IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email

 
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
IBM Z Service Automation Suite

  May 13, 2019

                                                         Domenico D’Alterio
                                            Offering Manager, Z Automation
                                                  email ddalteri@it.ibm.com

IBM Z / May 2019 / © 2019 IBM Corporation
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
AGENDA                                 ➢ Business goals and challenges
                                            ➢ Z Service Automation Suite
                                              ➢ Value of belonging products
                                              ➢ What’s new in IBM Z Workload Scheduler v 9.5
                                              ➢ Service Management Unite v 1.1.6
                                                ➢ SMU for Scheduling
                                            ➢ Resources

                                                                                               2
IBM Z / May 2019 / © 2019 IBM Corporation
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
Business goals in a digital world

                        40% of CEOs see growth of the
                         business as their top priority
                CEOs expect digital revenue to grow
               10.3% per year between 2017 and 2020

               The business wants to:
                  • Drive business-led innovation
                  • Respond faster to changing business
                    demands
                  • Align to common goals and
                    objectives
                  • Protect the business

                   Source: Gartner Leadership Vision for 2019: Infrastructure and Operations
                   Leader
                                                                                               3
IBM Z / May 2019 / © 2019 IBM Corporation
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
It happens !

                                                           4
IBM Z / May 2019 / © 2019 IBM Corporation
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
View of Today’s Hybrid IT Operations

                                                                                   5
IBM Z / May 2019 / © 2019 IBM Corporation
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
Silos inhibit SLA attainment and increase time to problem resolution

                     Tools to enable collaboration
                    and cross-discipline interaction
                       are needed to avoid silos
                                                       Source: Beyond Philosophy: https://beyondphilosophy.com/how-to-
                                                       overcome-organizational-silos/
                                                                                                                         6
IBM Z / May 2019 / © 2019 IBM Corporation
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
Current challenge: skilled people are leaving!

                                                                Skilled people are
                                                                       retiring
                                                               ‘Tribal knowledge’ is
                                                                     disappearing

                                                                                             7
IBM Z / May 2019 / © 2019 IBM Corporation
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
Junior people facing with mainframe … a real story

                                                                           “We hired a young guy … he
                                                                         looked like he was 12 years old
                                                                              … likely he was 20”

           “He started working
            on 3270 using the
                mouse !!!

                                                                                   … and he was very slow …
                                                                                                              8
IBM Z / May 2019 / © 2019 IBM Corporation
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
Junior people facing with mainframe … continues

                                                                                                               “At a certain point
                                                                                                               he was puzzled …
                                                                                                              why he was not able
                                                                                                                   to type the
                                                                                                                 command he
                                                                                                               wanted to type… “

                                                  “… no way to see the red x at the bottom of the page …. “

                                                                                                                                     9
IBM Z / May 2019 / © 2019 IBM Corporation
IBM Z Service Automation Suite May 13, 2019 - Domenico D'Alterio Offering Manager, Z Automation email
Junior people facing with mainframe … through a Web User Interface

    “Then we adopted a
     Web UI to manage
    mainframe … and …
             “

                                            “ … he was more relaxed, proud of
                                             what he was able to achieve and
                                                        fast … “
                                                                                  10
IBM Z / May 2019 / © 2019 IBM Corporation
Digital transformation
  presents new challenges
  for operations teams

          Velocity of change is                Growth of hybrid cloud          IT operation environment
     increasing and workloads are                  applications is              is increasingly strained
       increasingly unpredictable              increasing complexity

     • Risk of outages increases as         • Mapping between business       • Organizations face skills
       the rate of change accelerates         applications and mainframe       issues as they go through a
       and operational complexity             resources are unclear            generational shift
       increases
                                            • Silos inhibit SLA attainment   • Reduce cost, maintain
     • New workload volumes can be            and increase time to problem     operational integrity under
       unpredictable                          resolution                       increasing transactional
                                                                               volume

                                                                                                             11
IBM Z / May 2019 / © 2019 IBM Corporation
What is important?
         Velocity of change is                 Growth of hybrid cloud           IT operation environment
    increasing and workloads are                   applications is               is increasingly strained
      increasingly unpredictable               increasing complexity

        • Risk of outages increases         • Mapping between business         • Organizations face skills
          as the rate of change               applications and mainframe         issues as they go through
          accelerates and operational         resources are unclear              a generational shift
          complexity increases
                                             • Silos inhibit SLA attainment
     • New workload volumes can                and increase time to           • Reduce cost, maintain
       be unpredictable                        problem resolution               operational integrity under
                                                                                increasing transactional
                                                                                volume
           Need to be able to react         Need for a modern/user friendly
         quickly to workload changes         consolidated view of System,
                                                                               Need for one-stop-shop for all
                                              Network & batch managed
                                                                                relevant service automation
                                               resources (Applications,
                                                                               needs … at a competitive price
           Need to ensure continuous          Operations, Workstations).
           availability of resources to
                sustain business               Need for a modern way to
IBM Z / May 2019 / © 2019 IBM Corporation
                                               interact with Z resources                                      12
AGENDA                                 ➢ Business goals and challenges
                                            ➢ Z Service Automation Suite
                                              ➢ Value of belonging products
                                              ➢ What’s new in IBM Z Workload Scheduler v 9.5
                                              ➢ Service Management Unite v 1.1.6
                                                ➢ SMU for scheduling
                                            ➢ Resources

                                                                                               13
IBM Z / May 2019 / © 2019 IBM Corporation
Embrace an Integrated and Intelligent IT Operations Experience
                                                         Dashboard UI for automated operations of Z and non-Z Systems
                                                       environments. Isolate, analyze and diagnose problems twice as fast.
                                                   Plan and manage automation activities in half the time and less error-prone
                                                                    compared to a conventional 3270-panel.

    Service Management Suite                                                                                              Service Automation Suite
         Powered
         by Zowe                                         Service Management Unite Enterprise Edition

           Tivoli Asset Discovery for z/OS                        NetView for z/OS           System Automation for z/OS         Z Workload Scheduler

                            OMEGAMON Performance Management Suite for z/OS                                                     Allows to automate, plan
                                                                                                                              and control the processing
       z/OS              Db2                CICS        IMS      MQ       Storage    Networks        WAS        JVM                of IBM Z systems
                                                                                                                                       workloads

   Automatic discovery and                            Comprehensive performance and            Network & Performance        Self-healing, high-availability
  identification of software                         availability solution for monitoring,     Management to increase       solution to optimize efficiency
    running on the IBM Z                                  analyzing, and managing                efficiency with lower         and availability of critical
    platform, with usage                                mainframe operating systems,            resources / personnel        systems and applications on
            reports                                      databases and applications.                     costs.                  multiple sysplexes.
IBM Z / May 2019 / © 2019 IBM Corporation
                                                                                                                                                         14
IBM Z Service Automation Suite v 1.1.0
              Service Automation Suite 1.1.0                     Z Service Automation Suite is a new offering (new PID 5698-
                                                                  SA1) to provide comprehensive support for Automation,
         Service Management Unite 1.1.6                                 Scheduling, and Network Management on Z.
  Powered     SMU Enterprise Edition
  by Zowe                                                      It has a new modern Service Management Unite Dashboard to
                                  SMU for Scheduling
                                                               provide at a glance overview on System Automation & Workload
                                SMU for Automation
                                                                   Scheduler managed resources (Applications, Operations,
                                                                   Workstations) and their status as well as NetView tasks.
                                SMU for Performance
                                   Management
                                                                 Clients have unmatched visibility into their defined systems
                                                               management environments with guided problem identification,
                              NetView for z/OS 6.2.1
                                                                isolation, and resolution workflows to keep the workload up
                      System Automation for z/OS 4.1                                    and running.

                            Z Workload Scheduler 9.5           It is a one-stop-shop for all relevant service automation needs
                                                                and allows flexible usage of components based on client needs.
                                       Announcement was on February 12th 219-085               GA on March 15th

                "Showing the status of workstations together with the System Automation resources for
                      the Workload Scheduler infrastructure will be very helpful for operators.”                                 15
 IBM
IBM Z Z/ February
         / March 2019
                  2019/ /©©2019
                            2018IBM
                                 IBMCorporation
                                     Corporation                                                                                      15
IBM Z Service Automation Suite v 1.1.0

                                                                           Dashboard UI for IT operations.
                                                                       Isolate, analyze and diagnose problems
             Service Automation Suite 1.1.0                                         twice as fast.
                                                                     Plan and manage activities in half the time
         Service Management Unite 1.1.6                                  and less error-prone compared to a
  Powered                                                                     conventional 3270-panel
              SMU Enterprise Edition
  by Zowe
                                SMU for Scheduling

                              SMU for Automation                       Network & Performance Management
                                                                          to increase efficiency with lower
                               SMU for Performance                          resources / personnel costs.
                                  Management

                                                                      Self-healing, high-availability solution to
                             NetView for z/OS 6.2.1
                                                                      optimize efficiency and availability of
                                                                       critical systems and applications on
                     System Automation for z/OS 4.1
                                                                                 multiple sysplexes
                          Z Workload Scheduler 9.5

                                                                 Automate, plan and control the processing
                                                                  of batch workloads on IBM Z systems as
                                                                  well as distributed, Cloud and Containers
                                                                                                                    16
IBM Z / May 2019 / © 2019 IBM Corporation
NetView for z/OS value

                                                                       SNMP Traps

                                                                               EIF Events
                                                            Event
                                                          management                SNA Events

               SNA Sessions

           TCP/IP Connections                                                                     Messages / Message
                                                                                                       Revision
                 Sysplex
                                             Resource
                                                                                                 Commands / Command
          DVIPA                              Monitoring                                               Revision
                                               and                       Automation
             OSA

       HiperSockets
                                            Management                                           Events / Traps

                           Hardware                                                                Timers

                                                                                                                       17
IBM Z / May 2019 / © 2019 IBM Corporation
System Automation for z/OS Value

                                                                          •   Hardware components
                                                                          •   Software products and applications
                                                                          •   Automated processes
                                                                          •   Messages and alerts

                                                      Monitor

                                                   ✓ Policy-based
                                                   ✓ Goal-oriented
                                                   ✓ Scalable

                                   Automation
       Automate many repetitive                                      • Take actions to control conditions
          and complex tasks                                          • Guarantee continuous availability of IT resources
                                                                     • React to errors and unscheduled events
                                                                                                                      18
IBM Z / May 2019 / © 2019 IBM Corporation
Z Workload Scheduler value
                              Connect & De-Risk                     Control                Optimize

                   Connect & de-risk your                      Control workload          Optimize your workload
                     Business Processes                        execution with Live      execution with trends and
                        (Design jobs &                      Dashboards and graphical   predictive analysis, and track
                    dependencies, through                      views, query-based         critical jobs and what-if
                     Graphical views, Plan                   monitoring views, and        simulations in intuitive
                  execution policies against                  leverage embedded                 experiences.
                  time & events conditions).                 reporting and auditing.

                                             EMA named amongst the Outstanding
                                            capabilities of IBM Workload Automation                                     19
IBM Z / May 2019 / © 2019 IBM Corporation
Z Workload Scheduler capabilities
                                                                                                   V 9.5

                                            •   Modern and intuititve web-based User Interface
             Modeling                                                                                           V 9.5
                                            •   Business integration hub to bring relief in complex processes

                                            •   Hybrid Workload Automation from a single point of control
           Monitoring
                                            •   Mobile support & Self Service Catalog

                                            •   Predictive scheduling
            Analytics                                                                                  V 9.5
                                            •   Streaming to Anaytics Platform (Splunk and Elastic)
                                            •   Scheduling through REST APIs
  Dynamic Scheduling
                                            •   on-demand workload automation

                                            •   Built-in on the same sysplex
     High Availability
                                            •   Remote Hot-standby

           Executors                        •   Tracker, Fault Tolerant Agent, Dynamic Agent, Agentless option, Agent in
                                                Container
           Scalability                      •   Manage millions of daily jobs on a single mainframe LPAR

                                                                                                                V 9.5
         Deployment                         •   Dynamic Workload Console in containers

             DevOps                         •   Automate every step between writing code and deploying application to
IBM Z / May 2019 / © 2019 IBM Corporation       customers                                                                  20
Z Workload Scheduler: Dynamic Workload Console

                                                                                             V 9.5

         Dashboard easy to customize
             • “internal” data source – directly from monitoring query
                    filter definition
                  • “external” data source
                    • Through REST API
                    • External web pages

                                                                                                     21
IBM Z / May 2019 / © 2019 IBM Corporation
Business integration hub

         35+ Out of the box integrations …                                                        … in order to automate the execution od batch
                                                                                                     jobs on distributed platforms, business
                                                                                                  applications and Cloud from a single point of
                                                                                                               control (Z Controller)
                          Operating system
                          Windows, UNIX, Linux, IBM i, IBM z, remote commands or scripts                                               Applications
                          ERP                                                                            Mainframe
                          SAP R3, PI channel, Oracle e-Business, BusinessObjects

                          Cloud/Web
                          Hadoop DFS, Sterling Connect:Direct, File transfer FTP/SCP/SFTP/CIFS,
                          MQTT, WebSphereMQ, WSDL, REST

                          Java
                          Java, JSR-352, J2EE

                          Database/Big Data
                          SQL, Cloudant, MSSQL, Oracle, DB2, DataStage, Hadoop, Cognos,                          Distributed Servers
                          BigInsights, Informatica PowerCenter

                          Infrastructure
                          Agent update/upgrade, job management, variable management, job stream    Application Catalog available on IBM Cloud
                          submission                                                              Marketplace includes also business templates
                                                                                                   (Peoplesoft Payroll Process, SAP Inventory
   Free Development Kit for customers and business partners to                                       Management….) and business partners
   build new job types                                                                                            integrations
                                                                                                                                                      22
IBM Z / May 2019 / © 2019 IBM Corporation
Predictive scheduling and What-if simulation

     Optimize for execution speed with event-
    triggered workloads and SLA management

      Predict job durations with historical and
       advanced estimation (cycles, average &
                     variance)

   What-If to check the impact of planned and
            unplanned events beforehand
          - Drag & drop jobs in a Gantt view
       - Real time simulation of changes on the
                       current plan
                  - Forecast of impacts
               - Trial and error approach

                                                                                           23
IBM Z / May 2019 / © 2019 IBM Corporation
AGENDA                                 ➢ Business goals and challenges
                                            ➢ Z Service Automation Suite
                                              ➢ Value of belonging products
                                              ➢ What’s new in IBM Z Workload Scheduler v 9.5
                                              ➢ Service Management Unite v 1.1.6
                                                ➢ SMU for Scheduling
                                            ➢ Resources

                                                                                               24
IBM Z / May 2019 / © 2019 IBM Corporation
What’s new in Z Workload Scheduler v 9.5

                                                   • Full control on late alerting and    Improved Control
           Modelling/Monitoring
                                                     automatic actions

               UI improvements                     • New dashboard experience
                                                                                            Improved User
                                                                                              Experience

         Problem Determination                     • Log analytics
                                                                                           Faster problem
                                                                                           determination

         Workload Optimization                     • Smooth submission of jobs               Cost control

                                                   • Containers for DWC and              Improved Deployment
                     Deployment
                                                     zCentric Agent in Containers
                                                                                              Experience
                                                                                                                   25
IBM Z / May 2019 / © 2019 IBM Corporation
                                            Announcement was on February 12th 219-010           GA on March 15th
IZWS v 9.5: Date and Time alert and action

• Need a way to define a "Late" time on a job that on expiration generates alerts
• Need to be able to mark a job complete at a certain day and time if the job is not completed
• The “Late” attribute must be available for filtered queries
IZWS v 9.5: Log Analytics
       Workload Scheduling logs available to the Analytic Engines already in use in your Enterprise

      IZWS Controller
                                                           • Easier access to ZWS AUDIT data
                                                           • ZWS error messages integrated with
                                                             System Messages for problem analysis

              CDPz
  MLOGs
              MLOGs
JTx

  DB JTx

                                                                      Messages captured by default:
                                                                      ➢Automatic recovery information
                                                                      ➢Application ended in error
                                                                      ➢Job late (old and new criteria)
  All additional messages wished by customer can be                   ➢Waiting for special resources
  logged by specifying CDP=YES                                        ➢Failing of MCP update
IZWS v 9.5: Smooth workload submission
Need to avoid CPU consumption peak caused by non-critical jobs concurrent submission

➢ DEFINE A GLOBAL POLICY TO PRIORITIZE URGENT JOBS
  Choose urgent jobs and jobs on critical path before all other jobs, distribute non-critical
  workload in a time range without exceeding the latest start time with its variance.

➢ DEFINE A GLOBAL MAXIMUM SUBMISSION RATE
  Can be applied to jobs that are not on critical path and not urgent workload.
Greater agility for Application in Docker containers Management

                                            Greater agility for Hybrid Application Management

                                                 Build and integrate your agent image in
           IZWS                                 application Docker containers to simplify
         Controller
                                                        Environment Management

                                                            Container

                   Container                                                                          Enable elastic scaling as
                                                         IWS Agent
                                                                                                       agent images can be
                                                              kubectl run
                              App B                                                                     added to a Pool of
                                                                                                              agents
                              App C
                                                          App A                    App D         App E
                             Bin/libs                     Bin/libs                Bin/libs      Bin/libs

                         Docker Eng.                    Docker Eng.              Docker Eng.   Docker Eng.

                                                                       Host OS

                                                                        Server
IBM Z / May 2019 / © 2019 IBM Corporation
AGENDA                                 ➢ Business goals and challenges
                                            ➢ Z Service Automation Suite
                                              ➢ Value of belonging products
                                              ➢ What’s new in IBM Z Workload Scheduler v 9.5
                                              ➢ Service Management Unite v 1.1.6
                                                ➢ SMU for Scheduling
                                            ➢ Resources

                                                                                               30
IBM Z / May 2019 / © 2019 IBM Corporation
Service Management Unite Highlights
     A modern, customizable Web UI consolidating data from OMEGAMON, System
           Automation and Workload Scheduler into a single environment

                                         Offers a single point of control using modern, customizable dashboards to
                                         monitor and operate your applications and systems.

                                             Drag&drop dashboard editor with rich widget palette to create your own
                                             dashboards and integrate your own data

                                               See at a glance the health state of your environment and drill down to the
                                               underlying problem and get suggestions to restore service

                                                Use automation functions to start, stop, recycle, or move business
                                                applications running on IBM z Systems and beyond.

                                               Access system logs and issue commands on a z/OS system and
                                               immediately see the response

                                             Integrates with other products as well as your own data
Internal labs test showed that for
common MQ actions, using SMU
            resulted in;                 Supports mobile access
      • 60% fewer clicks
        • 70% less time
SMU: Resolve Problems with modern Dashboards

Consolidated Health - Events   Automation policy and actions (SA for z/OS)
                                                            CANZLOG (zNV)
                                                                                 Issue Commands from
                                                                                 OMEGAMON, Perform
                                                                                   SA z/OS automation
                                                                                  tasks, edit with Zowe,
                                         Monitoring problem analysis             ZWS Batch job actions
                                           solution (OMEGAMON)
                                                              Analytics (IZOA)

 Identify
                                  Zowe         Scheduling Batch Jobs (ZWS)

                                             Isolate                                Fix                32
                                                                                                           32
SMU for Scheduling

                                                                                New
                                     At a glance overview on IWS resources   SMU v 1.1.6
                                          and their status (Applications,    (March2019)
                                             Operations, Workstations)

Service Management Unite EE
    SMU for Scheduling

    SMU for Automation

    SMU for Performance
       Management

                                                                                      33
SMU for Scheduling integration scenarios
       Service Management Unite EE                                                                            At a glance overview on IWS
               SMU for Scheduling                                                                              resources and their status
                                                                                                               (Applications, Operations,
               SMU for Automation                                                                             Workstations) with seeamless
              SMU for Performance                                                                                navigation in Dynamic
                 Management                                                                                        Workload Console

                                                                  Drill-down
                                                               capabilities to SA
                                                                  deep-dive         Drill-down capabilities
                                                                 dashboards          to DWC deep-dive
                                                                                          dashboards

       New                                                                                                            Start/Stop IWS services
    SMU v 1.1.6                                                                                                           through SA from
    (March2019)                                                                                                         overview dashboard
                                            Monitor resource
                                               utlization                                                                                   34
IBM Z / March 2019 / © 2019 IBM Corporation
SMU EE IWS Dashboard
                                                                               Widget – consider using
                                                                               most critical job status
                                                                               or IWS/SA Bach I/F
                                                                               Function Status
                                                    View workstation details
                                                    View jobs on workstation
                                                    ....
                                                    Properties

                                              Expand Job Streams to see
                                              contained Jobs

                                              Allow drill-down to Dynamic
                                              Workload Cconsole views

                                                                                                          35
IBM Z / March 2019 / © 2019 IBM Corporation
AGENDA                                 ➢ Business goals and challenges
                                            ➢ Z Service Automation Suite
                                              ➢ Value of belonging products
                                              ➢ What’s new in IBM Z Workload Scheduler v 9.5
                                              ➢ Service Management Unite v 1.1.6
                                                ➢ SMU for Scheduling
                                            ➢ Resources

                                                                                               36
IBM Z / May 2019 / © 2019 IBM Corporation
Z Automation

      ▪        Service Management Suite for z/OS info: ibm.biz/SMSzInfo
      ▪        Z Service Automation Suite info: ibm.biz/ZSASInfo
      ▪        Z Service Automation Suite Announcement: ibm.biz/ZSASAnnounce
      ▪        Z Workload Scheduler info: ibm.biz/IZWSInfo
      ▪        Z Workload Scheduler Announcement: ibm.biz/IZWS95Announce
      ▪        System Automation for z/OS info: ibm.biz/SAzInfo
      ▪        Tivoli NetView for z/OS Info: ibm.biz/NVzInfo
      ▪        Zowe Project Community Site: https://zowe.org/

                                              More references to wikis, Redbooks and so on in Back-up slides
                                                                                                               37

IBM Z / March 2019 / © 2019 IBM Corporation
Key Take Away….

  Z Service Automation                        Service Management
    Suite provides an                                                   The integration with
                                              Unite simplifies daily
    integrated set of                                                   Zowe allows to reduce   Work with us along the
                                                operator tasks and
       Automation,                                                      the time to identify     development cycle
                                               allows operators to
     Scheduling, and                                                    and resolve               through the Early
                                                manage the whole
  Network Management                                                    application and            Access Program
                                                 enterprise from a
     functions with a                                                   resource problems
                                              single point of control
  modern Dashboard UI
                                                                                                                    38
IBM Z / March 2019 / © 2019 IBM Corporation
39
BACKUP

IBM Z / October 2018 / © 2018 IBM Corporation
Service Management Unite
     Released SMU Packages
     ▪ Full SMU Package (for SMSz and Z Service Automation Suite Customers):
        – https://www.ibm.com/marketing/iwm/iwm/web/preLogin.do?source=swg-ibmsms
     ▪ SMU Automation Package (for SA only customers):
        – https://www.ibm.com/marketing/iwm/iwm/web/preLogin.do?source=swg-ibmsa

     Download Portal for Beta Code from EAP Site:
              – https://www.ibm.com/marketing/iwm/iwm/web/preLogin.do?source=swerptiv-smszeap-3
              – SMU Beta download and information:
                   https://www.ibm.com/developerworks/community/activities/service/html/mainpage#activitypage,4585
                   a4c0-d1a3-456c-b8a6-09236b8f7496
     SMU Best Practices Community
              – http://ibm.biz/smszwiki

                                                                                                                     41

IBM Z / March 2019 / © 2019 IBM Corporation
Get More information about SMU
         5 Things to Know About IBM Service Management Suite for z/OS:
         http://ibm.biz/SMSz_top5

         Save Time and Lower Costs with IBM Service Management Suite for
         z/OS. An IBM Redbooks Point-of-View publication:
         https://ibm.biz/smszpov

         IBM Service Management Suite for z/OS with Service Management
         Unite. An IBM Redbooks Solution Guide:
         http://www.redbooks.ibm.com/abstracts/redp5394.html

         SMSz Wiki:
         https://ibm.biz/smszwiki

         SMSz Video:
         https://youtu.be/Dk8-dt-ZBzE

         SMU Product Page:
         http://www.ibm.com/software/products/en/ibm-service-
         management-unite

         SMU Knowledge Center:
         https://www.ibm.com/support/knowledgecenter/SSANTA_1.5.0/co
         m.ibm.smsz.doc/smsz150_landing_smu.html

         SMU Automation Download Page:
         https://www.ibm.com/marketing/iwm/iwm/web/preLogin.do?source
         =swg-ibmsa

         SMU Download Page:
         https://www.ibm.com/marketing/iwm/iwm/web/preLogin.do?source
         =swg-ibmsms
                                                                               42

IBM Z / March 2019 / © 2019 IBM Corporation
Get More information about System Automation

      ▪ z IT Service Management Operational Excellence
        • www.ibm.com/systems/z/solutions/operational-excellence/index.html

      ▪ Wikis
        • System Automation Wiki

        • SMSz Wiki

      •   System Automation v 4.1 Announcement Letter
             •https://www-

             01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/6/897/ENUS217-
             086/index.html&lang=en&request_locale=en
      •   URLs
               •   http://www-03.ibm.com/software/products/en/tivosystautoforzos
      •   Service Management Connect (external)
               Blogs, videos and best practices for IBM z Systems Service Management
             •www.ibm.biz/zITSMBlog

                                                                                          43

IBM Z / March 2019 / © 2019 IBM Corporation
Get More information about NetView

      • NetView website
              https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli System z Monitoring and Application
              Management/page/IBM NetView for zOS

      • Service Management Suite for z/OS
              https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Wfb8610d29f30_4f81_802f_2b8d115202ec

      • NetView customer forum
               https://groups.yahoo.com/neo/group/NetView/info

      • NetView documentation
              http://www-
              01.ibm.com/support/knowledgecenter/SSZJDU_6.2.1/com.ibm.itnetviewforzos.doc_6.2.1/netv621_welcome_kc.htm

                                                                                                                                  44

IBM Z / March 2019 / © 2019 IBM Corporation
Get More information about Zowe

          Project Community site
                   https://zowe.org
          Access to Beta Download
                   https://zowe.org/download
          Review Zowe squads, missions and activities
                   https://zowe.org/contribute/
          Code Guidelines
                   https://zowe.org/code-guidelines/
          Project Governance
                   https://zowe.org/about-us/
          GitHub
                   https://github.com/zowe
          Project Documentation (includes user and install guides)
                   https://zowe.github.io/docs-site/
          Developer Tutorials
                   https://zowe.github.io/docs-site/guides/intro.html
                   https://developer.ibm.com/tutorials/zowe-step-by-step-tutorial/

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IBM Z / March 2019 / © 2019 IBM Corporation
Workload Scheduler Overview Page Level Functions
                                        Choose ZWS Engine (Controller)

                                                                   Possible Actions:
                                                                    – Launch Configuration UI to configure
                                                                       connectivity to DWC / ZWS
                                                                    – Define a default engine that should be
                                                                       used when opening the dashboard
                                                                    – Reset the Job Streams View to show
                                                                       all job streams again (useful after
                                                                       filtering)
                                                                    – Launch the Dynamic Workload Console

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Z Workload Scheduler: Workstations view

2019 IBM Systems Technical University   47   © Copyright IBM Corporation 2019
Automation Workstations: Drill-Down to SA Domain Page
                              A workstation of type „General“ that has the „Automation“ Property set to true,
                            represents a specific NetView system on which SA commands can be issued from a
                                           ZWS job (e.g. to start/stop an application through SA)

   For these workstations, „View
   Domain Page“ will launch the
corresponding dashboard on which
  you can see all the SA resources
 that are available in that NetView
               domain

2019 IBM Systems Technical University                             48                                     © Copyright IBM Corporation 2019
Job Streams and Jobs view
                                             Hierarchical view of all job
                                             streams in the current plan

                                             Job streams can be expanded
                                             to see jobs in job stream

                                             Show critical and non-critical
                                             jobs with their status and
                                             scheduled time

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Drill-Down to DWC Job Streams View

          In context drill-
          down into DWC
        Graphical ViewEasy
                                             Easy access to ZWS job actions
                                                from Job Streams View
2019 IBM Systems Technical University   50                       © Copyright IBM Corporation 2019
Drill-Down to SA Page for Automation Jobs

        For “automation“ jobs, drill-
         down to corresponding SA
            Domain is available

                                              Stop Request issued by ZWS (EXTERNAL)
2019 IBM Systems Technical University   51                                © Copyright IBM Corporation 2019
Job Status Charts and filtering capabilities
                                                     Filter job by status,
                                                    workstation or name
                                                 ... reset filtering through
                                                        „Action“ menu

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System Automation Resources representing ZWS services

2019 IBM Systems Technical University   53                © Copyright IBM Corporation 2019
ZWS-SA integration: A Job failed
           1. A job ended in error                                              4. … return code available in the properties

                                        2. ... it is an „automation“ job

                                           3. … INGMOVE was the command submitted
2019 IBM Systems Technical University                                 54                                   © Copyright IBM Corporation 2019
ZWS-SA integration: drill down in the automation domain
  5. Looking at the
  target systemin
  the automation
 domain … that the
  target system is
     unavailable

                        6. … resource was made Unavailable for
                                     maintenance

              7 … change the status to available in this view

2019 IBM Systems Technical University                            55   © Copyright IBM Corporation 2019
ZWS-SA integration: back to Job Stream view
                      8. … rerun the job

                                            8. Job completes successfully
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