Home Health Homecare Hospice - Pennsylvania Homecare Association
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
2021 Conference Schedule
Wednesday, November 10
7:30 a.m. - 8:45 a.m. Registration & Breakfast in Exhibit Hall
8:45 a.m. - 10:00 a.m. Welcome Remarks and Opening Keynote:
Heather Younger, J.D.
The Art of Caring Leadership: How Leading with Heart
Helps Leaders, Teams and Organizations Succeed
10:15 a.m. - 11:15 a.m. Breakout Sessions
Homecare Home Health
Office of Long-Term Living Updates PDGM: Lessons Learned, Preparing for the NOA, and
What to Expect with the Nationwide Rollout of Value-
Get the latest updates from the Office of Long-Term Living Based Purchasing
(OLTL), including 2022 CHC waiver amendments, an update on
More than a year after PDGM implementation, gain expert
FMAP spending plans, the transition of financial management
insight and analysis on the impact of PDGM, and what the
services for PAS consumer-directed model, CHC and EVV
coming year will bring, including preparing for the NOA and
implementation, and more.
what to expect with the nationwide rollout of Value-Based
Jill Vovakes, MHA/INF, Chief of Staff, Department of Human Services Purchasing. This seminar will also equip attendees with the
Office of Long-Term Living
knowledge they need to develop a successful maintenance
therapy program that will improve outcomes and grow revenue
Hospice under the PDGM reimbursement model.
Mike Carr PT, COS-C, Senior Project Manager, Axxess
New Hospice Rules and Regulatory Issues: QRP, HCI
Special Focus Program, and More
General
This session will focus on what hospice providers need to
know about new hospice rules, including clarifications to the Diversity, Equity & Inclusion in the Workplace
election statement addendum requirements, changes to the As leaders, we need to have a deeper understanding of the
HQRP, including addition of a Hospice Care Index Measure principles of Diversity, Equity, and Inclusion to create an
and star rating for hospice CAHPS, updates on the HVLDL inclusive work environment and company culture. Through this
measure and development and implementation of HOPE, presentation, leaders will become more aware of how DEI
survey updates, the Special Focus Program, potential impacts their everyday lives and how they can significantly
enforcement and potential penalties for poor-performing improve their company culture. This session will also help
hospices, and much more. Bring your questions! leaders develop meaningful action steps that build more
inclusive organizations.
Brian Courtney, Vice President, The Safegard Group, Inc.
Wednesday, November 10
11:30 a.m. - 12:30 p.m. Breakout Sessions
Homecare Home Health
Community HealthChoices MCO Roundtable Documentation Defensibility: Don’t Lose Sight of the
Fundamentals
We’ve officially transitioned to the “new normal” of CHC and
homecare. Join us for an open discussion on successes and The public health emergency has put a pause on many external
challenges of implementation relating to CHC and EVV. During compliance audits, which has been a relief to some home health
agencies. Managing the challenges of providing care during these
this session, representatives from the CHC-MCOs will provide
circumstances is a constant balance of meeting the needs of
updates and answer attendees’ questions.
patients and agency staff. It is easy to see how the fundamentals
Anna Keith, Vice President, Community Relations, PA Health & of documentation defensibility can be lost in the shuffle, but
Wellness
audits will return, and what is being entered into records today
Andrea Farrell, Sr. Director, Ancillary and LTSS Network Management,
UPMC Health Plan can be scrutinized for the next three years. This session will focus
Joshua Hovanec, Sr. Manager, Ancillary & LTSS Network on strategies to ensure the critical elements of defensibility
Management, UPMC Health Plan remain clear in both nursing and therapy documentation.
Taunja McCoy, Director, Provider Network Management MLTSS,
Cindy Krafft, PT, MS, HCS-O, Owner/Founder, Kornetti & Krafft Health
AmeriHealth Caritas Pennsylvania Community HealthChoices
Care Solutions
Hospice General
Hospice Volunteers: Best Practices in 2021 Unharnessing the Power of Culture to Recruit, Inspire
and Beyond and Retain Caregivers
Join a panel of hospice providers to hear about their volunteer Over the past year the world has experienced a global pandemic,
strategies in 2021 and beyond, including what is working well an increasing demand for care, a fear of COVID-19 and the
today and future plans and strategies. vaccination, and record-high unemployment rates. Caregivers,
like all of us, had their world flipped upside down. Join us for a
session on trends and culture. Together, we'll explore how
creating a culture of care internally can be your biggest weapon
to recruit, retain, and engage caregivers.
12:30 p.m. - 1:30 p.m. Lunch with Exhibitors
1:45 p.m. - 2:45 p.m. Breakout Sessions
Homecare Home Health
How to Recruit and Retain Caregivers in a Post- New Home Health Rules: Preparing for the NOA,
COVID Environment OASIS-E, Future of VBP, Telehealth, and More
From recruiting and retaining qualified staff, to dealing with What providers need to know about the FY2022 Home Health
burnout and the COVID-19 pandemic, homecare providers are Rule, including the latest on telehealth, NOAs, Quality
facing a variety of challenges. Despite these rapidly changing Reporting Program (QRP) changes, CoP updates, OASIS-E,
dynamics, home care agencies have adapted to the pandemic and Value-Based Purchasing, and a whole lot more! Come with
the caregiver shortage in ways no one could have imagined, your questions for an interactive talk about all-things home
resulting in continued quality care for their patients. Tom Stapf, health.
Senior Client Success Leader at HHAeXchange, will join C.J.
Weaber, VP of Strategy and Business Development, Honor Health
Network, to share best practices for success and how to hire and
retain top caregivers.
Tom Stapf, Senior Client Success Leader, HHAeXchange
C.J. Weaber, VP of Strategy and Business Development, Honor Health
Network
Wednesday, November 10
1:45 p.m. - 2:45 p.m. Breakout Sessions (continued)
Hospice General
Positioning Music Therapy as a Core Service in COVID-19: Lessons Learned, Operational Changes,
Hospice and Palliative Care and the Current State of Affairs
Music therapy, despite recent advancements in clinical and This session will focus on BAYADA Home Health Care’s
scholarly knowledge, remains largely classified as an alternative ongoing organizational response to the challenges of providing
and complementary service in hospice rather than as a core home health care during the COVID-19 public health
service, resulting in job insecurity, disrupted patient care, and emergency (PHE), including how the organization used and
inconsistent roles within the treatment team. To position music adapted to the latest evidence and guidance from the CDC,
therapy as a core service playing an essential role in helping DOH, and OSHA to keep health care workers safe and continue
patients and caregivers facilitate a “good death”, this to provide care to clients. The session will also include the
presentation explores how a music therapist co-treats with a latest COVID-19-related public health updates and guidance
nurse case manager in context of Medicare’s Conditions of from a local Department of Health, including the role that the
Participation for hospices in addressing spiritual, bereavement, public agency serves in assisting providers, caregivers, and the
and family support needs. public during the COVID-19 PHE and beyond.
Noah Potvin, Assistant Professor of Music Therapy, Duquesne Kimberly Morris-Flores, MSN, RN, Clinical Support Specialist, BAYADA
University Home Health Care
3:00 p.m. - 4:15 p.m. Regulator Roundtable with the
Pennsylvania Department of Health
Linda Chamberlain, Chief, Division of Home Health
5:00 p.m. - 7:00 p.m. Welcome Reception in Exhibit Hall
7:30 p.m. - 9:30 p.m. Social Mixer: Bowling & Axe Throwing
Thursday, November 11
7:30 a.m. - 8:45 a.m. Breakfast in Exhibit Hall
8:45 a.m. - 10:00 a.m. Welcome Remarks and Keynote:
Dr. John Whyte, Chief Medical Officer, WebMD
Decoding the Consumer: The Evolving Landscape of
How Consumers Search for Health Information in a
COVID-19 World and Beyond
10:15 a.m. - 11:15 a.m. General Session: Legal Issues in Home-Based Care
Labor and employment lawyer, Tom Collins, Esq., Buchanan Ingersoll Rooney, PC, will
provide an overview on the top legal issues impacting home-based care today,
including COVID-19 vaccine mandates, policies, and consumer concerns about
vaccinated caregivers; COVID-19 implications on FMLA, ADA and privacy; best
practices in home care to comply with the new OSHA mandate; and the latest on
employment law updates, including evolving wage and hour concerns in home care.
Thursday, November 11
11:30 a.m. - 12:30 p.m. Breakout Sessions
Homecare Home Health
Managing for Managed Care Taking the Road to Success Under PDGM
The Managed Care environment has increasingly imposed The Patient-Driven Groupings Model (PDGM) was effective on
requirements for agencies to oversee client care quality such January 1, 2020. This timely session will investigate the critical
that outcomes are maximized, and care costs are minimized. factors that impact Home Health Agencies (HHAs) from a
Very soon, in the Value Based Payments Environment, agencies compliance, clinical, and reimbursement perspective. We will
will need to demonstrate that they have quality programs in explore lessons learned in the months leading up to the PDGM
place, and present data that proves the effectiveness of those transition and examine new insights revealed from working
programs. Additionally, Revenue Cycle processes in Managed within the model. We will discuss how critical it was to look
Care maintain significant complexity, and data compilation and internally to successfully operate in this new environment.
review are critical activities to maximize revenue and Practical tips regarding Outcome and Assessment Information
collections. Interestingly, there is some overlap in the metrics Set (OASIS) accuracy, ICD-10 coding, and Low Utilization
that can be used to manage both quality of care and revenue Payment Adjustment (LUPA) management will be provided.
cycle. We will discuss useful metrics and procedures for both Finally, this session will include the estimated financial impact
areas. on HHAs based on assessment, performance, and compliance
Phil Feldman, VP Revenue Cycle Management, Sandata under this new reimbursement system.
Technologies Mary Anne Foley, RN, MSN, Chief Operating Officer, Jewish
Michael Brown, President, MB Healthcare Consultants, LLC Association on Aging
Hospice General
Highway to Referrals: What is Working Now to Grow Emotional Intelligence: A Key to Employee Retention
Your Census “Employees don’t leave companies… they leave managers." This
COVID-19 has left many companies with fewer patients. is a phrase we hear all too often. So how do you get employees
Traditional places like hospitals and rehab facilities have not to stay? You develop emotionally intelligent managers! As
bounced back to pre-COVID census levels, and experts predict business leaders, you know the importance of front-line
census won't recover until 2022. Cheryl has worked with management in the success of an organization. In the
hundreds of companies and will share with you what is homecare industry, success relies on the people interacting
working right now. Hear the secrets of what the top sales with your clients and front-line team members. Retention of
performers are doing to win referrals- including implementing front-line employees is a crucial component to your
a sales process that is simple, repeatable, and driving in organizational success. This session focuses on key strategies
referrals! to developing emotionally intelligent managers who retain
Cherylanne Peltekis, Vice President and Co-Owner, Immediate
great employees. During this session we’ll explore the
HomeCare and Hospice, HomeCareSales components of emotional intelligence and how emotionally
intelligent managers engage employees and improve team
morale, therefore retaining great employees. Further, in this
session, attendees will gain valuable insight to the tools
necessary to increase emotional intelligence in themselves and
others.
Tonya Miller PT, DPT, PhD, Founder/Owner, TYM Coaching, and
Assistant Professor, Lebanon Valley College
Thursday, November 11
12:30 p.m. - 1:30 p.m. Lunch with Exhibitors
1:45 p.m. - 2:45 p.m. Breakout Sessions
Homecare Home Health
Meeting the Challenge of Operationalizing a CGS Home Health Update: RAP Changes, Medical
Quality Management Plan Review Strategies, Denials & Claim Submission Errors
Quality Management is a foundational element of an This session will focus on all things Medicare-related impacting
organization’s mission, vision, values, and business strategies. home health agencies. Important topics for discussion include
Regulations for OLTL include provider requirements for NOAs, Targeted Probe and Educate (TPE) and Post-payment
measurable goals that are “data driven.” MCOs indicate Reviews, a review of the top Medical Review denials, common
increased interest and monitor activities. This presentation will claim submission errors, and more. Attendees will also have the
provide strategies that can reduce re-work, address costly opportunity to ask questions of their Medicare Administrative
errors, and achieve consistent control of major regulatory Contractor (MAC) and will leave with valuable resources to
processes by working proactively to mitigate risk areas and assist them with their roles and daily patient care.
embed a culture of quality in your non-medical organization. Nykesha Scales, MBA, Senior Provider Relations Representative, CGS
Administrators, LLC or Cari Atkinson, RN, MHA, Senior Provider
Jocelyn O’Donnell, MSN, RN, CPHQ, Senior Consultant, BKP
Educational Consultant, CGS Administrations, LLC
HealthCare Resources LLC
Hospice General
"It's All About How You Give:" Strategies For Managing Growth and Finding Efficiencies in Agency
Preventing Compassion Fatigue Operations
Caregiving in our personal, professional lives, or both is a risk As a provider strategically grows its agency, it is faced with the
factor for compassion fatigue, with its impact being felt in necessity of scaling and adapting its operations to service the
numerous domains of lives. This session will focus on larger patient population. The primary goal of this session is to
identifying the signs of compassion fatigue, as well as give attendees the tools needed to thrive during this growth
evidence-based intervention and prevention strategies. These period and proactively build an efficient long term operational
are essential components for any caregiver to know to be able structure. The concepts discussed in this session will be applied
to continue to provide quality, compassionate care and avoid to home health, hospice, and homecare, and will cover both
burnout. clinical and revenue cycle operations.
Anja Miller, BSN, RN, Hospice Director, Guthrie Hospice Robert Simione, Principal, SimiTree Healthcare Consulting
3:00 p.m. - 4:00 p.m. Breakout Sessions
Homecare Home Health
Value-Based Payments in MLTSS in 25 States - A Telehealth and RPM at VNA Philadelphia: Goals,
Review of Best Practices and Lessons Learned Outcomes and Strategy
Twenty-five states currently have MLTSS programs in place. VNA Philadelphia’s telehealth program, HELM - Health, Education and
This session will review how these states have incorporated Lifestyle Monitoring, launched in 2018 to support post-surgical
Value Based Payments in their homecare and home health cardiac and heart failure patients. Since its launch, the organization
has expanded HELM to support patients with diabetes, COPD, sepsis,
services. During this session, we will discuss best practices and
post-joint surgery, and now COVID-19. The organization has
lessons learned from these states and how we can benefit from
achieved impressive outcomes with telehealth—their 30-day hospital
those experiences in Pennsylvania. readmission rate reduced 15% for CHF patients on the program—from
Fady Sahhar, President, XtraGlobex, Inc. 24% to 9%. Attendees will hear about the organization’s experience
with telehealth, including how they reduced readmissions, how they
achieved a 96% patient satisfaction rate, expanded to new
populations, and key learnings from using telehealth to monitor
COVID patients.
Dawn King, CNO, BSN, RN, Senior Vice President, Home Health, VNA
Philadelphia
Rich Curry, PT, MBA, VP of Business Development, Health Recovery
Solutions
Thursday, November 11
3:00 p.m. - 4:00 p.m. Breakout Sessions (continued)
Hospice General
CGS Hospice Update: HQRP, NOE, & Claim Whole-Human Care: Embracing Social Determinants
Submission Errors of Health
This session will focus on all things Medicare-related impacting Our work revolves around meeting the healthcare and human-
hospice agencies. Important topics for discussion include the care needs of people, over time, where they live. The important
hospice quality reporting program, changes to the notice of discussion of value-based healthcare delivery is hollow if we do
election (NOE), and common claim submission errors. not look at the stark disparities between the social and
Attendees will also have the opportunity to ask questions of economic conditions impacting the people we serve and the
their Medicare Administrative Contractor (MAC) and will leave predictable impact to their health outcomes when not
with valuable resources to assist them with their roles and daily addressed. Social Determinants of Health (SDoH) are being
patient care. recognized by payers and providers as key to unlocking more
equitable and cost-effective care. This session will engage and
Nykesha Scales, MBA, Senior Provider Relations Representative, CGS
Administrators, LLC or Cari Atkinson, RN, MHA, Senior Provider educate providers across healthcare at home about their role in
Educational Consultant, CGS Administrations, LLC integrating SDoH into future practice initiatives.
Cindy Campbell, BSN, RN, COQS, Director of Operational Consulting,
WellSky Advisory Services, Wellsky
th
5:30 p.m. - 6:30 p.m. 50 Anniversary Cocktail Reception
th
6:30 p.m. 50 Anniversary Dinner
Friday, November 12
8:00 a.m. - 9:45 a.m. Breakfast & The National Perspective: NAHC, HCAOA
PHA will host our friends and colleagues, Vicki Hoak, Executive Director of
the Home Care Association of America, and Bill Dombi, President of the
National Association for Home Care & Hospice, for a special panel
discussion moderated by PHA’s CEO Teri Henning. Get the latest industry
updates from top experts at the state and national level.
10:00 a.m. - 11:00 a.m. A Conversation About the Future of Home-Based Care
Hear from industry leaders about what they see in the future for home-based care, including the
potential for partnerships, collaboration, and business diversification strategies.
Patrick Blair, Group President, Bayada Home Health
Paula Thomas, DNP, RN, President, UPMC Home Healthcare
11:15 a.m. - 12:30 p.m. PHA Annual Membership Meeting
You can also read
