathways. These and evidence exists, Certain cohorts within our
issues can be compounded by significant disparities are communities require access to
other factors in a person’s life, identified in sexual health, very specific health services.
such as living with a disability cancer screening, smoking Gender-affirming healthcare
or being from a culturally prevalence, mental health for transgender and gender
diverse background. prevalence and rates of illicit diverse people is very limited,
substance use between our and where it is provided, there
It is important to note that data communities and the broader are often long wait times and
8 ACON Strategic Plan / 2019 - 2022 about our communities are not Australian population. high costs.We create
opportunities
for people
in our
communities
to live their
healthiest lives.
10 ACON Strategic Plan / 2019 - 2022We strive to be
a global leader in
community health,
inclusion, and
HIV responses for
people of diverse
sexualities and
genders.
12 ACON Strategic Plan / 2019 - 202214 ACON Strategic Plan / 2019 - 2022
“We are part of communities that include
people whose gender identity, sexuality, or
bodies have been politicised and shamed when
they should be celebrated and cared for.”
Most people in our the importance of community experiences and work to ensure
communities live happy, led responses. that these are reflected in our
healthy and connected lives. work. These can include people
Unfortunately this is not the We acknowledge that the
who are:
case for everyone. health needs of all the
people ACON serves are not • Aboriginal and Torres Strait
We work for people living the same, but we share a Islander people
with HIV and people who are common fight against stigma • people from culturally
sexuality and gender diverse, and discrimination that and linguistically diverse
including those who are affects our health. backgrounds
lesbian, gay, bisexual, trans
We know that the identities, • people who use drugs
and/or queer.
paths and experiences of all • mature aged people
We are part of communities people in our communities • young adults
that include people whose are shaped by a multitude
gender identity, sexuality, or of factors, including their • people with disability
bodies have been politicised cultural identities, where
We know that how our
and shamed when they should people live and socio-economic
communities define and
be celebrated and cared for. background.
describe themselves change,
We also recognise the peer led We recognise that members and we strive to ensure that
networks and organisations of our communities share their all people we work for feel
that work for some members of sexual and gender identity welcomed by the services we
16 ACON Strategic Plan / 2019 - 2022 our communities and respect with other identities and offer and the language we use.FOCUS AREA 1 FOCUS AREA 2 FOCUS AREA 3
Delivering excellent,
Ending HIV Giving voice to
client-centred
transmission our communities
care and innovative
for all in our and strengthening
community health
communities inclusion
programming
FOCUS AREA 4 FOCUS AREA 5
Building a
Developing
workplace that
financial diversity,
attracts and
strength and
develops the best
growth
people
18 ACON Strategic Plan / 2019 - 20221.1
We provide up to date information and deliver
innovative social marketing campaigns to our
communities on a variety of sexual health issues
FOCUS AREA 1
Ending HIV
1.2
We develop peer-led prevention programs
transmission
to reduce transmissions of HIV and other
STIs in our communities
for all in our 1.3
communities We improve access to testing with models that
are responsive to the needs of our communities
1.4
We advocate for innovative responses to end
HIV transmission and reduce STIs in Australia
20 ACON Strategic Plan / 2019 - 20222.1
We support PLHIV to live fulfilled, healthy lives
in which they are active members of their community
FOCUS AREA 2
2.2
Delivering We ensure that our care and support services are of an
excellent standard through ongoing needs assessment,
co-design, inclusive marketing and ongoing evaluation
excellent, 2.3
client-centred We ensure that our communities are actively
care and
and meaningfully included in our work and within
our organisation
innovative 2.4
community health
We seek to find better models of care and support
for members of our communities that are left behind
by current service provision, including the provision
programming
of support for young sexuality and gender diverse
community members
2.5
We examine innovative ways to meet the health needs
of our communities where they are at, including the
ongoing investigation of an LGBT Health Centre
22 ACON Strategic Plan / 2019 - 20223.1
We ensure that ACON maintains meaningful involvement
of people living with HIV, and ensures their strengths
and concerns are shared with decision makers and the
broader community
FOCUS AREA 3
3.2
Giving
We amplify the voices of those we serve to ensure
that decision makers are working with us to create
opportunities for our communities to live their
voice to our healthiest lives
communities and
3.3
We advocate for the meaningful inclusion, support
strengthening and participation of our communities and the
reduction of discrimination and stigma
inclusion 3.4
We build strong partnerships and exemplify and share
best practice models for inclusion and participation
3.5
We participate in and support research and strive
for a strong evidence base to inform decisions made
about our communities’ health
24 ACON Strategic Plan / 2019 - 20224.1
We ensure that the health of our communities is
a funded priority in mainstream health provision
FOCUS AREA 4
4.2
We deliver bold and exciting revenue generation
Developing activities that appeal to our communities
financial diversity, 4.3
We ensure diversification of our income sources to ensure
strength and that we can deliver against the health needs of our
communities which may be underfunded
growth 4.4
We make prudent decisions about investing
our resources, and ensure that these investments
are ethically sound
4.5
We endeavour to find efficiencies in spending and source
talent and resources which are cost-effective while
upholding the standards of our organisation
26 ACON Strategic Plan / 2019 - 20225.1
We create opportunities for staff and volunteers
to develop their skills, ensuring a passionate,
authentic and committed team
FOCUS AREA 5 5.2
We provide a positive working environment in
which staff and volunteers feel supported and
Building a justly recognised for the work they do
workplace that 5.3
We are committed to creating an effective,
attracts and efficient and healthy workplace, which will best
serve our clients and communities
develops the 5.4
best people We develop strategic responses to ensure that staff and
volunteers who are living with HIV, trans and gender
diverse, Aboriginal and Torres Strait Islander, culturally
and linguistically diverse or living with a disability are
supported towards excellence
5.5
We foster an environment of respect in which
staff and volunteers feel supported to provide
and receive feedback on their work
28 ACON Strategic Plan / 2019 - 2022ACON has a strong international reputation and has developed
considerable expertise in community mobilisation, social marketing,
online engagement strategies, peer education, partnership, and
policy and advocacy.
We have continued to evolve as an organisation, developing
significant new programs and services to meet the needs of our
community, especially in the areas of training, capacity building,
cancer prevention, and clinical testing and screening services.
New opportunities exist to expand ACON’s programs to meet
emerging health issues and these will be explored throughout
the life of this plan.
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