DOMOTEX 2020 Information for exhibitors - 10.-13. January

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DOMOTEX 2020 Information for exhibitors - 10.-13. January
Information for exhibitors
         DOMOTEX 2020
          10.-13. January
Table of contents
Accommodation, service & tourist info........... 2                        Photographers/Pro Photo service................. 13
Airline.............................................................. 2   Plants............................................................ 13
Airport shuttle................................................. 2        Police............................................................ 13
ATMs (cash dispensers)................................. 2                 Postal address for exhibitors on site.............14
Audio & video equipment............................... 3                  Postal services............................................. 14
Baggage service / Pre-check-in......................3                     Press Center.................................................14
Bank................................................................ 3    Press services.............................................. 14
Beverage service............................................ 3            Priority certificates........................................ 15
Carpeting / floor coverings............................. 3                Public transport to the show......................... 15
Carpet Walking............................................... 4           Rail transportation........................................ 15
Catalogue / list of exhibitors........................... 4               Religious facilities & services....................... 16
Catering.......................................................... 4      Removal of goods after the show................. 16
Church............................................................ 4      Restaurants on the grounds......................... 16
Cloakrooms and left-luggage..........................4                    SME Sales.................................................... 16
Conference rooms.......................................... 4              Stand cleaning.............................................. 17
Construction and dismantling periods............ 4                        Stand construction service / Rental
Copyshop........................................................ 5        system stands...............................................17
Courier services..............................................5           Stand personnel........................................... 17
Cultural events and nightlife........................... 5                Stand security............................................... 17
Customs Office............................................... 5           Stand setup and services............................. 17
Delivery and removal of goods during the                                  Survey of exhibitors and visitors...................17
show............................................................... 6     Tableware..................................................... 18
Disconnection of utility services..................... 6                  Taxi stands................................................... 18
Dry cleaning, laundry, 24-hour delivery                                   Technical assistance for stands................... 18
service............................................................ 6     Telecommunication equipment..................... 18
Electricity........................................................ 6     Urban trains & trams.................................... 18
E-mail service................................................. 6         Vehicle access..............................................18
Emission Zone Permits (windshield                                         Vehicle access..............................................18
stickers).......................................................... 7     Vehicles for disabled persons...................... 18
Exhibition office.............................................. 7         Waste disposal and stand cleaning.............. 19
Exhibitor passes............................................. 7           Water connections........................................ 19
Exhibitor Service Center.................................8                WLAN support.............................................. 19
First-aid station............................................... 8        Working hours.............................................. 20
Florists............................................................ 8    Working platforms.........................................20
Forwarding agencies...................................... 9
Furniture rental............................................... 9
Graphics......................................................... 9
GVH DOMOTEX ticket................................... 9
Hall supervisors.............................................. 9
Hotel rooms.................................................... 9
Information and general assistance................9
International sales operations.......................10
Internet Lounge............................................ 10
Laundry/dry cleaning service........................ 10
Lettering Service Last Minute....................... 10
Lost property office....................................... 11
Lufthansa...................................................... 11
Media Shop.................................................. 12
Muslim worship............................................. 12
Office supplies.............................................. 12
Pallets........................................................... 12
Parking lots................................................... 12
Patent and design infringements.................. 13
Pharmacy...................................................... 13
Emergency Numbers
Emergency number (on-site)

    +49 511 89-112

First-aid station
entrance Nord 1/westside

    +49 511 89-114

Police
West 4 entrance

    +49 511 89-110

Important notes:
During the set-up period, the exhibition center is naturally abuzz with activity, and there is
an elevated risk of injury for pre-show visitors. Sometimes persons have been entering the
grounds and visiting exhibitors at their stands before the official start of the show. We must
point out that exhibitors are responsible and liable for the safety of persons visiting their stands,
even if these persons have not been expressly invited.
In response to numerous complaints and in view of the considerable safety risks
involved, we kindly ask you not to invite or receive any pre-show visitors.

                                                  1
Accommodation, service &   Hannover Marketing & Tourist GmbH, HMTG
tourist info               On-site location
                           Information Center, rooms 00.141 - 00.142
                                Jan. 9                     12 p.m. - 6:30 p.m.
                               Jan. 10 - Jan. 12             10 a.m. - 6:30 p.m.
                               Jan. 13                       10 a.m. - 2 p.m.
                               +49 511 168-49792
                               +49 511 168-49737
                               hotels@hannover-tourismus.de
                               www.hannover.de/hotels/domotex/?lc=en

Airline                    See "Lufthansa"
Airport shuttle            A shuttle bus provides direct service from Hannover
                           Airport (Arrivals Level C) to the exhibition grounds, Nord 2
                           entrance. Travel time is about 35 minutes.

                           Tickets: € 10 each way

                           available from BFM

                           (see "Baggage service / Pre-check-in")
                           Airport - Fairgrounds (sign: "Airport - Messegelände"):
                           10.01. - 13.01.2020 07:30 am - 02:00 pm
                           Fairgrounds - Airport (sign: "Messegelände - Airport"):
                           10.01. - 13.01.2020 9:30 am - 06.30 pm

ATMs (cash dispensers)     On-site location
                           entrance NORD 2             Euro-, Mastercard, VISA, ec

                           entrance SÜD 1              Euro-, Mastercard, VISA, ec

                           hall 13 westside            Euro-, Mastercard, VISA, ec

                           Informations-Centrum/IC     Euro-, Mastercard, VISA, ec

                                      2
Audio & video equipment          Mediashop
                                 Accessories and adapters (e.g. USB, VGA, DVI, HDMI,
                                 KAT 5, power cables, travel plugs and voltage adapters,
                                 blank CD-ROMs and DVDs, etc.)
                                 On-site location
                                 Information Center (IC), Room 00.136-00.139
                                 Please call in advance to confirm availability.
                                     +49 511 89-38991
                                      Jan. 8                       1 p.m. - 6 p.m.
                                     Jan. 9 - Jan. 13               8:30 a.m. - 6 p.m.
                                 in the online shop

                                 https://shop.domotex.de/de/00/2020/services/
                                 _sc_dmag_xpobs_119713/index.html
                                 Gahrens + Battermann GmbH
                                     +49 511 419997-0
                                     hannover@gb-rental.com

Baggage service / Pre-check-in   Advance booking:
                                 BFM Incoming & Traveller Services GmbH
                                    info@bfmshuttle.de
                                     +49 511 977-4880
                                     +49 511 977-4886
                                 Airport counter: Arrivals Level C,
                                 open all year round
                                 On-site location
                                 Counter in WEST 1 lobby (Hall13)
                                     Jan. 10 - Jan. 13              8:30 a.m. - 6:30 p.m.

Bank                             ReiseBank AG
                                 Hannover Hauptbahnhof
                                 Ernst-August-Platz 1
                                 30159 Hannover
Beverage service                 Messe Gastronomie Hannover GmbH
                                 Delivery service
                                     +49 511 89-33770
                                     +49 511 89-33781
                                     www.messe.de/catering

Carpeting / floor coverings      Also available at short notice by placing an order at the
                                 Exhibitor Service Center.

                                            3
Carpet Walking                   You have the option of letting the floor coverings of the
                                 exhibition stand run into the corridors by laying out the
                                 edges of the corridors with fire-retardant floor coverings
                                 of your choice. In the middle of the hall aisle we will lay
                                 our coconut runners or carpet tiles as a neutral distinction
                                 between the different floor coverings of the individual
                                 exhibitors.

                                 The laying of your own floor covering as described above
                                 must be notified to the Technical Event Management in
                                 advance in writing. The completion and return of a form is
                                 required.

                                     tim.langer@messe.de
                                     +49 511 89-32226

Catalogue / list of exhibitors   Exhibitors can pick up a complimentary copy of the list of
                                 exhibitors at the hall supervisor's office by presenting their
                                 Exhibitor Pass. Pick-up possible starting at the opening
                                 day, and on up to the next-to-last day of the show.

Catering                         Delivery at the booth without any additional delivery costs.

                                 Messe Gastronomie Hannover GmbH
                                    +49 511 89-33524
                                     +49 511 89-32657
                                     contact.catering@messe.de

Church                           See "Religious facilities & services"
Cloakrooms and left-luggage      Located at all entrances

Conference rooms                 ... and rooms for your event
                                      conferencerooms@messe.de
                                     +49 511 89-36530
                                     +49 511 89-36531

Construction and dismantling                                    Date         Time
periods                          Start of construction          02.01.       07:00 am
                                 End of construction            09.01.       06.00 pm
                                 Show starts                    10.01.       09:00 am
                                 Show ends                      13.01.       06.00 pm
                                 Start of dismantling*          14.01.       06.00 pm
                                 End of dismantling             17.01.       06.00 pm

                                 *Stands may not be cleared or dismantled before
                                 18:00 hrs.

                                            4
Copyshop                        On-site location
                                Information Center (IC), rooms 00.133 - 00.134
                                     Jan. 9 - Jan. 12            9 a.m. - 6 p.m.
                                    Jan. 13                       8 a.m. - 3 p.m.
                                    +49 511 89-35100
                                    +49 511 89-35101
                                     agush.ahmeti@messe.de
                                Services offered:
                                - black & white copies up to size A3
                                - color copies up to size A3
                                - fax service
                                - printouts from notebooks
                                - laminating up to size A3
                                - cutting machine for paper
                                - business cards
                                - badges
                                - data transmission via USB Stick
Courier services                On-site location
                                Shopping & Food area between halls 16/17
                                Service Point in the freight forwarders
                                    Jan. 7 - Jan. 12               8:30 a.m. - 6 p.m.
                                    Jan. 13                       8:30 a.m. - 8 p.m.
                                    +49 511 89-20061
                                    +49 511 87005-350
                                   www.tnt.com
                                The forwarding agencies are offering courier service also.
                                See also "Forwarding agencies"
Cultural events and nightlife       www.hannover.de

Customs Office                  On-site location
                                Europaallee, Admin. building 7
                                30521 Hannover
                                   +49 511 89-20261
                                    +49 511 89-20265
                                    +49 511 89-20358
                                    poststelle@zah-messe.bfinv.de
                                    Jan. 10                     7:15 a.m. - 3 p.m.
                                    Jan. 11                       8 a.m. - 12 p.m.
                                    Jan. 13                       7:15 a.m. - 4 p.m.

                                           5
Delivery and removal of goods    Movement of goods in Oriental section during the show:
during the show                  6 p.m. - 9 a.m. and 1 - 2 p.m.
                                 On the last day of the show, morning delivery and pick-up
                                 of goods only permitted up to 9 a.m.
                                 Please ensure that your stand has sufficient space for
                                 storing your goods. Under no circumstances may pallets
                                 be left in aisles or lobbies, or in front of neighboring
                                 stands. Emergency escape routes must be kept free at
                                 all times. In cases or violations, Deutsche Messe will set
                                 a deadline for the removal of pallets/goods, after which
                                 they will be removed and stored at the expense of the
                                 exhibitor. These charges will be included in statement for
                                 any supplementary services ordered. Pallets/goods will be
                                 returned only if sufficient space is available to store them
                                 within the stand.
                                 For interim storage see "forwarding agencies"

Disconnection of utility         Disconnection of utilities prior to the end of the show is not
services                         permitted. For safety reasons, only authorized Deutsche
                                 Messe staff is permitted to disconnect utility services
                                 to stands. You can avoid delays in having the utilities
                                 disconnected by making an appointment well in advance.

                                 Exhibitors are emphatically warned not to disconnect
                                 or shut off supply lines themselves. The exhibitor is
                                 liable for any accidents or damage resulting from such
                                 action.

                                 For contact information, see "Electricity" and "Water
                                 connections"
Dry cleaning, laundry, 24-hour   Laundry Pick-point in the Information Center (IC), Room 00
delivery service                 139
                                     Jan. 8                        1 p.m. - 6 p.m.
                                     Jan. 9 - Jan. 13               8:30 a.m. - 6 p.m.

Electricity                      in the online shop

                                 https://shop.domotex.de/de/00/2020/services/
                                 _sc_dmag_xpobs_108079/index.html
                                 Halls 1-9 and 18-23: Wahl GmbH & Co. KG
                                     +49 511 89-20001
                                     +49 511 89-20223
                                     messe@wahl-co.de
                                 Halls 11-17, 24-27, open air site und pavilions:
                                 SPIE Fleischhauer GmbH
                                     +49 511 89-20002
                                     +49 511 89-20316
                                     messe@fleischhauer.de

E-mail service                   See "Internet Lounge"

                                            6
Emission Zone Permits   Please order your emission zone permit at
(windshield stickers)       +49 800 8070-600
                            www.tuev-nord.de
                            umweltplakette@tuev-nord.de

Exhibition office       On-site location
                        The DOMOTEX Team is located at office building 2, 4th
                        floor.
Exhibitor passes        If stand rental charges have been paid by the due date, the
                        appropriate number of passes will be dispatched to
                        exhibitors automatically.

                        See also "Exhibitor Service Center"
                           +49 511 89-33179

                        Passes for exhibitors can be collected on the fairgrounds
                        by presentation of written authorisation at the exhibitor
                        service center/ASC:

                        ASC, IC, rooms 00.128 - 00.132
                           +49 511 89-33179

                        Exhibitor passes cannot be paid cash. Charges for passes
                        will be invoiced to you together with other additional
                        services you require.

                        In the event of an exhibitor forgetting his exhibitor pass he
                        can obtain a temporary replacement pass at each entrance
                        for EUR 40.00. By presenting an unused exhibitor pass not
                        later than 24 hours the deposit will be reimbursed.

                                   7
Exhibitor Service Center   On-site location
                           Information-Center (IC)
                           Room 00.128-00.131
                                Jan. 8                       9 a.m. - 6 p.m.
                               Jan. 9                        9 a.m. - 7 p.m.
                               Jan. 10                       9 a.m. - 6 p.m.
                               Jan. 11 - Jan. 12             8 a.m. - 6 p.m.
                               Jan. 13                       9 a.m. - 3 p.m.
                                +49 511 89-30000
                           In the Exhibitor Service Center, you will find competent
                           representatives of Deutsche Messe for questions and
                           concerns around the trade fair.

                           Our services:

                           Stand construction, stand construction and equipment
                           Communication technology
                           Cleaning, waste disposal
                           Security
                           Exhibitor passes / Specialist tickets
                           Parking tickets
                           Catering
                           DOMOTEX list of exhibitors
                           Exhibitor Support & Information

First-aid station          On-site location
                           next to Nord 1 (North 1) entrance, west side.
                           A doctor is not on site
                               Jan. 3 - Jan. 16              8:30 a.m. - 6:30 p.m.
                               +49 511 89-30030
                               +49 511 89-114

Florists                   in the online shop

                           https://shop.domotex.de/de/00/2020/services/
                           _sc_dmag_xpobs_108204/index.html
                           On-site location
                           Shopping & Food area between Halls 11 and 12
                                Jan. 10 - Jan. 13          9 a.m. - 6 p.m.
                           scheiermann eventgestaltung GmbH
                              +49 2054 12558-0
                               +49 2054 12558-15
                               info@scheiermann.de

                                        8
Forwarding agencies       Kuehne + Nagel (AG & Co.) KG
                            +49 511 89-20701
                              +49 511 820980-100
                              exposervice.hannover@kuehne-nagel.com
                          Schenker Deutschland AG
                             +49 511 89-20061
                              +49 511 870050
                              fairs.hannover@dbschenker.com

Furniture rental          On-site location
                          Office event-rental service between hall 16 and 17

                          or in the Exhibitor Service Center
                          event-mietservice GmbH
                               +49 511 89877840
                              messe-hannover@event-mietservice.de

Graphics                  See "Lettering Service Last Minute"
GVH DOMOTEX ticket        The Greater Hannover Transport Authorithy (GVH) offers
                          exhibitors and their stand personnel a public transport
                          ticket for € 21.60 gross per piece.
                            • It is valid for the entire duration of the fair
                            • in all public transport vehicles (2nd class only)
                            • use is limited to the greater Hannover area (GVH tariff
                              district)
                            • only valid for one person and not transferable

                          The ticket is available from December, 13 as an online
                          ticket in the Mobility Shop .
                              https://shop.gvh.de/index.php/

Hall supervisors          Every hall has a Supervisor's Office with experienced staff
                          to help you solve any problems that may arise.
                              +49 511 89-327
                          plus two-digit hall number, such as 02

                          Convention Center (CC)
                             ingo.gaehring@messe.de
                              +89 511 89-32640
                              +49 511 89-32540

Hotel rooms               See "Accommodation, service & tourist info"
Information and general       +49 511 89-1189
assistance

                                     9
International sales operations   On-site location
                                 Deutsche Messe

                                 Shopping & Food between halls 16/17, Denkbar

                                 Administration building 1, room 1.13.07
                                 Contact:
                                 Ms. Annika Klar
                                     +49 511 89-34290
                                    +49 511 89-38004
                                 Ms. Silke Kammann
                                     +45 511 89-34293

Internet Lounge                  On-site location
                                 Information Center (IC), Room 00.135-00.137
                                      Jan. 8                     1 p.m. - 6 p.m.
                                     Jan. 9 - Jan. 13                8:30 a.m. - 6 p.m.
                                     +49 511 89-38991
                                     +49 511 89-38172
                                     internetlounge@messe.de
                                 At the internet lounge 6 workstations are available for
                                 internet access.
                                 You can also send e-mails, print files, online trai tickets,
                                 stamps.

Laundry/dry cleaning service     See "Dry cleaning, laundry, 24-hour delivery service"
Lettering Service Last Minute    KÖNEKE WERBUNG
                                 On-site location
                                 Shopping & Food between hall 16 and 17
                                    Jan. 8 - Jan. 9             9 a.m. - 6 p.m.
                                     +49 511 795260
                                     www.koenekewerbung.de

                                            10
Lost property office   On-site location
                       Information Center (IC), room 00.138
                           +49 511 89-38991
                            Jan. 8                      1 p.m. - 6 p.m.
                           Jan. 9 - Jan. 13              8:30 a.m. - 6 p.m.
                       Lost & found items not collected during the show will be
                       handed over to the city of Hannover's lost & found office:
                       Herrenstr. 11
                       30159 Hannover
                          +49 511 1684-0751
                           +49 511 1684-2457
                       Other contct points:
                           http://www.uestra.de/fundbuero.html?&L=1
                       c/o üstra Reisen
                       Nordmannpassage 6
                       30159 Hannover
                           +49 511 1668-2239
                            http://www.bahn.de/p/view/service/bahnhof/
                       fundservice.shtml
                       hotline +49 900 1990599
Lufthansa              Ticketing, rebooking, refunds:
                       Check-in Service
                       Online:
                           www.lufthansa.com
                       Mobile:
                       mobile.lufthansa.com
                           www.lufthansa.com
                           +49 69 209777 777
                       Call Center:
                           www.miles-and-more.com
                       Miles & More:
                           +49 69 86799 799

                                 11
Media Shop        On-site location
                  Information Center (IC), room 00.136 - 00.139
                       Jan. 8                      1 p.m. - 6 p.m.
                      Jan. 9 - Jan. 13               8:30 a.m. - 6 p.m.
                      +49 511 89-38992
                      +49 511 89-38172

                  The following additional services are available:
                     • top up prepaid-cards
                     • SIM cards
                     • mobile phone recharge station
                     • stamps
                     • print support
                     • sale of IT accessories

Muslim worship    See "Religious facilities & services"
Office supplies   Diete-Trenzinger Büroorganisation GmbH
                  On-site location
                  shopping & food between hall 16 and 17
                      Jan. 6 - Jan. 9             10 a.m. - 4 p.m.
                      Jan. 10 - Jan. 13              8 a.m. - 6 p.m.
                      +49 511 8668975
                      www.diete-trenzinger.de

Pallets           See "Delivery and removal of goods during the show"
Parking lots      Cars: Nord 1-5, 7 Süd 26-27, 30-33 West 34-35

                  Vans, trailers, semi-trailers: West 45

                  Buses: Nord 4

                  Caravans: West 45

                  Trucks: West 45

                  Parking of trucks and caravans in car parking zones is
                  prohibited.
                      +49 511 89-33601
                      info@gfv.messe.de
                      http://gfv.messe.de

                            12
Patent and design         Parties to disputes arising from infringement of utility
infringements             designs, utility models, patents or trademarks should
                          contact
                          On-site location
                          Deutsche Messe, Legal Department

                          Administration building 1, Room 1.05.11
                             +49 511 89-33022

Pharmacy
                          The pharmacy "Großer Hillen 6", 30559 Hannover, offers
                          a delivery service to the exhibition center. The order can
                          be made by phone or online (www.apotheke-grosser-
                          hillen.de). The delivery charge is 2,50 € and may be paid in
                          cash or with credit card.
                              +49 511 522080
                              www.apo-im-ratio.de

Photographers/Pro Photo   Photovision - DH
service                      info@photovision-dh.de
                              +49 5108 8768025
                          Please kindly note that:
                          Anyone wishing to produce videos for television features,
                          new media productions and photographs of stands -
                          exhibits in particular - even for private purposes, must first
                          obtain the express consent of the exhibitor involved. In
                          advance written permission from the organizer must also
                          be obtained to make any television, video and new media
                          production for commercial purposes.
                          Do you want to capture your trade fair appearance? Book
                          our photo service at the DOMOTEX Shop.

Plants                    See "Florists"
Police                    On-site location
                          Deutsche Messe
                          Administration building 7 (north of hall 21)
                             +49 511 109-3771
                             Jan. 10 - Jan. 13               9 a.m. - 6 p.m.
                          or
                          Police station
                          Kastanienallee 1
                          30519 Hannover
                              +49 511 109-3615

                                     13
Postal address for exhibitors   Company name
on site
                                Name of addressee ("Mr./Ms. xxx")

                                DOMOTEX

                                Hall ...

                                Stand No. ...

                                (or "Open-air site ....")

                                c/o Deutsche Messe

                                Messegelaende

                                30521 Hannover / Germany
Postal services                 On-site location
                                Shopping & Food area between halls 16/17 in Service
                                Point in the freight forwarders
                                Stamps, packages up to 31 kg each
                                postal service
                                    Jan. 7 - Jan. 12            8:30 a.m. - 6 p.m.
                                     Jan. 13                      8:30 a.m. - 8 p.m.

Press Center                    During the event, the press center is located in the
                                northwest on the 1st floor of the Convention Center / CC
                                In the press center there are the press boxes and a free
                                cloakroom and lockers for journalists. The dining options,
                                'Presse Treff' are specifically designed for journalists.
                                     Jan. 9 - Jan. 12               8 a.m. - 6:30 p.m.
                                     Jan. 13                      8 a.m. - 5:30 p.m.

Press services                  For information on services, e.g. press info trays and
                                webcasting your press conference, please refer to the
                                Deutsche Messe "Service Catalogue" or visit
                                    www.domotex.de
                                We will be glad to e-mail you full details on request.
                                Contact:

                                Ms. Anna Gerhard
                                   anna.gerhard@messe.de
                                    +49 511 89-31603

                                           14
Priority certificates          During the event, our exhibitors will enjoy provisional
                               protection for their show of utility and design patents
                               and trademarks, but this must first be applied for by the
                               exhibitor himself at the event. For your products exhibited
                               at the show, you can apply for Priority Use and Design
                               Certificates and Trademarks during the event. If you have
                               any questions, please contact

                               Deutsche Messe, Legal Department

                               Administration building 1

                               Room 1.05.11
                                   +49 511 89-33022
                               Priority certificates can be issued only on the first and
                               last day of DOMOTEX 2019 at the patent solicitor's
                               office.

                               On-site location
                               Telephone standby service

                                   +49 511 89-30301
                                   Jan. 10                         10 a.m. - 2 p.m.
                                   Jan. 13                         10 a.m. - 2 p.m.

Public transport to the show   From the Central Railway Station
                               (Hauptbahnhof) to the terminal "Messe/Nord":

                               Take tram lines 8 or 18

                               Stations along the way include Kröpcke and
                               Aegedientorplatz.
                               From the city center to the terminal "Messe/Ost":
                               Take tram lines 6 or 16
                               Stations along the way include Kröpcke and Tierärztliche
                               Hochschule
                               From Hannover Airport take the urban rail (S-Bahn)
                               train S5 from the station between terminals B and C to the
                               Central Railway Station (Hauptbahnhof) and follow the
                               above instructions for "From the Central Railway Station".
                               For timetables, fares and tickets , visit:
                                   www.uestra.de

Rail transportation            For timetables, fares and tickets, visit
                                   www.bahn.de

                                          15
Religious facilities & services   Christian worship
                                  On-site location
                                  Ecumenical Worship Center at the exhibition site
                                  Prayer room, personal guidance
                                  Information Center (IC)
                                      www.evlka.de
                                      www.kath-kirche-hannover.de
                                  Jewish worship
                                  Synagoge Haeckelstraße 8
                                     info@jg-hannover.de
                                      +49 511 810472
                                     +49 511 852983
                                  Kosher meals available at the Jewish Community
                                  Clubhouse. For reservations, call:
                                     +49 511 28869546
                                  Muslim worship
                                  On-site location
                                  - at hall 7/south side, facing "Platz der Nationen"

                                  - IC 1 upper floor room 01.112 - 01.113
                                  For further information, visit:
                                      www.religionen-in-hannover.de

Removal of goods after the        Signs marked "LKW" (German abbreviation for "trucks")
show                              are posted along all approach routes, showing drivers
                                  where to go. Removal vehicles will be directed by traffic
                                  wardens to a specified marshaling area for interim paid
                                  parking.

                                  Transport vehicles will be granted entry to the exhibition
                                  grounds as of 8:00 p.m. on the last day of the show.

                                  Please contact your own haulage contractor well in
                                  advance of the dismantling date to arrange for the removal
                                  work and the supply of fork lifts and other transport
                                  equipment.
Restaurants on the grounds        For groups of 15 or more, please make advance
                                  reservations:

                                  Messe Gastronomie Hannover GmbH
                                     +49 511 89-33521
                                      +49 511 89-32657

SME Sales                         Contact us

                                  Christine Meibert
                                      +49 511 89-33138
                                     +49 511 89-38004
                                  On-site location
                                  Administration building 1 room 1.13.12

                                            16
Stand cleaning                 See "Waste disposal and stand cleaning"
Stand construction service /   in the online shop
Rental system stands
                               https://shop.domotex.de/de/00/2020/services/
                               _sc_dmag_xpobs_107655/index.html
                               Mr. Frank Zwingmann
                                   +49 511 89-32227
                               Ms. Nena Holzhausen
                                   +49 511 89-32252
                                   mss@messe.de

Stand personnel                event it AG
                                  shop@evenit.de
                                   +49 511 866846-143

Stand security                 Halls 2 - 9
                               Niedersächsische Wach- und Schließgesellschaft mbH
                                   +49 511 89-20233
                               Hall 11
                               Deutsche R+S GmbH & Co. KG
                                   +49 511 1600-230
                               Halls 12 - 13
                               ToSa Security & Service GmbH & Co. KG
                                   +49 511 89-20214

Stand setup and services       Halls 02 - 05:
                               Tim Langer
                                   +49 511 89-32226
                                   tim.langer@messe.de
                               Halls 06 - 09:
                               Christian Sator
                                   +49 511 89-32264
                                   christian.sator@messe.de
                               Halls 11 - 13:
                               Michael Grothe
                                   +49 511 89-32644
                                   michael.grothe@messe.de

Survey of exhibitors and       We will once again be conducting a survey among
visitors                       exhibitors and visitors during the show. Your contribution
                               would be much appreciated.

                               Business Applications Dept.
                                  +49 511 89-31439

                                         17
Tableware                       Glasses, crockery and cutlery are about that
                                Order form "rental crockery / Equipment" can be ordered.
                                Messe Gastronmie Hannover GmbH
                                    +49 511 89-33532
                                    www.hubensack.de

Taxi stands                     NORD 2, SÜD 1 and WEST 1
Technical assistance for        See "Stand setup and services"
stands
Telecommunication equipment     For installation, service and installation, contact the TK-
                                Service Center:
                                    +49 511 89-1171
                                Assembly and disassembly: 8 a.m - 5 p.m
                                Event: 8 a.m. - 6:30 p.m
                                The exhibitor is responsible for his care devices (eg phone,
                                fax or router).
                                The return of the terminals and ancillary equipment is
                                acknowledged after disassembly.
                                Your contact for general questions about
                                telecommunications:
                                Herr Martin Lortz
                                    +49 511 89-32638
                                    martin.lortz@messe.de

Urban trains & trams            See "Public transport to the show"
Vehicle access                  On the final day of the construction period, cars, vans
                                and similar vehicles will may only enter the grounds for a
                                maximum of three hours against payment of a refundable
                                deposit of €100.

                                Trucks as well as cars pulling trailers will be permitted
                                to enter the grounds via all open entrances in order to
                                deliver exhibits and related materials throughout the entire
                                construction period (i.e. also the final day), provided they
                                have a total loading capacity of over 3.5 tons.

                                The German Road Traffic Regulations (StVO -
                                "Straßenverkehrsordnung") apply. Drivers must give away
                                to the right; there are no priority roads. The speed limit of
                                20 kilometers per hour must be strictly observed.
Vehicle access
Vehicles for disabled persons   Chauffeured vehicles are available for disabled persons
                                requiring transportation within the exhibition grounds.
                                    +49 511 89-33903

                                          18
Waste disposal and stand   in the online shop
cleaning
                           https://shop.domotex.de/de/00/2020/services/
                           _sc_dmag_xpobs_107867/index.html
                           Halls 2-9, IC, CC

                           Deutsche R&S Dienstleistungen GmbH & Co. KG
                              +49 511 89-20600
                               ausstellerbetreuung@deutsche-rs.de
                           Halls 11 - 12

                           Clemens Kleine Gebäudeservice GmbH
                              +49 511 89-20301
                              messe-ck-hannover@clemenskleine.de
                           Halls 13

                           Reinigungswerk Helms GmbH
                              +49 511 89-20333
                              info@helms-messe.de

Water connections          in the online shop

                           https://shop.domotex.de/de/00/2020/services/
                           _sc_dmag_xpobs_107874/index.html
                           Arge. Sanitärservice Gbr.
                               +49 511 89-20101
                              messe@service-sanitaer.de

WLAN support               On-site location
                           Information Center (IC), Room 00.136-00.139
                               +49 511 89-38991
                              +49 511 89-38992
                              Jan. 8                       1 p.m. - 6 p.m.
                               Jan. 9 - Jan. 13            8:30 a.m. - 6 p.m.

                                      19
Working hours       The exhibition grounds and the halls are open 24/7. At the
                    last day before the fair starts, the construction must be
                    finished at 18:00 hrs. By law, the maximum working period
                    is limited to 10 hours/day, also during construction and
                    dismantling periods.

                    If your company has a registered office in Germany, that
                    office can also obtain work permits by applying to the
                    relevant state authority. No special work permit is required
                    for tradeshow work on Sundays or public holidays.

                    For further details, or to apply for special waivers, please
                    contact the Hannover Labor Inspectorate:

                    Staatliches Gewerbeaufsichtsamt Hannover
                       +49 511 9096-0
                        www.gewerbeaufsicht.niedersachsen.de

Working platforms   in the online shop

                    https://shop.domotex.de/de/00/2020/services/
                    _sc_dmag_xpobs_107907/index.html
                    Mr. Dirk Dobslaw
                        +49 511 89-20701
                        +49 511 820980-100
                       exposervice.hannover@kuehne-nagel.com
                    Schenker Deutschland AG
                       +49 511 89-20061
                        +49 511 87005-0
                        fairs.hannover@dbschenker.com

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