ICDL REFERENCES & ENDORSEMENTS - Digital Skills for Employability and Productivity - ICDL Europe

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ICDL REFERENCES & ENDORSEMENTS - Digital Skills for Employability and Productivity - ICDL Europe
REFERENCES & CASE STUDIES

           ICDL
           REFERENCES &
           ENDORSEMENTS
           Digital Skills for Employability and Productivity

icdl.org
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ICDL REFERENCES & ENDORSEMENTS - Digital Skills for Employability and Productivity - ICDL Europe
ICDL

   CONTENTS
   ICDL Global Footprint..................................................................................................................... 6
   Government Endorsements and Framework Mapping.............................................................. 6
   ECDL Foundation plays an active role in the development of DigComp, The European Commission's
   Digital Competence Framework........................................................................................................................................... 8

   UNESCO highlights ICDL as an example of an International Competence Framework..................................... 9

   ICDL receives a "seal of alignment' from the International Society for Technology in Education (ISTE)....... 9

   American Council on Education (ACE) recommends college credit for five ICDL Modules to access Higher
   Level Institutions in the USA.................................................................................................................................................. 9

   ICDL ASIA........................................................................................................................................ 10
   SkillsFuture Singapore, embeds ICDL in its Workforce Skills Qualification Framework and provides
   significant funding to employers and employees for ICDL certification................................................................. 10

   ICDL collaborates with Singapore Academy of Law to develop ICDL Professional Legal Programme........ 10

   ICDL Asia partners with Singapore National Employers Federation to upskill members ................................ 10

   ICDL collaborates with SIEMENS PLM to develop 3D Design module .................................................................... 11

   ICDL collaborates with ACCA to benefit Finance and Accounting professionals................................................. 11

   ICDL collaborates with 'The Association' in financial decision-making course..................................................... 11

   ICDL Asia and the University of Malaya embark on a joint initiative to develop the digital skills for the
   future Malaysian workforce ................................................................................................................................................. 11

   15,000 Civil Servants and Tertiary Students to be ICDL certified under Thailand Professional Qualification
   Institute (TPQI)......................................................................................................................................................................... 12

   Malaysia Department of Skills Development (DSD) officially recognises ICDL...................................................12

   Vietnam Ministry of Information and Communications (MIC) recognises ICDL as a Qualified IT Standard.12

   National Centre for Educational Technology (NCET) recommends ICDL as the first solution for vocational
   colleges in China ....................................................................................................................................................................... 12

   ICDL Foundation signs MoU with Vietnam Ministry of Education and Training (MOET) during Irish
   presidential state visit............................................................................................................................................................. 13

   Department of Information and Communications Technology endorse ICDL as an International Digital
   Standard ICT Certification.................................................................................................................................................... 13

   ICDL is the endorsed provider of New South Wales Education Standards Authority (NESA) registered
   Professional Development, at 'Proficient Teacher level'............................................................................................... 13

   MoU signed with the National Skill Development Corporation (NSDC) to certify 1 million Indians over 5
   years............................................................................................................................................................................................. 13

   ICDL is endorsed by Thailand's Ministry of Education.................................................................................................. 13

   2
ICDL REFERENCES & ENDORSEMENTS - Digital Skills for Employability and Productivity - ICDL Europe
REFERENCES & CASE STUDIES

ICDL AFRICA....................................................................................................................................14
ICDL invited by Ministry of ICT to collaborate on the development of the National Digital Talent Policy.....14

The University of Tourism Technology and Business Studies makes ICDL compulsory for all students in the
University..................................................................................................................................................................................... 14

TETFUND makes ICDL the certification standard for all Public Tertiary Institutions in Nigeria......................14

ICDL signs MoU with Rwanda’s Ministry of Youth and ICT to certify 85,000 public sector employees.........15

ICDL signs MoU with the Ministry of Digital Economy and Communication.........................................................15

The Government of Kenya recognises ICDL Certification as the entry level computer certification .............15

ICDL Africa Signs MoU with AIMS to train more than 4000 Science and Mathematics teachers over three
years............................................................................................................................................................................................. 15

The National Agency for Universal Telecommunications (ANSUT) plans to ICDL certify 50,000 people
annually in Côte d'Ivoire ........................................................................................................................................................ 15

Rwanda Revenue Authority partners with ICDL to train and certify 500 employees..........................................16

Rwanda Social Security Board (RSSB) commit to ICDL certify all Staff across Rwanda .................................16

ABSU-CEP partners with ICDL to certify 30,000 Beninese civil servants..............................................................16

The Technical and Vocational Education and Training Authority (TVETA) accredits ICDL Africa as a
“Foreign Examination Body” in Kenya................................................................................................................................ 16

The Ministry of Higher Education and Scientific Research in Guinea partners with ICDL to launch the
digital access program............................................................................................................................................................ 16

UCC adopts ICDL to upskill members of the Federation of Small and Medium Enterprises in Uganda.......17

ICT Commission Partners with ICDL to certify the Tanzanian Workforce with an International benchmark
certification in Digital Skills................................................................................................................................................... 17

The National Bank of Rwanda becomes ICDL Test Center to certify staff............................................................. 17

ICDL South Africa and Western Cape Government bring ICDL to people across rural South Africa............17

ICDL EUROPE................................................................................................................................. 18
ECDL, the only digital skills certification included in funding guidelines by Polish Ministry of Education......18

Italian Ministry of Education recognise ECDL as the official standard for evaluating computer skills..........18

ECDL supports access to teaching and training jobs in Portugal..............................................................................18

ECDL Certification used as an exemption for over 40% of QQI awards in Ireland..............................................18

ECDL recognised by Romanian Ministry of Education as equivalent to the Baccalaureate for Digital
Literacy .......................................................................................................................................................................................18

The Office of Qualifications and Examinations Regulation (Ofqual) maps ECDL to the UK Qualifications
Framework................................................................................................................................................................................. 19

Turkish Ministry of Education aligns school curricula with ECDL Syllabi.................................................................19

ECDL is mapped to France's National Register of Professional Qualifications (CPF) .......................................19

                                                                                                                                                                                                   3
ICDL

   National Commission for Further and Higher Education maps ECDL to the Maltese Qualifications
   Framework................................................................................................................................................................................. 19

   Swiss Post and the unions agree to fund ICDL training as part of a package of measure to ensure long-
   term employability for staff.
   ...................................................................................................................................................................................................... 20

   Irish Defence Forces provide administration staff and soldiers with essential skills and certifications
   recognised nationally and internationally within the civilian world........................................................................... 21

   ICDL MENA...................................................................................................................................... 22
   Government commits to ICDL to train and certify 1 Million Egyptians................................................................... 22

   Islamic Society in Jordan trains ICDL through UNICEF-funded project................................................................. 22

   Norwegian Refugee Council endorses ICDL for Syrian Refugees............................................................................. 22

   ICDL Training and Testing provided to all citizens in rural areas of Jordan............................................................ 22

   Yemen Ministry of Communication & Information Technology makes ICDL available to all citizens ............ 22

   The Government of Dubai make ICDL a mandatory requirement for all UAE Public Sector Workers.......... 22

   ICDL AMERICAS............................................................................................................................. 23
   Association of Universities of Latin America and the Caribbean sign MoU to promote and develop digital
   skills in Latin America............................................................................................................................................................. 23

   CONACED joins forces with ICDL to train Staff, Teachers and Students.............................................................. 23

   SENA, The National Working Department in Colombia adopts ICDL as the standard for ICT skills............. 23

   University of Panama partners with ICDL to develop skills for employability and productivity...................... 23

   CONACED joins forces with ICDL to develop digital skills in Colombia.................................................................. 23

   IBEC offers ICDL as part of their ICT training across Peru, Ecuador and soon to expand further across
   Latin America........................................................................................................................................................................... 23

   CONTACT US..................................................................................................................................24

   4
REFERENCES & CASE STUDIES

                   5
ICDL

   ICDL Global Footprint
   WORLDWIDE

   ICDL Foundation is a Global Social Enterprise dedicated to raising digital
   competence standards in the Workforce, Education and Society. We believe that
   access to technology and developing digital skills dramatically improves lives
   and that no one should be left behind in this era of digital transformation.

   ICDL Foundation is the regulatory body for           in Rwanda), ICDL Asia (based in Singapore) and
   the ICDL Certification, recognised throughout        ICDL Americas (based in Panama). Our National
   the world as 'The Digital Skills Standard'.          Operators, Partners and Test Centres adhere to
                                                        strict Quality Assurance Standards, which ensure
   ICDL was formerly known as ECDL in Europe,           that ICDL Certification is the trusted digital
   from its launch in 1997 until May 2019, when         skills standard wherever you are in the world.
   the new ICDL brand Identity was launched,
   officially uniting ECDL and ICDL as one brand.

   ICDL Certification is now available in over                   22 Years
   100 countries, across our network of more
   than 20,000 Test Centres, delivering over                     100 Countries
   70 Million ICDL Certification Tests to more
   than 16 million people worldwide.                             20,000 Test Centres
   ICDL Foundation supports the initiatives of                   16,000,000 Candidates
   National Operators of the programme in Europe
   and the Arab States from our headquarters                     70,000,000 Tests
   in Dublin, Ireland and our European office in
   Brussels, Belgium. We have also established
   three regional operations – ICDL Africa (based

   Government Endorsements and Framework Mapping
   Governments on almost every continent have endorsed the ICDL programme for
   their citizens, or use it to train and certify the digital skills of their public servants.

   ICDL Europe

   Italy - Ministry of Education                         Malta - National Commission for
                                                         Further and Higher Education
   Ireland - QQI (Quality and Qualifications Ireland)
                                                         Greece - Hellenic Ministry of Culture,
   Romania - Legal Act by Romanian Parliament            Education and Religious Affair

   United Kingdom - The Office of Qualifications         European Commission - DigComp,
   and Examinations Regulation (OfQual)                  The European Commission

   Poland - Ministry of Education                        France - National Register of
                                                         Professional Qualifications, CPF
   Turkey - Ministry of Education

   6
REFERENCES & CASE STUDIES

ICDL Africa
Kenya - Ministry of Information, Communications     Egypt - A consortium of Egyptian
and Technology, The Technical and Vocational        Government Ministries
Education and Training Authority (TVETA)
                                                    Uganda - Uganda Communication
Rwanda - National Digital Talent Policy,            Commission (UCC)
Ministry of ICT (MINICT), Social Security Board,
Accelerated Christian Education (ACE), Rwanda       Tanzania - The Tanzania Information
Revenue Authority (RRA), Rwanda Central Bank        and Communication Technologies
                                                    (lCT) Commission (ICTC)
Benin - Ministry of Digital Economy
and Communication, ABSU-CEP                         Guinea - The Ministry of Higher
                                                    Education and Scientific Research
Nigeria - Tertiary Education Trust Fund (TETFund)
                                                    South Africa - The Western Cape
Cote D'Ivoire - The National Agency for             Government, Cape Access programme.
Universal Telecommunications (ANSUT)

ICDL Asia
Singapore - SkillsFuture Singapore (SSG),           Philippines - Department of Information
Singapore Academy of Law (SAL)                      and Communications Technology (DICT)

Thailand - Thailand Professional                    Malaysia - Department of Skills Development
Qualification Institute (TPQI)                      (DSD–MOHR), University of Malaya

Vietnam - Ministry of Information and               China - National Centre for Educational
Communications (MIC) and Ministry of                Technology (NCET)
Education and Training (MOET)
                                                    Australia - endorsed provider of New South
India - National Skill Development                  Wales Education Standards Authority (NESA)
Corporation (NSDC)

ICDL Americas                                       Colombia - Ministry of Information and
                                                    Communication Technology, SENA, The
Regional - Association of Universities of Latin     National Working Department, CONACED,
America and the Caribbean for Integration (AUAL-    the National Catholic Confederation
CPI), IBEC                                          of Education, UPB MedellÍn

USA - American Council on Education                 Panama - University of Panama
(ACE, International Society for
Technology in Education (ISTE)                      Mexico - Autonomous University of
                                                    Tamaulipas, University of Veracruz

                                                                                                  7
ICDL

    ICDL Foundation plays an active role in the
    development of DigComp, The European
    Commission's Digital Competence Framework.
    In order to understand what the key elements of digital competence are and how to
    assess it, the European Commission developed a Digital Competence Framework for
    Citizens called DigComp. DigComp provides a common reference for digital competence
    in Europe. It aims to assist citizens and organisations to identify digital competence
    gaps and to reflect on how to address them. It also helps policy makers to formulate
    policies in the area of digital competence and serves as an inspiration for education
    and training providers to improve digital competence of various target groups.

    DigComp proposes a set of digital competences for all citizens to achieve, related to work, learning, leisure
    and participation in society. Individual competences (21 in total) are grouped into five competence areas:
    Information and Data Literacy, Communication and Collaboration, Digital Content Creation, Safety and
    Problem Solving.

    ICDL Foundation has been an active stakeholder in the development of this framework from
    its initial stages, sharing our expertise in defining, structuring and assessing digital skills. We
    attended a number of workshops where we provided our input for the content of this framework.
    ICDL has been identified as an implementation example by the European Commission's
    Joint Research Centre. The graphic below shows how ICDL Modules map to DigComp.

   ICDL AND DIGCOMP COMPETENCIES
       DigComp Area                 DigComp Competences                                    ICDL Modules

   Information and Data          Browsing, searching and filtering data,
   Literacy                      information and digital content
                                 Evaluating data, information and digital content         Computer          Information
                                                                                          Essentials          Literacy
                                 Managing data, information and digital content

   Communication and             Interacting through digital technologies
   Collaboration                 Sharing through digital technologies
                                 Engaging in citizenship through digital                Collaboration      Computer &
                                 technologies                                                            Online Essentials
                                 Collaborating through digital technologies
                                 Netiquette
                                 Managing digital identity

                                                                                                                                                           I
   Digital Content               Developing digital content
   Creation                      Integrating and re-elaborating digital content
                                 Copyright and licences
                                 Programming                                             Documents         Spreadsheets      Presentation   Spreadsheets       Presentation    Image
                                                                                                                                             (Advanced)         (Advanced)     Editing

                                                                                          Databases         Documents         2D Design       Project             Web           Using
                                                                                         (Advanced)         (Advanced)                        Planning           Editing      Databases

   Safety                        Protecting devices
                                 Protecting personal data and privacy
                                 Protecting health and well-being
                                 Protecting the environment                                 Cyber
                                                                                           Security

   Problem Solving               Solving technical problems
                                 Identifying needs and technological responses
                                 Creatively using digital technologies
                                 Identifying digital competence gaps                     Computing

   Note: Some modules may support more than one competence area - for example, Computing relates to Programming in Digital Content Creation, as well as Problem Solving; Computer and
   Online Essentials include issues relating to Safety.

   8
REFERENCES & CASE STUDIES

UNESCO highlights
ICDL as an example                                ICDL receives a "seal of alignment'
                                                  from the International Society for
of an International                               Technology in Education (ISTE)

Competence                                        A not-for-profit organisation ISTE provides a
                                                  standard framework for "rethinking education

Framework                                         and creating innovative learning environments.
                                                  Since 2017 ECDL Foundation Programmes
                                                  have received a "seal of alignment" for our
UNESCO undertook a project to identify a Global   certifications against the Digital Skills level of
Framework of Reference for Digital Literacy       this standard. While ISTE is very useful in the
Skills. Built on the European Commission’s        USA, ISTE does have a world-wide dimension
Digital Competence Framework for Citizens         and other territories use ISTE for their teachers.
(DigComp 2.0), UNESCO identified the
frameworks which were adopted across the
globe, including National Frameworks and
Enterprise Frameworks of which ICDL is one.

The digital skills competence areas were
cross-referenced with the learning outcomes
of each framework. ICDL was found to have
177 learning outcomes mapped to these
competence areas which was by far the highest
of all the frameworks included in the study.​

 Digital Literacy Frameworks             Total

 Kenya Basic Education Curriculum        38

 Philippines ALS-K to 12 LS 6            98

 India Pradhan Mantri Gramin Digital     12       American Council on Education
 Saksharta Abhiyan (PMGDISHA)                     (ACE) recommends college credit for
 Costa Rica Student Performance          107      five ICDL Modules to access Higher
 Standards in Digital Technology                  Level Institutions in the USA.
 Enhanced Learning
                                                  The American Council on Education’s College
 Chile SIMCE TIC Matrix of               14       Credit Recommendation Service (ACE CREDIT®)
 ICT Skills for Learning                          has evaluated and recommended college credit
                                                  for five of ICDL Foundation’s modules. , ACE is the
 British Columbia Digital                106      major coordinating body for all the United States’
 Literacy Framework                               higher education institutions, representing more
                                                  than 1,600 college and university presidents and
 IC3 Global Standard 5                   94       more than 200 related associations nationwide.

 ICDL Certification                      177

 Microsoft Digital Literacy              67
 Standard Curriculum Version 4

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ICDL

       ICDL ASIA                         ICDL ASIA                          ICDL ASIA

   SkillsFuture Singapore,              ICDL collaborates with              ICDL Asia partners
   embeds ICDL in                       Singapore Academy of                with Singapore
   its Workforce                        Law to develop ICDL                 National Employers
   Skills Qualification                 Professional Legal                  Federation to upskill
   Framework and                        Programme                           members in Digital
   provides significant                                                     Marketing
   funding to employers                 SINGAPORE
                                                                            SINGAPORE
   and employees for ICDL
   certification.
   SINGAPORE

   ICDL Asia has signed
   two Memorandums of
   Understanding (MoU) with
   SkillsFuture Singapore (SSG,
   formerly Singapore’s Workforce       ICDL Foundation has signed
   Development Agency) to               an agreement to develop             ICDL Asia, Shopee, and
   align Singapore’s national           an ICDL Professional                Singapore National Employers
   Employability Skills ICT modules     Legal programme with the            Federation (SNEF) jointly
   with ICDL standards. Up to           Singapore Academy of Law.           announced collaboration
   95% of funding is provided by                                            efforts to enhance the ICDL
   SSG to the candidates who are        This collaboration makes            Digital Marketing programme
   citizens and permanent residents     Singapore Academy of Law            for working professionals and
   of the country. By 2019, more        the preferred global partner        companies in Singapore.
   than 40,000 candidates had           of ICDL Foundation for the
   registered for ICDL programmes.      development and promotion           The collaboration between ICDL
                                        of the ICDL Professional            Asia, Shopee, and SNEF started
   18 ICDL modules are adopted          Legal programme. Three ICDL         in early 2019, where ICDL Asia
   by SSG WSQ Framework                 modules, namely Application         and SNEF hosted a seminar for
   and SkillsFuture Approved.           Essentials, IT Security and         small and medium enterprises
   The alignment with SSG ES            Online Collaboration have been      (SMEs) to gain insights into
   Framework set ICDL as the            identified for contextualisation    digital marketing. Since then,
   national standard for digital        to suit the training needs of the   the three partners have worked
   literacy and opened the gate to      legal profession. Four groups of    together to enhance the
   all working adults in Singapore to   learners have been identified       Digital Marketing Programme,
   benefit from ICDL programmes.        for this programme: practising      incorporating Shopee’s real-
   The financial aid from SSG and       lawyers, in-house legal counsel,    life digital marketing case
   support from local Community         paralegals and law students.        studies into the course.
   Development Councils enabled
   the socially disadvantaged group     The Legal programme will
   to upgrade themselves, including     kick off in Singapore and will          SSG provides up
   those who are unemployed,            continue to be offered to other         to 95% funding for
   self-employed, low wage              countries in the future. ICDL           ICDL to citizens
   workers, or people working at        Asia will be responsible for the        and permanent
   small and medium enterprises         delivery of the programme
   which are not able to sponsor        through its selected Accredited         residents of
   employees for ICT training.          Test Centres in Singapore.              Singapore

   10
REFERENCES & CASE STUDIES

 ICDL ASIA                          ICDL Programme modules              Financial Decision Marketing
                                    include Advanced Presentation,      Course will include the ICDL
ICDL collaborates                   Advanced Spreadsheets, IT           Project Planning part of ICDL
with SIEMENS PLM                    Security, Online Collaboration      Professional Programme and
                                    and Project Planning. ICDL          Presentation Module part of
to develop 3D Design                and ACCA have conducted             ICDL Workforce Programme.
module                              systematic training and tests
                                    for Accounting and Finance           ICDL ASIA
SINGAPORE                           students and professionals
                                    in Asia-Pacific countries.          ICDL Asia and the
In September 2017, ICDL Asia                                            University of Malaya
and Siemens PLM Software            ICDL ASIA
commenced a partnership for                                             embark on a joint
the ICDL 3D Design Module,          ICDL collaborates                   initiative to develop
part of the ICDL Workforce          with 'The Association'
Programme, using Solid Edge as
                                                                        the digital skills for
the first platform software. The    in financial decision-              the future Malaysian
module is designed for anyone,      making course.                      workforce
particularly students, to learn
the essential concepts and skills   SINGAPORE
relating to the fundamentals of                                         MALAYSIA
using 3D Design software.

 ICDL ASIA

ICDL collaborates
with ACCA to benefit
Finance and Accounting
professionals
                                    A Memorandum of
SINGAPORE                           Understanding was signed in         The Kuala Lumpur Digital Skills
                                    2019, signalling the beginning      Declaration is a joint initiative by
                                    of the partnership between          ICDL Asia and the University of
                                    ICDL Asia and The Association.      Malaya. By invitation only, the
                                    The two professional bodies         declaration was participated by
                                    will jointly develop a new          prominent companies who are
                                    programme titled ‘ICDL-             committed to the continuous
                                    The Association Financial           development of digital skills for
                                    Decision-Making Course’.            the future digital workforce.

                                    The Association of International    With a common mission,
ACCA (the Association               Certified Professional              they will continue to develop
of Chartered Certified              Accountants (the Association)       tactical strategies and carry
Accountants) is one of              is the most influential body        out structured activities to
the most internationally            of professional accountants,        build a digitally agile workforce
recognised certificates in the      combining the strengths of the      through standardisation,
financial accounting area.          American Institute of CPAs          training and assessment, for
                                    (AICPA) and the Chartered           employees and for society.
ICDL collaborates with ACCA         Institute of Management
to provide a series of ICDL’s       Accountants (CIMA) to power
globally-accredited ICT             opportunity, trust and prosperity
certification programmes to         for people, businesses and
fulfil the digital competencies     economies worldwide.
of accounting and finance
professionals. The ACCA-            The ICDL-The Association

                                                                                                            11
ICDL

       ICDL ASIA                          The Department of Skills            the first and only international
                                          Development (DSD), Malaysia         certification programme in the
   15,000 Civil Servants                  is the national and certification   computer skills area in Vietnam.
   and Tertiary                           body that manages, coordinates
                                          and promotes skills training         ICDL ASIA
   Students to be                         programmes and career
   ICDL certified under                   development based on skills         National Centre for
                                          competencies for all types of       Educational Technology
   Thailand Professional                  skills sectors in Malaysia. The
   Qualification Institute                department is under the purview     (NCET) recommends
   (TPQI).                                of the Ministry of Human            ICDL as the first
                                          Resources (MOHR), Malaysia and
                                          regulated under the National
                                                                              solution for vocational
   THAILAND                               Skills Development Act (ACT 652).   colleges in China
                                          DSD officially recognise 5 ICDL     CHINA
                                          modules in the NCS Digital
                                          Essentials, which will be widely
                                          used by all DSD accredited
                                          institutes, government agencies,
                                          organisations (public and private
                                          companies) and individuals in
                                          Malaysia. The 5 modules are:
                                          Computer Essentials, Online
   ICDL Asia and the Thailand             Essentials, Word Processing,
   Professional Qualification             Spreadsheets and Presentation.
   Institute (TPQI) signed a                                                  To implement the new vocational
   Memorandum of Understanding            ICDL ASIA                           education reform policy
   following the official recognition                                         announced by Chinese Ministry
   of ICDL as the National ICT            Vietnam Ministry                    of Education, National Centre
   Standard for workplaces in             of Information and                  for Educational Technology
   Thailand. Under the agreement,                                             (NCET) held a conference at
   ICDL Asia and TPQI will                Communications (MIC)                Nanjing Vocational College of
   collaborate to offer ICDL to at        recognises ICDL as a                Information Technology on 10
   least 10,000 civil servants and                                            April 2019, to launch the new
   tertiary education students in the
                                          Qualified IT Standard               project – Upskilling and Certifying
   first year, with plans to offer ICDL                                       the Digital Skills of Chinese
   to 30,000 people in year two.          VIETNAM                             Vocational College Students.

       ICDL ASIA                                                              The conference started with the
                                                                              sharing of 1+X Policy by Deputy
   Malaysia Department                                                        Director of Vocational and Adult
   of Skills Development                                                      Education Division of MOE,
                                                                              Mr. Dong Zhenhua. This policy
   (DSD) officially                                                           encourages vocational students
   recognises ICDL                                                            to graduate with not only the
                                                                              diploma from the college, but also
   MALAYSIA                                                                   with one or several occupational
                                          The Ministry of Information and     skills-based certifications.
                                          Communications Vietnam (MIC)
                                          endorsed ICDL certification         Mr. Han Jun, Deputy Chief
                                          officially through a new            Director of NCET, further
                                          qualification framework entitled    highlighted that to enhance
                                          Decision 111/QD-BTTTT. The          employability of the students,
                                          new framework is valid for three    it is important for vocational
                                          years, commencing from 21st         colleges to look for certification
                                          January 2020. This makes ICDL       programmes that are recognised

   12
REFERENCES & CASE STUDIES

by the industry. That is why         ICDL ASIA                          ICDL ASIA
NCET would recommend
the ICDL programme as the            Department of                     MoU signed with
first solution for vocational        Information and                   the National Skill
colleges in China. It is skills
based, highly practical, and         Communications                    Development
recognised in the world as the       Technology                        Corporation (NSDC) to
global digital skills standard.
                                     endorsed ICDL as                  certify 1 million Indians
 ICDL ASIA                           an International                  over 5 years.
                                     Digital Standard ICT
ICDL Foundation signs                                                  INDIA
                                     Certification.
MoU with Vietnam
                                                                       ICDL Asia has signed a
Ministry of Education                PHILIPPINES                       Memorandum of Understanding
and Training (MOET)                                                    (MoU) with the National Skill
                                     The Department of Information     Development Corporation
during Irish presidential            and Communications                (NSDC) of India to start formal
state visit                          Technology (DICT) with the        collaboration on improving
                                     mandate to plan, develop          digital literacy skills of the people
VIETNAM                              and promote the national          of India. Both parties aim to
                                     ICT development agenda            explore various opportunities to
                                     of the Philippines endorsed       implement ICDL certification
                                     ICDL as the recommended           programmes in India, including
                                     ICT certification for Filipinos   upskilling 1 million migrating
                                     in the Citizen's Charter.         candidates, as well as other
                                                                       NSDC school or university
                                     ICDL ASIA                         initiatives in the next five years.

                                     ICDL is the endorsed               ICDL ASIA
                                     provider of New South
During the State Visit to Vietnam                                      ICDL is endorsed by
of President of Ireland, Michael     Wales Education
                                                                       Thailand's Ministry of
D. Higgins, ICDL Foundation          Standards Authority
and the Vietnam Ministry of                                            Education
Education and Training (MOET)
                                     (NESA) registered
signed a Memorandum of               Professional                      THAILAND
Understanding (MoU) at the           Development, at
Presidential Palace in Hanoi.                                          ICDL is officially recognised as an
                                     'Proficient Teacher               education standard in Thailand.
The MoU outlines a closer            level'                            The recognition certifies that
collaboration between Vietnam’s                                        the International Vocational
MOET and ICDL Foundation             AUSTRALIA                         Education Committee, under
in establishing a National ICT                                         the Thai Ministry of Education
Framework for Vietnam. With          ICDL has been confirmed as the    formally recognises and endorses
a social mission of advocating       endorsed provider of New South    ICDL certification programmes
digital literacy and strengthening   Wales Education Standards         in the country. Public and
the digital skills level for all,    Authority (NESA), registered      private schools licensed by the
especially for students, ICDL        as Professional Development,      Ministry of Education, as well
Foundation welcomes this             at Proficient Teacher level.      as colleges, universities and
partnership with the Ministry                                          other training and educational
to empower the current and           NESA oversees the New             institutions, are permitted to
future workforce of Vietnam.         South Wales (NSW) teacher         deliver ICDL certification in
                                     accreditation system which        accordance with the strict ICDL
                                     provides a rigorous assessment    quality assurance procedures.
                                     of evidence for a teacher’s
                                     achievement of the Standards.

                                                                                                          13
ICDL

       ICDL AFRICA                        ICDL AFRICA

   ICDL invited by Ministry              The University of                      All employees governed
   of ICT to collaborate on              Tourism Technology                     by public service law
   the development of the                and Business Studies                   and those employed
                                                                                in Government owned
   National Digital Talent               makes ICDL compulsory
                                                                                corporations will
   Policy.                               for all students in the                undergo training and
                                         University.                            be certified with a
   RWANDA
                                                                                globally accepted
                                         RWANDA
                                                                                digital literacy provider

                                                                               ICDL AFRICA

                                                                              TETFUND makes
                                                                              ICDL the certification
   ICDL Foundation was invited
   by the Ministry of ICT (MINICT)       For sustainability, as part of       standard for all Public
   in Rwanda to collaborate and          the National Digital Talent          Tertiary Institutions in
   contribute to the development         Policy, the Government of
   of the National Digital Talent        Rwanda is integrating Digital
                                                                              Nigeria.
   Policy. The National Digital          Skills and Certification in the
   Talent Policy states that new job     formal education curriculum          NIGERIA
   entrants would have a basic level     at all levels. All students at all
   of certification from a recognised    levels of formal education will
   global digital literacy provider.     need to undergo training and
                                         get certified in Digital Literacy,
   The Ministry aims to increase         with ICDL being the Digital
   computer literacy by up to 60% of     Skills Standard. At all schools
   the active population by certifying   with computer labs, primary
   all Government employees in           and secondary school leavers
   Digital Literacy by 2024.             should attain a globally accepted
                                         Digital Literacy standard
   All employees governed by the         before progressing to the next
   public service law and those          tier of education. Students
   employed in Government owned          in Higher Level Institutions         Tertiary Education Trust fund
   corporations will undergo             should also graduate with an         abbreviated as TETFUND,
   training and be certified with a      appropriate globally accepted        in Nigeria has chosen ICDL as
   globally accepted digital literacy    Digital Literacy standard.           a certification standard to
   provider, with ICDL being the                                              support their mission of
   Digital Skills Standard. New job      Rwanda's University of Tourism,      transformative intervention
   entrants must have at least a         Technology and Business Studies      in public Tertiary Institutions
   basic level certificate from a        (UTB), one of the largest private    in Nigeria through funding.
   globally accepted digital literacy    Universities in Rwanda, with
   provider. Government institutions,    more than 6000 students,             TETFUND is a scheme
   private sector institutions           was the first University to          established by the
   and other organisations will          implement the National Digital       Federal Government of Nigeria
   plan and budget for digital           Talent Policy by making ICDL         in 2011, to disburse, manage
   literacy certification for their      compulsory for all students.         and monitor education tax to
   employees every year.                                                      government-owned tertiary
                                                                              institutions in Nigeria.

   14
REFERENCES & CASE STUDIES

ICDL AFRICA                          in Benin. This was aimed              The African Institute for
                                     at strengthening the digital skills   Mathematical Sciences (AIMS)
ICDL signs MoU with                  of public administration agents       is a pan-African network of
Rwanda’s Ministry of                 and the Beninese population.          centres of excellence for post-
                                                                           graduate training, research
Youth and ICT to certify              ICDL AFRICA                          and public engagement in
85,000 public sector                                                       mathematical sciences.
employees.                           The Government of
                                     Kenya recognises ICDL                 ICDL Africa Signed an MoU
                                                                           with AIMS to be the digital
RWANDA                               Certification as the                  skills provider for an AIMS
                                     entry level computer                  Project named ‘Teacher
                                                                           Training Programme’. The MoU
                                     certification                         will run for 3 years and train
                                                                           more than 4000 Science and
                                     KENYA                                 Mathematics teachers. The
                                                                           purpose of this training is to offer
                                                                           knowledge and skills to teachers
                                                                           to be able to conduct smart
                                                                           classroom across the country.

                                                                            ICDL AFRICA
ICDL Africa is delighted to have
signed a MoU with MYICT,                                                   The National
Rwanda's Ministry of Youth and                                             Agency for Universal
ICT, committing to collaborate
under the Smart Rwanda Master        ICDL was adopted into                 Telecommunications
Plan which aims to raise digital     national law in Kenya in 2009.        (ANSUT) plans to ICDL
awareness and digital literacy, as   The Government of Kenya
well as to certify 85,000 public     amended the Information and
                                                                           certify 50,000 people
sector employees across Rwanda       Communications Act with               annually in Côte d'Ivoire
through hyper-localization           the following, ‘recognizing the
in its marketing strategy.           International Computer Driving        CÔTE D'IVOIRE
                                     Licence (ICDL) Certification as the
ICDL AFRICA                          entry level computer certification
                                     designed to demonstrate
ICDL signs MoU                       competence in computer use’.
with the Ministry of
                                      ICDL AFRICA
Digital Economy and
Communication.                       ICDL Africa Signs MoU
                                     with AIMS to train more
BENIN
                                     than 4000 Science and
                                     Mathematics teachers                  ANSUT, The National Agency for
                                                                           Universal Telecommunications-TIC
                                     over three years.                     Service's oversees the adoption
                                                                           and implementation of ICDL
                                     PAN-AFRICA                            nationally in Côte d’Ivoire, a
                                                                           national plan, embracing all the
                                                                           sectors (public administrations,
                                                                           private sectors and schools) in
                                                                           which they plan to certify more
ICDL has signed a Memorandum                                               than 50 000 people per year.
of Understanding (MoU)
with Ministry of Digital
Economy and Communication

                                                                                                             15
ICDL

       ICDL AFRICA                      of twenty-five staff each have       ICDL AFRICA
                                        successfully been trained and
   Rwanda Revenue                       certified in seven ICDL modules.     The Technical and
   Authority partners                   The plan is to have intakes of       Vocational Education
                                        twenty-five RSSB staff train and
   with ICDL to train and               certify for the ICDL Programme       and Training Authority
   certify 500 employees.               every quarter until all the staff    (TVETA) accredits ICDL
                                        have been trained.
   RWANDA                               Rwanda Social Security Board
                                                                             Africa as a “Foreign
                                        has a staff population of more       Examination Body” in
   The Rwanda Revenue Authority         than one thousand two hundred        Kenya
   (RRA) is a government revenue        people across the country.
   collection agency established
   by the Parliament of Rwanda.             ICDL AFRICA                      KENYAIC
   The RRA is charged with
   enforcing, assessing, collecting,    ABSU-CEP partners                    The Technical and Vocational
   and accounting for the various       with ICDL to certify                 Education and Training Authority
   taxes imposed in Rwanda. As                                               (TVETA) accredited ICDL Africa
   part of its work to support          30,000 Beninese civil                as a “Foreign Examination
   digitalisation and improve service   servants.                            Body” and approved the ICDL
   delivery, the RRA is training and                                         programme as a certificate
   certifying its staff to the ICDL     BENIN                                level qualification in the
   standard. The project aims to                                             TVETA system in Kenya. ​
   train and certify 500 permanent      The Beninese Agency for the
   employees using ICDL.                Universal Service of Electronic      TVET Authority accredited ICDL
                                        Communications and Post              Africa as a foreign certification
       ICDL AFRICA                      (ABSU-CEP) is a Government           body recognised to offer
                                        of Benin Agency whose main           Digital Skills Certifications in
   Rwanda Social Security               objective is to guarantee access     Kenya. This accreditation has
   Board (RSSB) commit                  for the poorest communities          made it possible for TVET
                                        to telephone, internet and           Institutions in Kenya to offer
   to ICDL certify all Staff            Information and Communication        ICDL as both a private and
   across Rwanda                        Technology (ICT) services,           public sponsored programme.
                                        as well as basic postal and
   RWANDA                               financial services. Its role is to   ICDL AFRICA
                                        contribute to the strengthening
                                        of human resources                   The Ministry of
                                        capacities in accordance             Higher Education and
                                        with the development
                                        policy of Digital Skills             Scientific Research in
                                                                             Guinea partners with
                                        By becoming an ICDL Accredited
                                        Test Centre, ABSU-CEP is
                                                                             ICDL to launch the
                                        tasked to train and certify the      digital access program.
                                        Beninese administration staff,
   The Rwanda Social Security           teachers, students, artisans         GUINEA
   Board (RSSB) is a Government         and shopkeepers to ICDL digital
   institution tasked with the          skills standards. ABSU-CEP
   management of Social                 plan to initially certify 1540
   security services. In 2019, the      civil servants. This will lead to
   management of RSSB decided to        a larger programme of more
   equip their staff with necessary     than 30,000 civil servants.
   digital skills for workforce. They
   approached ICDL Africa to have       .
   the staff trained from the ICDL
   Africa ATC facility. Three groups

   16
REFERENCES & CASE STUDIES

The Ministry of Higher                ICDL AFRICA                         The National Bank of Rwanda
Education and Scientific                                                  strives to be a world class Central
Research in Guinea launched           ICT Commission                      Bank that charged with ensuring
the digital access program in         Partners with ICDL to               price stability and a sound
partnership with ICDL Africa.                                             financial system for the country.
                                      certify the Tanzanian               With the staff of more than
Through our partner in Guinea,        Workforce with                      400 the CBR regulates other
we are planning to certify 220                                            commercial banks, micro finances
teachers in year one and who will
                                      an International                    and insurance companies.
in turn train the students in those   benchmark certification
Higher Learning Institutions          in Digital Skills.                  ICDL was invited to conduct
(HLI). ICDL is adopted for                                                Compass assessment testing
all the HLIs in Guinea.                                                   for 103 staff from across
                                      TANZANIA                            all departments of the
 ICDL AFRICA                                                              bank drawn from all their
                                                                          branches spread across the
UCC adopts ICDL to                                                        5 provinces of the Country.
upskill members of the
                                                                          The ICDL Compass testing was
Federation of Small and                                                   conducted as CBR recognized
Medium Enterprises in                                                     the importance of evaluating the
                                                                          digital skills levels of the staff to
Uganda.                                                                   plan and decide on conducting
                                                                          relevant training as needed
UGANDA                                The Tanzania Information and        based on the skills gaps identified
                                      Communication Technologies          through the ICDL Compass tool.
                                      (lCT) Commission (ICTC),
                                      a Government of Tanzania             ICDL AFRICA
                                      agency, recognised ICDL Africa
                                      as a partner in human capital       ICDL South Africa
                                      development in digital skills for   and Western Cape
                                      the education, public and private
                                      sector in Tanzania and prepare      Government bring
                                      the workforce to embrace            ICDL to people across
Uganda Communication                  new technologies for effective
Commission (UCC) is a                 transformation towards a
                                                                          parts of rural South
Government of Uganda                  knowledge-based society.            Africa through the Cape
agency that is mandated to                                                Access programme.
regulate the communications           ICDL AFRICA
sector. UCC set up the Rural
Communications Development            The National Bank of                SOUTH AFRICA
Fund (RCDF) to enable citizens        Rwanda becomes ICDL
from remote rural areas access                                            The Western Cape Government
to technology infrastructure and      Test Center to certify              have brought ICDL to people
services, with specific focus on      staff.                              across parts of rural South
access to broadband services.                                             Africa through the Cape Access
                                      RWANDA                              programme. The Cape Access
RCDF signed a partnership                                                 Programme provides access to
with the Federation of Small                                              information and communication
and Medium Enterprises of                                                 technologies (ICT) to less
Uganda to sponsor digital                                                 privileged and rural communities
skills training for the members                                           across the Western Cape. The
of the federation. RCDF has                                               Programme provides access
adopted ICDL as the training                                              to computers and funds ICDL
platform for this initiative                                              accredited computer training.

                                                                                                            17
ICDL

   ICDL was formerly known as ECDL in Europe, from its launch in 1997 until May 2019, when
   the new ICDL brand Identity was launched, officially uniting ECDL and ICDL as one brand.
       ICDL EUROPE                      validation of excellence, and      ICDL EUROPE
                                        the realisation of multimedia
   ECDL, the only digital               projects based on a methodology   ECDL Certification
   skills certification                 which enhances problem solving    used as an exemption
                                        and interactive teaching.
   included in funding                                                    for over 40% of QQI
   guidelines by Polish                 The partnership between the       awards in Ireland
                                        Ministry of Education and
   Ministry of Education.               AICA is of key importance for     IRELAND
                                        the successful implementation
   POLAND                               of the initiative, as AICA
                                        provides technical and
   Since 2010, ECDL is the only         organisational support.
   digital skills certification which
   is explicitly mentioned in the
   guidelines published for funding       ECDL is the
   perspective 2014-2020 by the           official standard
   Polish Ministry of Education. The      for evaluating
   guidelines describe qualifications                                     ECDL is mapped to the National
   that can be used in the projects
                                          computer skills                 Framework of Qualifications
   funded from Polish allocation          in the Italian                  (QQI) in Ireland. Candidates can
   of European Social Funds ESF.          education system.               use ECDL Certification as an
                                                                          exemption for over 40% of QQI
       ICDL EUROPE                                                        awards.
                                                                          Approximately a quarter of all
   Italian Ministry of                                                    post-primary students gain an
   Education recognise                  ICDL EUROPE                       ECDL Award while in school.
                                                                          If they proceed to Further
   ECDL as the official                 ECDL supports access              Education there will be many
   standard for evaluating              to teaching and training          instances where they can use
                                                                          ECDL as an exemption towards
   computer skills                      jobs in Portugal                  their chosen award.

   ITALYIC                              PORTUGAL                           ICDL EUROPE

   In 1999, an agreement was            Under Portuguese law, teachers    ECDL recognised by
   signed between the Italian           and trainers who work in          Romanian Ministry of
   Ministry of Education and            adult education teaching ICT
   AICA, the ICDL National              are required to hold either a     Education as equivalent
   Operator in Italy, recognising       computer science qualification,   to the Baccalaureate
   ECDL the official standard for       an ICT focused qualification,
   evaluating computer skills in the    or an ECDL certificate.
                                                                          for Digital Literacy
   Italian education system. This       ECDL is the only specific
   agreement is renewed every           qualification mentioned as        ROMANIA
   three years with the aim of          an option for ICT teachers
   improving its implementation         and trainers. The flexibility     Since 2010, ECDL has been
   and activities, and ensuring         of the ECDL programme             recognised by the Romanian
   successful execution of the          means that it is ideally suited   Ministry of Education as
   agreement and continuous             to professionals who need to      equivalent to the Baccalaureate
   monitoring of the results.           demonstrate their skills.         test in digital literacy. Students
                                                                          have the choice to pass the
   The agreement involves all                                             traditional state exam at
   schools and universities at                                            school or benefit from the
   national level and focuses in                                          opportunity of having ECDL
   particular on the promotion                                            an international qualification.
   of ICT skills certification, the

   18
REFERENCES & CASE STUDIES

Since 2010, over 50,000 high       ICDL EUROPE                            seekers from all professional
school students validated the                                             sectors and in all regions of
digital literacy exam at the      Turkish Ministry of                     France. French employees have
Baccalaureate by obtaining        Education aligns school                 been able to use their CPF
the ECDL Certificate.                                                     (personal training account)
                                  curricula with ECDL                     hours for ECDL training and
 ICDL EUROPE                      Syllabi                                 certification. The number of
                                                                          CPF hours are assigned to
The Office of                     TURKEY                                  French employees based on
Qualifications                                                            years of employment and allow
                                  In 2005, Turkish Ministry               them to acquire any approved
and Examinations                  of Education decided to                 professional training for free.
Regulation (Ofqual)               align IT learning curricula
                                  for primary and secondary               ICDL EUROPE
maps ECDL to the                  schools with ECDL syllabi.
UK Qualifications                 The move was accompanied                National Commission
Framework.                        by recognition of ECDL as               for Further and
                                  international qualification
                                  equivalent to the Turkish state         Higher Education
UNITED KINGDOM                    exam in digital literacy.               maps ECDL to the
                                   ICDL EUROPE
                                                                          Maltese Qualifications
                                                                          Framework.
                                  ECDL is mapped to
                                  France's National                       MALTA

                                  Register of Professional                The National Commission for
                                  Qualifications (CPF)                    Further and Higher Education
The Office of Qualifications                                              (NCFHE) in Malta mapped ECDL
and Examinations Regulation       FRANCE                                  to the Malta Qualifications
(Ofqual) mapped ECDL to                                                   Framework since 2010. The
the Regulated Qualifications      ECDL has been mapped to the             mapping was updated in
Framework (RQF), which            French National Qualification           2013 to reflect ‘New ECDL’.
replaced the Qualifications       framework. The mapping to the
& Credit Framework and            National Register of Professional       ECDL Malta approached
the National Qualifications       Qualifications means that ECDL          the Malta Qualifications
Framework in October 2015 in      candidates in France will be able       Council in 2010 to start the
the United Kingdom.               to access funding to build their        referencing process with the
                                  digital skills under the Compte         MQF. The following criteria
An ECDL Profile including four    Personnel de Formation (CPF),           were taken into account: the
modules (Word Processing,         an initiative that is open to           structure of the international
Spreadsheets, Presentation        millions of French employees and        qualification; the syllabus; the
and a bespoke British solution:   job seekers. ECDL is mapped as a        learning outcomes; and learning
Improving Productivity using      transversal qualification - it is not   and assessment methods.
IT) has been recognised by        restricted to a specific domain
Ofqual as partial level 2 RQF     or sub-domain, but covers all
qualification under a name:       areas of professional activity.
BCS Level 2 Certificate in
                                                                            ECDL Candidates
IT User Skills. The Profile is    Under recent reforms to the               in France are
also approved on the Section      CPF, all training that is funded by       eligible to access
96 list of qualifications         the initiative must be registered         Government
for delivery to pre-16s.          on the National Register of
                                                                            funding to build
                                  Professional Qualifications.
                                  The recognition opens the                 their digital skills
                                  opportunity to take ECDL under
                                  the CPF to workers and job

                                                                                                             19
ICDL

       ICDL EUROPE

   SWITZERLAND

   Swiss Post and the unions agree to
   fund ICDL training as part of a package
   of measure to ensure long-term
   employability for staff.

   In 2010, Swiss Post and the unions agreed on a package of measures to ensure long-
   term employability of the postal operator’s employees. Half of the agreed-upon money
   flowed into a training fund to finance language and computer courses for employees
   working in mail sorting centres. 1145 employees took part in ICT training and completed
   ICDL (formerly ECDL) certification, thereby strengthening their employability within the
   company and outside it. GA

   The availability of the ICT Training courses was
   announced and Swiss Post employees were able to
   register for two different levels. To determine which
   course was most suitable, candidates first took an
   assessment test.

   The courses took place in mobile classrooms in 3
   mail sorting centres and in 17 locations through-out
   Switzerland, that is, in the German, French and Italian
   speaking parts of Switzerland.

   Following a blended learning approach, the candidates
   receive approved e-learning courseware to study at
   home, in addition to 17 lessons in small groups. Half
   of the time spent in the classroom was paid working
   time.

   The project received very positive feedback from both
   trainers and members of staff who participated. The
   candidates gained valuable skills and self-confidence
   in using computers, which they can benefit from at
   home, working in volunteer roles, or in a potential new
   job. As computer skills are becoming more and more
   important in practically all jobs, raising ICT skills has a
   direct impact on candidates’ long-term employability.

   20
REFERENCES & CASE STUDIES

 ICDL EUROPE

IRELAND

Irish Defence Forces provide
administration staff and soldiers
with essential skills and certifications
recognised nationally and
internationally within the civilian world.
Defence Forces Ireland, in co-operation with the Irish Department of Defence began
delivering the ECDL programme in early 1997. The ICDL (then ECDL)programme is part
of an ongoing effort to provide administration staff and soldiers with essential skills
and certifications recognised nationally and internationally within the civilian world.
The Irish Defence Forces have noted the benefits that ICDL (formerly ECDL) brings
to their personnel at training institutions, on Naval ships, or on overseas missions.

Discussing the way that ICDL is integrated               become a much sought after and valuable
into the Defence Forces, Flight Sergeant Will            award, and we are proud to support it. It has
Fitzgerald said, “the Defence Forces have an
ongoing requirement for its personnel to be
highly trained as computer and system users
in an environment where competence in IT
is essential for mission accomplishment.”

“Validation of competency in IT skills is achieved
through completion of the ICDL (ECDL)
program. A large number of personnel annually
undertake ICDL training within numerous Defence
Forces Training Institutions / Schools, on board
Naval Ships and in overseas mission areas.”
                                                         helped us improve many aspects of our daily
The benefits of ICDL are numerous, according to          operations to date, and will continue to do so".
Flight Sgt. Fitzgerald: "ICDL is highly convenient
and practical. The full-time instructor-led course       Padraig Ging, responsible for the overall
takes just 4 weeks to complete and a number of           management of ICDL within the Defence
personnel deployed on overseas United Nations            Forces Ireland commented: “The capacity
missions also undertake self-directed learning using     of the testing centres was more regularly
CBT/ e-Learning content. Other learners in Ireland       becoming oversubscribed. The necessity to
undertake ICS Skills' e-Learning programme. This         provide larger facilities and more courses is now
level of flexibility facilitates on-demand learning at   being addressed. An ECDL certificate is now
the learner's pace - an essential feature for us."       considered a pre-requisite for progression within
                                                         the Irish Army as some appointments require
The Defence Forces appreciate the flexibility            ECDL certification, with the certification also
that ICDL has given them to upskill uniformly            being a key factor in the selection of soldiers
across their organisation. "To date, the Defence         and support staff for overseas deployment”.
Forces have certified several thousand personnel
with ICDL. Throughout the years, ICDL has
                                                                                                             21
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